Service: Excellent service
Product: Great value, beautiful food
Was very disappointed that we were booked to finish an hour later on Friday night but it came in early and no one had informed us

Service: Average says it all.
No priority boarding as promised
Bar service slow, lots of drinks not available
Only 5 courses rather than the 6 advertised
Food nice enough, service fine
Closed bar half an hour before end.
Looks like they are preparing to close soon
Product: Expected better than Average.

kept us dangling on the wharf in the rain we were requested in promotional material to arrive early time given 4.30 food and serving staff for the dinner well done the rest I will take up with NRMA they advertise reduction what a joke

Service: The boat left late, see comments below
Product: I wad disappointed that there was only 1hour to eat a very nice three course meal.

Service: メインのお料理とデザートが美味しかったです❣️残念だったのは天気に恵まれなかったことです💦テーブルがもう少し広かったらゆったりお食事した気持ちになったと思います。サービスしてくれたスタッフさんは親切で丁寧でした🤗
Product: 料金的には日本と変わらないかなと思います。

Service: Captain Cook is the best dinner cruise.

The service was excellent.
Product: if u like drink, purchase premium bar package.

its worthy

Having your guests check on line for their departing quay puts a burden on your guests. And once going to your web site and then having to put in a booking number to find the quay, please remember that your guests come from many different countries and using phones to connect to the internet may not work the best. Also, not being familiar with Sydney and knowing the different quay locations when you’re jet lagged, creates stress. Your directions once you book on line can be hard to follow. We checked in at Quarry Quay and then we were told (rather rudely) that we were at the wrong place, should be at Darling Quay and the location was given to us on the website when we check in. We had to walk/run to get to the boat.

We do appreciate you holding the boat so we could enjoy the cruise. The food was good and we enjoyed the short time we had on top deck to see the views.

Suggestion would be to send email to guest 48 and then 24 hours before cruise letting guests know to check in and in bold letters a reminder to make sure of the departure quay.

Service: The food, cruise and staff were 5 stars but I was very disappointed I did not have time to start my dessert or drink the last 3 wines as we had to get off. If I was to do this again it would need to be at least half an hour longer so you can relax and enjoy eating and enjoying the wines.
Product: see above

Excellent cruise service was great I would recommend this cruise to all my friends and family

Service: They were very friendly and professional at all times.
My husband loved the food and entertainment especially the singer and the gentleman who played the piano.

Yes I would recommend the Captain Cook cruise my husband and I went on on Sydney Harbour.
Product: Quick, good size lovely meal.

Service of staff was excellent. Very friendly and observant. Dinner is ok , nothing fancy and the menu needs to changed at least once a year. Steak is good quality and well prepared. Presentation could easily be improved especially for the shrimps . Its still very good value for money but starting to get very dated.

The staff were friendly and helpful and the food was very good. The view from the ship was as expected. Sailing past the Opera house and under the bridge was great. The duo playing were also good and we managed to dance as well.

Service: All in all an amazing experience! Got a little stressed making sure we were boarding at the right place. Instructions are a little confusing. Once there, everything was great!
Product: Amazing!

Service: The service was great from the moment we boarded the ship.Our waitress was outstanding and we never had to wait for a drink.Her knowledge of the wine list was very good and her recommendations were spot on.The quality of the food was wonderful.Would happily recommend the cruise to others and would do it again if in Sydney.
Product: Great food and service.Wonderful night

Service: Excellent experience, friendly staff & great ambience
Product: Excellent experience, friendly staff & great ambience

Service: My Girlfriend flew in from the States and we wanted to see the Sydney Harbour. This dinner cruise provided us with a fantastic view Sydney’s iconic skyline, the Harbour Bridge and Opera House and a tasty meal and excellent service. We highly recommend this dining cruise experience to all like minded individuals and couples. Thank you and 🥂!
Product: Pleasant Experience and Good Dining

Service: A Captain Cook cruise will also give you some very special moments. The food and beverage are good, but when they get topped with the views from Sydney Harbour they can be unforgettable. Thanks for a great Sunday cruise!
Product: Everything went really well on the day

Service: Service was great, friendly and attentive
Product: Booked the Brialliant Dinner and The ticket mentioned that you may be upgraded complimentary based on availability to the entertainment area. Mum really wanted entertainment so called on the day of the cruise to see how this could be guaranteed. An upgrade fee was charged which is understandable if high in demand however, upon arrival to the vessel, there were many empty seats. I just found it a little disappointing that we were charged given there was room to move anyway.

