Lunch Cruises

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There isn't another harbour in the world to rival Sydney's beauty and vibrancy. A lunch cruise is the best way to combine million dollar harbour views with spectacular dining. Choose from our range of buffet and a la carte dining options, group special event or sightseeing cruises ...

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See our full range of lunch cruises including:-

Long Lunch
Is there anything better than an invitation to a long lunch with good company, great water views and sensational cuisine? Weekends are fantastic but its even more indulgent during the week.

Top Deck Lunch
Created for the locals, this cruise is an exceptional 360 degree waterfront restaurant experience. The menu is premium a la carte and served on the top of three restaurant decks with the best views in Sydney.

Seafood Buffet Lunch
Sydney, seafood, sightseeing & sunshine. All set on the world's most beautiful harbour and in a casual and relaxed atmosphere aboard Sydney's most impressive cruise ship.

Special or limited timetables operate on 25, 26 & 31 December, 26 January and selected special events.

Accessibility for people with a Disability Policy 

Special Conditions apply to all Special Offers


Select cruise and date below View Special Offers

Options Sun May 29 Mon May 30 Tue May 31 Wed Jun 01 Thu Jun 02 Fri Jun 03 Sat Jun 04
More Info
  • Cruise on MV Sydney 2000*
  • 3 course Contemporary Australian a la carte dining
  • Main Harbour sights
  • Million dollar views 

Updating cruise availability...

More Info
  • Cruise on MV Sydney 2000*
  • Two course contemporary Australian a la carte dining
  • Main Harbour Sights
  • Million dollar views 
More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • Delicious buffet featuring Sydney rock oysters or mussels, ocean prawns, succulent fish, plus a full range of non-seafood and vegetarian dishes, dessert & cheeses
  • Main Harbour sights & commentary
More Info
  • Christmas Party Buffet Lunch
  • Tyrrells house bottle still & sparkling wine, Tooheys beer & softdrinks
  • Live music
  • Cruise aboard premium vessels
  • Shared party tables

Other Cruises - Special Events

Christmas Day
25 December
Valentines Day
14 February
Vivid Festival
May - June
Seniors Week
March
Whale Watching
May - November
Boxing Day
26 December
Christmas in July
July
Football Transfers
June - October
Earth Hour
March
Food Festival
Good Food Month High Tea
New Years Eve
31 December
Christmas Parties
November - December
Mothers Day
May
Syd Intl Boat Show
August
Easter Show
Sydney Royal Easter Show
Australia Day
26 January
Melbourne Cup
November
Fathers Day
September
Biennale
March - June
School Holiday Fun
Great Offers for Kids

96 % approval from 561 responses

Date
Rating
19 Hour(s) ago
4/5

Service: nice cruise

Product: I like my seafood fried or grilled :(

Review for Seafood Buffet Lunch Cruise

23 Hour(s) ago
2/5

Service: The cruise was excellent. BUT the food was mediocre - not enough variety

The wine was OTT expensive.

Product: At the end of a very looonnng queue, Staff couldn't keep up with demand.

When I arrive there were only 1/2 doz prawns left. etc.

Review for Seafood Buffet Lunch Cruise

23 Hour(s) ago
4/5

Service: Good cruise with a nicely appointed boat. The male toilets were excellent. Food was ok and the service was very good. The wine was really very expensive however.

Product: The cruise was ok but could have gone further up the harbour ( perhaps a very, very small commentary such as when Opera House was built, where the Government residence was at Kirribilli, what the Garden Island dock yards was used for, identify Shark Island. Compared to the Vagabond which we had gone on two weeks earlier it was not quite that good close. Although the Captain Cook cruise boat itself was of course much grander and the male toilets were five and a half star class excellent. The wine was very, very expensive on the Captain Cook cruise which was a bit disappointing for our overseas guests and us. Overall ok and thank you for the opportunity to comment as we are proud to show Australia in good light to overseas visitors who will tell many others it is a good or not so good place to visit.

Review for Long Lunch Cruise

26 Hour(s) ago
2/5

Service: Good commentary and the boat was in nice condition.

Product: Not as big as I had hoped. The food was okay but the elderly people were like vultures.

Review for Seafood Buffet Lunch Cruise

44 Hour(s) ago
5/5

The cruise was excellent the food fantastic the waiter Amit looked after us with excellent service. My family all enjoyed the afternoon. We will be back.

A great day John

Review for Long Lunch Cruise

24-May-2016
4/5

Service: Good service, fast check in

Product: Good service but I little bit too much people on board

Review for Long Lunch Cruise

24-May-2016
5/5

Service: Fantastic food and service and the boat is beautiful would not hesitate to do again.

Product: Fantastic, loved it and it is the second time. Next time I will try the seafood buffet

Review for Long Lunch Cruise

24-May-2016
4/5

Service: Good commentary

Product: Not a great range of food. Dessert ran out quickly. Some of the waiters/waitresses didn't seem to know what they were doing.

Review for Seafood Buffet Lunch Cruise

20-May-2016
5/5

Service: I found everything to be as the website and the food and cruise was really fantastic.

I took my elderly parents and they really enjoyed all aspects of the cruise.

Product: All the seafood was fresh and there was plenty of all the different kinds of foods.

Your wine we found rather expensive St Clairs- too expensive.

Review for Seafood Buffet Lunch Cruise

20-May-2016
5/5

Service: Awesome

Product: Yummyyyyy

Review for Seafood Buffet Lunch Cruise

20-May-2016
4/5

Service: More than what I had expected. The ship was very clean, smooth and quiet.

Product: The menu choice was good, the quality of the food excellent and the staff outstanding.

If I have one negative it would be that there was no commentary on land marks etc, as a visitor to Sydney I had no idea where I was at most points of the cruise.

Review for Long Lunch Cruise

18-May-2016
2/5

Service: very crowded and chaotic boarding a lot of very confused patrons

Product: the food was reasonable for the price paid but very crowded buffet with people jostling each other

Review for Seafood Buffet Lunch Cruise

18-May-2016
5/5

Service: The waitress was kind but very busy. She didn't have time to serve us the drinks before we got our food and when we finally got the drinks it was just one each instead of two each as how we have ordered. we paid for open bar but just drank 1 drink each the whole cruise as everything was a bit of a rush.

Product: The food was excellent and the views were magnificent!

Review for Long Lunch Cruise

17-May-2016
4/5

Service: We enjoyed the cruise. It was easy to book and to take the boat at Circular Quay. Service on board was businesslike and efficient.

Product: We enjoyed the food. The serves were the right size and tasty. However, for some reason, the commentary, which was audible on other decks, couldn't be heard at all on our deck. Plus, one of us chose a dish described as vegetables au gratin, but it was, in fact, a vegetable stack. If we had known, a different dish would have been ordered. However, these issues didn't spoil the cruise...it was just a bit annoying. We would certainly do it again and would be happy to advise others to do so. This was our third cruise with Captain Cook, having taen a New Years Eve cruise and the Sydney to Hobart viewing cruise.

Review for Long Lunch Cruise

17-May-2016
4/5

The cruise was very relaxing and enjoyable.

One suggestion for the commentary that is provided- you should reconsider the use of 'Aborigine' and use 'Aboriginal' or 'Aboriginal people'. The term 'Aborigine' is not the politically correct term and may be considered offensive.

Review for Seafood Buffet Lunch Cruise

17-May-2016
4/5

Service: Good

Product: Good and relaxing

Review for Long Lunch Cruise

16-May-2016
1/5

Service: Staff were very professional

Product: All your seafood was so bad.. Straight out of the freezer.. Just tastes like defrosted ice..

The curries were nice..

Desert and cheeses were nice

Staff were professional

Review for Seafood Buffet Lunch Cruise

16-May-2016
4/5

Service: Service was good and the staff were friendly. No complaints.

Product: Having Tea and coffee included would have made it excellent.

Review for Long Lunch Cruise

16-May-2016
4/5

Service: very good

Product: very good

Review for Seafood Buffet Lunch Cruise

16-May-2016
5/5

Service: Efficent , Friendly, appreciated .

Product: Food was good, served professionally and everything went well. Will definately do again.

Review for Long Lunch Cruise

16-May-2016
5/5

Service: it was a great cruise, could of been a little longer the cruising time, some live entertainment would of been great.

Product: Food was excellent.

Review for Seafood Buffet Lunch Cruise

16-May-2016
5/5

Service: We thoroughly enjoyed our experience.

Excellent service and food.

Thank you for helping make our Mother's Day so special.

Product: The food was wonderful. Good variety.

Review for Seafood Buffet Lunch Cruise

15-May-2016
5/5

Service: What a great Mother's Day. You made a very special mother and daughter moment extra special which your fantastic staff, devine catering and spectacular views.

Thank you to the staff that scarificed their time to make mine an unforgettable experience.

Product: What a great Mother's Day. You made a very special mother and daughter moment extra special which your fantastic staff, devine catering and spectacular views.

We could not fault the food, simply beautiful.

Be seeing you again for more special occasions.

Review for Long Lunch Cruise

15-May-2016
5/5

Service: was a great cruise, alcohol was too expensive, otherwise all great

Product: great service, very enjoyable

Review for Seafood Buffet Lunch Cruise

15-May-2016
4/5

Service: Great service

Product: Would be alot better if they had more options for kids and non seafood eater.

Review for Seafood Buffet Lunch Cruise

15-May-2016
4/5

Service: Excellent

Product: We use captain cook cruises often we are very happy

Review for Long Lunch Cruise

15-May-2016
4/5

Service: all good.

even the waiter was good, evenif it was his first day on the job.

Product: very nice,

hate to much lol

Review for Seafood Buffet Lunch Cruise

15-May-2016
5/5

Service: The staff were very friendly and helpful from the moment you boarded the ship. All smiles!

Product: Took my Mum on this cruise for her first time in Sydney and we absolutely loved it! Great food and selection provided. Would definitely recommend!

Review for Seafood Buffet Lunch Cruise

15-May-2016
5/5

Service: Second time and even better - excellent seafood and very friendly and efficient staff.

Product: As above

Review for Seafood Buffet Lunch Cruise

15-May-2016
4/5

Service: It said in the add that it was a long lunch from12.30pm to 4.30pm but we were off by 2.30pm

Product: but we paid $40 for my husband and myself to sit by a window and half way through the people from lower deck came up and crowded around the rails and all we could see for our money were Bums.

Review for Long Lunch Cruise

15-May-2016
4/5

Service: The layout was good.. The waiter service was ok however they knew little information when asked certain questions about the wines, coffee etc.

At some points it was confusing when it came to the kids meal as the waiters didn't seem to know what was going on

Product: Food was good.. Overall an experience we would certainly partake in again. Thank you

Review for Long Lunch Cruise

14-May-2016
5/5

Service: Used captain cook before had a great experience and that's why I used it again recently. Clean and presentable and the food was delicious.

Product: Plenty of food. Fresh and delicious.

Review for Seafood Buffet Lunch Cruise

14-May-2016
4/5

Service: May be because of staff not much the services is abit slow.

Product: Overall is fresh..

Review for Seafood Buffet Lunch Cruise

13-May-2016
5/5

Service: Excellent very helpful and polite

Product: Most excellent food and service great coffee

Review for Seafood Buffet Lunch Cruise

11-May-2016
5/5

Service: Excellent staff

Product: Excellent food and beautiful scenery

Review for Long Lunch Cruise

11-May-2016
4/5

Service: Warm individual service but obviously some team issues when you're dining and can hear arguing from the back of house!

Product: Food was surprisingly a high standard as I thought the bulk of the experience would focus on the location. As the cruise was 3/4 empty, it lacked a little atmosphere but this allowed for prompt service. Staying with the tourist theme: would be nice to have all Australian music played over the radio, instead of just a local radio channel. Felt like I was driving in my car!

Review for Long Lunch Cruise

11-May-2016
4/5

Service: Excelle

Product: Turned put to be top deck cruise not long cruise but excellent all the same

Review for Long Lunch Cruise

11-May-2016
5/5

Service: We thoroughly enjoyed the long lunch, however, it would have been nicer if we had seen more of the harbor instead of doing 2 loops of the same route.

Product: Food was great, views spectacular!

Review for Long Lunch Cruise

11-May-2016
5/5

Service: Beautiful vessel - quiet & comfortable. Staff well presented, courteous & very attentive & helpful.

Product: Excellent meal.

Review for Long Lunch Cruise

28-Mar-2016
5/5

Service: Great as usual!

Product: Excellent!

Review for Seafood Buffet Lunch Cruise

28-Mar-2016
5/5

Service: Just the nicest way possible to celebrate a birthday or similar. Outstanding and caring service throughout and a totally professional approach to ensuring guests enjoyed the experience, Full marks to all.

Product: It was my husbands 79th birthday and we invited 7 guests to join us to celebrate. It was just lovely, and a very special thanks to the "maître d" for want of a better description who went out of his way to create a special "cake" by joining eight slices of square slices, adding cream and sparklers and surprising us all!!! It was quite unexpected and just the perfect thing compliment to the lunch. Thanks tot he res staff who made the booking and all on board on our cruise.

Review for Seafood Buffet Lunch Cruise

27-Mar-2016
5/5

Service: Very well organized

Product: Fantastic service, very good lunch

Review for Long Lunch Cruise

26-Mar-2016
5/5

We had a lovely time on the lunch Cruise Saturday 19th March 2016. THE Staff were friendly and helpful. The food was good and lots of it. Plus we were lessed with great weather. Our over seas friends were very impressed. Thanks we will do it again.

Review for Seafood Buffet Lunch Cruise

25-Mar-2016
4/5

Service: Pleasant criuise

Product: Food a little disappointing Excellent staff

Review for Long Lunch Cruise

23-Mar-2016
4/5

Service: Great place to have lunch, attentive staff , little ship was clean.Highly recommend it.

Product: Great entrée(salmon), good main(chicken) ok dessert(looked good but textures indicate storage issues).

More attention to detail required ,clean salad properly.

Review for Long Lunch Cruise

23-Mar-2016
5/5

Service: Ship was clean, staff very friendly

Product: Food was first rate value for our money,

Review for Long Lunch Cruise

23-Mar-2016
4/5

Service: All staff were friendly, pleasant and organised. The ship was clean and tidy. The cruise itself was pleasant. I know it is necessary that commentary is required with pointing out various things on and around the harbour, however I did feel the commentary was interesting but it went on a bit too long I felt it interfered with having conversation across the table etc.

Product: There was plenty of variety but unfortunately most of the food was very bland. In particular the crab and prawns had know taste at all, the bread rolls were stale and the coffee had not taste also. Presentation was excellent.

Review for Seafood Buffet Lunch Cruise

21-Mar-2016
5/5

Service: Was awesome, great sailing and an excellent way to see Sydney harbour and surrounds

Product: The food was delicious and much better than expected. Will definitely book another one soon.

Review for Long Lunch Cruise

21-Mar-2016
5/5

Service: Excellent food, my companions said the beef was the best they had tasted. I enjoyed the chicken too.

Product: I enjoyed the long cruise and showing my English cousin our beautiful harbour. I think we could have gone over to Manly too.

Review for Long Lunch Cruise

20-Mar-2016
2/5

Service: The service was good, friendly staff but i am not very happy with the choices of buffet menu

Product: very disappointing with the choices of menu.

Review for Seafood Buffet Lunch Cruise

20-Mar-2016
4/5

Service: Ship was of good presentation and the crew we welcoming and knowledgable

Product: Plenty of and a variety of seafood

Review for Seafood Buffet Lunch Cruise

20-Mar-2016
5/5

Service: Great

Product: Great

Review for Seafood Buffet Lunch Cruise

19-Mar-2016
4/5

Service: The staff service at Ferry counter is friendly and good. We had no problem to get our cruise tickets at F6, and was told to enter the ferry bay at 12:15pm. There is no cruise staff at the bay to inform guests on proper queuing before boarding. This should be improved to avoid confusion.

Product: Much seafood to choose from.

Review for Seafood Buffet Lunch Cruise

19-Mar-2016
2/5

Service: We only took the cruise as this is what my brother wanted to do for his 50th birthday family celebrations. He thought it was fabulous. The rest of us thought that it was like a floating RSL club that lacked atmosphere. ... and who was that ghastly woman forever shouting over the microphone to bring plates to the buffet table when they ran out? Could she have not walked down to the kitchen to instruct the staff?

Product: You could have done so much more with the seafood buffet. It was ho-hum. Absolutely nothing special

Review for Seafood Buffet Lunch Cruise

18-Mar-2016
5/5

Service: WE REALLY ENJOYED OUR CRUISE IT WAS A BEAUTIFUL DAY AND STAFF WERE EXCELLENT IN EVERY WAY THANKS

Product: ALL WAS GREAT JUST HELPED OURSELVES TO THE THINGS WE LIKED AND THEY ALL TASTED DELISHES AND THERE WAS A GREAT SELECTION ON GOODIES TO CHOSE FROM NO COMPLANINTS WHAT SO EVER

Review for Seafood Buffet Lunch Cruise

18-Mar-2016
5/5

Service: Very well run organisation.

Product: We had a wonderful day on Sydney harbour. The whole day was well organised, all staff extremely polite and friendly. Food of a high standard and presented well. How could you not enjoy such an excellent day.

Please bring back your weekend cruises of Sydney Harbour would love to experience that once more.

Review for Long Lunch Cruise

17-Mar-2016
4/5

The cruise itself was good, but the windows were very dirty and hard to see out. There was not real organisation to get and after being shown to our seat no one explained the buffet.

Review for Seafood Buffet Lunch Cruise

16-Mar-2016
2/5

Service: person should not talk... musik in the background would be nice

more time to eat because standing in line takes time..

Product: should be warm...

Review for Seafood Buffet Lunch Cruise

15-Mar-2016
5/5

Service: Everything about this Cruise to celebrate my 83rd Birthday with my wife and Cousin who was visiting Australia and Sydney on the day of my Birthday - 8th March - was TOP CLASS and very enjoyable. The Table we were at, the quality and Service, the vision out of the window, the ambience, the Staff - and the delicious food and Service. Excellent Value. Thank You Captain Cook Cruises.

Product: Delicious selection, cooking and presentation of foods both the Fish and the Steak and the Desserts. Simple and attractive presentation of each dish. A joy to eat.

