Dinner Cruises

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Sydney Harbour by night....it doesn't get any better than this. Secure your dinner cruise seat today aboard Sydney's most prestigious cruise ships MV Sydney 2000 and John Cadman 2. Offering million dollar views, expansive viewing decks, dining rooms and a range of menu and entertainment options for every event and budget. An experience not to be missed. More Info ...

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See our full range of dinner cruises including:-

Gold Penfolds Dinner
First impressions count. When only the best will do this cruise will impress from the first moment until the last. Every Gold Penfolds Dinner guest is the most important person in world to us, and before you depart you'll know its true.

Captains Dinner
The Captains Dinner has my personal seal of approval. This cruise has it all - the best vessel, quality a la carte dining (including vegetarian options), a comprehensive wine list, live music and dancing.

Starlight Dinner
Sydney's best value dinner cruise. Enjoy contemporary three course a la carte dining and the mesmerising views of Sydney by night.

Brilliant Dinner
Amazing value for money cruise. Enjoy a contemporary three course a la carte menu including beer, wine and soft drinks, accompanied by the spectacular vista of Sydney at night. 

Sunset Dinner
Pre-theatre dining or a great way to finish a spectacular day sightseeing. The 5.00pm departure takes in all the colours of autumn/spring sunsets, winter twilight and the endless days of summer.

Sunset Steak & Lobster Dinner
Available for a limited time only, our popular Sunset Dinner Cruise with an optional premium 3 course set menu including Steak & Lobster main course. This early dinner cruise is a great way to finish a fun day sightseeing or to begin your evening at the theatre. The 5.00pm departure takes in all the colours of autumn/spring sunsets, winter twilight and the endless days of summer. 

 

Dinner Cruises do not operate Christmas Day. Special or limited timetables operate on 26 & 31 December, 26 January and selected special events.

Accessibility for people with a Disability Policy 

Special Conditions apply to all Special Offers

Select cruise and date below View Special Offers

Options Travel date  
New Years Eve 31 Dec Visit the New Year's Eve page for cruise options & bookings
Australia Day 26 Jan Visit the Australia Day page for cruise options & bookings
Vivid Sydney  24 May - 15 Jun Visit the Vivid Sydney page for cruise options & bookings

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May - June
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November
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May
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September
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March
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November - December
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May - November
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March - June 
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March - April
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87 % approval from 299 responses

Date
Rating
7 hours ago
4/5

Service: Great trip, very good service
Product: Good value, drinks package great idea

Review for Captains Dinner

9 hours ago
5/5

Great service, food and views. We had a perfect family reunion.

Review for Brilliant Dinner & Drinks

11 hours ago
5/5

Service: I greatly recommend the Dinner Cruise. Wonderful food and a great experience cruising around the harbour at night.
Product: Dinner Cruise was a wonderful experience

Review for Captains Dinner

18 hours ago
5/5

Service: The service was exceptional with the staff doing everything possible to make us feel comfortable and enjoy ourselves. We were never rushed like some other cruises we have had in Sydney harbour.
Product: Excellent and very helpful!!!!!

Review for Captains Dinner

19 hours ago
5/5

Service: Service was excellent and food was superb
Product: Very enjoyable evening and great views

Review for Captains Dinner

2 days ago
5/5

Service: The service was fabulous - the food was great - our overseas visitors were blown away with the beautiful harbour views.
Product: Everything was lovely - from the service to the meal - it was exceptional.

Review for Captains Dinner

2 days ago
5/5

Service: Great food and wine!
Product: Great food and wine -beautiful cruise

Review for Gold Penfolds Dinner

2 days ago
5/5

Service: The service was great me and my family really enjoyed the cruise and the dinner the views out on the deck are amazing couldn’t fault a thing I will definitely return
Product: Well worth the money I would happily pay to do it again

Review for Captains Dinner

3 days ago
4/5

It was just a nice evening. Staff friendly and musicians enjoyable

Review for Starlight Dinner

3 days ago
5/5

Service: Got well looked after.
Product: Good value. Lovely view!!

Review for Captains Dinner

3 days ago
5/5

즐거웠습니다.

Review for Sunset Dinner

3 days ago
2/5

Service: Service was poor, not offered tra or coffee at end of meal
Product: Website was difficult to find information

Review for Captains Dinner

4 days ago
2/5

Service: Overall we enjoyed celebrating our first year wedding anniversary aboard the sunset cruise. There were only a few minor details that detracted from the mark:
* having to pay additionally onboard for tea or coffee.
* the starters or mezze share platter was a bit dissappointing, and the size of the main dishes were a little underwhelming.
* our server was not very well presented. Their pants were dirty with handprints on the backside & their shirt wasn't pressed.

While we acknowledge these are not big issues, in the grand scheme of things, it's doing the little things well that make a difference.
Product: Overall we enjoyed celebrating our first year wedding anniversary aboard the sunset cruise. It was an enjoyable cruise & the scenery was spectacular, but the experience was tarnished by a few small details:
* having to pay additionally onboard for tea or coffee.
* the starters or mezze share platter was a bit dissappointing, and the size of the main dishes were a little underwhelming.
* our server was not very well presented. Their pants were dirty with handprints on the backside & their shirt wasn't pressed.

While we acknowledge these are not big issues, in the grand scheme of things, it's doing the little things well that make a difference.

Review for Sunset Dinner

5 days ago
5/5

Excellent food, service and overall a fun night

Review for Captains Dinner

5 days ago
4/5

Warm friendly service, soothing muiscal entertainment, good food. Great sights of sydney harbour and surrounds (obviously!)

Review for Starlight Dinner

6 days ago
4/5

Really nice experience, great food and nicely mannered service. Service to our table could have been more frequent/faster to follow-up on water/drinks, extra bread, etc. We had to chase them down a bit for that. Other than that, it was very enjoyable.

Review for Sunset Dinner

6 days ago
5/5

Bella was fantastic

Review for Gold Penfolds Dinner

7 days ago
4/5

Service: We had a very enjoyable evening. The service was very good, although we had to remind our waitress about one or two things. It wasn't anything major and wasn't really a problem, but it kept me from giving an excellent rating. I would definitely recommend the cruise. In fact, I have been on this cruise six or seven times previously.
Product: The food was very good, the service was good, the entertainment was also very good and of course who can complain about the view. The cruise is definitely value for money.

Review for Captains Dinner

7 days ago
5/5

Great experience. Good food. Very friendly staff

Review for Sunset Dinner

7 days ago
4/5

Great way to celebrate a Birthday cruising the Harbour. Delicious food, great drinks list and efficient service.

Review for Captains Dinner

1 week ago
5/5

Service: It was a fantastic night the staff were lovely and service was great.
The meals were amazing and tasted wonderful 10 out of 10 will highly recommend this service.
Will definitely do again when I go back to Sydney
Product: Fantastic food and service

Review for Brilliant Dinner & Drinks

1 week ago
5/5

Service: It was our first time at Captain Cook Cruise; me and my friends enjoyed the whole trip. We commend Jacqueline - she's fantastic. Food was great. We'd love to come back to experience the excellent service again.
Product: Excellent food and service. Staff were nice and place was clean.

Review for Starlight Dinner

1 week ago
5/5

Service: Great service, delicious food and wonderful atmosphere. Would recommend to family and friends
Product: Loved the accompaniment of wine and food

Review for Gold Penfolds Dinner

1 week ago
5/5

Service: Nous avons passés une agréable soirée. A faire.
Product: Très agréable soirée en amoureux.

Review for Gold Penfolds Dinner

1 week ago
4/5

Service: Good service in the boat and we enjoy a nice Sydney view. Only something we not so like is the dinner starter, we not really like the taste, the rest is ok. We are late for sunset dinner cruise but they manage to change it for us for another dinner cruise with some top up. Is quite flexible and helpful for foreigner like us.
Product: A nice dinner cruise with nice and romantic environment and great staff services. But, just I don’t like the starter but the rest of food is just nice.

Review for Starlight Dinner

1 week ago
2/5

Service: We had a family reunion dinner with Captain Cook Cruises, including a number of interstate visitors, only to find our guaranteed window seating only had 2 window seats and the table was positioned into the room, despite other tables that were longways across the windows, and was right next to the keyboard player and singer, thus making it impossible to communicate with each other.

As it was the smaller boat,which in itself was disappointing, moving our table was not possible. Very disappointing after highly recommending it after a prior cruise, and felt bad for some of our guests who had spent the money on our recommendation.
Product: The noise at our table was too loud, not the artists fault, but a flaw with the seating arrangements. We were not the only guests to request that they turn their amplifiers down, but it did not happen,

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captains Dinner Cruise. Our seating arrangement is designed to optimize our customers experience. When customers book a window table, the cruise director always strives to ensure the best possible views for the whole of the table. We apologise if this was not to your standards. Our entertainment is designed to provide an entertaining background to the conversations and ambience of this fine dining experience. However, please be assured we have forwarded your comments onto our entertainment manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

1 week ago
5/5

I gave 5 stars just because that's the max I can give and also for the below reasons
1.Hospitality
2.Friendliness
3.Food
4.Well Organized
5.Ambiance
6.Each and every staff and especially people who helped to organize my friend surprise birthday celebration.

Review for Captains Dinner

1 week ago
4/5

Service: The food and experience itself was great, but one of the onboarding staff members was quite rude. If it hadn’t been for the way that staff member talked to me, I’d give this 5 stars :)
Product: Good value for money! Especially liked the 6+ group discount

Review for Starlight Dinner

1 week ago
5/5

Service: It was a nice evening,celebrating our daughter’s sweet sixteenth in company of her friends. We were a total of 18 people. 16 teenagers and two adults. The views of the harbour were magnificent. The service was good.
Thank you for a lovely evening.
Product: Nice, very mice. The lights of the harbour and the city of Sydney outstanding!

