Lunch Cruises

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There isn't another harbour in the world to rival Sydney's beauty and vibrancy. A lunch cruise is the best way to combine million dollar harbour views with spectacular dining. Choose from our range of buffet and a la carte dining options, group special event or sightseeing cruises ...

QUICK LINKS

See our full range of lunch cruises including:-

Long Lunch
Is there anything better than an invitation to a long lunch with good company, great water views and sensational cuisine? Weekends are fantastic but its even more indulgent during the week.

Top Deck Lunch
Created for the locals, this cruise is an exceptional 360 degree waterfront restaurant experience. The menu is premium a la carte and served on the top of three restaurant decks with the best views in Sydney.

Seafood Buffet Lunch
Sydney, seafood, sightseeing & sunshine. All set on the world's most beautiful harbour and in a casual and relaxed atmosphere aboard Sydney's most impressive cruise ship.

Special or limited timetables operate on 25, 26 & 31 December, 26 January and selected special events.

Accessibility for people with a Disability Policy 

Special Conditions apply to all Special Offers


Select cruise and date below View Special Offers

Options Sun Feb 14 Mon Feb 15 Tue Feb 16 Wed Feb 17 Thu Feb 18 Fri Feb 19 Sat Feb 20
More Info
  • Cruise on MV Sydney 2000*
  • 3 course Contemporary Australian a la carte dining
  • Main Harbour sights
  • Million dollar views 

Updating cruise availability...

More Info
  • Cruise on MV Sydney 2000*
  • Two course contemporary Australian a la carte dining
  • Main Harbour Sights
  • Million dollar views 
More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • Delicious buffet featuring Sydney rock oysters or mussels, ocean king prawns, succulent fish, plus a full range of non-seafood and vegetarian dishes, dessert & cheeses
  • Main Harbour sights & commentary

Other Cruises - Special Events

Christmas Day
25 December
Valentines Day
14 February
Vivid Festival
May - June
Seniors Week
March
Whale Watching
May - November
Boxing Day
26 December
Christmas in July
July
Football Transfers
June - October
Earth Hour
March
Food Festival
Good Food Month High Tea
New Years Eve
31 December
Christmas Parties
November - December
Mothers Day
May
Syd Intl Boat Show
August
Easter Show
Sydney Royal Easter Show
Australia Day
26 January
Melbourne Cup
November
Fathers Day
September
Biennale
March - June 2014
School Holiday Fun
Great Offers for Kids

96 % approval from 628 responses

Date
Rating
22-Nov-2015
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But I tell you something about your staff, she came on my tebel I believe she's new on that day. She asked me what soft drinks your guys like we ordered and she said you want pay cash or credit card lam say card and we walk to cashier i asked here l think drinks should be whit food she said I ask my supervisor and she said iam so sorry it's free.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

21-Nov-2015
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Service: We thought that the cruise would be longer & go out further

Product: Excellent meal - service was outstanding

Overall 5/5

Review for Long Lunch Cruise

20-Nov-2015
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Service: Really good service

Product: Great lunch

Overall 4/5

Review for Long Lunch Cruise

19-Nov-2015
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Service: Had a lovely cruise with a very informative commentary

Product: Seafood was tasty and plentiful, and loved all the different deserts Very lovely cruise.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Nov-2015
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Service: A wonderful afternoon that made our holiday in Australia very special. It was intended as the highlight of our 3 week trip & did not disappoint. Came up to our expectations in every way.

Product: The meal was excellent & good value for money.

The staff were very attentive & courteous.

Overall 5/5

Review for Long Lunch Cruise

18-Nov-2015
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Service: See below

Product: The meals were great and Kiho who was our waitress for the lunch was fantastic

Overall 5/5

Review for Long Lunch Cruise

18-Nov-2015
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Service: Fantastic service!

Product: Thank you for a wonderful cruise and making my Aunt's birthday a special day. Loved, loved, loved it.

Overall 5/5

Review for Long Lunch Cruise

17-Nov-2015
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Service: Seating was superb by the window for us. The staff were friendly & very enthusiastic. Bar service & serving food was immaculate.

Product: I won the Best Dressed Male & 2nd prize in the Door Prize. As I don't live in Sydney, I had my vouchers extended to nov 2016.

Food was gorgeous. Fellow passengers were very happy & friendly.

Definitely a must do to do again. Thanks :)

Overall 5/5

Review for Melbourne Cup Lunch Cruise

17-Nov-2015
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Service: Cruise was as expected and on time

Product: All staff were excellent

Overall 5/5

Review for Long Lunch Cruise

16-Nov-2015
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Service: Drink server was a European tourist and couldn't understand our Australian accents when we were ordering drinks, and was very tardy in his service. We paid extra for window seats, and sadly couldn't hear the commentary regarding the history around the harbour.

Product: The food wasn't topped up enough with my family having to wait for more to come out on two occasions. The prawns were still half frozen, and lacked taste. The food was packed away without any warning which again was disappointing. I've been on Captain Cook cruises many years ago and loved it. I took family and friends on this cruise, and all I could do was apologise to them after we finished.

Very disappointed.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

16-Nov-2015
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Service: Cruise staff was very helpful and polite.

Product: Was a bad choice for me as Iam allergic to seafood but you advertised there was alternative food available this was not up to very high standard.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

15-Nov-2015
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Service: Excellent

Product: Excellent

Overall 5/5

Review for Seafood Buffet Lunch Cruise

14-Nov-2015
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Service: Very efficient service and lovely staff.

Product: The food was delicious. Only one small criticism - some more salad options - eg potato / pasta or rice would have been good. All in all, a lovely experience.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

14-Nov-2015
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Great variety of seafood and plenty of food however wait and drinks staff not well organised regarding table service for patrons for drink service, some lack of communication

Overall 5/5

Review for Seafood Buffet Lunch Cruise

14-Nov-2015
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Service: Excellent service. Great afternoon.

Product: The food was really good. Service was fantastic. Well worth it.

Overall 5/5

Review for Melbourne Cup Lunch Cruise

12-Nov-2015
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Service: We mostly enjoyed our experience with CCC.

Product: The service and food was excellent, however, the MC was way too loud. With that amount of people in a small space, the boat was understandably noisy but he made it much worse.

Overall 4/5

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
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Service: Enjoyable

Product: We had a great time

Overall 4/5

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
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Service: Its a good experience for me n my niece but disappointed dont see much and too rocky the smalll boat.

But its ok. But wont go again.

Product: Its okay. Service is fantastic but food portion is very little its not what i expected. After the 3 course meal my niece and I still hungry instead we ask for more bread roll to finish off out bottle of wine.

Hoping food a bit more portion nt too much but nt less.

Overall 4/5

Review for Long Lunch Cruise

11-Nov-2015
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Service: Great cruise, could not hear lady commentator, service was superb.

Product: The food was terrific, really tasty and plenty of it.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

11-Nov-2015
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Service: great time

Product: The best day ever

Overall 5/5

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
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The bar ran out of champagne we were drinking . I thought for cup day this was bad. Food and staff were great the manager sorted out champagne issue.

Overall 5/5

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
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It was raining on the day it could have been nice if you could under these weather condition that maybe passagers could board a bit early.

Overall 5/5

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
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Service: We were just tourists from Queensland and applied on line and got tickets. We were very impressed and had a great time being the Melbourne cup cruise

Product: We had a great time

Overall 4/5

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
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Service: As a customer with Captain Cook Cruises for 17 years, have always had good service, from Gold Service dinner, or a simple coffee cruise. It's a pleasure to be 'on board'. Unlike other dinner cruises, dinner tables are comfortably spaced and not 'crammed together', which can cause discomfort .

Product: An enjoyable experience! Although I wasn't a winner on the day, it was good to be there to watch 'The Race that Stops a Nation!'. Hope you have one next Melbourne Cup Day.

Overall 5/5

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
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Service: good service

Product: good cruise

Overall 4/5

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
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Service: The online booking process is very easy and efficient. The boat is comfortable and well maintained

Product: I have been on the long lunch before and took a girlfriend for a catchup. I was expecting the long lunch we paid for but we're extremely disappointed the lunch was less than 2 hours. The cruise was cut short due to another function so lunch was rushed and not up to the standard of my previous lunches.

Overall 1/5

Review for Long Lunch Cruise

10-Nov-2015
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Service: Friendly staff, nice dining environment

Product: The long lunch gave us plenty of time to eat our meal and take photos of the beautiful views in our own pace. Enjoyed it!

Overall 5/5

Review for Long Lunch Cruise

10-Nov-2015
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Service: Would have been rated Excellent but for the short time of the cruise on that particular day.

Product: Both 1 and 2 would have been rated excellent if our cruise had run longer than 2 hrs. Having to return to the Quay at 2.30pm is very early in the afternoon as compared to the usual time of 3.45pm.

Overall 4/5

Review for Long Lunch Cruise

10-Nov-2015
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Service: Cruise was shortened for no known reason but otherwise good

Product: Drink service was a bit slow but otherwise good

Overall 4/5

Review for Long Lunch Cruise

08-Nov-2015
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Service: This was our families 3 rd time it is always very enjoyable ,the staff are friendly and always make you feel welcome... also a very relaxing way to see our beautiful Harbour ....we will return.

Product: The food was great ,you can keep going back for more on the seafood buffet ,which a lot of us did ! there was a good variety of food and everything we ate we really enjoyable and fresh.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

07-Nov-2015
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Service: Table was clean. Service was good! Commentary was informative.

Product: Good for the price. You are paying for the trip and view plus the food, so the food quality works out in the end.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

07-Nov-2015
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Service: Very happy

Product: The service and staff were great.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

06-Nov-2015
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Service: Staff were friendly especially Ray the maitre d!

Product: Food was average. Beverage service was slow. Thank you.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

06-Nov-2015
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Service: We had my mother and father over from the uk celebrating their 50th wedding anniversary and they had the most wonderful day. Your food and service was excellent and we are highly recommending it to our firiends for a great day out. The views do not need any explaintion butwe have told people that if you want a great day on the harbour with great food wine and service CaptainCook are the people to do it. So great not to be ripped off in Sydney for a change. Thankyou so much.

Product: The food was great catered for all tastes

Overall 5/5

Review for Seafood Buffet Lunch Cruise

06-Nov-2015
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Service: Excellent cruise and restaurant.

Product: Food excellent - what there was of it. Miserly steak , well cooked, few veg, again well cooked, but all good for the appetite of a woman, poor for that of a man. I won't do another one.

Overall 4/5

Review for Long Lunch Cruise

06-Nov-2015
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Service: Ok services, the cruise ship did smell a lot when we were initially getting on board and walking up the stairs, which was not pleasant for our kids.

Product: Maybe a bit more of a selection of food would have been nice. Had my 2 daughters who don't eat seafood and would have like some hot chicken or something plain for the kids to eat. I did notice other kids also on board, so not sure how they went with the food selection.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

06-Nov-2015
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Service: Setting was lovely (though there's always room for improvement), and we had the best possible weather for it. Windows could've done with a clean, but I understand that's easier said than done! Staff were very polite and lovely.

Product: Food was mostly to a good standard, but it seemed that some things had been stored frozen/cooked at incorrect temperatures due to consistencies, texture, etc.

Overall 4/5

Review for Long Lunch Cruise

06-Nov-2015
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Beautiful clean boat. Excellent service. Only issue was female providing documentary was difficult to hear as voice to soft.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

05-Nov-2015
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Service: Just a great afternoon

Product: Exellent food

Overall 4/5

Review for Seafood Buffet Lunch Cruise

05-Nov-2015
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Service: a beautiful harbour very enjoyable cruise

Product: a beautiful harbour very enjoyable cruise

Overall 5/5

Review for Seafood Buffet Lunch Cruise

04-Nov-2015
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Service: Everyone enjoyed the cruise and was surprised by how big the boat was. Really need a baby change table

Product: Food was all very tasty, maybe ask people to wait until asked to go back for seconds. We were lined up for the buffet for the first time when the people in front where commenting about having seconds

Overall 4/5

Review for Seafood Buffet Lunch Cruise

04-Nov-2015
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Service: It was an excellent opportunity to show interstate visitors our beautiful harbour. And celebrate a reunion as well.

Product: Have always had a good experience with your events

Overall 4/5

Review for Seafood Buffet Lunch Cruise

02-Nov-2015
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Service: service was fine

Product: buffet lunch was poor - ran out of food options very early - did not replenish it. Not enough deserts either.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

02-Nov-2015
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Service: excellent service

Product: really good overall. would definitive recommend it to others.

Overall 5/5

Review for Long Lunch Cruise

02-Nov-2015
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Service: Pleasant and friendly service.

Product: Great value, and lovely relaxing way to view Sydney Harbour.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

02-Nov-2015
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Service: We were supposed to enjoy the cruise... we didn't. The main reason why was due to your monotone droning commentator blaring out information at the loudest possible volume, prevented my wife and I from even been able to have a decent conversation, even shouting to each other didn't help.

We were supposed to enjoy the food... we didn't

This was supposed to be a nice birthday for my wife, and it wasn't.

Ultimately, we wasted our money, and WILL NOT recommend Captain Cook Cruises at all.

Product: For the money, we were ripped off, the quality was very low, and the food was bland.

Then, the part that was really bad... YOU DID NOT CLEAN/DEVEIN THE PRAWNS.

Maybe your Chinese customers love eating the gritty, smelly, brown vein of the prawn, we DO NOT. We thought it was very strange that they had not been shelled nor cut open/butterflied. Thank god my wife tried to cut them open first and not just bite into it, the vein was filled with the filth. And never mind we had to change our plates as the filth burst out all over everything else.

How did you people get the relevant food certifications????!!! It was disgusting and of course that set the tone for the rest of the trip.

Overall 1/5

Review for Seafood Buffet Lunch Cruise

02-Nov-2015
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Service: All seemed a bit rushed an un organised we got on at Quay.

Product: Adequate, We should have done the long lunch instead I think ?

Overall 2/5

Review for Seafood Buffet Lunch Cruise

01-Nov-2015
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Service: Very professional operation. Friendly attentive staff. A wonderful afternoon on the harbour. Will definitely do it again. No hesitation in recommending Captain Cook Cruises.

Product: Excellent value for money. Wonderful menu.

Overall 5/5

Review for Long Lunch Cruise

01-Nov-2015
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Service: It was well organised

Product: Food was good

Overall 4/5

Review for Seafood Buffet Lunch Cruise

01-Nov-2015
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Service: The service was excellent. All the staff were very warm and welcoming and nothing was too much trouble for them - they seemed to enjoy and take pride in their work and represented Captain Cook Cruises admirably.

Product: The food was delicious and the whole experience was memorable. It was my first visit to Sydney and this trip was the highlight for me and I have been telling everyone that they must do it too.

Overall 5/5

Review for Long Lunch Cruise

01-Nov-2015
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Good scenic cruise, but very expensive alcohol, and very limited buffet

Overall 2/5

Review for Seafood Buffet Lunch Cruise

31-Oct-2015
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Service: I booked it for my dad's birthday and the whole family had a great time thanks captain cook cruises.

Product: The food was amazing and the service was fantastic. 5 stars all the way

Overall 5/5

Review for Long Lunch Cruise

31-Oct-2015
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Service: Beautiful day, beautiful boat

Product: Food excellent and service great

Overall 5/5

Review for Long Lunch Cruise

31-Oct-2015
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Service: An enjoyable experience. Service was fantastic with plenty of waiters available to assist us. Will definitely be coming for a lunch cruise again.

Product: Food portion sizes were decent, the quality of the food was fantastic. Everyone in our group enjoyed their meals.

Overall 5/5

Review for Long Lunch Cruise

31-Oct-2015
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Service: The staff and crew were friendly and the cruise around the harbour was great

Product: A great buffet lunch seeing the sights

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Oct-2015
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Service: Every time I have the occasion to board a Captain Cook Cruise, I feel looked after and have an really enjoyable experience.

Product: On this Cruise, we were 6 religious Sisters celebrating a joyous reunion together and the cruise was absolutely fantastic, the food was excellent, the service and the caring of the staff were as usual beyond reproach. The day was made! Thank you for the privilege of being able to enjoy such events.

Overall 5/5

Review for Long Lunch Cruise

29-Oct-2015
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Service: As my 2 friends couldn't come I still had a wonderful time. I was given a vochure to use within the next 6 months. I will definitely be back.

Product: The food was fantastic☺

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Oct-2015
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Disappointed it only went for 1hr 50 internet info said 2.5 hrs

Overall 4/5

Review for Seafood Buffet Lunch Cruise

28-Oct-2015
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Service: When I rang to find out some info on the cruise from your booking staff, I was hung up on once and I felt like by asking few questions I was wasting their valuable time .

Product: Lunch was decent and the cruise was enjoyable.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

27-Oct-2015
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Service: Just a lovely, relaxed, awesome, enjoyable lunch and knowing that you can exit at Darling Harbour marina - made my day! Thank-you. Some info about the area we cruised past would have been nice. Who owned the mansion on the hill? etc...

Product: AWESOME!!!

Overall 5/5

Review for Long Lunch Cruise

27-Oct-2015
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Service: The baby seat attachment provided wasn't appropriate as it didn't have shoulder straps for our 9 month old. Staff were unsure how to attach it to a seat and we were left to do it ourselves, including crawling on the floor.

Product: Food quality was much improved from what we experienced 4 years ago. Staff were attentive and friendly (with one exception).

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Oct-2015
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Loved cruise staff great. Hard to hear the commentary

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Oct-2015
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Service: easy to book, great value breathtaking view, great service

Product: highly recommend! the food looks amazing and tastes even better but the view is spectacular... slower pace to enjoy this trip with informative commentary

Overall 5/5

Review for Long Lunch Cruise

26-Oct-2015
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Service: the cruise itself meet expectation

Product: Food was just ok, greater selection of hot foods would have been better...... seemed like a hassle for the staff to provide water while eating - needed to ask on 3 occasions before getting a half a glass for each of my 2 kids.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

25-Oct-2015
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Service: Happy with the service

Product: Generally happy with everything however as I work in the photographic industry I was willing to support your photographer by buying photos however was gobsmacked after buying 2 photos and asking for the files on a USB was asked to pay another $10 per image just ridiculous he was an ok photographer but nothing special.

Overall 4/5

Review for Long Lunch Cruise

25-Oct-2015
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Service: We love doing this, we try to do the harbour lunch 2 or 3 times a year, - it's a wonderful way to entertain guests from overseas -

Product: The meals are great value for money, the service is excellent and very friendly and relaxed, and of course the views are spectacular,

Overall 5/5

Review for Long Lunch Cruise

24-Oct-2015
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Service: The view was amazing!!

Product: The seafood was tasty.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

24-Oct-2015
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Service: Well organised, and well run.

Product: Good buffet, and commentary by Elisabeth was excellent.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

22-Oct-2015
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Service: It was wonderful

Product: I did not realise that drinks were included or that we could stay on board so long

Overall 5/5

Review for Long Lunch Cruise

21-Oct-2015
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Service: Very helpful and obliging when I made a mistake with my booking and fixed it up for us.

Product: Would have liked more variety on the buffet. More salads and seafood.

Very difficult to hear the commentary and what we did hear could have had a lot more details about individual houses/ areas etc. Personalising the details rather than a history tour. Also we were often on the wrong side of the boat to see what was being described. Loved our window seat though.

Toilets on each level would make things easier as would signage to get up to the top level for viewing

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Oct-2015
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Excellent Services and Friendly Staff. Booking and Boarding all too easy and convenient!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Oct-2015
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Service: Good scenery views, friendly staff

Product: Super excellent meals, very fresh oysters. Could be better if I can get plain water more easily, e.g. place water jugs at the side of the bar

Overall 5/5

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
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Service: Great cruise around a beautiful Harbour and the crew were fantastic

Product: We found that the food was very poor in that there was not enough variety, we had a 3 year old with us, unfortunately there was not to nothing there for her. Cannot fault the cruise or the crew just the lunch was none existent

Overall 4/5

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
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Service: The cruise was spectacular and the crew are super helpful.

Product: Great Food and plentiful.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
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Service: There should be more speakers. The commentary was hard to hear.

Product: Possibly a little more variety.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
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Service: Thoroughly enjoyed the cruise. The guide on board was very informative and my friend from South Africa loved it!

Product: The food was delicious and there was an abundance!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
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Service: The cruise was excellent.

