Service: Disappointed they refused to add one extra person to our group of 3. We had a square table. Don’t rely on their Wi-Fi service. There was no internet access most of the time. For the midnight fireworks the harbour bridge was miles and miles away. The view would have been better from my office in North Sydney. Food was very average for the price. Service and live music was great as was the skyline view of our beautiful harbour. Not sure I’d do it again.
Product: As per other comments above.

Service: la visione dei fuochi di artificio era troppo lontana dallo svolgimento dell'evento
Product: stesso motivo di prima
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Nice service!

Service: Excellent service from the start to the end, including excellent food and beverages, perfect location to watch the fireworks and kindness of the staff.
Product: very expensive but exceptional

they didn't provide free poncho when there was pouring rain on New Year's eve. We spent hundreds of dollars but received good customer service.

Service: 完美
Product: 船上人數控制的很好東西好吃船長會選位子空間很大一切都比預想還好

When I bought it it was mentioned that it would have a DJ, but the person who took care of the sound was totally unprepared and with a very poor play list. The event would be better if there was a DJ as promised.

Service: They young lady that was our attendant went out of her way to make us feel like we the only ones on the Boat.
Product: Bucket list for my wife and I

Service: Everything was on time. We didn't have to wait for meals or drinks or service. For New Years Eave that is incredible
Product: Expensive but well-worth it. On for the bucket list

Service: We had a lovely time. Food was good. Abundance of fresh oysters. Free flowing drinks! The boat was in the exclusion zone so firework experience was awesome.
Awesome views! We were so close to the fireworks!
Product: A good DJ will make the atmosphere more festive.
Our DJ looked sad. Like he wanted to be somewhere else.
The other crew members were good and all seemed happy to be there. But the DJ was not into it.

Service: sehr festlicher Rahmen, exzellente Organisation, gute Qualittät der Speisen und Getränke, gute Live Musik
Product: Das Preisniveau für NYE Veranstaltungen in Sydney ist generell zu hoch.

I have got ticket for NYE 2019 New Year Cruise for my family.
Cruise ship was "MV Sydney 2000" which was a modern and prestigious one with excellent facilities.
We had a warm welcome from crew, and a dedicated table which was ready for us. Crew were extremely nice and friendly.
The music band was great, dinner was high class and a wide range of drinks to choose from.
Number of passengers were ideal for this ship, and even the rest rooms were immaculate and luxury.
The ship has an open deck on the 4th floor, so we had the best opportunity to watch the fireworks from a very good location.
Each ticket was from $1300 to $1500 depends on your deck. (even for my 4 years old daughter)

Service: DJ was poor, no interaction, everyone left to own device. staff good & friendly.
Value for money not there, poor organisation when we were waiting to board, only improved just before it rained
Product: See previous thoughts that have been expressed. Need to emphasis the staff were good

Hi,
We were very happy with the service on board CC3. The wait staff member we had was excellent and very friendly and professional.
Our only negative point would be the seafood buffet, it wasnt what we excepted. All there was were smoked salmon, prawns and oysters. For the price paid there should have been more variety in the seafood. The prawns were very fresh and should have been more.

Service: Good communication and booking experience. Good food and drink supplied with good service
Product: Bit pricey for what is provided

Service: Der Anlass war sehr gut organisiert. Das Personal war hilfsbereit und sehr freundlich. Das Essen und die Getränke waren reichhaltig und von hoher Qualität. Die Musikauswahl hat uns gefallen. Einzig das Ambiente und die Dekoration entsprach nicht ganz unseren Erwartungen.
Product: Für diesen Preis erwarte ich ein hochwertigeres Ambiente. Gleiche Teller für alle, ordentliche Servietten und etwas mehr Dekoration.

music was mediocre at best
service was slow
would have expected to be closer to bridge for the amount of money we paid!!!

Service: It was good
Product: It was good and even good

Service: Our hostess, Jatila, was lo very and couldn't have done more for us. The food was outstanding and was served in a perfectly times manner. The drinks were top drawer and flowing freely as required. The band kept us buzzing and the view was phenomenal. The balloons were the best we have ever seen. We didn't get a candle! Space fore and aft was ample for the club deck. The couple sitting in our seats were stylishly dressed! Te fireworks were more than phenomenal (run out of superlatives). The Swiss couple sitting next to us were lovely people (they had a candle).
Product: Outstanding and timing of courses was perfect. We destroyed the seafood platter in 5 seconds flat! Oysters Prawns and other stuff we couldn't identify!

On a regular day it makes sense to charge $2 for a rain poncho. On new years eve, it seemed rather petty.
They brought them out after i made a comment about bringing folks over with the staff umbrella.
No hats or streamers.
DJ was pathetic. Did not engage crowd. Lots of static during music.

Service: Overall experience on the Skydeck for "only" AUS$1499 per person was nice, the service was excellent, the food was good, the music was OK, the wines were average, the Veuve Cliquot Champagne was sparse, and the view to the main fireworks on the Skydeck is very poor for shorter people. A private balcony on an upper floor of the Four Seasons, The Quay West Suites, or the Shangri La, or other front-situated hotels, all at Circular Quay, including a dinner there cost about the same, great views guaranteed.
Product: Food was good, wines were average, Champagne was sparse.

Service: The party is excellent!!!!!! Thank you
Product: It was a wonderful night I never have

Sehr gute Organisation und sehr freundliches Personal. Ein gelungener Abend! Vielen Dank!!!

Service: I came on my own and I was given a table right next to the door. Strong wind kept blowing directly to me. I was only served with one glass of white wine, no refill service was given. Food was sub-standard compared to the first time I took on the same NYE firework tour with Captain Cook.
Product: There was no security check of credit card matching with the receipt. Why did I bother to bring the card with me?

Service: Uma virada de ano simplesmente inesquecível num ambiente mágico com a melhor vista possível dos fogos.
Product: Valeu cada centavo gasto.