Review for Starlight Dinner

1 week ago
5/5

Service and entertainment,

Review for Captains Dinner

1 week ago
1/5

Absolute waste of money. The boat departed 20 minutes late, there weren’t enough staff on so we had to get up to order our own drinks and the food was so average. So disappointed as it was a treat for our anniversary!

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Starlight Dinner Cruise. Our cruise times are listed on our website for complete transparency for our customers and we follow this as closely as possible. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Starlight Dinner

3 weeks ago
5/5

Service: The entire crew was very attentive. The wait staff took excellent care of us. A real value for the money.
Product: Very well done! Wine pairings were very good.

Review for Gold Penfolds Dinner

3 weeks ago
5/5

Service: The service was excelent
Product: excelent No complaints all good

Review for Sunset Dinner

3 weeks ago
2/5

Service: Der Service war nett, aber nichts Besonderes.
Product: Die Bootstour war schön, aber nicht aussergewöhnlich. Vom Sunset war noch nichts zu sehen, die Tour ging zu früh los und wir waren noch einige Zeit vor dem Sonnenuntergang zurück. Das Essen war ok, für so viele Gäste ist es natürlich auch schwierig.

Review for Sunset Dinner

3 weeks ago
5/5

Service: It was a very very nice dinner cruise, and a good price.
Product: The woman, although I apologize to her for not remembering her name, who helped us with the purchase was extremely knowledgeable and very pleasant,especially on such short notices for the dinner she had to arrange. Thank you very much.....

Review for Sunset Dinner

3 weeks ago
5/5

Good food and wine, excellent service, great entertainment and wonderful staff. A fantastic experience.

Review for Gold Penfolds Dinner

3 weeks ago
5/5

The whole experience was great. Service food friendliness the lot

Review for Brilliant Dinner & Drinks

3 weeks ago
5/5

Service: I love how they sang a birthday song for my partner as I have book this cruise on the occasion of my partner birthday... I love it
Thavjd
Product: Everything worth it
A lovely time spend together
Good memory

Review for Captains Dinner

4 weeks ago
5/5

EXCELLENT!

Review for Sunset Steak and Lobster Dinner

1 month ago
5/5

Service: We did the sunset cruise last Saturday. The price was very good and included drinks for the duration of the cruise. The food was excellent. The staff were very attentive and of course the view was magnificent.
Product: Excellent value and there was plenty to drink if you wanted it

Review for Sunset Dinner

1 month ago
5/5

Service: シドニーの夜の過ごし方を考えるならオススメです。
雨のため外での景色はほんの少ししか見られませんでしたが、雨のハーバーブリッジもオペラハウスも味があってとても🤭
スタッフの対応も食事も満足です!
Product: スタッフの対応も、夜景もとても楽しめました。
食事もまあまあ。ビールの品揃えが豊富もう少しあればより楽しかったかな。

Review for Starlight Dinner

1 month ago
4/5

I often take visitors to dine on the harbour. Service and food are good.

Review for Sunset Dinner

1 month ago
5/5

brilliant service and beautiful food

Review for Brilliant Dinner & Drinks

1 month ago
5/5

Service: Great experience and the cruise was a pleasant with excellent food and facilities, will definitely be coming back
Product: Excellent, catered for Gluten free diet

Review for Sunset Dinner

1 month ago
4/5

Nice dinner good service

Review for Brilliant Dinner & Drinks

1 month ago
5/5

Service: Excellent dinner cruise with relatives from overseas.. great value
Product: Value for money fabulous views of the harbour.. excellent

Review for Brilliant Dinner & Drinks

1 month ago
5/5

Service: Five class service. Wait staff very pleasant, cruise ship lovely - modern and clean, food was top class.
Product: First Class dinner cruise in Sydney Harbour.

Review for Sunset Dinner

1 month ago
4/5

Service: Convenient purchase on-line, on time departure, courteous staff, good service, excellent food and good drink selection..
Product: Good food options but not broad menu. Well-presented, flavoursome food. Adequate drink selection. Friendly and efficient service.

Review for Captains Dinner

1 month ago
4/5

Service was prompt and courteous

Review for Captains Dinner

1 month ago
4/5

service was good
food was excellent
music was good

Review for Captains Dinner

1 month ago
5/5

Service: The service was excellent. Very warm and friendly staff that went out of their way to please.
Product: The night was really worth it. We did the Gold Penfolds Dinner and the wines were really good and the food was delicious. We were in a dreamland with the live singer - she was wonderful. The whole experience was gorgeous and I would highly recommend it, particularly for a romantic night out.

Review for Gold Penfolds Dinner

1 month ago
5/5

Fantastic experience cruising the Sydney Harbour! Great food, friendly and helpful staff.

Review for Captains Dinner

1 month ago
5/5

Excellent... I could not fault them

Review for Starlight Dinner

1 month ago
5/5

Service: I have nothing but praise for the crew of the Sydney 2000. When we missed our sunset cruise departure by literally 20 seconds I was devastated. But we waited for its return to find out if there might be a chance of getting on the dinner cruise. The crew were fantastic. They couldn't do enough to help us. Luckily there were seats available, and we were very happy with where we were seated. The band was fantastic and the food was delicious. I was crying tears of joy I was so happy. You could not have made our 32nd wedding anniversary any better! Thank you. Thank you. Thank you.
Product: The crew could not have been any more helpful. When we missed our booked sunset cruise, by about 20 seconds, and waved the Sydney 2000 off as it sailed away, I was devastated. But we knew the cruise would be back for a dinner cruise later that evening. So when it came back to the harbour we asked the crew if there was a chance we could pay the difference and join the dinner cruise, if there were seats available. Luckily there were seats. We had a great table, fantastic staff, delicious food, and the band was great! I was crying tears of joy because I was so happy. You could not have made our 32nd wedding anniversary any better. Thank you. Thank you. Thank you.

Review for Sunset Dinner

1 month ago
5/5

Great service and fantastic food.

Review for Gold Penfolds Dinner

1 month ago
5/5

Brilliant trip & fab time. Serving team brilliant, food really lovely & views from the boat terrific. An excellent way to catch up with friends on our visit to Australia

Review for Sunset Dinner

1 month ago
5/5

Service: Fantastic food and service!
Product: Fantastic food! Not your standard mass produced food. Tender, well cooked steak and great tasting lobster! Delicious rolls!

Review for Sunset Steak and Lobster Dinner

1 month ago
4/5

Service: Harbour views, vessel and service were all terrific. Meals were unspectacular and the menu could do with an update, particularly the children's menu which was it really a children's menu at all.
Product: View and service were terrific. Meal was quite ordinary and needs an update especially the children's menu.

Review for Starlight Dinner

1 month ago
5/5

Service: Great service. Food was incredible. Boat was immaculate
Product: Dinner was beautiful. Beef tenderloin cooked to perfection. Great range in the menu

Review for Captains Dinner

1 month ago
5/5

good

Review for Captains Dinner

1 month ago
5/5

Great cruise with lovely food and staff.

Review for Captains Dinner

1 month ago
4/5

Service: Overall experience was great, Only improvement would be the selection of spirits available as the whiskey was average.
Product: Price and service was great

Review for Gold Penfolds Dinner

1 month ago
5/5

Service: Wir hatten einen tollen Abend mit nettem Service und gutem Essen.
Product: Wir hatten einen tollen Abend, mit nettem Service und gutem Essen.

Review for Brilliant Dinner & Drinks

1 month ago
5/5

Every time we are in Sydney my husband and I do a CC harbour cruise, it never disappoints, this year we were hosted by the lovely Ryan and Vivienne, the harbour at night is breathtaking, until next time.....

Review for Brilliant Dinner & Drinks

1 month ago
5/5

Excellent service
Really enjoyed the dinner


Would recommend more R & B music

Review for Captains Dinner

1 month ago
4/5

Service: The service was wonderful as was the menu and cruise the only reason not 5 stars we had to wait on a very cold wharf for over 30 minutes as the boat was late in picking passengers up
Product: Great staff and menu choices, good value

Review for Captains Dinner

1 month ago
4/5

Service: We enjoyed the service of the staff and the band was very good. The food was good but not excellent, the lamb shanks were very tough and not falling of the bone. They were not enjoyable to eat. A little more attention to detail would have made it a lot better. The photographer seemed like he was just doing a job and was not careful with the photos he was taking. If he had viewed the shots he had taken, he would have realized that they were not worth buying and he would have re taken the photos. we would have purchased more photos if the shots were decent.
Product: I felt the cost was a little high for the time we were on the dinner cruise. I expected the same amount of time as a Saturday evening. Our overseas guests enjoyed the cruise and the views but would have enjoyed a little more time on the harbour.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captains Dinner Cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager. We believe our pricing to be equal to any contemporary dining establishment in Sydney. Our Captains Dinner Cruise has a duration of 2.5 hours. If customers would prefer a longer duration, our Captains Dinner has a 3.5-hour cruise duration on Saturdays. The photographer onboard is an additional bonus for the cruise, not an actual inclusion. We apologise for this misunderstanding.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

1 month ago
5/5

Service: Pleasant environment and great service with friendly staff. Well done
Product: easy to find and the staff was great on the phone when I asked to upgrade my purchase

Review for Captains Dinner

1 month ago
5/5

Fabulous

Review for Captains Dinner

1 month ago
5/5

Definitely to be recommended for a special event or simply just for a spectacular relaxed dinner on Sydney Harbour ... AND ... value for money!Top quality food, cooked to perfection and beautifully presented!
Service: impeccable ! Thanks to Vivienne ... our personal waitress,

We celebrated our 50th Wedding Anniversary (just the two of us!) before celebrating again a couple of days later with our 2 beautiful daughters, their husbands and our 3 delightful grandchildren! What more could one want?