Review for Long Lunch Cruise

15-Mar-2016
5/5

Service: fabulous

Product: FABULOUS

Review for Long Lunch Cruise

14-Mar-2016
5/5

Service: staff were very attentive and went out of their way to make sure we had everything we needed.

Product: Food was very good but we should have been provided with crab claw crackers.....had to bite my crab claws to get the meat out and the cooked fish dish wasn't very nice (I think the fish may have been off)

Review for Seafood Buffet Lunch Cruise

14-Mar-2016
5/5

Service: excellent cruise

Product: we really enjoyed the lunch, staff we amazing and we would love to do the same cruise again

Review for Long Lunch Cruise

13-Mar-2016
5/5

Service: Though the whole experience of collecting our boarding tickets wasn't too troublesome (short walk away from the pier), it would make more sense to allow customers to collect tickets at the pier. It may sound labour-intensive and unnecessary but something as simple as a passenger list with the captain for the crew to tick off passengers (with ID) as they board, may be considered.

Product: Impressive!!!!

Review for Seafood Buffet Lunch Cruise

13-Mar-2016
5/5

A special occasion for Miss Fok's departure from Australia for Singapore, which she thoroughly enjoyed. The meal was most enjoyable.

Review for Long Lunch Cruise

13-Mar-2016
2/5

Service: Crews are very friendly.

Product: but seafood was not great.

Review for Seafood Buffet Lunch Cruise

13-Mar-2016
5/5

Service: professional and staff friendly

Product: Ample supple and quality good.

Review for Seafood Buffet Lunch Cruise

12-Mar-2016
5/5

Service: Wonderful customer service

Product: great food.

Review for Long Lunch Cruise

12-Mar-2016
4/5

Service: The commentary was very good

Product: The staff on the cruise were very helpful and friendly.

Review for Seafood Buffet Lunch Cruise

11-Mar-2016
4/5

Service: Air condition was extreme ppor

Product: the crabs on the table were still frozen. and salad range was poor.

Review for Seafood Buffet Lunch Cruise

11-Mar-2016
4/5

Service: was good weather, food was OK

Product: good, not enough of some things and the line up too ages

Review for Seafood Buffet Lunch Cruise

10-Mar-2016
5/5

Service: Great service from friendly, attentive staff.

Product: Excellent variety of cold seafood and hot dishes.

Review for Seafood Buffet Lunch Cruise

09-Mar-2016
5/5

Service: Staff were attentive and knowledgeable. Very good commentary.

Product: My foreign visitors were very impressed.

Review for Seafood Buffet Lunch Cruise

09-Mar-2016
4/5

Service: meet & greet is not friendly

Product: we had a group of people, however the meal did not come out at the same time. Water jar looks very dirty inside..

Review for Long Lunch Cruise

09-Mar-2016
4/5

Service: Booking online - easy

Ticket collection - good

Cruise - would have like "more" commontery

Product: Food was average at best but good value

Review for Seafood Buffet Lunch Cruise

09-Mar-2016
4/5

Service: A little more clarity on your website about meeting places for pick up would have been helpful.

We didn't get a commentary about the area during the lunch which we were sad about. Only had a very short time in Sydney and choose this cruises as we thought it would point out land marks, history etc.

Product: Limited choice but we enjoyed the lunch. Good value with the cruise included.

Review for Long Lunch Cruise

08-Mar-2016
5/5

Service: Very good service friendly and prompt

Product: Very good good

Review for Long Lunch Cruise

08-Mar-2016
4/5

Service: always a good trip to take visitors on

Product: good selection need better lay out

Review for Seafood Buffet Lunch Cruise

07-Mar-2016
2/5

Service: Staff lovely.

Product: Had to ask for butter and desserts were taken away before I could have them.

Review for Seafood Buffet Lunch Cruise

07-Mar-2016
4/5

Service: See below

Product: Easy to book, plenty of information online about the cruise. Very enjoyable onboard

Review for Long Lunch Cruise

06-Mar-2016
2/5

Service: Would have been happier If you guys had added Ice cream to the dessert. If thats not possible atleast serve ice cream & charge for the same. I was very disappointed with your coffee. It was plain rubbish.

Product: Except for your Chilly Chicken, most of the Buffet was boiled stuff. I am sure you can make an effort to have more tastier food. The cruise was good. We all enjoyed it.

Review for Seafood Buffet Lunch Cruise

06-Mar-2016
4/5

Service: I suggest that a map of the itinerary around Sydney Harbour would be a good idea.

Product: The food and service was Good

Review for Long Lunch Cruise

06-Mar-2016
5/5

Service: Amazing staff - we had a fantastic day celebrating our father's 90th birthday. They looked after us so well and even provided some cake with sparklers and made him feel so special.........highly recommend it

Product: Great day - great staff - great food

Review for Seafood Buffet Lunch Cruise

06-Mar-2016
2/5

Service: food left on table got taken away even told the staff not to as cruise time is short, when you hop on/off at different location.

Product: Food is poor

Review for Seafood Buffet Lunch Cruise

05-Mar-2016
5/5

Service: We were very impressed with the service and organisation of the lunch.

Product: We felt a little rushed at the end and needed to rush our coffee which we thought was included in the price. We were not told that it wasn't. Just a little disappointed with that.

Review for Long Lunch Cruise

05-Mar-2016
5/5

Service: We booked a seafood cruise for our father's 90th birthday. On arrival at circular quay, there was no signage on where to go. We walked up to the top floor only to be told to walk back downstairs. You ask a 90 yr old to walk back downstairs! Signage would have helped.

Product: The staff were incredible. I had asked at time of booking, that a special birthday treat for our father. The crew certainly delivered. The whole crew and all guests sang happy birthday. It was amazing. Dad was so impressed. The food was fabulous. The table was incredible. The views incredible. For someone who has lived in Sydney for a long time, I had the most amazing day on our beautiful harbour. Thanks

Review for Seafood Buffet Lunch Cruise

05-Mar-2016
5/5

Service: Easy to book online, great afternoon

Product: Service was excellent and food was amazing. All staff very attentive, fabulous afternoon.

Review for Long Lunch Cruise

04-Mar-2016
1/5

Service: promised a discount for Birthday. Did not take the cost of the cruise offered off the cost of the more expensive cruise we paid for. I have unsubscribed.

Product: Food and food service excellent. Bar service very poor,they chased my husband down on the top deck to pay the bar bill ,he went up to catch a better view of a yacht race. I was still sitting at the table and we had 1hour left on the cruise. Did they think he was going to dive overboard and leave me there?

No commentary was provided in the lunch area,so the whole cruise was a waste of money and time

Review for Long Lunch Cruise

03-Mar-2016
5/5

Service: Lovely boat trip. Was surprised to be on such a large vessel. Commentary was good but we missed most of it because we were chatting to our friends! Probably could have done with a bit longer after finishing the meal

Product: Quality of the food was excellent and the staff were very helpful

Review for Seafood Buffet Lunch Cruise

02-Mar-2016
5/5

Service: It was great experience for my family

Product: Great food and service.

Review for Seafood Buffet Lunch Cruise

02-Mar-2016
5/5

Service: Excellent organisation

Product: Great value

Review for Seafood Buffet Lunch Cruise

01-Mar-2016
4/5

When booking the cruise I advised Captain Cook Cruises that an infant, under 1 year old) would be part of our group. On the day there was a booster chair available but no high chair. The booster chair is only suitable for an older child.

I sent this feedback to the company 5 days ago by email and am yet to receive a response.

Review for Seafood Buffet Lunch Cruise

29-Feb-2016
5/5

Service: Boarding was very orderly and we were ushered to our booked seat on the correct deck. The commentary was very interesting and relevant to all the points of reference along the cruise.

Product: The Seafood Buffet Lunch was excellent with hot food choices as well that we didn't try, but many people did. The service was always timely clearing our plates away quietly without intruding. We also enjoyed the wine options. A very enjoyable experience.

Review for Seafood Buffet Lunch Cruise

29-Feb-2016
4/5

Service: Enjoyable

Product: It was lovely to just relax and enjoy the scenery but would have liked to have known what bays we were in, without too much information. Maybe a small map of the Harbour. Disappointed that we had to pay for tea and coffee after paying for the long lunch.

Review for Long Lunch Cruise

29-Feb-2016
5/5

The family enjoyed the leisurely nature of the trip. No complaints about service or the staff

Review for Seafood Buffet Lunch Cruise

29-Feb-2016
4/5

Service: service was good.commentary needs polishing.

Product: food has dropped in standards over the past years.

Review for Seafood Buffet Lunch Cruise

28-Feb-2016
5/5

Service: Excellent attention to detail

Product: A perfect way to spend a lunch and afternoon. The long lunch allowed us dine in peace and enjoy another hour cruising having our coffee - fantastic

Review for Long Lunch Cruise

28-Feb-2016
5/5

The cruise was to celebrate a family birthday - we were very happy with how it went and the staff were wonderful

Review for Seafood Buffet Lunch Cruise

28-Feb-2016
5/5

Service: We made an amazing experience on the cruise, great views, friendly staff, good value for money, lovely meal. A lovely day to finish our short visit to Sydney.

Product: Food was fab, we also had the drinks package very good value for money.

Review for Long Lunch Cruise

27-Feb-2016
4/5

The staff were very friendly & helpful

Review for Seafood Buffet Lunch Cruise

27-Feb-2016
4/5

Service: The service was great. The staff were friendly and helpful.

Product: It was okay. The prawns on the buffet were quiet small.

I'm allergic to a lot of things too,so it makes it hard for me. I liked that you had gluten free options.

Just a suggestion with the salads; it would be great to put no dressing on them and then have some salad dressing options. And few more fresh salads with no mayo on them. And fresh fish with no sauces on it.

Other than that it was fantastic. The staff are amazing. And thank you for making my Mums Birthdays the best day of her life. (Her words)

Review for Seafood Buffet Lunch Cruise

26-Feb-2016
5/5

Excellent view.

Review for Seafood Buffet Lunch Cruise

25-Feb-2016
5/5

Service: Excellent staff who were really helpful and pleasant

Product: Great food and plenty of it

Review for Seafood Buffet Lunch Cruise

24-Feb-2016
4/5

Service: Too much for window seat

Product: Should be more roasts as not everyone can eat seafood.

Review for Seafood Buffet Lunch Cruise

24-Feb-2016
5/5

Service: What a wonderful day out - truly fantastic

Product: Lunch was delicious!

Review for Long Lunch Cruise

24-Feb-2016
4/5

Service: Food & cruise were great. 'Captain Cook' character at Pier 6 was insulting and rude to my travel companions, which was inexcusable!

Product: Food quality and choice were great,

Review for Seafood Buffet Lunch Cruise

22-Feb-2016
4/5

need more train for staff. took 15 min. to order drink

Review for Seafood Buffet Lunch Cruise

21-Feb-2016
2/5

Service: We found that a waitress could not understand English so this made for a bad order of beverages but otherwise fine.

Product: I wouldn't say poor but also not excellent. Prawns were small and ordinary squid was Chevy and not a great selection of fish. Was touted as seafood Buffett. Smoke salmon was only cooking quality. We had a good time as we caught up with good friend so this made up for it.

Review for Seafood Buffet Lunch Cruise

18-Feb-2016
5/5

Service: From booking this cruise in the UK to boarding everything was straightforward.

Product: Great food, seating and the views were spectacular.

Review for Long Lunch Cruise

18-Feb-2016
4/5

Service: Enjoyed the cruise, just that sometimes couldnt hear the Commentary above background noise, perhaps a better sound system or even a personaliised sound system would help

Product: Lots of food nice buffet,

Desserts could have been a bit moe creative

Review for Seafood Buffet Lunch Cruise

17-Feb-2016
5/5

Service: excellent afternoon and professional service

Product: we were sorry we had to leave when we returned to wharf 6, we would have enjoyed the extra cruise.

Review for Long Lunch Cruise

16-Feb-2016
4/5

Service: Nice view of the harbour and spacious up on the deck

Product: Suggest to have more variety of food

Review for Seafood Buffet Lunch Cruise

16-Feb-2016
4/5

Service: The whole cruise was great! We just felt that there wasn't enough time to do both things at once (dine and cruise). Overall we are very satisfied with cruise that we wished though it was longer! :)

Product: The food was great!

Review for Seafood Buffet Lunch Cruise

15-Feb-2016
5/5

Service: Loved the service and the food , it was a lovely day to be out on the boat .

Product: good outing for overseas guests , a good way to show Sydney to travellers !! will do it again !!

Review for Long Lunch Cruise

14-Feb-2016
4/5

Service: just good

Product: as I marked good

Review for Seafood Buffet Lunch Cruise

14-Feb-2016
5/5

Service: Loved the cruise boat

Product: Food was delicious

Review for Long Lunch Cruise

12-Feb-2016
5/5

We loved the backgroun explanation of all icons and places around the Sydney Harbour.

Review for Seafood Buffet Lunch Cruise

12-Feb-2016
4/5

Service: Company very efficient and easy to deal with

Product: Staff very friendly and welcoming. Only issue was mains came immediately after finished entree, thought there would be a gap as it was "long lunch".

Review for Long Lunch Cruise

12-Feb-2016
5/5

Service: I went on this luncheon cruise with 7 of my family and friends and we have a lovely afternoon

Product: Food was lovely and the staff were friendly....highly recommend .

Review for Long Lunch Cruise

11-Feb-2016
4/5

Service: Staff were very pleasant and helpful

Product: Ok but not super gourmet. What I was expecting for the price and venue

Review for Seafood Buffet Lunch Cruise

11-Feb-2016
4/5

Service: We have been on the buffet lunch before, and it would be nice if the menu had some changes, but in all it was good.

Product: Good , a new menu would be good , but leave the oysters on.....

Review for Seafood Buffet Lunch Cruise

10-Feb-2016
5/5

The only negative was the info on the website. Earlier enquiries did not disclose reporting in time prior to departure and as a result we had to go to Circular Quay and because of the change and traffic in the city ended up running late and having to grab the first available parking facility and paying $50 for parking - not what we had planned for. Crew reception and attention was A1.

Review for Seafood Buffet Lunch Cruise

10-Feb-2016
4/5

Service: Enjoyed the day very much.

Product: good choices, presented well, enjoyed the lunch.

Review for Seafood Buffet Lunch Cruise

09-Feb-2016
5/5

Service: :)

Product: :)

Review for Seafood Buffet Lunch Cruise

08-Feb-2016
5/5

Service: Everyone was really nice and helpful

Product: The food was excellent and the service was great.

Review for Long Lunch Cruise

08-Feb-2016
4/5

Service: Cruise was excellent. Enough time to eat then take in the sights.

Product: Food was very good. Plenty for everyone. Very satisfied.

Review for Seafood Buffet Lunch Cruise

08-Feb-2016
5/5

We were served by Yuri and she should get employee of the month - her service was outstanding!!

Review for Long Lunch Cruise

08-Feb-2016
5/5

Service: A very enjoyable afternoon.

Product: The food and service was very good. Enjoyed everything.

Review for Long Lunch Cruise

07-Feb-2016
5/5

Service: Lovely - great views and interesting commentary

Product: Food was great

Review for Seafood Buffet Lunch Cruise

07-Feb-2016
4/5

Service: Service was very good

Product: Main course serving could be larger.

Review for Long Lunch Cruise

07-Feb-2016
4/5

Service: We were lucky and had great weather and smooth sailing. I think it a bit of a ploy to ask to pay for a window seat when it's obviously the groups who are seated in the centre and the 2's and 4's get the Windows. We four chose not to pay and still had a window table- which pleased us.

Product: Plenty of food and good choice, maybe a bit disappointed with dessert.

Review for Seafood Buffet Lunch Cruise

07-Feb-2016
5/5

Service: Everything was excellent.

Product: We had a great time. Food was excellent, the view as always was awesome. We were a last minute group booking so thank you, it was excellent. Staff and service were very good.

Review for Seafood Buffet Lunch Cruise

06-Feb-2016
4/5

Service: Staff was friendly and helpful

Product: A little more food would be nice. I was still hungry

Review for Long Lunch Cruise

06-Feb-2016
5/5

have been on a few harbour cruises this one was the best yet

Review for Seafood Buffet Lunch Cruise

03-Feb-2016
2/5

Service: Nice trip

Product: There was not very much of varianty of food, more salads .

Review for Seafood Buffet Lunch Cruise

01-Feb-2016
5/5

Service: Disappointing that Asian speaking waitstaff did not understand my request's -did not seem very Australian. The cruise itself was great fun and very well run.

Product: Good food and drinks - Great experience except for Asian speaking staff and photographer did not seem very in keeping with Australia theme.

Review for Long Lunch Cruise

01-Feb-2016
5/5

Service: Service was faultless and the food delicious

Product: Will do again soon

Review for Long Lunch Cruise

31-Jan-2016
2/5

Service: No complaints about service or the company we have travelled with Captain Cook Cruises a few times

Product: We were abit annoyed to think we had just got on board the Seafood Luncheon Cruise, at 12.15pm went up to the buffet and half the food was already gone,had to wait,$69 was abit steep since the Seniors get the same menu and they pay $39.

Review for Seafood Buffet Lunch Cruise

31-Jan-2016
4/5

Service: No bad

Product: No bad

Review for Long Lunch Cruise

31-Jan-2016
4/5

Service: Very helpful and accommodated our needs

Product: Wide range of food, a few too many similar dishes (lots of pickled/marinated things which weren't enjoyable).

Review for Seafood Buffet Lunch Cruise

30-Jan-2016
5/5

Service: Staff were very friendly and service was to a high standard.

Product: Enjoyed our lunch immensely. Friendly staff, beautiful food and commentary was very good. We will definitely come back again when in Sydney.

Review for Seafood Buffet Lunch Cruise

29-Jan-2016
5/5

Service: Staff on Cruise was excellent

Product: Attractions / food and ambiance also excellent

Review for Seafood Buffet Lunch Cruise

28-Jan-2016
5/5

Excellent

Review for Seafood Buffet Lunch Cruise

28-Jan-2016
5/5

It was a good day out

Review for Seafood Buffet Lunch Cruise

28-Jan-2016
5/5

Service: enjoyed everything about the trip

Product: Fresh and quality seafood, great service and lovely decor. Thank you

Review for Seafood Buffet Lunch Cruise

27-Jan-2016
5/5

Service: Pleasant staff, but service fell away after the conclusion of lunch service - we had to summon a staff member to order coffee after waiting for some time.

