The two young women who served our table were amazing. friendly and helpful throughout the cruise.

Service: Very friendly, helpful staff
Product: Good selection of food and plenty of it, coffee although available was not very good

Service: We experienced very efficient service on arrival and during the luncheon. The charm and warm greeting by our attendant during the lunch, especially her extra effort made by Mickie when she learnt that it was to celebrate my husband's birthday by creating a small cake from the dessert, complete with candle and brought to our table with 'Happy Birthday' song. This just completed the wonderful experience we enjoyed.
Product: The seafood, plus additional salads was excellent - fresh and nicely served.

Service: Well organised. The food was great although we did run out of desert but it was replenished a bit later. The drinks were very expensive!
Product: The actual cruise and buffet lunch was good value, but the drinks were very expensive - $54 for 3 jugs of softdrink and about $55 for one bottle of wine.

Service: Excellent service and cruise,the buffet lunch was very good,food lovely and fresh,
Commentary was very informative,our overseas visitors really enjoyed their Sydney Harbour Cruise
Product: The food was fresh and well presented

Service: Disappointed...we have been on lots of Captain Cook cruises and have loved them. This cruise was well below par. Food was sloppy and cold even though we were one of the first tables to eat after leaving Darling Harbour Wharf. Staff were standing around chatting and looking totally fed up, no energy or engaging with customers. The ship looked very untidy, items thrown in corners and just general mess. There was no music or running commentary. I took my husband for his birthday as we have many times before for family celebrations ( Xmas, Mothersday, Easter and Vivid also), but I am sad to say we will probably not be returning after the sad and disappointing cruise we had on Sunday.
Product: Hot food was cold even though it was on the bain maree...Curry and chicken dishes were sloppy and unappetising.

Service: We celebrated my mum’s 70th on the boat for a seafood luncheon for 26 people. It was a wonderful experience. A little short time wise could of gone and extra 1/2 hour but the food and service was lovely. Thank you for allowing us to celebrate this special day with you.
Product: Food was lovely and plenty to go around.

Service: We staff were wonderful and at your service (not that we required much service).
Product: It was delicious, I feel one extra dish would of been great.

Perfect lunch cruise.

Service: Service was exceptional, from welcome us onboard, during the cruise and when we left.
Product: Excellent service from start to finish

Service: Lovely seating with a large window. Friendly crew. Exceptional food over and above what was expected. Nice timing. Not too long. Very happy experience for a 60th birthday with a number of youngies.

kind regards
Brian Jepsen
Product: excellend food- over and above expectations

Service: The food and trip was great but your head chef cracked up quite loud about a few different things one being people weren’t lining up right. We were only told go help yourself no directions were given that there is a proper way to leave me up.
Product: Food was lovely but don’t put ice on top of fresh seafood takes always the flavour

Service: The service? You mainly service yourself at a buffet.
Product: It was all average food to me. Nothing stood out or was particularly special. The views were good... that’s it.

Service: overall pleasant experience though we would have wanted more mint brownies and it was not replenished.
Glad we availed of the Father's day promo
Product: expected more variety in food

The buffet table was small for the amount of people on the cruise. The prawns were small & you could tell they had been frozen and defrosted as the quality of the prawns was poor for a ‘seafood buffet’. Service was good though & the staff were very friendly.

Service: Staff were okay
Product: Food was so so..paying for view not quality.

The seafood buffet luncheon cruise was perfect. It's not just for tourists, it's great for locals too. The food was delicious with a great selection and the service was professional, friendly and efficient. It's a lovely way to spend an afternoon sailing on the harbour.

Service: Very enjoying cruise around Sydney Harbour - highly recommend
Product: Enjoyable lunch - very well done

Service: They did everything very well. I would recommend it to anyone who is thinking of taking a lunch cruise on Captain Cook cruise. God bless you all.
Product: all good and fresh and delicious

Service: Great thing to do for sightseeing Sydney from the harbour areas..
Food was just Ok bit worth of having it with a reasonable paid price...
Product: Minimal varities but worth of selection based on the price paid...
Taste was acceptable...

Service: I would have given 5 stars except because of the train fiasco, i rang ahead as I didn't think my friend and would make it even though we managed to get a taxi from Turella train station it was touch and go. I asked the reception if they could still let my niece and husband board ( as they were over from Perth and i wanted to shout them the cruise )and if we didn't make it so be it that we would forfeit those fares. The answer I got was no even though i quoted the booking number etc. My email address was the same name as my credit card. I think in those circumstances with the rail network going down there could have been some understanding shown. We did make the cruise with a few minutes to spare and thoroughly enjoyed it as did my Niece and Husband.
Product: It's just always a wonderful way to see the harbour and enjoy a lovely lunch.

Service: Good cruise. Enjoyed it. Staff we’re all good. Only negative was the barramundi was extremely over cooked. (Dry)
Other food was good.
Product: Barramundi was dry, over cooked

Service: The ship was enormous, seating and views spectacular, staff so friendly and helpful, food was amazing! Would definitely recommend to anyone and would totally visit again.
Product: Amazing food, fresh and delicious and a great variety and selection

Service: Friendly staff made for a great experience
Product: Food was good and more than enough to satisfy any hunger

Service: Fresh seafood. Friendly staff. Have been on this cruise twice and will definitely go again!
Product: Seafood variety and freshness!

Service: I would definitely recommend Captain Cook cruises. We had a lovely day and found the staff outstanding. What a beautiful harbour to cruise around.

We did start out with a small problem where my daughter bought along an ice cream cake for my birthday and asked the staff to put it into the freezer. The cake was only put in the fridge and it melted. Your staff not only replaced our cake with another one but also gave us a free bottle of wine. And not only that we were given an extra trip around the harbour - just our little group on our own. We were more than impressed with the exceptional attention the staff on board provided us with. Every one left the boat so happy and loved the day. I don't think I have every been treated so well by staff anywhere. They were so lovely. Thanks again for a lovely day.
Product: A fantastic day with Captain Cook cruises on our beautiful harbour. Only one complaint the food does not cater enough for children. We had a 9 year old with us and not much appealed to him even though we'd paid a lot for his meal. We all thought there could have at least been fish and chips or chicken and chips or even pasta that appeals to children. Maybe worth looking into.

Service: Service was good,plenty of food but the seafood was poor quality.
Product: Poor quality, too expensive

The crew could not have been more attentive and helpful. We loved the glass of whisky with sparklers to celebrate my husband's birthday, The seafood was plentiful and fresh. All in all a very enjoyable day.

Service: The lady who helped serve us during our cruise was fabulous!! Forgot her name but she was lovely!
Product: It was good although I was dealt with by a few representatives & sometimes had to repeat myself because the last person had no idea what I was querying.

Punctual, nice food, good service, window seats and did well in catering for my group.