Review for Brilliant Dinner & Drinks

1 month ago
5/5

Amazing..Exceeded my expections. Booked for 6 people and got upgraded to window seats. Hosts were great. Kept coming over topping up our drinks.Great entertainment on board. Will do it again. Definitley recommend.

Review for Brilliant Dinner & Drinks

1 month ago
2/5

The harbour was beautiful but the service made us feel like we were on a production line. There was not a lot of warmth or interest in customers other than to feed us and clear away the plates, in our opinion.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captains Dinner Cruise. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

2 months ago
1/5

Booked private room on 15th September to celebrate my father's 60th birthday. The room is beautiful however service slack. I asked for some birthday candles to be set up on desert, but nothing happened. On boarding a staff was relaxing in the Sirius room claiming to be working on the cruise. He's to be asked a few times to leave to give us some privacy. Go somewhere else if you are after just the view, surely more than half a grand for 1.5 hours will get you done decent service and courtesy.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Sunset Dinner Cruise. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Sunset Dinner

2 months ago
4/5

Service: The service was really good and the staff were very friendly and helpful
Product: Great value for what we had

Review for Brilliant Dinner & Drinks

2 months ago
5/5

Service: Very helpful and friendly staff. Will recommend a cruise again for sure
Product: Excellent value for money. The dinner was great plus lots to drink. Band was good too.

Review for Brilliant Dinner & Drinks

2 months ago
5/5

Service: The service was fantastic and the food and wines (Penfolds) excellent. Special consideration to mobility issues also much appreciated.
Product: The wines were perfect - loved the St. Henri

Review for Gold Penfolds Dinner

2 months ago
5/5

Service: Fantastic experience- great food, service, and entertainment. Highly recommended.
Product: Fantastic experience- great food, service, and entertainment.

Review for Brilliant Dinner & Drinks

2 months ago
5/5

Great food and entertainment. Wonderful staff. Thank you.

Review for Captains Dinner

2 months ago
5/5

What a great evening. Couldn't have been any better. The food, service, drinks, and entertainment were outstanding.

Review for Gold Penfolds Dinner

2 months ago
2/5

Service: it was little dissapointed because I ordered midium rare steake but steake was welldone and disert was not good.
Product: I ordered midium rare steake but steake was welldone and disert was not good.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Sunset Dinner Cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We apologise if you felt this wasn’t the case on this occasion.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Sunset Steak and Lobster Dinner

2 months ago
5/5

Excellent, beautful views, great service and a fun night!

Review for Captains Dinner

2 months ago
2/5

They dinner was good but the instructions were leaving and the woman I spoke to on the phone and the woman at the booth were quite rude.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captains Dinner Cruise. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

2 months ago
2/5

The food and wine was excellent. I thought it was especially marketed towards tourists but I should have expected it. Overall a great night

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Gold Penfolds Dinner Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, regardless of nationality.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Penfolds Dinner

2 months ago
5/5

Service: Excellent 👍👍👍
Product: Excellent food 👍👍👍 the best

Review for Captains Dinner

2 months ago
4/5

Arrangement and services was good, gave my couple very surprises for birthday, thanks again !

Review for Captains Dinner

2 months ago
5/5

Service: Excellent service with the friendliness of staff!! Our waitress was very charismatic and made us laugh
Product: The food was amazing on the dinner cruise and they catered to our dietary needs exceptionally!

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captains Dinner Cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests.As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

2 months ago
5/5

Service: Cruising Sydney Harbour any time is a great experience, evening is icing.


Would suggest when all guests are seated they be offered a drink before any orders are taken.
Product: Nice me meal but was served warm.

Review for Sunset Steak and Lobster Dinner

2 months ago
5/5

Service and ambiance was excellent

Review for Captains Dinner

2 months ago
4/5

A good evening sailing around the harbour, we boarded at Darling Harbour to find people that had boarded at Circular Quay already eating their meals. Staff seemed rushed to get passengers to choose their food from the menu, service was also haphazard, we were nearly served our mains before our starters, had to ask for butter for our rolls.
Attention to detail and more of a structured approach would be great, I appreciate that there were quite a few aboard but not overbooked by any means.
Food was fine as again catering for a lot of people.

Review for Captains Dinner

2 months ago
5/5

Service: Our waitress, Laksmi, was very professional and so approachable. Her manners were impeccable. She made us feel at home and very special.
Product: The food presentation was great and the wine selection a perfect accompaniment.

Review for Gold Penfolds Dinner

2 months ago
1/5

Service: We paid $50 to have window seats, then the people on the next table asked to move to a window seat, sure enough they got moved to the table just behind us for $0. So I guess don’t pay $50 just take the chance and see if you can be moved.
Product: We paid $50 for window seats, when there was no need to all you need to do is asked to be moved.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of you Captains Dinner Cruise experience. Our window seating is an optional extra which our gives our customers an opportunity to have unobstructed views out of our vessel. This option is always available as an upgrade and guarantees the window seating, as there is limited availability.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

2 months ago
5/5

Service: Amazing service and atmosphere
Product: Easy to book and quick confirmation received

Review for Starlight Dinner

2 months ago
5/5

The staff were wonderful! Service was second to none, quick and efficient.

Review for Brilliant Dinner & Drinks

2 months ago
5/5

My husband and I enjoyed a Captain's Dinner cruise in Sydney. We had amazing evening. Live music and food were great, staff was very friendly, exceptional service. I would defiantly recommend this cruise. I also recommend to pay extra for a guaranteed window seating, it worth is.
(Do not agree to have your photos taken if you are not going to buy them printed for $12 per picture).

Review for Captains Dinner

2 months ago
5/5

Service: Excellent night! Food was great and Edward was our amazing attendant, can't speak highly enough of him. Thanks!
Product: Excellent food, great wine, lovely atmosphere.

Review for Gold Penfolds Dinner

2 months ago
5/5

Service: Service was excellent, also the singer and the choice of music was the best.
Product: Service was excellent, also the singer and the choice of music was the best

Review for Captains Dinner

2 months ago
5/5

Dinner Cruise (9/9/18): We had an amazing time, and want to in particular thank our waitress Cecelia. A few waitresses attended our table and all were great, but it seemed that Cecelia was our designated waitress and she was our main contact with the wait team. It was my mother’s 65th birthday and the whole crew (including the musicians) made it special, with the wait staff telling the band to sing happy birthday, and co-ordinating it with the kitchen to have a cake and candle brought out at the same time. I realise that this is probably standard operating procedure, but it was executed perfectly, and there were also a whole host of smaller details too numerous to catalogue that just made the night perfect. The drinks came to our table quickly, our questions were answered with a smile, and everything was just smooth and relaxed and the ambiance created by the staff was spot on. Thanks for a great night.

Review for Captains Dinner

2 months ago
5/5

Very good and with an excellent hostess ( V*** from Indonesia) made it a very enjoyable evening

Review for Gold Penfolds Dinner

2 months ago
4/5

Service: Memorable night , the staff attentive , without bring over bearing ,entertainment enjoyed the music , the food , main course was cold on presentation ,although the food was good and service excellent .
Product: special occasion dinner we had an enjoyable night to remember

Review for Brilliant Dinner & Drinks

2 months ago
5/5

a staff celebrated my friend's birthday. We were so moved. Thank you.

Review for Sunset Dinner

2 months ago
5/5

Service: 훌륭한 서빙과 음식은 좋았으나 충분한 설명과 선택권이 없는 사진촬영과 사진구매는 당황스러웠어요
Product: 허니문의 환상적인 이벤트로써 손색이 없었어요.

Response from Captain Cook Cruises: 안녕하세요 고객님^^캡틴 디너 경험에 대한 리뷰를 주셔서 감사드립니다.


저희 캡틴쿡 크루즈는 고객님들의 평생 잊지 못할 경험을 제공하고자 사진촬영을 진행하고 있습니다. 촬영된 사진은 고객님께서 원하신다면 선택적으로 구매가 가능합니다. 저희 스텝의 부족했던 사전 설명으로 인해 크루즈 여행에 부정적인 영향을 끼친 점 사과드립니다. 말씀해주신 의견은 스텝에게 전달되었습니다.


리뷰에 귀중한 시간을 내주신 점 다시 한번 감사드립니다.


고객 서비스 담당자
캡틴쿡 크루즈

Review for Captains Dinner

2 months ago
5/5

Service: Excellent service, friendly staff, and an awesome boat!
Product: The dinner was to die for! Absolutely amazing!

Review for Captains Dinner

2 months ago
5/5

Service: Excellent value! Fantastic, fun night of dancing, dining and site seeing. All the staff were of high standard and I will definitely be recommending the cruise to my friends. Next time I'm in Sydney, we will be doing the dinner cruise again...Loved it!
Product: Excellent value, loads of fun...

Review for Brilliant Dinner & Drinks

2 months ago
5/5

Service: The service was first class. The staff were very friendly. I would recommend anyone to take the dinner cruise!
Product: The food was to die for. Thank u very much captain cook Cruises

Review for Captains Dinner

2 months ago
5/5

The food was great, the service was good and the view was on point!