Product: Lunch options were delicious; being able to continue the cruise after the meal was delightful especially enjoying the harbour views on a beautiful sunlit day.

Review for Long Lunch Cruise

26-Jan-2016
5/5

Service: Staff were very helpful and efficient.

Product: All staff commented on the excellent meal and its presentation. They felt it was excellent value for money.

Review for Seafood Buffet Lunch Cruise

25-Jan-2016
4/5

Service: Staff were great, very friendly and helpful.

Ship was great, great viewing areas and big windows so can see everything all of the time from everywhere.

The harbour sells itself, commentary was good, but a little hard to hear at times.

Product: I thought there would have been a little more variety for the lunch buffet especially in the seafood area in both hot and cold. What was there was very nice, but not a great variety as expected.

Desserts were very disappointing, for choice and variety, also ran out of cheeses for a shared cheese platter.

Food was packed up before we reached our final destination at Circular Quay - was upstairs admiring the view after drop off at Darling harbour and came back down to find food was packed away. May have been nice to announce or let passengers know so could have put a plate away for the final leg of the trip.

Review for Seafood Buffet Lunch Cruise

24-Jan-2016
5/5

Service: Well priced, comprehensive tour. Could have been londer.

Product: Food was great. Presentation of non seafood could have been better

Review for Seafood Buffet Lunch Cruise

24-Jan-2016
5/5

Service: Service was expected excellent. Boat was clean and well set out

Product: We had a great day, food was delicious, even the weather was kind to us , definitely be back!

Review for Long Lunch Cruise

24-Jan-2016
2/5

Service: Waitress was friendly and excellent

Product: More Variety would be helpful, and Portion of Main Meal could be larger....

Review for Long Lunch Cruise

24-Jan-2016
5/5

Service: On time, friendly and accommodating staff in a clean, tidy and friendly atmosphere.

Product: Excellent meal and great views

Review for Long Lunch Cruise

24-Jan-2016
5/5

Service: the cruise around the harbour was good, the staff in the restaurant friendly, competent, very good interpersonal interaction. the ship was clean, well appointed as usual. I am a regular user and the quality of the long lunch afternoon has never changed.

Product: the menu was simple but of high quality, the steak cooked exactly as requested.

Review for Long Lunch Cruise

23-Jan-2016
4/5

Service: So good we will probably do it again for our next wedding anniversary - lovely young lass from Ireland serving and lovely staff - good work

Product: We had a lovely lunch and were very happy - thought the wine was a little expensive but our daughters shouted us for our anniversary so we were very luck6y

Review for Long Lunch Cruise

22-Jan-2016
2/5

Service: The service on board was ok. The staff seemed a bit rushed.They packed up the buffet at least 40 minutes before the cruise was due to finish..which is not great considering when you get on at Circular Quay you are already 30 mins behind the darling harbour passengers..

Product: The buffet is very small with very limited options..I would have gone for the set menu if I had known it was only half a buffet rather than the full buffet the website advertised it to be.

Review for Seafood Buffet Lunch Cruise

22-Jan-2016
2/5

Service: The cruise is good

Product: The food is limited and didn't advise customer the food supply will be stopped at the certain time. Also the crab is not fresh

Review for Seafood Buffet Lunch Cruise

21-Jan-2016
4/5

Service: Good. I booked ticket online on iPhone. It would have been useful to know I didn't need to check in anywhere but use the barcode/ confirmation electronically

Product: Good but poor cheese selection and provided coffee bad

Review for Seafood Buffet Lunch Cruise

21-Jan-2016
5/5

Service: Very well organised, excellent commentary, very friendly and polite staff, we had a fabulous time.

Product: Wonderful selection of seafood and other dishes.

Review for Seafood Buffet Lunch Cruise

20-Jan-2016
5/5

Service: Always have a pleasant experience when we dine with Captain Cook cruises.

Product: We enjoyed the seafood buffet lunch and the smiling and helpful staff.

Review for Seafood Buffet Lunch Cruise

20-Jan-2016
5/5

Service: All staff were friendly and service was great.

Product: Food was fresh heaps of flavour and variety!

Was recommended to this cruise and I have happily recommended it on.

Review for Seafood Buffet Lunch Cruise

19-Jan-2016
4/5

We like the food and the view. Hope the dessert should have more choices... 9 out of 10. Friendly staff and service.

Review for Seafood Buffet Lunch Cruise

19-Jan-2016
5/5

Service: Staff were very attentive and polite.

Product: Food was great and service was efficient. See you next time!

Review for Long Lunch Cruise

19-Jan-2016
4/5

Service: While the food was good I believe it could have been better.

Product: Food was good but could have been better.

Review for Seafood Buffet Lunch Cruise

18-Jan-2016
4/5

Service: Service was good. On time. Audio was interesting but a bit hard to hear due to the other passengers being loud.

Product: Most of the food was good quality and there was enough however the calamari was very tough and some of the deserts didn't appear fresh eg. lamingtons. Beer was served with ice in the glass but it was happily exchanged.

Review for Seafood Buffet Lunch Cruise

18-Jan-2016
2/5

Service: food was not the best , chicken meal I had was very dry, not many choices if you don't eat sea food.

Product: to get a drink it too long, wine order came when mail meal was finished. very disappointed particularly when we had overseas guest with us.

Review for Long Lunch Cruise

17-Jan-2016
4/5

Service: Happy with the experience

Product: Positive experience thank you

Review for Long Lunch Cruise

16-Jan-2016
4/5

Service: the boat is big and nice, the price we paid was very reasonable.

Product: great choices of seafood, pleasantly surprised with the buffet.

Review for Seafood Buffet Lunch Cruise

16-Jan-2016
2/5

Service: Service was just ok .

Product: Not much selection with lunch and desserts . Quite dissapointed . It was supposed to be special , because it was our Anniversary . Cruise was quite nice . We did not think it was very good value for the money .

Review for Seafood Buffet Lunch Cruise

16-Jan-2016
5/5

Service: Everything from the booking to the collection of tickets to the service on the boat was excellent and very professional

Product: We have done this same cruise 3 times in the last 6 years with guests from Germany and every time it has been excellent. It is impressive that a company can keep up such a great standard. Congratulations. We will definitely take the cruise again

Review for Long Lunch Cruise

15-Jan-2016
5/5

Service: Great service ,great food, all was good ,we all had a good time we went on a majestic cruise last yr this was much nicer staff where more friendly. Thankyou.

Product: The food was great we all had a lot seafood was so fresh

Review for Seafood Buffet Lunch Cruise

15-Jan-2016
5/5

Service: Top rate in every way

Product: Food was delicious and beautifully presented. Staff were pleasant and did not rush you but we're aware of your needs. Very well done. Have recommended the long lunch to friends.

Review for Long Lunch Cruise

15-Jan-2016
5/5

Service: The company has a good understanding of its market place and offers value for money. Booking was easy on line, the staff at the Quay were proficient. Transactions were handled promptly. A friendly conclusion would not go amiss, eg. Enjoy your cruise, with a smile

Product: The boat was neat and clean, the sympathetic arrangement of the tables on the top deck ensured all had a good view of the harbour. Commentary was appropriate, may require other languages at peek tourist season.

The food offered was well presented, plentiful, and varied to suit most customers.

The welcome on board could be improved by providing the hostess with easier to read passenger list.

Review for Seafood Buffet Lunch Cruise

15-Jan-2016
5/5

Service: The Sip was excellent and the staff were great ! was a fantastic cruise which we will be doing more of

Product: The sea food was 2nd to none ! Fresh and excellent quality

Review for Seafood Buffet Lunch Cruise

15-Jan-2016
5/5

Service: The service was wonderful.

Product: The food was awesome and a wonderful, relaxing cruise. It was a rainy way with nothing else to do, and this was the perfect way to fill it in. We didn't realize the long lunch was just the same cruise twice though, but this wasn't really a problem because the first time around we were distracted from the sights by our meals :-) Thanks

Review for Long Lunch Cruise

14-Jan-2016
4/5

My daughter cut the top of her eye walking into your top deck barrier. The lady on the ship was great in trying to settle my daughter down. But your Henry Tsang only offered a taxi one way to the nearest hospital on Macquarie st but refused to help pay for the taxi back to circular station. My daughter suffered dizziness as well as unable to walk, I also had one child at 4 and third aged 7. So I made the decision to catch the train back to Granville and drive my family to medical centre were we sat for 2 hours to get treatment. It was a terrible day and I think you should of done more to help me in this situation. Very dissapointed in your senior wharf operation manager in the way this was handled

Response from Captain Cook Cruises: We were very sorry to read about your situation as from our crew reports the children were running on the top deck of our vessel and we always show care and concern for our guests when any mishap happens.
We did certainly offer to provide a taxi to the nearest hospital in Macquarie St in the city, but as you decided to go back by train to your medical centre, we believe our senior manager acted appropriately given the circumstances and your response at the time deemed this as acceptable. We do hope your daughter has fully recovered.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Seafood Buffet Lunch Cruise

14-Jan-2016
5/5

food was delicious and the staff very friendly

Review for Long Lunch Cruise

14-Jan-2016
5/5

Service: brilliant friendly service, food great & value for money

tiolets downstairs major problem. My wife could not go down & back up stairs to go until 4 hours later!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Product: great experience, good views harbour. length of cruise perfect

Review for Long Lunch Cruise

13-Jan-2016
4/5

Service: Enjoyed the cruise even though the weather was nor the best.

Product: Fish was rubbery but the rest was lovely

Review for Seafood Buffet Lunch Cruise

13-Jan-2016
4/5

Service: nice service, nice staff. we are regret for not choosing the seat beside the window because everybody sit beside the window except us.

Product: the squid is not cooked very well other seafood is nice. very enjoy

Review for Seafood Buffet Lunch Cruise

12-Jan-2016
5/5

Service: The service and the food was excellent.

Product: The buffet was amazing, my international guests loved it.

Review for Seafood Buffet Lunch Cruise

12-Jan-2016
4/5

Service: Overall ok

Product: It was good , however don't like a bunch of people queuing up behind where I was seated felt a bit intusive ... Maybe more variety with the food

Review for Seafood Buffet Lunch Cruise

12-Jan-2016
5/5

Service: excellent . Superb

Product: we all had a wonderful day You gave me a memorable 90th birthday !

Review for Long Lunch Cruise

11-Jan-2016
2/5

Service: The service was extremely poor. No one came to take our drink order and when we followed everyone else's lead and went to the bar to place our order we were told to wait until the waitress was available. 1 hour into the cruise she finally came to take the order.

We were not told to go and help ourselves to the buffet, again we waited for sometime and then followed the crowd.

We were not told at the time of booking that the cruise did not cater for anyone with a disability - which did cause us some problems.

The commentary however was excellent.

Product: We had friends down from Orange (and it seemed that most of the passengers were also tourist) and it was rather embarrassing to hear a comment that "surely this is not the type of seafood that Sydney is famous for".

It should simply be marketed as a "Buffet Lunch".

Review for Seafood Buffet Lunch Cruise

11-Jan-2016
4/5

Service: it was good but short trip around the harbour maybe if you extend the time around the harbour to give tourists more time to see the surroundings.

Product: it was fine, passengers need to be more watched and made sure nothing gets contaminated. I noticed a few utensils were dropped on the ground and than picked up and reused in the food buffet. otherwise the seafood was great and fresh.

Review for Seafood Buffet Lunch Cruise

11-Jan-2016
4/5

Service: It was very enjoyable. The service from staff was exceptional!

(paying $37 for two jugs of coke was outrageously ridiculous though!)

another half hour would have been great as most of the time was spent queuing up and didn't really have much time to enjoy the company or talk within the group (there were 12 of us)

Product: Seafood selection was great, however, there should have been some beef or lamb roasts and roasted chicken wingette/drumettes for more variety (the curries didn't look appealing at all)

Review for Seafood Buffet Lunch Cruise

10-Jan-2016
2/5

Service: The views were really great

Product: Asked for the drinks and she has forgoten to take them to us...the lunch was ok

Review for Seafood Buffet Lunch Cruise

10-Jan-2016
5/5

Service: We had and excellent time really enjoyed our cruise.

Product: We really enjoyed our lunch the food was good and the service was friendly and professional.

Review for Long Lunch Cruise

10-Jan-2016
5/5

Service: We received good service and the quality of the food was excellent

Product: the length of the cruise enabled us to enjoy lunch at our leisure

Review for Long Lunch Cruise

09-Jan-2016
5/5

Service: Amazing lunch cruise! Great food! Friendly staff! And the up-close views of the Sydney Opera House and the Sydney Harbour Bridge were the best for those of us trying to find that perfect city photograph.

Product: My wife and I loved everything that we ordered - and, of course, their wine selection!

Review for Long Lunch Cruise

09-Jan-2016
4/5

Great very understanding and accommodating.

Review for Seafood Buffet Lunch Cruise

09-Jan-2016
5/5

Service: None

Product: None

Review for Seafood Buffet Lunch Cruise

08-Jan-2016
5/5

Service: Professional

Product: Beautiful buffet! My wine took 20mins to serve after purchased and was not cold. Photographer took the best photos i've ever seen!

Review for Seafood Buffet Lunch Cruise

08-Jan-2016
5/5

Service: Great

Product: Great

Review for Seafood Buffet Lunch Cruise

07-Jan-2016
5/5

My only comment is that it would have been nice to know what we were looking at.

Review for Long Lunch Cruise

07-Jan-2016
5/5

Service: The boat was very lovely and we were very impressed with the table setting and view through the window. The staff were all very lovely, friendly and professional.

Product: The food was of a very high standard, brought in a very timely manner and the lunch was run in a well organised structured way. I highly recommend it and Captain Cook Cruises, thank you!

Review for Long Lunch Cruise

06-Jan-2016
5/5

Service: Great. I have recommended captain cook cruises to my family and friends.

Product: Food was lovely.

Review for Long Lunch Cruise

06-Jan-2016
5/5

Service: We had a wonderful experience aboard the cruise. I found the staff polite and helpful. The aesthetics of the boat was beautiful and the trip around the harbour was wonderful.

Product: The 3 course meal was Devine, thank you.

Review for Long Lunch Cruise

05-Jan-2016
4/5

Service: Bit unorganised getting aboard, went to wrong level. All staff onboard were fantastic

Product: Mussels were bland and calamari was tough everything else was very nice and tasty.

Review for Seafood Buffet Lunch Cruise

05-Jan-2016
4/5

Found the cruise very nice, lovely day on Sydney Harbour with great weather added to the atmosphere. Overall experience was great. Paid for wine & beer package, found it a little slow to get a drink.

Review for Long Lunch Cruise

05-Jan-2016
4/5

Service: We had a lovely work Christmas Party with Captain Cook Cruises, excellent customer service (waiters, tickets, administration side - email enquiries)

Product: There was no music playing on the background while we were on the cruise, jazz might be great or classical music or any nice music selection on the background will be great.

3 course meal was great, please improve dessert selection, we had the lemon tart & marble cake, & they din't really liked it, it would be good to have something smaller but tasty rather than huge slice of cake which didn't taste/ look the best, but entree & main was excellent. Thank you very much Captain Cook Cruises!

Review for Long Lunch Cruise

05-Jan-2016
5/5

Service: Staff were very pleasant and professional.

Product: We all enjoyed the food choice and service was quick too. Nicely done, thanks.

Review for Long Lunch Cruise

04-Jan-2016
4/5

Service: Service was quick and very good. Selection of food was good as well. Staff very friendly and attentive.

Product: Enjoyed the event - was nice having the views of the Harbour and being able to be flexible on the departure/disembarking points. Would recommend to others

Review for Long Lunch Cruise

04-Jan-2016
2/5

Service: The view is excellent & the services are good.

However, the food selection is limited. & there is room to improve the food quality. It will definitely to achieve higher ranking if the food is improved.

Product: Actually if there is an additional rate in-between Good & Poor, I will tick it. As I really dont wanna tick Good, so I have to tick Poor here. There is room to improve the food quality, and more selections would be great!

Review for Seafood Buffet Lunch Cruise

01-Jan-2016
5/5

Service: Delivered on all your promises, food, table location, drinks package and cruise, well done

Product: See above

Review for Long Lunch Cruise

01-Jan-2016
5/5

Service: Friendly staff with great manners. Their smiles made the day extra special.

Product: Excellent. Loved every bit of it. Keep up the great job.

Review for Long Lunch Cruise

29-Dec-2015
4/5

Service: It was a nice day out,

Product: one negative was the bar service was very slow.

Review for Long Lunch Cruise

28-Dec-2015
5/5

Service: Comfortable area. Manager was happy to show us to a better table when we asked.

Staff collected used plates etc in an unobtrusive manner. Commentary was interesting. The alternating of a male and female voice assisted concentration as it varied the presentation. Amount of information was just right. Enough facts but not too much detail.

Product: It was good that finger bowls were provided given that seafood can be a bit sticky. Good variety of seafood and sufficient other food items as well. We all ended up eating somewhat more than usual for lunch. The buffet system worked very well as one could eat at one's own pace and sellect more if wanted. Amply food provided. Thank you.

Review for Seafood Buffet Lunch Cruise

28-Dec-2015
4/5

Service: Excellent,helped with our bags and gave us a rest seat,very impressed

Product: Good overall and at the price we paid good value for money

Review for Seafood Buffet Lunch Cruise

28-Dec-2015
1/5

Service: The cruise was fine. Service was fine

Product: Selection poor and small. Not at all as described in the website when booking

Review for Seafood Buffet Lunch Cruise

27-Dec-2015
5/5

Service: Boats are always clean and in good shape. The large windows enables plenty of viewing no matter where you are seated,

Product: Food is always excellent and the Staff are very attentive and give great service.

Review for Long Lunch Cruise

27-Dec-2015
4/5

Service: I have been on your cruise several times and always had a grwat time...the staff and service is fantastic...the food is lovely and amazing atmosphere.

our next cruise will be a dinner cruise my mother really enjoys the live jazz band so we are looking forward for that soon.