Service: The service staff were friendly and helpful. The quality of the seafood buffet was very ordinary, quite disappointed.
Product: Small seafood and very little choice.

Service: Very tasty seafood buffet BUT windows need washing please?
Product: Very high price.

rude customers (group) around without their manners

The food, service and music were all good and the view was fantastic!

Service: It was fantastic experience, friendly staff very helpful
Product: Great way to have lunch and explore Sydney water

Good service, good environment and a pleasant journey

Service: We have been on this cruise at least four times now and have always enjoyed it very much .the only problem I could say we had was we would have liked a window seat and was told that we couldn't and yet there where tables at the window with no one at them also one waitress said she would organise our drinks and we are still waiting for her. luckily for us there was a lovely young man who helped us .yes we will go on the cruise again and yes we will be recommending it to others
Product: Beautiful enjoyed every bite

Service: Lack of directions getting on board
Windows in dining area dirty hampering view of harbour
The prawns on buffet were old and below par
Product: The prawns were very average

we had a marvoulous day, thank you

Service: Great experience thank you!
Product: Very nice yummy thanks.....

We booked the steak and lobster dinner cruise. Was disappointed that the lobster was cold and not tender at all. Steak over cooked. Not worth the price we paid.

Great service, the commentary was good and seaffod buffet w

Service: Service is OK. I booked a seafood buffet but didn't really meet our expectation of a seafood buffet. It's like a normal buffet in a 2-3 star hotel with seafood on the side.... The duration seems to be a bit short considering guests need to eat and see the views. We were mostly rushing up and rushing down.... Overall, it is good for a one-time experience.
Product: Not the seafoos buffet I was expecting. And the little seafood that was there don't taste very good.

Service: only 2 choices of dessert and cheeses and very small
Product: very small dessert and cheees

Service: 친절한 서비스 그리고 런치 크루즈 좋았 습니다
Product: 조금더 다양한 요리가 있었으면 좋았을 것입니다

Service: Service was very good but seafood buffet is very ordinary
Product: Seafood buffet lunch is very ordinary

Service: Excellent services, all staffs are friendly and helpful with all everything.
Product: Excellent foods Excellent services, nice view.

Service: Seafood buffet with not much seafood & no red meat !! Dessert was very poor too & top ups were slow. Drink service was very slow had to ask for our wine 3 times, by the time we got it we had almost finished eating.
Product: not much seafood at a seafood buffet no red meat & service slow

Service: I didn’t like the food.
Product: I didn’t like the food that was served

Staff waited for a couple joining us who was late by at least 10mins. Thank you.

Setup

Overall the service is good, and I did enjoy the lunch with my girlfriend on Captain Cook Cruises. The recorded audio introduced all the iconic buildings (e.g. Sydney Opera House & Harbour Bridge) and spots in detail. Yet, I think the frequency of staff collecting plates could be faster so that customers do not need to try and manage the table's space so hard.

Service: From the time we stepped onto the boat the crew/staff were extremely friendly and attentive. Food was great, table was great, the whole experience was wonderful. We couldn’t fault anything
Product: Excellent value for money

Service: the food set up was very tacky and unhygienic, the staff were not familiar with the drinks menu they had to keep going back and forwards asking questions and we had to wait too long for drinks, not a pleasant experience at all for the price very disappointed considering it was mothers day
Product: very cheap, clustered setup

Service: The food was O.K. but not much left after the locusts had descended. Next time we'll get on at Barangaroo and not Circular Quay, before most of the food is gone. There could have been more dessert options.

The drinks service was very slow. I didn't get my wine until I had finished my lunch.
Product: Not bad value for a couple of hours on the harbour.

Service: Booked the Harbour Cruise for Mother's Day Lunch. Everyone thoroughly enjoyed the cruise and the buffet lunch. The staff were also attentive and very accomodating. Thank you.
Product: The buffet was great value for money for the adults. However the price for the children was quite high and there wasn't much for young children to eat. Considering it was Mother's Day, and obviously children would be celebrating with their mothers, I think there should be some consideration in the menu for children.

Service: Well organised embarkation and seating procedure.
Great wait staff.
Good buffet selection.
Product: Good selection but not a big variety

Variety of food when compared to other Sydney Harbour lunch cruises was sub par

Service: We booked a Mother's Day cruise for the seafood buffet lunch, It was a delicious lunch with a gorgeous view around Sydney Harbour. I had an amazing day thank you! I highly recommend Captain Cook Cruises, the staff are friendly, the cruise is clean, food and cocktails are delicious. My next booking will be a whale watch cruise 😁
Product: I highly recommend Captain Cook Cruises, we booked a Mother's Day cruise for the seafood lunch buffet, the food and cocktails are delicious, the cruise was clean and the staff are very friendly. Thanks for my great day!!

Staffs are very friendly, food was great and the scenery is amazing!!

Service: It was a good experience but there were a couple of things that could be improved. The quality of the complimentary coffee/tea provided is pretty ordinary. Even the purchased latte was pretty ordinary. At this time and age of coffee machines, surely some quality good coffee can be offered. The other point to note is that the windows of the boat was dirty. It was really not that great to go on a viewing cruise with dirty windows.
Product: It was a good experience but there were a couple of things that could be improved. The quality of the complimentary coffee/tea provided is pretty ordinary. Even the purchased latte was pretty ordinary. At this time and age of coffee machines, surely some quality good coffee can be offered. The other point to note is that the windows of the boat was dirty. It was really not that great to

Service: Excellent service. Excellent food. Excellent experience. Just don't increase the prices.
Product: Beautiful food. Fresh seafood. Yummy oysters.

I took my parents on the cruise and they were impressed. That alone made me really happy and the reason why I'm giving this a four star. :)

Wait staff and greeting staff were very friendly combined with professional appearance and service.

Service: The seafood buffet was not very good with only 3 options of seafood and the deserts picked over without replenishment. However, the cruise around the bay was nice. I would check out some other options first if you want to have this type of experience.
Product: The seafood buffet was not very good with only 3 options of seafood and the deserts picked over without replenishment. However, the cruise around the bay was nice. I would check out some other options first if you want to have this type of experience.

Service: Professional and attentive.
Product: Good quality food. OK variety to choose from.

Table service average. No bread and butter plates. Tired looking place mats on table. Cutlery not wrapped. Food ok. Probably would not go for the buffet next time. Might be better with the 2 course meal. Could not hear the recorded female commentator in the early part. Noisy customers. Cold coffee. Beautiful Sydney Harbour.

Service: Food was good and staff were friendly. Definitely would recommend
Product: You pay for what you get.

Service: The staff were friendly, very informative and prompt.
Product: The meal was very disspointing

Service: A most enjoyable cruise - nice and leisurely. And the seafood buffet was wonderful.
Product: Delicious food, a good variety and nicely presented.