Review for Sunset Dinner

2 months ago
5/5

The service and entertainment of all the staff was amazing! The food was amazing and the experience overall were amazing.

Special compliments to the band and singer who performed amazingly the entire night

Review for Brilliant Dinner & Drinks

2 months ago
2/5

Service: Service was reasonable although slow to renew drinks, possibly because we were on a pre-paid drinks package.
Product: The photos on your website display tables with white table linen and I thought the presentation of the table was much like a coffee shop or cafe rather than a premium dining experience that was advertised on the web page. It was overpriced for the food that was served. The pumpkin/sweet potato entree was quite plain with no flavour as was the beef noodle entree. The beef main was lovely, however the lamb shanks tasted so much like bottled mixed herbs that it was overpowering and my guest didn't eat it any of it. The dessert was coffee shop standard. The service was reasonable although service of drinks was slow (most likely because we were on a pre-paid bar package). We bought the premium drinks package and thought it included spirits - the website was a little confusing in that regard - that's the only reason we chose premium was because we thought it included spirits. So our drinks package really didn't cover the drinks we received as we ended up buying spirits because one guest has an allergy to wine. A few glasses of wine each for the rest of our party, I thought was overly expensive for the price of that package as well. The ladies toilets were dirty, with vomit in one toilet and no toilet paper in two of the three cubicles and the floor and area just looked dirty with water and toilet paper around the place on the floor. The views were amazing, but I must say I wish I had of chosen another cruise option. I feel it was advertised as a luxurious experience, which it was not.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captains Dinner Cruise experience. Our cruise items are listed and displayed on our website for complete transparency for our customers and we follow this as closely as possible. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. Please be assured your concerns have been forwarded to our catering manager. We can assure you that there is no limit to drinks served in conjunction with the responsible service of alcohol. We have a range of organic wines on our wine list for anyone with allergies to wine preservatives. Our vessels are cleaned thoroughly and regularly, so we apologise that you felt this was not the case on this occasion.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

2 months ago
5/5

Service: We enjoyed our cruise, excellent service and beautiful cruise around the harbour.
Product: excellent service and easy to purchase.

Review for Sunset Dinner

2 months ago
2/5

1時間半と全体の時間が短いため、食事、飲み物のサーブが忙しい感じでした。担当のサービスは、良い方でスパークリング、ワインと一杯のめました。食事は、チキン、サーモンの2択で連れとシェアしましたが想像通りの品質。美味しいとは言えませんが、こちらの物価考えるとフェアではないでしょうか?久しぶりの良い天気できれいな日没が見えましたが、その時に特に良い辺りで止まる等もないので海に落ちるような感じではありません。全体には、良いスタッフさんもいたのでまあまあでした

Response from Captain Cook Cruises: Dear customer,

この度はキャプテンクッククルーズをご利用いただきまして、誠にありがとうございます。 料理をお出しするタイミングは、お客様がお食事と景色を十分にお楽しみいただけるように考慮されています。しかし短いクルーズ時間でも、お客さまにゆったりおくつろぎいただけるクルーズを提供できますようにサービスを改善していきたいと思います。また、お料理のお味も質を高め、オーストラリアならではの味を深くまで楽しんでいただけるよう、努力してまいります。 貴重なご意見誠にありがとうございました。

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Sunset Dinner

2 months ago
5/5

Service: We were a group of 11 people,5 of us from Ireland on post-wedding evening dinner cruise. All of us enjoyed 3-course dinner, faultless service, the magical atmosphere and the entertainment. We will definitely come again for dinner cruise with Captain Cook Cruises.
Product: it was a good value for money spent

Review for Brilliant Dinner & Drinks

2 months ago
5/5

Service: Fabulous night. Delicious food and excellent service.
Product: Everything was excellent and well above expectations.

Review for Captains Dinner

2 months ago
1/5

Service: Was not on the ship scheduled. Cruise was late, ship was cold, food not very good. We were taken to a different dock than the original even though we were told by staff it was the same. Left us stranded. We had to find a taxi to take us to our hotel.
Product: It was really really not good since you want more characters

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captains Dinner Cruise. You are correct in that the original vessel was not available, however we are pleased to note that you were notified regarding this change 9 days prior to arrival, giving you ample time to review this change. We can assure you that all our products are sourced and prepared fresh so we were disappointed to read that this was not up to your standards. Please be assured your comments have been forwarded to our catering manager. We do try to maintain a warm environment for our passengers onboard, however with it being winter in Sydney and passengers able to access the upper deck on top of our vessel, a cooler temperature can be expected with passengers recommended to wear warm clothing as appropriate for the season. We display our cruise routes on our website for all our cruises to enable customers the opportunity to know where they will be cruising and what to expect, including where the cruise will depart and arrive to and from.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

2 months ago
5/5

Service: hospitality of all staff members was wonderful
Product: the taste of the meal was not so good

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Starlight Dinner Cruise. We pride ourselves in the service we provide to all our customers and we are happy to read that you had a pleasant experience in this regard. We can assure you that all our products are sourced and prepared fresh so we were disappointed to read that this was not up to your standards. Please be assured your comments have been forwarded to our catering manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Starlight Dinner

2 months ago
5/5

Service: We have been on many dinner cruises around the world and this has to be amongst the best, if not the best.

The food is sublime, it would not be out of place in a high quality restaurant.

The waiter was friendly and attentive, without being in your face.

The vessel is well appointed and the views stunning.

I would thoroughly recommend this dinner cruise
Product: Great food, great atmosphere brilliant staff.

Absolutely nothing to fault at all.

Review for Captains Dinner

2 months ago
4/5

Great cruise. Meals were tasty and the service was excellent.

Review for Sunset Dinner

2 months ago
5/5

Service: Fantastic! Excellent experience,fabulous food and wait staff! We were fortunate to get the private function room and we could take photos as we passed the Opera House & Sydney Harbour Bridge. My son, family & friends enjoyed celebrating his18th Birthday on the Captain Cook Cruises🤗
Product: Value for money. Great food and atmosphere.

Review for Brilliant Dinner & Drinks

2 months ago
5/5

Service: Service was outstanding
Product: There is place for improvement

Review for Starlight Dinner

2 months ago
4/5

Service: Food was fantastic, staff extremely friendly, views both from table and external are amazing, would recommend experience to friends and colleagues.
Only downfall was paying for drinks package and service of drinks was slow, paid for premium service which was lacking. Obviously also know now that Circular Quay is the location to start your cruise as Darling Harbour robs you of 1 hour cruise time, would of been nice to know this in advance or change the route so Darling Harbour is where the cruise finishes, therefore giving all passangers exactly the same cruise time !!!
Product: Food 5 Star
Drinks 3 Star, as above Premium service but lacked service, awaiting refills all night

Review for Captains Dinner

2 months ago
5/5

Service: Fantastic food, great service, and you can't beat the changing views!
Product: Would have preferred a little more variation in the menu.

Review for Brilliant Dinner & Drinks

2 months ago
4/5

Service: Lobster and steak was great was staff were slow with our drinks and we were not asked if we would like any more
Product: A little slow with drinks and wasn't offered anymore drinks

Review for Sunset Steak and Lobster Dinner

2 months ago
4/5

We were most impressed by this Cruise. Very tasty, well prepared and served food with finesse and style. Waitress was very friendly, attentive and gave excellent service. Accompanying Penfold wines were well matched with each food course. Lovely window seating. Only reservation was we felt that the evening meal with drinks was a little rushed. 2.5hrs was not enough time. Cruise should have been atleast another 1hour duration.
Music whilst dining with volcalist added to the evening cruise.
A really memorable and great experience.

Review for Gold Penfolds Dinner

2 months ago
5/5

excellent food, great service and a beautiful atmosphere

Review for Captains Dinner

2 months ago
5/5

Service: We had a lovely experience, our waiter Joey was very attentive.
Product: We had a lovely experience, our waiter Joey was very attentive, the live entertainment was great.

Review for Captains Dinner

2 months ago
5/5

The cruise was lovely... great food, great service, great atmosphere and great wine. Only think I could complain about is the weather outside... but that is certainly not something that could be controlled!

Review for Gold Penfolds Dinner

2 months ago
4/5

Service: The Harbor is beautiful at sunset, but the food could have been better.
Product: The food could have been better, and the cruise a little longer.

Review for Sunset Dinner

2 months ago
4/5

Service: The Synergy of this experience as was better than expected
Product: Dinner was well above average.

Review for Sunset Dinner

2 months ago
5/5

Excellent food...service!! Definitely recommended....

Review for Captains Dinner

2 months ago
5/5

Service: Top customer service and great food. It was well worth it and such a scenic way to see the city!
Product: The food and service was great. Also the spectacular views around the harbour were amazing

Review for Sunset Dinner

2 months ago
5/5

Service was great. Food was delicious.

Review for Captains Dinner

2 months ago
5/5

Service: Excellent staff service. Easily wheelchair accessible, which we required. Had the whole lower deck to ourselves but never once felt left out on the evenings events.
Product: Food was beautiful! Melt in your mouth!

Review for Captains Dinner

2 months ago
2/5

Service: We have been on many a Captain Cook dinner Cruise and this was a Monday night and was a smaller gathering than usual.
We didn't find the service as attentive as in the past and thought maybe because it was a Monday and a smaller group that there wasn't the same energy from the staff.

We also paid extra for a Window seat but also saw a lot of window seats not being used and remembered in the past as a couple that being offered a window seat as a lovely gesture.

We have lovely memories of the Captain Cook cruises as I proposed to my wife on the top deck on New Years Eve.

