Yes, I would recommend them and use them again

The food quality and Service on the cruise is good. But there not much view to see, since the harboure is too dark. Need more lights

Service: When we first got on the boat the food started coming never had a chance to drink our champagne and we had new glasses of wine then another entree another wine it was ridiculous. We had no time to try the wines so we were backed up on wine forgetting what they were. But our beautiful waitress saw we were struggling and she held back our main and dessert.
We felt it should have been more planned out and more time like till at least 10pm.
Very rushed Sad !!!!! As we were really looking forward to it.

Alan Joanne Benson 60th birthday gift ????
Product: Rushed 6 course over 2 hrs ridiculous.

Service: The entire Long Lunch Cruise is conducted professionally, from the boarding of the boat to the disembarking. Location of tables, service by staff and the range of food are all very good. This was about the 8th cruise we have done and all were good. Recently we were on the smaller boat than before and I would probably lean towards the larger one for experience. One little issue which I'll mention, without a solution is, the issue of the double trip which we have taken every time and enjoyed. Perhaps a clearer explanation to guests as to their options and the procedure would be helpful. We have felt , on a couple of occasions that we were not welcome to stay on for the second tour around the harbour, when the Afternoon tea group boards. Could I suggest a possibility that you consider some token addition to the Long Lunch guests who stay on for the second run of the harbour. Perhaps a glass of bubbly at the same time as the high Tea guests get theirs, or a cup of tea or coffee simultaneously. We took our daughter on the last Long Lunch recently , which was her first time, she enjoyed it very much. But she was puzzled as we set out on the second tour around, all the guests on the other side were getting their high tea and we were sitting watching the harbour views. I just think, if you offer the second tour around, then some form of inclusion would not go astray. I know everything costs money but you do really want all the guests to feel they are part of the trip for the whole of the experience.
Product: I have just written a fairly complete comment in which I said we enjoyed the Long Lunch and this is about our 8th such trip over the last 2 or 3 years. I also suggested some attempt to include the Long lunch guests on the second Harbour trip for the afternoon with the High Tea guests would not go astray.

Wonderful afternoon

Service: The crew could not have been more courteous and helpful.
Product: Great food, excellent service great ambience

The table service was great from Circular Quay to Darling Harbour then the service went downhill. Try to get drinks and our main meal after receiving our entree almost as soon as the cruize began then 1 hour at leat to the main meal. Then when it come we had no mushroom sauce on our beef? Had to chase waiter again

Service: very professional and genuine Great vibe
Product: very good food just a little hesitant with serving drinks Cruise trip perfect just a touch rushed from customer perspective when there was plenty of time

Service: Thought it was an excellent experience.
Food was good plenty of choice with Premium Drinks Package.
Service was good and very friendly
Product: Value for money - great food and drinks package

Service: Although there were a very small number of people booked for lunch the service provided by staff was very poor. They confused the initial drinks order and forgot the coffee order at the end of the meal. We were given a basket of bread rolls for 4 people but no butter. When I asked for butter it took a long time to deliver and there were only 3 pieces of butter
Product: We were upgraded to the long lunch as not enough people had booked the buffet. We would have preferred the buffet as I assume there would have been a greater choice of dishes.
Also I paid extra for window seating but on the day there were so few customers that everyone had a window seat.

On a positive note the food was beautifully cooked and presented

Service: I had 9 other friends join me on the cruise on 22 June 2019 and they all praised the quality of the food and the presentation, the staff and the overall cruise experience - we had a ball and thank you Captain Cook, we will be back.
Product: Lunch was superb, the food well presented and my friends are now raving about the fantastic cruise

Everything was lovely - the setting, the view, the meal, the service and especially the live entertainment.

Joeyie our waiter for the night was delightful. He made the entire experience unforgettable.

Table service was poor but travelling with a disabled person the other staff was really helpful

Service: thought it was meant to be a relaxed long lunch..
after boarding some people had boarded earlier & were half way through lunch which meant we were neglected a little as staff we busy serving .. I had to get up & get water myself as we were not offered any drinks & were looking for a drink
Product: easy enough to make booking with accurate date & seating options

Service: Good, attentive service, without being intrusive.
Product: Excellent wines, and very good food.

Service: Excellent, friendly and product knowledgable
Product: Excellent service and a wonderful experience.

Service: Food lovely, service excellent
Product: Wines matched food well and service good.

Service: The Vivid Penfolds Gold cruise was amazing - worth paying the extra for window seat and premium wine package!!
Product: Worthwhile paying extra to get the premium wine package to match the food courses.

Service: the service was really good. food was excellent.
Product: great value and great food. staff were very friendly and helpful. it was our 2nd trip on the captains dinner cruise

Service: The evening was truly wonderful. The staff were pleasant and extremely helpful.
Even though it was raining most of the night being able to view the Vivid lights in comfort and enjoying a beautiful meal with friends and family was an experience I would love to do again next year on the Captain Cook Cruises.
Product: Great value for money and well presented.

Service: Friendly staff - and quick responses to queries on email re arranging a birthday cake
Product: Nice lunch - lots of food. vegetarians well catered for

Service: Very bad service
Product: The waiter/waitress do not know how to support.

Service: Boarding instructions to board were misleading on email.
Food was cold & NOT enjoyable.
Had to continually ask for drinks that took too long to be delivered to the table.
Not good value for money.
Staff were polite but NOT available.
Product: Dissatisfied by food temperature & quality.
Service almost non existent.
NOT good value for money.

Loved the experience- well worth the price

Service: We expected more of the cruising AND expect to get coffee or tea with this expensive menu.
Very disappointed.
When we order a drink I saw waiter squeeze small lemon pieces into jug and then tossing the lemon in the jug. Not very hygienic.
Product: Disappointing with cruise, lunch and no coffee with this expensive menu. Cruise should go further

Service: Very attentive and helpful service
Product: Went on the cruise as a way to enjoy Viva without the crowds. Meal was very good, wines acceptable and the service excellent. Just need to organize the Darling Harbour pick up better. Was not clear which queue to be in and staff did not sort it out until you got to the head of one of the queues.

Service: ............
Product: ......,.....................

Service: - Table service was average. Water had to be self filled as we didn't order additional drinks so were ignored.

- Food arrived promptly which was good. Food was above average in quality, except for the desserts which were on the smaller food court like appearance side.
Product: Value for money was debatable. Probably better for tourists who want good views.

Service: The service was quick and pleasant.
Product: The purchase was a little expensive but we enjoyed the evening.

Service: It was a great night but it was raining and had to wait to board the cruise in the rain
Product: The food was very good but felt the meal came out very quickly between courses and for the price we paid I felt the coffee at the end of the meal should be included as well as a bottle of wine

Food was excellent but served a bit too quickly for the "long lunch" cruise. It was a long cruise with a quick lunch. Also the 'long cruise' was two circuits of the same route so we disembarked after the first circuit. Others stayed on for the second loop. However, a very enjoyable experience.

Service: The cruise was amazing, the staff were friendly and the food was delicious and we were able to view the lights of Vivid away from all the crowds which was great
Product: Beautiful food and the service was great

Service: Yes I would
Product: Enjoyed it very much, thanks

Service excellent food excellent. Wine excellent

Service: Abosolutely perfect the Penfolds Degustation dinner was perfect delicious food excellent wine pairing 👌🏾
Product: Perfect in every way excellent attention to detail

Service: Excellent evening with great food, wine & view. Service was amazing
Product: excellent food & wine & tour package

Great service overall

Service: Lovely trip with easy access to the ship. Bobbing on the harbor for the lights was epic with plenty of time for enjoyment. Dinner was good however the carrots and beans on the chicken dish were inadequately cooked. Overall very enjoyable.
Product: Carrots and beans on the chicken dish inadequately cooked. Enjoyable overall.

Service: Great experience and really good food, my steak was cooked to perfection. Crew were friendly and knowledgeable. Would definitely do this cruise again, if we are ever we are back in Sydney.
Product: Service and food was great, steak was done to perfection, and on such a beautiful harbour. Loved it.

Service: From the arrival for the Dinner Cruise to embarking the service was amazing.
All staff were very professional and welcoming.
High standard food and wine.
Product: High standard food and wine presented

Service: Excellent service from all staff who were knowledgeable about all aspects of our experience and personalised the evening by being interested in answering our questions with proffesionalism.
Product: Ease of booking and enjoyment of the experience

This was my third Captain Cook Cruise and again it was excellent. The staff are helpful, friendly and do their best to ensure you have a wonderful time. The food is fantastic, the music great. I look forward to introducing another friend to Captain Cook cursing.

Great dinner, views and customer service

Service: Everything was good, but just a suggestion when the live band is having breaks maybe have music playing in the background for ambiance.
Product: Food was good, but salmon was dry.

The cruise and staff on the boat were teriffic, but the boarding process leaves a lot to be desired. It was confusing where to line up and queueing for the boat blocked the traffic along the warf. It was enough to question whether to try a different operator next time.

Service: The service was superb. We were never rushed to finish a course. The food was wonderful and the wine matches just perfect. The cruise gave us great vantage points for the Vivid festival.

Yes, we would recommend this to friends.
Product: As previously stated..a wonderful eexperience.

Service: The wait staff was looking after too many tables so we didn’t receive too much attention. Our meals were rushed especially our dessert, we had to engulf it down while we were making King St. Wharf to disembark.
Product: Have done the gold dinner years ago, quality was not as great as before.

Service: The cruise was wonderful. The staff were attentive, food excellent and a lovely group of passengers.