The harbour cruise, the lunch it was excellent. We are planning an evening dinner cruise, thumbs up.

Lovely, relaxing and informative cruise around the harbour with a delicious lunch as well. We took our elderly parents who thoroughly enjoyed it also.

Pleasant courteous staff. The buffet was pleasant and you just can’t beat the scenery. Great value for money. A must if you’re a visitor to Sydney or a resident.

Service: excellent service all the way.
Product: fabulous food, well done, thanks

Was gifted a Seafood Buffet Lunch Cruise last year form my son and had a great time. Decided to take my mother on the same cruise. Apart from the food it was like comparing chalk to cheese. The vessel was not as good, the staff were not as good or as welcoming as the previous cruise. And the biggest disappointment though was the commentary. A third of the commentary was not played, and what was played was inaudible.

Yes it was a great way to finish our time in Sydney.

Service: Service was very nice and pleasant.
Product: Value for money was average

Service: Great day. Staff were friendly and helpful. Food was amazing and there was plenty to choose from and it was always topped up.
Product: Fantastic and lazy Sunday afternoon

Service: Five star food and service. Thanks for a great day to help celebrate my wife's birthday
Product: Easy to complete using online booking system

Service: Was excellent food was amazing would defiantly go again
Product: The food was amazing and the view was excellent

Service was great. Food was good.

Service: Friendly, polite and informative. Wonderful day and have spread the word!
Product: Just loved everything, food,staff and a beautiful day on our beautiful harbour

Attentive, polite and friendly. Didn't have to ask for anything. Food was good. While the commentary (recorded) was informative, sometimes it was wrong.

Service: Everything, it was great
Product: Plenty off everything, all fresh

Service was very good and was pleased to see the buffet being replenished with more food in particular the prawns.
Especially given there was no crab in offer even though advertised

Service: ..
Product: aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Service: The food was amazing. The staff were friendly and efficient. Very pleasant day.
Product: The food was good. We really enjoyed the quality and variety.

Service: The whole experience was pleasant well organized and courteous crew.
The food was very nice.
Product: Nice variety good food very tasty

Service: Excellent service and food
Product: Excellent food and service

good

Service: Everything was excellent and we enjoyed window seating and. Thoroughly enjoyable cruise
Product: All food was great and a good choice

Service: Three of my friends and I have been on this cruise for the past 5 years. The staff in the booking office are always very helpful and pleasant. Once on board the wait staff are also very helpful and pleasant and this year was no exception. Unfortunately this year the seafood was very disappointing. Although the price went up by $5.00 there wasn't any crab on the buffet and the prawns were not up to standard. They were very watery and not very flavoursome. I have seen the price of this cruise rise from $39.00 to $55.00 over the past 5 years and one would expect that the quality of the food should be maintained. If the food had been the same standard as it has been in the past 5 years I would have given 5 stars.
Product: Please refer to the previous page.

excellent service and foods

Service: My group of older ladies had a great day. The staff were very helpful and pleasant. The food was replenished regularly. The only thing the group thought we needed more time, say from 12.30 departure to arriving back and circular quay at 2.30pm. Everyone dining out really needs at least 2 hours to sit, eat and chat. that's what dining out it is all about, ..one and half hours was just not enough time, it was a little rushed. We will certainly go again when the special offer is on.
Product: all great! needed more time.

I was disappointed with the Buffet , not enough variety , however the cruise was good , commentary was a bit hard to hear .

GREAT FOOD, LOVELY STAFF, PLEASANT CRUISE

Service: We thoroughly enjoyed ourselves food was very good the ship was very clean and the staff were very pleasant
Product: The young lady on the phone was very efficient and helpful

Service: Ordered a beer. Waited a long time. Half way thru the meal ordered again with another staff. That came pretty fast. Later on the first order arrived.
Product: Lacked presentation, no wow factor in my opinion.

Smoked salmon was nice. Food was good.

Service: the way everyone was crowded over serving table while others were still boarding there was only scrappy left food by the time i got there and was only a small amount of seafood didn`t look appetising at all so i didn`t have any seafood and only a little of the other on offer, and it was cleared away very quickly the desserts really need to be looked at there are extremely poor we were a party of four and paid $421 two of our party were visitors from new zealand quite disappointing although the trip was nice on the harbour i was really looking forward to this special time
Product: i think i have said it all

Service: Food, aervice, view and weather all perfect!
Product: All very fresh and well presented

Service: Clean and comfortable vessel

Excellent food
Product: Everything was great,the vessel, the food and the service

Service: excellent service friendly staff
Product: Fresh Seafood great tasting
Barramundi great salads

Service, hospitality, food all good it was nice to have a meal on Sydney harbour with nice surroundings

Service: Just such a loverly day and the food great
Product: Gret food and a wounderful day

Service: Friendly and excellent customer service
Product: good choice but mussels a little tough

Service: When we arrived at the wharf, I mentally groaned, there was so many people I thought this is going to be one Hugh chrush. But no, we were ushered to our window table, and all was well. The buffet table worked well, the food was great, just as advertised, we went back for seconds!
Product: The oysters were just wonderful and plenty of them, just what we wanted.

The cruise was very enjoyable - food was excellent - service very good - one issue was that the cruise was for 2 hours and I was disappointed that we called into Darling Harbour wharf within that time frame when we would have preferred to see more of the Harbour, perhaps further up the Parramatta River, especially when my husband & I paid more for a window seat X 5 people!!

Service: Replenished the food
They took plates away quickly and then there weren't any more for more food, cutlery too.
Product: Poor quality seafood when that was the highlight

Service: The greeting on land by (Captain Cook look alike) was friendly and welcoming.To make the trip more authentic a big screen depicticting the HX of sydney harbour would give a more visually perceptive view of the past.The crew were very friendly and interactive with the customers,The food was ok,a bush band playing softly and intermittendly in the background????
Product: Salads not enough variety, mundane and did not excite the taste buds

Service was good.

Would have liked more choices in the buffet

Service: We were a group of 14 guests and all enjoyed their meal and commentary. Thank-you.
Product: We took advantage of the Seniors discount. Thank you.

Service: the entire experience from service to food.
Product: Took advantage of last minute special which made it an affordable day out

Service: Very good
Product: Excellent food, would recommend.

I thought their service and table service was very good I do not believe in excellence as there is no more room for improvement and whatever you do you can always improve. I would certainly recommend to my friends.

Service was efficient, polite and very friendly. Food was fairly average with a limited selection. Bread rolls however were divine.

The service was very good

Friendly service and lovely food. Well organized. Time table was spot on.
Commentary was excellent.

Service: Love their service from start to finish. Dishes & desserts were very delicious , they kept on filling up , nice & comfortable seats we had. They have full of smiles & services. Dad wants to go again.
Product: Delicious food & services. Friendly service s.