Product: we absolutely had a ball everything was amazing the atmosphere the staff were brilliant...we loved and enjoyed every minute...my mother usca big fan of your cruises..many thanks xx

Review for Long Lunch Cruise

26-Dec-2015
4/5

Service: I messed up the booking and the staff sorted it out superbly. Good one.

Product: Good. The time went very fast on the day. The PA announcer was a bit monotonous. A high price but a special treat for a special occasion... ok.

Review for Seafood Buffet Lunch Cruise

26-Dec-2015
5/5

Service: Our Christmas party was well worth it and all our members had a great time. The commentary was a great addition.

Product: All our members had plenty to eat and enjoyed the seafood which is something they normally can't afford.

Review for Seafood Buffet Lunch Cruise

26-Dec-2015
2/5

Service: The window seat was great - the food was average - the seafood looked like something you would eat in a surburban RSL. Sadly the food was disappointing in my opinion

Product: As above the catering could have been so much better, The hot meals chilli chicken and vegetarian curry tasted like something out of a bottle from the local supermarket - something I could easily cook better with fresh ingredients at home - however I must say the quantity of food was good and the desserts were nice. The wait staff were friendly.

Review for Seafood Buffet Lunch Cruise

26-Dec-2015
4/5

Service: Welcomed by frendly attentive staff ,great atmosphere and enjoyed the informative cruise.

Product: Food was good without being excellent ,more seafood and salads and less hot dishes, prawns didn't seem fresh ( bit soggy ) but overall enjoyed the lunch and would reccomend to others. Cheers AJS

Review for Seafood Buffet Lunch Cruise

25-Dec-2015
4/5

Service: The ship was excellent. The only suggestion is for someone to maintain the toilets as a few were blocked by the end of the cruise

Product: The food was great. The only down side was the staffs ability to speak and understand commands and requests from customers.

Review for Seafood Buffet Lunch Cruise

25-Dec-2015
4/5

Service: Cruise boat was late in arriving and another was leaving at the assigned time of the Seafood Buffet Lunch Cruise. A little confusing to say the least.

Product: Suggest more seafood be available. We only had prawns plus other hot dishes to choose from when asked to serve ourselves for lunch. Others seemed to have more to choose from. The drink waiter was also a little slow in providing our drinks, which arrived when we had almost finished our mains. Staff said they were extra busy at the bar when asked why the delay.

Review for Seafood Buffet Lunch Cruise

25-Dec-2015
5/5

Service: Love the fact you can board and leave the ship at your own preferred wharf. No pressure from staff at all. Thank you.

Product: Good was great and service was fine.

Review for Long Lunch Cruise

24-Dec-2015
5/5

This was our 6th harbour cruise with Captain Cook Cruises. I think that says it all. We havebalso invited friends who had not enjoyed one of these cruises before and they also enjoyed the expeiance.

Review for Seafood Buffet Lunch Cruise

24-Dec-2015
4/5

Service: Good

Product: Good

Review for Long Lunch Cruise

23-Dec-2015
4/5

Service: Conditions for refunds very conflicting regarding groups. Not happy that different advice was given when cancelling a sick participant.

Product: Cost of drinks is ridiculous, higher than a 5 star hotel, but food was a good variety.

Review for Seafood Buffet Lunch Cruise

23-Dec-2015
2/5

Service: the commentary was boring and dry. It would have been helpful to have some music in the background. Really do you think that knowing a property sold for 26 million is of interest to most people????

Product: Hi , it was the worst seafood buffet I have ever attended. crab, and prawns had been defrosted hence waterlogged and tasteless. I was the last table to be accessed no ham, no bread rolls, tough fish , etc most of salads were finished. One table of food caused delays where 2 tables - 1 at either end would have been a better arrangement. I would warn people off taking a cruise with your company. WENDY

Review for Seafood Buffet Lunch Cruise

23-Dec-2015
4/5

Service: Excellent service, staff very friendly.

Product: Lunch was good, however, the chicken dish needed a sauce to go with it as it was quite dry.

Review for Long Lunch Cruise

23-Dec-2015
4/5

Service: Been a club member for years.

Keep coming back on their cruises, eh!!!

Even after the business was sold to the current mob.

Of course you need 5 rating points in your survey to make it more relevant. Or 1 - 10...

Product: Been on just about all the different cruises. Quite enjoy a long lunch.

Of course the free Birthday Harbour Story cruise this year was excellent except that it doesn't include Middle Harbour any more...

Review for Long Lunch Cruise

23-Dec-2015
5/5

Service: Wonderful service from all staff

Product: The food was excellent thank you

Review for Long Lunch Cruise

22-Dec-2015
4/5

Service: OK but see comment below about staff

Product: The commentary was very mediocre. Needs someone with better presentation skills

The quality of the seafood was very ordinary. Obviously done at a price.

Staff a bit anxious to take the money before delivering the drinks. Not good!

Review for Seafood Buffet Lunch Cruise

22-Dec-2015
4/5

The food can be a bit better. I have been on this cruise some years back and remembered the food to be excellent. The calamari was not very good. But the service staff were amazing. The other non seafood options really has to be improved...a lot.

Review for Seafood Buffet Lunch Cruise

21-Dec-2015
5/5

Service: Excellent service, fine food. Perfect Sunday lunch.

Product: Our overseas visitor enjoyed the wonderful harbour sights.

Review for Long Lunch Cruise

21-Dec-2015
4/5

Service: I enjoyed the aunt sally is it the commentator she is right for that job nice lady

Product: I was a bit disappointed because the prawns weren't too fresh

Review for Seafood Buffet Lunch Cruise

21-Dec-2015
5/5

Service: Booking with Captain Cook Cruises , was a great experience, friendly and helpful staff.

Product: We all had a great time. The food was delicious and the service excellent.

Thanks for making our Christmas Party a memorable day.

Review for Long Lunch Cruise

20-Dec-2015
1/5

Service: Poor service ruined the cruise

Product: Despite having a reservation receipt for a three course lunch the staff serving us insisted it was only a two course lunch and only served two courses. We ordered two drinks only got one and that was wrong and then billed us for two drinks...very disappointed, this was our second time but probably our last

Review for Long Lunch Cruise

20-Dec-2015
1/5

Service: Didn't let me refund ticket

Product: Bad food

Review for Seafood Buffet Lunch Cruise

20-Dec-2015
5/5

We had a great time, fantastic service, fantastic views and fantastic food

Review for Long Lunch Cruise

19-Dec-2015
5/5

Service: The cruise was excellent , the ship very comfortable , the service a little slow - it took ages to get a bottle of wine . Food arrived promptly but at one stage the waitress was telling us we had only two courses ( we had paid for three - this advice was incorrect) . Service could have been better

The cost of alcohol is way too high - very expensive for wine .

Product: The food was excellent and the cruise length was great

Review for Long Lunch Cruise

19-Dec-2015
5/5

Service: The service was top class and the booking etc through the website was easy. Also thank you for the 40% off offer. It certainly was a. Incentive to book quickly.

Product: We enjoyed the experience of the 'long lunch'. The staff were especially attentive and efficient. The food selection was very good and our choices were delicious! We also enjoyed having the extra time on the boat to just relax. Thank you once again for another enjoyable outing.

Review for Long Lunch Cruise

19-Dec-2015
5/5

Service: It was a lovely day. The service was efficient. The waitress was friendly.

Product: The food was lovely.

Review for Long Lunch Cruise

19-Dec-2015
5/5

Service: We really enjoyed everything about the cruise.

Product: The food was delicious and very fresh.

Review for Seafood Buffet Lunch Cruise

18-Dec-2015
5/5

Service: Very pleasing.

Product: Good variety of food and deserts.

Review for Seafood Buffet Lunch Cruise

18-Dec-2015
5/5

Service: Attentive courteous & professional

Product: All guests delighted with menu & individual selections

Review for Long Lunch Cruise

17-Dec-2015
4/5

Disappointed there was no commentary to tell us anything about thesights in the harbour

Review for Long Lunch Cruise

17-Dec-2015
5/5

Service: The crew, the food and the experience was fantastic.

Will definitely do it again.

Product: The food was great.

Review for Seafood Buffet Lunch Cruise

17-Dec-2015
5/5

Service: All of my guest enjoy the cruise and everyone commented on how excellent the food was. The service was impeccable. Limited white wine list, no Sauvignon Blanc, only Semillion Sauvignon Blanc. Wine at $59 a bottle starting price, limits who can enjoy a beautiful wine with their lunch.

Product: Most enjoyable cruise, with excellent food and service.

Review for Long Lunch Cruise

16-Dec-2015
5/5

Service: The staff were very friendly and quick!

Product: Food was great!

Review for Long Lunch Cruise

15-Dec-2015
5/5

The service was good and the food was excellent. We enjoyed it . We came on the seafood cruise on the Sat after and we did,nt like as much, the fish provided was hard .

Review for Long Lunch Cruise

15-Dec-2015
1/5

Service: Staff were friendly and helpful and should be commended for their efforts. Very happy with the customer service.

Product: Food needs to be improved. The idea of the Seafood lunch was there but badly executed. Seafood did not taste fresh at all and lacked flavour. Unless the food was brought up to standard unfortunately I would not dine again or recommend dining to anyone. Cost was too high for a lunch cruise where the majority of the food was not enjoyable.

Review for Seafood Buffet Lunch Cruise

14-Dec-2015
5/5

Service: Enjoyable day was had by all, food was great and views were stunning.

Product: Seafood was delicious.

Review for Seafood Buffet Lunch Cruise

14-Dec-2015
5/5

Service: The service from the time we booked until the time we got off the cruise was amazing and without any problem

Product: We all raved about it and would do it again in a heart beat.

Review for Long Lunch Cruise

14-Dec-2015
5/5

Service: the crew and staff were excellent

Product: everyone was catered for

Review for Seafood Buffet Lunch Cruise

14-Dec-2015
5/5

Service: Good

Product: The woman who served our table did an outstanding job

Review for Long Lunch Cruise

13-Dec-2015
5/5

Service: The three of us had a fabulous time . Wonderful trip superb views from our window table. Excellent crew & commentary on a spacious boat.

Product: Generous buffet food & tasty also the bar package was great value. I Highly recommend the cruise for any occasions! Steven

Review for Seafood Buffet Lunch Cruise

13-Dec-2015
4/5

Service: Fabulous day. Highly recommended!!

Product: Great service and staff very efficient and friendly! Food was great - no complaints!!

Review for Long Lunch Cruise

13-Dec-2015
5/5

The only thing against the cruise is for older people getting up the stairs up an down the stairs and to the loo's

Review for Seafood Buffet Lunch Cruise

13-Dec-2015
4/5

Service: great experience friendly staff

Product: Venue great, waiters friendly food & wine average

Review for Long Lunch Cruise

13-Dec-2015
2/5

Service: service is good. The ocean view is wonderfull

Product: The food is not variety. Should be more fresh Simon, prawn, lobster but you can charge more.

Review for Seafood Buffet Lunch Cruise

12-Dec-2015
1/5

Service: The staff were lovely and the cruise itself was pleasant.

Product: The food was awful. I took my wife for our anniversary and there wasn't a thing we enjoyed eating. It was disappointing.

Review for Seafood Buffet Lunch Cruise

12-Dec-2015
5/5

My wife and I had an excellent meal and and harbour cruise, the food was delicious and the ambience made our anniversary something to remember. This is our third cruise with Captain Cook and they have all been enjoyable.

Review for Seafood Buffet Lunch Cruise

12-Dec-2015
5/5

Service: Very nice way to show tourists our beautiful harbour and city

Product: Delicious sea food buffet

Review for Seafood Buffet Lunch Cruise

12-Dec-2015
4/5

Service: The boat was very comfortable with excellent views of the harbour.

Product: I like fresh seafood so no problem. However, one of our group does not eat it and found the options for the buffet very limited as even one of those options was cooked fish. There was no lamb or beef which is a safe option for such people

Review for Seafood Buffet Lunch Cruise

12-Dec-2015
5/5

Service: Attentive & pleasant service

Product: Friendly attentive service

Review for Seafood Buffet Lunch Cruise

12-Dec-2015
5/5

Service: really good value.

Product: my tennis girls really enjoyed the day

Review for Seafood Buffet Lunch Cruise

11-Dec-2015
4/5

Service: I think we were sitting on the wrong side of the boat as most of the commentary about the harbour sights were about what was on the other side. Was our window seat worth the extra $15 ?

Product: The prawns were a little tasteless however we both enjoyed our meal. One of the waiters had a little trouble understanding English.

Review for Seafood Buffet Lunch Cruise

11-Dec-2015
4/5

Service: The only thing that let the cruise down was the loud mouthed rude company onboard that we're having their Christmas party

Product: Lunch was lovely

Review for Long Lunch Cruise

11-Dec-2015
2/5

Service: Staff were very courteous and helpful.

Product: Our group was disappointed at the range of food on offer. This was a Christmas event and there was no cold meats available such as ham/chicken. The prawns were very very small and on taking the heads off there was a lot of black goo that was very unappetising. The crabs were also tiny with very little meat but a lot of shell splinters. The non seafood options catered to those who liked spicy food. I would not choose or recommend this option again.

Review for Seafood Buffet Lunch Cruise

11-Dec-2015
5/5

Service: Went on the long lunch 3 course cruise. Excellent could not have asked for a better relaxing day

Product: Best way to eat and tour the harbour

Food was excellent

Staff were excellent

No complaints

Review for Long Lunch Cruise

11-Dec-2015
5/5

Service: Keep on the good job!

Product: Superb service & friendly crew. Thanks for the nice time with my brother & his wife.

Review for Long Lunch Cruise

11-Dec-2015
1/5

Service: service was fine

Product: We were very dissapointed in the seafood. Frozen prawns, frozen crab etc. We came from the Southern Highlands to celebrate our wedding anniversary and did not enjoy the meal

Review for Seafood Buffet Lunch Cruise

11-Dec-2015
5/5

Service: We always receive excellent service from Captain Cook Cruises.

Product: The food and service leave nothing to be desired.

Review for Long Lunch Cruise

11-Dec-2015
5/5

Service: They accommodated my mother who at the time was wheelchair bound

Product: As a chef I thought the meal was very well cooked and presented

Review for Long Lunch Cruise

11-Dec-2015
4/5

Service: service was excellent

Product: Very good cruise bu a bit long

Review for Long Lunch Cruise

11-Dec-2015
5/5

Service: Great friendly service

Product: Lovely food and great service

Review for Seafood Buffet Lunch Cruise

06-Dec-2015
5/5

Service: We all three had a wonderful time especially the birthday girl. She had no idea what we had in store for her birthday til we got to the pier

Product: We all love seafood so we enjoyed lunch and all those lovely desserts. Hope they take me there for my 70th.

Review for Seafood Buffet Lunch Cruise

02-Dec-2015
5/5

Service: Fantastic experience and must do in Sydney!

Product: Love the variety of food!

Review for Seafood Buffet Lunch Cruise

01-Dec-2015
5/5

Service: This is the second Captain Cook Cruise I have been on, [this time a day cruise] felt a little let down with the service compared to the service offered on the evening cruise.

Further to this I was a little surprised to see there was minimal training in first aid, from the staff on board, having to grab the maintenance man to assist with a CPR incident on the day of our cruise. The whole incident left us feeling overwhelmed, and put a damper on the day.

Product: Food was great, I was worried as we had fussy eaters in our group, but they all enjoyed it. Compliments to the chef!!

Review for Long Lunch Cruise

01-Dec-2015
5/5

Service: Good

Product: Good

Review for Seafood Buffet Lunch Cruise

30-Nov-2015
5/5

Service: Getting the table you want booked prior so there's no hustle and bustle with the multitude is a big plus - the way the service crew went about their business was calming and unobtrusive

Product: perfect in quality/quantity and memorable on our 40th Wedding Anniversary

Review for Long Lunch Cruise

30-Nov-2015
4/5

Service: good service , good price

Product: could be even longer !

Review for Long Lunch Cruise

30-Nov-2015
2/5

Service: Meal was very rushed. Service very poor. Waited for any drink service for some time even though we were seated next to the bar. We wanted to get up and serve ourselves.

Product: We had 13 people for lunch and had often suggested to our overseas visitors to take up one of your cruises, but for the price and service not sure that we would do so again.

Review for Long Lunch Cruise

30-Nov-2015
5/5

Service: the food was excellent but I find that the food after leaving the kitchen it was left too long on the bench about the center of the deck before taken to the tables The food was not very hot as one might wish

Product: My wife and self enjoyed the trip very much and will be making a booking in the new year.

Review for Long Lunch Cruise

30-Nov-2015
5/5

Staff made my wifes 65th birthday very special.

Thank you so much.

Review for Seafood Buffet Lunch Cruise

30-Nov-2015
4/5

Service: During our cruise there was a serious medical emergencu resulting in an extra length of time docking and emergency services. The staff at all times remained calm, professional and ensured the guests were exposed to much to the events unfolding.

We appreciate how difficult this would have been given the nature of the emergency, and commend your staff.

Product: Food was nice and fresh. Some of our guests felt more sides (additional salads, hot options ect) could have been good.

Review for Seafood Buffet Lunch Cruise

30-Nov-2015
4/5

Service: Overall a good time

Product: The food and staff were great

Review for Seafood Buffet Lunch Cruise

30-Nov-2015
5/5

Service: Thoroughly enjoyed the experience

Product: Had expected more variety, had more choices with the tower buffet.

Review for Seafood Buffet Lunch Cruise

30-Nov-2015
5/5

Service: Staff were very professional and friendly

Product: Food was very fresh and yummy

Review for Seafood Buffet Lunch Cruise

30-Nov-2015
5/5

Service: Everything was high quality and high class, even the service

Product: Everything was high quality and high class, even the service

Review for Long Lunch Cruise

30-Nov-2015
5/5

Service: Service is excellent I have no complaints staff are friendly

Product: Maybe some light music in the background will be good

Lunch is excellent

Review for Seafood Buffet Lunch Cruise

22-Nov-2015
4/5

But I tell you something about your staff, she came on my tebel I believe she's new on that day. She asked me what soft drinks your guys like we ordered and she said you want pay cash or credit card lam say card and we walk to cashier i asked here l think drinks should be whit food she said I ask my supervisor and she said iam so sorry it's free.