We went with the whole family and I can honestly say the main downfall was the bathrooms were positioned downstairs. We had to go down two flights of small steep stairs to get to it. My mother in law was unable to manage the stairs with confidence and became very anxious navigating the stairs for departure. We all needed to help her down and reassure her she was OK. I think they should of had a lift to cater for the elderly, those with difficulty walking and perhaps a bathroom on each level.
Product: We were served our dessert and approx 2 minutes later the lady came up and asked if we heard the announcement that if you wanted to disembark we needed to do it now or stay on the boat for another hour. As my mother in law required to go to the bathroom we all disembarked and left our desserts. The staff waited for us as it took some time to help her down the steep stairs. Very rushed in the end which spoilt the night.

From the start to the finish, perfect.

The whole experience was great from the boarding, service and great food and choices everything was exceptional. Would highly recommend it.

Service: Great customer servicr and food.
Product: Great menue choices. Would have liked to be as bletochoose window sitting

Crew were very attentive,helpful and efficient at all times.
Dinner was excellent

Service: Yes would recommend this cruise to my friends in WA. Service was great with friendly staff - it was a perfect way on a wet afternoon as a visitor to Sydney to enjoy and see the famous Harbour landmarks while being dry, comfortable and enjoying lovely food at the same time.
Product: All the food was excellent very enjoyable.

Service: don't know if the can but shouldn't be hard having scored one star
Product: nothing more to say other than took remium drinks at $70 pr person and got $45 wine served????????????????

Service: The staff and meal's excellent.
Product: Very easy on line service.

Service: An absolutely outstanding dining experience with great food and matched wine that was further enhanced by great service, excellent entertainment and the Vivid spectacular.
Product: The Penfolds Gold Dinner was a great culinary experience with perfectly matched red and white wines.

Service: Second cruise we have done. Food excellent, staff even better. Great value.
Product: Second cruise we have done. Excellent food and even better staff. Great value

Service: Friendly and helpful crew. Very good with some difficult passengers
Product: Scrumptious and just enough

Service: By being more realistic with the wine package... 1/2 glass of sparkling Chardonnay as the wine package... ? It is aOur 3 rd and very last time on a captain cook cruise and we will advise another 13 couples not to book on your cruise .
Product: Ordinary food for money’s spent... and taking into account that we were on a cruise.

Service: OMG we got treated like queens...the service was fantastic...they were all so lovely.
Product: Just a really lovely way to spend the evening...great service great food. Nice boat.
Would recommend this too anyone who wants a really nice evening out.

Food and service was very good. Wines excellent. View of the Vivid lights very underwhelming.

Service: Excellent food and service. Cost is quite high for product and length of experience.
Product: Easy to purchase via the website.

Service: Overall Great service, magnificent night. Will definitely do this again.
Product: Greta Food and great wine selction

Service: very very good... the staff are so poLite and Looking after me and my famiLy...
Product: very easy onLine, safe and hassLe free

Service: serving was very slow. When I called a waiter to get food, he just said '"this is not my section!" and walked off. Paid $150.00 per person (includes window seats), but not deserve it at all. Very disappointing experience.
Product: serving was very slow. When I called a waiter to get food, he just said '"this is not my section!" and walked off. Paid $150.00 per person (includes window seats), but not deserve it at all. Very disappointing experience.

Service: We had a great night cruising at Vivid enjoying the Captains Dinner cruise.
Product: It was a great didng experience and the very best way to see Vivid.

Service: Service and meals were without fault. Staff were congenial, well spoken and attired.
My only disappointment was the photographer did not advise of costs prior to unudertaking photography.
Product: Cost per capita and time pleasing

Service: It was a very pleasant experience. The staff were courteous and very obliging. We thoroughly enjoyed our trip
Product: The meal was very good and we all enjoyed the experience

The staff were extremely friendly and made us feel comfortable. The 3 course meal was outstanding. We couldn’t rate it more highly

Service: Cruise was good but as a Vivid experience disappointing - not much to see from the harbour.
Product: Menu, drinks and service good

Service: Excellent cruise, saw the Vivid lights quite nicely.
Pianist was enthusiastic but the cruise could have used more quiet moments.
The food was quite good, but not as good as some fine, five star restaurants. No specific complaints, just nothing truly outstanding.
Wait servers were very pleasant, but a little disorganised.
Product: Wish there was a less stringent no cancellation policy.

Great experience, staff were friendly. Food was nice but could have been warmer. Had to ask for water and butter. Scenery was great although it was restricted by the roof from where we sat in the middle of the floor, esp when trying to see buildings during vivid. Wandering up on to the roof provided spectacular views.

Service: Awesome boat, great service from our friendly waiter. Food was superbly presented and very tasty. It was one of the highlights of our family trip to Sydney to see the lights of Vivid Sydney.
Product: I would recommend getting the Captains Dinner - and paying extra for a window seat. The windows are very big and the views are great!! The Captain's Dinner is served on the top floor. You can also walk up to the very top level to take perfect photos. Our family was in Sydney in early June/19.

Service: What a great way to view Vivid and Sydney at its best on board this beautiful boat.
Our group of 13 thoroughly enjoyed the 5 course degustation with paired wines and the attentiveness of the staff on board. We would do it again in a heartbeat.
Product: The cost of cruise was certainly justified by the quality of food, the abundance of fine wine, the amazing staff and of course the spectacular views. The beef was superb and cooked perfectly

The service was excellent, food was great and the cruise was spectacular.

Service: Our waitress, Vivien if I remember correctly, was lovely and made our afternoon delightful. We felt very welcome.
Product: The price we paid for the cruise and three delicious courses was remarkably cheaper than what I would have expected!

Service: Everything was wonderful. The staff, the food and the views were of a very high standard.
Product: Food, staff and cruise were great.

Service: We went along to the Penfolds dinner cruise during Vivid and the views, the wine and the service were absolutely amazing. The staff could not do enough. We hadn’t been before but we’re looking forward to the next dinner cruise.
Product: The wines were first class and the views to die for.

Nice environment. Nice food. The music is too oldies for young people.

Expensive trip and poor service . Food was only just ok. Everything felt rushed and unorganised. We had paid for the drinks package and never got offered any drinks only the complimentary ones. Seemed reluctant to give us a drink..had to show confirmation explaining this and waitress didn't seemed to understand a word! clearly language issues...whole experience embarrassing. Also would have preferred to have been in the same room as the entertainment..wouldn't recommend sorry

Everything was perfect...didn't want to get off...

Service: Service was great , loved the food , and you can’t beat that Sydney harbour VIEW !!! I’ve been on several Sydney 2000 cruises , and I always recommend them .
Product: I thought it was good value , considering it was Vivid .

The food was delightful quality and served promptly to allow us to then go up and enjoy the deck and fabulous Vivid light show. We felt like we had the harbour to ourselves on a crystal clear Sydney night.

Service: We had a great night BUT we had bought the extra wine package with the dinner and there was no wine waiter and to get more than the first glass of sparkling wine required a lot of perseverance. The waiters available were all genuinely busy but the wine service or lack thereof let the whole experience down.
Product: As previously stated the wine extra inclusion let down the package purchased

Great food . Wines and services. Great way to see vivid lights

Courteous and polite. Cruise and meal as advertised. Would, and have, recommended Captain Cook Cruises to anyone. This is our second trip with them.

Service: Wonderful experience
Product: It was beautiful and staff were wonderful too

Service: We had the best service from all members of staff thank you
Product: We had the best food, wine & service on this stunning cruise. The Penfolds Gold Cruise during VIVID was one of the best Sydney experiences. From arrival to departure it was all very special. The chef needs a special mention especially for the most beautiful steak on the 6 course degustation menu.

Would recommend this cruise especially for a special occasion.

Service: High quality harbour cruise experience. Staff are professional and curtious and the vessel is maintained to a high standard. Have done the top deck cruise several times and the food and total experience is always enjoyable. Highly recommend this experience.
Product: Easy to book with no hidden costs. Good value for what you get.

Food was great and my visiting guest enjoyed the great customer service.

Service: Food and service was great. Photographer missed our table though - half our group, which was a shame. Would also recommend a young children's menu for kid's under 4. Otherwise was a great night.
Product: Recommend it. Same as review above.

Service: Excellent cruise, wonderful food, service was good, staff very friendly.
Product: Wonderful meal, steak cooked perfectly!

Service: Everything was 10 out of 10
Product: Nice service great food and drinks

Service: The staff were very good and attentive and we all had a great time
Product: We had a lovely meal and the view was good although I thought Vivid was not as good as last year

Service: The staff were friendly, and attentive, nothing was too much trouble. The only thing was waiting and the staff letting people push in when waiting to board
A bit disappointed, we were Sat behind an advertising structure, not good for pics, neither was the dirty windows, they made reflectionss of internal onboard when trying to take pics. We couldnt go outside together for pics as this meant leaving our stuff at the table
Product: Food was great, not enough wine though, staff reluctant to give it away, I paid for bar tab

Service: Great service
Product: Great service. Would have been good if there was a live performance upstairs as well

Service: My friend has a speech impediment so they assumed in a all drinks inclusive package he had too much to drink. We tried explaining but not worth the effort speaking to undertrained RSA staff
Product: Small portions of food and some staff were not able to elaborate on menu choices

Service: Great check in at the wharf, very positive and friendly staff on arrival on board. As this dinner cruise was a 70th bithday celebration for my wife, I could not be happier with the way we were both treated on the night. Throw in the first night of Vivid and she was delighted with the entire night aboard.
Product: Great food, well presented, not rushed. The wine was also well balanced to the food. The waiter we had on the night was gracious and polite. We have recommended the experience to friends.