Product: The lunch was beautiful and we had a wonderful time!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

17-Oct-2015
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Service: very good

Product: very good

Overall 5/5

Review for Long Lunch Cruise

16-Oct-2015
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Service: As this was our first time to Sydney We were vry impressed with the staff of our Cruise. They were attentive and friendly and made us feel very welcome aboard the cruise ship

Product: Was very impressed with the range of food available and as the dishes were depleting staff were very quick to top up. It was a wonderful lunch cruise and would not hestitate to go again or recommend to anybody

Overall 5/5

Review for Seafood Buffet Lunch Cruise

15-Oct-2015
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Service: The booking was smooth, the staff very helpful and friendly.

Product: While the food was good it was not as good as anticipated based on a previous experience where I was the guest of someone else. The variety of food available was less and minimal,the calamari in the calamari salad was overcooked and like rubber, and the cheese plate offered only two cheeses and was not replenished so if you didnt get some early you missed out. Based on previous experience I was disappointed.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

15-Oct-2015
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Service: Outstanding service.

Product: There was plenty to enjoy.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

12-Oct-2015
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Service: Very friendly staff, great surroundings, fantastic views.

Product: Seafood was lovely - would have liked some more desert choices.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

12-Oct-2015
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Staff and service was excellent. Would be nicer if commentator focused more on the history of the harbour rather than the real estate.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

11-Oct-2015
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Service: I think the extra money for window seating should be scrapped, there were so many empty spaces, I think it should be on a first in gets a window and not for an extra 25.00 per head

Product: The food was great, our waitress was very very slow in serving drinks even though we had purchased the drinks package, we wondered if this was on purpose ?

Overall 5/5

Review for Long Lunch Cruise

11-Oct-2015
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Service: Easy to book and collect tickets.

Product: Great lunch. Good quality food. Spent a lot of time docked at Darling Harbour though.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

10-Oct-2015
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Enjoyed the cruise very much. Have now been on a few Captain Cook cruises.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

10-Oct-2015
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Service: excellent from booking to event

Product: Our waiter was excellent and really went all out to support our party

Overall 5/5

Review for Long Lunch Cruise

10-Oct-2015
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Service: Excellent Service. All 4 guests were really impressed and pleased with the service and friendly staff. It was a great day overall.

Product: I believe the food was above average but there's room for improvement.

I would say there should be more choices of seafood. Also at the start of the journey, the dishes were not being refilled as quickly as they should be.

Overall i would say it is quite good.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

10-Oct-2015
Service: + +
Product: +

Service: Lovely day on the harbour great food, lovely pleasant time could have stayed for another 2 hours

Product: Buffet was good a bit limited for gluten free dessert, but seafood great

Overall 4/5

Review for Seafood Buffet Lunch Cruise

10-Oct-2015
Service: + +
Product: + +

Service: The booking staff went above and beyond to accommodate our needs.

Product: The food was excellent. The cruise was lovely. I would have preferred to have it segmented into lunch and then a narrated tour. It was very difficult to hear anything that was being said and if you went out on the deck, you could not hear at all. We also only realized that we could stay on for the full length (2 trips around the harbor) because we asked. A lot of people got off the ship after the first cruise. The cruise itself and the dinner were excellent for the value offered. We would take this cruise again.

Overall 5/5

Review for Long Lunch Cruise

09-Oct-2015
Service: + +
Product: + +

But could not hear the commentary all the time

been on a few cruises now and this one is the best

Overall 5/5

Review for Seafood Buffet Lunch Cruise

08-Oct-2015
Service: +
Product: +

Service: Service was very acceptable. Commentary was a little unusual!

Product: Oysters and mussels were water logged with melted ice. Wine on wine list not available.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

08-Oct-2015
Service: +
Product: +

Service: A relaxing cruise at a reasonable price

Product: A different route should have been used the second time around

Overall 4/5

Review for Long Lunch Cruise

08-Oct-2015
Service: +
Product:

Service: Great friendly staff

Product: Out of our party of 7 4 of them were children. The reason we chose captain cook for the Buffett lunch was due to the website stating their was a large range of food for all people. 3 of the children dined on bread rolls and fruit from the fruit station and the 4th did the same with a touch of lettuce and bacon. The 3 adults though fully enjoyed the food on offer, however we were highly disappointed that after paying so much money we then had to fork out more to buy our children lunch once we left the cruise

Overall 2/5

Review for Seafood Buffet Lunch Cruise

07-Oct-2015
Service: + +
Product: + +

Service: I think the captain cruise was amazing the staff was very lovely, well Mannering, polite and always service with a smile and the girls was very friendly and well groom and I will be booking for another cruise next year.

Product: the lunch was very yummy and the service was amazing and the staff was doing amazing job but overall they are the best amazing people in the world in what they do and work really hard so well done to all the captain cook cruise team.cheers

Overall 5/5

Review for Long Lunch Cruise

07-Oct-2015
Service: +
Product:

Service: in general, pretty good. Because of an injured person in our party, we had to sit on the lower deck and transfer food up and down stairs. When we did ask for waiter assistance it was readily available. The cruise had the potential to be a pleasant dining experience, but for whatever reason that did not happen. Maybe it was due to cultural differences of the passengers, lack of social skills and manners...I'm not sure, but it was disappointing.

Product: The upstairs seafood buffet was looking like a bad dining room experience at a kids' camp. The Tea/coffee area was an unsightly mess, both adults and children serving themselves didn't seem to have the foggiest idea about sharing from communal serving dishes. Prior to the "locusts" diving snouts first into the food, it was well-presented. The crab was excellent, but the state of the barramundi was questionable....by the time I got a piece it was cold to lukewarm and in need of tossing out. The prices of alcohol selections were far too costly. I would not be in a hurry to do another seafood buffet lunch cruise unless there was a big improvement in the negatives I have ;mentioned.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

06-Oct-2015
Service: + +
Product: + +

Service: The service was fantastic and the food was exceptional.

Product: the food was fantastic and the boat was lovely. All in all a perfect afternoon.

Overall 5/5

Review for Long Lunch Cruise

06-Oct-2015
Service: + +
Product: + +

Service: Well run from the first contact for ticketing to departing the boat. Staff were well trained and pleasant. The boat was well maintained and clean.

Product: The food was plentiful, beautifully presented and very fresh.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

05-Oct-2015
Service: + +
Product: + +

Service: Enjoyed the experience so much that my friend and I intend to go on the dinner cruise next time we are in Sydney! Had a table up a flight of stairs right next to the window which was fabulous. Very relaxing and entertaining. Well organised cruise.

Product: There was a huge range of food to make your selection, including plenty of seafood which was expected it being the Seafood Buffet Lunch Cruise. Thoughtful additions such as water bowls with lemon wedges for "seafoody" fingers and plenty of crab crackers were provided. All staff we encountered were very friendly and helpful.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

04-Oct-2015
Service: + +
Product: + +

Service: The service was very good and friendly.

Product: The variety of food was very good. The food itself was excellent

Overall 5/5

Review for Seafood Buffet Lunch Cruise

03-Oct-2015
Service: + +
Product: + +

Service: very enjoyable experience. Highly recommend long lunch cruise.

Product: Service & food was fantastic. We had a wonderful time & the atmosphere was very enjoyable. See you again ��

Overall 5/5

Review for Long Lunch Cruise

03-Oct-2015
Service: + +
Product: +

Service: very good service just the drink package was a rip off

Product: Would not do the drink package again - had a bottle of wine between two people and it did not eve include a coffee so a gross rip off!

Overall 4/5

Review for Long Lunch Cruise

01-Oct-2015
Service: +
Product: +

Service: good

Product: good

Overall 4/5

Review for Seafood Buffet Lunch Cruise

30-Sep-2015
Service: + +
Product: + +

Service: It was the day we had.Will be back

Product: It was the best day we all had a great time will do it again every thing food ; was the best,drinks as well what a great day.

Overall 5/5

Review for Long Lunch Cruise

30-Sep-2015
Service: + +
Product: + +

Service: It was very excellent and we enjoyed it.

Product: It was delicious and beautiful.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

30-Sep-2015
Service: +
Product:

Service: The cruise is scenic and nice

Product: Buffet closed way before the cruise ends. The hot food [noodle, rice and tomato dish] is badly cooked and not edible! There is no desert or hot beverages!

Overall 1/5

Review for Seafood Buffet Lunch Cruise

29-Sep-2015
Service: + +
Product: + +

Service: Would recommend this cruise to anyone. Top quality, great value for money, amazing food and awesome service.

Product: Exceptional foor and service. This is our second time on this cruise and we would do it again.

Overall 5/5

Review for Long Lunch Cruise

29-Sep-2015
Service: + +
Product: + +

Service: The cruise was great, good value for the money. One suggestion, a toilet upstairs would be good for those who have trouble with the stairs.

Product: The food was lovely, and there was no rush. The viws were great.

Overall 5/5

Review for Long Lunch Cruise

28-Sep-2015
Service: + +
Product: + +

Service: Everything was perfectly organized. It was our 1st wedding anniversary. My wife enjoyed every minute and both of us had a memorable celebration.

Product: Had everything perfectly. Brilliant.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

27-Sep-2015
Service: + +
Product: + +

Service: Excellent service, easy to book. The staff were very welcoming and pleasant. It made my dad's 80th birthday celebration very special.

Product: High quality delicious food, well presented.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

27-Sep-2015
Service: + +
Product: + +

Service: Excellent

Product: Excellent

Overall 5/5

Review for Long Lunch Cruise

26-Sep-2015
Service: +
Product: +

Service: The Sydney 2000 and it's crew were great.

Product: The selection is all right but the quantity was low as it was a packed cruise.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

23-Sep-2015
Service: +
Product: +

Service: The crew were very professional, well attired and groomed. Good coverage of the harbour area and commentary. Vessel was clean and well prepared.

Product: The buffet was good for the number of passengers catered for, but would have benefited from a wider variety of seafood as it was specifically a Seafood Buffet cruise eg lobster,scallops, variety of fish. The fish served (barramundi) was a little dry & unpalatable. We would definitely recommend the cruise to friends.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

22-Sep-2015
Service: + +
Product: + +

Service: Clean. Table attractively set. Comfortable chairs at table. Excellent service by staff. Enjoyed the calm cruise around the harbour. We would have appreciated a map with the names of all the bays, inlets, islands of the harbour. Just a small A4 size would be good. All very enjoyable.

Product: Oh the food! Wonderful. Served at a pace to suit us. Very good.

Overall 5/5

Review for Long Lunch Cruise

22-Sep-2015
Service: + +
Product: + +

Service: Great service food and views and so much information on the sites

Product: Yummy

Overall 5/5

Review for Seafood Buffet Lunch Cruise

22-Sep-2015
Service: +
Product: +

Service: The staff were very courteous and helpful.

Product: The oysters and mussels were pretty good. The salad selection is not that impressive though.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

21-Sep-2015
Service: + +
Product: + +

Service: Wonderful experience.

Product: Friendly, helpful staff

Great food

Excellent service

Beautiful views and informative commentary.

Overall 5/5

Review for Long Lunch Cruise

21-Sep-2015
Service: + +
Product: +

Service: Staff were very friendly and polite

Product: Staff were a little slow in replenishing food when it was low but the food was excellent

Overall 4/5

Review for Seafood Buffet Lunch Cruise

21-Sep-2015
Service: + +
Product: + +

It was a beautiful experience. My parents are visiting me in Australia and I wanted them to have that experience so they loved it!!!

Overall 5/5

Review for Long Lunch Cruise

21-Sep-2015
Service:
Product: +

The people on the ship are great, the people who answer the phone seen to be unable to be human nor do they have the compassion needed in customer service.

Also web site contradicts actual service provided.

Response from Captain Cook Cruises: Thank you for your review of your Buffet Lunch Cruise with us. We were disappointed to read your comments in regards to our staff as we have followed up with the staff concerned to ensure are customer service is at the required level. We are sorry if you misunderstood our website as we are not sure what you issue is but happy to receive actual feedback on the problem. We were delighted to read that you enjoyed the cruise overall including the service on board.

Once again thank you.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Overall 4/5

Review for Seafood Buffet Lunch Cruise

21-Sep-2015
Service: + +
Product: + +

Service: very friendly and helpful staff

Product: Beer was cold and the seafood was great... well done..

Bill & Donna

WODONGA .Vic

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Sep-2015
Service: +
Product: +

Service: OK

Product: Food OK, BUT COFFEE BAAAAD, coffee machine did not work, people kept trying then a lot of WET MESS, coffee served in jags become cold after a little while.

Guys - COFFEE finishes the lunch/dinner - has to be good !!!

Overall 4/5

Review for Seafood Buffet Lunch Cruise

20-Sep-2015
Service: +
Product: +

Service: Cruise could have been another half hour longer

Product: Probably slightly more selection of salads and non seafood

Overall 4/5

Review for Seafood Buffet Lunch Cruise

20-Sep-2015
Service: + +
Product: +

Service: A must for anyone on a special occasion

Product: This would be excellent if the food was better mine 1st dish was cold and smaller the others . This will not sop us joining you again next year

Overall 4/5

Review for Long Lunch Cruise

19-Sep-2015
Service: + +
Product: + +

Service: Excellent can not fault it.

Product: Perfect.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Sep-2015
Service: + +
Product: +

The captain cook cruise employee on the PA was excellent and very knowledgeable on Sydney's history, I would love to hear him again next time we have an opportunity to board for a lunch cruise.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Sep-2015
Service: +
Product: +

Service: Short if staff. Too rushed.

Product: The service was too rushed.

Overall 4/5

Review for Long Lunch Cruise

19-Sep-2015
Service: + +
Product: + +

Service: we both enjoyed the cruise the ship was modern clean friendly it was a good atmosphere well done we would recommend the experience we will do it again

Product: perfect the mixture of seafood and the sides were great

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Sep-2015
Service: + +
Product: + +

Service: The service was great, staff very accommodating and friendly.

Product: The food was fantastic.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

17-Sep-2015
Service: + +
Product: + +

Service: The place to buy tickets is easy to find. The ladies at Darling harbour were very helpful.

Product: We are tourists and enjoyed the cruise very much. The food was also very nice.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

17-Sep-2015
Service: +
Product: +

Service: Every thing went very smoothly but I could feel the swaying of the boat

Product: additional drinks ordered did not come but when I chased them, they came!

Overall 4/5

Review for Seafood Buffet Lunch Cruise

17-Sep-2015
Service: +
Product: +

Service: Would have liked commentary on board as we cruised around the harbour. Also an explanation, times of our cruise to be provided on our ticket.

Product: The lunch was quick and tasty.

Overall 4/5

Review for Long Lunch Cruise

16-Sep-2015
Service: + +
Product: +

Service: Well-run, well-hosted. Best views in the world!

Product: Excellent food. But expected better tea/coffee options.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
Service: + +
Product: + +

Service: Well run good service

Product: Comfortable, relaxing ambience, good food, enjoyable experience, pleasant staff

Overall 5/5

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
Service: +
Product: +

Nice staff and good service

Overall 4/5

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
Service: + +
Product: + +

I think a brief announcement at the start to give a bit of history and particular sights that we are seeing but not a constant commentary.

Overall 5/5

Review for Long Lunch Cruise

14-Sep-2015
Service:
Product:

Service: The drink waiter did not know the product we trying to order. Took the at least 10 minutes to come back and ask again. A further lengthy period of time passed before we received our wine - and - we had to pay for it before we received the wine? Would we have been refunded if the wine was not satisactory? Waiter was taking plates from our table before we had finished without asking.

Product: This was not a very good experience and would not recommed it to anyone. It was far too rushed and the main concentration of the crew was to clear everything away before the next cruise. It felt as though we were on a "process line". Was pleased that we didn't pay full price for the experience - we used a special officer deal. The non seafood dishes looked disgusting as did the cooked fish. As previously mentioned this was not a good experience.

Overall 1/5

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
Service: +
Product: +

Service: the cruise itself was very pleasant and the check-staff efficient. But the waitress, whilst she spoke English with an accent, didn't understand the names of the drinks we ordered and took too long to get them. She had also asked for money upfront to take our drinks order but couldn't tell us how much it came to, I had to go through and add it up myself. We would have preferred to just go up to the bar and get the drinks ourselves.

Product: Seafood was average quality.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
Service:
Product:

Service: Pushy waitstaff, no airconditioning, average food.

Product: Wouldn't recommend.

Overall 2/5

Review for Long Lunch Cruise

14-Sep-2015
Service: +
Product: +

Service: The service was great. It got a little warm in the cabin after lunch.

Product: I enjoyed my lunch of smoked salmon entree, the salmon main was a little over cooked for me but ok and my favourite dessert is lemon tarts so I thought the lemon curd was unusual to normal.

Overall 4/5

Review for Long Lunch Cruise

14-Sep-2015
Service: +
Product: + +

Service: The cruise was very enjoyable - on time and did what was advertised

The only negative was the announcer's voice - much too "sing song". We found it very annoying, so tuned out to the actual words and therefore I think we probably missed some interesting information.

Product: Good choice of food to suit a variety of palettes

Very fresh

Overall 5/5

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
Service:
Product:

Service: Cruise was running late. Staff not as friendly as they should have been. Commented was very poor, droning and relentless.

Product: Varitety and quality of food was just ok. The bar service was well below average. We tried to go to the bar to purchase our drink and were told it was table service. We waited until well after we had eaten our meal to finally be served our drinks...simply not good enough.

The waiters not as professional or as friendly as expected. It is very hard to imaging we will bring our guests back to another Captain Cook Cruise! I am happy to discuss this further.

*Personal details removed by Feefo*

Overall 2/5

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
Service:
Product:

Service: Overall staff and boat are great and we've been on before and had no issues. This one however was not so great. See next box for more feedback.

Product: Either crack the crabs before putting on the buffet or supply something for guest to use. Such a waste of good food that no-one could get too. Most of our crab ended up in the bin. Finger bowls on all tables is a must with any seafood Buffet.

Staff need to learn how to read wine labels. Got served wrong wine then took almost 20 minutes to get the right one as they had none in the fridge. Funny that we got served a wine that wasn't even on the wine list in the first place.

Wine glasses put on table were dirty. Had lipstick marks still on them.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
Service: + +
Product: + +

Service: A wonderful experience

Product: Everything was delicious

Overall 5/5

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
Service: +
Product: +

Service: beautiful day

Product: beautiful day

Overall 4/5

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
Service: +
Product:

Service: The harbour cruise is nice, the staff are lovely.

The buffet itself was a let down. The value proposition was not there

Product: It could have been better for what you pay for.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

12-Sep-2015
Service: +
Product: +

Service: It was quite good staff were not that friendly considering I did a group booking for 19 people they seemed to busy to give good service

Product: It was fun my meal was served cold especially the entrees so were the other 18 that were served I would say short staffed fior the amount of people on the cruise as we waited along time wuth getting served. Overall cruise Wass great thing to do

Overall 4/5

Review for Long Lunch Cruise

12-Sep-2015
Service: +
Product: +

Service: Good value for money

Product: A lovely day and beautiful lunch. The air conditioning was a little warm.

Overall 4/5

Review for Long Lunch Cruise

11-Sep-2015
Service: + +
Product: + +

Service: Outstanding service

Product: Outstanding service, fabulous food and a wonderful afternoon. Joanna was amazing

Overall 5/5

Review for Long Lunch Cruise

10-Sep-2015
Service: +
Product: +

Service: There was a group of 3 women on the boat not far from where we were having lunch who were served no less than 5 full bottles of champagne. They were very inebriated and loud by the time they had gotten through it all.

This surely must have been in breach of RSA (Responsible Service of Alcohol) guidelines? I certainly thought it irresponsible that the staff on board were prepared to keep serving them.

Product: Perhaps run the long lunch much further - a 4 hour cruise where we just go around the harbour twice and have the same commentary both times is a bit odd. Why not have long lunch cruises that go all the way around to Manly and back again just the once?

Overall 4/5

Review for Long Lunch Cruise

08-Sep-2015
Service: +
Product:

Service: Boat service friendly

Product: Seafood buffet not worth $79 dollars poor salads .

Overall 2/5

Review for Seafood Buffet Lunch Cruise

07-Sep-2015
Service: + +
Product: + +

Service: Great day thankyou

Product: Very good good better than I expected

Overall 5/5

Review for Seafood Buffet Lunch Cruise

06-Sep-2015
Service:
Product:

Service: Did not like the boat> nothing like the Sydney 2000. if I had known it was not the Sydney 2000 I would not have gone, I have been on the Sydney 6 times & loved it. all in all I didn't like to one bit

Product: Was not the Sydney 2000

Overall 2/5

Review for Long Lunch Cruise

05-Sep-2015
Service: + +
Product: +

Service: I found them helpful when I first emailed my booking, they answered every question promptly.