Service: We were happy with the service, staff were polite and cleaned table up promptly when we had finished food and drinks.
Product: I enjoyed the food but relatives would have liked more of a selection of roast meats and standard veg as they are not seafood lovers but chose this cruise because it fitted in our schedule but they enjoyed the cruise regardless and the weather was fantastic on the day. Must say it was good value for money.

Service: Crew were good.
Product: Food was average to below average. I am unable to think of anything I'd go back for. Long queues, desert was empty for about 30 minutes. Mussels had no flavor (frozen) oyster poor quality. As bad as it sound the best was an overly processed surimi salad. That's not a compliment.

Service: Good all around, On time, good service and the lunch was above average.
Product: Good quality of food and well presented

I had a group of 55 over 50's for seniors week. The entire group had a wonderful time and are still talking about it a week later. The staff were very friendly and helpful and the food was delicious and plenty of it. Would recommend this trip to anyone. Thanks very much for a wonderful day.

Service: The crew were terrific and the service was extremely good. I loved the food variation and the sea food was very fresh and tastety.
Thanks a lot it was worth doing and you will see me again
Product: Because it was worthed. The food was finger licking

Everything about the cruise was excellent. The staff were all friendly and helpful. Food quality and quantity was also good.

Service: Great except given table right beside the food.Had people hanging over our table in the line waiting for their food..
I thought it was fine however my guest from overseas was not impressed.
We did join at King Street and of cause at that stage there were a very large number of tables vacant.
Product: Good selection and plently of everything.

Service: Every one was most helpful
Product: Cruise was good, Buffet was average, Sweets were poor

Staff were lovely, harbour scenery amazing, but dining chairs somewhat uncomfortable after an hour of sitting.

Service: I joined under the senior's discount with the bar added. I thought it was extremely good value for money, the food was excellent and fresh with plenty of choices. The bar supplement was reasonable and the staff were all courteous and friendly
Product: Great value, very fresh with lots or choices

Service: Very long queue at buffet. It would be better if some organisation table by table could take place. The food itself was average for the main course and dessert was below a reasonable standard.
The self serve tea/coffee was appalling. The sign said both tea and were on the hot plate, but both jugs had teabags. There was no coffee there, and the coffee from the machine could only be described as coloured hot water.
We have been on this cruise before and felt its standard has declined to the extent that we are unlikely to go again.
Product: Very long queue at buffet. It would be better if some organisation table by table could take place. The food itself was average for the main course and dessert was below a reasonable standard.
The self serve tea/coffee was appalling. The sign said both tea and were on the hot plate, but both jugs had teabags. There was no coffee there, and the coffee from the machine could only be described as coloured hot water.
We have been on this cruise before and felt its standard has declined to the extent that we are unlikely to go again.

Service: Very friendly welcome and prompt table allocation.Great service and smiles from all the crew.
Product: Great value for money and a good selection to choose from.

Service: Enjoyed the lunch cruise, food was very good, staff was very friendly
Product: Good Value for the buffet lunch and cruise

Our group had a wonderful time. The ship itself was beautiful, staff were very patient and accommodating with our sometimes fussy seniors. Buffet was kept topped up at all times and checking food levels, she was very nice and efficient. Was also impressed by how clean and spacious the toilets were. Fantastic experience ,however our clients wish that it was a longer trip around the harbour. Big compliment to the frontline staff, definitely recommend it to family and friends. Thanks so much Team !

Service: Would recommend cruises again.
Product: Some prawns could be fresher. First bowl prawns were old and unperged. Were they Australian prawns? Second bowl a lot better.

Service: Excellent table waiter
Product: excellant boat, service and commentary

Service: Great food. Informative commentary. Approachable and courteous staff. Hifhly recommended.
Product: Great food. Great commentary.

Service: Service was ok. Had to wait awhile to get a waiter to order drinks and to have the used/dirty plates removed from table. But the waiters were pleasant and obliging.
Product: Ok but not something I’d rave about. And food that I can throw together myself and I’m not the world’s best cook

Service: I found the young steward SERGIO very helpful and engaging with conversation relating to on board requests.
Product: the food selection was quite good- we had 3 adults plus 3 x teenagers and 1 x child.
Everyone found something to eat and all reported that they had a lovely meal.

Great service
Kind staff and very professional. Good food with a good variety.

Very disappointed. Only in Sydney for Easter break and lunch cruise cancelled on Monday.

Everything was well organized. Food was great too.

Food was delicious. Service excellent and commentary informative

Staff were friendly and the lunch was excellent and well organised. There was plenty of food and it was really tasty
The cruise took us close to shore so we could really see the Sydney waterfront properties

Service: I would gladly tell lots of friends about what a fine service i could speak highly of from start to finish
Product: So much to choose from delightful

Service: Cruise was great until we stopped at circular quay then a horde or asians acame on board and TOTALLY blocked food access for lunch, we were so glad we got on board at Darling Harbour
Product: Food was average and could have been more adventurous

NIce lunch, informative tour of the Sydney Harbour!

Service: Great atmosphere , informative information and wonderful food .
Product: Great variety and quality

Great service great food

We have large group of 44 , boarding at Circular quay, half an hour later than Darling Harbour boarding. It seamed like the food serving is not enough. When the cruise come to Darling Harbour , the staff hurried clean up all the food, we thought that we would be served until the end of the trip. So some of our group members had not finished their meal. The menu did not have many selections as in advertising

Service: We thought the seafood buffet was only adequate.

As we had been shown around Sydney by a local we thought the canned commentary was very lacking in information about recent changes to the Sydney landscape. Namely the new development in Barangaro and the new casino.
To much about wartime history .i.e. wins in WW1 and 2 when you are hosting visitors from Japan and Germany.
Product: Very Basic selection offered

Service: Boring food
Difficult to find staff once they had seated you, especially for a second drink that you have paid through the nose for.
Wouldn’t do it again
Everyone, yes everyone was Asian
Couldn’t understand our waitress
There is nowhere to get out of the lashing rain while you wait to board.
Product: Boring food
Frozen mussels
Cheap Chinese meal
Coleslaw
Frozen Sara Lee cakes
Yuk

The ship is lovely and views are amazing. However the food served at the buffet is very poor and quite expensive for what is on offer. Not much variety, not a lot of it, and not the best quality. I also got the Premium Bar package which doesn’t include spirits so I had to buy my drinks. Overall very disappointing.

Service: Very enjoyable, friendly staff and delicious food. Kids enjoyed it thoroughly. We will book again in the future.
Product: Delicious food, very fresh and well presented

Service: Very courteous and efficient service. Delicious food provided. Allover, a magnificent cruise.
Product: This was a wonderful gift from friends on the occasion of our 60th wedding anniversary.