Service: The Captain Cook Vivid lights dinner cruise was a memorable experience. Warm friendly service, meal well presented and delicious. Live music was perfect for the occasion.
Definitely recommend to locals and visitors a must do!!
Worth paying extra for window seat.
Product: Highly recommended and didn’t gdisappoint

Service: The food and wine were great; we did indeed have priority, window seating. Nice service. Probably two suggestions which would have made our experience a 5 star.
- a small diagram/map showing exactly where Kings Wharf 1 is.

(We asked our hotel and were given directions to Captain Cook offices at Pyrmont Bridge. This means we missed our champagne up on deck from the extra ten min walk. Not CCC fault tho' a small map would have made the difference)

- The prompt/suggestion that to go up on the roof to view the lights

(Ok so this seems obvious tho' remembering we didn't get that drink time on the roof, it seriously only occurred to us when the ship was finally docking at Circular Quay. And CC was so good with bringing food and drink every few minutes that if our waiter had a moment to suggest it, we would have absolutely had an enhanced experience).

Otherwise, fab night, well done and live music pleasant too. Thank you!
Product: The waiter, while polite, was challenging to understand. The food, courses, matching wines etc., were all good, thank you.

Service: Good prompt service, very good food choice. Having booked , full price a long time ago ( feb) I would have been happier with a table away from bar and kitchen area. Hence the rating
Product: See above re the purchase. Disappointed about the location of table

Warmly welcomed on board however, waiter didnt know that we had a dinner package which included drinks and wanted us to purchase our drinks (lucky I had my paperwork with me to confirm that we had drinks included!) also, had to keep asking to have water filled up during dinner.
Meals were nice however, 1 entree came that was wrong and had to be taken back and 1 dessert was wrong but we ate it instead of changing it as we had already done that with the entree.
Overall, disappointed with the meal and service :( as this was to be the highlight of our trip to Vivid in Sydney, cruising on the harbour with dinner on the first night of Vivid. It wasnt horrible - it just wasn't what we had hoped it would be.

L’accueil est correct.
Le navire est superbe.
Notre table était située du côté de la baie vitrée permettant d’avoir une vue imprenable sur la baie de Sydney.
Le menu, composé de 3 entrées, 3 plats et 3 desserts au choix est très copieux et goûtu.
Tout le long du repas, une chanteuse accompagnée de son pianiste, nous fait part de son répertoire varié.

Un grand bravo pour l’organisation de cette croisière 🚢

Service: A great day on the World's best Harbor
Product: Good service showing Empathy to oue requests.

Service: Excellent in service, very organised and enjoyed the experience and great food
Product: Great value all round. For the food, entertainment and view

Service: The food and staff provided a great experience as usual
Product: The dinner was of a very high standard, the cruise was not and especially in comparison to previous Vivid and other cruises

Service: Staff were so friendly and welcoming, food was absolutely delicious and entertainment was great. We had a fantastic night, thank you!
Product: Absolutely amazing, thank you!

No complaints about the staff......they were pleasant and did their job well, but the cruise of viewing the vivid displays was a let down with the boat just going from Darling Harbour to Qircular Quey and back again about 3 times.......the cruise of 3 hours was far too long for what was on offer.........with a lot of passengers wanting to get off after about 2 hours at one of the visits to Circular Quey wharf, but we’re not permitted to do so........all had to wait till the boat returned to CQ about 10.30!!! The cruise did not live up to the hype!!!

Service: Great table service. Great window seat. Fantastic Vivid night,
Product: Great menu. Fabulous window seating

Service: Attended to concerns promptly eg entree which was pasta was served cold...beef dish with mushroom sauce served without mushrooms and prompty provided with mushrooms
Product: Entree cold was pasta and had to adk for mushrooms that was surposed to be in a mushroom sauce otherwise meal delicioud

The crew staff are very friendly and the ground staff are very thoughtful and helping out with my arrival time issue. Highly recommend this cruise for their great service.

Service: Service was outstanding. Attentive and knowledgeable.
Product: Food was excellent as were the wines. Great value cruise.

Service: What they did well ? EVERYTHING.
Product: Excellent value for money. 1st rate meal, excellent table service together with the best harbour in the world. It's worth doing again and again and again.

Service: the ship is excellent, it was easy to book, the food and staff were excellent
Product: great menu choices and a lovely cruise

Service: Awesome service great location great food
Product: Sufficient amount of time to enjoy

Absolutely top rate service and experience. We were treated like vips from the moment we boarded to when we hopped off.

From the moment we stepped on board everything was brilliant! I’d recommend anyone wanting a great long lunch in the most beautiful harbour in the world to book now...

Service: Friendly staff. Nice foods!
Product: Best value for money. Long lunch cruise allow me to have lots of time to entertain my guests.

Service: We both have been twice once on an evening dinner cruise . This time we had a long lunch. Boarded at Circular Quay your staff we marvellous, dressed very smart clean & professional. Lunch was very enjoyable my steak was perfect I could cut it with a plastic knife if needed it was tender.

Thank you
Product: Value for money, easy to book, very courteous.

Service: The experience was very disappointing! We were on the same "mother's day cruise" 2 years ago and we spent the entire afternoon cruising the harbour and it was great day! This year we spent most of the day docked at darling harbour 2X and Circular Quay 2X - We spent at least 1.5 hours stopped at the dock than cruising the harbour. When I asked the lady she said its not a special cruise but a normal afternoon cruise which differ from what i was told when i booked over the phone.
Product: pricey for spending the day docked at darling harbour and circular Quay

Service: Having purchased the drinks package, I thought staff didn’t come round enough to check if we needed more drinks. Also the wine glasses were very small.
Product: Dinner was better the last time I went on the Harbour Cruise. Dinner was not hot enough. Drinks not free flowing enough with the drinks package.

Service: The food was delicious,the staff (malik) young lady asian looking served us quite well.I cant remember her name but i can see the smile.The people are good.We are definitely coming back for another activity,
Product: Excellent service.The staff were very good.

Service: Penfolds gold dinner on Sydney Harbour, perfect for that special occasion- or a good excuse to have one
Product: Excellent food, matched wines and fantastic service

Service: Our dinner was fabulous.
Product: Perfect venue, perfect food.

Service: could not have been better, staff meal and quality of the boat were first class.
Product: great food, we had the drinks package and it could not have been better.

Service: Superb food, views and service. The Penfolds dinner was well worth the price, and the staff member who looked after us (if I remember correctly her name was Arina...?) was wonderful. This dinner was with my wife for our first wedding anniversary, and when Arina realised my wife is Japanese she quietly informed the piano player, who then played a Japanese classic for us to dance to - we were so touched, and that's the level of attentiveness we received the whole evening. A truly memorable experience.
Product: Delicious food and wine, and an all round memorable experience

Service: Staff was really nice.
Product: Absolute rip off. Make sure you pay the minimal amount for this.

Service: Excellent service. Very nice meal.
Friendly and efficient staff
Easy website to use. Friendly staff at check in.
Beautiful day out on a beautiful harbour.
Product: Excellent food and service

Service: Server was prompt and attentive to our needs
Product: Found the value for money pretty poor, expected a better selection of food/menu options and additional courses for the money spent.

Great service. Needed more variety with food

Service: Absolutely wonderful day. Boat is amazing and so comfortable. Food delicious and staff very friendly. My party of 13 all loved our luncheon cruise.
Product: Good value for money.
Would recommend.

Service: Excellent service and a beautifully presented meal.
Product: Excellent value for money.

Service: Outstanding food and service from start to end
Product: Easy and awesome thanks 👍🏻👍🏻👍🏻❤️

Noting bad nothing good

Service: Great Cruise, Great Service, could not ask for a better experience.
Product: Long Cruise, Bar package, Great Day

Spot on, beautiful attentive Staff

Great food wine and service

Service: We couldn't have felt more special
Product: Gorgeous food with amazing wine and even better service

All very organised, clean and modern boat, staff helpful and friendly, nice relaxing tour.

Service: We had an excellent day, the food was very good as was the service, we also enjoyed the commentary as we floated along it was very interesting and we learnt history of Australia that we didn't know about .
Product: It was worth the expense, food was wonderful but meals could have been bigger, for a long lunch we expected a 4 course.

Service: the service was great the food was great. but we were very disappointed that the cruise only lasted 1 hour 50 minutes when we were informed that the cruise would be 3 hours 30 minutes. we did not get what we paid for.
Product: as mentioned, we were very disappointed about the length of the cruise

Excellent service, excellent food and wine, couldn't recommend it highly enough.

Service: We could not fault the full range of services provided on our harbour cruise!
Product: Great value for money and the meals were all delicious.

Staff were very friendly and helpful, our waitress was Mickey. Food was delicious and very good value for money.

Service: Food was great. Best views in the world. Ship was also great. Only thought with the drinks service, they forgot us. Only had 1 round of drinks and not offered any further. Then they gave us the bill. We finally had to ask and also ask for coffees.
Product: Great Value. Highly recommend a Long Lunch on the seas.

Service: Very attentive staff
I would suggest not presenting the bar bill 1 1/2 hours into the 3 1/2 hour cruise though
Product: Food was better than I would have expected, very relaxing

Service: We enjoyed the meal and the service. we paid more for a window seat which was well worth it.
Product: enjoyed the meal and the service. Paid more for the window seat but it was worth it. first lap around we ate our meal and the second lap we took our drinks onto the deck.

Service: The cruise was extremely well organized. The service provided by Servers and Crew was first class and the food was of high (restaurant) standard.
Product: Very pleased with the purchase

Service: My boyfriend took me for my birthday, I loved it and would recommend the long lunch to anyone. Had the best day ever. Perfect present for the young and old. Had champagne for the first time and the 3course meals were amazing. Especially the desert that was Malibu and coconut slice with a birthday sparkler along with the whole staff and other patrons all singing happy birthday. Perfect for a beautiful day on the harbour. Plus as a smoker the top deck was allowed smokers to enjoy the views of Sydney Harbour with interesting audio of the harbours history
Product: Food was amazing. Best ever 3course meal. Birthday surprise, most amazing and friendly staff. Other patrons friendly and approachable to chat with.