Boat left without us

A great night all round. Excellent, food wine and service. Would definitely do it again.

Service: Service was great
Entertainment was ok
Product: Not the best value for money

Service: The food and service was fantastic!!
Product: The meat was cooked to perfection!!!

Service: As a group we all had an amazing time and we will all be back
Product: Great value

We did the same cruise 5 years ago and the service, food and experience were just as good this time around as it was then.

Service: We had a great time on the valentines cruise, the food was fantastic, the wine was amazing and the service top notch. Could not have asked for better!
Product: Food and wine was amazing

Service: Excellent service, flawless. From booking all the way to boarding and serving, it was spotless. Thanks to our waiter
Product: We’ve got the private room on top of the vessel. Definitely value for money! The views were amazing.

Service: We had excellent seats for viewing the harbour, food was very good, we had to flag down the waitress in order to ask for wine with our meal.
Product: 5 stars would have excellent service, communication prior to the event .

Service: Had an amazing dinner sunset cruise with Captain Cook Cruises. Everything was perfect and I would definitely recommend it! It’s a great way to see Sydney from the water, especially at night watching the city light up. The food was delicious and catered to vegetarians and vegans too. The service was fast and the live music was entertaining. I would do it again in a heart beat!
Product: Good value for the price, which includes music, food, drinks and a cruise.

We felt like special guests from the moment we stepped on board. The canapes and champagne on the top deck were delicious and there was much room to roam. Our servers were outstanding and fun too. The food and wine were outstanding.

Service: Good service. Good value.
Product: see previous notes

Service: The whole cruise time was too short and we felt rushed from the moment we got in especially as it was a surprise 50th b'day!
These sunset dinners should be 2hrs at least.
We didnt get to feel the whole enjoyment and experience.
The quality and quantity of food was average but not what you paid for in total for the lot per person
Product: Pretty standard nothing special
Disappointed unfortunately

Service: I booked the Captains dinner, premium wine package and window seats but did not find this value for money. People very close to us paid far less and their meal seemed very similar to ours. Service on entry was very slow.
Product: Food was good. Entry was quite small

Easy on-line purchase. Good value. Great crew and staff. Only two in party but full birthday service and great seating and food. Beautiful weather helped as well. Just love Sydney Harbour.

We had a lovely night with our relatives from the UK with excellent food and service

Service: Great views of the Harbour Bridge and Opera House. Good food and service.
Product: Good value for the money.

Service: Great
Product: Excellent

Service: Perfect setting , great food and friendly staff
Product: Great night

Service: We had a delicious meal, a good choice of vegetarian dishes. We paid extra for a window seat so we had a wonderful view throughout the meal. The staff were friendly and efficient and our waitress advised us to go out on deck between main and dessert course which was great for taking photos.
Product: An excellent vegetarian meal with a good choice of wine. A good way to end our stay in Sydney.

Service: Starting from the greeting the customer service was fantastic. Food and wine selection was of an excellent quality. I’ll be coming back onboard and recommending to others.
Product: Great customer service

Service: Excellent food, wonderful cruise, awesome scenery
Product: Excellent food, wonderful cruise, awesome scenery

Friendly staff, great band, great food, awesome atmosphere.

Amazing service by the lady assigned to our table. It was my mums birthday and they surprised us with some cute sparkles on her dessert and sung happy birthday. Food was delish & the view was amazing. Very happy overall. Will be defs booking again in the near future.

Excellent service. Comfortable. Great views.

Service: Good service food and drinks good experience
Product: Excellent service and food

Service: Lovely cruise with tasty food, great service.
Product: Very relaxing, good choice of beverages

Pick up was a bit late, so the beginning was rushed. However, he wait staff was exceptional.

Service: Heat service good views great value
Product: Good food and wine excellent service great views

Service: Everything is good except booked on Sydney 2000 cruise ship but on the night is not the same cruise ship turn up, a smaller one.
Product: Easy to purchase on internet, just a minute.

Service: We had a wonderful time aboard the Capital Cook Sunset Dinner Cruise. The staff was attentive and the dinner was delicious. The views of the Opera House and the Sydney Bridge were breathtaking. We would do this again when we’re in Sydney next time.
Product: The wine, dinner, and cruise of Sydney Harbour was wonderful. It's a good value.