Service: We took the Captain Cook seafood buffet lunch cruise and it was wonderful. The views alone were worth the trip, with everyone snapping shots of the Opera House and Harbor Bridge.

We were pleasantly surprised at how good the buffet was. There was ample seafood, including prawns, mussels and oysters and all were very fresh. They had other items as well and excellent bread to go with the meal. There is a surcharge to be seated at one of the window tables and I highly recommend coughing up the difference in price. The seating is well worth it.

We opted to have a few glasses of Prosecco and it was a nice accompaniment to our meal. The narration over the loudspeakers was generally excellent, except that it was quite difficult to hear while people chattered in the dining room. Outdoors on the decks it was much easier to hear.
Product: We took the Captain Cook seafood buffet lunch cruise and it was wonderful. The views alone were worth the trip, with everyone snapping shots of the Opera House and Harbor Bridge.

We were pleasantly surprised at how good the buffet was. There was ample seafood, including prawns, mussels and oysters and all were very fresh. They had other items as well and excellent bread to go with the meal. There is a surcharge to be seated at one of the window tables and I highly recommend coughing up the difference in price. The seating is well worth it.

We opted to have a few glasses of Prosecco and it was a nice accompaniment to our meal. The narration over the loudspeakers was generally excellent, except that it was quite difficult to hear while people chattered in the dining room. Outdoors on the decks it was much easier to hear.

Service: Extremely poor
Product: You advertised a SEAFOOD buffet, not unedabile rice, chicken stew, pototoes, sliced over cooked ham, seafood extender with mayo!!
Prawns disgraceful, mussels ok, oysters ok.
Cheese grated( who does that) . Seriously embarrassed of offering to international visitors.

Service: Food and service was top notch.Thedining area was very clean and the waiters were great
Product: Plenty of food and great quality

Service: Definitely recommend to friends.
Product: More variety of food. Perhaps more seafood

we all felt very welcome. the service was excellent

The service, food and surroundings are amazing. This cruise is a must do if your in Sydney

The service was the best we experienced in Sydney and the food was also amazing

Exceptional Customer Service extended to our group and an ample, fresh seafood buffet. Yes, I would promote and book again.

Service: The food and the service was excellent. The staff were most helpful.
Product: Good value. The food was plentiful and excellent.

Service: very good service. great food.
Product: great food. very good service. lovely scenery.

Service: The bar tender was so rude and sarcastic it was disgusting. The wait staff were friendly. Other guests were using hands to serve food on cheese area. Prawns on Buffett were over cooked and looked like they were from previous days lunch. Cruise itself was lovely and really the only thing of value. Paid $19 for drink package and only beer available was Tooheys or a Hahn light - disappointing. Can’t say I’d recommend the lunch cruise with the current standard
Product: Food was below average - prawns looked like they were from previous days lunch and had no flavour. Other guests used hands to serve cheese and biscuits

Great young staff full of smiles and very helpful
Food was pretty good and plentiful
Commentary was ok but a bit too much emphasis on aborigines

Service: Definitely would recommend. Had a wonderful day. Staff great. Food excellent. Fantastic service!
Product: Great food and excellent service by staff.

Service: service was great. attendants were very receptive and professional
Product: food was good. plenty of varety

Staffs were friendly, good food

Service: Always someone close by to help/clean dishes away
Product: We had overseas family with us and I thought it may have been easier to hear the information about the harbour better. I also was disappointed we didn’t go more north, maybe an extra half hour would have been better.

Service: Service was great.
Product: Lunch was nice & fresh, good variety.

Service: THE STAFF WERE REALLY LOVELY AND VERY HELPFUL. MUM HAS A WALKER AND THEY WERE GREAT. VERY RELAXING AND THE BUFFET WAS NICE.
Product: EASY TO PURCHASE OVER THE PHONE.

Service: Excellent service!
Product: Fresh and nice food on buffet!

Excellent service and staff very helpful. Buffet was exceptional.

Service: The cruise was a delight from start to finish. It began with the efficient and courteous segregation of passengers and their conduct to their allotted tables.
There was an extensive range of food. Its quality and quantity were excellent .Margaret would have liked the prawns to have been shelled and gutted. Table service was attentive and pleasant. The commentary was clear and interesting. You need to delete reference to the harbour control tower.
Product: See my previous comment. It was an excellent experience and confirmed my decision to invite guests from overseas.

Service: The table hostess was excellent. She saw to our every request cheerfully and promptly. She looked after my dietary requirements fetching me bread and desert and enquiring if I required extra. She was very polite and couldn't do enough for us. We were all very impressed with her service.
Product: Food was good and varied. Seafood could have been a bit fresher.

Service: Quality and variety of food was good. Plenty of food available. Staff were friendly and courteous.
Product: Same comment as i have written above

Service: The food was good. The views of the harbour were great. We had 20 overseas guests with us and it was a great way to show off Sydney
Product: The food was great and the cruise was not too crowded

Service: Punctual, pleasant helpful staff. Interesting and informative commentary. Nice facilities
Product: Generally pretty good and the fish was excellent

The service was good. The food was nice but there wasn't enough of the fresh fruit platter. Maybe a few extra platters next time? But overall we had a good time.

service at the bar was not friendly

The experience was lacking in all the sparkle that the advert/listing promises. They provide beautiful pictures of the food and the harbor and you get none of that. I took my wife and mother in law on a Seafood buffet lunch for my mil's 50th birthday. We were promised crab and an assortment of salads which weren't available. We got on an older looking worn out ship with outdated decor to find two food stations with poor presentation set up on two separate sides of the ship. There was no variety, just the same selections (which were less than the promised menu but they got away with it because there's a tiny little * subject to change/availability on the menu listing). We weren't even able to finish our first plate of food before we saw them pack up the station on our end and we were advised we had to walk over to the other side to get anything additional. What we ended up with was mediocre food in both presentation and taste on a mediocre ship and some nice views of the harbor. There are so many other spectacular restaurants in the vicinity, don't waste your time or money on this.

I thought the food and service was good for the Seafood buffet lunch,
Once the food became available, there was no annoucement or explanation
of when to come forward and the process to obtain your meal, eg
line up ,on one side of the table or both sides, there should have been some staff
at the table to explain this situation.
The service for refreshments (drinks) was well done, waiting on the tables
and at the bar.
On entry at the ship the greatings and explanations on where to go, deck levels
and the ammenties should have been explained.
I believe we got value for our money especially the actual cruise and explanation of the harbour sites and history.

Regards
Ray Smiles

Fantastic experience cruising the harbour whilst dining fine seafood on a luxurious vessel!

Service: Brilliant ! professional, yet warm and friendly. Everything ran according to schedule and our comfort was their priority.
Product: Very good value. First class food and plenty of it. A wonderful variety of local produce.

