Service: The whole experience was pleasant well organized and courteous crew.
The food was very nice.
Product: Nice variety good food very tasty

Service: Excellent service and food
Product: Excellent food and service

good

Service: Everything was excellent and we enjoyed window seating and. Thoroughly enjoyable cruise
Product: All food was great and a good choice

Service: Three of my friends and I have been on this cruise for the past 5 years. The staff in the booking office are always very helpful and pleasant. Once on board the wait staff are also very helpful and pleasant and this year was no exception. Unfortunately this year the seafood was very disappointing. Although the price went up by $5.00 there wasn't any crab on the buffet and the prawns were not up to standard. They were very watery and not very flavoursome. I have seen the price of this cruise rise from $39.00 to $55.00 over the past 5 years and one would expect that the quality of the food should be maintained. If the food had been the same standard as it has been in the past 5 years I would have given 5 stars.
Product: Please refer to the previous page.

excellent service and foods

Service: My group of older ladies had a great day. The staff were very helpful and pleasant. The food was replenished regularly. The only thing the group thought we needed more time, say from 12.30 departure to arriving back and circular quay at 2.30pm. Everyone dining out really needs at least 2 hours to sit, eat and chat. that's what dining out it is all about, ..one and half hours was just not enough time, it was a little rushed. We will certainly go again when the special offer is on.
Product: all great! needed more time.

I was disappointed with the Buffet , not enough variety , however the cruise was good , commentary was a bit hard to hear .

GREAT FOOD, LOVELY STAFF, PLEASANT CRUISE

Service: We thoroughly enjoyed ourselves food was very good the ship was very clean and the staff were very pleasant
Product: The young lady on the phone was very efficient and helpful

Service: Ordered a beer. Waited a long time. Half way thru the meal ordered again with another staff. That came pretty fast. Later on the first order arrived.
Product: Lacked presentation, no wow factor in my opinion.

Smoked salmon was nice. Food was good.

Service: the way everyone was crowded over serving table while others were still boarding there was only scrappy left food by the time i got there and was only a small amount of seafood didn`t look appetising at all so i didn`t have any seafood and only a little of the other on offer, and it was cleared away very quickly the desserts really need to be looked at there are extremely poor we were a party of four and paid $421 two of our party were visitors from new zealand quite disappointing although the trip was nice on the harbour i was really looking forward to this special time
Product: i think i have said it all

Service: Food, aervice, view and weather all perfect!
Product: All very fresh and well presented

Service: Clean and comfortable vessel

Excellent food
Product: Everything was great,the vessel, the food and the service

Service: excellent service friendly staff
Product: Fresh Seafood great tasting
Barramundi great salads

Service, hospitality, food all good it was nice to have a meal on Sydney harbour with nice surroundings

Service: Just such a loverly day and the food great
Product: Gret food and a wounderful day

Service: Friendly and excellent customer service
Product: good choice but mussels a little tough

Service: When we arrived at the wharf, I mentally groaned, there was so many people I thought this is going to be one Hugh chrush. But no, we were ushered to our window table, and all was well. The buffet table worked well, the food was great, just as advertised, we went back for seconds!
Product: The oysters were just wonderful and plenty of them, just what we wanted.

The cruise was very enjoyable - food was excellent - service very good - one issue was that the cruise was for 2 hours and I was disappointed that we called into Darling Harbour wharf within that time frame when we would have preferred to see more of the Harbour, perhaps further up the Parramatta River, especially when my husband & I paid more for a window seat X 5 people!!

Service: Replenished the food
They took plates away quickly and then there weren't any more for more food, cutlery too.
Product: Poor quality seafood when that was the highlight

Service: The greeting on land by (Captain Cook look alike) was friendly and welcoming.To make the trip more authentic a big screen depicticting the HX of sydney harbour would give a more visually perceptive view of the past.The crew were very friendly and interactive with the customers,The food was ok,a bush band playing softly and intermittendly in the background????
Product: Salads not enough variety, mundane and did not excite the taste buds

Service was good.

Would have liked more choices in the buffet

Service: We were a group of 14 guests and all enjoyed their meal and commentary. Thank-you.
Product: We took advantage of the Seniors discount. Thank you.

Service: the entire experience from service to food.
Product: Took advantage of last minute special which made it an affordable day out

Service: Very good
Product: Excellent food, would recommend.

I thought their service and table service was very good I do not believe in excellence as there is no more room for improvement and whatever you do you can always improve. I would certainly recommend to my friends.

Service was efficient, polite and very friendly. Food was fairly average with a limited selection. Bread rolls however were divine.

The service was very good

Friendly service and lovely food. Well organized. Time table was spot on.
Commentary was excellent.

Service: Love their service from start to finish. Dishes & desserts were very delicious , they kept on filling up , nice & comfortable seats we had. They have full of smiles & services. Dad wants to go again.
Product: Delicious food & services. Friendly service s.

Service: We were happy with the service, staff were polite and cleaned table up promptly when we had finished food and drinks.
Product: I enjoyed the food but relatives would have liked more of a selection of roast meats and standard veg as they are not seafood lovers but chose this cruise because it fitted in our schedule but they enjoyed the cruise regardless and the weather was fantastic on the day. Must say it was good value for money.