Service: Friends travelled and were thrilled at the experience and most definitely will spread the word
Product: Made to feel Special OWZAT!

Service: Friends travelled and will spread the word. They were delighted
Product: Friends travelled and even though the cruise was explained, they were more than delighted

Service: Courteously attentive. Prompt. Good food.
Yes we would recommend them.
They created a great atmosphere.
Product: 1 dessert item over-stated in menu.

Service: The service was very attentive and faultless. The food was delicious and the entertainment was very nice. The view was absolutely amazing.
Product: The service was very attentive and faultless. The food was delicious and the entertainment was lovely. And the view was absolutely amazing!!

Thoroughly enjoyed the cruise and the crew were extremely helpful. Would definitely recommend the Captains Dinner cruise.

Service: Customer service could have been improved. The waiters were more busy cleaning up for later events than coming to follow up with coffee requests or drinks or whether things were oK. Need better staff training in hospitality. It was good not to have people/ tables too close. The cruise was nice. We appreciated the 3 yr old twins being invited to see the captain. It was nice to have our birthday cake delivered by staff.
Product: My husband's pasta dish had something hard, a piece of ravioli or pastry. He complained to the waitress. The children's meals were good. In general the meal was good and enjoyed. 2 guests wanted soft drinks but told there were none only juice. Disappointment for them.

Food and service was amazing!

Everything was well organised, the boat was clean the food was excellent and the service was very good.

Service: We chose the Captain Cook Cruise Long Lunch to celebrate the retirement of one of our long serving employees. The cruise did not disappoint. We were a party of 15 and the service and food were both excellent. We will not hesitate to book again in the future.
Product: The long lunch was exceptional value for money. We booked early and due to the size of the party, received a discount on the fee. There was also the option to board and disembark at two different locations which meant that people could leave at a time that suited them.

Service: It was amazing! Very professional and very caring. They even sang the Happy Birthday for me...
Product: Food was delicious and different wines were excellent

Service: Service and food was of an acceptable standard for the price.
Product: Food was of an acceptable service

Service: Perfect Lunch cruise

Fantastic experience for my Mothers 70th birthday. Service and food was excellent.
Yes, I would recommend the service. Cannot think of any complaints.
Product: Perfect Lunch cruise

Fantastic experience for my Mothers 70th birthday. Service and food was excellent.
Yes, I would recommend the service. Cannot think of any complaints.

Service: Excellent customer services though out the experience.
Product: Great value, wonderful experience, good food and great services.

Service: Perfect services, staff very attentive and professionnal
Product: Simply perfect . Delicious dinner and beautiful cruise

Service was great. Meals where very good we all enjoyed what we had.
Just only thing i would complain is you need a proper coffee machine to make good coffee and cappuccino's. Its nice to finish a meal with good coffee.

Loved the dinner cruise. The food, service was good.

Very attentive

Service: Excellent service, food and wine was great, no probs there.

My only disappointment and also my fellow interstate travellers was the actual cruise, basically all you do is keep going back picking up and dropping off, I have seen more of Sydney Harbour on every other cruise I have done, no out to Watson Bay, into Rushcutters bay, nothing really, it is the actual cruise journey that lets your company down big time, it was universal that none would cruise with you again if that is your attempt at showing off the worlds best harbour,
Product: Food and wine no probs all good there as was the service

Service: On the day service was great but trying to change a menu item due to alergy was a nightmare - and the whole booking depended upon it. In addition not sure what if any other drinks we could have had as part of the package. As a person with seafood alergies the nibbles as part of the package was limited. I am not sure this package represented as good a value as other food and matched wine meals we have had. Also matched wine for substituted course was not changed despite a virtually repeated course being provided for the food thus a wasted glass of wine.
Product: Not as good as other food and matched wine I have purchased. Nibbles at the start was limited as I dont eat seafood and salmon looms large on all menus.

Service: A lovely evening, where everyone was very attentive and pleasant. The end of a great birthday
Product: Expensive but special. thanks to all staff.

Service: Bloomin Lovely.
Everyone (Not just us) were made to feel special
Product: The whole experience is World Class

Great personalized experience!

Service: Service was excellent
Product: yes the steak was cooked to my liking and the other two courses were great.

Service: Excellent in all aspects
Product: Excellent food and service

We had a fabulous time aboard Sydney 2000. It was our wedding anniversary. The staff made us very welcome and even organised for our fellow passengers to give us a round of applause. The bar staff shouted us mocktails with sparklers. We also met another couple sitting near us from Tasmania and by the end of the cruise we were organising to visit them for a holiday.

The service was great but not exceptional

We had a long lunch harbour cruise on the MV2000 for our anniversary. the food and service was first -class.

Just a bit rushed to get on and then to get served. Entrée was just warm. But quality of food was excellent. Staff were rushed with the numbers on board but were very pleasant

Service: Fantastic experience for my Father’s 80th birthday. Service and food was excellent.
Product: Food and service was excellent.

Excellent service

Very poor service at start. We had a booking and it seemed when we boarded that they had no prior plan seat and just sat us wherever. We waited 10 minutes for a drink after order placed. My partner complained as to treatment and staff seemed to view it as a joke. The windows were extremely dirty, we paid money to have a window table. The automatic washer was activated and a third through cruise were then able to see through window. The waiter assigned after complaint was very attentive, but unfortunately we had already been subjected to bad service and were disappointed with experiece. We paid $350 for something and the $6 ferry service was equivalent in terms of view and harbour experience. Meal was average. Needless to say will not recommend.

Service: Nice relaxed night, the person serving us was very attentive. If asked would i do it again, the answer would be yes. thanks again for the night.
Product: Dinner was basic but done well, the overall experience was well worth it.

Service: Good:
Lovely personal.
Nice music.
What could be improved:
Ship delayed quite a bit.
If windows were cleaner and light were dimmer, then we could enjoy views more.
Of all food only steak was really good, everything else was not that great.
Coffee is just disaster.
Product: Good:
Lovely personal.
Nice music.
What could be improved:
Ship delayed quite a bit.
If windows were cleaner and light were dimmer, then we could enjoy views more.
Of all food only steak was really good, everything else was not that great.
Coffee is just disaster.

Service: Wonderfully delightful
Product: Delightfully wonderful...

Service: Great hospitality and food! Would have liked a little more time on the upper deck. One of the group tables was very loud.
Product: Food and wine pairings were very good.

Service: Excellent service. A bit shocked we were not told that the coffee was extra - $8 a cup was too high.
Product: Excellent lunch, service and position of table

Service: The service exceeded expectations. Staff were incredibly attentive and polite.
Product: The lunch was delicious and good size servings. Also had a drinks package and was well worth it.

Service: Very enjoyable comfortable dining cruise
Product: Very good good selection and well presented

Service: The food, beverage, service and the cruise was excellent. We highly recommend this activity.
Product: It was recommend by the concierge and I am delighted he did.

Service: Our Waitress was great
Product: It was fine..........,................

Service: Very good experience!
Product: Good service..! I loved it..

Service: Food was 6 courses and definitely enough food. Penfolds wines were lovely and service was well presented and timely. But this is definitely overpriced for what you get. The views are amazing and there's lots of opportunity for photos from the top deck, but the inside of the ship smells a little musty and on a Sat night the ship was about one quarter full - I paid extra to get window seating and it wasn't necessary at all. I took my 67yo mum and she really enjoyed the night and the 3 piece band that covers lots of golden oldie tunes. Would recommend for a large group or party of 60+ years folk - there's a small dance floor for a boogie or a slow dance to Elton John :)
Product: Overpriced and it was unecessary to pay for the extra window charge - I'd expect you'd be able to predict based on yr bookings if this is required. Recommend changing this to a first in best dressed system so customers don't feel ripped off paying for something that they don't need.

Service: Nice food and a pleasant experience, the team had a good time. Thanks!
Product: Service and food were both great.

When I did the online booking it kept reverting back to the current date instead of the planned date. I changed it twice but when I checked, I was booked on a long lunch cruise that day even though the start time had already elapsed. A quick phone call and his was rectified.

Nous avons choisi le Penfold gold Dinner.Le repas était de qualité moyenne (probablement correct dans un contexte anglo-saxon, mais pas au niveau du prix pour les habitudes d'un français...). Intéressant si on veut goûter les vins, sinon, trop cher pour ce que c'est, et donc une balade en bateau pour la ville depuis la baie est suffisante.

We were really looked after. The space was perfect. I would recommend the experience.

We enjoyed our cruise, and the food was great. We would do it again. The long lunch cruise goes over some parts of the harbour twice. We would have preferred travelling further instead.

Service: Good ambience great food
Product: Good ambience great food continue

Service: Not up to expectation
Long Lunch Cruise was very short on cruising the best harbour in the world.
Three times into Darling Harbour and not much further than Elizabeth Bay can hardly be called a SYDNEY HARBOUR CRUISE!!!!
The food was average and the wine prices were expensive.
Product: Not up to scratch when you are trying to impress visitors

Service: We had a great time celebrating my husband's birthday. atmosphere was nice and intimate and the crew was lovely and helpful. the food was nice. I think it could be better. it's a bit dated. the vegetarian main coarse I ordered was not good. and the couple next to us didn't touch it at all (they ordered the same). the ravioli I had for entree was unseasoned. entertainment was also not so great. the views were amazing and beautiful and I would recommend this experience beacause we did have a good time.
Product: good experience. had no problems and got everything in the mail including all the explanations.

Service: The staff were exceptional and five stars to t h e chef!
Product: Excellent. This was a gift which I will remember .