Product: It was quite limited on the selection of food....would have been nice to see more variety. But it was presented nicely and was tasty.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

05-Sep-2015
Service: + +
Product: + +

Service: It was amazing!. My husband and I really enjoyed this cruise. Now we have excellent pictures of Sydney.

Product: The food and the service were outstanding. I recommend it 100%. Thank you for an amazing experience.

Overall 5/5

Review for Long Lunch Cruise

03-Sep-2015
Service: +
Product: +

It was a very hospitable and pleasant experience

Overall 4/5

Review for Long Lunch Cruise

01-Sep-2015
Service: +
Product: +

Service: Clean and tidy.

A mess up with the late arrival of vessel.

Product: Poor dish choices. Boring.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

30-Aug-2015
Service: + +
Product: + +

Service: Excellent!

Product: Cruise was excellent! Food lovely! Great commentary along the way!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

30-Aug-2015
Service: +
Product:

Service: Was fair for the price!

Product: Not enough meat? Rice was over cooked! Curry was cold!

Overall 2/5

Review for Seafood Buffet Lunch Cruise

30-Aug-2015
Service: + +
Product: + +

Service: Seating and food was excellent.

Product: Seafood was fresh and plentiful.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Aug-2015
Service: + +
Product: + +

Service: Cruising in the harbour is a wonderful experience. The loudspeaker commentary was great..( tourist guide).

Product: Food was fresh and delightful..

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Aug-2015
Service: +
Product: +

Service: Drink service was little bit slow. I thought the waiter forgot our order and I had to ask him again.

Product: Seafood was good! I felt hot lunch was bit poor. I wished to have some chicken instead of ham. Other part were also very good. Good guide!

Overall 4/5

Review for Seafood Buffet Lunch Cruise

28-Aug-2015
Service: +
Product: +

Service: Unable to attract attention of drink waiter as no one came to our table.

Product: Better than the previous week - hot food hot, sea food fresh & tasty. Friends who accompanied me enjoyed the food

Overall 4/5

Review for Seafood Buffet Lunch Cruise

28-Aug-2015
Service: + +
Product: + +

Service: Service was excellent

Product: Meal was fantastic

Overall 5/5

Review for Long Lunch Cruise

27-Aug-2015
Service: + +
Product: + +

Service: Service was great, commentary good. Have been on quite a few Captain Cook Cruises & all were excellent.

Product: Beautiful food, beautiful day------perfect.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

27-Aug-2015
Service: + +
Product: + +

Service: food, service and venue all excellent, had a wonderful experience

Product: so friendly and food was plentiful and tasty

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Aug-2015
Service: + +
Product: + +

Service: Excellent helpful, friendly and entertaining staff. Brilliant experience all round.

Captain Cook excelled himself prior to boarding.

Product: Very good quality and quantity.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Aug-2015
Service: + +
Product: + +

Service: Excellent

Product: Excellent

Overall 5/5

Review for Seafood Buffet Lunch Cruise

25-Aug-2015
Service: + +
Product: +

Service: Friendly and helpful staff

Product: Calamari was too raw , not edible

Overall 4/5

Review for Seafood Buffet Lunch Cruise

25-Aug-2015
Service: + +
Product: +

Service: We enjoyed everything about our lunch cruise

Product: Fish could have been better need another choice of fish but overall excellent

Overall 4/5

Review for Seafood Buffet Lunch Cruise

25-Aug-2015
Service: + +
Product: + +

Service: Crew were extremely polite and most helpful

Product: A superb meal with great company and a perfect day on the harbour

Overall 5/5

Review for Seafood Buffet Lunch Cruise

24-Aug-2015
Service: + +
Product: + +

Service: Fantastic Day

Product: Food was excellent - Staff were fantastic - Highly recommend

Overall 5/5

Review for Seafood Buffet Lunch Cruise

23-Aug-2015
Service: +
Product:

Service: Cruise was great, table was also very good.

Staff attentive.

Product: Very limited selection of food, did not feel that the prawns were fresh. Not much choice for parents who aren't fond of seafood.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

23-Aug-2015
Service: + +
Product: +

Service: We enjoyed the commentary and the staff were very friendly

Product: Food was good maybe my salmon could have been hotter

Overall 4/5

Review for Long Lunch Cruise

23-Aug-2015
Service: + +
Product: + +

Service: The service really good would like go back again sometime soon.

Product: We really enjoyed the food.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

22-Aug-2015
Service: + +
Product: + +

Service: The best value for money I have had in a long time. A great 30 birthday present for our daughter

Product: Could not have asked for a better well presented feed

Overall 5/5

Review for Seafood Buffet Lunch Cruise

22-Aug-2015
Service: +
Product: + +

The only complaint I have is that we were tied up at King Street Wharf for a long time.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Aug-2015
Service:
Product: +

Service: Service was disappointing considering nobody came to pick up our dishes for the first one and a half hour, so our table was stacked with dishes, far different from the fine dining I had imagined on the cruise. We had to get water from the booth ourselves. There were a few waiters around, but for some reason, they often walked past us, ignoring the dishes, and tended only to those wine drinkers. Very disappointed in the service.

Also did not enjoy person talking the whole time while we were eating as it was clear no one was listening. Background music with jazz and classical would have been much better.

Product: Good food, a little less than what I had hoped for, but still overall, good value for the food. But due to the poor service, I am not sure if I would be back.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

20-Aug-2015
Service: +
Product: +

Service: Not as good as prior cruises. I have enjoyed many and various lunch cruises something has changed, atmosphere different

Product: Food not as good as many prior seafood buffet cruises. The female commentator was so immature and not professional in her dilalogue - my friends who I took on their first Captain Cook cruise asked if she "was real".

Overall 4/5

Review for Seafood Buffet Lunch Cruise

20-Aug-2015
Service: +
Product: + +

Service: Great customer service

Product: Very courteous staff on board, excellent food. The live commentary was sometimes a little distracting, but overall wonderful experience. Recommended!

Overall 5/5

Review for Long Lunch Cruise

20-Aug-2015
Service: + +
Product: + +

Service: All staff were friendly and made time to come and talk to us which made our cruise one to remember. We thoroughly enjoyed ourselves and will definitely come back. Thank you

Product: Lunch was wonderful...all the food tasted great and there was plenty of variety

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Aug-2015
Service: + +
Product: +

Service: Service are good, people's are so friendly . We are happy!

Product: Food was excellent ! Enjoyed������

Overall 4/5

Review for Seafood Buffet Lunch Cruise

18-Aug-2015
Service: + +
Product: + +

Service: highly recommend it for locals and travellers just wish it was longer

Product: now this was nice food really enjoyed it first class and fresh

Overall 5/5

Review for Seafood Buffet Lunch Cruise

18-Aug-2015
Service: + +
Product:

Service: Food was good and service was good

Product: The long lunch cruise was supposedly 3 hours. this did not happen. We were supposed to disembark at Darling Harbour at 3.30 p.m. At 1.45 p.m. we were told that they would be disembarking at Circular Quay at 3.45 pm. and not Darling Harbour. As we had a flight to catch, we changed our pick up to 3.45 p.m. at Circular Quay. We docked at Circular Quay around 2 p.m. I questioned if we were coming back at 3.45 pm. and told no the next stop at Circular Quay was 4.30 pm. This was too late for our flight. So we were advised to get off at Circular Quay. This was a 2 HOUR LUNCHCRUISE AND NOT A 3 HOUR AS WE PAID FOR. Absolutely disgraceful management of a 3 hour cruise and we weren't the only ones. Would never book a 3 hour cruise again as it appears that it will only be a 2 hour cruise. Was totally disappointed in the management of the cruise although the food and the 2 HOUR CRUISE was enjoyable. The issue was we paid for a 3 HOUR CRUISE!

Overall 1/5

Review for Long Lunch Cruise

18-Aug-2015
Service: +
Product:

Service: Staff lovely but didn't notice people queing up leaning all over tables where people were dining - lost its touch since our last naval review cruise no better than cheaper cruise operators

Product: We emarked at Circ Quay the buffet looked used and we queued up for leftocers. One curry was not replenished the other stone cold. Been on previous cruises standard much higher. Staff were lovely but not one asked if we wanted to order a drink from the bar. The seafood itself was tasty but salads were also bot replenished. Paid for a used buffet basically.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

18-Aug-2015
Service: + +
Product: +

Service: Service was great, staff were friendly.

Product: The only downfall we had was that, the Oysters were VERY small to what we expected. We even heard some people opposite us talking about the oysters too. besides that, everything was nice.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

17-Aug-2015
Service: + +
Product: +

Service: All the staff were very friendly and provided good services. it was great.

Product: Foods are not excellent, but good enough.

it's a good value for 2 hour cruise, buffet seafood lunch and friendly staff services.

I will definately recommend to my friend.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

17-Aug-2015
Service: +
Product: + +

Service: I bought this as a birthday gift for my sister and partner. They enjoyed the cruise thoroughly. But I made a special request for her birthday to be announced over the live commentary, I was told they would follow through with it, but it wasnt. Never the less they had a great time

Product: The food was beautiful

Overall 5/5

Review for Seafood Buffet Lunch Cruise

17-Aug-2015
Service: +
Product: +

There is not enough plate, people need to wait for the plate - both Initial stage and refill time

Overall 4/5

Review for Seafood Buffet Lunch Cruise

16-Aug-2015
Service: +
Product: +

Loved the cruise!

The photos taken were of poor quality. Poor customer service from the female photographer. Wasn't friendly.

It's difficult to smile for a picture when the photographer is Quite cole and unwelcoming. Needs to improve her interpersonal skills.

Overall 4/5

Review for Long Lunch Cruise

16-Aug-2015
Service: + +
Product: + +

Service: Good way to see Sydney especially for tourists

Product: Great food

Overall 5/5

Review for Long Lunch Cruise

15-Aug-2015
Service: + +
Product: + +

Service: Service was terrific...nice staff. Everything ran smoothly.

Product: I bought the tickets over the phone around 10am and we were onboard by 11.50am....great organisation by Captain Cook to accommodate us so quickly. The service was great, food was delicious and so beautifully presented. The chefs were totally on the ball with refilling the buffet. We had a terrific time, big thanks to all the staff.

One point of feedback, the commentary was great and so interesting but we missed a third of it because of other noises. Could you arrange a printed handout to be given to guests as they board? The lovely lady commentating filled us in on what we had missed but it would have been good to have had a printed copy as we passed the buildings.

Great work....

Thank you, we will definately come back!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

12-Aug-2015
Service: +
Product: +

Everything was good except being taken photoes by a photographer.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

11-Aug-2015
Service: + +
Product: + +

Service: Great professional service

Product: Can't wait to return and bring more friends. We have been raving about it and everyone wants to try it out.

Overall 5/5

Review for Long Lunch Cruise

10-Aug-2015
Service: +
Product: +

Service: The cruise was good, I particularly liked the information we received over loudspeaker about what we were seeing outside.

Product: The seafood was fresh and plentiful.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

09-Aug-2015
Service: + +
Product: + +

Service: The customer service on the phone made me feel that nothing was going to be a problem even with 4 young kids. The staff on the Vessel were lovely and the day was perfect....our Adelaide guests LOVED it

Product: The food was amazing The staff were great. We felt welcome and comfortable with our large group and the 4 kids. There was room to sit, relax and enjoy the view and the top deck was fantastic too. I felt comfortable to let my 3yo outside too and She Loved the view and food. Even my 1yo tasted crab for the first time....THANKYOU

Overall 5/5

Review for Seafood Buffet Lunch Cruise

09-Aug-2015
Service: +
Product: +

Service: Food was great however mv Sydney 2000 was not in service so we were on John Cadman 2 as a result our lunch had commentary from the coffee cruise. Which was disappointing

Product: We should have been notified that mv Sydney 2000 was not in service as the long lunch was not as special as normal. Was disappointing

Overall 4/5

Review for Long Lunch Cruise

08-Aug-2015
Service: +
Product: +

Service: Staff were friendly.

Product: I feel the cost of the soft drinks is too expensive - $18- for a jug of lemon squash is outrageous. There.could have been additional desserts. By the time we went to get some, there were only chocolate cakes.

Plates could have been cleared from the table a bit quicker than what they were.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

07-Aug-2015
Service: + +
Product: +

Service: Lovely Lunch, great harbour, great food & good service

Product: Good variety of fresh seafood!!

Overall 4/5

Review for Seafood Buffet Lunch Cruise

05-Aug-2015
Service: +
Product: +

Service: very difficult to get served since only one buffet table and too many people.

Product: variety reasonable - dessert was a little meagre

Overall 4/5

Review for Seafood Buffet Lunch Cruise

03-Aug-2015
Service: + +
Product: + +

Food served a little to early on the cruise, people rushing for food before other passengers could be seated causing confusion.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

03-Aug-2015
Service: + +
Product: + +

Service: Excellent! We thoroughly enjoyed the cruise. Good value for money.

Product: We will go again specially when we have get together with friends. Very relaxing.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

02-Aug-2015
Service: + +
Product: + +

Service: very happy we took this cruise

Product: very good food and plenty of it

Overall 5/5

Review for Seafood Buffet Lunch Cruise

01-Aug-2015
Service: + +
Product: + +

Service: Had a great lunch cruise, the only comment I have is that as it was our first time, we were unsur as to the boarding procedure, perhaps a board sign explaining that we would be notified when ready to board would help, noticed people looking at their watch and not knowing what was happening but would definitely go again, loved it.

Product: Really enjoyed the seafood buffet, plenty for everyone, the staff were great.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

01-Aug-2015
Service: +
Product: +

Service: Difficult to find timetable in your webpage and the finishing time was not clearly stated when I booked. I was under the impression when I booked it would be finished at 4pm yet it was significantly earlier. Another passenger dining near us also stated the same thing.

Product: Food was lovely. I purchased the drinks package and I found it to be expensive as I had to wait sometimes a while to order a drink. Therefore really only could drink 2 beers in the time for $35.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

28-Jul-2015
Service: + +
Product: +

We had a beautiful day in beautiful surroundings

Overall 4/5

Review for Seafood Buffet Lunch Cruise

26-Jul-2015
Service: +
Product: +

Service: very good

Product: not enough seafood

Overall 4/5

Review for Seafood Buffet Lunch Cruise

21-Jul-2015
Service: + +
Product: +

Service: Great attentive staff

Product: good food. The cruise could have gone closer to the heads but still a good day

Overall 4/5

Review for Long Lunch Cruise

20-Jul-2015
Service: + +
Product: + +

Service: This is my second cruise, the first a Vivid one. Could not fault support from CC either on line or on site, either time

Product: My husband, who is suffering terminal bowel cancer and I booked this to celebrate our 30th wedding anniversary. Everything went beautifully to plan. Will do another one sometime in spring or summer! Food plentiful, service good but unobtrusive. Even the American teenage tourists were well behaved.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jul-2015
Service: + +
Product: + +

Service: Most enjoyable trip on the harbour, crew and commentary was brilliant.

Product: Our lunch was lovely.

Overall 5/5

Review for Sailors Lunch Cruise

17-Jul-2015
Service: + +
Product: + +

Service: Would recommend.

Product: Good food, good service, lovely day.

Overall 5/5

Review for Long Lunch Cruise

16-Jul-2015
Service: +
Product: +

Service: enjoyed the trip

Product: value for money

Overall 4/5

Review for Seafood Buffet Lunch Cruise

13-Jul-2015
Service: + +
Product: + +

Service: From the initial phone call to book to getting off after the cruise the whole experience was nothing but pleasurable.

Product: Great food. Great service. Staff with heads on their shoulders willing to facilitate requests and make the cruising experience a fantastic one. Very very impressed. Well done. And thank you for making my mother's 70th birthday celebration a memorable one and in her own words - "overwhelming". So lucky to have you guys on our beautiful harbour.

Thank you.

Overall 5/5

Review for Long Lunch Cruise

13-Jul-2015
Service: + +
Product: + +

Service: This is our third buffet cruise and as usual your staff are fantastic!! They are always extremely helpful and always smiling.

Product: I only eat the seafood and it was fresh and full of flavour. My family had a taste of everything and said it was delicious.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

12-Jul-2015
Service: + +
Product: + +

Service: The luncheon cruise was great. Superb vessel, very clean and immaculate. Friendly staff. What else could you do, but enjoy. The cruise time disappeared too fast. Would definitely do it again when in Sydney.

Product: We found the food very enjoyable and fresh.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

11-Jul-2015
Service: +
Product: + +

Service: It was a fantastic trip, but I was not happy about paying an extra $30 to ensure a window seat when everyone on the deck that we were on had one. Other than that, I would recommend the trip to my family and friends. I would have liked it to.just a touch longer as well, maybe I'll book the long lunch next time

Product: Fantastic.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

09-Jul-2015
Service: +
Product: +

Service: Hi, Lunch was for my 88 year old mother-in-law. We didn't realise that the only toilets were on bottom deck. It was hard work for someone who uses a walker to get up and down the stairs. We chose the upper deck because we thought it would be quieter and easier with table service rather than smorgasbord.

Product: The staff were very nice and we enjoyed our food.

Overall 4/5

Review for Long Lunch Cruise

09-Jul-2015
Service: + +
Product: + +

Service: Excellent , polite service

Product: Good selection of food

Overall 5/5

Review for Seafood Buffet Lunch Cruise

08-Jul-2015
Service: +
Product: + +

Service: Fine

Product: Excellent lunch and service

Overall 5/5

Review for Long Lunch Cruise

07-Jul-2015
Service: + +
Product: + +

Service: Everyone was lovely...

The only constructive criticism would be that all the different ques for boarding were confusing and not explained properly...

But everything else was great!

Product: Lovely cruise, food, service and staff! Thank you!

Overall 5/5

Review for Long Lunch Cruise

07-Jul-2015
Service: + +
Product: +

Service: It was easy to book and the staff were very friendly.

Product: My mother and I really enjoyed our meal and the cruise, but we would have liked a bit of a bigger gap between the serving of each course.

Overall 4/5

Review for Long Lunch Cruise

07-Jul-2015
Service: +
Product: +

Service: A pleasantway to show visitors the harbour.

Product: Very good experience if the waether is good. Food and service was good quality.

Overall 4/5

Review for Long Lunch Cruise

07-Jul-2015
Service:
Product:

Service: Rather Boring

Product: Food was cold ..

Response from Captain Cook Cruises: Thank you for your review of your Long Lunch Cruise. We were disappointed to read that you did not find the cruise entertaining. We recommend that customers who would like some more information partake in our choose our seafood buffet lunch cruise which includes commentary. We were also disappointed to read that the food did not meet your expectations and apologise for any inconvenience caused. We strongly recommend that customers let our staff if they have any problems on board so that we can rectify the issues immediately.

Once again thank you for your feedback, it is appreciated.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Overall 2/5

Review for Long Lunch Cruise

06-Jul-2015
Service: + +
Product: + +

Service: Service was out standing

Product: The lunch cruise I've been on will be back

Overall 5/5

Review for Long Lunch Cruise

06-Jul-2015
Service: +
Product: +

Service: good service

Product: a bit insipid

Overall 4/5

Review for Sailors Lunch Cruise

06-Jul-2015
Service: + +
Product: + +

Service: did not book for a window table due to the exra cost but were seated ata window table thank you for the free upgrade.

Product: fantastic winters day great ship, service and food. will recommend and do it again

Overall 5/5

Review for Long Lunch Cruise

05-Jul-2015
Service: + +
Product: + +

Service: Really enjoyed our experience the staff where excellent and very accommodating thankyou

Product: Fantastic food the quality of the food was awesome can't wait till we join you again for our special treat , it was our pleasure to enjoy such relaxing afternoon

Overall 5/5

Review for Long Lunch Cruise

05-Jul-2015
Service: + +
Product: + +

We had the best time. It was one of my daughters 50th and that's what she wanted , the weather was great perfect day on the harbour

Overall 5/5

Review for Seafood Buffet Lunch Cruise

04-Jul-2015
Service: + +
Product: + +

Service: Great service and friendly staff

Product: Food was fantastic

Overall 5/5

Review for Long Lunch Cruise

04-Jul-2015
Service: + +
Product: + +

Lovely day on the Harbour, thank you!