Service: They did everything well from food to service to commentary, we enjoyed the complete experience. Big thumbs up !!
Product: Food was excellent , plenty of it and quality was outstanding

Service: Wonderful customer service - very pleasant manner & responsive to requests.
Product: Good selection of seafood. Other dishes yummy too.

Service: Friendly staff, good service.
Product: Tasty selection, well presented and plenty for all

Customer service was good, but variety of the buffet was limited, so a bit disappointing there.

Service: We expected better service than we received.
Our assigned staff member did not instruct us the food was ready at the buffet nor any other instruction in regards to amenity and etc, we were basically directed where to sit and that was it.. seemed to be plenty of staff so was not a matter the cruise to be understaffed, just seem to be a matter of low grade trained staff and staff managers.
Product: often travelers from oversea worry about uncooked seafood.there are plenty of cooked seafood dish you could think of as well..

Great service, lovely staff, excellent quality of food but felt there could have been more variety of salads and vegetarian dishes. Loved the commentary and of course the views are spectacular. Was a great way to celebrate my Mum's birthday

Just average service, we wrre given the wrong table at first. Staff remmkved orawn head plate and did not bring another one back

Service: From booking to coming off the cruise, the service was and always is fantastic, the chef personally came out and chatted with our elderly clients which was great.
Always a pleasure to go on one of your cruises.
Product: Great service, great food, great cruise

Service: They were very friendly and assisted with the lunch and drink service.
Product: It was quite tasty. People sure got in quickly. The coffee machine served only average drinks.

Service: Food was average. But ship was crowded. We paid extra for window seat. We could NOT HEAR any commentary from ship's speakers on any sites we we're passing. We complained to staff and their answer was that's the way it is because ship crowded. Made absolutely no effort to raise volume or help us. Acted like they couldn't care less. We booked the cruise for site seeing, not for floating restaurant. Wouldn't recommend this to anyone
Product: Food just ok. Could not hear any commentary from speakers
No one would help. Staff could care less

The service was good but the cruise was really noisy, too many kids shouting and running everywhere. On top of the comments given it was really noisy and I even couldn't talk to my friend.
We really had to rush to eat, they closed the buffet very quickly (30 min) after we onboarded and so we didn't have time to eat all we wanted to eat.

Food was nice and scenery beautiful of course.
Boat windows dirty, didn't like the recorded voice live person would of been more entertaining.

Service was ok. When we boarded at Circular Quay for the seafood buffet lunch,we were not greeted by staff and explained where to go and just had to follow people in front of us. When we got upstairs we were shown our seats and left to our own devices.
The buffet was not well presented and seafood didn’t seem fresh.
There was a problem with onboard internet connection for making card payments for beverages and had to pay cash. Luckily we had got some money out before we boarded.
We paid for a guaranteed window seat $15pp which would of been better if the windows were washed/wiped.
The cruise itself was nice on a beautiful day on Sydney harbour but was let down by simple gestures, presentation, freshness and cleanliness.

Service: Food was good and well presented. Drink order frequency fell short.
Product: Good size vessel, not over crowded, a little short in duration though. A

Service: Nice lunch and commentary - on time boarding
Product: Lovely selection of foods

Outstanding.

1. I was lunching with my father (87 years old). He is not the fastest on his feet and even had a fall on the wharf on approach but every one on the wharf and on board were so accomodating and helpful.

2. The general service was brilliant. Food great and plentiful. The boat a very comfortable.

Over all a very enjoyable afternoon - on we will repeat.


Thank you

Michael

Service: Very Aussie and friendly, informative the chef came around and answered some questions about the buildings around the harbour.
Product: very good selection nicely presented

Service: Great experience, nice ambiance, amazing harbor views. The food was good and fresh, although some prawns were a bit soggy. The service could have been better. The used plates were not taken from our table until requested.
Product: A bit expensive, some prawns were soggy.

Service: Excellent service from very friendly, competent and efficient staff!
Lovely seafood buffet, delicious mussels!
wonderful way to spend a couple of hours on a beautiful harbour.
Product: Good value for money, all round package.
We'll be back with family and friends!
Thanks.

Service: Excellent, on time service. Friendly staff and good food. Slightly disappointing that soft drinks not included in the price, although I understand any alcoholic drinks not being included. Commentary difficult to hear at times, although very good. Signage for restrooms invisible, at least to us.
Product: Excellent food! Very fresh and plenty of it.

The service provided is good but the food variety as for seafood buffet is below average.

Service: Yes, would recommend it to friends. In fact, have done so already.
Product: Excellent value. We had a small baby in our group and were looked after well once we settled at our table. We were in an open area near the bar which was good. However, you need to make it clear that it is stair access only and tricky with a pram until the stairs are clear, so that means waiting until everyone is upstairs.

Service: The crew and commentary were very good. We felt the food was a bit below standard, particularly the hot dishes.
Product: We were overall happy with the cruise.

Service: Great experence for tourists or people test dont know Sydney
Product: Great food, plenty of choice

Nice buffet, particularly the oysters.

Service: Requested a window seat and that was done without actually booking a window seat. We were also celebrating two birthdays and when I asked if I could light a candle, the fantastic staff member actually arranged sparklers on the cake and was very discrete so was a lovely surprise to the birthday people.
Product: Food was delicious. Good value with the family discount.

Service: The staff on board were excellent - always very helpful.
Product: Good selection, fresh and well presented.

Excellent

Very Good

Service: Yes excellent in every way.
Product: Excellent in every way. Nice food and great service.

We would definitely would take the lunch cruise again. Food & service were great!

Service: Seafood was amazing and endless quantities on the Saturday we went.
Product: Worth every penny, if not more!

Service: The staff were incredibly lovely and professional.
Product: I felt the whole experience was really rushed, and the food was extremely average. I took my best friend as a birthday surprise and it didn't feel very special - the staff took away the food quite early to prepare for the next trip, and we had to hurry to finish our bottle of wine. The prawns were lovely and fresh but the rest of the food seemed like a buffet you would have at a school camp. I probably wouldn't recommend it again as a special occasion, as the value for money just isn't there.

Service: Courteous and attentive service
Product: Sufficient choice and amount

We did a Seafood Buffet Lunch Cruise with our two kids and another couple . We prebooked and got a good price, as well as paying extra for the standard drinks and window seating . The food was good and drinks service was generous, allowing guests to take bottles to the table . It was well worth the extra money for the seating and drinks . The Cruise was a good length and we all enjoyed it .

Service: I excitedly chose the Captain Cook Seafood Buffet for my birthday lunch as I love seafood and wanted to do something special with my Mum and children. I was really disappointed with the food. It was a rather small selection and the quality wasn't impressive compared to the description on the website. The description of "cheeses" resulted in a choice of 2 cheeses. Dessert was a choice of 4 cakes. Would have been nice to have something other than cake- jelly, pastry, slice, icecream. I don't remember seeing any crab as mentioned in the description. A couple of the Staff were exceptionally friendly and welcoming.
Product: See previous comment for full description

Service: Had a great time. Very friendly and wonderful service. Would highly recommend.
Product: Great variety and plenty of it.