Service: Really good food very clean. Staff terrific!
Product: Good food well presented and staff were so nice

We were a group of 10 relatives looking for somewhere different for lunch around Circular Quay and decided instead to try your "long Lunch" cruise. Apart from our table to be somewhat crowded we all had a great time. Personally, because of my age I found it difficult to traverse the steep stairs onboard. The food was better than expected and enjoyed by all.

Service was excellent as was the food. Wine list could be improved. Do feel that having a top food and premium beverage package that we were charged for tea and coffees! Really.!! Staff felt embarrassed at having to ask for $$$ form tea and coffees. We had spent over $300 per couple on the day.

Service: Great friendly staff.
Product: Good food. Plenty of drinks.

Service: We were put on a corner table and i think forgotten about. We had to ask for drinks, chase coffee, no one came back to ask for extra drinks.
Product: no issues at all with bokking

Service: 한국 직원의 서비스가 매우 만족스럽습니다. 너무 즐거운 크루즈여행이었고 잊지 못 할 여행이 되었습니다.
Product: 고민하지 않고 다음 번 여행때도 이용 할 거에요.

Did not complete my request to wish my parents on their anniversary or add a sparkle to their dessert. Bad!! To state long lunch cruise is deceptive when the lunch is finished well before time only to repeat another round of dropping and picking passengers. What’s the point taking two rounds of the harbour??
Pathetic for it’s worth.

Service: Excellent cruise and the food and service were first class.
Product: Excellent all round and fully recommended

Service: The food was good, service for drinks was a bite slow
Product: My wife enjoyed herself, priceless.

Service: A perfect lunch cruise on valentines day.

Only reason I did not give 5 stars is that I was unable to upgrade to the drinks package once on board (had to be done before).
Product: A perfect lunch cruise on valentines day.

Only reason I did not give 5 stars is that I was unable to upgrade to the drinks package once on board (had to be done before).

非常好👍

At the time of booking there was a question of special diatery requierments.
We specified gluten free and lactose free. But unfortunately there was no lactose free and then we sent our feed back with full explanation.

Took too long to get a drink!! Also the meals were too small. Chicken meal for children were the same size as do adults which means the adults are overcharged or the children.

Service: Loved everything from the service, food, wine and entertainment. Would highly recommend.
Product: Exceptional evening. Highly recommend.

Service: A wonderful dinner cruise under perfect conditions, great service, magical views, and excellent food.
Product: Good value on a lovely boat, with great food and fine service

Service: Welcoming, friendly and accommodating.
Product: Reasonable food & average wine.

Service: The service was fabulous I would like to make a special comment in regard to our waiter Joey who provided us with exceptional service in every way. Truly a wonderful experience.
Product: Exceptional way to celebrate our wedding anniversary. Spectacular evening.

Service: The cruise was fantastic as was the service and the food, An wonderful night. Congratulations.
Product: Everything was perfect. Friendly and knowledgeable staff. Excellent.

Service: Everything was great. From boarding then the welcoming followed by the food and beverage service all the way to disembarking. Always loved the cruise.
A big thank you to all the staff.
Product: Excellent service and very helpful.

Service: Service was excellent. My only complaint was just had our coffee and we were back. Could have been 10 minutes longer.
Product: Purchased on the internet and Jamie did it all for me as we were meeting up with friends from England who had already booked.

Great service and the food was delicious!
This is a great way to celebrate a birthday.
Our waitress was very attentive and efficient.
Thankyou Captain Cook Cruises!

Service: The service provided was friendly and professional
Product: We bought this at a special rate and thought it was great value for money

Service: The service was good. However, the band on the upper deck was really second rate to the point of almost painful, and we would rate the food as 3/5.
Product: A pretty average dinner experience for the price

Service: Easy boarding, good food,drink and service..definetly would do again
Product: great afternoon, good food and wine

Service: Service was very good by friendly staff.
Product: Nice and easy website to use.

It was an amazing experience, we have been in different dinner cruises but this one was the best of all.
High-quality food and beverages.
Best customer services
Highly recommended

Service: Very friendly staff extremely efficient and helpful as my husband is disabled !
Product: Great meal nice wine!! Fantastic trip !

Service: All the waiting girls were exceptional, lovely personalties,

Boat was well presented, windows cleaned,
Product: Food and content all exceptional, no complaints here

Service: Our waitress, Kellie, gave us exceptional service in a friendly caring manner. The meal was delicious and my food allergy was catered for.
Product: I had to cancel one ticket and a refund was arranged without problems.

Service: Everything was amazing! I’ll definitely do it again! And I’ll also recommend it to everyone!
Product: Because it was just perfect!

Service: The best part was meeting Captain Cook at the departure!!
We were greeted in a warm and friendly manner and during the Long Lunch Cruise we were treated with great respect, friendliness, warmth and in a very professional way. The staff were most obliging and we could not fault them. We were celebrating a birthday and the dessert arrived with sparklers and candles and the staff sang Happy Birthday. 10/10
Product: Everything was done professionally and in a warm and caring manner

Service: Easy to book online and prompt receipt of tickets
Product: Food and wine were good. A little rushed though

My wife and I were made feel special from entering the upper deck to enjoy bubbly and canapés, throughout the meal by our considerate and helpful waitress. Meals were great and wine suited each course as promised. The view of the harbour was breathtaking. Highly recommend ⭐️

Service: The catering was excellent with a friendly and experienced staff.
Product: Good value for the money.

The route was too short. On the booking it was shown 3.5 hours but was about 2 hrs.

Very professional and well organised. Food was good too.

Perfect service and experience. Highly motivated and friendly staff. A nice dinner and excellent value for money. Beautiful harbour views from the biggest charter ship in the harbour. If you are looking to do something different this is a great option.

Service: All staff were efficient, polite, and welcoming
Product: I expected more choice. Salmon was over cooked. Too few vegetables. Really nothing special, which is surely what you should be aiming for.

Service: Fantastic staff , we just love the whole lunch experience . We have been on a few now and will be in many more in future .
Product: Excellent value, great day

Staff very pleasant and professional. Boat on time and clean.
Food was very tasty service was not rushed!
As I had overseas visitors they were as impressed as I was.
Another complement on your toilets.( something you probably don't get very often but is part of the service)
As we had two Wedding Anniversaries to celebrate(40 & 50) it was a most enjoyable afternoon and would recommend your cruises.

Too many kids running around uncontrollably, food wasn’t what I expected. The welcome drink was a nice surprise and the views from the cruise where brilliant

Service: We decided to do this dinner for my dads 60th birthday. The whole experience was great and the crew were very attentive. Would recommend to everyone :)
Product: Was definitely 5 star service and food

Service: Excellent
Product: Very tasty and cooked to instructions

Service: Excellent service and made my wife feel very special on her 60th birthday celebration. A fantastic evening which will be long remembered.
Product: Very good value with an excellent meal, good wines, catered for non drinkers with a selection of non alcoholic cocktail style drinks. All of this with the magnificent Sydney Harbour as a backdrop.

Service: Lance was very attentive and helpful .
His understanding of different wine varieties was limited but he just needs experience
Product: I’m a Sydney boy, born and bred.
My brother worked with you guys for years so I know the product well.
I know the harbour, it’s beautiful.
Food was great .
Lance’s service was great .
Wine was disappointing .
I took and paid for myself and 3 guests . I paid for the premium drinks package . I tried every red and two whites .
The Tyrells moon mountain which I buy on special at Dan Murphys for 20 dollars a bottle was the only average / decent quality wine available .
Such a disappointment .
A little embarrassing actually.
We hoped for better.
One glass of the Mawson had to be taken away . Obviously the bottle was open too long.
As I said , everything else was so good. Why let yourselves down with the wine list, especially today when so many people enjoy food and wine matching .
Anyway we will be back , but I hope this aspect improves . I’m happy to help with the wine selection if u ever want help.
Thankyou

Service: The service was lovely and very wonderfulAnd we can really enjoyed the lunch The food was wonderful and amazing
Product: The lunch was fantastic and amazing the cruise could’ve gone out to see a bit further

Yes definetly recommend After the horrible storm on the Friday they accomadated us by giving us a Lunch cruise Thank youMy friend has wanted to do a Harbour cruise for 30 years so it was wonderful she had the chance Both Res on chat and the girl the next day were so helpful and very polite

Great Service, Great food and atmosphere

Service: The service was first rate from the moment we stepped onto the vessel to the moment we left. Fabulous way to spend an afternoon.
Product: Great experience, the food was amazing! The views to die for. The highlight of our trip.

Service: Great value for money & exceptional service!
Product: Great value for money!!!!

Service: Cruise OK but a bit repetitive. Lunch disappointing - grilled salmon with a bit of salad poor value for money. Coffee extra - not particularly good.
Product: Cruise OK, lunch disappointing: not good value for money

Service: We had a great dinner cruise, we planned it specially for our daughters 18th birthday. The wait staff were attentive, the food and drink service was great and they even sang our daughter 'happy birthday' which was lovely
Product: Value for money, the food, staff and harbour views didn'd disappoint. We had a great night!

环境，服务，音乐都很好，物有所值

Service: 1st class very happy with staff and food.we will come back and tell our friends about Captain Cook Cruise's..We had a great day..Thank you
Product: Food was so good love it all

I booked for a 70th birthday party - all who attended had a lovely day and we are likely to do again. Crew were attentive, asked was it a special occasion and added sparklers to the birthday girls dessert. Thank you for making such a memorable experience

Service: Outstanding food quality and excellent service
Product: Great value, especially the Bar package

Service: The cruise was magnificent, especially the best the crew!!
Product: Really good quality of food and fast service!!