Review for Seafood Buffet Lunch Cruise

21-Nov-2015
5/5

Service: We thought that the cruise would be longer & go out further

Product: Excellent meal - service was outstanding

Review for Long Lunch Cruise

20-Nov-2015
4/5

Service: Really good service

Product: Great lunch

Review for Long Lunch Cruise

19-Nov-2015
5/5

Service: Had a lovely cruise with a very informative commentary

Product: Seafood was tasty and plentiful, and loved all the different deserts Very lovely cruise.

Review for Seafood Buffet Lunch Cruise

19-Nov-2015
5/5

Service: A wonderful afternoon that made our holiday in Australia very special. It was intended as the highlight of our 3 week trip & did not disappoint. Came up to our expectations in every way.

Product: The meal was excellent & good value for money.

The staff were very attentive & courteous.

Review for Long Lunch Cruise

18-Nov-2015
5/5

Service: See below

Product: The meals were great and Kiho who was our waitress for the lunch was fantastic

Review for Long Lunch Cruise

18-Nov-2015
5/5

Service: Fantastic service!

Product: Thank you for a wonderful cruise and making my Aunt's birthday a special day. Loved, loved, loved it.

Review for Long Lunch Cruise

17-Nov-2015
5/5

Service: Seating was superb by the window for us. The staff were friendly & very enthusiastic. Bar service & serving food was immaculate.

Product: I won the Best Dressed Male & 2nd prize in the Door Prize. As I don't live in Sydney, I had my vouchers extended to nov 2016.

Food was gorgeous. Fellow passengers were very happy & friendly.

Definitely a must do to do again. Thanks :)

Review for Melbourne Cup Lunch Cruise

17-Nov-2015
5/5

Service: Cruise was as expected and on time

Product: All staff were excellent

Review for Long Lunch Cruise

16-Nov-2015
2/5

Service: Drink server was a European tourist and couldn't understand our Australian accents when we were ordering drinks, and was very tardy in his service. We paid extra for window seats, and sadly couldn't hear the commentary regarding the history around the harbour.

Product: The food wasn't topped up enough with my family having to wait for more to come out on two occasions. The prawns were still half frozen, and lacked taste. The food was packed away without any warning which again was disappointing. I've been on Captain Cook cruises many years ago and loved it. I took family and friends on this cruise, and all I could do was apologise to them after we finished.

Very disappointed.

Review for Seafood Buffet Lunch Cruise

16-Nov-2015
2/5

Service: Cruise staff was very helpful and polite.

Product: Was a bad choice for me as Iam allergic to seafood but you advertised there was alternative food available this was not up to very high standard.

Review for Seafood Buffet Lunch Cruise

15-Nov-2015
5/5

Service: Excellent

Product: Excellent

Review for Seafood Buffet Lunch Cruise

14-Nov-2015
5/5

Service: Very efficient service and lovely staff.

Product: The food was delicious. Only one small criticism - some more salad options - eg potato / pasta or rice would have been good. All in all, a lovely experience.

Review for Seafood Buffet Lunch Cruise

14-Nov-2015
5/5

Great variety of seafood and plenty of food however wait and drinks staff not well organised regarding table service for patrons for drink service, some lack of communication

Review for Seafood Buffet Lunch Cruise

14-Nov-2015
5/5

Service: Excellent service. Great afternoon.

Product: The food was really good. Service was fantastic. Well worth it.

Review for Melbourne Cup Lunch Cruise

12-Nov-2015
4/5

Service: We mostly enjoyed our experience with CCC.

Product: The service and food was excellent, however, the MC was way too loud. With that amount of people in a small space, the boat was understandably noisy but he made it much worse.

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
4/5

Service: Enjoyable

Product: We had a great time

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
4/5

Service: Its a good experience for me n my niece but disappointed dont see much and too rocky the smalll boat.

But its ok. But wont go again.

Product: Its okay. Service is fantastic but food portion is very little its not what i expected. After the 3 course meal my niece and I still hungry instead we ask for more bread roll to finish off out bottle of wine.

Hoping food a bit more portion nt too much but nt less.

Review for Long Lunch Cruise

11-Nov-2015
5/5

Service: Great cruise, could not hear lady commentator, service was superb.

Product: The food was terrific, really tasty and plenty of it.

Review for Seafood Buffet Lunch Cruise

11-Nov-2015
5/5

Service: great time

Product: The best day ever

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
5/5

The bar ran out of champagne we were drinking . I thought for cup day this was bad. Food and staff were great the manager sorted out champagne issue.

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
5/5

It was raining on the day it could have been nice if you could under these weather condition that maybe passagers could board a bit early.

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
4/5

Service: We were just tourists from Queensland and applied on line and got tickets. We were very impressed and had a great time being the Melbourne cup cruise

Product: We had a great time

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
5/5

Service: As a customer with Captain Cook Cruises for 17 years, have always had good service, from Gold Service dinner, or a simple coffee cruise. It's a pleasure to be 'on board'. Unlike other dinner cruises, dinner tables are comfortably spaced and not 'crammed together', which can cause discomfort .

Product: An enjoyable experience! Although I wasn't a winner on the day, it was good to be there to watch 'The Race that Stops a Nation!'. Hope you have one next Melbourne Cup Day.

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
4/5

Service: good service

Product: good cruise

Review for Melbourne Cup Lunch Cruise

11-Nov-2015
1/5

Service: The online booking process is very easy and efficient. The boat is comfortable and well maintained

Product: I have been on the long lunch before and took a girlfriend for a catchup. I was expecting the long lunch we paid for but we're extremely disappointed the lunch was less than 2 hours. The cruise was cut short due to another function so lunch was rushed and not up to the standard of my previous lunches.

Review for Long Lunch Cruise

10-Nov-2015
5/5

Service: Friendly staff, nice dining environment

Product: The long lunch gave us plenty of time to eat our meal and take photos of the beautiful views in our own pace. Enjoyed it!

Review for Long Lunch Cruise

10-Nov-2015
4/5

Service: Would have been rated Excellent but for the short time of the cruise on that particular day.

Product: Both 1 and 2 would have been rated excellent if our cruise had run longer than 2 hrs. Having to return to the Quay at 2.30pm is very early in the afternoon as compared to the usual time of 3.45pm.

Review for Long Lunch Cruise

10-Nov-2015
4/5

Service: Cruise was shortened for no known reason but otherwise good

Product: Drink service was a bit slow but otherwise good

Review for Long Lunch Cruise

08-Nov-2015
5/5

Service: This was our families 3 rd time it is always very enjoyable ,the staff are friendly and always make you feel welcome... also a very relaxing way to see our beautiful Harbour ....we will return.

Product: The food was great ,you can keep going back for more on the seafood buffet ,which a lot of us did ! there was a good variety of food and everything we ate we really enjoyable and fresh.

Review for Seafood Buffet Lunch Cruise

07-Nov-2015
4/5

Service: Table was clean. Service was good! Commentary was informative.

Product: Good for the price. You are paying for the trip and view plus the food, so the food quality works out in the end.

Review for Seafood Buffet Lunch Cruise

07-Nov-2015
5/5

Service: Very happy

Product: The service and staff were great.

Review for Seafood Buffet Lunch Cruise

06-Nov-2015
4/5

Service: Staff were friendly especially Ray the maitre d!

Product: Food was average. Beverage service was slow. Thank you.

Review for Seafood Buffet Lunch Cruise

06-Nov-2015
5/5

Service: We had my mother and father over from the uk celebrating their 50th wedding anniversary and they had the most wonderful day. Your food and service was excellent and we are highly recommending it to our firiends for a great day out. The views do not need any explaintion butwe have told people that if you want a great day on the harbour with great food wine and service CaptainCook are the people to do it. So great not to be ripped off in Sydney for a change. Thankyou so much.

Product: The food was great catered for all tastes

Review for Seafood Buffet Lunch Cruise

06-Nov-2015
4/5

Service: Excellent cruise and restaurant.

Product: Food excellent - what there was of it. Miserly steak , well cooked, few veg, again well cooked, but all good for the appetite of a woman, poor for that of a man. I won't do another one.

Review for Long Lunch Cruise

06-Nov-2015
4/5

Service: Ok services, the cruise ship did smell a lot when we were initially getting on board and walking up the stairs, which was not pleasant for our kids.

Product: Maybe a bit more of a selection of food would have been nice. Had my 2 daughters who don't eat seafood and would have like some hot chicken or something plain for the kids to eat. I did notice other kids also on board, so not sure how they went with the food selection.

Review for Seafood Buffet Lunch Cruise

06-Nov-2015
4/5

Service: Setting was lovely (though there's always room for improvement), and we had the best possible weather for it. Windows could've done with a clean, but I understand that's easier said than done! Staff were very polite and lovely.

Product: Food was mostly to a good standard, but it seemed that some things had been stored frozen/cooked at incorrect temperatures due to consistencies, texture, etc.

Review for Long Lunch Cruise

06-Nov-2015
5/5

Beautiful clean boat. Excellent service. Only issue was female providing documentary was difficult to hear as voice to soft.

Review for Seafood Buffet Lunch Cruise

05-Nov-2015
4/5

Service: Just a great afternoon

Product: Exellent food

Review for Seafood Buffet Lunch Cruise

05-Nov-2015
5/5

Service: a beautiful harbour very enjoyable cruise

Product: a beautiful harbour very enjoyable cruise

Review for Seafood Buffet Lunch Cruise

04-Nov-2015
4/5

Service: Everyone enjoyed the cruise and was surprised by how big the boat was. Really need a baby change table

Product: Food was all very tasty, maybe ask people to wait until asked to go back for seconds. We were lined up for the buffet for the first time when the people in front where commenting about having seconds

Review for Seafood Buffet Lunch Cruise

04-Nov-2015
4/5

Service: It was an excellent opportunity to show interstate visitors our beautiful harbour. And celebrate a reunion as well.

Product: Have always had a good experience with your events

Review for Seafood Buffet Lunch Cruise

02-Nov-2015
2/5

Service: service was fine

Product: buffet lunch was poor - ran out of food options very early - did not replenish it. Not enough deserts either.

Review for Seafood Buffet Lunch Cruise

02-Nov-2015
5/5

Service: excellent service

Product: really good overall. would definitive recommend it to others.

Review for Long Lunch Cruise

02-Nov-2015
5/5

Service: Pleasant and friendly service.

Product: Great value, and lovely relaxing way to view Sydney Harbour.

Review for Seafood Buffet Lunch Cruise

02-Nov-2015
1/5

Service: We were supposed to enjoy the cruise... we didn't. The main reason why was due to your monotone droning commentator blaring out information at the loudest possible volume, prevented my wife and I from even been able to have a decent conversation, even shouting to each other didn't help.

We were supposed to enjoy the food... we didn't

This was supposed to be a nice birthday for my wife, and it wasn't.

Ultimately, we wasted our money, and WILL NOT recommend Captain Cook Cruises at all.

Product: For the money, we were ripped off, the quality was very low, and the food was bland.

Then, the part that was really bad... YOU DID NOT CLEAN/DEVEIN THE PRAWNS.

Maybe your Chinese customers love eating the gritty, smelly, brown vein of the prawn, we DO NOT. We thought it was very strange that they had not been shelled nor cut open/butterflied. Thank god my wife tried to cut them open first and not just bite into it, the vein was filled with the filth. And never mind we had to change our plates as the filth burst out all over everything else.

How did you people get the relevant food certifications????!!! It was disgusting and of course that set the tone for the rest of the trip.

Review for Seafood Buffet Lunch Cruise

02-Nov-2015
2/5

Service: All seemed a bit rushed an un organised we got on at Quay.

Product: Adequate, We should have done the long lunch instead I think ?

Review for Seafood Buffet Lunch Cruise

01-Nov-2015
5/5

Service: Very professional operation. Friendly attentive staff. A wonderful afternoon on the harbour. Will definitely do it again. No hesitation in recommending Captain Cook Cruises.

Product: Excellent value for money. Wonderful menu.

Review for Long Lunch Cruise

01-Nov-2015
4/5

Service: It was well organised

Product: Food was good

Review for Seafood Buffet Lunch Cruise

01-Nov-2015
5/5

Service: The service was excellent. All the staff were very warm and welcoming and nothing was too much trouble for them - they seemed to enjoy and take pride in their work and represented Captain Cook Cruises admirably.

Product: The food was delicious and the whole experience was memorable. It was my first visit to Sydney and this trip was the highlight for me and I have been telling everyone that they must do it too.

Review for Long Lunch Cruise

01-Nov-2015
2/5

Good scenic cruise, but very expensive alcohol, and very limited buffet

Review for Seafood Buffet Lunch Cruise

31-Oct-2015
5/5

Service: I booked it for my dad's birthday and the whole family had a great time thanks captain cook cruises.

Product: The food was amazing and the service was fantastic. 5 stars all the way

Review for Long Lunch Cruise

31-Oct-2015
5/5

Service: Beautiful day, beautiful boat

Product: Food excellent and service great

Review for Long Lunch Cruise

31-Oct-2015
5/5

Service: An enjoyable experience. Service was fantastic with plenty of waiters available to assist us. Will definitely be coming for a lunch cruise again.

Product: Food portion sizes were decent, the quality of the food was fantastic. Everyone in our group enjoyed their meals.

Review for Long Lunch Cruise

31-Oct-2015
5/5

Service: The staff and crew were friendly and the cruise around the harbour was great

Product: A great buffet lunch seeing the sights

Review for Seafood Buffet Lunch Cruise

29-Oct-2015
5/5

Service: Every time I have the occasion to board a Captain Cook Cruise, I feel looked after and have an really enjoyable experience.

Product: On this Cruise, we were 6 religious Sisters celebrating a joyous reunion together and the cruise was absolutely fantastic, the food was excellent, the service and the caring of the staff were as usual beyond reproach. The day was made! Thank you for the privilege of being able to enjoy such events.

Review for Long Lunch Cruise

29-Oct-2015
5/5

Service: As my 2 friends couldn't come I still had a wonderful time. I was given a vochure to use within the next 6 months. I will definitely be back.

Product: The food was fantastic☺

Review for Seafood Buffet Lunch Cruise

29-Oct-2015
4/5

Disappointed it only went for 1hr 50 internet info said 2.5 hrs

Review for Seafood Buffet Lunch Cruise

28-Oct-2015
4/5

Service: When I rang to find out some info on the cruise from your booking staff, I was hung up on once and I felt like by asking few questions I was wasting their valuable time .

Product: Lunch was decent and the cruise was enjoyable.

Review for Seafood Buffet Lunch Cruise

27-Oct-2015
5/5

Service: Just a lovely, relaxed, awesome, enjoyable lunch and knowing that you can exit at Darling Harbour marina - made my day! Thank-you. Some info about the area we cruised past would have been nice. Who owned the mansion on the hill? etc...

Product: AWESOME!!!

Review for Long Lunch Cruise

27-Oct-2015
5/5

Service: The baby seat attachment provided wasn't appropriate as it didn't have shoulder straps for our 9 month old. Staff were unsure how to attach it to a seat and we were left to do it ourselves, including crawling on the floor.

Product: Food quality was much improved from what we experienced 4 years ago. Staff were attentive and friendly (with one exception).

Review for Seafood Buffet Lunch Cruise

26-Oct-2015
5/5

Loved cruise staff great. Hard to hear the commentary

Review for Seafood Buffet Lunch Cruise

26-Oct-2015
5/5

Service: easy to book, great value breathtaking view, great service

Product: highly recommend! the food looks amazing and tastes even better but the view is spectacular... slower pace to enjoy this trip with informative commentary

Review for Long Lunch Cruise

26-Oct-2015
2/5

Service: the cruise itself meet expectation

Product: Food was just ok, greater selection of hot foods would have been better...... seemed like a hassle for the staff to provide water while eating - needed to ask on 3 occasions before getting a half a glass for each of my 2 kids.

Review for Seafood Buffet Lunch Cruise

25-Oct-2015
4/5

Service: Happy with the service

Product: Generally happy with everything however as I work in the photographic industry I was willing to support your photographer by buying photos however was gobsmacked after buying 2 photos and asking for the files on a USB was asked to pay another $10 per image just ridiculous he was an ok photographer but nothing special.

Review for Long Lunch Cruise

25-Oct-2015
5/5

Service: We love doing this, we try to do the harbour lunch 2 or 3 times a year, - it's a wonderful way to entertain guests from overseas -

Product: The meals are great value for money, the service is excellent and very friendly and relaxed, and of course the views are spectacular,

Review for Long Lunch Cruise

24-Oct-2015
5/5

Service: The view was amazing!!

Product: The seafood was tasty.

Review for Seafood Buffet Lunch Cruise

24-Oct-2015
5/5

Service: Well organised, and well run.

Product: Good buffet, and commentary by Elisabeth was excellent.

Review for Seafood Buffet Lunch Cruise

22-Oct-2015
5/5

Service: It was wonderful

Product: I did not realise that drinks were included or that we could stay on board so long

Review for Long Lunch Cruise

21-Oct-2015
4/5

Service: Very helpful and obliging when I made a mistake with my booking and fixed it up for us.

Product: Would have liked more variety on the buffet. More salads and seafood.

Very difficult to hear the commentary and what we did hear could have had a lot more details about individual houses/ areas etc. Personalising the details rather than a history tour. Also we were often on the wrong side of the boat to see what was being described. Loved our window seat though.

Toilets on each level would make things easier as would signage to get up to the top level for viewing

Review for Seafood Buffet Lunch Cruise

19-Oct-2015
5/5

Excellent Services and Friendly Staff. Booking and Boarding all too easy and convenient!

Review for Seafood Buffet Lunch Cruise

19-Oct-2015
5/5

Service: Good scenery views, friendly staff

Product: Super excellent meals, very fresh oysters. Could be better if I can get plain water more easily, e.g. place water jugs at the side of the bar

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
4/5

Service: Great cruise around a beautiful Harbour and the crew were fantastic

Product: We found that the food was very poor in that there was not enough variety, we had a 3 year old with us, unfortunately there was not to nothing there for her. Cannot fault the cruise or the crew just the lunch was none existent

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
5/5

Service: The cruise was spectacular and the crew are super helpful.