Service: Crew were good.
Product: Food was average to below average. I am unable to think of anything I'd go back for. Long queues, desert was empty for about 30 minutes. Mussels had no flavor (frozen) oyster poor quality. As bad as it sound the best was an overly processed surimi salad. That's not a compliment.

Service: Good all around, On time, good service and the lunch was above average.
Product: Good quality of food and well presented

I had a group of 55 over 50's for seniors week. The entire group had a wonderful time and are still talking about it a week later. The staff were very friendly and helpful and the food was delicious and plenty of it. Would recommend this trip to anyone. Thanks very much for a wonderful day.

Service: The crew were terrific and the service was extremely good. I loved the food variation and the sea food was very fresh and tastety.
Thanks a lot it was worth doing and you will see me again
Product: Because it was worthed. The food was finger licking

Everything about the cruise was excellent. The staff were all friendly and helpful. Food quality and quantity was also good.

Service: Great except given table right beside the food.Had people hanging over our table in the line waiting for their food..
I thought it was fine however my guest from overseas was not impressed.
We did join at King Street and of cause at that stage there were a very large number of tables vacant.
Product: Good selection and plently of everything.

Service: Every one was most helpful
Product: Cruise was good, Buffet was average, Sweets were poor

Staff were lovely, harbour scenery amazing, but dining chairs somewhat uncomfortable after an hour of sitting.

Service: I joined under the senior's discount with the bar added. I thought it was extremely good value for money, the food was excellent and fresh with plenty of choices. The bar supplement was reasonable and the staff were all courteous and friendly
Product: Great value, very fresh with lots or choices

Service: Very long queue at buffet. It would be better if some organisation table by table could take place. The food itself was average for the main course and dessert was below a reasonable standard.
The self serve tea/coffee was appalling. The sign said both tea and were on the hot plate, but both jugs had teabags. There was no coffee there, and the coffee from the machine could only be described as coloured hot water.
We have been on this cruise before and felt its standard has declined to the extent that we are unlikely to go again.
Product: Very long queue at buffet. It would be better if some organisation table by table could take place. The food itself was average for the main course and dessert was below a reasonable standard.
The self serve tea/coffee was appalling. The sign said both tea and were on the hot plate, but both jugs had teabags. There was no coffee there, and the coffee from the machine could only be described as coloured hot water.
We have been on this cruise before and felt its standard has declined to the extent that we are unlikely to go again.

Service: Very friendly welcome and prompt table allocation.Great service and smiles from all the crew.
Product: Great value for money and a good selection to choose from.

Service: Enjoyed the lunch cruise, food was very good, staff was very friendly
Product: Good Value for the buffet lunch and cruise

Our group had a wonderful time. The ship itself was beautiful, staff were very patient and accommodating with our sometimes fussy seniors. Buffet was kept topped up at all times and checking food levels, she was very nice and efficient. Was also impressed by how clean and spacious the toilets were. Fantastic experience ,however our clients wish that it was a longer trip around the harbour. Big compliment to the frontline staff, definitely recommend it to family and friends. Thanks so much Team !

Service: Would recommend cruises again.
Product: Some prawns could be fresher. First bowl prawns were old and unperged. Were they Australian prawns? Second bowl a lot better.

Service: Excellent table waiter
Product: excellant boat, service and commentary

Service: Great food. Informative commentary. Approachable and courteous staff. Hifhly recommended.
Product: Great food. Great commentary.

Service: Service was ok. Had to wait awhile to get a waiter to order drinks and to have the used/dirty plates removed from table. But the waiters were pleasant and obliging.
Product: Ok but not something I’d rave about. And food that I can throw together myself and I’m not the world’s best cook

Service: I found the young steward SERGIO very helpful and engaging with conversation relating to on board requests.
Product: the food selection was quite good- we had 3 adults plus 3 x teenagers and 1 x child.
Everyone found something to eat and all reported that they had a lovely meal.

Great service
Kind staff and very professional. Good food with a good variety.

Very disappointed. Only in Sydney for Easter break and lunch cruise cancelled on Monday.

Everything was well organized. Food was great too.

Food was delicious. Service excellent and commentary informative

Staff were friendly and the lunch was excellent and well organised. There was plenty of food and it was really tasty
The cruise took us close to shore so we could really see the Sydney waterfront properties

Service: I would gladly tell lots of friends about what a fine service i could speak highly of from start to finish
Product: So much to choose from delightful

Service: Cruise was great until we stopped at circular quay then a horde or asians acame on board and TOTALLY blocked food access for lunch, we were so glad we got on board at Darling Harbour
Product: Food was average and could have been more adventurous

NIce lunch, informative tour of the Sydney Harbour!

Service: Great atmosphere , informative information and wonderful food .
Product: Great variety and quality

Great service great food

Service: We thought the seafood buffet was only adequate.

As we had been shown around Sydney by a local we thought the canned commentary was very lacking in information about recent changes to the Sydney landscape. Namely the new development in Barangaro and the new casino.
To much about wartime history .i.e. wins in WW1 and 2 when you are hosting visitors from Japan and Germany.
Product: Very Basic selection offered