Service: Service. Ambience.
Product: Service. Scheduling. Food. Music. Wine.

Excellent service, attentive staff & gorgeous views on a magnificent and well maintained ship made for an unforgettable experience.

Service: This is our second 'meal' cruise and the food and service was just as good as the first time. We took some American friends and they too were impressed
Product: Excellent food and service

Good service with a nice trip

Service: It was a great service. Nice food and ambiance.
Product: Easy online booking. Very good

Service: The service was amazing. It felt like we had our own personal server. The food and Penfold wine pairing was exquisite. Delightful experience with great Harbor views.
Product: Excellent gourmet courses.

Well looked after.

We did this dinner cruise to show some visiting interstate relatives one of the best harbours in the world.
The ship provides good clean facilities, the food is terrific and the outside areas which are easy to get to allow a nice relaxed alternative viewing experience.
The standout for our party was the amazing friendly and professional service and welcome we received from the ships staff especially our waiter Joey. That's the sort of service that keeps you coming back.
Thank You Captain Cook Cruises.
Chris :)

The food and service was excellent!

Fantastic cruise and views. Excellent staff and service. Our meal was exceptional and David's steak was exactly how he ordered it to be cooked. I highly recommend this trip.

Service: Very good lovely experience
Product: Wine, service and quality of food very good, excellent service from Vivian,
Lost a star as canepes were very mean told only one of each totalling 2 per person both seafood, very poor for the amount of cost,
Also food lacked heat and main course could have done with some vegetables.

Service: the service was really good and the food was excellent
Product: food was excellent but seeing as it was a long lunch, was disappointed that coffee & tea was not included in the price

Service was great, staffs were very helpful and friendly, we booked the 3 course long lunch, very classy set up, very relaxing. Food was average thou，but dessert was the highlight, overall we we’re quite happy, it was myself and a friends family from overseas. Would recommend to my other overseas friends if they visit Sydney

Service: Everything was excellent! The private Sirius room was ideal for our family celebration of 14. It was also lovely to stroll out onto the adjacent private deck. All meals on the menu were first class and our waitress was ever so friendly and helpful. Couldn’t fault the service! All contributed to a perfect 80th Birthday celebration and would definitely use Capt Cook again!
Product: All meals excellent for both kids and adults

Great cruise. Staff very attentive and entertainment easy to listen to and entertaining.

Meal was fine, however there really wasn't a gap between the courses

Stewardess who served our meal was very friendly and attentive. Food was good with a reasonably varied menu.

An excellent day on the magnificent Sydney Harbour was experienced by our group of seven, on board the equally magnificent Captain Cook Cruise boat (ship?).
The weather was wonderful, the food was wonderful and the outlook was equally wonderful. Will definitely book again.

Service: The service was excellent. The food was great. We took visitors from the UK on the cruise and they were very impressed. You can't improve on the scenery, but you did show it off very well.
Product: We took visitors from the UK on the cruise and they were very impressed. You can't improve on the scenery, but you did show it off very well.

Service: The food was better then expected
Product: Good service & food quality

We chose Captain Cook after a great experience in Fiji. Sydney did not let us down. The service, food, entertainment and views around the harbour exceeded our expectations. Thank you

First class service, cuisine and wine. We were made to feel very special.

Service: We had 12 people in our group and everyone thoroughly enjoyed the food, wine, service and the night overall
My wife and I had been on the dinner cruise several times previous but all the others ion the group were 1st timers, everyone had a great night
Product: Excellent value for money

Service: We had a good experience. The staff was very good. The food was average.
Product: Steak was overcooked. Not a big fan of duck.

It was a great experience, good food, amazing views and entertainment! However it went on almost 3hrs, I think it is too 2hrs should be enough.

The dinner was delicious, and the evening was delightful.

Service: Food and service all ok. Found the area hot at times, lack of air con.
Product: Cruise interrupted by returning to dock. Not all on harbour.

Desert is one of the best I have eaten. The ambience is great, but would love it better if the window is changed to clear window instead of tinted.

Service: Great staff an service good harbour cruise
Product: Great cruise an service was tops

Service: ランチクルーズで窓側の席を選びました。別料金がかかりますが、それだけの価値あると思います。お料理も美味しく、窓からの景色も堪能できました。お勧めです！
Product: スタッフのサービスも良く、料理も美味しく、窓側からの景色もとても綺麗でした！

we had a great time

Service: The cruise, the setting and the 3 course meal were all excellent. If I were to be critical it would be the slight evidence of confusion among the staff early in the cruise with their approach to addressing the drinks arrangements, the selection of the menu choice and then the actual bringing to the table. We seemed to sit for a long while with no contact on any front while some other tables were into their second course. There seemed to be a need for someone calling the shots and organising who was to go to which table etc. Another minor point, it is a pity there isn't a lift up to the top deck floor. I am having mobility problems currently and the steep steps presented some slight problems.
Product: I said all I needed to in the previous page

Check in and boarding smooth and we’ll organised. Staff on the ship were courteous and attentive. The 3 course meal was delicious. The ship was clean and well maintained. I would come again and highly recommend it.

Very attentive & friendly service. Three course luncheon was delicious. Cruise ship
was very clean & our table had amazing views.

Service: Meals were serviced at a good pace. Staff were friendly.
Product: I enjoyed the long lunch, however; I was disappointed that my booking for the the buffet lunch was changed due to low numbers. I had specifically booked with Captain Cook Cruises because of the seafood offered at the buffet.

I would definitely spread a positive word about the Captains dinner because the service was fabulous and Olga our server was very charming. The food for every course was well balanced and unique in its taste. This made the whole experience worthwhile.

Was a great experience and relaxing enjoyable evening

Service: Food and Staff were Excellent. Marketing was confusing and ultimately a let-down. In buying the premier tickets, we expected we were going on a 3 hr full harbour cruise with commentary and a nice lunch. Instead we were going for a nice lunch (it was) on the harbour and getting shuttled between stops for the convenience of others, so we got off an hour early. That there was going to be no commentary was not evident until the money had been paid and it was on the receipt. It is all about managing expectations - if we had known what we were going to be in for we would have had lunch somewhere else and bought a 'proper' cruise, with commentary.
Product: Food and service was great, plus the venue.

Service: Very easy to book and very clear.
Product: Food was good, but expected soft drinks were offered, not only tap water.

Service: Great service, friendly staff.
Product: Lovely food, great atmosphere.

Absolutely wondrous. My family had a great time. Best way to see Sydney. Food was generous (and I’m a biggish dude).

Absolutely loved it and the food and service were excellent!

Service: 食物還可以，有一道椰子甜點很好吃，可惜另外兩個人的甜點上錯了。風景非常棒，尤其是好天氣時，吃晚飯後可以好好到頂層去欣賞風景。很難忘的回憶
Product: 整體來說很不錯，但是食物部分可能需要加強，比較可惜。

Service: We chose the Gold Dinner with matching wines and the vibes were perfect for an intimate family dinner celebrating my dad’s birthday and business anniversary. Upon arrival, we were taken up to the top deck where we received champagne and canapés while having the opportunity to take pictures of the harbour bridge and opera house. Once we were seated, the atmosphere was calm, not too loud, with live music and impeccable service. The food was okay but the real selling point of this place was the atmosphere and service, the waitresses and waiters were very professional, explaining each dish and wine, whilst also being helpful and kind. Moreover, many high end restaurants these days are crowded and overly loud but this cruise provided such a pleasant, refined evening for us. We will definitely be doing more of these cruise dinners like these when we have guests over in Sydney as it was such a pleasant evening on the harbour, eating and drinking and listening to the live pianist with more intimacy and privacy than a regular restaurant.
Product: The service from the staff were incredible and the atmosphere was just perfect but some of the dishes (main course meat dish) did not wow us. Nevertheless, it was a really great experience and we were overall incredibly happy with this dining experience.

Lovely helpful staff from start to finish. From the order point on the phone, to meeting and serving our lunch. Couldn't be nicer. Food was great and arrived promptly.

The only comment I would make is to change your menu advertised on the website, as it was the 2017 menu and I thought it hadn't changed, but when the day came it was a bit different which was a good thing.

Service: Excellent service. Boarding was easy and our wait staff were attentive. The meal was very nice.
Product: The meal was delicious and served very timely.

Good service good food friendly staff I recommend to everyone. I will come back again my friends from Melbourne enjoyed thank you ❤️

Service: Great service, good food, spectacular scenery, awesome music. What more could you ask for?
Product: Great range of food, presented well.

Arina was the lady who looked after us all afternoon during our celebration and she did a superb job! She was very friendly, professional and helpful throughout the cruise. We would highly recommend for people to have their celebrations on The Long Lunch private dining area - Sirus Roomwith Captain Cook Cruises!

Service: Excellent service !
Accueil impeccable !
Délicieux plats !
Une très belle expérience !
Product: Excellent menu accord Mets-vins
Service 5 étoiles

Service: Brilliant cruise especially for families. Good commentary and we saw the Dolphins !
Would definitely recommend this cruise
Product: The children s choice for $75 was poor

Service: Very enjoyable evening. Food was great and staff were very attentive.
Product: Food was great! Really enjoyed the meal

Service: Great night
Product: Great evening seeing the sights

Service: Received what we felt like royalty treatment!
Friendly
Welcoming
Constantly checking to see if we were ok for drinks and food
Product: Foodwas amazing and provided at a timely manner

Service: All staff were extremely pleasant and efficient and well presented. Food was good but could have been hotter.
Our waitress, Eesha (sp) was especially efficient and attentive to our requests.
Ship was very well presented and clean.
Our guest was celebrating his 80th birthday and thoroughly enjoyed the experience.
Product: Cruise was 3 1/2 hours and we thought that the route would include more of Sydney Harbour than it did.
The route was repetitive with time spent at Circular Quay and King Street Wharf. Last 1 1/2 hours a waste. Cruise to Manly, Balmoral, Hunters Hill & Parramatta River would improve experience.
We had no commentary in the top restaurant.