Overall 5/5

Review for Long Lunch Cruise

04-Jul-2015
Service: +
Product: +

Service: they were good

Product: they were good

Overall 4/5

Review for Long Lunch Cruise

04-Jul-2015
Service: + +
Product: + +

Service: Perfect service and wonderful staff, very friendly and on top of things

Product: Food was amazing with not one complaint

Overall 5/5

Review for Long Lunch Cruise

04-Jul-2015
Service: + +
Product: +

Service: Excellent, quick transaction

Product: Food could be better, although variety was good

Overall 4/5

Review for Seafood Buffet Lunch Cruise

03-Jul-2015
Service: +
Product: +

Service: The staff members helped us bring our pram on board (which we notified them of beforehand) and checked that we were settled at our table. The food was set out and replaced so that there was enough for all to have a generous sized meal. We were offered drinks and a photo opportunity but the staff were not overbearing. The commentary was interesting, but we also appreciated the quiet periods so that we could simply enjoy a chat and watch the view. Perhaps these quiet periods could be longer.

Product: We enjoyed the meal. Good variety. The self-serve tea and coffee was unlabelled, so you had to know from the style of pot. The coffee pot was a little hard to pour from (no spout).

Overall 4/5

Review for Seafood Buffet Lunch Cruise

30-Jun-2015
Service: +
Product: + +

Right from the time of booking, getting onto the cruise and during the cruise the staff were wonderful, the ship was very clean and very comfy, the only negative I have is the commentary didn't match up to where we actually were, I know Sydney Habour a little bit but my partner didn't and this was very frustrating, the commentary itself was good but really needs to match up.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Jun-2015
Service: + +
Product: + +

Service: from the beginning to the end excellent. The staff on the boat was wonderful and we all had a great day

Product: food was exactly what you would expect on a cruise like this.In saying that i mean it was good

Overall 5/5

Review for Long Lunch Cruise

29-Jun-2015
Service: + +
Product: + +

had a really great day.the staff was fantastic,

Overall 5/5

Review for Long Lunch Cruise

29-Jun-2015
Service: + +
Product: + +

Service: We have been on many Captain Cook harbour cruises. The service is always excellent.

Product: We were bowled over by the quality and quantity of the seafood buffet.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

27-Jun-2015
Service: + +
Product: + +

Service: Always polite at booking, boarding, showing to table, serving. Friendly and conversational when cruise has few people on board.

Product: I think the food for this cruise was close to top restaurant quality in both taste and presentation. Good value considering price of ticket and fair provided. Food bar was a bit over-priced considering one may not be a big drinker.

On this cruise Shirley my waitress was pleasant, speedy in service, polite and made the cruise just that much better given the company I had at my table. Boat didn't sink and I always find that a distinct advantage for enjoying a good meal on the Harbour. Will be sailing again with this cruise later this year I hope.

Overall 5/5

Review for Long Lunch Cruise

25-Jun-2015
Service: + +
Product: + +

Service: Excellent commentary and great service.

Product: Great food

Overall 5/5

Review for Seafood Buffet Lunch Cruise

25-Jun-2015
Service: + +
Product: + +

Service: Was looked after from boarding. Had two friends from US with us and they loved every minute. Ni would recommend this lunch cruise to everyone

Product: An excellent range of seafood as well as vegetarian and meat dishes. Lived up to what I hoped it would be. Maybe dessert offerings could be a little better but happy with all of the food

Overall 5/5

Review for Seafood Buffet Lunch Cruise

25-Jun-2015
Service: + +
Product: + +

Service: We have enjoyed a previous breakfast coffee cruise and as relatives were visiting from Adelaide decided to book the Seafood Buffet cruise as our first experience went so well.

Product: We 4 thoroughly enjoyed our Seafood Buffet Lunch Cruise, the weather wasnt the best and so our window seating was superb as was the food. We couldnt fault the service with such friendly and helpful staff. We will defininitely be booking future cruises and recommending them to other family and friends.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

24-Jun-2015
Service: + +
Product: + +

Service: GREAT

Product: GREAT

Overall 5/5

Review for Seafood Buffet Lunch Cruise

23-Jun-2015
Service: + +
Product: +

Service: It rained, but I can't blame your firm. The staff were most friendly and helpful.

Despite the weather everything was excellent.

Product: I did not go much on the salmon prelude but enjoyed the main and the dessert.

Overall 4/5

Review for Long Lunch Cruise

21-Jun-2015
Service: + +
Product: + +

Service: This was a first for our group of 4, staff very friendly & welcoming..cruise very relaxing and views worth seeing....we liked that we had an option of a long cruise or 2 earlier hop off options....As well as an outside deck to peruse.

Product: Our waitress was very friendly and informative, the meals we ordered 3 different meals all cooked to perfection....definitely will be recommending this cruise to our family and friends....

Overall 5/5

Review for Sailors Lunch Cruise

21-Jun-2015
Service: + +
Product: + +

Service: Great food and service. Would recommend to anyone visiting sydney

Product: Food was delicious. Was very filling

Overall 5/5

Review for Long Lunch Cruise

21-Jun-2015
Service: + +
Product: +

Service: cruise was excellent,

Product: Staff were quite good, though could have been a bity more attentive and friendly.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jun-2015
Service: + +
Product: + +

Service: FOR SOMETHING TO BRING US BACK FOR 3 WED ANNIVERSARIES MUST BE GOOD THEN TO BRING OUR FREINDS AS WELL THIS TIME. XXX GREAT TEAM AND DEAL. THANKS SEE YOU ALL AGAIN

Product: BEST EVER ,THATS WHAT BRINGS US BACK 3TIMES AND A GREAT PLACE TO HAVE A WED ANNIVERSARY WITH OUR FREINDS. THANKS HEAPS

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jun-2015
Service: + +
Product: +

Service: Good service and cruise.Friendly waiters...pretty much everything you would expect.

Product: Good buffet.oysters can be fishy though...other than that,pretty good.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jun-2015
Service: + +
Product: + +

Service: n/a

Product: n/a

Overall 5/5

Review for Sailors Lunch Cruise

17-Jun-2015
Service: +
Product:

Service: There waves nobody to guide you to where you were to go

Product: Food was average and small selection

Response from Captain Cook Cruises: Thank you for your review of your Seafood Buffet Lunch Cruise with us. We were disappointed to read that you felt that you were unguided on the boat of the process as we always have our cruise directors and hospitality staff meet and greet everyone who boards and is given directions which deck to go to. We were also disappointed to read that the amount of food did not meet your expectation as we often get complimented on the amount of variety available. We trust that the overall cruise is enjoyable and were able to celebrate the 90th birthday aboard.

Once again thank you for your feedback, it is appreciated.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Overall 2/5

Review for Seafood Buffet Lunch Cruise

17-Jun-2015
Service: +
Product:

Service: I paid extra for window setting only to find the room empty

Product: Shortage of wine on stock, food selection and quality poor, setting was fine,

Overall 2/5

Review for Seafood Buffet Lunch Cruise

16-Jun-2015
Service: +
Product: +

Service: Cruise was awesome food was good had window seat great views have to specify bundy rum got given Bacardi.would highly recommend the cruise

Product: Apart from the crab been frozen oysters were awesome and for farmed prawns they were nice.plenty of food

Overall 4/5

Review for Seafood Buffet Lunch Cruise

16-Jun-2015
Service: +
Product: +

Service: Online booking was a little cumbersome but I spoke to someone who gave me all of the information. Staff were friendly and helpful.

Product: Glasses and jug were dirty. Soft drink prices were a joke at $18 for a jug. Food was nice and enough for everyone on board.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

14-Jun-2015
Service: + +
Product: + +

Service: 100% happy, it was the highlight of our weekend in Sydney for my husbands 70th birthday We enjoyed every minute of the cruise, the staff were great, very, very friendly & helpful. the ship was very comfortable & clean. cruise was at the perfect speed highlighting and explaining all the special places of our beautiful harbour.

Product: again 100% happy, more than enough, beautifully presented and great verity.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

14-Jun-2015
Service: + +
Product: + +

Service: The staff were very friendly and helpful, however their time was taken up by constantly trying to get people from the lower desks to leave the area as they were gatecrashering the top deck.It is not fair that people think that they can pay the cheap prices and still come up onto the top deck to enjoy the luxury.I have been many times on both the lunchtime and dinner cruises and I have seen many people sneak up to the top deck with no consequence.

Product: The food was excellent as always, however time to change the menu.

Overall 5/5

Review for Long Lunch Cruise

14-Jun-2015
Service: +
Product: +

Service: overall, we had a great experience, clean , average service due to slow serving of food, toilet rooms need to be cleaned all the time and add more paper towels. thanks.

Product: wish we could have more choices of menu in the lunch or dinner cruise. dessert choices are limited. thanks.

Overall 4/5

Review for Sailors Lunch Cruise

14-Jun-2015
Service: + +
Product: + +

Service: Rating because of the excellent service we had from staff and the Chef.

Product: Food was excellent and the extra cruising time made our day.

Overall 5/5

Review for Long Lunch Cruise

13-Jun-2015
Service: + +
Product:

Service: it was a great amount of time to view the beautiful scenery to my relatives.

Product: the food was terrible. We had the seafood lunch and there were bits of shells in the oyster, it wasn't taste, the crabs were not fresh. the only food i enjoyed were the bread and wine. Good ingredients were wasted. Also wasted $600 worth of food.

Overall 1/5

Review for Seafood Buffet Lunch Cruise

11-Jun-2015
Service: +
Product: +

I had an issue on arrival in Sydney with our train from the country running well over an hour late which meant 90 people had to get from Sydney Central to Circular Quay in 15 minutes. I rang through to reservations and found the operator unhelpful however I have since discovered the operator did contact the ship. I do understand that operational requirements are strict in the port but with such a large group I felt that some sort arrangement could have been made with the Harbour Master to allow the ship to come to the wharf a little later or stay at the wharf an extra 10 minutes. It was very stressful for all passengers with many of these being over 80 years old. A little better communication would have been better. I am not saying that special arrangements be made for every late passenger but for such a large group some consideration should be given.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

09-Jun-2015
Service: + +
Product: + +

Service: The cruise was great, much more than we expected.

Product: The meal was lovely and the services was fantastic the waitress was really nice and friendly.

Overall 5/5

Review for Long Lunch Cruise

09-Jun-2015
Service: + +
Product: + +

Service: Great food service and lovely harbour views what else would you need!

Product: Same as above !

Overall 5/5

Review for Long Lunch Cruise

07-Jun-2015
Service:
Product:

Service: we have had the long lunch before and enjoyed it. This time the food was served too quickly and the constant flow of tourists, who ate down stairs and were allowed to walk around and take photos on their way to the top deck, was an intrusion. We paid top dollar and may as well have been down stairs with the tourists. We come to Sydney once every 2 years and love the trip around the harbour. Next time we'll use another company or not go.

Product: the service was good but the food came too quickly, one course straight after the other. Which is not what a long lunch is all about in my mind. The staff were good but had no control over the tourists.

Overall 2/5

Review for Long Lunch Cruise

07-Jun-2015
Service: + +
Product: + +

Service: Personnel very polite and willing to do their job.

Product: Food quality and presentation of dishes excellent.

Overall 5/5

Review for Long Lunch Cruise

06-Jun-2015
Service: +
Product: +

Service: The only problem we had was when I entered an online request under dietary requirement for a GF meal. There was no response to indicate if this had been received nor did the staff member I spoke to when I rang up to check about it have any information how this was to happen.

Product: The only problem we had was when I entered an online request under dietary requirement for a GF meal. There was no response to indicate if this had been received nor did the staff member I spoke to when I rang up to check about it have any information how this was to happen.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

06-Jun-2015
Service: + +
Product: + +

Service: Our Group are all aged member, they are afraid to go with ferry. But Your Captain Cook Cruise is big and very comfortable. They enjoyed sea food and forgot about waves.....Thanks.

Product: We love your seafood buffet.They are fresh and very nice especially fish ( baramundi?)

Overall 5/5

Review for Seafood Buffet Lunch Cruise

06-Jun-2015
Service: + +
Product: + +

Service: Cheerful crew, good sights, comfortable surroundings

Product: Excellent service, tasty meal. Keep the windows clean!

Overall 5/5

Review for Long Lunch Cruise

05-Jun-2015
Service: +
Product: +

Service: Overall the service was good.

My only comment is that I was a bit disappointing that the day we had booked our long lunch, we were unable to make it due to the bad traffic.

When we were on our way and realised that we were not gonna make it, we called the reservation people to let them know and to find out what options we had (e.i. re-schedule, refunds. etc..).

We were told that they would make a note to see if the boat would wait for us 5 mins. When we got there (at 12.35p), the boat was leaving.

Then, when we approached the lady behind the counter to re-schedule our booking, she told us that we only had two options, (1) pay the late cancellation fee and re-schedule, or (2) cancel the whole thing and get no refunds; which I thought was a bit unfair as we called beforehand.

I'm sure you must have that information on the website or the automated emails you send, but I would have appreciated if I was informed about this the first time I called, not when it was too late.

Product: I can't complain. The food was excellent and your staff were really nice to us.

Overall 4/5

Review for Long Lunch Cruise

05-Jun-2015
Service: + +
Product: + +

Service: I purchased tickets for my Father and friend for his 90th birthday. They have a lovely time. The staff were friendly and helpful.

Product: Loved the buffet and the selection available.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

04-Jun-2015
Service: + +
Product: +

Service: The staff was exceptional

Product: The food was lovely but taken away too quickly, if you didn't go up as soon as you boarded then you would have missed out.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

04-Jun-2015
Service: + +
Product: + +

Service: The staff were so nice to our family. The private room was decorated exceptionally. Nothing to complain about.

Product: Loved the food and everything with that beautiful lunch.

Overall 5/5

Review for Long Lunch Cruise

03-Jun-2015
Service: + +
Product: + +

Very professional and thorough;y enjoyable

Overall 5/5

Review for Seafood Buffet Lunch Cruise

01-Jun-2015
Service: +
Product: +

Service: Very professional, easy to book online.

Product: Seafood Buffet Lunch was ok but not excellent. Good array of food but disappointed with beverage and salad selections, especially.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

01-Jun-2015
Service: + +
Product: + +

Service: great food great service

Product: highly recommended will go again

Overall 5/5

Review for Long Lunch Cruise

30-May-2015
Service: +
Product: +

Service: I like the view and the person who work there, very nice !

Product: I feel if this is a seafood buffet ,why still serve with ham there ?

Overall 4/5

Review for Seafood Buffet Lunch Cruise

29-May-2015
Service: + +
Product:

Service: Golden dinner is always the best thing I have on the world.

Product: Yours food is no more as good as before.

I did try yours food before many times, which usually contant many such as fresh seafood, taste pasta and fish as well.

But just one week before, I brought my friend came together with me. They were first time came to Sydney. And there were only three hot foods and four cool foods for us to select. This let us really disappointed for your cruise, which I had good memories before. Not at all, the crab they tried was not really fresh as well. They described the crab as 'wooden', or better say in English as hard.

I really can not believe that this was the food I got by paid for $77pp.

Overall 1/5

Review for Seafood Buffet Lunch Cruise

29-May-2015
Service: + +
Product: + +

Service: You could not improve on the service offered on the day.

Product: most enjoyable day, food was great service excellent. A truly lovely way to spend

a Tuesday afternoon. I would not hesitate to encourage others to book this lunch time cruise.

Overall 5/5

Review for Sailors Lunch Cruise

29-May-2015
Service: + +
Product: + +

Service: Talking to the dressed up Captain Mascot created the atmosphere. Nice guy.

Great day, great trip, but for the rain.

Product: Enjoyed the lunch very much and having our Birthdays acknowledged.

Thank you.

Overall 5/5

Review for Long Lunch Cruise

26-May-2015
Service: + +
Product: + +

Service: Staff are very friendly and helpful.

Product: very enjoyable experience great views, food and nice happy and attentive staff

Overall 5/5

Review for Long Lunch Cruise

25-May-2015
Service: + +
Product: + +

Service: It was brilliant!!! We loved it! Would definitely do it again and recommend to friends. Next time I'd take a longer cruise!

Product: Food was delicious! A floating restaurant with great seafood and the best views in the world! What more can you possibly ask?

Overall 5/5

Review for Seafood Buffet Lunch Cruise

25-May-2015
Service: +
Product: +

Service: I always like the lunch cruises. However this one was almost all Asians who seemed to think we didn't matter which spoilt it a bit. Staff were courteous .

Product: It was my husband's birthday and I bought 4 tickets. My husband enjoyed the lunch but I was a bit disappointed as I don't eat much seafood. Our friends liked it.

The bottle of wine which cost me $ 49 was not worth it .

Overall 4/5

Review for Seafood Buffet Lunch Cruise

24-May-2015
Service: + +
Product: + +

Food was simple but delicious, cruise journey was perfect, good perspective of the entire harbour. Lovely boat.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

24-May-2015
Service: +
Product:

Service: The welcome was nice

Product: The drinks service was bad. I went up to the bar area to order a drink and the girl behind the counter and a senior/manager was having a feed back session regarding last week. Staff should not be given discipline when there is a customer waiting. I really felt bad for the lady being told off.

Overall 1/5

Review for Seafood Buffet Lunch Cruise

24-May-2015
Service: +
Product: +

Service: See below

Product: The food was excellent and the staff efficient and friendly. However we expected the cruise to be a continuous 3 .5 hour trip round the harbour, we did not expect the boat to return to Darling harbour after the short lunch, we were told it would then go to Circular Quay and then same circuit round the Harbour. This was disappointing and we got off at Circular key - we should have booked the lunch cruise. We will advise friends not to book the long lunch cruise because of the repetition.

Overall 4/5

Review for Long Lunch Cruise

23-May-2015
Service: + +
Product: + +

Service: Greeting and table staff on Saturday 16th May 2015 are to be congratulated - absolutely spot on all the way..

Product: Great cruise - loved it...

Overall 5/5

Review for Long Lunch Cruise

22-May-2015
Service: + +
Product: +

Service: I enjoyed the commentary that accompanied the sites we saw.

Product: Service was disappointing because I was overlooked several times by the staff.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

21-May-2015
Service: + +
Product: + +

Service: Staff very helpful

Product: Good verity and well presented

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-May-2015
Service: + +
Product: + +

Service: Great food and sights

Product: Great service. We had a fantastic time

Overall 5/5

Review for Long Lunch Cruise

19-May-2015
Service: +
Product: + +

Service: It felt a bit rushed I think it could have gone for longer.

Product: Lovely,

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-May-2015
Service: + +
Product: +

Service: We were well attended by staff & they were most pleasant & presented very professionally..

Product: I would have booked the standard lunch option if I'd realised the long lunch cruise just did a shortened second loop of the same route. We got off early. Some light entertainment on the piano would have added more ambience to the long lunch cruise.

Overall 4/5

Review for Long Lunch Cruise

18-May-2015
Service: + +
Product: +

Service: Easy transaction, lovely cruise, great weather, good food.

Product: Good selection of food and cake.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

18-May-2015
Service: + +
Product: + +

It was just beautiful.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

18-May-2015
Service: + +
Product: + +

Service: I thought the company had a great boat in good condition. The service was value for money.

Product: Had a wonderful time. Plenty of great food, friendly staff and would highly recommend the experience to other people. Reasonably priced for the amount of food available.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

18-May-2015
Service: + +
Product: + +

excellent

Overall 5/5

Review for Seafood Buffet Lunch Cruise

18-May-2015
Service: + +
Product: + +

Service: We have taken many Captain Cook cruises in the past and will continue to do so.

Product: Always a great way to celebrate.

Overall 5/5

Review for Long Lunch Cruise

17-May-2015
Service: + +
Product: + +

Service: We had a great day and everything was perfect

Product: Lovely food and plenty of it. Even if you didn't eat seafood the variety was just so good

Overall 5/5

Review for Seafood Buffet Lunch Cruise

17-May-2015
Service: + +
Product: + +

Service: We found the luncheon cruise to excel not only in a fantastic fit out but also very informative historical commentary on the history of Sydney Harbour.

Product: Buffet luncheon was delicious and plentiful. Five star dining. The staff were professional and organised

Overall 5/5

Review for Seafood Buffet Lunch Cruise

17-May-2015
Service: +
Product: +

Service: Prompt and efficient boarding and disembarkation. Polite service. Plates ran out quickly and had to wait for plates. Seats comfortable and it was good to be able to book a window seat. Couldn't hear all the ship tourist commentary though due to dining noises.