Product: Great Food and plentiful.

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
4/5

Service: There should be more speakers. The commentary was hard to hear.

Product: Possibly a little more variety.

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
5/5

Service: Thoroughly enjoyed the cruise. The guide on board was very informative and my friend from South Africa loved it!

Product: The food was delicious and there was an abundance!

Review for Seafood Buffet Lunch Cruise

18-Oct-2015
5/5

Service: The cruise was excellent.

Product: The lunch was beautiful and we had a wonderful time!

Review for Seafood Buffet Lunch Cruise

17-Oct-2015
5/5

Service: very good

Product: very good

Review for Long Lunch Cruise

16-Oct-2015
5/5

Service: As this was our first time to Sydney We were vry impressed with the staff of our Cruise. They were attentive and friendly and made us feel very welcome aboard the cruise ship

Product: Was very impressed with the range of food available and as the dishes were depleting staff were very quick to top up. It was a wonderful lunch cruise and would not hestitate to go again or recommend to anybody

Review for Seafood Buffet Lunch Cruise

15-Oct-2015
4/5

Service: The booking was smooth, the staff very helpful and friendly.

Product: While the food was good it was not as good as anticipated based on a previous experience where I was the guest of someone else. The variety of food available was less and minimal,the calamari in the calamari salad was overcooked and like rubber, and the cheese plate offered only two cheeses and was not replenished so if you didnt get some early you missed out. Based on previous experience I was disappointed.

Review for Seafood Buffet Lunch Cruise

15-Oct-2015
5/5

Service: Outstanding service.

Product: There was plenty to enjoy.

Review for Seafood Buffet Lunch Cruise

12-Oct-2015
4/5

Service: Very friendly staff, great surroundings, fantastic views.

Product: Seafood was lovely - would have liked some more desert choices.

Review for Seafood Buffet Lunch Cruise

12-Oct-2015
4/5

Staff and service was excellent. Would be nicer if commentator focused more on the history of the harbour rather than the real estate.

Review for Seafood Buffet Lunch Cruise

11-Oct-2015
5/5

Service: I think the extra money for window seating should be scrapped, there were so many empty spaces, I think it should be on a first in gets a window and not for an extra 25.00 per head

Product: The food was great, our waitress was very very slow in serving drinks even though we had purchased the drinks package, we wondered if this was on purpose ?

Review for Long Lunch Cruise

11-Oct-2015
4/5

Service: Easy to book and collect tickets.

Product: Great lunch. Good quality food. Spent a lot of time docked at Darling Harbour though.

Review for Seafood Buffet Lunch Cruise

10-Oct-2015
5/5

Enjoyed the cruise very much. Have now been on a few Captain Cook cruises.

Review for Seafood Buffet Lunch Cruise

10-Oct-2015
5/5

Service: excellent from booking to event

Product: Our waiter was excellent and really went all out to support our party

Review for Long Lunch Cruise

10-Oct-2015
4/5

Service: Excellent Service. All 4 guests were really impressed and pleased with the service and friendly staff. It was a great day overall.

Product: I believe the food was above average but there's room for improvement.

I would say there should be more choices of seafood. Also at the start of the journey, the dishes were not being refilled as quickly as they should be.

Overall i would say it is quite good.

Review for Seafood Buffet Lunch Cruise

10-Oct-2015
4/5

Service: Lovely day on the harbour great food, lovely pleasant time could have stayed for another 2 hours

Product: Buffet was good a bit limited for gluten free dessert, but seafood great

Review for Seafood Buffet Lunch Cruise

10-Oct-2015
5/5

Service: The booking staff went above and beyond to accommodate our needs.

Product: The food was excellent. The cruise was lovely. I would have preferred to have it segmented into lunch and then a narrated tour. It was very difficult to hear anything that was being said and if you went out on the deck, you could not hear at all. We also only realized that we could stay on for the full length (2 trips around the harbor) because we asked. A lot of people got off the ship after the first cruise. The cruise itself and the dinner were excellent for the value offered. We would take this cruise again.

Review for Long Lunch Cruise

09-Oct-2015
5/5

But could not hear the commentary all the time

been on a few cruises now and this one is the best

Review for Seafood Buffet Lunch Cruise

08-Oct-2015
4/5

Service: Service was very acceptable. Commentary was a little unusual!

Product: Oysters and mussels were water logged with melted ice. Wine on wine list not available.

Review for Seafood Buffet Lunch Cruise

08-Oct-2015
4/5

Service: A relaxing cruise at a reasonable price

Product: A different route should have been used the second time around

Review for Long Lunch Cruise

08-Oct-2015
2/5

Service: Great friendly staff

Product: Out of our party of 7 4 of them were children. The reason we chose captain cook for the Buffett lunch was due to the website stating their was a large range of food for all people. 3 of the children dined on bread rolls and fruit from the fruit station and the 4th did the same with a touch of lettuce and bacon. The 3 adults though fully enjoyed the food on offer, however we were highly disappointed that after paying so much money we then had to fork out more to buy our children lunch once we left the cruise

Review for Seafood Buffet Lunch Cruise

07-Oct-2015
5/5

Service: I think the captain cruise was amazing the staff was very lovely, well Mannering, polite and always service with a smile and the girls was very friendly and well groom and I will be booking for another cruise next year.

Product: the lunch was very yummy and the service was amazing and the staff was doing amazing job but overall they are the best amazing people in the world in what they do and work really hard so well done to all the captain cook cruise team.cheers

Review for Long Lunch Cruise

07-Oct-2015
2/5

Service: in general, pretty good. Because of an injured person in our party, we had to sit on the lower deck and transfer food up and down stairs. When we did ask for waiter assistance it was readily available. The cruise had the potential to be a pleasant dining experience, but for whatever reason that did not happen. Maybe it was due to cultural differences of the passengers, lack of social skills and manners...I'm not sure, but it was disappointing.

Product: The upstairs seafood buffet was looking like a bad dining room experience at a kids' camp. The Tea/coffee area was an unsightly mess, both adults and children serving themselves didn't seem to have the foggiest idea about sharing from communal serving dishes. Prior to the "locusts" diving snouts first into the food, it was well-presented. The crab was excellent, but the state of the barramundi was questionable....by the time I got a piece it was cold to lukewarm and in need of tossing out. The prices of alcohol selections were far too costly. I would not be in a hurry to do another seafood buffet lunch cruise unless there was a big improvement in the negatives I have ;mentioned.

Review for Seafood Buffet Lunch Cruise

06-Oct-2015
5/5

Service: The service was fantastic and the food was exceptional.

Product: the food was fantastic and the boat was lovely. All in all a perfect afternoon.

Review for Long Lunch Cruise

06-Oct-2015
5/5

Service: Well run from the first contact for ticketing to departing the boat. Staff were well trained and pleasant. The boat was well maintained and clean.

Product: The food was plentiful, beautifully presented and very fresh.

Review for Seafood Buffet Lunch Cruise

05-Oct-2015
5/5

Service: Enjoyed the experience so much that my friend and I intend to go on the dinner cruise next time we are in Sydney! Had a table up a flight of stairs right next to the window which was fabulous. Very relaxing and entertaining. Well organised cruise.

Product: There was a huge range of food to make your selection, including plenty of seafood which was expected it being the Seafood Buffet Lunch Cruise. Thoughtful additions such as water bowls with lemon wedges for "seafoody" fingers and plenty of crab crackers were provided. All staff we encountered were very friendly and helpful.

Review for Seafood Buffet Lunch Cruise

04-Oct-2015
5/5

Service: The service was very good and friendly.

Product: The variety of food was very good. The food itself was excellent

Review for Seafood Buffet Lunch Cruise

03-Oct-2015
5/5

Service: very enjoyable experience. Highly recommend long lunch cruise.

Product: Service & food was fantastic. We had a wonderful time & the atmosphere was very enjoyable. See you again ��

Review for Long Lunch Cruise

03-Oct-2015
4/5

Service: very good service just the drink package was a rip off

Product: Would not do the drink package again - had a bottle of wine between two people and it did not eve include a coffee so a gross rip off!

Review for Long Lunch Cruise

01-Oct-2015
4/5

Service: good

Product: good

Review for Seafood Buffet Lunch Cruise

30-Sep-2015
5/5

Service: It was the day we had.Will be back

Product: It was the best day we all had a great time will do it again every thing food ; was the best,drinks as well what a great day.

Review for Long Lunch Cruise

30-Sep-2015
5/5

Service: It was very excellent and we enjoyed it.

Product: It was delicious and beautiful.

Review for Seafood Buffet Lunch Cruise

30-Sep-2015
1/5

Service: The cruise is scenic and nice

Product: Buffet closed way before the cruise ends. The hot food [noodle, rice and tomato dish] is badly cooked and not edible! There is no desert or hot beverages!

Review for Seafood Buffet Lunch Cruise

29-Sep-2015
5/5

Service: Would recommend this cruise to anyone. Top quality, great value for money, amazing food and awesome service.

Product: Exceptional foor and service. This is our second time on this cruise and we would do it again.

Review for Long Lunch Cruise

29-Sep-2015
5/5

Service: The cruise was great, good value for the money. One suggestion, a toilet upstairs would be good for those who have trouble with the stairs.

Product: The food was lovely, and there was no rush. The viws were great.

Review for Long Lunch Cruise

28-Sep-2015
5/5

Service: Everything was perfectly organized. It was our 1st wedding anniversary. My wife enjoyed every minute and both of us had a memorable celebration.

Product: Had everything perfectly. Brilliant.

Review for Seafood Buffet Lunch Cruise

27-Sep-2015
5/5

Service: Excellent service, easy to book. The staff were very welcoming and pleasant. It made my dad's 80th birthday celebration very special.

Product: High quality delicious food, well presented.

Review for Seafood Buffet Lunch Cruise

27-Sep-2015
5/5

Service: Excellent

Product: Excellent

Review for Long Lunch Cruise

26-Sep-2015
4/5

Service: The Sydney 2000 and it's crew were great.

Product: The selection is all right but the quantity was low as it was a packed cruise.

Review for Seafood Buffet Lunch Cruise

23-Sep-2015
4/5

Service: The crew were very professional, well attired and groomed. Good coverage of the harbour area and commentary. Vessel was clean and well prepared.

Product: The buffet was good for the number of passengers catered for, but would have benefited from a wider variety of seafood as it was specifically a Seafood Buffet cruise eg lobster,scallops, variety of fish. The fish served (barramundi) was a little dry & unpalatable. We would definitely recommend the cruise to friends.

Review for Seafood Buffet Lunch Cruise

22-Sep-2015
5/5

Service: Clean. Table attractively set. Comfortable chairs at table. Excellent service by staff. Enjoyed the calm cruise around the harbour. We would have appreciated a map with the names of all the bays, inlets, islands of the harbour. Just a small A4 size would be good. All very enjoyable.

Product: Oh the food! Wonderful. Served at a pace to suit us. Very good.

Review for Long Lunch Cruise

22-Sep-2015
5/5

Service: Great service food and views and so much information on the sites

Product: Yummy

Review for Seafood Buffet Lunch Cruise

22-Sep-2015
4/5

Service: The staff were very courteous and helpful.

Product: The oysters and mussels were pretty good. The salad selection is not that impressive though.

Review for Seafood Buffet Lunch Cruise

21-Sep-2015
5/5

Service: Wonderful experience.

Product: Friendly, helpful staff

Great food

Excellent service

Beautiful views and informative commentary.

Review for Long Lunch Cruise

21-Sep-2015
4/5

Service: Staff were very friendly and polite

Product: Staff were a little slow in replenishing food when it was low but the food was excellent

Review for Seafood Buffet Lunch Cruise

21-Sep-2015
5/5

It was a beautiful experience. My parents are visiting me in Australia and I wanted them to have that experience so they loved it!!!

Review for Long Lunch Cruise

21-Sep-2015
4/5

The people on the ship are great, the people who answer the phone seen to be unable to be human nor do they have the compassion needed in customer service.

Also web site contradicts actual service provided.

Response from Captain Cook Cruises: Thank you for your review of your Buffet Lunch Cruise with us. We were disappointed to read your comments in regards to our staff as we have followed up with the staff concerned to ensure are customer service is at the required level. We are sorry if you misunderstood our website as we are not sure what you issue is but happy to receive actual feedback on the problem. We were delighted to read that you enjoyed the cruise overall including the service on board.

Once again thank you.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Seafood Buffet Lunch Cruise

21-Sep-2015
5/5

Service: very friendly and helpful staff

Product: Beer was cold and the seafood was great... well done..

Bill & Donna

WODONGA .Vic

Review for Seafood Buffet Lunch Cruise

20-Sep-2015
4/5

Service: OK

Product: Food OK, BUT COFFEE BAAAAD, coffee machine did not work, people kept trying then a lot of WET MESS, coffee served in jags become cold after a little while.

Guys - COFFEE finishes the lunch/dinner - has to be good !!!

Review for Seafood Buffet Lunch Cruise

20-Sep-2015
4/5

Service: Cruise could have been another half hour longer

Product: Probably slightly more selection of salads and non seafood

Review for Seafood Buffet Lunch Cruise

20-Sep-2015
4/5

Service: A must for anyone on a special occasion

Product: This would be excellent if the food was better mine 1st dish was cold and smaller the others . This will not sop us joining you again next year

Review for Long Lunch Cruise

19-Sep-2015
5/5

Service: Excellent can not fault it.

Product: Perfect.

Review for Seafood Buffet Lunch Cruise

19-Sep-2015
4/5

The captain cook cruise employee on the PA was excellent and very knowledgeable on Sydney's history, I would love to hear him again next time we have an opportunity to board for a lunch cruise.

Review for Seafood Buffet Lunch Cruise

19-Sep-2015
4/5

Service: Short if staff. Too rushed.

Product: The service was too rushed.

Review for Long Lunch Cruise

19-Sep-2015
5/5

Service: we both enjoyed the cruise the ship was modern clean friendly it was a good atmosphere well done we would recommend the experience we will do it again

Product: perfect the mixture of seafood and the sides were great

Review for Seafood Buffet Lunch Cruise

19-Sep-2015
5/5

Service: The service was great, staff very accommodating and friendly.

Product: The food was fantastic.

Review for Seafood Buffet Lunch Cruise

17-Sep-2015
5/5

Service: The place to buy tickets is easy to find. The ladies at Darling harbour were very helpful.

Product: We are tourists and enjoyed the cruise very much. The food was also very nice.

Review for Seafood Buffet Lunch Cruise

17-Sep-2015
4/5

Service: Every thing went very smoothly but I could feel the swaying of the boat

Product: additional drinks ordered did not come but when I chased them, they came!

Review for Seafood Buffet Lunch Cruise

17-Sep-2015
4/5

Service: Would have liked commentary on board as we cruised around the harbour. Also an explanation, times of our cruise to be provided on our ticket.

Product: The lunch was quick and tasty.

Review for Long Lunch Cruise

16-Sep-2015
4/5

Service: Well-run, well-hosted. Best views in the world!

Product: Excellent food. But expected better tea/coffee options.

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
5/5

Service: Well run good service

Product: Comfortable, relaxing ambience, good food, enjoyable experience, pleasant staff

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
4/5

Nice staff and good service

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
5/5

I think a brief announcement at the start to give a bit of history and particular sights that we are seeing but not a constant commentary.

Review for Long Lunch Cruise

14-Sep-2015
1/5

Service: The drink waiter did not know the product we trying to order. Took the at least 10 minutes to come back and ask again. A further lengthy period of time passed before we received our wine - and - we had to pay for it before we received the wine? Would we have been refunded if the wine was not satisactory? Waiter was taking plates from our table before we had finished without asking.

Product: This was not a very good experience and would not recommed it to anyone. It was far too rushed and the main concentration of the crew was to clear everything away before the next cruise. It felt as though we were on a "process line". Was pleased that we didn't pay full price for the experience - we used a special officer deal. The non seafood dishes looked disgusting as did the cooked fish. As previously mentioned this was not a good experience.

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
4/5

Service: the cruise itself was very pleasant and the check-staff efficient. But the waitress, whilst she spoke English with an accent, didn't understand the names of the drinks we ordered and took too long to get them. She had also asked for money upfront to take our drinks order but couldn't tell us how much it came to, I had to go through and add it up myself. We would have preferred to just go up to the bar and get the drinks ourselves.

Product: Seafood was average quality.

Review for Seafood Buffet Lunch Cruise

14-Sep-2015
2/5

Service: Pushy waitstaff, no airconditioning, average food.

Product: Wouldn't recommend.

Review for Long Lunch Cruise

14-Sep-2015
4/5

Service: The service was great. It got a little warm in the cabin after lunch.

Product: I enjoyed my lunch of smoked salmon entree, the salmon main was a little over cooked for me but ok and my favourite dessert is lemon tarts so I thought the lemon curd was unusual to normal.

Review for Long Lunch Cruise

14-Sep-2015
5/5

Service: The cruise was very enjoyable - on time and did what was advertised

The only negative was the announcer's voice - much too "sing song". We found it very annoying, so tuned out to the actual words and therefore I think we probably missed some interesting information.

Product: Good choice of food to suit a variety of palettes

Very fresh

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
2/5

Service: Cruise was running late. Staff not as friendly as they should have been. Commented was very poor, droning and relentless.

Product: Varitety and quality of food was just ok. The bar service was well below average. We tried to go to the bar to purchase our drink and were told it was table service. We waited until well after we had eaten our meal to finally be served our drinks...simply not good enough.

The waiters not as professional or as friendly as expected. It is very hard to imaging we will bring our guests back to another Captain Cook Cruise! I am happy to discuss this further.

*Personal details removed by Feefo*

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
2/5

Service: Overall staff and boat are great and we've been on before and had no issues. This one however was not so great. See next box for more feedback.

Product: Either crack the crabs before putting on the buffet or supply something for guest to use. Such a waste of good food that no-one could get too. Most of our crab ended up in the bin. Finger bowls on all tables is a must with any seafood Buffet.

Staff need to learn how to read wine labels. Got served wrong wine then took almost 20 minutes to get the right one as they had none in the fridge. Funny that we got served a wine that wasn't even on the wine list in the first place.

