Captain Cook Cruises is following the direction and advice from the NSW Government in relation to essential and non-essential services, including transport and travel. Our Lane Cove to City commuter ferry services will remain in operation to a modified schedule. However, our Watsons Bay to City commuter ferry service has been suspended until Friday 27 August 2021, inclusive.
Current restrictions have also resulted in the cancellation of non-essential services including Dining, Sightseeing and Hop On Hop Off cruises until Friday 27 August 2021, inclusive. We hope to recommence services from Saturday 28 August 2021 if restrictions permit. Our phone lines will remain open. You can contact our team on +61 2 9206 1111 9am - 5pm daily, or email us at firstname.lastname@example.org
If you have a cruise booked with us during this time, we kindly ask you to please be patient with us as our team will be in contact with you in the coming days to discuss the following options:
Transfer your booking to another date before 31 March 2022, excluding special events
To be spent at a time convenient to you within the next 3 years
A refund for any monies paid for your booking. If you have used a Dine & Discover voucher, a cruise credit of $25 per voucher is available
For Private Events and Charters please contact your Charter Event Manager +61 2 8270 5136 or email email@example.com
We ask for your patience and understanding as we are currently dealing with high call volumes and online enquiries and will respond as soon as possible.
We hope that you all stay safe and we thank you for your understanding and support.