Service: Great food, excel drinks, service and music, dining rm presentation & decorations excel & table cloths, excel cruise around the harbour all night, fire works amazing, all very classy. Thank you.
Product: I never do feed back but have made an exception this time because we really enjoyed the cruise. The price was a little expensive but worth it. We booked early and paid extra for window seats. We thought our seats maybe obscured or not in a good viewing location but they were the best seats on the boat, thank you very much for that, it made our night. The service, food and drinks and music etc were excellent, the dining room was beautifully decorated for NYE's. The captain and crew did a great job in a very busy NYE harbour, very classy evening. Thank you.

跨年的遊船體驗非常棒！物超所值！
時間安排、食物品質及服務人員的品質都是一等一！

Service: The reason we chose your cruise was the fact that it was on a parade and ability to see the fireworks with access to the deck, thus we got the tickets from the highest level. It started as a great event, ended pretty badly with us. 8 of us were told by a person helping the captain to stay on the wrong side of the ship. By the time we realized it was not turning, crowd came and most of us (only two of us jumped on chairs) were able to see anything due to the height of the people in front of us. Coming all the way from US, with older people in our group, my husband and I ended up fighting over where to stand and this caused an upset feeling for the whole group. Experience ended very badly.
Product: The reason we chose your cruise was the fact that it was on a parade and ability to see the fireworks with access to the deck, thus we got the tickets from the highest level. It started as a great event, ended pretty badly with us. 8 of us were told by a person helping the captain to stay on the wrong side of the ship. By the time we realized it was not turning, crowd came and most of us (only two of us jumped on chairs) were able to see anything due to the height of the people in front of us. Coming all the way from US, with older people in our group, my husband and I ended up fighting over where to stand and this caused an upset feeling for the whole group. Experience ended very badly.

Service: Más que opinar de los servicios, quisiera presentar un reclamo.
En primer lugar cuando contrate los servicios, en ninguna parte indicaba que iba a tener que cenar parado, ya que no estamos acostumbrados a esta situación, además la comida era monótona . Nosotros somos de Chile, y primera vez que tomamos en el mundo un servicio de tan baja calidad y más encima sin dejar claramente establecido cuando uno contrata el servicio que iba a comer de pie. Esta experiencia fue desilusionaste, y no gustaría que nos reembolsaran parte o la totalidad del Dinero.
Product: pesima

Service: Excellent - always an enjoyable experience.
Product: Excellent package - great access to watch NYE fireworks. Meals superb. Awesome night all over.

Service: I loved the endless supply of seafood, since it was a seafood buffet on the menu. There was also a good variety of hot food and salads. I liked that sparkling wine was offered to guests to toast and welcome in the New Year before the countdown began. The staff were attentive when you called for service. The live entertainment was great and played a good variety of music. The cruise did not feel crowded at all, as it was sold out. Guests could easily move around on board and there wasn't any jostling for positions to see the fireworks. I much prefer a smaller cruise ship than a large one, though having said that I haven't tried any other cruises. I guess the MV Sydney 2000 will be the next cruise to try. Overall it was my first cruise experience and I loved it! I will definitely by booking Captain Cook III again!
Product: Good value for money for an awesome experience

Service: Fantastic, fun New Years Eve, great atmosphere created by the attentive staff and the excellent band
Product: Excellent seats thank you very much

Service: 座位配置及服務人員表現皆符合預期
Product: 親切熱惰接待及餐飲服務。

This was an experience of a lifetime. Well manage and organized. Staff was excellent.

Service: Yes to both questions, served well by v polite staff, food was good, tables laid out elegantly.
Product: It was expensive but we were cruising for a long time and here was plenty to eat and drink

Excellent Food,Extraordinary service

Service: We found Captain Cook New Years Eve cruise very enjoyable. The food was excellent, plenty of alcohol and staff very professional. Great music and dancing. Very good location to see the fireworks. Would definitely recommend this cruise for NYE.
Product: Excellent food and entertainment.

Service: The pre departure team kept everyone informed and engaged. After boarding it was only a matter of minutes before we were offered champagne. The team were attentive and nothing was a problem. The food was fresh with a very good selection. The entertainment was good and the views were spectacular.
Product: The cost was expensive, but you certainly you get what you pay for.

Did everything perfectly, yes would go again.

Service: Great service and location
Product: Excellent and memorable experience

Great food great service from friendly staff.

Service: The table set up was nice. The boat’s positioning for the 9pm fireworks was pretty good but we were miles away at midnight with so many boats blocking our view. The food was good. The music/entertainment could be better. The staff on board were lovely. It’s well suited for families.
Product: Review above