We will definitely be back we were just a little disappointed.
Product: I think it's great value for money

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captains Dinner Cruise experience. We apologise that you felt that this cruise wasn’t to the great standards you have received in the past. We can assure you that our staff are trained to provide our customers devoted and efficient service at all times. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review and we look forward to welcoming you onboard in the future.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

2 months ago
4/5

Service was amazing, food was great and the view was perfect. Windows were not clean and this caused photos not to turn out great.

Review for Sunset Dinner

2 months ago
5/5

シドニーの夜景、船内ライブ、ディナー
すべて素敵でした。

Review for Captains Dinner

2 months ago
2/5

Service: It just wasn’t a pleasant experience. Had a guest from overseas. The waitress was lovely but the drinks waiter insisted we have a bottle not two glasses and of course we left wine behind because I had to drive. My fault for not standing my ground, but he did keep insisting so we said yes to shut him up. The singer was awful, the singing was out of tune and drove my guest to the point he had to go outside. We did a lot of things during his three week visit and the dinner cruise was our worst experience. Sorry to say these things, in the end we were laughing it was so unpleasant.
Product: The food was adequate....

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captains Dinner Cruise experience. There is absolutely no obligation to purchase any alcohol, or to purchase alcoholic beverages when desired in conjunction with responsible service of alcohol. It is the customers prerogative to purchase, and drink what they are comfortable with. We apologise for this miscommunication. Our entertainment is designed to provide an entertaining background to the conversations and ambience of this fine dining experience. However, please be assured we have forwarded your comments onto our entertainment manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

3 months ago
5/5

Service: The dinner cruise experience was very pleasing. The service was fast and efficient and the staff were very professional. The drinks and the food did not dissapoint.The view was awesome. Will go back.
Product: The visitor experience did not dissapoint.

Review for Sunset Dinner

3 months ago
5/5

Service: It's good enough.
Product: The view was beautiful and taste, serviece was nice.

Review for Starlight Dinner

3 months ago
5/5

Great service.

Review for Sunset Dinner

3 months ago
5/5

Service: Lovely views, food and service - thank you😀
Product: Worth every cent. Could be improved by providing brief narratives about key sights.

Review for Sunset Dinner

3 months ago
5/5

Good service. You will enjoy your dinner and the view.

Review for Starlight Dinner

3 months ago
5/5

Service: The service was outstanding. Really enjoyable.
Product: Efficient in all aspects.

Review for Captains Dinner

3 months ago
2/5

Service: FOOD WAS NOT AS GOOD AS PREVIOUS TIME
Product: FOOD WAS NOT GOOD AS PREVIOUS CRUSIS
ENTRE WAS COLD

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain's Dinner experience. We can assure you that all our products are sourced and prepared fresh, so were disappointed to read that you felt this was not up to your standards compared to your previous experience with us.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

3 months ago
5/5

Service: Really lovely night. Thanks!
Product: Great and plenty of options

Review for Brilliant Dinner & Drinks

3 months ago
5/5

Food was delicious and the singer was also excellent! I love a photographer as well! Unfortunately only the waitress was not friendly.

Review for Captains Dinner

3 months ago
4/5

Service: Ir was fantastic we love it
Product: Ir was fantastic we love you

Review for Starlight Dinner

3 months ago
2/5

Setting and Facilities were top notch
Qualilty of food was good, not great
Quality of service during dinner was mediocre

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain's Dinner experience. We pride ourselves in the excellent food and facilities we provide for our customers and we are happy to read that you had a great experience in this regard. We pride ourselves on our quality service provided to all customers, so we were disappointed to read that you felt the quality of the service during dinner was not up to your standards on this occasion. Please be assured your comments have been forwarded to our Hospitality Manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

3 months ago
5/5

Service: Fantastic and would definitely recommend
Product: Had a lovely night for our 20th wedding anniversary

Review for Brilliant Dinner & Drinks

3 months ago
2/5

Service: Service was great, staff friendly and setting spectacular. The only area where the experience was lacking was in the food department. The menu could have benefitted from more options, and preparation and presentation of the food could have been more adventurous.
Product: Food needs work, as mentioned previously.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captains Dinner experience. We pride ourselves in the excellent service we provide for our customers and we are happy to read that you had a great experience in this regard. Our aim is always to provide an extensive variety of meal options while maintaining the highest standards of quality, so we apologise that you felt this was not the case on this occasion. Please be assured your comments have been forwarded to our catering manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

3 months ago
2/5

Had a dinner on board to celebrate my bf 30th Birthday. When I make a booking, put a comment to celebrate bf bday. Wanted to surprise but a waiter approached our table and asked who’s birthday it is.. quite dissapointed that he didnt ask me privately. In general, service was good and food was alright. Great to celebrate on board.

Review for Starlight Dinner

3 months ago
4/5

Service: We had an amazing time although some of our mains were quite small particularly the salmon and we left a bit hungry.
Product: Had a great time but mains were a bit small particularly the salmon so some of us were still hungry afterwards

Review for Brilliant Dinner & Drinks

3 months ago
4/5

Bon service et beau voyage mais on a trouvé les plats pas assez copieux,l'entrée en particulier
De plus le départ etait un peu tardif par rapport au coucher du soleil

Review for Sunset Dinner

3 months ago
4/5

It was my first time I went for dinner cruise, It was really nice. Will come back soon :)

Review for Captains Dinner

3 months ago
5/5

Overall service was excellent. Me and my family Would like to thank all the staff of Captain Cook Cruises for their excellent service and the band for their beautiful easy listening music We have a great time.
Ronnie Dandan

Review for Captains Dinner

3 months ago
2/5

Service: I think the cruise was great dont get me wrong, a few really small things that i think could be much better.
There was no butter for our buns so it was just a little awkward to have to ask twice for butter which should already be there..
The appraisers were very average... like very very average..
We had no Salt or pepper on our table.
And with a ship with less then 15 people on board we had to keep getting peoples attention for drinks etc...

The piano player played one song then it was just a cd playing.

I love your cruises, and think they are great value, and as a travel agent try to sell them often, although this is probably the most expensive on i did and would have rathered the other one by far....
Product: I think the cruise was great dont get me wrong, a few really small things that i think could be much better.
There was no butter for our buns so it was just a little awkward to have to ask twice for butter which should already be there..
The appraisers were very average... like very very average..
We had no Salt or pepper on our table.
And with a ship with less then 15 people on board we had to keep getting peoples attention for drinks etc...

The piano player played one song then it was just a cd playing.

I love your cruises, and think they are great value, and as a travel agent try to sell them often, although this is probably the most expensive on i did and would have rathered the other one by far....

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Sunset Steak and Lobster Dinner experience. Our aim is always to provide an extensive variety of meal options while maintaining the highest standards of quality. We can also assure you that our staff are trained to provide our customers devoted and efficient service. We apologise if you felt this was not the case on this occasion. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Sunset Steak and Lobster Dinner

4 months ago
5/5

Service: Our family had an amazing time and all of my requests were granted.
Product: My family had an amazing time and all of my requests were granted.

Review for Sunset Steak and Lobster Dinner

4 months ago
5/5

service was very good, and the food was exceptionally good as well

Review for Sunset Dinner

4 months ago
5/5

Service: Food was lovely. Staff were lovely
Product: We were given a gift voucher which was a lovely experience

Review for Captains Dinner

4 months ago
5/5

Service: The food, service and music were all good and the view was fantastic!
Product: The food, service and music were all good and the view was fantastic!

Review for Captains Dinner

4 months ago
5/5

Great service! Music was excellent. Food was great and atmosphere very good.

Review for Captains Dinner

4 months ago
4/5

Service: Good
Product: Good service, nice food, good view

Review for Starlight Dinner

4 months ago
5/5

Service: EXCELLENT SERVICE AND EXPERIENCE
Product: EXCELLENT FOOD AND DRINKS

Review for Sunset Dinner

4 months ago
5/5

Service: My fiance and I had a great experience on board, the service was great and the food was exceptional.
Product: The purchase was exceptional value for money.

Review for Captains Dinner

4 months ago
5/5

Service: Personalised customer service. Attentive but not intrusive. Appreciated the acknowledgement of our special requests.
Product: Good value for money with the discount applied. At full price this would have been prohibitive

Review for Captains Dinner

4 months ago
4/5

Service: service was good but not 1st class
Product: Good combination of good food and good wine.

Review for Gold Penfolds Dinner

4 months ago
4/5

Service: The meals and service were wonderful.
Product: The meals were superb and the entertainment was great!

Review for Captains Dinner

4 months ago
5/5

Service: The cruise and the service was amazing
Product: Dinner was delicious and service was great

Review for Sunset Dinner

4 months ago
4/5

On time, great service entree and main was delicious but the dessert (lemon tart) is so bad, its not even edible, please change the recipe. Othwerise everything else was very nice.

Review for Captains Dinner

4 months ago
5/5

We had a lovely dinner cruise with Captain Cook lines out of Circular Quay, Sydney. We had a window table and fantastic views. Food was good, service excellent!

Review for Captains Dinner

4 months ago
5/5

Service: We were welcomed onboard by friendly crew. The boat was beautifully presented and we were impressed with the paintings of the first fleet displayed on the staircase up to the dining area. We were given a window seat with a fantastic view of Sydney harbour and served an extremely tasty 3 course meal. Our food arrived at appropriate times throughout the trip and the food and beverage staff were very friendly and efficient. The boat travelled very smoothly and we barely felt like we were moving at all. The whole 2 hour trip was a truly great way to celebrate my birthday and I would recommend the cruise to everyone!
Product: I had salmon for starters, roast duck for main course and a delicious chocolate mouse for dessert. All theee courses were extremely tasty!