Wine glasses put on table were dirty. Had lipstick marks still on them.

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
5/5

Service: A wonderful experience

Product: Everything was delicious

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
4/5

Service: beautiful day

Product: beautiful day

Review for Seafood Buffet Lunch Cruise

13-Sep-2015
2/5

Service: The harbour cruise is nice, the staff are lovely.

The buffet itself was a let down. The value proposition was not there

Product: It could have been better for what you pay for.

Review for Seafood Buffet Lunch Cruise

12-Sep-2015
4/5

Service: It was quite good staff were not that friendly considering I did a group booking for 19 people they seemed to busy to give good service

Product: It was fun my meal was served cold especially the entrees so were the other 18 that were served I would say short staffed fior the amount of people on the cruise as we waited along time wuth getting served. Overall cruise Wass great thing to do

Review for Long Lunch Cruise

12-Sep-2015
4/5

Service: Good value for money

Product: A lovely day and beautiful lunch. The air conditioning was a little warm.

Review for Long Lunch Cruise

11-Sep-2015
5/5

Service: Outstanding service

Product: Outstanding service, fabulous food and a wonderful afternoon. Joanna was amazing

Review for Long Lunch Cruise

10-Sep-2015
4/5

Service: There was a group of 3 women on the boat not far from where we were having lunch who were served no less than 5 full bottles of champagne. They were very inebriated and loud by the time they had gotten through it all.

This surely must have been in breach of RSA (Responsible Service of Alcohol) guidelines? I certainly thought it irresponsible that the staff on board were prepared to keep serving them.

Product: Perhaps run the long lunch much further - a 4 hour cruise where we just go around the harbour twice and have the same commentary both times is a bit odd. Why not have long lunch cruises that go all the way around to Manly and back again just the once?

Review for Long Lunch Cruise

08-Sep-2015
2/5

Service: Boat service friendly

Product: Seafood buffet not worth $79 dollars poor salads .

Review for Seafood Buffet Lunch Cruise

07-Sep-2015
5/5

Service: Great day thankyou

Product: Very good good better than I expected

Review for Seafood Buffet Lunch Cruise

06-Sep-2015
2/5

Service: Did not like the boat> nothing like the Sydney 2000. if I had known it was not the Sydney 2000 I would not have gone, I have been on the Sydney 6 times & loved it. all in all I didn't like to one bit

Product: Was not the Sydney 2000

Review for Long Lunch Cruise

05-Sep-2015
4/5

Service: I found them helpful when I first emailed my booking, they answered every question promptly.

Product: It was quite limited on the selection of food....would have been nice to see more variety. But it was presented nicely and was tasty.

Review for Seafood Buffet Lunch Cruise

05-Sep-2015
5/5

Service: It was amazing!. My husband and I really enjoyed this cruise. Now we have excellent pictures of Sydney.

Product: The food and the service were outstanding. I recommend it 100%. Thank you for an amazing experience.

Review for Long Lunch Cruise

03-Sep-2015
4/5

It was a very hospitable and pleasant experience

Review for Long Lunch Cruise

01-Sep-2015
4/5

Service: Clean and tidy.

A mess up with the late arrival of vessel.

Product: Poor dish choices. Boring.

Review for Seafood Buffet Lunch Cruise

30-Aug-2015
5/5

Service: Excellent!

Product: Cruise was excellent! Food lovely! Great commentary along the way!

Review for Seafood Buffet Lunch Cruise

30-Aug-2015
2/5

Service: Was fair for the price!

Product: Not enough meat? Rice was over cooked! Curry was cold!

Review for Seafood Buffet Lunch Cruise

30-Aug-2015
5/5

Service: Seating and food was excellent.

Product: Seafood was fresh and plentiful.

Review for Seafood Buffet Lunch Cruise

29-Aug-2015
5/5

Service: Cruising in the harbour is a wonderful experience. The loudspeaker commentary was great..( tourist guide).

Product: Food was fresh and delightful..

Review for Seafood Buffet Lunch Cruise

29-Aug-2015
4/5

Service: Drink service was little bit slow. I thought the waiter forgot our order and I had to ask him again.

Product: Seafood was good! I felt hot lunch was bit poor. I wished to have some chicken instead of ham. Other part were also very good. Good guide!

Review for Seafood Buffet Lunch Cruise

28-Aug-2015
4/5

Service: Unable to attract attention of drink waiter as no one came to our table.

Product: Better than the previous week - hot food hot, sea food fresh & tasty. Friends who accompanied me enjoyed the food

Review for Seafood Buffet Lunch Cruise

28-Aug-2015
5/5

Service: Service was excellent

Product: Meal was fantastic

Review for Long Lunch Cruise

27-Aug-2015
5/5

Service: Service was great, commentary good. Have been on quite a few Captain Cook Cruises & all were excellent.

Product: Beautiful food, beautiful day------perfect.

Review for Seafood Buffet Lunch Cruise

27-Aug-2015
5/5

Service: food, service and venue all excellent, had a wonderful experience

Product: so friendly and food was plentiful and tasty

Review for Seafood Buffet Lunch Cruise

26-Aug-2015
5/5

Service: Excellent helpful, friendly and entertaining staff. Brilliant experience all round.

Captain Cook excelled himself prior to boarding.

Product: Very good quality and quantity.

Review for Seafood Buffet Lunch Cruise

26-Aug-2015
5/5

Service: Excellent

Product: Excellent

Review for Seafood Buffet Lunch Cruise

25-Aug-2015
4/5

Service: Friendly and helpful staff

Product: Calamari was too raw , not edible

Review for Seafood Buffet Lunch Cruise

25-Aug-2015
4/5

Service: We enjoyed everything about our lunch cruise

Product: Fish could have been better need another choice of fish but overall excellent

Review for Seafood Buffet Lunch Cruise

25-Aug-2015
5/5

Service: Crew were extremely polite and most helpful

Product: A superb meal with great company and a perfect day on the harbour

Review for Seafood Buffet Lunch Cruise

24-Aug-2015
5/5

Service: Fantastic Day

Product: Food was excellent - Staff were fantastic - Highly recommend

Review for Seafood Buffet Lunch Cruise

23-Aug-2015
2/5

Service: Cruise was great, table was also very good.

Staff attentive.

Product: Very limited selection of food, did not feel that the prawns were fresh. Not much choice for parents who aren't fond of seafood.

Review for Seafood Buffet Lunch Cruise

23-Aug-2015
4/5

Service: We enjoyed the commentary and the staff were very friendly

Product: Food was good maybe my salmon could have been hotter

Review for Long Lunch Cruise

23-Aug-2015
5/5

Service: The service really good would like go back again sometime soon.

Product: We really enjoyed the food.

Review for Seafood Buffet Lunch Cruise

22-Aug-2015
5/5

Service: The best value for money I have had in a long time. A great 30 birthday present for our daughter

Product: Could not have asked for a better well presented feed

Review for Seafood Buffet Lunch Cruise

22-Aug-2015
5/5

The only complaint I have is that we were tied up at King Street Wharf for a long time.

Review for Seafood Buffet Lunch Cruise

21-Aug-2015
4/5

Service: Service was disappointing considering nobody came to pick up our dishes for the first one and a half hour, so our table was stacked with dishes, far different from the fine dining I had imagined on the cruise. We had to get water from the booth ourselves. There were a few waiters around, but for some reason, they often walked past us, ignoring the dishes, and tended only to those wine drinkers. Very disappointed in the service.

Also did not enjoy person talking the whole time while we were eating as it was clear no one was listening. Background music with jazz and classical would have been much better.

Product: Good food, a little less than what I had hoped for, but still overall, good value for the food. But due to the poor service, I am not sure if I would be back.

Review for Seafood Buffet Lunch Cruise

20-Aug-2015
4/5

Service: Not as good as prior cruises. I have enjoyed many and various lunch cruises something has changed, atmosphere different

Product: Food not as good as many prior seafood buffet cruises. The female commentator was so immature and not professional in her dilalogue - my friends who I took on their first Captain Cook cruise asked if she "was real".

Review for Seafood Buffet Lunch Cruise

20-Aug-2015
5/5

Service: Great customer service

Product: Very courteous staff on board, excellent food. The live commentary was sometimes a little distracting, but overall wonderful experience. Recommended!

Review for Long Lunch Cruise

20-Aug-2015
5/5

Service: All staff were friendly and made time to come and talk to us which made our cruise one to remember. We thoroughly enjoyed ourselves and will definitely come back. Thank you

Product: Lunch was wonderful...all the food tasted great and there was plenty of variety

Review for Seafood Buffet Lunch Cruise

19-Aug-2015
4/5

Service: Service are good, people's are so friendly . We are happy!

Product: Food was excellent ! Enjoyed������

Review for Seafood Buffet Lunch Cruise

18-Aug-2015
5/5

Service: highly recommend it for locals and travellers just wish it was longer

Product: now this was nice food really enjoyed it first class and fresh

Review for Seafood Buffet Lunch Cruise

18-Aug-2015
1/5

Service: Food was good and service was good

Product: The long lunch cruise was supposedly 3 hours. this did not happen. We were supposed to disembark at Darling Harbour at 3.30 p.m. At 1.45 p.m. we were told that they would be disembarking at Circular Quay at 3.45 pm. and not Darling Harbour. As we had a flight to catch, we changed our pick up to 3.45 p.m. at Circular Quay. We docked at Circular Quay around 2 p.m. I questioned if we were coming back at 3.45 pm. and told no the next stop at Circular Quay was 4.30 pm. This was too late for our flight. So we were advised to get off at Circular Quay. This was a 2 HOUR LUNCHCRUISE AND NOT A 3 HOUR AS WE PAID FOR. Absolutely disgraceful management of a 3 hour cruise and we weren't the only ones. Would never book a 3 hour cruise again as it appears that it will only be a 2 hour cruise. Was totally disappointed in the management of the cruise although the food and the 2 HOUR CRUISE was enjoyable. The issue was we paid for a 3 HOUR CRUISE!

Review for Long Lunch Cruise

18-Aug-2015
2/5

Service: Staff lovely but didn't notice people queing up leaning all over tables where people were dining - lost its touch since our last naval review cruise no better than cheaper cruise operators

Product: We emarked at Circ Quay the buffet looked used and we queued up for leftocers. One curry was not replenished the other stone cold. Been on previous cruises standard much higher. Staff were lovely but not one asked if we wanted to order a drink from the bar. The seafood itself was tasty but salads were also bot replenished. Paid for a used buffet basically.

Review for Seafood Buffet Lunch Cruise

18-Aug-2015
4/5

Service: Service was great, staff were friendly.

Product: The only downfall we had was that, the Oysters were VERY small to what we expected. We even heard some people opposite us talking about the oysters too. besides that, everything was nice.

Review for Seafood Buffet Lunch Cruise

17-Aug-2015
4/5

Service: All the staff were very friendly and provided good services. it was great.

Product: Foods are not excellent, but good enough.

it's a good value for 2 hour cruise, buffet seafood lunch and friendly staff services.

I will definately recommend to my friend.

Review for Seafood Buffet Lunch Cruise

17-Aug-2015
5/5

Service: I bought this as a birthday gift for my sister and partner. They enjoyed the cruise thoroughly. But I made a special request for her birthday to be announced over the live commentary, I was told they would follow through with it, but it wasnt. Never the less they had a great time

Product: The food was beautiful

Review for Seafood Buffet Lunch Cruise

17-Aug-2015
4/5

There is not enough plate, people need to wait for the plate - both Initial stage and refill time

Review for Seafood Buffet Lunch Cruise

16-Aug-2015
4/5

Loved the cruise!

The photos taken were of poor quality. Poor customer service from the female photographer. Wasn't friendly.

It's difficult to smile for a picture when the photographer is Quite cole and unwelcoming. Needs to improve her interpersonal skills.

Review for Long Lunch Cruise

16-Aug-2015
5/5

Service: Good way to see Sydney especially for tourists

Product: Great food

Review for Long Lunch Cruise

15-Aug-2015
5/5

Service: Service was terrific...nice staff. Everything ran smoothly.

Product: I bought the tickets over the phone around 10am and we were onboard by 11.50am....great organisation by Captain Cook to accommodate us so quickly. The service was great, food was delicious and so beautifully presented. The chefs were totally on the ball with refilling the buffet. We had a terrific time, big thanks to all the staff.

One point of feedback, the commentary was great and so interesting but we missed a third of it because of other noises. Could you arrange a printed handout to be given to guests as they board? The lovely lady commentating filled us in on what we had missed but it would have been good to have had a printed copy as we passed the buildings.

Great work....

Thank you, we will definately come back!

Review for Seafood Buffet Lunch Cruise

12-Aug-2015
4/5

Everything was good except being taken photoes by a photographer.

Review for Seafood Buffet Lunch Cruise

11-Aug-2015
5/5

Service: Great professional service

Product: Can't wait to return and bring more friends. We have been raving about it and everyone wants to try it out.

Review for Long Lunch Cruise

10-Aug-2015
4/5

Service: The cruise was good, I particularly liked the information we received over loudspeaker about what we were seeing outside.

Product: The seafood was fresh and plentiful.

Review for Seafood Buffet Lunch Cruise

09-Aug-2015
5/5

Service: The customer service on the phone made me feel that nothing was going to be a problem even with 4 young kids. The staff on the Vessel were lovely and the day was perfect....our Adelaide guests LOVED it

Product: The food was amazing The staff were great. We felt welcome and comfortable with our large group and the 4 kids. There was room to sit, relax and enjoy the view and the top deck was fantastic too. I felt comfortable to let my 3yo outside too and She Loved the view and food. Even my 1yo tasted crab for the first time....THANKYOU

Review for Seafood Buffet Lunch Cruise

09-Aug-2015
4/5

Service: Food was great however mv Sydney 2000 was not in service so we were on John Cadman 2 as a result our lunch had commentary from the coffee cruise. Which was disappointing

Product: We should have been notified that mv Sydney 2000 was not in service as the long lunch was not as special as normal. Was disappointing

Review for Long Lunch Cruise

08-Aug-2015
4/5

Service: Staff were friendly.

Product: I feel the cost of the soft drinks is too expensive - $18- for a jug of lemon squash is outrageous. There.could have been additional desserts. By the time we went to get some, there were only chocolate cakes.

Plates could have been cleared from the table a bit quicker than what they were.

Review for Seafood Buffet Lunch Cruise

07-Aug-2015
4/5

Service: Lovely Lunch, great harbour, great food & good service

Product: Good variety of fresh seafood!!

Review for Seafood Buffet Lunch Cruise

05-Aug-2015
4/5

Service: very difficult to get served since only one buffet table and too many people.

Product: variety reasonable - dessert was a little meagre

Review for Seafood Buffet Lunch Cruise

03-Aug-2015
5/5

Food served a little to early on the cruise, people rushing for food before other passengers could be seated causing confusion.

Review for Seafood Buffet Lunch Cruise

03-Aug-2015
5/5

Service: Excellent! We thoroughly enjoyed the cruise. Good value for money.

Product: We will go again specially when we have get together with friends. Very relaxing.

Review for Seafood Buffet Lunch Cruise

02-Aug-2015
5/5

Service: very happy we took this cruise

Product: very good food and plenty of it

Review for Seafood Buffet Lunch Cruise

01-Aug-2015
5/5

Service: Had a great lunch cruise, the only comment I have is that as it was our first time, we were unsur as to the boarding procedure, perhaps a board sign explaining that we would be notified when ready to board would help, noticed people looking at their watch and not knowing what was happening but would definitely go again, loved it.

Product: Really enjoyed the seafood buffet, plenty for everyone, the staff were great.

Review for Seafood Buffet Lunch Cruise

01-Aug-2015
4/5

Service: Difficult to find timetable in your webpage and the finishing time was not clearly stated when I booked. I was under the impression when I booked it would be finished at 4pm yet it was significantly earlier. Another passenger dining near us also stated the same thing.

Product: Food was lovely. I purchased the drinks package and I found it to be expensive as I had to wait sometimes a while to order a drink. Therefore really only could drink 2 beers in the time for $35.

Review for Seafood Buffet Lunch Cruise

28-Jul-2015
4/5

We had a beautiful day in beautiful surroundings

Review for Seafood Buffet Lunch Cruise

26-Jul-2015
4/5

Service: very good

Product: not enough seafood

Review for Seafood Buffet Lunch Cruise

21-Jul-2015
4/5

Service: Great attentive staff

Product: good food. The cruise could have gone closer to the heads but still a good day

Review for Long Lunch Cruise

20-Jul-2015
5/5

Service: This is my second cruise, the first a Vivid one. Could not fault support from CC either on line or on site, either time

Product: My husband, who is suffering terminal bowel cancer and I booked this to celebrate our 30th wedding anniversary. Everything went beautifully to plan. Will do another one sometime in spring or summer! Food plentiful, service good but unobtrusive. Even the American teenage tourists were well behaved.

Review for Seafood Buffet Lunch Cruise

20-Jul-2015
5/5

Service: Most enjoyable trip on the harbour, crew and commentary was brilliant.

Product: Our lunch was lovely.

Review for Sailors Lunch Cruise

17-Jul-2015
5/5

Service: Would recommend.

Product: Good food, good service, lovely day.

Review for Long Lunch Cruise

16-Jul-2015
4/5

Service: enjoyed the trip

Product: value for money

Review for Seafood Buffet Lunch Cruise

13-Jul-2015
5/5

Service: From the initial phone call to book to getting off after the cruise the whole experience was nothing but pleasurable.

Product: Great food. Great service. Staff with heads on their shoulders willing to facilitate requests and make the cruising experience a fantastic one. Very very impressed. Well done. And thank you for making my mother's 70th birthday celebration a memorable one and in her own words - "overwhelming". So lucky to have you guys on our beautiful harbour.

Thank you.

Review for Long Lunch Cruise

13-Jul-2015
5/5

Service: This is our third buffet cruise and as usual your staff are fantastic!! They are always extremely helpful and always smiling.

Product: I only eat the seafood and it was fresh and full of flavour. My family had a taste of everything and said it was delicious.