Service: The level of service was excellent and the food well prepared.
Product: Food was excellent but we are of the opinion that the choice of desserts could be improved on

Service: The buffet lunch was very basic.We could not hear the commentary at all whilst on the cruise.
Product: Poor selection of seafood.

Everything was very nice. Staffs are very kind. Food was delicious

Service: Food and commentry were great.
Staff needed to direct the patrons in regards to getting the food, needs to be clearer line area. People were like vultures and were pushing in.
Product: More order needed in regards to getting food.

Service: The drinks waitress was really hopeless and was obviously not experienced. I did not get value for what I paid for unlimited bar. I had to try to get someones attention for any drinks I had. The food was excellent.
In comparison with the dinner cruise where Francesca was our waitress (she should be promoted) the lunch cruise was a dissappointment.
Product: Because I had been offered the Complementsry Cruise

Wonderful day. The crew bought us to our table, we had selected the lunch buffet and the buffet was overflowing with food. I highly recommend, as this is the second time I've done a lunch cruise with Captain Cook.

Service: The Staff was very helpful and Buffet Table kept topped up which
enabled everyone to have as much food as they wanted.
Product: Seafood Buffet was enjoyable but looked nothing like the
Picture of the Seafoof Buffet shown on the Brochure.

The service was efficient and friendly. The boat was clean and beautiful. The food was excellent and so well done that we just walked up to the buffet and not done table by table...and it worked so well. The selection of food was not huge but perfect and different and delicious...the oysters and prawns were superb and what you would expect if you were a tourist in Sydney. The whole experience was fabulous. The historical talk was very interesting too. We would highly recommend this cruise to friends and family.

Service: Was a great experience, we enjoyed the day, we were only a small group and we did get over looked when the large tour groups joined the cruise. The one thing that could be better is the photographer prices..... we spent $100 just on the on board photos this day, but a package would have been better as we would have bought all of them. For how much it cost to get on the cruise...... the service could have been a little better.
Product: The hot food selection could have been better. Also the cold seafood could have a better assortment.

Service: Staff where soo nice and accommodating as i had my grandmother in wheelchair for her 98th birthday.
Rena (sorry not sure on spelling) downstairs i have to mention she was wonderful.
This was something myself and my grandmother used to enjoy for her birthday every year and we hadnt been for 8yrs since her breaking a hip.
Thankyou for a lovely walk down memory lane.
Product: A bit more traditional foods and a selection for children would make it perfect.

Service: Great food variety and fantastic service
Product: Great variety and friendly service

Service: Fantastic, they even upgraded us to a window seat.
Product: Lots of food to eat but not as much different variety like other buffet styles

Service: Boot was goed, maar buffetvwas erg klein, niet veel keus.
Product: Op de website laten ze een uitgebreide buffet zien. In werkelijkheid was deze erg klein, weinig keuze mogelijkheden.

Service is professional accompanied by good information about Sydney. It is accompanied with mouth watering buffet. Would definitely plan another trip with my family to celebrate future occasions

Service: My gests and I where very happy with the service and standard of the food.
Product: A good variety of food for different tastes.

Excellent people, food, view and overall experience.

Service: Going onboard was a fairly chaotic thing. There was no indicator on the wharf of your departure. The check-in person got us to the table but did not mention anything about the procedure for catering.
Product: Food was pleasant, and plenty of it.

Service: A Lovely experience. Friendly staff, great food, a really great experience.
Product: Above expectations. Good food variety & good quality food. Sailing around Harbour was lovely.

Service: Excellent - It was a nice and relaxing way to have an office Christmas Party. The food was also excellent and fresh!
Paula
Product: Very reasonable for the quality of food and experience.

This is the second time we have used Captain cook cruises for our Christmas party the food & service is excellent we will be going again next year

Service: The service and the foods so nice
Product: The seafoods so fresh. And the organise so nice tidy.

Very relaxing and the staff were fantastic

Staff members on board were wonderful, it was a beautiful day for cruising on Sydney Harbour, and the food was delicious. Whilst it may be a tad expensive, it's worth every cent.

Service: I've been on a number of different cruises on Sydney harbour over the years and this is the most professional one with a very well appointed vessel.
Product: Could have been a bit more food on offer

Service: We had a great time and would recommend you to every one we know.
Product: it was a great day.Every thing was perfect.

Service: Excellent staff, food and service.
Product: Food, staff and service were all excellent.

The food was Ok but not excellent, however, our mistake was trying to join a scenic harbour cruise with a nice lunch. It is difficult to have both at the same time. In hindsight, we should have done the morning or the afternoon scenic cruise to enjoy all the sights in then had a nice lunch separately around the foreshore near the wharf.

Service: Very Pleasant experience on the cruise. The buffet was rich in all the foods we like to eat - seafood, vegetarian and especially the coffee service. The service was most welcoming.
Product: The seafood and vege platters were superb!

Service: Good service and nice meal
Product: Good selection, good seafoid

The food was excellent. Drinks service a little slow but I presume that was because it was a very busy day. Yes, I would certainly recommend it to others and already have done so. We will come again.

Service: food staff excellent and service we were all impressed as it was a staff Christmas party
Product: fresh tasty and plenty variety

Great service and fresh food, all we had expected from a respected company.

Service: Service was exceptional! The food was amazing and well presented and everything was replenished quickly. The crew could not have been more attentive and the scenery and commentary fantastic and informative. A huge thank you for a great experience! Would recommend this cruise to anyone!
Product: It was a perfect way to introduce our friends to Sydney Harbour. We all enjoyed the entire cruise and could not have been happier with our purchase.

Service: Smiling staff , always there when you needed them. The food was very nice. And of course the view was the best in the world. We have recommended the cruise to many people.
Product: My husband and I took the cruise for our wedding anniversary and had a great time. The staff were lovely and the food was wonderful. We paid extra for the window seat and thought the view whilst eating was so relaxing. My only critics is: the time went too fast, I could have stayed longer

Service: I had a good time and enjoyed food .
good service and cleaned but one part missing was any entertainment ,example
christmas music extra....
Product: good food and good service and clean but no music entertainment for Christmas things.

I was very disappointed with the food that was provided. My party boarded at Circular Quay by the time we boarded the buffet was a mess. Food presented on the website was so superior to what was offered

There was a group of Japanese tourist that were disrespectful to fellow passengers and staff.

Over all very disappointed.