Review for Captains Dinner

4 months ago
5/5

Service: they treated everyone attentively,great service, smiley faces, good variety & well cooked meals.
Product: Good wine, very good food, great service, nothing more required.

Review for Sunset Dinner

4 months ago
5/5

Service: Amazing time with family, and a friendly service crew.
Product: Excellent service from the crew

Review for Starlight Dinner

4 months ago
5/5

Service: Booked this cruise for my parents. Everything went perfect. From initial enquiry to the cruise. Brilliant
Product: Great staff benefits absolutely awesome experience

Review for Captains Dinner

4 months ago
5/5

Great service!

Review for Captains Dinner

4 months ago
5/5

we had a great time and would come back to do it again love it very much service first class meals awesome

Review for Captains Dinner

4 months ago
5/5

The food was exceptional, we were pleasantly surprised by the size of the portions and it was delicious.

Review for Captains Dinner

4 months ago
5/5

Service: Always very friendly, efficient and helpful staff.
Product: Lovely tasty and beautifully presented food. Very friendly and efficient service.

Review for Starlight Dinner

4 months ago
4/5

Service: The Welcome and service was great, however we were taken to the top of the ship with a welcome drink and left there by ourselves, (it was extremely cold) when the waitress bought canapes to us we asked to go down stairs.

Food was beautiful and the waitress was very friendly and lovely.

Dinner / night cruise was not what we expected, we couldn't see a lot as it was dark and the windows reflected the inside of the ship.

We would cruise again, but perhaps sunset.
Product: Very Nice, smaller meals sizes.

well thought out pairing with the wine. food cost at roughly $200.00 more for the cruise is a bit steep.

Review for Gold Penfolds Dinner

4 months ago
4/5

Friendly, approachable and good service

Review for Captains Dinner

4 months ago
4/5

Service: Fabulous service by the waitress, she was warm and welcoming and extremely attentive.
Product: The service, views and food were all amazing. The cruise would be better in daylight as you would see more. I would absolutely reccomend this to anyone looking for a night out to explore what Sydney has to offer.

Review for Captains Dinner

4 months ago
5/5

Service: Great service, lovely food. Friendly staff perfect entertainment
Product: Great food and service, relaxing dinner on the harbour

Review for Captains Dinner

4 months ago
2/5

Service: The cruise was pleasant but we were underwhelmed with the meal. We had the starlight dinner and it was very ordinary. When we eat out we try to have something you wouldn't eat at home. Everything on this menu Wendy (my wife) has cooked better. An no red meat in sight. overall average
Product: the meal was not worth the price

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Starlight Dinner Cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We apologise that this wasn’t the case on this occasion and please be assured your comments have been forwarded to our catering manager for review.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Starlight Dinner

4 months ago
5/5

Service: We all had a fabulous time. The meal was delicious and the staff were very friendly and efficient. We all agreed that we would definitely book this product again.
Product: Steak was perfectly cooked and tender. Lobster was slightly over cooked, however still very enjoyable.

Review for Sunset Steak and Lobster Dinner

4 months ago
5/5

Service: 特别好的体验。晚餐很好吃!景色很美!歌曲很好听!
Product: 特别好的体验。晚餐很好吃!景色很美!歌曲很好听!!

Review for Captains Dinner

4 months ago
4/5

Service: Very good overall value and service. Food was very good and unlimited drinks a great value. We did the harbor 5 PM evening light show dinner and overall had a great time. Outstanding food would have resulted in 5 stars.
Product: Easy reservation online process and good value.

Review for Sunset Dinner

4 months ago
4/5

Service: staff were friendly and very efficient
Product: good value, was a great way to experience VIVID !

Review for Captains Dinner

4 months ago
5/5

Good staff and great service

Review for Captains Dinner

4 months ago
4/5

Service: Our waiteress was lovely. Couldn’t have been more friendly and accomodating.
Product: We’ve been on this cruise a year ago and the food seemed to be better then than this time

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Dinner Cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We apologise that this wasn’t the case on this occasion and please be assured your comments have been forwarded to our catering manager for review. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: It was terrific, very friendly, fast, food was delicious
Product: Great selections a lot of variety and was all very well prepared and delivered promptly

Review for Captains Dinner

5 months ago
4/5

Everything was great. The reason a 4 rather than 5 staff didn’t know whether wines were dry or sweet. Requested a rose sparkling, and asked them to check first if it was dry / brut. If sweet bring the welcome sparkling. They brought the sweet but quickly changed it when I asked them.

I would definitely recommend captains dinner with upgraded wines.

Review for Captains Dinner

5 months ago
5/5

We had a fantastic experience. We were a party of 9. The food was great. The drinks were great. The service was fantastic. The only improvement we would suggest was that the music could have been a little better and modern. Otherwise through could not fault the experience. We had a ball!

Review for Captains Dinner

5 months ago
2/5

Service: My husband and I went to the sunset dinner with captain cook cruise and the whole trip was quite enjoyable. Eventhough it's winter time, we did not really get to see sunset but we were lucky that the vivid sydney lights were on half way of the trip. It was really romantic for us as couple. There was only one thing that we weren't happy about, and it was when we asked the staff who was supervising our table if she could take a photo of me and my husband on my phone at least, and she said she would do it but never happened. Lastly, there was a photographer and he took a photo in every table except us.
Product: Departing time in winter time should be earlier than 5pm, to get the perfect view for sunset. Food was okay. The only disappointment was the staff member who was surpervising our table, we asked her nicely if she could take a photo of my partner and I for the reason that date was special to us. We patiently waited but every time she comes back she never give an effort to do it. But my husband and I enjoyed most of our time on the trip and its all that matters.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruise experience. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very disappointing to receive. Unfortunately, our photography is outsourced and we therefore do not have any direct control over this. However please be assured that we will forward your comments onto the relevant parties. We always try to provide friendly and efficient service, including meeting customer inquiries and requests. We apologise this was not the case on this occasion.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Sunset Dinner

5 months ago
5/5

Loved the friendly staff and the meal was wonderful.

Review for Sunset Dinner

5 months ago
5/5

It was the fantastic experience in my life. My wife and 3 kids had a never-to-be-forgotten day, bacause of the beautiful scenery and dinner. Thank you for giving us good memory.

Review for Sunset Dinner

5 months ago
2/5

The entree and main courses were lukewarm

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Captains Dinner Cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We apologise that this wasn’t the case on this occasion and please be assured your comments have been forwarded to our catering manager for review.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

5 months ago
5/5

Service is excellent. I do the Gold dinner cruise every time i am in Sydney and cannot recommend it highly enough.

Review for Gold Penfolds Dinner

5 months ago
5/5

We were a large group and we're welcomed on board the Starlight Dinner Cruise by friendly staff. The 3 course dinner was well presented and tasty. The vegetarian main could have been more interesting (quinoa veggie patties with steamed vegetables), but all other options were very good. Wait staff were very attentive for the first two hours of the cruise. Thanks for a great night.

Review for Captains Dinner

5 months ago
5/5

Service: Excellent 5 star experience, staff were great food was great would highly recommend.
Product: Excellent experience, great staff great food perfect location of beautiful views of Sydney. The drinks were great.

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: Check in was easy to find, food and beverages were delicious. Staff were very friendly.
Product: Great value service. Very delicious food.

Review for Sunset Dinner

5 months ago
2/5

Service: I was very dissapointed with the Captains Dinner Cruise we went on during the vivid festival. I took my elderly mother who is slow and gets tired but the staff loading the passengers were inconsiderate and just rude. I asked for assistance with my mother and was told that no help was available. The same when we entered the boat and realised we needed to go up two flights of very steep stairs - again no help offered and one staff member actually rolled their eyes. T he cruise is clearly not accessible for anyone with limited mobility - this should be made clear on the web page.
The singer was so loud it was really hard to hear ourselves talking - she was also relentless. There is only so many Celine Dion covers that can be sung before it just becomes annoying.
The dinner itself was also very dissapointing. Our main meals came out at different times (not just a few minutes) and when mine and my mothers came out it was stone cold. The senior waiter did take them back and gave us a new hot meal and a complimentary glass of wine and was apologetic but by then the evening was pretty much ruined.
This is not an inexpensive evening with gthe dinner and cruise costing $155 per headplus drinks.
Overall a really dissapointing evening on what was meant to be a really special occasion for my mother.
Product: Overpriced. Cold dinner, rude staff at loading and annoying singer.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruise experience. We pride ourselves on accommodating and providing exceptional service to all our passengers, including disabled patrons. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager. Our entertainment is designed to provide an entertaining background to the conversations and ambience of this fine dining experience. However, please be assured we have forwarded your comments onto our entertainment manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

5 months ago
5/5

Crew helped made a excellent experience, loved the whole trip and food just awesome!
I'll be back for sure!

Review for Gold Penfolds Dinner

5 months ago
5/5

Excellent service and food.

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: Very fridndly and professional services, great meal in a comfortable and very pleasant atmosphere.
Product: Purchased tickets online very easily, and very informative

Review for Sunset Dinner

5 months ago
2/5

Service: Lovely food though had to ask for bread and more water.
The wine we selected was "unavailable" offered a bottle $10 more.
$69 for a ONE year old wine!!
Product: Good food, VERY expensive (one year old) wine.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruise experience. We pride ourselves in the excellent food and service we provide to our customers and we are happy to read that these aspects were up to your standards. Due to high demand we ran out of the particular wine you ordered. We always endeavour to offer a substitute and this can sometimes cause a difference in the price.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

5 months ago
5/5

Service: Excellent service and food and a very comprehensive view of the Vivid lights
Product: Excellent - good choice of dishes

Review for Captains Dinner

5 months ago
5/5

Service: Was first rate service. The food was better than expected and we thoroughly enjoyed the Vivid light show from the harbour.
Product: The tapas was good and enjoyed the salmon. Dessert selection was good too.