My family did the captains table cruise as we figured it would be a nice way to see Sydney and have a meal. I was little hesitant when booking as the cost was high and I wasn't sure if my girls aged between 4 and 12 would enjoy it. So glad I did though our waitress was amazing she made sure everybody at the table (including the kids) were happy. The pianist and singer were amazing and when the girls weren't eating the delicious food they were dancing up a storm. The waitress saw my happy birthday badge I picked up earlier that day and brought my desert out with sparklers while the singer and pianist sang happy birthday to me. The night was finished off on the top deck overlooking the amazing views. PERFECT.

Service: Really great experience! Would do it again for sure! Only issue was that I felt there was a shortage of waiters attending tables
Product: Good but shortage of waiters

Service: Service was excellent. Staff were friendly and helpful.
The food and wine was perfect!!!
Product: Excellent!
Wines went perfectly with the meals.

The food was really nice great steak. Entertainment was very good.

Service: Great food, friendly staff, altogether a perfect way to celebrate two birthdays
Product: As previously set out

The Captain Cook Dinner cruise was great! The staff were super friendly and helpful. The food was delicious! However, the music was not so great. It was a bit too boring. Otherwise it was good and I would definitely recommend to other people. Thanks for the experience 😊

Have always found these cruises good value and totally enjoyable. This is now the fifth time we’ve used captain cook. This time it was with 2 children. The menu was great and the service fabulous. Will use again.

The service was good, but honestly, the food was a disappointment. Very bland, with little creative

Service: Great food and service also a great view excellent night
Product: As above

A very pleasant night. Staff were friendly, performance was great, and beautiful views. Our steak was a bit overcooked. Otherwise perfect.

Very enjoyable nigh on the harbour. The service was excellent, our waiter was very attentive.

Service: We purchased CAPTIANS DINNER which says uarenteed window seats but because we booked 5 we did not have a window seat.
We purchased Premium Drinks but twice I had to go to bar to ask for drinks to be delivered. I ordered and gave my card to pay and asked for them. Thery asked me why I was doing this and I said becuase it is the only way I can get the drinks to my table.
Product: Food was to expecatation.
Seating was not

La croisière était bien par contre j ai trouvé le menu très moyen, de piètre qualité pour le poisson que j avais choisi quant à l accompagnement il était quasiment absent

Service: Excellent customer service
Product: Customer service was excellent!

Service: All went well. Great cruise. We obtained our booked table. Ship left on time. All was what we expected
Product: All was what we expected Good food and entertainment.

The food, service, and cruise was very enjoyable. My family had a great time.

Pretty good and attentive table service

料理があまり美味しくなかった。。
スタッフの方々は感じがよくて素敵な対応でした。

Service: Booked it for our Anniversary. The ambiance was very classy, food was great too and staffs are very accomodating! The experience was amazing and definitely worth the cost.
Product: I totally love the food! From entree to main course and to desserts.

Service: Employees were friendly and very helpful. Food was very good. The cruise was too short. Called sunset cruise, but came back way before sunset. We felt rushed.
Product: Easy to reserve tickets

Service: Lovely modern boat. Exceptional staff. Our waitress Rosie was excellent
Product: Wagyu entree was very average and should be ditched from the menu. The other dishes were excellent. Particularly the steak which was perfectly cooked and very tender.
Strangely coffee was not included in either the dinner or the premium drinks package - this is just silly given the price paid for this dinner.

Windows could've been cleaned to ensure optimal experience and food is ok but not great. Overall, it was a nice experience amd enjoyed it. Would definitely recommend it for memorable moments.

Service: Wot can I say???
Such a fantastic way to celebrate an ol' blokes birthday...
Great food, wine and entertainment with such a friendly crew looking after you. And our lovely, talented song bird/ MC/adding that extra touch.
AND all on our famous harbour...
Could it get any better???
Well, try Christmas luncheon... Another incredible day; with the boat festively set up, the crew in Chrissie party mood, the atmosphere ready to celebrate, all the guests happily cheerful after wot, for many, had been a testing year.
Product: Always fantastic value for money

We had a wonderful night and a very good dinner. We will do it again soon

Fantastic views, we were extremely well looked after and the food/wine was very good. Perfect evening for a special birthday, highly recommend.