Product: Could improve labelling of the food, as it was difficult to see the labels and I didn't even know they were there until someone else pointed them out. Also, I nearly ate the mussels, partly due to labelling, which would have led to a bad outcome (I am allergic to them)

Overall 4/5

Review for Seafood Buffet Lunch Cruise

17-May-2015
Service: + +
Product: +

We spent Mothers Day on the lunch cruise, which was lovely. The view, the staff and the food. Have done other cruises with a number of companies but the Captain Cook was by far the best. Would recommend

Overall 4/5

Review for Seafood Buffet Lunch Cruise

17-May-2015
Service: +
Product: +

Service: Enjoyable, although the guide's narration was a little loud.

Product: A bit more variety would be good and also soft drinks included (I was surprised they weren't).

Overall 4/5

Review for Seafood Buffet Lunch Cruise

17-May-2015
Service: +
Product: +

Service: you get what you pay for

Product: you get what you pay for

Overall 4/5

Review for Seafood Buffet Lunch Cruise

15-May-2015
Service: + +
Product: + +

Service: Service & food were excellent. Took friends out for Birthday's and they loved every minute it was value for money had a wonderful time

Product: loved every minute it was value for money had a wonderful time

Overall 5/5

Review for Long Lunch Cruise

14-May-2015
Service: + +
Product: + +

Service: Our waitress for the day was outstanding. We had a very enjoyable day out

Product: The food was excellent

Overall 5/5

Review for Long Lunch Cruise

14-May-2015
Service: + +
Product: + +

Service: Was vey pleased with all service provided

Product: Was a bit disappointed that the cruise covered the same ground twice if you stayed on board for the full 3 hour plus cruise as advertised

Overall 5/5

Review for Long Lunch Cruise

14-May-2015
Service: +
Product: +

Service: Time is too short. Tourist taking pictures and not much time to eat.

Product: See food not fresh enough. Little selection

Overall 4/5

Review for Seafood Buffet Lunch Cruise

11-May-2015
Service: + +
Product: + +

Service: Very professionally run with top class cruiser and staff.

Product: The harbour cruise was amazing - great commentary and exceptional seafood buffet which was very plentiful.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

11-May-2015
Service: + +
Product: +

Service: everything was good

Product: all good, thought there could some lamb as well

Overall 4/5

Review for Seafood Buffet Lunch Cruise

10-May-2015
Service: + +
Product: + +

Service: staff were excellent, very nice...and helpful nothing seemed impossible ..with very pleasant manners and a smile on their face...booking my next one thank

Product: for the price it was lovely....crab were very fresh and appreciated the bowls with the water ...prawns were very nice...loved the rice paper wrapped rolls...missed them on the Wednesday cruise...I appreciate that there were less people. The deserts and cheese board very nice too...look I loved it and it was so reasonable planning our next cruise....I was a member I hope I still am....thank you for everything cheers

Overall 5/5

Review for Seafood Buffet Lunch Cruise

07-May-2015
Service: +
Product:

Service: I thought they could have a longer break between entrée and main course as it was supposed to be a long lunch

Product: We thought that because it was called a cruise that we would have gone further than just round the harbour.We docked 3times

Overall 2/5

Review for Long Lunch Cruise

07-May-2015
Service: + +
Product: + +

Service: Thank you to all the staff for making my wife's birthday a most memorable occasion. I would not hesitate to go again or recommend your service to anyone.see you all again soon.

Product: Food and wine could only be described as divine as lovely as the view.

Overall 5/5

Review for Long Lunch Cruise

07-May-2015
Service: +
Product: +

Service: Helpful Staff

Product: Lovely lunch

Overall 4/5

Review for Seafood Buffet Lunch Cruise

05-May-2015
Service: + +
Product: + +

Service: It exceeded our expectations, and we would not hesitate to book again with the Company. The cruise boat was comfortable, clean and well laid out.

Product: The Long Lunch cruise was fantastic. The staff were friendly and very helpful, the food was wonderful. As it was a birthday celebration for 2 of my party, the girls brought up dessert with sparklers on top, which was a lovely touch!

Overall 5/5

Review for Long Lunch Cruise

05-May-2015
Service: + +
Product: + +

Service: Service was great - good humor and very friendly! They even gave us a surprise with sparklers on our desserts when they found out we were celebrating.

Product: Couldn't have been better! Food was yum and cocktails went down easily ;)

Overall 5/5

Review for Long Lunch Cruise

02-May-2015
Service: +
Product:

Service: Reasonably good services

Product: oysters, crabs and dessert could have been better.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

02-May-2015
Service: +
Product: +

The service was very good and the food was good also

Overall 4/5

Review for Long Lunch Cruise

02-May-2015
Service: + +
Product: + +

Service: Magnificent!!!

Product: The cruise went very quickly and the service, food and scenery were fabulous!!!

Overall 5/5

Review for Long Lunch Cruise

01-May-2015
Service: + +
Product: +

Service: Good value for the money,

Product: The food was above average but was exactly what. I was expecting

Overall 4/5

Review for Seafood Buffet Lunch Cruise

01-May-2015
Service: +
Product:

Service: Actual cruise was great.service was poor we had to ask for our rolls, normally rolls are on the table when you sit or served immediately we were on a long lunch and we had completed our meal in the first 45 minutes it was very rushed.was clearly in the interest of the staff to get it over with as quick as possible to suit them.entree,main&desert served too fast and close together.wasnt worth doing a long lunch cruise.

Quality of food was great though!

Product: See above

Response from Captain Cook Cruises: Thank you for your feedback on your Long Lunch cruise. We were happy to read that you enjoyed the food on the lunch cruise. We were disappointed to read your comments in regards to the service as we often receive compliments on our staff and service and are sorry you felt they did meet your expectations.. Thank you for your feedback, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Long Lunch Cruise

01-May-2015
Service: + +
Product: + +

Service: great service

Product: great service

Overall 5/5

Review for Long Lunch Cruise

26-Apr-2015
Service: + +
Product: + +

Service and food were excellent and left us with no reason to complain.

Overall 5/5

Review for Long Lunch Cruise

25-Apr-2015
Service: +
Product: + +

Service: Service on board was good

Product: No comment.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

25-Apr-2015
Service: +
Product: +

Service: Good service.

Product: I ordered a kids meal for my daughter, which was no cheaper than if she ate the same as us but she didn't get any entrée. The "chicken schnitzel" I ordered for her was one of those prefab pressed chicken meat patties. The menu said "schnitzel and wedges" but they didn't have wedges either. We're going on a Fiji cruise in a few months, I hope the kids options are better! The adult meals were lovely.

Overall 4/5

Review for Long Lunch Cruise

25-Apr-2015
Service: +
Product: +

Service: Shorter than specified time finished lunch and we were back at the dock. picked up more passengers we thought second time out would be same route . No announcements or communication

Product: Good food timely service

Overall 4/5

Review for Long Lunch Cruise

25-Apr-2015
Service: + +
Product: + +

Service: So easy to book online.

Product: Thoroughly enjoyed everything, from the time we stepped on board, to the time we disembarked. Definately doing it again.

Overall 5/5

Review for Long Lunch Cruise

23-Apr-2015
Service: + +
Product: + +

Service: Excellent service from the time we got on board until the time we left.

Product: Food was fresh with plenty of options.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

22-Apr-2015
Service:
Product: +

Service: The cruise was good. However we were dropped off after the cruise at a different point to where we boarded the cruise in Circular quay. At the time of booking we were not advised that the departure and arrival point would be different. We had problems in getting back to our vehicle as we had a senior passenger with us which was most inconvenient and disappointing

Product: The buffet was good

Response from Captain Cook Cruises: Thank you for your feedback on your Seafood Buffet Lunch cruise. We were happy to read that you enjoyed the food on the lunch cruise. We apologise for the miscommunication regarding your drop off point as we do have two drop off points. The first drop off is 1.45 at Darling Harbour and 2.20pm at Circular Quay. Thank you for your feedback, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Seafood Buffet Lunch Cruise

22-Apr-2015
Service: + +
Product: +

Service: Friendly staff

Product: Seafood, especially oysters and mussels were not as fresh as expected

Overall 4/5

Review for Seafood Buffet Lunch Cruise

22-Apr-2015
Service: + +
Product: +

Service: Great views and very comfortable.

Product: It would be nice to have more variety on food. For example, my daughters like chicken but only beef was the only meat served on that day.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

22-Apr-2015
Service: + +
Product: + +

Wonderful athmosphere, staff and excellent food!

Overall 5/5

Review for Long Lunch Cruise

21-Apr-2015
Service: + +
Product: + +

Service: The crew are nice and attentive.

Product: Nice route

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Apr-2015
Service: +
Product: + +

Service: Very good staff very friendly

Product: Good range of seafood to please everybody

Overall 5/5

Review for Seafood Buffet Lunch Cruise

18-Apr-2015
Service: + +
Product: +

Service: Service with smiles

Product: Well done

Overall 4/5

Review for Long Lunch Cruise

18-Apr-2015
Service: + +
Product: + +

Service: Food and service were of a high standard

Product: Good variety of foods, great atmosphers and service.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

17-Apr-2015
Service: + +
Product: + +

Service: Very professional staff & service.

Product: A delicious lunch with prompt service and friendly attentive staff. A very enjoyable cruise.

Overall 5/5

Review for Long Lunch Cruise

16-Apr-2015
Service: +
Product: +

Service: It was ok

Product: It needed more seafood variety and one drink free should be allowed with the amount paid!

Response from Captain Cook Cruises: Thank you for your feedback on your Seafood Buffet lunch cruise. We were happy to read that you enjoyed your cruise overall. We were disappointed to read your comments in regards to the food and service as we often receive compliments on our menus and staff. Thank you for your feedback, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Seafood Buffet Lunch Cruise

14-Apr-2015
Service: + +
Product: +

Service: No salt or pepper available so one of the waitresses came to our table with sea salt and black pepper grinders. She then left them on the bar for future use. Very impressed with initiative.

Product: Although slow to top up depleted dishes. I had to ask for more prawns, after which they arrived with great speed.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

14-Apr-2015
Service: +
Product: + +

Service: Lovely ship. Good commentary.

Product: Food was fantastic!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

13-Apr-2015
Service: + +
Product: + +

Service: This is value pack for lunch and harbour view.

Product: Really nice buffet, food was fresh and tasty.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

13-Apr-2015
Service: +
Product: +

Service: Seafood Buffet Cruise - found the service onboard a pretty lacking - on boarding we were given our table number & then left to our own devices with no information on how things worked - do we wait to be called for the buffet, do we just help ourselves, where are the toilets, can we help ourselves to coffee & tea, where is dessert etc etc . Weren't sure if it was table service for drinks or if we approached the bar ourselves - I ended up approaching the bar which clearly annoyed the staff member I spoke to ! To then have to go & find my wallet to pay for 2 diet cokes wasn't really a good start. We paid almost $150 for 2 people for lunch & a cruise - I would have expected at least one Post mix coke thrown in for free ! Food was nice, commentry was interesting but would reccommend maybe even a written "welcome pamphlet" on the table , indicating how things operate. I felt we wasted some valuble viewing time by trying to work this out ourselves - along with the other guests ( comments around us were similar )

Product: Food was great for buffet style meal - fresh & plentiful.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

12-Apr-2015
Service: +
Product: +

Service: Really enjoyed the cruise and spectacular views. Service was great

Product: Food was good and plenty to eat.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

12-Apr-2015
Service: +
Product: +

Service: Drinks took 30mins to get served

Product: Good do with bit more variety and faster top ups

Overall 4/5

Review for Seafood Buffet Lunch Cruise

12-Apr-2015
Service: + +
Product: + +

Hi enjoyed the cruise

Just one thing it would be a good idea if there was an introduction to inform guest.

ie:

Where the toilets are, and just some general info

Overall 5/5

Review for Seafood Buffet Lunch Cruise

12-Apr-2015
Service: + +
Product: + +

Service: staff curteous & obliging

Product: great selection

Overall 5/5

Review for Seafood Buffet Lunch Cruise

08-Apr-2015
Service: +
Product:

Service: We could not hear the commentary and we are young with good hearing, so really had to guess what we were looking at. Just as well we are Aussies and had some idea. The staff were friendly but took 25 minutes to get a drink.

Product: The crabs tasted off and I noticed many other passengers left theirs also. The prawns were tiny and there were absolutely no hot seafood items. The oysters were tiny hardly any meat in the shells. Worst seafood buffet ever I am afraid to say.

Response from Captain Cook Cruises: Thank you for your feedback on your Seafood Buffet Lunch cruise. We are happy to read that you found the staff friendly but disappointed to read that the drinks service was slow. We will be following this up with our hospitality manager. We were disappointed to read your comments in regards to the food as we often receive compliments on our menus and be rest assured we have best practices in plce to ensure the quality of our seafood. Thank you for your feedback, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 1/5

Review for Seafood Buffet Lunch Cruise

07-Apr-2015
Service: + +
Product: + +

Service: Booked cruise online, service was excellent and the cruise was very

enjoyable.

Product: The Long Lunch , food was excellent , the choices were very good and the harbor

view outstanding.

Overall 5/5

Review for Long Lunch Cruise

07-Apr-2015
Service: +
Product: +

Service: I loved the cruise and would do it again though the wine for the quality was incredibly overpriced. I found the web site confusing when trying to book and I wonder if there is any disabled access to the upstairs area.

Product: We were the forgotten table and I found it frustrating having to chase people for menus, orders, bread rolls and wine. Consequently I felt rushed, as people around us were eating and we and we had not managed to place an order. The staff were very pleasant despite this.

Overall 4/5

Review for Long Lunch Cruise

06-Apr-2015
Service: + +
Product: + +

Service: Very professionally managed , vessel in good condition , and service was excellent

Product: So good that we repeated the cruise the following day , very good value

Overall 5/5

Review for Seafood Buffet Lunch Cruise

05-Apr-2015
Service: + +
Product: + +

Service: The Service was excellent

Product: The food was very good and plentiful

Overall 5/5

Review for Seafood Buffet Lunch Cruise

04-Apr-2015
Service: + +
Product: + +

Service: Well organised, great staff, nice surroundings

Product: The food was awesome, wine was lovely! Great day on the Harbour��

Overall 5/5

Review for Long Lunch Cruise

04-Apr-2015
Service: +
Product: +

Service: Would have liked to have a commentary about what we were cruising past.

Product: The food was good, would have like courses to have been spaced out a little - with time to get up and walk out on deck between courses.

Overall 4/5

Review for Long Lunch Cruise

04-Apr-2015
Service: + +
Product: + +

Service: Great services!!

Product: The Seafood buffet was absolutely yummy !!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

04-Apr-2015
Service: + +
Product: + +

Service: I enjoyed it very much!

Product: Oyster waas the best!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

03-Apr-2015
Service: + +
Product: + +

Service: The tour was lovely very smooth

Product: the food was excellent ,the service very good too,but the price of wine etc. was very expensive

Overall 5/5

Review for Long Lunch Cruise

02-Apr-2015
Service: + +
Product:

Service: Service is excellent !

Product: The food presentation was good , but i wish my main course salmon could be better flavor , the salmon Taste fishy for me, ...

Response from Captain Cook Cruises: Thank you for your feedback on your Long Lunch cruise. We were happy to read that you found service excellent. We were disappointed to read your comments in regards to the food as we often receive compliments on our menus. Thank you for your feedback, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Long Lunch Cruise

02-Apr-2015
Service: +
Product:

Service: Service was inconsistent. Some staff were fantastic while others seemed lazy and disinterested.

Product: Food was average and wine list very expensive

Response from Captain Cook Cruises: Thank you for your feedback on your Seafood Buffet Lunch cruise. We were happy to read that you enjoyed the vessel. We were disappointed to read your comments regarding the window seating as our guaranteed window ensures that this is supplied, as there are limited spaces. We were also disappointed to read your comments in regards to the food as we often receive compliments on our menus and we do insure our wine list is priced comparatively to restaurant prices. Once again we are sorry we were unable to meet your expectations.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Seafood Buffet Lunch Cruise

02-Apr-2015
Service: + +
Product: +

Very good

Overall 4/5

Review for Seafood Buffet Lunch Cruise

02-Apr-2015
Service: +
Product: +

Service: Drink service a little slow but everything else was great

Product: Good variety

Overall 4/5

Review for Seafood Buffet Lunch Cruise

02-Apr-2015
Service: +
Product: + +

Service: Very professional well run

Product: Cruise was quite pleasant - service was excellent.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

01-Apr-2015
Service: + +
Product: + +

Staff were friendly and very helpful . Food was lovely and plentiful . Have recommended it to my friends

Overall 5/5

Review for Seafood Buffet Lunch Cruise

01-Apr-2015
Service: + +
Product: + +

Service: Easy to book online, easy at the Quay.

Product: Beautiful seafood buffet with smoked salmon, prawns, oysters, mussels, fish and marinated squid which was delicious, relaxed atmosphere with great views of Sydney Harbour

Overall 5/5

Review for Seafood Buffet Lunch Cruise

30-Mar-2015
Service:
Product:

Service: Nothing

Product: The food is so badly

Response from Captain Cook Cruises: Thank you for your feedback on your Seafood Buffet Lunch cruise. We were disappointed to read your comments in regards to the food as we often receive compliments on our Seafood Buffet. We are sorry it did not meet your expectations.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Seafood Buffet Lunch Cruise

30-Mar-2015
Service: +
Product: +

Service: Enjoyed the cruise and the staff were friendly

Product: Food was great and selection was good

Overall 4/5

Review for Seafood Buffet Lunch Cruise

30-Mar-2015
Service: + +
Product: + +

Service: staff friendly and efficient. photographer was pointless as took photos with boring background. opera house on top of heads. not that we wanted any anyway.

well organised and run.

Product: only think is we didn't know, was when it was our turn to get food - otherwise all went well and the buffet was excellent and the variety very good. sweets were great and you could see where everything was. only porblem was had to wait till milk jug came to have a coffee.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

30-Mar-2015
Service: +
Product: +

Service: Friendly staff and most helpful.

Product: Food was fresh and tasty. Hot dishes were perfect temperature. Only criticism would be if a few tables could be called at a time to select from the buffet rather all persons invited to queue at once. Thank You for an enjoyable experience.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

30-Mar-2015
Service: + +
Product: + +

Service: Found the cruise to be excellent in every way - a most enjoyable time - will return for another..

Product: The Seafood Buffet was excellent, wonderful seafood, great choices and a lovely setting.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Mar-2015
Service: + +
Product: + +

Service: most people I dealt with were warm & friendly

Product: a wonderful range AND quantity of seafood, other hot food, salads, deserts

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Mar-2015
Service: +
Product: +

Service: Been on better

Product: The food was average

Overall 4/5

Review for Seafood Buffet Lunch Cruise

29-Mar-2015
Service: + +
Product: + +

Service: The service is first class

Product: The service was second to none.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Mar-2015
Service: + +
Product: + +

Service: Good service and attention from staff.

Product: Good variety of food and plenty of it.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Mar-2015
Service: + +
Product: + +

Service: Brilliant company to deal.

Product: Extremely enjoyable. Food was good, service was excellent, commentary was excellent.

An extremely enjoyable day. Many thanks to all.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

28-Mar-2015
Service: + +
Product: + +

Service: Overall cruises very enjoyable

Product: Excellent day, buffet catered for all tastes, staff very attentive.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

28-Mar-2015
Service: + +
Product: + +

Service: The best harbour cruise luncheon we have been on

Product: The meal was great, well presented and fresh and definitely a great variety to suit everybody. And may I take this opportunity to sat that your staff were very friendly and effecient

Overall 5/5

Review for Seafood Buffet Lunch Cruise

28-Mar-2015
Service: +
Product: +

Service: very well organised and plenty of staff.

Product: plenty of yummy sea food but one of our friends is a celiac (glutton free) not enough cold meat selection to choose from.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

28-Mar-2015
Service: + +
Product: + +

Service: We were married on Matilda !! on 19/1/91 and try to celebrate our anniversary on your ship each year. WE do miss the early Opera cruises.

Product: More than sufficient. No ugly queues .Top class food. My wife had too many oysters for them to work.

Only concern was $50 for a Brown Bros Zibbibo that I regularly buy for my wife under $15

Overall 5/5

Review for Seafood Buffet Lunch Cruise

28-Mar-2015
Service: + +
Product: + +

Service: My parents enjoyed the day very much. They could not speak highly enough of the service and food

Product: Again my parents were very happy with the choice of food. They were a bit disappointed in desert

Overall 5/5

Review for Seafood Buffet Lunch Cruise

28-Mar-2015
Service: +
Product: + +

Service: the commentary was also informative

Product: food was tasty

Overall 5/5

Review for Seafood Buffet Lunch Cruise

27-Mar-2015
Service: + +
Product: + +

Service: Very easy to book through the Internet, service on board was excellent. The staff were friendly and professional.