Review for Sunset Dinner

5 months ago
5/5

Service: Amazing
Product: Efficient,tasty,professional

Review for Gold Penfolds Dinner

5 months ago
4/5

Service: Excellent service throughout the evening. Really enjoyed my first two courses however the dessert was a little disappointing - order the orange & chocolate flourless cake & it was well and truly more orange than chocolate which was disappointing.
Product: Good value. Disappointed the Vivid cruise didn't go in near the botanic gardens to see the Vivid lights in there, but the boat may have been too big.

Review for Captains Dinner

5 months ago
5/5

Service: The crew made us feel welcome and special guests.
Product: Wines were awesome and each course was yummy

Review for Gold Penfolds Dinner

5 months ago
5/5

Booking was very easy with variety of packages option, we will definetly come back. Staff was very professional and very attentive. Mika was incharged on our section and done exellent service

Review for Captains Dinner

5 months ago
5/5

Service: Excellent service, friendly & meal was outstanding - better than expected. Highly recommended. Would do it again!
Product: Fantastic! Meal was amazing - better than expected. Well worth it. Vivid light show was amazing!

Review for Captains Dinner

5 months ago
5/5

Service: Absolutely fantastic food, wine, service and environment, from the music to the port it was a fabulous experience. Obviously the vivid experience was AMAZING!! Cant think of a better way to experience the show!

Thanks you for a great evening!
Product: Fantastic. see previous comment.

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: We could not fault our experience with Captain Cook cruise.
Product: Magnificent dinner cruise

Review for Sunset Dinner

5 months ago
5/5

Service: So organised and friendly staff
Product: Friendly staff and excellent food

Review for Captains Dinner

5 months ago
5/5

Good and friendly service.
Excellent food.
Lovely music.
Views to die for.

Review for Captains Dinner

5 months ago
5/5

Service: The total experience was excellent. We would do this again.
Food, wine and service were all excellent.
Our server (Edwin) I think was his name was absolutely wonderful and all praise goes to him.
We had South Australuan visitors and they were totally impressed by the entire experience.
Well done to all the crew and team.
Looking forward to next year.
Product: Refer to above comment.
Ian not best photographer but my husband and son' girlfriend have some brilliant photos. Sorry.

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: Very friendly, efficient and accommodating
Product: Our meal was very nicely presented and tasty

Review for Captains Dinner

5 months ago
5/5

Service: Fabulous views, great service, great music and nice variety of tasty meals and drinks. Thoroughly enjoyable!
Product: Good variety of meals and drinks. All the meals and drinks we had tasted great; a better standard than we were expecting. Meals were nicely presented. Service was excellent. It was also a nice touch to be given a free glass of champagne at the beginning of the meal; it added a festive mood to the experience.

Review for Captains Dinner

5 months ago
4/5

Service: The service and food were very good
Product: The sunset cruise was lovely, but we were disappointed that when I booked it was advertised as a Vivid Sunset dinner cruise and the Vivid Festival ended the day before.

Review for Sunset Dinner

5 months ago
5/5

Totally recommend this cruise the staff were friendly and so organised to be able to serve everyone at the same time, a relaxed atmosphere where we could enjoy each other’s company and the entertainment The food was delicious my steak had amazing flavours and to top this cruise off The Vivid show was on ... perfect for us as we were celebrating 3 milestones my 60th & my 2 daughters 40ths

Review for Captains Dinner

5 months ago
5/5

Service: Friendly professional staff , lovely cruise
Product: Excellent service , priority entry with reserved seating

Review for Captains Dinner

5 months ago
2/5

The cruise itself was fine and the staff were very pleasant. However, my food experience was disappointing. I had gone to the trouble of telephoning beforehand to explain that I am gluten and lactose intolerant, so was rather surprised when my bread was not gluten free. I pointed this out and was told they were baking gluten bread for me; this arrived at the same time as my main course which was rather too late, since they were clearing the entree by then! Incidentally the entree was the most inadequate mezze plate I have ever seen in my life (I used to live in Greece) and really doesn’t deserve that name.
My second frustration was the salmon which was very bland, and came with insufficient salsa. I could only eat half of it, and requested a takeaway container so I could give the rest to my cat. I was told this was against company policy. These days food wastage is widely frowned upon, so I really think it is time you reviewed this policy, to avoid bad press! I am sure that customers would be happy to sign a waiver if necessary. Finally, my dessert (orange chocolate pudding) was dry & tasteless; since there was no lactose free cream to moisten it, I could not eat it. Thank god the wine was drinkable!

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of our Vivid Cruise. Our aim is always to provide an extensive variety of food options maintaining the highest standards of quality, so we apologise that this wasn’t the case on this occasion. We appreciate the comments about the food and the opportunity given to us to improve. Please be assured we have forwarded this onto our catering manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Sunset Dinner

5 months ago
5/5

One of the best things I've ever done! Couldnt have asked for a better night!

Review for Captains Dinner

5 months ago
2/5

Food average and fast service, band absolutely awful and far too loud, strip lights on the Windows made viewing of the Vivid lights difficult (the only reason we booked the cruise) AND you should pre explain that the boat is available to board from 7pm and the Kings Wharf is different from Bangaroo as we found several people waiting at the wrong pier. All in all a complete waste of an evening.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruise experience. The wharf location is listed on all Captain Cook Cruises correspondence throughout the booking. There is also a clear map to show customers a visual representation of the wharf location. As you are aware, finding a balance between dimming the interior lights completely to ensure great views of the skyline, in conjunction with safety standards is difficult to balance. Our aim is always to provide an extensive variety of food options maintaining the highest standards of quality. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

5 months ago
4/5

Service: quitely charming
Product: while the mnagement response was fantastic, the actual wine selection was extremely poor. The meal in itself was adequate but not impressive

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruise experience. We offer a range of bar packages, with a variation of prices resulting in a greater selection of beverage options available. All wines are also available for purchase if customers desire something other than the included products for their package. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: Fantastic, Had a great time. Food sensational, entertainment great and service was exceptional.Thanks
Product: Good value for a truly unique experience

Review for Captains Dinner

5 months ago
2/5

The bar option is a waste of money. The wines are terrible only the sav blanc is drinkable. Was expecting something better. Should've bought the Gold Penfold Dinner again instead.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruise experience. We offer a range of bar packages, with a variation of prices resulting in a greater selection of beverage options available. All wines are also available for purchase if customers desire something other than the included products for their package.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

5 months ago
4/5

Excellent meal and very efficient staff

Review for Sunset Dinner

5 months ago
2/5

Service: The cruise was overpriced for what we got.
The service was poor - staff botched the order and gave my husband the wrong dish. They were intrusive and 'hovering' at the beginning when we were not ready to order and absent when we tried to order drinks later on. We did the Captains dinner, which was supposed to be the premium experience, but the dinner was served cold and I've had better meat from a tin can. Strangely the premium experience does not include wine like the standard package does (so I have no idea how they can justify charging more and providing less). There was no views to speak of (we did the Vivid tour). The only good thing was the entertainment - the singer was lovely.
Product: The cruise was overpriced for what we got. We did the Captains dinner, which was supposed to be the premium experience, but the dinner was served cold and I've had better meat from a tin can. Strangely the premium experience does not include wine like the standard package does (so I have no idea how they can justify charging more and providing less). There was no views to speak of (we did the Vivid tour). The only good thing was the entertainment - the singer was lovely.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruise experience. We can assure you that our staff are trained to provide our customers devoted and efficient service. Our aim is always to provide an extensive variety of food options maintaining the highest standards of quality, so we apologise if you felt this wasn’t the case on this occasion. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager. The Captains Dinner includes more variety of food options, live entertainment and a longer cruise duration. We agree the live entertainment enhances the evening.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

5 months ago
2/5

Service: The food and table service were average (some aspects even below average) overall. I had a steak (which was quite good) but the vegetables were well below expectations. My wife also said that her meal was 'pretty unappealing'. The attendant on our table seemed 'distracted', although the young lady who brought out some of our meal was much more enthusiastic.
Based on our experience I would be unlikely to recommend the experience to friends. We were also looking forward to the Vivid experience but have to say our taxi driver was correct in that it was a 'bit over-rated'. Best of luck for future cruises.
Product: Refer to my previous comments!

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruise experience. We can assure you that our staff are trained to provide our customers devoted and efficient service. Our aim is always to provide an extensive variety of food options maintaining the highest standards of quality. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

5 months ago
5/5

Excellent food and wine selection and excellent service,, we had a top notch experience 👍👍

Review for Captains Dinner

5 months ago
5/5

We thoroughly enjoyed our evening, the staff were warm, friendly and efficient. The meal first class and the accompanying wines were suitably matched to all of the courses.
We appreciated the music and it added to the whole experience.

We look forward to our next cruise with your company.

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: Food was very delicious and music was good. The sight fo Sydney was fantasitic.
Product: Food was very delicious and music was good. The sight fo Sydney was fantasitic.