Review for Seafood Buffet Lunch Cruise

12-Jul-2015
5/5

Service: The luncheon cruise was great. Superb vessel, very clean and immaculate. Friendly staff. What else could you do, but enjoy. The cruise time disappeared too fast. Would definitely do it again when in Sydney.

Product: We found the food very enjoyable and fresh.

Review for Seafood Buffet Lunch Cruise

11-Jul-2015
5/5

Service: It was a fantastic trip, but I was not happy about paying an extra $30 to ensure a window seat when everyone on the deck that we were on had one. Other than that, I would recommend the trip to my family and friends. I would have liked it to.just a touch longer as well, maybe I'll book the long lunch next time

Product: Fantastic.

Review for Seafood Buffet Lunch Cruise

09-Jul-2015
4/5

Service: Hi, Lunch was for my 88 year old mother-in-law. We didn't realise that the only toilets were on bottom deck. It was hard work for someone who uses a walker to get up and down the stairs. We chose the upper deck because we thought it would be quieter and easier with table service rather than smorgasbord.

Product: The staff were very nice and we enjoyed our food.

Review for Long Lunch Cruise

09-Jul-2015
5/5

Service: Excellent , polite service

Product: Good selection of food

Review for Seafood Buffet Lunch Cruise

08-Jul-2015
5/5

Service: Fine

Product: Excellent lunch and service

Review for Long Lunch Cruise

07-Jul-2015
5/5

Service: Everyone was lovely...

The only constructive criticism would be that all the different ques for boarding were confusing and not explained properly...

But everything else was great!

Product: Lovely cruise, food, service and staff! Thank you!

Review for Long Lunch Cruise

07-Jul-2015
4/5

Service: It was easy to book and the staff were very friendly.

Product: My mother and I really enjoyed our meal and the cruise, but we would have liked a bit of a bigger gap between the serving of each course.

Review for Long Lunch Cruise

07-Jul-2015
4/5

Service: A pleasantway to show visitors the harbour.

Product: Very good experience if the waether is good. Food and service was good quality.

Review for Long Lunch Cruise

07-Jul-2015
2/5

Service: Rather Boring

Product: Food was cold ..

Response from Captain Cook Cruises: Thank you for your review of your Long Lunch Cruise. We were disappointed to read that you did not find the cruise entertaining. We recommend that customers who would like some more information partake in our choose our seafood buffet lunch cruise which includes commentary. We were also disappointed to read that the food did not meet your expectations and apologise for any inconvenience caused. We strongly recommend that customers let our staff if they have any problems on board so that we can rectify the issues immediately.

Once again thank you for your feedback, it is appreciated.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Long Lunch Cruise

06-Jul-2015
5/5

Service: Service was out standing

Product: The lunch cruise I've been on will be back

Review for Long Lunch Cruise

06-Jul-2015
4/5

Service: good service

Product: a bit insipid

Review for Sailors Lunch Cruise

06-Jul-2015
5/5

Service: did not book for a window table due to the exra cost but were seated ata window table thank you for the free upgrade.

Product: fantastic winters day great ship, service and food. will recommend and do it again

Review for Long Lunch Cruise

05-Jul-2015
5/5

Service: Really enjoyed our experience the staff where excellent and very accommodating thankyou

Product: Fantastic food the quality of the food was awesome can't wait till we join you again for our special treat , it was our pleasure to enjoy such relaxing afternoon

Review for Long Lunch Cruise

05-Jul-2015
5/5

We had the best time. It was one of my daughters 50th and that's what she wanted , the weather was great perfect day on the harbour

Review for Seafood Buffet Lunch Cruise

04-Jul-2015
5/5

Service: Great service and friendly staff

Product: Food was fantastic

Review for Long Lunch Cruise

04-Jul-2015
5/5

Lovely day on the Harbour, thank you!

Review for Long Lunch Cruise

04-Jul-2015
4/5

Service: they were good

Product: they were good

Review for Long Lunch Cruise

04-Jul-2015
5/5

Service: Perfect service and wonderful staff, very friendly and on top of things

Product: Food was amazing with not one complaint

Review for Long Lunch Cruise

04-Jul-2015
4/5

Service: Excellent, quick transaction

Product: Food could be better, although variety was good

Review for Seafood Buffet Lunch Cruise

03-Jul-2015
4/5

Service: The staff members helped us bring our pram on board (which we notified them of beforehand) and checked that we were settled at our table. The food was set out and replaced so that there was enough for all to have a generous sized meal. We were offered drinks and a photo opportunity but the staff were not overbearing. The commentary was interesting, but we also appreciated the quiet periods so that we could simply enjoy a chat and watch the view. Perhaps these quiet periods could be longer.

Product: We enjoyed the meal. Good variety. The self-serve tea and coffee was unlabelled, so you had to know from the style of pot. The coffee pot was a little hard to pour from (no spout).

Review for Seafood Buffet Lunch Cruise

30-Jun-2015
5/5

Right from the time of booking, getting onto the cruise and during the cruise the staff were wonderful, the ship was very clean and very comfy, the only negative I have is the commentary didn't match up to where we actually were, I know Sydney Habour a little bit but my partner didn't and this was very frustrating, the commentary itself was good but really needs to match up.

Review for Seafood Buffet Lunch Cruise

29-Jun-2015
5/5

Service: from the beginning to the end excellent. The staff on the boat was wonderful and we all had a great day

Product: food was exactly what you would expect on a cruise like this.In saying that i mean it was good

Review for Long Lunch Cruise

29-Jun-2015
5/5

had a really great day.the staff was fantastic,

Review for Long Lunch Cruise

29-Jun-2015
5/5

Service: We have been on many Captain Cook harbour cruises. The service is always excellent.

Product: We were bowled over by the quality and quantity of the seafood buffet.

Review for Seafood Buffet Lunch Cruise

27-Jun-2015
5/5

Service: Always polite at booking, boarding, showing to table, serving. Friendly and conversational when cruise has few people on board.

Product: I think the food for this cruise was close to top restaurant quality in both taste and presentation. Good value considering price of ticket and fair provided. Food bar was a bit over-priced considering one may not be a big drinker.

On this cruise Shirley my waitress was pleasant, speedy in service, polite and made the cruise just that much better given the company I had at my table. Boat didn't sink and I always find that a distinct advantage for enjoying a good meal on the Harbour. Will be sailing again with this cruise later this year I hope.

Review for Long Lunch Cruise

25-Jun-2015
5/5

Service: Excellent commentary and great service.

Product: Great food

Review for Seafood Buffet Lunch Cruise

25-Jun-2015
5/5

Service: Was looked after from boarding. Had two friends from US with us and they loved every minute. Ni would recommend this lunch cruise to everyone

Product: An excellent range of seafood as well as vegetarian and meat dishes. Lived up to what I hoped it would be. Maybe dessert offerings could be a little better but happy with all of the food

Review for Seafood Buffet Lunch Cruise

25-Jun-2015
5/5

Service: We have enjoyed a previous breakfast coffee cruise and as relatives were visiting from Adelaide decided to book the Seafood Buffet cruise as our first experience went so well.

Product: We 4 thoroughly enjoyed our Seafood Buffet Lunch Cruise, the weather wasnt the best and so our window seating was superb as was the food. We couldnt fault the service with such friendly and helpful staff. We will defininitely be booking future cruises and recommending them to other family and friends.

Review for Seafood Buffet Lunch Cruise

24-Jun-2015
5/5

Service: GREAT

Product: GREAT

Review for Seafood Buffet Lunch Cruise

23-Jun-2015
4/5

Service: It rained, but I can't blame your firm. The staff were most friendly and helpful.

Despite the weather everything was excellent.

Product: I did not go much on the salmon prelude but enjoyed the main and the dessert.

Review for Long Lunch Cruise

21-Jun-2015
5/5

Service: This was a first for our group of 4, staff very friendly & welcoming..cruise very relaxing and views worth seeing....we liked that we had an option of a long cruise or 2 earlier hop off options....As well as an outside deck to peruse.

Product: Our waitress was very friendly and informative, the meals we ordered 3 different meals all cooked to perfection....definitely will be recommending this cruise to our family and friends....

Review for Sailors Lunch Cruise

21-Jun-2015
5/5

Service: Great food and service. Would recommend to anyone visiting sydney

Product: Food was delicious. Was very filling

Review for Long Lunch Cruise

21-Jun-2015
4/5

Service: cruise was excellent,

Product: Staff were quite good, though could have been a bity more attentive and friendly.

Review for Seafood Buffet Lunch Cruise

19-Jun-2015
5/5

Service: FOR SOMETHING TO BRING US BACK FOR 3 WED ANNIVERSARIES MUST BE GOOD THEN TO BRING OUR FREINDS AS WELL THIS TIME. XXX GREAT TEAM AND DEAL. THANKS SEE YOU ALL AGAIN

Product: BEST EVER ,THATS WHAT BRINGS US BACK 3TIMES AND A GREAT PLACE TO HAVE A WED ANNIVERSARY WITH OUR FREINDS. THANKS HEAPS

Review for Seafood Buffet Lunch Cruise

19-Jun-2015
4/5

Service: Good service and cruise.Friendly waiters...pretty much everything you would expect.

Product: Good buffet.oysters can be fishy though...other than that,pretty good.

Review for Seafood Buffet Lunch Cruise

19-Jun-2015
5/5

Service: n/a

Product: n/a

Review for Sailors Lunch Cruise

17-Jun-2015
2/5

Service: There waves nobody to guide you to where you were to go

Product: Food was average and small selection

Response from Captain Cook Cruises: Thank you for your review of your Seafood Buffet Lunch Cruise with us. We were disappointed to read that you felt that you were unguided on the boat of the process as we always have our cruise directors and hospitality staff meet and greet everyone who boards and is given directions which deck to go to. We were also disappointed to read that the amount of food did not meet your expectation as we often get complimented on the amount of variety available. We trust that the overall cruise is enjoyable and were able to celebrate the 90th birthday aboard.

Once again thank you for your feedback, it is appreciated.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Seafood Buffet Lunch Cruise

17-Jun-2015
2/5

Service: I paid extra for window setting only to find the room empty

Product: Shortage of wine on stock, food selection and quality poor, setting was fine,

Review for Seafood Buffet Lunch Cruise

16-Jun-2015
4/5

Service: Cruise was awesome food was good had window seat great views have to specify bundy rum got given Bacardi.would highly recommend the cruise

Product: Apart from the crab been frozen oysters were awesome and for farmed prawns they were nice.plenty of food

Review for Seafood Buffet Lunch Cruise

16-Jun-2015
4/5

Service: Online booking was a little cumbersome but I spoke to someone who gave me all of the information. Staff were friendly and helpful.

Product: Glasses and jug were dirty. Soft drink prices were a joke at $18 for a jug. Food was nice and enough for everyone on board.

Review for Seafood Buffet Lunch Cruise

14-Jun-2015
5/5

Service: 100% happy, it was the highlight of our weekend in Sydney for my husbands 70th birthday We enjoyed every minute of the cruise, the staff were great, very, very friendly & helpful. the ship was very comfortable & clean. cruise was at the perfect speed highlighting and explaining all the special places of our beautiful harbour.

Product: again 100% happy, more than enough, beautifully presented and great verity.

Review for Seafood Buffet Lunch Cruise

14-Jun-2015
5/5

Service: The staff were very friendly and helpful, however their time was taken up by constantly trying to get people from the lower desks to leave the area as they were gatecrashering the top deck.It is not fair that people think that they can pay the cheap prices and still come up onto the top deck to enjoy the luxury.I have been many times on both the lunchtime and dinner cruises and I have seen many people sneak up to the top deck with no consequence.

Product: The food was excellent as always, however time to change the menu.

Review for Long Lunch Cruise

14-Jun-2015
4/5

Service: overall, we had a great experience, clean , average service due to slow serving of food, toilet rooms need to be cleaned all the time and add more paper towels. thanks.

Product: wish we could have more choices of menu in the lunch or dinner cruise. dessert choices are limited. thanks.

Review for Sailors Lunch Cruise

14-Jun-2015
5/5

Service: Rating because of the excellent service we had from staff and the Chef.

Product: Food was excellent and the extra cruising time made our day.

Review for Long Lunch Cruise

13-Jun-2015
1/5

Service: it was a great amount of time to view the beautiful scenery to my relatives.

Product: the food was terrible. We had the seafood lunch and there were bits of shells in the oyster, it wasn't taste, the crabs were not fresh. the only food i enjoyed were the bread and wine. Good ingredients were wasted. Also wasted $600 worth of food.

Review for Seafood Buffet Lunch Cruise

11-Jun-2015
4/5

I had an issue on arrival in Sydney with our train from the country running well over an hour late which meant 90 people had to get from Sydney Central to Circular Quay in 15 minutes. I rang through to reservations and found the operator unhelpful however I have since discovered the operator did contact the ship. I do understand that operational requirements are strict in the port but with such a large group I felt that some sort arrangement could have been made with the Harbour Master to allow the ship to come to the wharf a little later or stay at the wharf an extra 10 minutes. It was very stressful for all passengers with many of these being over 80 years old. A little better communication would have been better. I am not saying that special arrangements be made for every late passenger but for such a large group some consideration should be given.

Review for Seafood Buffet Lunch Cruise

09-Jun-2015
5/5

Service: The cruise was great, much more than we expected.

Product: The meal was lovely and the services was fantastic the waitress was really nice and friendly.

Review for Long Lunch Cruise

09-Jun-2015
5/5

Service: Great food service and lovely harbour views what else would you need!

Product: Same as above !

Review for Long Lunch Cruise

07-Jun-2015
2/5

Service: we have had the long lunch before and enjoyed it. This time the food was served too quickly and the constant flow of tourists, who ate down stairs and were allowed to walk around and take photos on their way to the top deck, was an intrusion. We paid top dollar and may as well have been down stairs with the tourists. We come to Sydney once every 2 years and love the trip around the harbour. Next time we'll use another company or not go.

Product: the service was good but the food came too quickly, one course straight after the other. Which is not what a long lunch is all about in my mind. The staff were good but had no control over the tourists.

Review for Long Lunch Cruise

07-Jun-2015
5/5

Service: Personnel very polite and willing to do their job.

Product: Food quality and presentation of dishes excellent.

Review for Long Lunch Cruise

06-Jun-2015
4/5

Service: The only problem we had was when I entered an online request under dietary requirement for a GF meal. There was no response to indicate if this had been received nor did the staff member I spoke to when I rang up to check about it have any information how this was to happen.

Product: The only problem we had was when I entered an online request under dietary requirement for a GF meal. There was no response to indicate if this had been received nor did the staff member I spoke to when I rang up to check about it have any information how this was to happen.

Review for Seafood Buffet Lunch Cruise

06-Jun-2015
5/5

Service: Our Group are all aged member, they are afraid to go with ferry. But Your Captain Cook Cruise is big and very comfortable. They enjoyed sea food and forgot about waves.....Thanks.

Product: We love your seafood buffet.They are fresh and very nice especially fish ( baramundi?)

Review for Seafood Buffet Lunch Cruise

06-Jun-2015
5/5

Service: Cheerful crew, good sights, comfortable surroundings

Product: Excellent service, tasty meal. Keep the windows clean!

Review for Long Lunch Cruise

05-Jun-2015
4/5

Service: Overall the service was good.

My only comment is that I was a bit disappointing that the day we had booked our long lunch, we were unable to make it due to the bad traffic.

When we were on our way and realised that we were not gonna make it, we called the reservation people to let them know and to find out what options we had (e.i. re-schedule, refunds. etc..).

We were told that they would make a note to see if the boat would wait for us 5 mins. When we got there (at 12.35p), the boat was leaving.

Then, when we approached the lady behind the counter to re-schedule our booking, she told us that we only had two options, (1) pay the late cancellation fee and re-schedule, or (2) cancel the whole thing and get no refunds; which I thought was a bit unfair as we called beforehand.

I'm sure you must have that information on the website or the automated emails you send, but I would have appreciated if I was informed about this the first time I called, not when it was too late.

Product: I can't complain. The food was excellent and your staff were really nice to us.

Review for Long Lunch Cruise

05-Jun-2015
5/5

Service: I purchased tickets for my Father and friend for his 90th birthday. They have a lovely time. The staff were friendly and helpful.

Product: Loved the buffet and the selection available.

Review for Seafood Buffet Lunch Cruise

04-Jun-2015
4/5

Service: The staff was exceptional

Product: The food was lovely but taken away too quickly, if you didn't go up as soon as you boarded then you would have missed out.

Review for Seafood Buffet Lunch Cruise

04-Jun-2015
5/5

Service: The staff were so nice to our family. The private room was decorated exceptionally. Nothing to complain about.

Product: Loved the food and everything with that beautiful lunch.

Review for Long Lunch Cruise

03-Jun-2015
5/5

Very professional and thorough;y enjoyable

Review for Seafood Buffet Lunch Cruise

01-Jun-2015
4/5

Service: Very professional, easy to book online.

Product: Seafood Buffet Lunch was ok but not excellent. Good array of food but disappointed with beverage and salad selections, especially.

Review for Seafood Buffet Lunch Cruise

01-Jun-2015
5/5

Service: great food great service

Product: highly recommended will go again

Review for Long Lunch Cruise

30-May-2015
4/5

Service: I like the view and the person who work there, very nice !

Product: I feel if this is a seafood buffet ,why still serve with ham there ?

Review for Seafood Buffet Lunch Cruise

29-May-2015
1/5

Service: Golden dinner is always the best thing I have on the world.

Product: Yours food is no more as good as before.

I did try yours food before many times, which usually contant many such as fresh seafood, taste pasta and fish as well.

But just one week before, I brought my friend came together with me. They were first time came to Sydney. And there were only three hot foods and four cool foods for us to select. This let us really disappointed for your cruise, which I had good memories before. Not at all, the crab they tried was not really fresh as well. They described the crab as 'wooden', or better say in English as hard.

I really can not believe that this was the food I got by paid for $77pp.

Review for Seafood Buffet Lunch Cruise

29-May-2015
5/5

Service: You could not improve on the service offered on the day.

Product: most enjoyable day, food was great service excellent. A truly lovely way to spend

a Tuesday afternoon. I would not hesitate to encourage others to book this lunch time cruise.

Review for Sailors Lunch Cruise

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