Service: Excellent in every respect & value for money. I would highly recommend
Product: Value for money, great food, wine & service

Service: シドニー湾クルーズは絶景ポイントです。ただし、食事がかなり多量です。バイキング等の工夫があればいいと思います
Product: シートのグレードアップかなりあれば高級なムードになりそうです

Very well organised with good menu. The shop is large and spacious with huge viewing deck. Staff is very helpful and accommodating.

Service: Great service, Bibiana was amazing and looked after us well. Thank you! The entertainment was very good too. Overall great experience!
Product: The meal was just okay but we understand that the chef cooks for over a hundred people.

Service: Absolutely fantastic! Great food, excellent service, awesome day, my third trip.
Product: It is the best way afternoon.

ウエルカムドリンクもあり、とても良かったです。

The best service

5 of us had a fabulous day. Weather wise it was a good day only made better by the excellent food and attention to detail by the staff.
Lovely to just be able to put your feet under the table and be treated with respect.

Service: This is one of the best valued packages, and always a favourite, the food is top notch, (love the salmon) great service from the attentive staff, and the views are a million dollars.
Product: Best value for money tour.

Service: excellent service and food. We thought the cruise was too long for the children, they got bored on the last leg.
Product: Good value for lunch on the harbour

Service: We chose the 4 hour package and charged drinks back to our bill.
Every one commented how good the food is! The young girl looking after us made us feel very welcome. The cruise vessel is amazing what a superb way to view Sydney harbor and its surrounds!
Product: Well priced and worth every dollar paid to see the smiles on the faces of our team!

The service was excellent... Really enjoyed the food ..
The cruise around the harbour was very good well worth the money...

The Service was great, it was well organised and the meal was lovely. Yes we would recommend the cruise to friends.
Boarding process was very disorganised - not explained Seafood lunch same boat, different level.
Also option to stay onboard for extra hour was not conveyed to us or many others. 😌 However we quickly reboarded at Darling Harbour and enjoyed the views. Lunch was very tasty 😋

There was a mix up with our seating and you staff went out of there way to make sure we were happy with the result. They were extremely apologetic for the mix up and made sure we were happy. We enjoyed the experience and would do it again. Value for money was good. Maybe a little rushed at the end would have liked a bit more time to enjoy my coffee before we had to leave.

They made us feel welcome polite nothing was too much

Service: Wait staff Keiiie was fabulous . Food was amazing. Will definitely book any long lunch cruise when we are in Sydney again
Product: Excellent value for money

The service was fantastic, however the price for new year's was too expensive.

Would absolutely recommend this cruise to anyone. The price was reasonable. The food was lovely and the service was great. The assistance we received for the member of our party with mobility issues was also fantastic. Thank you for a memorable afternoon.

Service: Once finally on board the delayed vessel we had a fabulous time and I’d definitely do it again but pre-boarding was a big disappointment.
Vessel did not dock till after 7p but we had been told we would be boarding from 6:30pm. Lack of communication regarding delay, pre-arrival of ship, meant we were all wondering if our Xmas Eve dinner cruise would happen. Lack of seating area during this length of time meant many were tired and grumpy.
No clear queuing area - means people push in towards the front and others become cranky. This could easily be overcome with clear marking in the ground 👍
No communication from the crew (apologies or otherwise) even after ship had docked
Many staff but seemingly no action 😡
When the vessel finally arrived just after 7p boarding was for priority customers first... this lead to confusion as were all tired and hungry. There were so many lovely staff/waiters on board... just send a few down to those waiting and make a brief apology for the delay. Simple. Waiting around even longer was exacerbated by the fuel smell from the engines.
Food, service and entertainment on board were all excellent and dulled the pain of the initial frustrations. We were there to celebrate being married in the Captain Cook Cruise 20yrs ago so this initial start to the evening was a real disappointment and left us wondering if we should have come back. In the end, glad we did.
Product: Once finally on board the delayed vessel we had a fabulous time and I’d definitely do it again but pre-boarding was a big disappointment.
Vessel did not dock till after 7p but we had been told we would be boarding from 6:30pm. Lack of communication regarding delay, pre-arrival of ship, meant we were all wondering if our Xmas Eve dinner cruise would happen. Lack of seating area during this length of time meant many were tired and grumpy.
No clear queuing area - means people push in towards the front and others become cranky. This could easily be overcome with clear marking in the ground 👍
No communication from the crew (apologies or otherwise) even after ship had docked
Many staff but seemingly no action 😡
When the vessel finally arrived just after 7p boarding was for priority customers first... this lead to confusion as were all tired and hungry. There were so many lovely staff/waiters on board... just send a few down to those waiting and make a brief apology for the delay. Simple. Waiting around even longer was exacerbated by the fuel smell from the engines.
Food, service and entertainment on board were all excellent and dulled the pain of the initial frustrations. We were there to celebrate being married in the Captain Cook Cruise 20yrs ago so this initial start to the evening was a real disappointment and left us wondering if we should have come back. In the end, glad we did.

This was a fantastic cruise, even although the weather was not so good on the day the food was so incredible that no one noticed what it was like outside. Having the private room for our team was well worth the small additional charge. Would highly recommend the Penfolds dinner.

I would definitely come again. We thought the service was excellent and the meal paced very well.

Service: Food exceeded our expectations and service was excellent.
Product: Food exceeded our expectations and service was excellent. Fun experience.

Service: We had our work Xmas party and it was fantastic the service was great and the food was great couldn't have asked for more we will be back.
Product: The food was absolutely fabulous really top grade.

Service: I would highly recommend captain cook cruises to anyone and everyone from booking the cruise with Angelina right through to the night itself the process was flawless
Product: Everyone that I have talked to thought the food not only tasted amazing but loved the idea of being able to decide what they wanted

Very good, maybe because we were on a smaller vessel which had less customers on it.

Easy to book online: seamless admin: cheery staff from ticket collection to wait staff

Service: I made a mistake in booking the cruise (wrong date) but the booking team were very helpful in correcting the error and sending out the corrected information. This was our second cruise with CCC ( first only a few weeks before) and we were delighted with every aspect of the organisation.
Product: A great family experience as we celebrated an early Christmas lunch. Great cruise with quality food and service.

It's OK overall.
But there was no organiser for queue, we bought the Gold Pass but were queuing just like normal, and it was busy btw.

On board services was excellence.

Service: Great food and very friendly service.
Product: Superb view during dinner, the food was delicious and the service very friendly.

Attentive.

Service: The food was very good and the service was excellent. The cruise itself was disappointing as we only had a short cruise before we went back to port to drop off the people who had the seafood buffet and picked up the high tea customers. Consequently the advertised 3 h cruise turned out to be 2 by 75 min cruises interrupted by 30 min at the wharf.
Product: Lunch and service good. Cruise disappointing

Boat was comfortable but VERY noisy. Food was good and staff were friendly, polite and helpful.

What an amazing time, the service was fantastic and the food was delicious

Service: Very good
Boat was on time, food was good, drinks service was good
Staff were pleasant
Product: Everything went how it was supposed to

Service: The food and entertainment were great.
However, we could not understand why we cannot get the meal of our guest who did not turn up, even though we have paid for the meal.
Product: The food and entertainment were great.
However, we could not understand why we cannot get the meal of our guest who did not turn up, even though we have paid for the meal.

Service: We booked the Sirius private room for a group of 21 and had a very relaxed and enjoyable day. We were well attended throughout the cruise and I couldn't really fault it for the amount we paid. Amenities were all very clean and modern. We did however choose the premium drinks package which everyone had to be on (although about four in our group did not drink alcohol) - and on the day there "was not" Little Creatures beer on the menu as is advertised in the example drink menu on their website. Nor was there a suitable replacement for this. That was the only disappointment.
Product: Food was good although a few of us had meat slightly overcooked (not medium rare).

Service: We chose the window seating and the extra drink list. We were not disappointed. The seating was lovely with an incredible view throughout the cruise. The food was delicious. From the appetizers to the desserts everything arrived piping hot and very tasty. The beef tenderloin was perfectly done and the salmon was exquisite. The wait staff was prompt and always available for a refill. After dinner we went down stairs and danced the rest of the cruise. Although the choice of music may not be for everyone we enjoyed it nonetheless. The four of us had a fabulous time !! Thanks again
Product: We chose the window seating and the extra drink list. We were not disappointed. The seating was lovely with an incredible view throughout the cruise. The food was delicious. From the appetizers to the desserts everything arrived piping hot and very tasty. The beef tenderloin was perfectly done and the salmon was exquisite. The wait staff was prompt and always available for a refill. After dinner we went down stairs and danced the rest of the cruise. Although the choice of music may not be for everyone we enjoyed it nonetheless. The four of us had a fabulous time !! Thanks again

Service: Nice trip for older and younger in particular for family with babies or toddler. Your can have together a beautiful trip on the Sydney Harbour with guide and also taste an excellent Australian Long Dinner (Fish or Meat or Vegetarian as you prefer).
Product: Nice trip for older and younger in particular for family with babies or toddler. Your can have together a beautiful trip on the Sydney Harbour with guide and also taste an excellent Australian Long Dinner (Fish or Meat or Vegetarian as you prefer).

Service: Food service, wait staff fantastic and addressed our group requests. Food was great, but appears same menu from one year ago. Desert menu seemed to be the only new variety. However food quality was beautiful.
Product: Food fantastic, this is second year attending. Believe menu was the same entree and main a year ago. Would like something new for next year.