I will complement the commentary and the information about the history.....well done

The staff were very good,
The boat was excellent
The salads could have been better, pretty average
Seafood was good , but the alternatives were very limited
Kitchen staff need to keep the buffet well presented. Towards the end it looked poor

Service: Awesome service. Will go again. Definitely recommend it..
Product: Great service. Nice food. Had lovely time

It was average. The boat smelled stale and the seafood was not too fresh. The staff were smiling and the booze plentiful.

Service: Relaxed but very classy. Had it all, great food, great service and great ambience.
Product: Great value for money, exceeded our expectations

We thoroughly enjoyed the cruise. The food was great, the scenery spectacular.
It just seemed a little short and the commentary was not always clear.

The main meal was very good with lots of choices, but the dessert was very disappointing.

Very well looked after by the staff. Food was great

Service: Its was the nicest experience the staff were the friendliest and most pleasant people to talk to and have look after us on the cruise. Yes I would recommend the experience to anyone and would if the opportunity arises when next in Sydney take another cruise.
Product: The food was excellent and loved everything offered

Staff were very thoughful and the food was excellent

Service: the service was excellent so was the food. Perfect day.
Product: excellent food and plenty to choose from

Service: Good food, very professional and helpful staff. And the biggest thanks to Capitan, who makes my sun happy. Already recommend this cruise to my friends.
Product: Yummy, good quality food.

Service: I have been on this particular cruise before and there seemed to be less variety than the last time and desserts could be reviewed but overall a nice couple of hours
Product: needs reviewing especially the desserts

Service: Staff were very efficient and courteous, the food was freash and pleantiful. Dining table cloths were clean and white
Product: very nice well presented clean and fresh.

Service: An excellent boat trip with a good lunch
Product: Good meal and nice wine in a very pleasant setting

Service: We had the lunch buffet harbour cruise. The food was excellent, fresh, clean, and delicious; in fact I poked my head back into the kitchen to give the chefs 2 thumbs up! The cruise was not crowded, and the atmosphere was personal and elegant. We really enjoyed the views of the Harbour after our lunch! We would recommend this as a must for Sydney visitors!
Product: The purchase was easy and straight-forward. Payment online by credit card was smooth.

The seafood buffet was delicious. There was plenty of food and was replenished when it was getting low. The wait persons were friendly and efficient. I would and have recommended this cruise to family and friends.

Service: We had a great time. Food was excellent, everything was clean and tidy.
Product: I thought the experience was worth the money. 6 of us went and we all enjoyed it.

Service: I booked my mum and Dad on the mid day buffet seafood trip. They did not eat very much as they said the seafood had a small to it like it was not fresh and they did not want to risk being sick on their holiday. This was unfortunate as it was all included in the cost. They did enh=joy the narative as they went around the harbour.
Product: same as above seafood not fresh

Service: Very good service and friendly plus beautiful foods.
Product: Good price but abit high.

Enjoyed the experience and staff contributed greatly to the enjoyment

Service: Service, Staff, Food, Facilities! Friendly Folks! Fantastic !
Product: Great value for money. Very fair price. Great food.

The prawns were limp and pathetic the rest of the food ie variety pathetic too you could not get out of your seat unless you got everyone else to stand up and move out of the way. Some staff could not speak or understand English the only good thing was the view apart from that the food needs to be bought upto an acceptable standard for the amount of money you pay. Also the price of the bottled wine was nothing short of theft. I will never recommend this, whatever it was, to anyone

Service: Could not fault any staff, food, service or amenities
Product: The food was of a high standard and in abundance

Service: Service was great, staff are very attentive and really made sure their guests are ok,smiley faces 👍👍🥂🥂
In terms of Food, loved the seafood I just wish they could add bit more .. maybe Crab claws, or scallops , overall it was good food.
The scenery was awesome without a doubt really enjoyed it🥂😎
Product: Well the scenery was really awesome , Food was alright , maybe just a few more seafood to the menu I guess , like crab claws, scallops , fish cocktails, eitherways we enjoyed our food that day.
The staff are attentive and friendly 🥂

Service: take a long time for the drinks service, the service personnel is not experience
Product: good value and may be 15 minutes longer will be nice

Service: Beautiful food
Beautiful staff
Beautiful Harbour
Product: Amazing and plentiful we loved it

The Crew were just so lovely, helpful and professional.
Seafood was so fresh and delicious.

Food was average

No customer service - no return calls - no emails responded - no one at the ticket office would respond

you collect $275 from my account a failed to proved the service

We invited our valued clients on the Seafood Luncheon Cruise and we couldn’t have been more impressed! The food was fantastic and everyone enjoyed themselves. We will be booking again for next year.

The service was good but the food was disappointing and the cost of the drinks was very expensive. We were originally booked on a breakfast cruise which was cancelled. We did appreciate the upgrade to the seafood lunch buffet however if we had to pay full price for the lunch cruise we would have been angry

Service: Did what was expected, good commentary, good seat on the boat.
Product: provided the experience it claimed to offer

Service: Food is fresh and plentiful . Cruise ship is clean and spacious . Service was wonderful .
Product: Excellent fresh food and atmosphere

Service: The food was horrible! Prawns with dirty poo tubes. It seemed as if we had come on board at the end of an already ongoing lunch. Not much left! And very rushed.
Disappointing for a seafood lunch.

The cruisepart was pleasant.
Product: Horrible food and at the tail end of the long lunch so not much left.

Service: The whole process was great - and August looked after us brilliantly.
Product: Even though there were passengers who had boarded ahead of us (as in Kings St Wharf), the food was replenished nicely so that there was enough for everyone. The rice could have been better prepared though, too lumpy, and the self coffee area turned into a mess as people trashed the machine not knowing how to use it, Otherwise, brilliant. Love those oysters!!

Everything price food service all wonderful

Service: very organized , welcoming and leading to our table was surprise , because I thought seats were not reserved , especially next to the window ,service was excellent , very friendly staff
Product: very fresh, tasty dishes , excellent service , deserts were in abundance

Service: Very good standard of service, thanks.
Product: The buffet was very nice with good variety.

Beautful vessel, great lunch, very unrushed, great commentary and such a beautifulharbour. Amazing value and experience.

Service: Liked the general feeling of the cruise and organisation on board.

Everyone enjoyed the seafood buffet and desserts.

Could the cruise be extended to 3 hours?
Product: Mentioned before that everyone liked the variety and food itself.

Excellent service and lunch.

Service: absolutely, we had a wonderful day on beautiful Sydney harbour we were celebrating a Birthday and therefore it was a special day and since we live in a rural town it is a treat to come to Sydney. only negative comment is that the buffet was cleared away rather quickly and to have such beautiful food one needs a rest between refills.,
Product: Because it was indeed excellent

Service: Very good, we had the buffet lunch so served ourselves. Wine waiter was prompt but then it wasn’t very busy
Product: Good value if you book for 6 or more.

Everything was great!