Product: Terrific choice of hot and cold dishes. Seafood was fresh and continually replenished. Good deserts too.

Very good value.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

27-Mar-2015
Service: + +
Product: + +

Service: The whole experience, from booking this cruise to the beautiful seafood lunch, we received excellent service from all involved .

Product: The seafood lunch was unbelievable. Great variety, yummy food and as much as you can eat. We will definitely be booking again.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

Service: the cruise was excellent , my only complaint was that it was a little hard to hear the commentary

Product: although the range of food was not extensive the quality was excellent . Dessert could have been more varied , banana cake , sponge or cheesecake for example .

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

Service: Very impressed.

Product: Wow. Excellent!!!! Would recomend.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

Service: My wife and I have been on several cruises including some time ago a 7 night cruise from Cairns around the Great Barrier Reef, they have all been excellent

Product: Excellent does not do the food justice.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

Bookings were handled with ease the picking up of tickets was no trouble.Slight delay in boarding probably due to the number of guests.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

We have been on the week end cruise twice and been to The Top Deck lunch and now the seafood buffet lunch cruise and every time we have loved its a fabulous day all the staff were all very pleasant and very helpful....We will definitely be back not a thing not to enjoy beautiful scenery, great staff and great food!!!!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: +
Product: +

Service: Well looked after

Product: Staff excellent & Food was very good

Overall 4/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

Service: wE HAD A WONDERFUL DAY . THE WEATHER WAS EXCELLENT.

Product: THE FOOD WAS EXCELLENT THANK YOU FOR A WONDERFUL DAY

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

Service: The service was great, the food was also, the staff were nice and who can go past a Captain Cook Cruise on Sydney Harbour?

Product: Food was fine and very easy to come back to. This was our second buffet lunch cruise. A great way to spend a couple of hours

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: +

Service: This is our third time, as retiery we enjoy every here and then to spoil ourselves.

Specially the special for the senior cityzen week.

Product: since we like sea food it is perfect for us.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: +
Product:

Service: I think you need something between good & poor eg average.

Product: I was disappointed in the variety not very appetizing , the only food I enjoyed were the oysters.I felt everything offered was at best average. I think you need to introduce a better variety & quality for repeat users. I am not in any hurry to board in the near future based on what I experienced.

Response from Captain Cook Cruises: Thank you for your feedback on your buffet lunch cruise with us. We were disappointed to read that the food did not meet your expectations as we usually receive very positive feedback on our buffet selection. Our menu and layout was recently changed ,so we were naturally disappointed but we will ensure we continue to review the menu based on on a guests feedback.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

Service: service was exactly what I expected

Product: food was great

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: +
Product: +

Was a very enjoyable cruise with ample food and a wonderful crew. Many thanks

Overall 4/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

Service: Well organized - great lunch and attentive staff. We four

would certainly recommend Captain Cook Cruises

Product: The buffet was plentiful and well presented. No crowding and everything

replenished when required. Good selection of food. Wait staff also

well trained and pleasant.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: +

Service: Very comfortable trip with great views from the large windows. No matter how many times you have been on our harbour, there's always something new to see. Especially close up on Captain Cook Cruises.

Product: Great selection of seafood, very good value

Overall 4/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: +
Product: +

Service: A good product.

Product: Nice food

Overall 4/5

Review for Seafood Buffet Lunch Cruise

26-Mar-2015
Service: + +
Product: + +

We were seated middle deck forward what an excellent position to enjoy lunch and Sydney Harbour. Thank you Captain Cook Cruises. Just one small problem, the P.A. system speakers were not switched on to this part of the ship and we were unable to hear the commentary of what we were looking at. An excellent cruise and lunch. Thank you to a very helpful and happy crew.

Arthur

Overall 5/5

Review for Seafood Buffet Lunch Cruise

24-Mar-2015
Service: + +
Product: + +

Service: Excellent service

Product: Nice venue and food

Overall 5/5

Review for Seafood Buffet Lunch Cruise

24-Mar-2015
Service: +
Product: +

We enjoyed the lunch/cruise very much but were a little disappointed there was no commentary pointing the many features of Sydney Harbour

Overall 4/5

Review for Long Lunch Cruise

24-Mar-2015
Service: + +
Product: + +

Service: Everything was great. No complaints at all. Thank you.

Product: Lovely seafood buffet lunch. Plenty to choose.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

24-Mar-2015
Service: + +
Product: + +

Service: Thank's for senier special.

We wish we could have more time like this.

Thank you again.

Product: We had full with good service what else we need?

Overall 5/5

Review for Seafood Buffet Lunch Cruise

23-Mar-2015
Service: + +
Product: + +

Service: Service excellent. Really good day out enjoyed by everyone

Product: Although I don't eat sea food the selection was very good and the alternative was excellent (had two visits to the buffet) Would recommend this cruise to anyone

Overall 5/5

Review for Seafood Buffet Lunch Cruise

23-Mar-2015
Service: + +
Product: + +

Service: Only one problem and that was we found it hard to find our table.

Product: Lovely food.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

22-Mar-2015
Service: +
Product: +

Service: journey too short

Product: the food is average

Overall 4/5

Review for Long Lunch Cruise

22-Mar-2015
Service: +
Product: +

Service: Really enjoyed the commentary on our cruise. Very well done.

Product: Lovely fresh seafood and fresh clean salads. Very enjoyable!

Overall 4/5

Review for Seafood Buffet Lunch Cruise

22-Mar-2015
Service: + +
Product: + +

Service: One of our most enjoyable times!

Product: We loved the food and service. The waiters were impeccably courteous.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

22-Mar-2015
Service: + +
Product: + +

Service: The only derogatory remark I could say about the service was we were looking for our booked table & were just pointed to a direction & were told that our table was down there ready for us, when in fact after sitting at the wrong table, we were taken back to the table that was right there at the door near to where we had asked the question in the first place. We didn't have a table number to look for.

Product: No complaints, our small party of 7 were happy with the quality and quantity of the food.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Mar-2015
Service: + +
Product: + +

Service: Great service by all the crew.

Friendly and professional - always a pleasure to return onboard!

Thank you,

* *

* *

Product: Fresh & delicious.

It is obvious that all is prepared & presented in top condition.

LUVIT!!

*all personal info removed by Feefo*

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Mar-2015
Service: + +
Product: + +

Service: Awesome :)

Product: Great food and staff. Awesome time had! Thank you

Overall 5/5

Review for Long Lunch Cruise

21-Mar-2015
Service: + +
Product: + +

Long lunch staff were very friendly. We enjoyed it very much.

Overall 5/5

Review for Long Lunch Cruise

21-Mar-2015
Service: + +
Product: +

Service: Enjoyed every moment of the cruise including getting up very close to the cruise liners Queen Mary & Queen Victoria which were in the harbour.

Product: We enjoyed our lovely Seafood Buffet, the quality of the food was what you expect to get on a Captain Cook cruise, very very good and plentiful, many thanks.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

21-Mar-2015
Service: + +
Product: + +

Service: Great cruise and food, but too difficult to get to correct dock for boarding.

Product: Food superb and service without a problem.

Overall 5/5

Review for Long Lunch Cruise

20-Mar-2015
Service: + +
Product:

Service: Great cruise

Product: There was structure in how the food was served. We were sitting towards the front of the boat and weren't advised that food was been served anyway after the long line up when I reached the serving area I was srcaping the bottom of the Bain Marie. But enjoyed a couple beers. Please note that this is not a complaint but a feedback.

Response from Captain Cook Cruises: Thank you for your review of your Buffet Lunch with us on Sydney Harbour. We were disappointed to read your comments in regards to the set up of the buffet as this is always viewed favourably. We were delighted to read that you enjoyed the cruise overall. Once again thank you for your positive feedback

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 1/5

Review for Seafood Buffet Lunch Cruise

20-Mar-2015
Service: +
Product: +

Service: Staff were friendly and attentive.

Product: Cruise commentary was good. Seafood buffet was good without being in the banquet category.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

20-Mar-2015
Service: + +
Product: + +

Service: very enjoyable experience

Product: food was great

Overall 5/5

Review for Long Lunch Cruise

18-Mar-2015
Service: + +
Product: + +

Service: Brilliant, had visitors from the UK an they loved it.

Product: Food amazing

Overall 5/5

Review for Long Lunch Cruise

18-Mar-2015
Service: + +
Product: + +

Service: Excellent

Product: Our server Miho was excellent. Hard working and polite and friendly. Please let her know that our party of 4 all enjoyed the cruise. We also thought that the 3 course meal was delicious. We would join a cruise again. My visitors from Canada really enjoyed it . Thank you.

Overall 5/5

Review for Long Lunch Cruise

17-Mar-2015
Service: + +
Product: + +

Service: Very comfortable and spacious. Staff were great.

Product: Food was excellent. Very fresh. Definitely going again.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

16-Mar-2015
Service: + +
Product: + +

Bought 2 tickets for my mum and mu mother in law on the Long Lunch Cruise. So speaking from feedback left from my parents everything was beautiful, food was great, service was excellent, the view is priceless. So overall i am happy that my parents are happy.

Thank you.

Overall 5/5

Review for Long Lunch Cruise

16-Mar-2015
Service: + +
Product: + +

Service: We had a very enjoyable day with excellent food and great service. It made my visitor's day on the harbour so much better

Product: Great value for money and the food was excellent

Overall 5/5

Review for Long Lunch Cruise

16-Mar-2015
Service: +
Product: +

Service: We loved cruising the harbour and the narration that went with it, it was a lovely boat.

Product: The cruise was Seafood Buffet Lunch and apparently meatlovers, there didn't really appear to be any meat other than a chicken dish. The seafood was good though but the drink service was a bit slow.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

16-Mar-2015
Service: + +
Product: + +

Service: Service excellent, plates removed from tables regularly to make space.

Product: Seafood Buffet excellent, as much seafood as your needs required. Very happy with amount of food and would definitely recommend and will do again in future.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

16-Mar-2015
Service: +
Product: +

Service: Actually enjoyed the view and services. good value to relaxing!! Thank you!

Product: Dessert a bit disapoint .....

Overall 4/5

Review for Long Lunch Cruise

15-Mar-2015
Service: +
Product: +

Service: A good time was had by all

Product: The prawns were imported Crystal Bay prawns, not what was advertised.

The crab wasn't fresh

Overall 4/5

Review for Seafood Buffet Lunch Cruise

15-Mar-2015
Service: + +
Product: +

Service: 2nd cruise within 12 months and as good as the first.

Product: Beer and wine choice very limited for package deal.

Overall 4/5

Review for Long Lunch Cruise

14-Mar-2015
Service: + +
Product: +

Service: great food and excellent service, this is our second cruise and the day time one is better than the night time one because of the views.

Product: if the desert service had ice cream it would have an excellent rating.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

14-Mar-2015
Service: + +
Product: + +

Service: Amazing experience. I highly recommend everyone visiting Sydny to go crusing. We went for lunch cruse but dinner cruse will be very romantic.

Product: Delicious course lunch

Overall 5/5

Review for Long Lunch Cruise

14-Mar-2015
Service: +
Product: + +

Service: Narration would have been appreciated

Product: The waitress/hostess from Estonia was delightful

Overall 5/5

Review for Long Lunch Cruise

12-Mar-2015
Service:
Product: +

This package was booked as a present for my mothers 50th birthday. I paid extra money to have guarunteed window seats for the duration of the cruise. When they arrived and were shown the seating avaliable - there was no window seats avaliable. Having paid EXTRA money for a GUARNUTEED window seat I am incredibly dissapointed in Captain Cook cruises for their inability to provide a service that has been paid for. I will not be speaking highly or reccommending this cruise or the other cruises offered by this company.

Response from Captain Cook Cruises: Thank you for your feedback on your Buffet Lunch Cruise with us. We were disappointed to read that you did not receive the window seat, as we did not receive any feedback on-board. We sincerely apologise for any inconvenience caused and will be refunding your surcharge. Could you please reply to me a [email protected] and we will organise this to be actioned immediately.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Seafood Buffet Lunch Cruise

12-Mar-2015
Service: + +
Product: + +

Service: Excellent service, staff very friendly

Product: Very nice lunch, had something for everyone, everything was amazing, especially the cakes

Overall 5/5

Review for Seafood Buffet Lunch Cruise

10-Mar-2015
Service:
Product: +

It was generally good, but one of staff who broke glasses just next to our table didn't apologise or asked if we were ok.

Response from Captain Cook Cruises: Thank you for your feedback on your Buffet Lunch Cruise. We were happy to read that you enjoyed the cruise overall and apologise for any inconvenience caused by our staff member and assure you this has been followed up.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Seafood Buffet Lunch Cruise

09-Mar-2015
Service: +
Product: +

Very enjoyable trip around the harbour and excellent commentary.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

09-Mar-2015
Service: +
Product: +

Service: Staff waiting on tables wonderful. Beautiful trip around harbour.

Product: Drinks were very expensive $25.00 for two small glasses of white wine and a diet coke. Prawns were very small although advertised as king prawns.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

09-Mar-2015
Service: + +
Product: + +

Service: Price was resonable and the timing was perfect,staff were friendly and co operative

Product: Very well cooked, good variety of food and enjoyable.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

09-Mar-2015
Service: + +
Product: +

Service: Very easy to work with. Great telephone customer service as well.

Product: The only thing that was unclear was the route the boat was taking. We were confused when the ship re-docked at KSW early. Perhaps it would have been better for the crew at the time of ordering / welcoming to the table just advising how the cruise would work for us.

Overall 4/5

Review for Long Lunch Cruise

08-Mar-2015
Service: + +
Product: + +

Service: Excellent service and company. Very clean and staff were friendly.

Product: I was pleasantly surprised at the quality of food and excellent service . My first trip and showing overseas guests who enjoyed the trip.

I would like it to be an hour longer and I would pay $100 if so.

Overall 5/5

Review for Long Lunch Cruise

08-Mar-2015
Service: + +
Product: + +

Service: Excellent service by all staff on board.

Product: A most enjoyable cruise for our 40th Wedding anniversary. This was my second time and I look forward to another cruise in the future. Have been recommending it to others.

Overall 5/5

Review for Long Lunch Cruise

08-Mar-2015
Service: +
Product: + +

Service: Only downside we left from one spot and dropped off at another. .. my husband's on dialysis and cant walk far so it was a bit if a struggle!!

Product: Food was great

Overall 5/5

Review for Seafood Buffet Lunch Cruise

04-Mar-2015
Service: + +
Product: + +

Service: Very good

Product: Lovely

Overall 5/5

Review for Seafood Buffet Lunch Cruise

03-Mar-2015
Service: + +
Product: +

Service: The service was not a problem

Product: Dessert was poor

Overall 4/5

Review for Seafood Buffet Lunch Cruise

03-Mar-2015
Service: +
Product: +

Service: It was lovely the attention we received. Though it would have been nice to know that the cruise did the circuit twice and that we could have disembarked after the first circuit.

Product: The meal was fantastic. We were just a little disappointed that we couldn't order a coffee or a tea to finish off our meal.

Overall 4/5

Review for Long Lunch Cruise

03-Mar-2015
Service: + +
Product: + +

Service: Visiting from pelican waters --excellent cruise great service

Product: Food excellent --only problem ate too much ---thank you

Overall 5/5

Review for Seafood Buffet Lunch Cruise

02-Mar-2015
Service:
Product:

Service: My family enjoyed the cruise around the harbour however apart from the views there wasn't really any entertainment on the boat like music etc.

Product: Oysters wasn't fresh along with the other seafood. The desserts ran out (choc mud cake) before we can even have any. There wasn't much varieties and I was left hungry. The crew however was very helpful. Wish the seafood was fresh and there were more desserts.

Response from Captain Cook Cruises: Thank you for your review of your Buffet Lunch cruise with us. We were delighted to read that you enjoyed the cruise overall and found the crew helpful. We do not offer entertainment on our lunch cruises, but we do provide commentary during our Seafood Buffet cruise.For guests wanting to experience music while cruising we would recommend one of our dinner cruises. We were disappointed to read your comments in regards to the quality of the food as we often receive many compliments. We agree that the views from the harbour are excellent. Once again thank you for your feedback, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Seafood Buffet Lunch Cruise

02-Mar-2015
Service: + +
Product: +

Service: thoroughly enjoyed the cruise lunch with family. service by wait staff was attentive and professional.

Product: good choice of food.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

02-Mar-2015
Service: + +
Product: + +

Service: more than we expected

Product: The waitress was very good.

Overall 5/5

Review for Long Lunch Cruise

02-Mar-2015
Service: + +
Product: + +

Service: The whole experience was first class and we will be doing the cruise and lunch again

Product: Lunch was excellent and the staff were wonderful and very professional

Overall 5/5

Review for Long Lunch Cruise

02-Mar-2015
Service: +
Product:

Service: Timely, friendly.

Product: Lunch was good, bar service not. Too slow and didn't know 'the bar'.

Response from Captain Cook Cruises: Thank you for your feedback on your buffet lunch cruise with us. We were delighted to read that you enjoyed the food and found the staff friendly. We were disappointed to read that the service did not meet your expectations, and will pass your comments onto our hospitality manager. We agree that this cruise is a good length of time.

Once again thank you for your feedback.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Seafood Buffet Lunch Cruise

01-Mar-2015
Service: + +
Product: + +

Service: Very professional, with extra attention for our celebration, happy, smiling, willing service from the staff

Product: Fantastic food, attention to detail and service were beyond expectation

Overall 5/5

Review for Long Lunch Cruise

01-Mar-2015
Service: + +
Product: + +

Service: Very good service, drinks could be cheaper, could be some lunch time entertainment?

Product: very good meal

Overall 5/5

Review for Long Lunch Cruise

01-Mar-2015
Service: +
Product: + +

The air conditioner did leak on our table

Overall 5/5

Review for Seafood Buffet Lunch Cruise

28-Feb-2015
Service: + +
Product: +

Service: I had to reschedule last minute due to my mother's sudden death. I was very thankful for the out of procedure approval for cruise credits. The staff were just lovely.

Product: The food was great but the free coffee was terrible. It was like dishwater! Surely at $80 a head you can do better coffee than that. There were also no decaf options, which was no good for me.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

27-Feb-2015
Service: +
Product: + +

Service: The day was beautiful the meal excellent however my only concern was that it took an inordinate long time to take our drink and food order. Once ordered the wait for our drinks necessitated a complaint to the bar staff.

Product: The food was beautiful - could notbe faulted.

Overall 5/5

Review for Long Lunch Cruise

26-Feb-2015
Service: + +
Product: + +

very good service. It as my mums birthday and I only just whispered it to the person who greeted us on the boat and before you knew it , they had a sparkle candle on her dessert cake !! Attention to detail... thank you Captain Cook Cruises, its the little things you do that mean so much and speak volumes !!

Overall 5/5

Review for Long Lunch Cruise

26-Feb-2015
Service: + +
Product: + +

Service: We were very pleased had the most lovely server. Everyone was very friendly. Great atmosphere

Product: Suited both of our palates, seafood and non seafood eaters. Good variety of both

Overall 5/5

Review for Seafood Buffet Lunch Cruise

25-Feb-2015
Service: +
Product:

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Overall 2/5

Review for Seafood Buffet Lunch Cruise

24-Feb-2015
Service: + +
Product: + +

Service: very friendly and helpful staff

Product: yes good value - thanks for a great day

Overall 5/5

Review for Seafood Buffet Lunch Cruise

24-Feb-2015
Service: + +
Product: + +

We had a lovely day on the cruise. It was my mums 60th Birthday and the crew made up feel very welcome- great service.

Overall 5/5

Review for Long Lunch Cruise

24-Feb-2015
Service: + +
Product: + +

Service: Great service recommend it to anyone

Product: It was beautiful! Lunch was yummy especially dessrt and drinks were good too.

Overall 5/5

Review for Long Lunch Cruise

23-Feb-2015
Service: + +
Product: + +

Service: The service is excellent. The staff are welcoming, helpful and attentive.

Product: This is a wonderful way to show off our beautiful city. We have taken many visitors on the long lunch cruise and it has always been a lovely experience.

