We were very well looked after, we enjoyed our meal and the whole experience

On reaching the vessel, the ushers led us to a small table hardly enough to fit two adults, let alone with a three year old.
Later, another staff took us to larger table, thanks to her.
While other patrons were having the main course we had to call the attention of the crew for them to take our order. The whole experience was like having to wait for everyone before we are served. Food was good other wise my rating would be two star

We were extremely disappointed with the incompetent administration staff at the Captain Cook Pier 26 office. We missed our boat because the woman told us to wait at King St Wharf no 8. She drew the location on a map, but failed to give us the map. We waited 45 minutes at the wrong wharf and missed our boat, then had to walk to Circular quay. When phoning the office for options, they were also very unsympathetic and offered very little service except 'you'd better walk fast' .
We were a party of ten - including two seniors over 60, a heavily (9 months) pregnant young lady and a woman with a broken foot in a cam-boot, and two children. The walk was 1.5 kms and we only had 15 minutes until the boat left.

Everything was perfect

Service: Service is always excellent which makes the whole experience very enjoyable
Product: Excellent food and friendly service

Excellent service. Great food and drink. Informative commentary. Exceptional value for money. Would highly recommend.

Service: Everything!! Superb service. Beautiful Food. We had friends from the USA and we found it the perfect way to show them around the harbour. Our table service was brilliant.
Product: We had a superb experience Lovely food.

Service: It was magic - Service was excellent and food was tops
Product: The personal service and food was fantastic

The service throughout the cruise was very good. As soon as we were seated, the wait-staff were already chasing gluten-free options for me. Everyone was welcoming and attentive.

Service: Wonderful trip showcasing one if the worlds great harbours. 4 Hours including a 3 course meal of impecable quality. The Sydney Opera House and Bridge were best seen in this relaxed mode. Our American guest in her late 70's totally enjoyed it.
Product: It enabled us to relax and enjoy the scenery

Service: The lunch cruise was great from the moment we stepped onto the boat. The staff were very friendly and helpful. Having our 'own' table waitress made us feel more comfortable and more important.
Product: The price is very good for all the service and the time we spent on the boat. The food was delicious. A little disappointed that tea and coffee aren't included in the price even if that means raising the price a little.

We did the 3 hour Long Lunch to celebrate a Wedding Anniversary.
The food was very nice and well presented.
Staff were very professional, and gave us a special treat for our Anniversary.

Wonderful service from the moment we checked in. Our 3 course long lunch was excellent and I was so pleased that my American guests enjoyed our gorgeous harbour so much. Will certainly recommend this cruise to anyone