Service: Doing the same circuit twice didn’t make much sense.
Product: Easy to book online even the day before.

Service: Was a really great night. The food was brilliant and the staff were helpful and kept our drinks full
Product: Great value! Really enjoyed the night.

The live band was a bit bland.

But the food was delish and he drinks just kept being poured

Service: The cruise was well organised, table seating was perfect - spaced so each table had ample space - , general atmosphere was quiet enough to talk and our waitress was genuinely lovely. The food options covered many dietary requirements and the food was really delicious. My friends can be hard to please but raved about the food.
The long lunch option is recommended as the shorter option would have meant we would have been rushing our meal. I would definitely recommend this option even to Sydney siders.
Product: Easy to do online and we got a 6 or more discount

Service: They're great! Any Captain Cook cruise complements the end of a hard-working week, a special occasion, a family get-together, a night out with friends, a work function etc.....
Product: Great cuisine & equally stupendous dining/entertainment area.

Our only disappointment was that it was meant to be a Christmas Cruise and there was no decorations or music.
The food was beautiful.
There was limited information on where to get on or off as we were given our drinks bill an hour before we departed.

Very Goog!!!

The Captains Dinner was great way to celebrate Christmas and the end of the year while experiencing Sydney Harbour at its very best.

Service: Easy to book online; great service; high standard of food and beverages.
Product: Food and beverages were a high standard, great service, comfortable surroundings.

Service: Good Afternoon,
I would just like to say that your customer service is above and beyond, from all levels of your staff from the waitresses, admin, chefs, doormen nothing was too much trouble.
Everything about booking this venue has been made trouble free, all of the staff that myself or our guest dealt with were more than competent.



Thanks much appreciated

Kym
Product: everything was perfect, great service and great staff

Service: The overall experience was good but could have been great with the front desk experience from the pier and wharf desk. We had over 35+ guest for long lunch cruise and was placed in the private section of the ship. It was such a beautiful experience. Our staff complimented on the 3 course meal. It was delicious. We had a hiccup with guest seats but they quickly got that rectified and hassle free. They were accommodating.

The only bad experience I had was when the Pier desk only printed 25 onboard passes but I had increased the number of guests since my initial booking. The wharf 1 desk did not believe that I was supplied short and refused to provide the right number of boarding passes even after I have collected all 25 passes from all our staff to physically show her. Pier desk should have counted the passes to match what was on the amended record document. Luckily, I had the print out document. So she asked that I showed it to the staff onboard. Also, I was told that I could arrange the drink package when we get onboard but later asked to do so at the wharf 1 desk before the ship leaves so I had to run and pay this at wharf 1.

It would also be good to know when the desserts are being served. Most of us was on the deck and didnt realise that the dessert plates had been placed on our table.
Apart from that....It was good, and enjoyable experience.
Product: The food was delicious! Our staff compliment on the variety of choices. It was perfect!

Service: Attentive. Didn’t wait long for service even thigh they were very busy
Product: Perfect for our group Christmas celebration. Time to enjoy our meal and still be able to go up on deck

Great night, it went to quick another hour would have been wonderful, thank you

Yes I would recommend your cruise. We had a wonderful time celebrating my birthday. Our French waiter, Benny was fantastic.

Service: Excellent cruise and staff. The meal and drinks package is highly recommended. Thank you for a great day.
Product: Great food and drinks package for the price

Service: Service was great, wine selection was lovely, food was delicious (particularly the flourless orange cake dessert) and the scenery was perfect.
Product: Choices and food were both great.

Service: Staff were excellent food was delicious nothing was too much trouble !
Product: Easy to book awesome day everyone loved it !

The service was amazing. Staff were so lovely and the food was beautiful. Overall a really enjoyable experience.

Great service with quality food and wine.

Service: Excellent food & wines. Professional, courteous service by all staff & especially Bella our waitress for the evening. Only disappointment was that the windows were dirty & not clear to see through.
Product: As before in previous comments

Service: Service was very good. Wagyu beef wasn't wagyu otherwise the meals were very good also
Product: AS MENTIONED BEFORE ON FIRST QUESTION

Service: Our cruise was lovely - food was great and very comfortable to be seated in air conditioned comfort. Would recommend highly
Product: GREAT SERVICE GREAT CREW GREAT EXPERIENCE

Service: Good food good service good value. We have been on the lunch cruise 3 times now and have enjoyed it each time plus we are due to go on again this month with friends for our exmas get together.
Product: No problem we arranged it on the inter net

Service: My wife and I had an amazing experience. The service was outstanding and the food superb. Great job.
Product: Food, Service and Wine - excellent

Service: This day was to be a special occasion for us and all the arrangements were to our real satisfaction.
Original booking was courteously handled; our personal table by the window was well selected by staff and both the meal and table service were professionally presented.
Product: four stars indicate a high standard anyway and as we all know, there is always room for improvement.
Perhaps some commentary on the later stages of the cruise (after lunch) would be appreciated by guests.

We arrived on time, the food was really good quality a nice price of stake the other dishes looked good to, we had the alcohol package, so we could just relax and enjoy, went for a last drink and they said the bar was closed when the cruise still some time left

Service: Excellent service and food. Would recommend this service.
Product: Service and food excellent.

Service: we enjoyed very much our cruise, the waitress that service us, Vivian was great , very helpful with my kids, she made our experience very lovely

the cons,
it was a bit disappointing no having help to take the pram up the stairs to the top level - as we have an infant 5 months old with us and she was asleep

it would make our experience more enjoyable if the cruise offer some extra service for the kids - also a different menu for kids under 10 year old, as my son 5 year old had only one third of the main meal
Product: Delicious food, great seat spot , want to do other cruise to enjoy the top of the boat, as this time was a bit harder as i had my 5 month old baby with us and was a bit windy day

Food is great! The FA waa also nice. Celebrated My Bday at Captain cook cruise
It’s all Memorable.

Service: I think I would take the harbor cruise without the meal. The food was okay but not great. The service was average, but I got tired of the waiter trying to force wine on us instead of bar drinks. For some reason he didn't like the fact that we wanted cocktails. In addition, they don't carry higher end liquor, just the minimum bar grade. On the positive, the boat was half empty so we had plenty of room to move around and enjoy the views from the upper deck. The music was a bit to "loungy", like it was trying to create some Love Boat image, but the singer was actually quite good.
Product: I initially purchased the Penfolds Gold but then realized that they would not accommodate dietary issues. I had to go back and forth with the office to get our cruise changed to the Captains dinner. Instead of a refund for the difference, we were given a bar credit. At the end of the night, we still had a credit which we consumed, but I was not happy with this.

Service: The 3 course meal and service was fantastic however we didn’t get the commentary that the lower 2 decks received which was very disappointing
Product: Disappointed that we missed out on the commentary but the food and service was good

Everything is just perfect. My family loves it and quite enjoy the view. the service is good and food tastes good. well done

Service: Excellent service. We didn't need to ask for anything. We were well looked after.
Product: It was enough time to enjoy our 3 course meal, have a few drinks, a chat and lots of laughs. Well worth every dollar.

Service: Yes . We would recommend Cpt.Cook universally.
Product: Excellent service. Satisfactory seating,

ok

Service: very nice service, friendly stuff , wonderful view, and we love the music!
Product: good food,the stake was very juicy

Helena, who took care of us were awesome! Food, ambience and view was good. It pays to pay for the premium package. Everyone had a good time. Thank you!

Service: The staff were fantastic, the food and wine exceptional and the views breathtaking. The live music, in the background, perfecty set th emood and the scene for a memorable evening.
Product: The food and wine were exceptional!

Service: the signage for the cruise was poor , we waited for for 30 mins and found out that the area for the departure site was different to the site on the invoice.
we missed the boat and have to pay $50 for rebooking,
Cant understand why so poor service of the dining cruise.

i want a refund???
Booking Reference Number: 279ZM9
Passenger/Group Name: Ganson Govender
Product: Rebooking fee too much , especially when it was no fault ours.

Service: I will definitly recommend them.
Food was great, service was very good and in general every thing was above my expectation.
Thank you.
Product: Proce was reasonable for this service.

Service: Great trip, very good service
Product: Good value, drinks package great idea

Service: I greatly recommend the Dinner Cruise. Wonderful food and a great experience cruising around the harbour at night.
Product: Dinner Cruise was a wonderful experience

Our waitress was awesome

Very warm welcome when we boarded. Excellent waiting staff' great food, would definitely travel again and would highly recommend to family and friends. We have previously travelled on board the Murray Princess and are happy to see the the same high level of service continues. Congratulations to all your staff!

Had a great day out. Lunch lunch always good.

Service: The service was exceptional with the staff doing everything possible to make us feel comfortable and enjoy ourselves. We were never rushed like some other cruises we have had in Sydney harbour.
Product: Excellent and very helpful!!!!!

Service: Bookings were quick and easy. E-mails were concise and informative. Security regarding who I was when picking up the tickets was studious. Pleasant interactions with departure crew. Shipping crew were diligent in safety. Dining staff were friendly and fun to talk to. FOOD WAS DELIGHTFUL. Harbour in all it's splendor is to God's credit. ALL in ALL we would recommend these cruises to everyone. Thanks.
Product: Cost effective. Fun to do. Great way to see Sydney.

Service: Booking office staff great as we were running late , waiter staff were all brand new and being trained so was a little frustrating as they were doing some random stuff and we had to keep calling them over to ask for things . The meal was nice but felt very rushed - it could have easily been spread over the whole cruise rather than crammed into the first hour - especially as they were only 7 other tables on the deck .
Product: Not as good as expected especially with untrained waiters

Service: Service was excellent and food was superb
Product: Very enjoyable evening and great views