Overall 5/5

Review for Long Lunch Cruise

23-Feb-2015
Service: +
Product: +

Service: Enjoy it

Product: Enjoyed our long lunch. Our waiter was fantastic & very helpful

Overall 4/5

Review for Long Lunch Cruise

23-Feb-2015
Service:
Product:

Service: The service was very slow and had to ask multiple times to get a drink. Wait staff had little information on what the cruise entailed, and as first time diners, i was disappointed especially since i paid over 200 fir the experience. Wouldnt travel again.

Product: The food was fine. Wasnt very hot, and felt like we were being watched so they could take our plates.

Overall 2/5

Review for Long Lunch Cruise

23-Feb-2015
Service: +
Product:

Service: Great service.

Product: My partner and I were very disappointed with this Valentine's Day cruise. It was advertised as a 3.5hr cruise however we spent at least an hour of that time at King St Wharf and Circular Quay mid cruise for passenger transfers or waiting to dock. So it was 2 x 1hr cruises combined - the 2nd being exactly the same as the first. We weren't the only passengers miffed and upset by this and 3 couples left in protest at Circular Quay when we docked mid cruise. The service, food and beverages were great. But we were misled by the cruise information and won't return as a result.

Overall 1/5

Review for Long Lunch Cruise

23-Feb-2015
Service:
Product:

Service: Service was good but after we were seated my partner and i went to get some drinks and when we returned we found their staff had pulled 2 tables together and sat other people at our table.

Product: There was no soup which is normal at a buffet, they ran out of bread and the most disappointing padt of the cruise was the fact that ALL the tour information about Sydney was directed towards the people sitted on the right hand side of the boat. We were sitting on the right hand side of the boat and could hardly hear what was being said and couldnt see what the tour guide was telling us about.

Overall 1/5

Review for Seafood Buffet Lunch Cruise

22-Feb-2015
Service: + +
Product: +

Service: Good service good view

Product: Not bad, though not much option besides frozen seafood

Overall 4/5

Review for Seafood Buffet Lunch Cruise

22-Feb-2015
Service: + +
Product: + +

Service: Very clean and friendly staff

Product: Delicious food and great choice of wine

Overall 5/5

Review for Long Lunch Cruise

22-Feb-2015
Service: +
Product:

Service: We have done many Captain Cook Cruises i.e. Morning & Afternoon Teas, Buffett Lunches and always enjoyed the event - especially when we have overseas guests this is always on the list of things to do

Product: This was our first Long Lunch Cruise - unfortunately we were very disappointed with the food and a little disappointed with the service on this occasion - the chicken lunch was not up to a reasonable standard and our choice of drink was not available - we will not be doing this long lunch again

Overall 2/5

Review for Long Lunch Cruise

22-Feb-2015
Service:
Product:

Service: I wouldn't book again with this company.

Product: This cruise was clearly understaffed. I purchased the bar package, but I may as well have purchased drinks individually, as the time it took for me to even get the attention of our waitress was too long, let alone the time it took for the drinks to arrive.

In addition the food was lacklustre. The beef main course tasted particularly bad.

I wouldn't book again with this company.

Overall 1/5

Review for Long Lunch Cruise

21-Feb-2015
Service: + +
Product: +

Service: Service and food was satisfactory.

Product: Great atmosphere. Maybe needed something else to keep people occupied for the whole cruise.

Overall 4/5

Review for Long Lunch Cruise

21-Feb-2015
Service: + +
Product: + +

Service: Very pleasant and friendly staff...

Product: Beautiful food... Very happy with everything...

Overall 5/5

Review for Long Lunch Cruise

21-Feb-2015
Service: + +
Product: + +

Service: Amazing and nice

Product: Amazing

Overall 5/5

Review for Long Lunch Cruise

21-Feb-2015
Service: +
Product: +

Service: See comment below re service

Product: Did not receive the Valentines Day chocolates as advertised. Please rethink how they are given out so no table misses out!

Overall 4/5

Review for Long Lunch Cruise

21-Feb-2015
Service: + +
Product: + +

Service: Excellent

Product: Food was amazing with so much variety :)

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Feb-2015
Service:
Product: +

Service: Firstly the boat was late & the long lunch cruise was supposed to disembark at 3.45pm, we moored just before 3pm, there were no announcements as to what to do so we just followed other people & got off the boat. the boat should have cruised a little longer around the harbor & stuck to the advertised schedule. I was pretty dissapointed overall & I didn't think the cruise & food were worth the money paid

Product: the entree was too small, but the main & dessert were very nice. the service was slow as there were only 2 waitresses for our area & they were run off their feet.

Overall 4/5

Review for Long Lunch Cruise

21-Feb-2015
Service: +
Product: +

Service: Loved it

Product: Loved it

Overall 4/5

Review for Long Lunch Cruise

21-Feb-2015
Service: +
Product:

Service: nice and tidy set up

Product: not much food

Overall 2/5

Review for Seafood Buffet Lunch Cruise

20-Feb-2015
Service: + +
Product: + +

Service: Nice one

Product: Nice one

Overall 5/5

Review for Long Lunch Cruise

20-Feb-2015
Service: + +
Product: + +

Service: Great day food and service was lovely

Product: Enjoyed it very much

Overall 5/5

Review for Long Lunch Cruise

19-Feb-2015
Service: + +
Product: + +

Service: Excellent customer service from booking through to cruise and meal servjce

Product: Food was superb

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Feb-2015
Service: + +
Product: + +

Service: Would highly recommend cruie to anyone.

Product: Lunch was delicious. Frm interstate but will repeat this cruise when next in Sydney.

Overall 5/5

Review for Long Lunch Cruise

18-Feb-2015
Service: + +
Product: + +

Service: We enjoyed the cruise very much, and would certainly do it again

Product: We enjoyed the yummy seafood buffet,

Overall 5/5

Review for Seafood Buffet Lunch Cruise

17-Feb-2015
Service: + +
Product: +

we very much enjoyed the cruise and lunch. Disappointed in coffee, it was strong and cold and there was no skim milk which surprised me otherwise it was very good.The staff were very friendly and looked after us well.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

16-Feb-2015
Service: + +
Product: + +

Service: Very well organised with boarding procedure and serving the food.

Product: Great views of the harbour and modest but tasty seafood.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

16-Feb-2015
Service: + +
Product: + +

Service: A lovely afternoon on the harbour

Product: The food was plentiful and very appertising.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

16-Feb-2015
Service: +
Product: + +

Service: Drinks are too expensive

Product: Food was great.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

16-Feb-2015
Service: + +
Product: + +

Service: we had a unique comfortable and relaxing experience. We all loved it. Food and service top notch and length of cruise - perfect.

Product: All the food was delicious and was replaced regularly by staff. Enjoyed the desserts too.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

16-Feb-2015
Service: + +
Product: + +

Service: My oversea guests were so impressed.

Product: Seafood is so fresh.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

15-Feb-2015
Service: + +
Product: +

The staff were pleasant and helpful.

Overall 4/5

Review for Long Lunch Cruise

13-Feb-2015
Service: + +
Product: + +

Service: All staff were efficient, helpful and polite. The boat was extremely clean and comfortable in every respect.

Product: The food was absolutely delicious and the serving size was just right.

Overall 5/5

Review for Long Lunch Cruise

12-Feb-2015
Service: + +
Product: + +

Service: This was the 2nd lunch cruise I have taken this time with my Parents and Mother in law with us all visiting from Queensland. Thank you very much for an enjoyable afternoon.

Product: We were celebrating our trip to Sydney and had an excellent lunch, the food was cooked to perfection and the service was fantastic. An unexpected surprise was the window seat. Thank you.

Overall 5/5

Review for Long Lunch Cruise

12-Feb-2015
Service: + +
Product: + +

Service: Staff were very pleasant and helpful.

Product: The food was beautiful and nice selection of choices.

Overall 5/5

Review for Long Lunch Cruise

12-Feb-2015
Service: + +
Product: + +

Service: We booked our cruise online and was very easy. Service on board was excellent

Product: We thoroughly enjoyed our lunch cruise. Will definitely recommend to others

Overall 5/5

Review for Long Lunch Cruise

11-Feb-2015
Service: +
Product: +

Service: Check-in was great .... on-board the service was great .... but boarding was horrible. We were first passengers to arrive and check in but then a large Asian tourist group arrived and swamped the boarding jetty to the exclusion of all other passengers. It was so overwhelming we almost quit and asked for refund. Could not have imagined being trapped on a boat for 2+ hours with such a large noisy group. Luckily, when we finally boarded we were directed to an upper deck while the group remained downstairs ... but we were not aware of that before we boarded.

Product: Would love to have given you an "excellent" for the food because it was. However, it was all ruined by the revolting coffee on offer at the end. It looked like tar off the road as it poured out and tasted like it too!!!!!! Could not drink it. Ruined what had been a fabulous couple of hours on Sydney Harbour.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

09-Feb-2015
Service: + +
Product: + +

great cruise, great lunch, great staff, great day.

Overall 5/5

Review for Sailors Lunch Cruise

09-Feb-2015
Service: + +
Product: + +

Service: We enjoyed our day with captain cook cruise.

Product: Good variety, tasty, fresh food��

Overall 5/5

Review for Seafood Buffet Lunch Cruise

09-Feb-2015
Service: +
Product:

Service: Great company, great venue Sydney Harbour but the food really let you down.

Product: Wait Staff and setting was great, Christine was exceptional.

Food was very disappointing on the buffet. Frozen/Tastless Crab, average salad,

To busy eating to enjoy the view.Next time I would take cruise only, not food option.

I have previously enjoyed the ala carte, which was definitely 10 times better than buffet. It was a trial for an 80th Birthday in May, but think we will just take the cruise only option. Sorry to complain, but food definitely needs to be revisted for Price... thanks Tracey

Response from Captain Cook Cruises: Thank you for your recent feedback of your buffet lunch cruise with us on Sydney Harbour. We were delighted to read that you found the wait staff exceptional. We were disappointed to read your comments about the food as our menu and layout has been upgraded and changed the Seafood Buffet and usually receives great praise. We agree that the views from the harbour are amazing and they certainly can distract from enjoying the food.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Seafood Buffet Lunch Cruise

09-Feb-2015
Service: + +
Product: + +

Service: Having the private room at the back of the boat and a dedicated table person really gave my friends the best harbour cruise they have ever been on, they were absolutely rapt.

Product: The meal was slightly small but all three courses were high quality. The drinks package was terrific Thankyou

Overall 5/5

Review for Long Lunch Cruise

07-Feb-2015
Service: + +
Product: + +

Service: Excellent service, very friendly and courteous

Product: The food was great and the waitress very nice

Overall 5/5

Review for Long Lunch Cruise

06-Feb-2015
Service: + +
Product: + +

Service: Great cruise. All on board is good.

Product: The lunch is great.Food was tasty. It is far better than Captain cook cruise in Perth (Fremantle to Perth) I took a lunch cruise back in Jan 2013

Overall 5/5

Review for Seafood Buffet Lunch Cruise

04-Feb-2015
Service: +
Product: +

Service: No problems with the booking.

Product: Unfortunately the lunch seemed very rushed especially because our passengers had been on board since Darling Harbour and had started their lunch before we got on at Circular Quay. However the quality of food and the cruise itself were perfect.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

04-Feb-2015
Service: + +
Product: + +

Service: The crew were very accommodating and always made sure we were being looked after. It was a very nice change of pace from some restaurants that you go to.

Product: The food was beautiful and of a high quality. We were very impressed and very full.

Overall 5/5

Review for Long Lunch Cruise

04-Feb-2015
Service: + +
Product: + +

An awesome trip! A superb food! Life is good at the cruise!

Overall 5/5

Review for Seafood Buffet Lunch Cruise

01-Feb-2015
Service: + +
Product: + +

Service: The cruise and service was first class and made mums 80th birthday celebration a very special day.thanks

Product: The menu and food was excellant

Overall 5/5

Review for Long Lunch Cruise

30-Jan-2015
Service: + +
Product: + +

Service: Staff were excellent and friendly and cruise reat

Product: Great selection of food and beverages well done.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Jan-2015
Service: + +
Product: + +

Service: Japanese staff served us. She was so helpful.

Product: We loved them.

Response from Captain Cook Cruises: Thank you for your recent feedback of your Lunch Cruise with us on Sydney Harbour. We were delighted to read that you were greeted with great customer service and loved your cruise overall.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

29-Jan-2015
Service: +
Product: +

Service: We had a very lovely day.,food lovely.staff friendly. So much we are planing another cruise this year with more people coming. Thanks again for a great day!

Product: We had a lovely lunch

Response from Captain Cook Cruises: Thank you for your recent feedback of your Lunch Cruise with us on Sydney Harbour. We were delighted to read that you found the staff friendly and enjoyed the cruise overall.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Long Lunch Cruise

29-Jan-2015
Service: +
Product: +

Service: Good

Product: Good

Response from Captain Cook Cruises: Thank you for your recent feedback of your Lunch Cruise with us on Sydney Harbour, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Seafood Buffet Lunch Cruise

28-Jan-2015
Service: + +
Product: + +

Service: great service, great food.

Product: great atmosphere, fun day

Response from Captain Cook Cruises: Thank you for your recent feedback of your Melbourne Cup Lunch Cruise with us on Sydney Harbour. We were delighted to read that you had a fun day with a great atmosphere, service and food.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Melbourne Cup Lunch Cruise

28-Jan-2015
Service: + +
Product: + +

Service: Second to none

Product: Was our first anniversary and We couldn't of spent it in a better way. The staff were amazing and I would have no hesitation in coming back again or recommending it to others.

Response from Captain Cook Cruises: Thank you for your recent feedback of your Lunch Cruise with us on Sydney Harbour. We were delighted to read that you choose to celebrate your special day with us, and that you found the staff amazing. Once again thank you for your feedback, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

28-Jan-2015
Service: + +
Product: + +

Excellent Bar Service

Response from Captain Cook Cruises: Thank you for your recent feedback of your Lunch Cruise with us on Sydney Harbour, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

28-Jan-2015
Service:
Product:

Service: I booked 15 window seats and half were with their backs to the window. I insisted theymove the tables so everyone had a view. Reluctantly, they obliged and changed the orientation. The only "service " was to sell drinks. We had to get our own coffee and dessert.

Product: I was disappointed in the service and the non seafood choices (Indian Curry?)

The plates were too small and the buffet lines too long.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

27-Jan-2015
Service: + +
Product: + +

Service: The staff and service were very professional. The layout of the dining area was also fantastic as it allowed for uninterrupted views of the water during the cruise.

Product: The food was really good, there was a good variety and amount of food available. We felt that we got good value for our money.

Response from Captain Cook Cruises: Thank you for your recent review of your Lunch Cruise with us on Sydney Harbour. We were delighted to read that you found the staff very professional, enjoyed the vessel and the food really good. We agree that the variety and amount of food on offer is excellent and this cruise is good value for money.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

26-Jan-2015
Service: + +
Product: + +

Service: Friendly and well organised.

Product: Food was very good and the wait service was excellent.

Response from Captain Cook Cruises: Thank you for your recent review of your Lunch Cruise with us on Sydney Harbour. We were delighted to read that you found the staff friendly with excellent customer service and the food good.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

26-Jan-2015
Service: + +
Product: + +

Service: Our family had a great afternoon with Capt Cook - would thoroughly recommend it to everyone.

Product: The lunch cruise was delicious, commentary good and we were made a fuss off because it was my Dad's 90th birthday..........many thanks

Response from Captain Cook Cruises: Thank you for your recent review of your Lunch Cruise with us on Sydney Harbour. We were delighted to read that you choose to celebrate your Dad's birthday with us, that you found the food delicious and the commentary and service good.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

25-Jan-2015
Service: + +
Product: + +

Service: The staff were friendly and lovely. It was a celebration for my sister's 50th birthday and they even sang for her. We had a brilliant day and our overseas visitors said it was a highlight of their trip to Sydney.

Product: Lovely lunch. Plenty of food which was replenished straight away. No one missed out. Beautiful.

Response from Captain Cook Cruises: Thank you for your recent review of your Lunch Cruise with us on Sydney Harbour. We were delighted to read that you choose to celebrate your sisters birthday with us, that your found the staff friendly and the food plentiful.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

25-Jan-2015
Service: + +
Product: + +

Service: I enjoyed the service and food.

Product: The food was fresh and very delicious. One of the best beef meat I have eaten.

Response from Captain Cook Cruises: Thank you for your recent review of your Lunch Cruise with us on Sydney Harbour. We were delighted to read that you enjoyed the service and that the beef in particular was delicious.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

24-Jan-2015
Service: +
Product:

Service: The previous Murray River Cruise was excellent.

Product: However,

( 1 ) we purchased the LONG Lunch Cruise thinking the cruise would take us to different harbour sights. All the LONG lunch cruise consists of is " going " around the same route TWICE!! This is NOT mentioned on the itinerary. We were entertaining guests from Poland. They enjoyed the harbour, not knowing there is more to be seen.

( 2 ) We did not realise that our drinks ( even after lunch coffee ) were an extra cost!!!

Surely a drink allowance could be included.

Response from Captain Cook Cruises: Thank you for your recent feedback on your long lunch cruise. We were delighted to read that you enjoyed your previous Murray River cruise with us. We were disappointed to read your comments in regards to the tour route, as we do have maps available on the website. We do offer a drinks package, which can be purchased prior to the cruise and as per most restaurants menus tea and coffee is not included in our prices.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Long Lunch Cruise

23-Jan-2015
Service: + +
Product: + +

Service: Captain Cook Cruises were fantastic. I have recommended Captain Cook Cruises to my friends when they visit Sydney next.

Product: The cruise and staff were excellent. We were looked after very well and our meal was delicious. Hats off to the Chefs.

Response from Captain Cook Cruises: Thank you for your recent review of your Lunch Cruise with us on Sydney Harbour. We were delighted to read that you found the staff and cruise excellent and that the food was delicious.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

23-Jan-2015
Service: + +
Product: + +

Would recommend this experience to everyone

Response from Captain Cook Cruises: Thank you for your recent review of your Seafood Buffet Lunch Cruise with us on Sydney Harbour, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

22-Jan-2015
Service: + +
Product: +

Service: Harbour cruise was excellent and service V G Thank you

Product: It was very good but if prawns and oysters were 20% bigger the whole experience seems more classy.

We went to Doyles and their food has slipped off the excellent class.more like a cafe but they still charge their price

Response from Captain Cook Cruises: Thank you for your recent review of your Seafood Buffet Lunch Cruise with us on Sydney Harbour. We were delighted to read that you found the service very good and that our experience is comparable to other venues.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Seafood Buffet Lunch Cruise

22-Jan-2015
Service: + +
Product: + +

The service and food was exceptional. I was impressed with the vessel and the caption explaining all the sights around the Harbour.

Response from Captain Cook Cruises: Thank you for your recent review of your Seafood Buffet Lunch Cruise with us on Sydney Harbour. We were delighted to read that you were impressed with the vessel as well as the commentary.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

22-Jan-2015
Service: + +
Product: + +

Service: Happily consider it again as an experience

Product: Very enjoyable

Response from Captain Cook Cruises: Thank you for your recent review of your Long Lunch Cruise with us on Sydney Harbour, it is appreciated.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

22-Jan-2015
Service:
Product: +

Service: good food, but I had a good experience ga, we pay dearly for the cruise joined with 9 people but by the time we got into the boat you are treated like not pay, we were expelled and in suru out just because you have one seat, should the waiter that drive us was heard excuse us if we are not wrong ship and want to see our tickets but the lady waitress did not want to hear your reasons and kept saying do not sit out here, until all pengunjing see us as you have troubled to come another waitress saw we fuss and see our reservation and explain if our seats in the upper deck cruise ling. indeed infuriating experience

Product: for good food served and good quality as well

Overall 4/5

Review for Long Lunch Cruise

22-Jan-2015
Service: + +
Product: + +

Service: Have been using Capt Cook for many years i was a personal of Trevor

Product: Seafood Buffets always good have booked my walking group every Christmas for the last four years

Response from Captain Cook Cruises: Thank you for your recent review of your Seafood Buffet Lunch cruise with us on Sydney Harbour. We were delighted to read that you remember our founder, and thank for your constant return patronage.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Jan-2015
Service: +
Product: +

Service: The service was abit too quick with all of the food coming in the first hour of the long lunch

The staff were attentive

The ship was enjoyable

Product: Decent food not amazing but decent, the timing was too quick for a long lunch, it could have been staggered abit more so you could enjoy dessert later into the cruise.