Review for Captains Dinner

5 months ago
5/5

場所も分かりやすく、乗船やテーブルへの案内も無駄なくスムーズ、食事も美味しかったし満足できました。

Review for Sunset Dinner

5 months ago
5/5

Service: On a very rainy night, we thought our Vivid experience was going to be a wash out. However, the excellent service, great wine and amazing food absolutely made up for it all. In fact, we enjoyed viewing the slightly watery lights of our lovely city through the windows of a luxury vessel. Thank you Captain Cook Cruises for making our Vivid experience so special.
Product: The service was sensational, and the food was at least a 5 star experience, not to mention the nice wine.

Review for Sunset Dinner

5 months ago
4/5

The food and service was really good. The whole event was well prepared. Would have been good if the cruise was 2 hours and not 1.5 hours which felt a little short.

Review for Sunset Dinner

5 months ago
5/5

Service: Vert friendly & efficient staff, first class service, great food & wine.
Product: See information described on previous comments.

Review for Gold Penfolds Dinner

5 months ago
5/5

気遣いもサービスも最高でした。何よりシドニーの夜景を一望できていい一日になりました。
また利用したいと思います。

Review for Captains Dinner

5 months ago
5/5

Service: Amazing cruise, food and wine. Great way to see Vivid.
Product: Food on board is exceptional

Review for Captains Dinner

5 months ago
5/5

Service: It was a wonderful experience - from the ease of booking on-line, the luxury of the cruise ship itself & then the staff who looked after us throughout the whole cruise.
I would definitely recommend Captain Cook Cruises.
Product: Excellent value & outstanding quality of service, food & drink.

Review for Sunset Dinner

5 months ago
5/5

Service: The whole Cruise was fantastic. Thanks you to everyone. Vivid Sydney coming alive at 6pm was amazing.
Product: Everything was great but the sun had already set when we left the dock

Review for Sunset Dinner

5 months ago
4/5

Service: We enjoyed the harbour cruise and dinner. Window seats for Vivid, food was of good quality and served quickly. Staff efficient. Liquor prices a bit high.
Product: As a one-off experience price was not a major consideration and we considered it good value.

Review for Captains Dinner

5 months ago
5/5

Service: Excellent service, friendly staff and great food....value for money
Product: Excellent service, friendly staff....value for money

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: From the very start to the completion of the cruise, the enthusiastic service, entertainment and attention to detail was absolutely first class.
Product: A culinary delight that was perfectly matched with some superb Penfolds wine.

Review for Gold Penfolds Dinner

5 months ago
4/5

Service: The service was good. But the food was out of shape - the people on the table next to us had stake as well I had steak - but the size of his was more end twice of mine. But food was good in taste - no way I would had been happy with the steak size if that was the only food I would get for the night.
Product: It was easy to book on the net and only a little slow getting on board the boat

Review for Captains Dinner

5 months ago
5/5

Service: Professional and very customer focused.
Product: Value for money was exceptional.

Review for Sunset Dinner

5 months ago
5/5

Service: We enjoyed our Vivid dinner cruise so much last time we had to do it again with Captain Cook. This was our 2nd time for Vivid. The food was lovely and the service on board was great. I would recommend the MV Sydney 2000 to anyone. It rained but we stayed dry and enjoyed the views.
Product: Food was really good and service was great.

Review for Sunset Dinner

5 months ago
4/5

We had a lovely time, thank you.

Review for Captains Dinner

5 months ago
1/5

Good Morning,

I have been misinformed about the service, while booking the 'Sunset Cruise'. The refreshments were pathetic, and unlike anything I was told they would be. To make up and give my guest a consolation price, I wasted more money, purchasing a second cruise, immediately following the Sunset Cruise - on the same boat.

As an example; please consider the behaviour of the waiter who foisted on us a second bottle of wine, with only a short time before the end of the 2nd cruise. I then had to argue with the stuff about sitting a few more minutes, finishing the drink while there were cleaning and cluttering around us.

In short, I feel cheated

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review about your Sunset Cruise experience. We strive to deliver the best food, drinks and service possible to our customers and we were disappointed to read that your experience was not up to your standards. Please be assured your comments have been forwarded to our hospitality manager. Our cruises are cleaned and prepared thoroughly to ensure customers enter our vessel to a fresh environment. Therefore, we encourage passengers to disembark at the allocated time.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Sunset Dinner

5 months ago
4/5

Service: My friends and I joined a Vivid Cruise on the 9th June, as we are all over 60 we enjoy seeing Vivid via a dinner cruise.
The menu consisted of excellent choices, (4) four entree, (4) four main, (4) dessert. Our choices were delicious, and enjoyed by all.
The on board entertainment, was our era of music, which made dinner all the more enjoyable.
The view of the harbour was clear and all lite up attractions were visible from our seats.
We could not fault the service of our waitress, she was polite and obliging and sorted any minor problems that arose.
We did have one complaint, that tea and coffee were not included in our meal and had to be paid for at the end of the night, as seniors we all enjoy a “cuppa” at the end of a meal.
Product: Need to include tea and coffee as part of the meal not an extra that has to be paid for separately

Review for Captains Dinner

5 months ago
4/5

A terrific way to enjoy Vivid over a lovely meal with great service.

Review for Captains Dinner

5 months ago
5/5

Service: the staff were excellent and looked after us the cruise was great travelling around harbor the meals had a great variety and very well prepared and presented
Product: well prepared and delivered

Review for Captains Dinner

5 months ago
5/5

Service: The food was brilliant & the service faultless. We had a really wonderful evening & would recommend it to anyone.
Product: We all thought the food was very good & the service excellent. It certainly wasn’t cheap, but it surpassed our expectations.

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: I would most certainly would recommend this cruise to friends and family. The service we received was excellent!
Product: This was wonderful! Excellent service the best views!

Review for Gold Penfolds Dinner

5 months ago
5/5

Service: Fabulous experience, felt special from the moment we boarded. Food was restaurant quality and service impeccable.
Product: Great wines paired beautifully with the meal

Review for Gold Penfolds Dinner

5 months ago
2/5

Service: We were on the Penfolds cruise in 2017 and found the atmosphere was so much better. We also had a band which was great because we could get up to dance. This year we only had 20 people in total and a piano was all the entertainment we had. I would have preferred to pay less and be down stairs. The staff, however and the meals were amazing.
Product: Food and wines were awesome.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Dinner Cruise. We were disappointed to read that you felt the atmosphere wasn’t to your standards. Our cruise times are listed on our website for complete transparency for our customers and we follow this as closely as possible. We apologise if you felt this was not the case on this occasion.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Penfolds Dinner

5 months ago
5/5

Great service

Review for Sunset Dinner

5 months ago
5/5

Service: The service was excellent and meal was delicious
Product: A delightful night on the harbour

Review for Captains Dinner

5 months ago
5/5

Helt enkelt underbart.

Review for Captains Dinner

5 months ago
4/5

Service: We have been three times previous and it has always been excellent. This time they didnt have a table ready for us. It is only a small thing, but the boat wasnt full. Great staff,
Product: No ones perfect, but it was pretty good value for money

Review for Sunset Dinner

5 months ago
4/5

Service: Good service.
Product: Overall we enjoyed the cruise. My only suggestion would be a more well presented meze platter. A few olives, artichoke hearts and sundried tomatoes was quite disappointing.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of our Sunset Dinner Cruise. We were disappointed to read that you felt the meze plate on your cruise wasn’t to your standards. We hope you would accept our apologies for not quite meeting your expectations in this regard but appreciate the opportunity given to us to improve. A copy of your review has been forwarded to our Catering Manager.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Sunset Dinner

5 months ago
5/5

The meal was great. Good choices. Loved having musicians employed for the night plus dance for those who love dancing. The crew were friendly and helpful.

Review for Captains Dinner

5 months ago
5/5

Service: Wonderful evening excellent food and service. Very well looked after
Product: Excellent food and service

Review for Captains Dinner

5 months ago
1/5

Service: This was my second vivid cruise. Last year’s was such fun that I invited friends along to experience it. What a disaster! We paid more than last year simply to have a choice of the same food as was served last year. When I asked for more wine, the service staff were rude and dismissive, almost to the point of contempt that we thought paying more was worth more than a choice of meals at each course.
Further, the lights were turned down so we could barely see what we were eating.
I could have save a lot of money and caught the ferry to Manly, had a nice dinner with wine and come home with money spare compared with the poor experience last weekend.
Sadly, it will be never again and I won’t be recommending anyone else does it, either.
Product: Not worth the money. Better food staying on shore and eating at a restaurant.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Captains Dinner Cruise. We were disappointed to read that you felt the food, service and lighting on your cruise wasn’t to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager. Our lighting is dimmed to allow customers clear views of the vivid skyline, which is the focus of the cruise.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

5 months ago
5/5

Excellent food and attention from the waiters/waitresses. Music was appropriate and not too loud. Vivid was spectacular despite the drizzly evening.

Review for Captains Dinner

5 months ago
5/5

Service: Very helpful and respectful of our needs.
Product: Great food, well presented and just enough choice.

Review for Sunset Dinner

5 months ago
5/5

The staff were extremely nice and welcoming.
The food quality was excellent.
The place was very neat and clean including bathrooms.
The sailing was smooth and was appropriate with location in regards to VIVID Sydney Festival.
Will recommend it to others.

Review for Captains Dinner

5 months ago
5/5

The service staff were great, the barman on duty Mark, was very helpful with choosing cocktails.

Review for Sunset Dinner

5 months ago
5/5

Service: We absolutely loved the Dinner and Cruise. The service was excellent! All staff were very friendly. We celebrated our 5 year anniversary and it was lovely. The food was amazing and the pianist played a very nice selection of music. Thank you!
Product: It was amazing! It went beyond our expectations!

Review for Gold Penfolds Dinner

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