Service: Fast and efficient on board, less so when booking!
Product: Good food and choices

Service: I was happy with the captain dinner at all l paid all money out the food was not nice at all
Product: I didn't like at all

Service: Great crew, great dive guides, great food, great day. Turtles, Groupers, fish and coral
Product: Great choices including fresh shrimp

Was a perfect night out. Couldn’t fault anything

Service: While we had a great night there were some areas that should be improved to make it a sensational evening for the price we paid. It was the view of our party of 12 that the mains were exceptional but the entree was quiet small and desert was disappointing. The alcohol package was very limited with only one beer offered and not possible to pay the difference - more variety needs to be offered. The band/ vocalist failed to attract people to the dance floor and most went downstairs to dance - upstairs was deserted. The staff were very good and attentive and it should be noted that they did everything in their power to make it a great night.We have been attending these cruises for about 20 years and hope to continue but that will be up to the management to make it more attractive than this year.
Product: As above

Great food great service

Service: Quick boarding and seating. Table service was good.
Product: Value for money

I specifically chose this cruise because of their policy that supposedly accommodate specific dietary requirements. I followed up by email to check what they would provide for dessert as often it is something she doesn’t eat. After initially being told that fruit salad was the only option, I asked to speak to someone more senior. At this point they offered sorbet, which I said was fine. Although in my opinion still a poor effort given how many options are easily available.
When we actually went on they cruise, they gave her fruit salad!
This is just hopeless service considering we paid $200/head for our group. We could have paid much less to get the same lousy service.
Also, I couldn’t believe they charged me $3 for a cup of tea after paying $42 each for the drinks package.
On the plus side, the staff on the boat were very good as was the rest of the food and entertainment.

Service: After a delayed departure we were not expecting the best of experiences!! So we were surprised with the amazing service & friendly staff. We had a fantastic night & would highly recommend this cruise to anyone .
Product: Great choices & cooked perfectly

enjoyable food typical large scale style but was a well operated cruise

Service: The 2 staff members that looked after us were fabulous.
Product: Very nice..

Service: We had a good evening for our office Christmas Party on the Sydney 2000. The food was great and service was good.
Customer service was easy and helpful.
Product: We had a good evening for our office Christmas Party on the Sydney 2000. The food was great and service was good.
The initial feeling wasn't great as we lined up to board, although Im not sure how this could be improved.
Also we were on the 3rd floor with the only available bathrooms on the ground floor, and no lift, which was a problem for a couple of our older guests.

Great evening - excellent service

Service: The table service was excellent, and the food was delicious. It was a group Xmas party and the boys enjoyed the whole experience.
Product: Excellent meal

Service: The atmosphere, music, location, and ship were all first class. The food was okay. But the table service was terrible. We paid $340 for our dinner, but couldn't get a glass of wine to our table while we ate our mains, entres, or desert. We had to keep asking. If the floor was full I'd understand, but the restaurant was nowhere near capacity. This was disappointing.
Product: The food was reasonable. The table service was pretty ****

Service: Ein must für einen Sydney Aufenthalt!
Das Gold Penfolds Dinner ist absolut empfehlenswert.
Sowohl das Menu als auch der Service sind hervorragend.
Sehr haben wir uns für das Wiedertreffen mit der Servicemitarbeiterin
Frau Bella gefreut, die wir vor 2 Jahren bereits kennengelernt hatten.
Product: gerne wieder

Service: professional service , patient staff - made very rowdy party of 16 feel at home
Product: great food

Service was really nice. Great views and a lovely way to see Sydney

Service: We will highly recommend it to others.
Product: Good value for the money

Great service. A very nice restaurant setting on water. Highly recommend as a great tourist attraction.

The service was really good nice staff however our food arrived and it was cold. Paid for a window seat but we were right at the top near the door cold with no atmosphere. Entertainment was average nothing like we had previously ie. four years ago.

Get rid of the miserable so and so in your office where directions are advised near the wharfs at DH. If she cant be friendly when asking directions, she shouldn't be in that type of roll.

Had my cousin from overseas, we enjoyed the cruise immensely, food was just right and drinks were a great choice. I would off like for the whole experience to be a bit longer than just the 11/2 half hour.

Service: Very enjoyable. Great ambiance.
Product: Great Dinner.