The deserts could have been abit more well balanced, chocolate and lemon tart don't really go well together but the salmon was really nice.

Response from Captain Cook Cruises: Thank you for your comments of your long lunch cruise with us. We were delighted to read that you enjoyed the vessel and found the food good. We have made our Hospitality Team aware of your timing comments. Our staff appreciate your feedback.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Long Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: Service was excellent. Staff were friendly. Food was excellent. I have recommended it to many family and friends. Met some very lovely people from other countries. Would go again.

Product: Seafood lunch was delicious. Very nice.

Response from Captain Cook Cruises: Thank you for your recent review of your Seafood Buffet Lunch Cruise with us on Sydney Harbour. We were delighted to read that you found the service excellent with friendly staff and the food delicious.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: Your service staff are very professional and efficient.

Product: The service was great, the food was tasty and the view amazing.

Response from Captain Cook Cruises: Thank you for your recent review of your Long Lunch Cruise with us on Sydney Harbour. We were delighted to read that you found the staff professional and efficient as well as the food tasty. We agree that the views are amazing.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: The staff were amazingly helpful and friendly.

Product: the Seafood Buffet Lunch was mouth watering and the cruise itself was so relaxing and enjoyable.

Response from Captain Cook Cruises: Thank you for your recent review of your Seafood Buffet Lunch Cruise with us on Sydney Harbour. We were delighted to read that you found the food mouth watering, the cruise relaxing and were greeted with great customer service.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Jan-2015
Service: + +
Product: +

Service: Loved the cruise.

Product: I was disappointed that tea and coffee were not included in the long lunch package, if dessert is offered then so should tea and coffee.

Response from Captain Cook Cruises: Thank you for your recent review of your long lunch cruise with us on Sydney Harbour. We were delighted to read your cruise overall and our tea and coffee offering is similar to most restaurants that is, at additional cost.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Long Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: My husband and I had a fantastic time for our wedding anniversary! Would definitely do it again!

Product: The food was device and the service was flawless!

Response from Captain Cook Cruises: Thank you for your recent review of your Long Lunch Cruise with us on Sydney Harbour. We were delighted to read that you choose to celebrate your wedding anniversary with us and that you enjoyed the food and the service.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: It was fantastic

Product: beautiful.especially the vegetable curry.

Response from Captain Cook Cruises: Thank you for your feedback of your recent cruise with us on Sydney Harbour, it is greatly appreciated

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: First time users of this cruise.Very well done.

Product: Buffet very good to excellent.Staff helpfull and fun.

Response from Captain Cook Cruises: Thank you for your feedback on your cruise with us on Sydney Harbour. We were delighted to read that you found the buffet good and the customer service excellent.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: Thankyou so much to Captain Cook Cruises, we had a wonderful time for my husbands 60th birthday, our family came from throughout Australia to get together on the cruise, food was great, staff were attentive and helpful, loved the guided tour of the harbourside homes and history around the harbour, we would highly recommend this cruise

Product: as above

Response from Captain Cook Cruises: Thank you for your recent feedback of your cruise with us on Sydney Harbour. We were delighted to read that we were able to help you celebrate your husbands 60th birthday with great food, attentive customer service and an enjoyable cruise route.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: captain Cook made 80th anniversary. celebration unforgettable! Thank you!!!

Product: delicious food, enough time to enjoy the picturesque Sydney main icons and coastline

Response from Captain Cook Cruises: Thank you for your recent feedback of your cruise with us on Sydney Harbour. We were delighted to read that we were able to help make your anniversary so special with delicious food and great photo opportunities.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

21-Jan-2015
Service: + +
Product:

Service: lunch good

Product: The cruise i thought was a long lunch cruise on sydney harbour,but all u did most of the time was going back to pick up passangers for part of the cruise,a waste of time ,the lunch food great,but woundnt recommend to anyone to do the longer cruise ,the buffett lunch would be sufficient.

Response from Captain Cook Cruises: Thank you for your feedback on your Long Lunch Cruise with us on Sydney Harbour. We offer the longer cruise for those wishing to remain on the boat longer. If passengers want a shorter cruise they are able to either disembark on one of the earlier stops alternatively take the Buffet Lunch cruise. We do agree the food is great.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 2/5

Review for Long Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: Enjoyed our experience. Will recommend

Product: Food was great. Waiters friendly.

Response from Captain Cook Cruises: Thank you for your feedback, it is greatly appreciated. We were delighted to read that you found the food great and the waiters friendly.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

21-Jan-2015
Service: +
Product: +

Service: it was a lovely cruise food and service was great

Product: lovely lunch

Response from Captain Cook Cruises: Thank you for your feedback on you recent review of your Seafood Buffet Lunch cruise. We were delighted to read that you enjoyed the food and found the service great.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 4/5

Review for Seafood Buffet Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: Very nice atmosphere and service

Product: Very delicious meals, been take care of (staff are friendly), excellent experience

Response from Captain Cook Cruises: Thank you for your feedback on your cruise with us on Sydney Harbour. We were delighted to read that you found the meal delicious, were taken care of by friendly staff and overall had an excellent experience.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Long Lunch Cruise

21-Jan-2015
Service: + +
Product: + +

Service: Well worth the money spent

Product: Very good food, and a lot of room to move around.

Response from Captain Cook Cruises: Thank you for your feedback on your recent cruise with us on Sydney Harbour. We were delighted to read that you found the cruise value for money, enjoyed the food and found the vessel spacious.

Kind Regards,
Richard
Head of Sales & Marketing
Captain Cook Cruises

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: +
Product: +

Service: Booking easy on line. Conflicting information regarding seating for baby & it took some time to have it brought to the table when I'd rung soon after making the booking.

Product: Food was tops. Cruise excellent. Hard to get extra drink service after initial order placed. Everybody went hope happy.

Overall 4/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: We were very impressed with our Long Lunch Cruise, and would highly recommend this to anyone.

Product: Food was of high quality and presentation and service excellent - we thoroughly enjoyed it.

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Very pleased, would definitely go again.

Product: Wonderful. Thoroughly enjoyed our wedding anniversary.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: +

Service: Reception and booking staff were excellent, booked for 19 people and all went very smoothly, exactly as I expected.

Product: Meal was very good and staff excellent, we all had a very pleasant day.

Overall 4/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: +

Service: Great lunchtime cruise . Would recommend to others

Product: Cruise was very enjoyable and the food and staff excellent

Overall 4/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: +
Product: +

Service: overall was a good cruise, waiter was attentive

Product: The bar was closed an hour before the cruise ended without warning and we hada group of 17 people who wanted a drink. Food was much better than last year however

Overall 4/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Excellent service. Charming staff. Happy to recommend.

Product: Ideal for our birthday celebrations. Thank you.

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: We had a great time, great food, interesting commentary, quite cruise with family and friends. I had told lots of people to consider this for a good relaxing day

Product: Food was great. there was a good selection of different foods and plenty for those who wanted to go back for seconds. everyone in my group were very pleased with what we had. great value for money.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: I was very impressed and next time I visit Sydney I will go again.

Product: The lunch was fantastic and the drinks package was the way to go. Thank you.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: +
Product: + +

Service: enjoyed our time but was too short.

Product: Lovely food. Thanks

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: It was comfortable, well organised. We had a great time. Thanks

Product: Food was really tasty. We enjoyed it.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Like the way centre tables are raised to take in views....presentation excellent, seating well spaced. quiet environment. air cond not too cold

Product: Christmas function for 12.....food, beverages excellent. Wait staff friendly.

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: +
Product: +

Service: I've always found staff and service on Captain Cook to be very good.

Product: Food was good and staff were attentive and professional. The MC's mic was very loud with lots of static at times.

Overall 4/5

Review for Melbourne Cup Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Wonderful day perfect service staff courteous, I couldn't believe how cheap it was. I have used Captain Cook cruises before, always the same 10 out of 10 for everything

Product: Excellent food, service what you would expect from a five star restaurant

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: +
Product: + +

Service: We had a good cruise, I struggled a little to hear the comentary.

Product: Fabulous buffet luncheon, food was delicious.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: The staff , food staff and bar staff, were very attentive to us and very welcoming.

Product: The food was nicely prepared and the platters refreshed often.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Very easy to book online. I did phone up though with a few questions and the phone staff were very friendly and informative which certainly helped with my decision re buffet cruise or long lunch.

Product: Fabulous food and plenty of it. Very relaxing cruise with good commentry. We took overseas visitors so this cruise was a wonderful introduction to Sydney Harbour for them.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Very happy with the service.

Product: Menu was great with excellent choices. Everything was cooked to perfection.

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: +
Product: + +

Service: There was a little confusion on the location of embarking requiring a speedy relocation to another dock. Beyond that it was most enjoyable.

Product: The meal and service was very pleasing

Overall 5/5

Review for Melbourne Cup Lunch Cruise

20-Jan-2015
Service: +
Product: +

Service: The cruise was great, the only point of improvement I would suggest is the information about pick up locations etc. The tickets referred you to the website, but the website did not have any information and could do with some improvement.

Product: Efficient service and plenty of food. overall pretty good value for money.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Awesome experience to take overseas visitors...highly recommended...thx very much

Product: Very good seafood buffet....which is a highlight as well as the experiece on the harbour....

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: We enjoyed the 3hr Long Lunch on Sydney harbour, wonderful experience

Product: From the moment we boarded we experienced wonderful service, great food and atmosphere. Would highly recommend Captain Cook Cruises. Thankyou for our most enjoyable afternoon on Sydney Harbour

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: service was very good albeit a bit fast for our liking , we had 3 hours to eat and we asked that the delicious meal was slower in coming.

Product: Small criticism - we purchased the $25 bar voucher and found the service of drinks very slow, as if you didn't want us to drink more than the amount we purchased.

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: +
Product: +

Service: The waiter was a bit slack, we had to raise our hands to get his attention to replenish our drinks, & other tables were offered extra bread rolls, whilst we weren't.

Product: We had to sit at Darling Harbour wharf for half an hour, would have much preferred to be cruising the harbour.

Overall 4/5

Review for Long Lunch Cruise

20-Jan-2015
Service: +
Product: + +

Service: I found the website to be rather difficult to navigate around, with too much information overload. However, personal contact with staff to clarify information was superb.

Product: It was a wonderful experience, and the staff were so attentive.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: We really enjoyed the service & food. The views of the harbour & cruise ship docked at Circular Quay were again outstanding. The harbour delivered eventhough it was a grey old sultry day in Sydney town. Very happy!

Product: Very well worth the almost 3 1/2 hr cruise. The food selection was a delight & impressed us. The staff were a delight & the additional bar package was very well worth the extra mile. Thankyou - we have been telling everyone about our experience.

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Well managed excellent service

Product: Beautiful trip, ship, cruise and food

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: A great way for visitors to see the harbour.

Product: Good food, good service and great views. Excellent value.

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Overall the service and friendliness of staff were exemplary.

Product: The food was very good (my eye fillet in particular was excellent). About the only item I would improve on was the coffee (very minor).

Overall 5/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: +

Service: Excellent to our time in Sydney.

Product: Lovely fod and views

Overall 4/5

Review for Long Lunch Cruise

20-Jan-2015
Service: + +
Product: + +

Service: Everything as expected.

Product: Food was excellent.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

20-Jan-2015
Service: + +
Product: +

Service: Service is excellent'.

Product: I hope you will serve soup for the kids next time.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: +

Service: Great view

Product: Good food and service

Overall 4/5

Review for Sailors Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Food and service were excellent

Product: Food and service were excellent

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: It was disappointing that could not hear the commentary on the lower level which we were limited to because one of our party was in a wheel chair. I have previously taken your afternoon coffee cruise on which the commentary was excellent, and was expecting the same on this lunch cruise.

Product: Our buffet was not available on the lower level where we had to sit because one of our party was in a wheelchair.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: We honeymooned in Sydney 44 years ago, so on our anniversary we thought why not go back. This time we did it style on your Captain Cook long lunch cruise. You made our day very special. Thank you to all staff on board.

Product: Excellent service, delicious food, fabulous scenery, wonderful memories. Thank you

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

I took my elderly parents and the staff were so lovely. Thankyou

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: We enjoyed it immensely. Very thoughtful staff and very comfortable.

Product: Very nice lunch. Loved the whole cruise. Thank you

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Situated near windows was wonderful. Polite staff, clean vessel.

Product: Service just a little slow with alcohol for our large group.

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: very good a bit longer cruise would make it all fit in a better, with a commentary on places around the harbour.

Product: the seafood was beautiful and fresh though we felt a bit rushed! it would be better if it went for at least another 1/2 an hour

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product:

Service: Ferries were excellent clean and very quick

Product: The seafood buffet was not near enough. The prawns were still frozen and not enough. By the time my mother , son and myself got to the food was not much left. For the amount of money I spent and also for window seats it was a it disappointing . The selection of buffet was limited

Overall 2/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: +
Product:

Service: Enjoyed the boat ride

Product: There was no service which I expected for plate collection etc and the buffet was poor in variety and the hot food only catered for those that can eat spicy food.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: Reliable and consistent. Good all round quality and service

Product: The food and the quality of the cruise was good. The compere for the occasion might have been better integrated into the experience and less interfering. We found that a little over bearing but otherwise the occasion was good. Thanks!

Overall 4/5

Review for Melbourne Cup Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: COMPANY AND SERVICE WAS GOOD

Product: HAVE HAD THE LONG LUNCH BEFORE, WE WERE MORE IMPRESSED WITH MEAL PREVIOUSLY, BUT WAS STILL ACCEPTABLE

Overall 4/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: we were taking some visitors from the UK to lunch on Sydney harbour. We all had a fantastic time on the boat. We were made feel very welcome the moment we stepped on board. The staff in the restaurant were very welcoming and helpful which made the day a very memorable day for all . Thank you Captain Cook Cruises.

Product: The meal was just the ideal lunch for us on the day. the staff were friendly and helped us all choose from the menu.

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: bathroom facilities needed on top level.

Product: food was o.k but would have enjoyed some music or some form of entertainment for the duration of trip.

Overall 4/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: +

Service: Food was suberb, service was great! Had a super fun day

Product: We he an excellent day, but would've loved some music for more atmosphere even if there was saving downstairs it would've been great

Overall 4/5

Review for Melbourne Cup Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Excellent!

Product: I liked the food, service, music, seat, table, toilets and length of the cruise.

It would be even better if it went further towards Spit Bridge. And one toilet seat was broken.

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: very good

Product: excellent food

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Service was excellent

Product: I had an absolute ball , the service food and amount of alchol included was perfect

Would recommend to all my friends and have to many all ready

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: It was great and I will be doing another soon

Product: My Mother and myself enjoyed the lunch and the cruise that we are look to come to Sydney and do it again soon.

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: a great way to spend an afternoon on the harbor, good food and wine and service

Product: the food was wonderful and the staff very attentive

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Friendly, professional service and very clean facilities.

Product: Good food and perfect amount of time spent cruising around Sydney harbour.

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: No problems over the booking and joining the cruise on the day.

Staff members helpful, polite and friendly.

Product: Food plentiful, well presented and tasty.

Enjoyed the commentary too, quite informative, especially for our UK visitors.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: Good

Product: Good. Nice food, friendly service

Overall 4/5

Review for Long Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: The service was very good & so were the staff. The boat was a bit stuffy on such a hot day.

Product: Delicious lunch

Overall 4/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: good service

Product: excelllent food and service

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Service was great

Product: Very good food, thanks again

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: A very special experience for myself and family - a great memory on our beautiful harbour.

Product: Great food and service

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: +

Service: stuff were very friendly and the service were quite prompt. had great time!

Product: good quality sea food, but if can provide more (in quantity), that will be excellent.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Very friendly staff and excellent service.

Product: Fantastic way to end our vacation in the harbour city.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Enjoyed the cruise very much

Product: The food was excellent

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: Lovely way to celebrate

Product: Good was nice but there should have been sweeps

Overall 4/5

Review for Melbourne Cup Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: Reputable company, good service

Product: Better than expected, good value

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: +
Product:

Service: the waitress was polite and friendly but the service was bad.

Product: the main dish already cool down when served and it takes very long to serve the main dish after the starter was served.

Overall 2/5

Review for Long Lunch Cruise

19-Jan-2015
Service: +
Product:

Service: Service was great, cruise itself was great but standard of food could be improved.

Product: Unfortunately the Oysters were of poor quality, pieces of shell left in them and were tiny. Small amount of other food choices.

Overall 2/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: the staff and crew where very attentive

Product: thhe standard of the food exceeded our expectations

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: Enjoyed the experience, staff service was very good.

Product: A little disappointed that there was not a bigger selection of Champagne at the bar.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

We were placed on a table in the middle of the boat as I wasn't aware we could buy window seats and one of the waiters upgraded us to a spare window table which enhanced our whole lunch cruise 100%. It's little things like that, that will make me recommend you to everyone else!

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

We have been on a few different harbour cruise and captain cook cruise was the best, as it was our anniversary we had a great day

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Excellent

Product: Excellent

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: All fine

Product: Great time

Overall 5/5

Review for Melbourne Cup Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Lunch on Boxing Day saw the start of Sydney to Hobart yacht race...well it was in the distance, but we saw it ! Great day, nice food happy to recommend it to anyone.

Product: Good food, great views. Very happy will do it again.

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: All good. Just what we expected.

Product: Great, thanks.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: The staff were very attentive and friendly. Reputable company, professional and organised. Unclear as to where/when we were to get off , had to enquire - perhaps a small brochure outlining this and the availability of a commentary on the table?

Product: Plenty of time to enjoy the harbour and the meal, although we were unaware that there was a commentary that was available on the top deck - it would have been good to have been told of this as we would have liked to hear it as we sailed along. The drinks menu was a little expensive. Food was reasonable.

Overall 4/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Staff were helpful and the cruise was lovely

Product: Great food, wonderful views

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Everything was nice

Product: Loved the food

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: good service

Product: too long waiting at port at Darling harbour

Overall 4/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: We found everything to be to our likeing

Product: Would recommend this to anyone

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Great food and great service

Product: Would highly recommend the Long Lunch Crusie

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: I would normally rate this excellent, but this is the first time I have tried the Buffet lunch and found if we needed service we had to ask for it and the selection of food wasn't to my taste. I normally dine on the Top Deck long lunch and will continue to do so.

Product: Food options wasn't to my taste. Deserts were excellent

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: Love being met by the guy in the 18th century naval uniform and bookings etc were a breeze

Product: Food met expectation and the table service was good. There were a couple of staff members who were extremely helpful and attentive and particularly tolerant with an autistic teenager in our party. Thanks, greatly appreciated.

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: A fabulous day showcasing our harbour to overseas visitors.

Product: We were pleasantly surprised at the quality & presentation of our meal.

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: I have cruised on the Captain Cook Lunch cruise (top deck) a number of times - always most enjoyable but the location of the toilets on board makes it rather difficult climbing stairs for a lot of older people. And of course the cruise is not an option for the disabled.

Product: I couldn't select Excellent because the entree was only warm instead of hot. Other than that the long lunch and cruise was most enjoyable. I would do it gain.

Overall 4/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Toilet facilities were not easy for older people to get to .No lift .

Product: The starter course and main meal were a similar dish. More choice perhaps ?

Overall 5/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Easy on line booking. Courteous staff at office & on board.

Product: Very good cold seafood selection and a variety of cold dishes.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Easy to book, staff were friendly, cruise ship was well presented

Product: Great range of food and plenty of it.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: love captain cook cruises

Product: service was good

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Our party had an exceptional day on the harbour thanks to Captain Cook Cruises.

Product: The variety and quantity of the Seafood Buffet exceeded our expectations.

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: Staff very pleasant

Product: But could have been a little hotter

Overall 4/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: +
Product: +

Service: Service was very good. No complaints.

Product: Great service, good food. Overall it was very good however the only downside was that it was basically the same cruise twice so on the second time around you did not see anything new.

Overall 4/5

Review for Long Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: Staff were very friendly and helpful. Disappointing that the office on the wharf was closed that day where I was told to collect my tickets. It was also a shame that there were empty alcohol bottles stewn round the office :(

Product: Good selection and was never empty

Overall 5/5

Review for Seafood Buffet Lunch Cruise

19-Jan-2015
Service: + +
Product: + +

Service: We had overseas visitors who were thrilled to be on the harbour and seeing the magnificent surroundings!

Product: We had great fun and enjoyed the lunch!

Overall 5/5

Review for Long Lunch Cruise

Ratings guide:
Excellent: + +
Good: +
Poor:
Bad: