Service: Good food and service, except for desserts which were a bit disappointing (not very tasty and looked like it might have been random mass produced frozen desserts). Overall a great experience with great views, but still on the expensive side. I would recommend for tourists but maybe not for Sydneysiders who are already familiar with harbour views and sights.
Product: Good food and service, except for desserts which were a bit disappointing (not very tasty and looked like it might have been random mass produced frozen desserts). Overall a great experience with great views, but still on the expensive side. I would recommend for tourists but maybe not for Sydneysiders who are already familiar with harbour views and sights.

Service: The service was excellent,especially that the team leader saw there was ten grandchildren so we were allocated the whole lower deck for the cruise and lunch, the food was very very good also the service with lovely staff. We had previously been on a Vivid cruise and when we decided to hold the 70th birthday party for Carole we decided why would you go elsewhere
Product: Very very good food and service

Service: We had a very good experience food, service and tour. The 4 star rating is that there always room for improvement. E.G We were seated at a window seat however felt closed in because of the couple sitting right next to us. Otherwise a good experience
Product: The entrée was not what we expected. Just the 2 x Prawns. The Barra for mains was good as to the dessert.

Service: Excellent service, excellent food, excellent scenery
Product: I purchased on line and it was a little confusing

Service: excellent service, food presentation was good. and plenty of it.
Product: good service good food and plenty of it, I like to put my seafood on separate plates and eat that first before going back for my other dishes which was a plus for me.

Service: Very ordinary food - steak asked for rare instead fairly well-done
$50 for a bottle of very ordinary wine is a bit over the top
For 3 1/2 cruise a lot of the time spent going in and out of wharf
Product: See previous comment - not saying any more won't recommend to others

What a beautiful afternoon we had on Sydney Habour enjoying a High Tea. The food was delicious & the bubbles refreshing. Highly recommended

Service: The tea was revolting and cold and there needed to be a larger pot .Lack of personality of staff, no interaction or local knowledge . Could not hear the commentary and there was no music or atmosphere. We stopped at Darling Harbor with no view at a port while staff reloaded and restocked for almost 25 minutes. This was 1 third of the cruise. I don't think that was appropriate at all. Food was very average. 1 very small portion of a sandwich and semi warm pastry and dry cakes.
Product: I called to make an inquiry before booking. I wanted to know if the date we wanted was worth booking a window seat . I was told absolutely . The boat was almost empty so it was pointless paying extra.\. Felt ripped off.

Service: Food was amazing. drinks package was limited in what you could get for standard drinks and two of my group, ended up buying wine, because there was no choice of wine to their liking.
Product: The food was great, came out hot, tasty and we all loved the various meal choices. there were eight in our group.

We had a German girl looking after our table ( Anne ). Had a good time, would definitely recommend.

Service: Service was rushed, missed one drink order
Product: Main and dessert was nice but entree was tasteless.

Nice cruise, good service and good buffet. I took along older relatives from Canada and they thoroughly enjoyed it

Good service and meal selections, but the servings size was a bit small for me

Service: Both food and drink service was great. Food was delicious!!
Product: ruise was beautiful.

Service: We had a guest with us who could only eat pureed food. Your staff did this and he was thrilled that he could eat the same as us. The food, service and cruise were all excellent and I have already recommended your company to friends.
Product: Excellent value for money. Will be doing this again

Service: The food was delicious and the scenery on the first half of the cruise was spectacular. We did not realize that the "long lunch" was a repeat of the first half. Also, the service was unbelievably slow. We had gotten the premium liquor package but it took us a half hour to get our first drink. If would have been preferable to do a different route on the second half, and if the server is being trained, have him/her shadow someone for at least a week or assign them initially to people who do not pay for premium liquor and window seats
Product: The purchase was quite easy. It would have been better to make it clear that you need to exchange your reservation confirmation for actual tickets and exactly where the transaction should be done, but everyone was so customer focused!

Service: I have been to a few high teas around Sydney. Some of which I have to say were a little more better. The food was quite nicely done and served well.The tea could have been a little hotter for my personal taste. We did not finish all of the portions /cakes and politely asked if we could take home 3 items that were not consumed but were refused on account the chef did not allow food to be taken home. As I had actually paid for this service I was quite annoyed by this ruling.Other venues have no issues with this request.Nevertheless it was still an enjoyable afternoon and it is a wonderful way to view our beautiful harbour.
Product: It is quite good value but I think the extra $10 for a window seat is a little excessive as the area is quite small and you do have reasonable access to the window regardless of where you are sitting.

Service: Being six in our party, we were made so welcome and placed in full view of your glorious harbour. Our waiter was delightful and efficient as was the wine waiter. We didn,t want our cruise to end, but have been left with many happy memories of our Captain Cook Cruise.We are back in N. Z. but the photographs have widely displayed.
Product: We are not big eaters, but your food presentation was excellent and appetizing. The relatively short time from gathering the menu details until the food arrived was either very short or we were talking too much! Being with a friend with whom I grew up in England, was very special as we emigrated 60 years ago, with one going to Sydney eventually and the other to N.Z.

Service: Beautiful boat, lovely staff all dressed in crisp clean uniforms. The food, although there wasn't a lot of choices what they did have was good quality and everything was very tasty, sometimes at a buffet everything is bland but this was delicious and the flavour in the deserts was amazing, probably the nicest and tastiest deserts I have ever had at a buffet, can't wait to go again!
Product: One of the best buffets !!

We thoroughly enjoyed the food and scenery whilst cruising around the Harbour. The staff were attentive and the whole event ran smoothly.
I would recommend this Lunch Cruise.

We often use the Capt Cook Harbour Cruise that include meals, always a pleasant outing

Service: Everything the staff and food and perfect weather made the day very enjoyable I have booked for 27/11/2019 for lunch cruise for 16 people to celebrate a 80th birthday
Product: Good value and the launch was very impressive and also the staff

Service: Staff were great and friendly. Food was average. Not bad, but average. The sparkling rose on arrival was a little rough going down and it’s probably important to have the first thing you taste to be good to set the tone for the rest of the experience. The high tea tasting plate was very mid-range. Again, definitely not bad, but not great either. It feels a bit like the company is relying on the harbour experience as the selling point at the cost of the quality of the food. I was happy with the experience, but if that food was served somewhere that didn’t bob along the harbour I’d be pretty disappointed with it.
Product: Staff were great and friendly. Food was average. Not bad, but average. The sparkling rose on arrival was a little rough going down and it’s probably important to have the first thing you taste to be good to set the tone for the rest of the experience. The high tea tasting plate was very mid-range. Again, definitely not bad, but not great either. It feels a bit like the company is relying on the harbour experience as the selling point at the cost of the quality of the food. I was happy with the experience, but if that food was served somewhere that didn’t bob along the harbour I’d be pretty disappointed with it.

Service: Great food, great customer service, wonderful scenic cruise of Sydney harbour.
Product: Great food and customer service, and of course, a great scenic cruise around Sydney harbour.

Lovely crew. Great experience from booking to disembarkation. Delicious food. We had a group of four friend and we all agreed we had a lovely experience.

amazing! Food was delicious, service was excellent

Service: Service was excellent & we appreciated being moved to a window.
Product: This was a present & I would recommend this cruise.

The service was the worst I have ever experienced on a lunch cruise.

Good value. Excellent staff, great food, it was my birthday present to a friend from overseas. He was stoked :)

Service: The view was amazing but food was average could improve but better especially the mini cup cakes...
Product: Could improve bit better with desert.

Service: Staff could have been more attentive, was not asked if we wanted refills on our drinks or whether we wanted coffee, fine by us by you would be missing lots on the up sells?
Product: the lunch is always good value for money

Service: It was average. I booked the cruise for a Hens but there was no special decoration or anything of the sort to acknowledge the bride to be. I found the waitresses to not be very friendly either, I had paid for limitless alcohol but they seemed to be hesitant to serve us more when we asked for it. Also a photographer took photos of us on the cruise without first asking us if we were happy to pay for them and how much it would cost.
Product: Food was average and they wouldn't let us take some home that was left over .

Firstly the instructions regarding the service of the food were not clear and not spoken loud enough for all to hear. There were some ‘nibbles’ type food but no mention of their provision. The hot food was not labelled to indicate the name of the dish and its contents or wether it was vegetarian or non-vegetarian. Admittedly we did not specify any special needs but that would not negate the need for food labelling.
The commentary and other services were satisfactory.
The assistance given to me in the organisation of our Bus travel and Cruise has been very helpful and greatly appreciated.

Service: We had a nice time cruising the bay!
Product: Excellent food! Could have been longer!!

Service: Everyone was very helpful. From the people taking the booking, to those assisting with extra requests for tickets, the people at the wharf as well as all the staff on board.
Product: Everyone in the group enjoyed the seafood buffet.

Service: Service was fine
Product: the food although nice was a little sparce for the price

We enjoyed our high tea cruise. I am dairy free and I was given some lovely food that was dairy free.

Service: nice cruise n food
Product: nice food and cruise food

The High Tea was lovely, service a bit hit and miss. We were disappointed at the long stop at Kings Street wharf, however.

We enjoyed the cruise, one of the group had an allergy but her food was just put on the table with no explanation so that was a little confusing.

Service: A very enjoyable time was had. Staff were excellent and we couldn’t fault them. Meal was so great and there were no complaints about anything!!
Product: Great value for money.
Staff were excellent
Meal was most enjoyable.

Service: Friendly crew great service
Product: Nice meal good value. No rush to eat meal. The only recommendation to improve is you should include tea and coffee in the drinks package.

Cruise was amazing The meal was excellent. Staff were friendly
But disappointed they don't cater for the elderly. No lift and too many stairs.
Would have reconsidered if told about this prior to booking

Great cruise and meal. We would have liked it to continue longer.

Service: Very poor service, the food portions were small and the buffet didnt even last an hour. The staff were packing up after 40 minutes and the remainder of the journey was practically site seeing. For the amount paid its not worth it at all.
Product: The buffet was mediocre every thing was average. Felt like being served at a cheap style wedding. Also the buffet only lasted 40 minutes and the staff were packing everything away. The remainder of the time was practically site seeing.

Service: The service was prompt, polite and very friendly. I would recommend this cruise to anyone who love to see the harbour and eat amazing food.
Product: The food was well prepared, fresh and was promptly served.

Service: Fantastic day on the harbour, great food, cold drinks and attentive service.

Highly recommended.
Product: Good value for money and the best views in the world.

Service: Great welcome aboard and staff were very friendly and gave great service. Were always close by if needed assistance
Product: Great photos that you can treasure and remember the cruise

Food is good. Service is good. Multiple on off points are convenient. A little flyer showing the cruise route would be ideal.

Service: The service was excellent. The waitress we had was very attentive and professional. The food was good, although the prawn entrée was a little skimpy.
Product: All meals were tasty and well presented

Service: all positive except on point: The person who served us initially insisted that drinks were not included, even though we had the bar option
Product: all food was good quality and fresh. the only item I thought was a bit lower standard was the carvings

Service: Really bad food
Product: Food taste really bad, just like canteen food. Seafood not even fresh and not many varieties to choose.

Service: very good, but it was a quiet day so service was excellent.
Product: food was very good, loved the prawns and oysters

Service: The food was delicious and the wine we ordered passable but exorbitantly priced for what it was. The waitress tried very hard but her English was almost non existent and she couldn't answer a single question we asked. Surely on a cruise of this nature, mostly for tourists, she should be able to identify what is out the window. I had been told there was a commentary on the second turn around the harbour. When there was silence, I asked again. No, no commentary I was told. Our visitors had to endure our commentary instead. And then someone went to the toilet and heard the commentary downstairs! We would have gone down had we known. All in all, I was very disappointed and would definitely not recommend this to visitors.
Product: The food was delicious. The wine was expensive.

I was not there physically but I was told it was really a great experience. Our guests enjoyed it.

Service: Meal was good and service was good as well
Product: Was not aware that 3 hour cruise went over the same route twice

Service: Very good. Highly recommended
Product: Food was surprisingly filling. There was a good variety Lots of options for Tea

Service: The service, the staff, the food and the amazing views from the boat, made for an awesome experience and a very different way to view the iconic bridge and opera house, plus all the million dollar homes .. would do it again!
Product: Great choices and delicious. Fast friendly service

Service: The host was excellent, entertaining and attentive; both gentlemen on board were fantastic!
Product: Overall the food was delicious...especially the prawn pancake and the goat's cheese and beetroot tart. However the 'hot' savoury food was not that hot or fresh I suspect and the mini cupcakes were dry and had a pretty terrible taste, the scone were also a little dry.

After finishing our complimentary glass of sparkling wine we enquired, and subsequently purchased an additional bottle of the same, ie Brown Brothers Zibibbo Rosa. This retails for approximately $13.00 a bottle however we charged $58.00!!! Based on this alone we would potentially not book again

Service: From start to finish ALL staff (especially Arina our waitress) were welcoming, friendly and attentive. Couldn’t fault a thing. Food was plentiful and very tasty. We were celebrating 2 special birthdays and had sparklers on our dessert which was great! The boat itself was very clean and tidy and decor etc was in great condition. Thought with the constant use it might be a bit shabby but it wasn’t at all. It truly is a top-class floating restaurant that could hold its own anywhere. One issue we could see was the lack of a lift to the top deck. My husband is recovering from a knee replacement and found it quite difficult to climb the stairs.
Product: Great value for money. Only disappointment was that we thought the boat could have cruised further than it did. It seemed to go very slow compared to every other boat (big and small) on the harbour. We all agreed that was the one and only thing we were slightly aggrieved with.

Service: very obliging with my booking, make a suggestion that i could use my credit on board as one of my friends could not make cruise.
Product: the food & service was very good

Service: Staff were lovely and excellent service. The food had good variety and plentiful. The cruise and commentary were excellent.
Product: Lots of variety and plenty to eat

Service: Better to get the buffet..more economical and more choices of fodd
Product: Better get the buffet..more choices and get more value on your money

Great food and service.

Staff were very friendly, professional and helpful on the day

Service: Great meal and service
Product: value for money and a great day out on water

Service: We were seated upstairs beside the window
It was my sisters birthday suprise I asked if we could sit in the private room and they said yes
The staff seated us in the private room
Reset the table and catered to our every need
The service was outstanding and my sister really enjoyed the experience. I would thoroughly recommend for any age. My second time going for high tea and I will be back again. Views on the harbour were spectacular boat was smooth and very enjoyable.
Product: Have been to high tea twice now it would be nice if the menu was updated , always nice to experience something slightly different each time
Food was outstanding
Drinks were perfect , love the brown brothers moscato
A cocktail would have been perfect to add to this experience
Coffee hot choc was lovely
Some nice biscuits with the high tea would be nice too

Service: The cruise itself was great. The food was really good and the staff were excellent - professional, helpful and friendly. I can't fault this cruise at all.
Product: The menu on this cruise provided good options and everyone loved their meal. The drinks were reasonably priced as well. At over 3 hours cruising, this was great value for money.

Service: The service was fantastic. The harbour experience was breath taking.
Product: The food selection was terific. Complementary tea and coffee would be a great addition.

Service: The services was great and the food was delicious too. We will do that again.
Product: The photos were cheap to buy.

Service: The whole experience on the ship was excellent from the very start to the very end. I could not have asked for better service
Product: Meal was excellent. Nicely cooked and presented. Just a wonderful all round experience

Service: A warm heartfelt welcome, service was great, my family enjoyed the lunch menu.

The harbour view was fantastic, the weather was good, nice cruise.
Product: Menu was fantastic, enjoyed by the family

Service and food was very good.

Service: Boat great food great crew great lovely cruise on Sydney Harbour
Product: Everything about the lunch cruise was great would do it again

Service: Lovely relaxing day on te harbor. Food was lovely , service very efficient, boarding was easy.
Product: Was easy to purchase I purchased for the second time on the internet.This was a Fathers day present for the 2nd year for my husband, think it will be a yearly celebration for Fathers day,We both enjoyed the cruise

We had a party of 23 for a long lunch. Janaki looked after us in a private room on level 3 at the front of the boat. Excellent room with a balcony for a large group. The food was very good, meal sizes not large. I highly recommend this experience whether a group or a couple. Thank you

Service: Very good cruise staff were very efficient and friendly. Meal was excellent very tasty and filling.
Product: Was great good variety for all

Service: Excellent. Recommend the window seat
Product: Plenty of seafood but also other options for those who don’t like seafood

Food was nice. The cruise was smooth considering the wind. The service could have been a bit better as we had to ask multiple times for water and we were not offered other drinks. Some background music for ambience would have been nice.

Service: the window is a bit dirty
Product: The quality of food is good but need more quantity and variety.

Food was good but the quality of the boat and interior was very average. It wasn't organised and they kept changing to the boarding location without any notice. We had to go and find out.. We rang and they told us to board on one pier but then we found out it was wrong. The speakers were terrible and they went very loud we had to block our ears.

Very attentive. Positive customer feedback. The wait staff had smiles on their faces the whole trip. Friendly and helpful.

everything perfect

Service: The service on board was good the staff were very polite and well presented.
the staff on the booking desk were amazing and very informative of all the criuse packages.
Product: food amazing definate value for money

Service: My husband and i had an absolutely lovely time on the lunch cruise, food and wine were superb. Staff were so helpful and polite. Would highly recommend you do this cruise.
Only criticism is that i thought it was a guided tour with someone explaining the sites. A little disappointed that we didn't know exactly what we were looking at.
Product: Food and wine was superb.
Purchased tickets with ease and emailed Captain Cook Cruises asking for a window seat, was emailed back within an hour with a reply

Service: We had enjoyed the Captain Cook Top Deck Lunch for almost 15 plus years and only had one bad experience when the Air Conditioning broke down on a very hot day.
However our recent experience was pathetic and I put it down to cost cutting at the expense of quality of service.
We booked a TOP DECK LUNCH expecting to be seated on the Top Deck as we had the last 10 or 12 times, with very intimate service, lovely offering of a variety of breads with olive oil etc,and after lunch coffee and top ups on the extended long lunch.
However we did not get a TOP DECK LONG LUNCH instead we were "coralled into the 2nd deck along with everyone else on board" those that had ordered Asian Lunch, High Tea, etc, we were sent to the front of the boat along with about 40 other patrons and given a table Number 61 in the corner with timber pannelling almost completely blocking our view. we requested to be relocated to the usual seating on the Top Deck and were told it was not available. Even to be relocated into the centre of the ship would have been a more pleasant position however it appeared to be allocated to those patrons having High Tea??.
The only reason I can see why this situation arose was that the manager decided to position everyone on the one deck so that he required less staff to cater for the day.
Cost cutting at the expense of the customer.
NOT GOOD ENOUGH !!!
You cannot sell someone something called a TOP DECK LONG LUNCH and give them a MIDDLE DECK SLAP UP TUCKED IN THE CORNER.
Captain Cook Cruises have changed for the worse and the only positive thing is that you gave me the opportunity to tell you what we thought of your changes before I went onto facebook to warn others of your new practices.
Product: Cost cutting at the expense of the customer experience.

Service: Unfortunately the sound system was not working properly and we could not hear the commentary. This was our first trip and we especially wanted to hear about the hatbour highlights. Very disappointing. There also seemed to be some confusion with staff service maybe more training required. Meal and weather was grear though.
Product: Great food especially the seafoos

The food are average, i order the long lunch cruise, maybe the route can be further more, not only in circular and darling Harbour only. maybe is the weather keep raining, so the view also average.

The food quality was excellent for a fixed menu deal. Both the food and beverage service by Olga were also excellent.

Service: Excellent food, great service and a fantastic view.
Product: Reasonable price for trip

Service: We boarded at Circular Quay and were shown to our table. Not long after we were offered water from the carafe - this was the last time we were offered water. Our entrees were served very quickly and they asked if we would like to wait to our mains-we said yes. They then came out not so long after. We pulled into Darling Harbour for the first time and the waitress asked if we would like our dessert now or did we want to wait. We said we'd wait. As we got around to the harbour bridge, we were given our dessert. We said, when asked at Circular Quay, that we were staying on board as we had booked the Long Lunch Cruise 3 1/2 hours. In retrospect, we should have got off. The food was great, but the drink service was virtually non-existent. No one asked if we would like coffee or offered to replenish our water and having already been on the first outbound trip, we did an even shorter version - not sure why you sell it as a 3 1/2 hour cruise.
Product: Please read all my comments re the service, or lack thereof. From where the boat turned around and started heading back to the wharf at Darling Harbour, the staff were more preoccupied with moving tables, chairs and setting up, presumably for the evening cruise.

Staff were very patient and pleasant

Service: Service was good
Product: Food was good, and a great variety, drinks a bit pricey

Service: Food was delicious the service was polite and professional.
Product: perhaps a little more variety

The staff were very friendly and the food and service were without fault.I would definitely recommend the long lunch to family and friends.

Service: The staff were attentive, the food was excellent and the drink (with a drinks package) was frequent and available when requested. The views around the harbour were spectacular and the cruise was at a pace where everything could be taken in.
Product: The food was well presented, very tasty and extremely enjoyable

Service: Always fantastic cruising on Sydney Harbour and Captain Cook give so many options for a great time. Staff are very friendly and professional and always make sure you are happy. The food is very good.
Product: Very good value for 3 course dining on Sydney Harbour

Very relaxed atmosphere. Highly recommend.

Service: The cruise was great the food excellent and the staff courteous and helpful
Product: The food was excellent and a variety for different tastes

Service: The staff was okay. After we complained they explained that there wasn't much fish at the buffet this time, which was really disappointing.
Product: My family from Germany came to visit me in Sydney. I wanted to take them on a cruise around the Harbour with Seafood. We were all very excited and couldn't wait to get on. To say that we were disappointed in the food and the cruise in general would be an understatement.. Nothing was as it was stated on the website.
I wasn't aware that chicken and roast were considered "seafood". There was one type of fish and some oysters, the rest was rice, chicken, roast and a few salads and some dry bread rolls. We took a photo of one of our plates to compare to the photos online. Online we were promised a variety of fish and prawns and not just dry fish and oysters. After telling the staff, they had some excuse as to why there was only two types of seafood. The food was absolutely miserable and a waste of money. We should have gotten fish and chips from Circular Quay, it would have not only been tastier and more authentic but also not a complete waste of money.

Service: In the buffet section, the seafood and vegetarian options were horrible. It was like having raw fish! On top of that the environment wasn't enjoyable. There was no music!
Product: In the buffet section, the seafood and vegetarian options were horrible. It was like having raw fish! On top of that the environment wasn't enjoyable. There was no music!

Service: Lovely food and service, great views.
A simple commentary would have been appreciated to point out some of the areas we were passing.
Definitely recommend.
Product: Lovey food, service and views. A simple commentary would have been appreciated to point out some of the unfamiliar areas of Sydney that we cruised by. Definitely recommend.

Service: Yes, would recommend
Product: Reasonable lunch menu, however, not a great choice for non seafood clients

The experience overall was fine. Maybe the food needs to be improved

Service: ran to schedule efficient and courteous staff food excellent
Product: Food we had was marvellous however your advertising is strong on you serving ocean prawns
I had a party of 16 including my wife the birthday girl who is a seafood lover and particularly loves prawns however we did not see a prawn served all day and so that was very disappointing

Amazing cruise

My fiancé and I enjoyed the service, the food, the views & the entire experience- an amazing day.

Toller High-Tea und schneller Service.
Schade, dass es keine Erklärungen zu Sehenswürdigkeiten gab!

Service: Overall the experience was very good and the food and the service excellent.
However the were a few minor issues that were a little off putting - We had a couple of older people in our group and all the stairs to get up to the dining level and then up and down to the toilets was problematical and it was a reasonably hot day and the air conditioning was not fantastic and it was difficult to get out side to get some fresh air as there seemed to be a couple of private functions going which limited access to the deck areas.
Product: The food, service and drinks package was excellent

Service: When we booked onto the cruise, there was no indication that the lunch was to be conducted upstairs. On arrival to the boat we were directed to go up the stairs where lunch was to be served. My wife is disabled and could not climb up the stairs. We were seated on main deck level, a table was prepared for us. We were seated alone in a rather large room with a window seat. To travel all the way from south west Victoria to see the Harbour on a luncheon cruise was on our to do list. Our experience was disappointing to say the least. There was no ambience to the occasion. We will not be recommending any of your services to any of our friends.
Product: Should we have received the service you advertised it was good value. however in our case your advertised experience fell way short of expectation.

Service: I enjoyed this cruise with my cousin from Russia who was wowed at the views of Sydney Harbour. We had a lovely buffet lunch with incredible views of all the famous sights!
Product: Delicious prawns and oysters!

Service: Our waiter didn’t seem to understand English, so you missed out on five stars.
Apart from that, all was very good, a great afternoon.
Product: $59 for a bottle of sparkling wine was atrocious.

Service: The service was excellent. We had a lovely table. The food was good and it took into account that I couldn't have dairy
Product: It was certainly a good experience and matched the previous time

Service: Waitress was very attentive. Food came with good spacing between courses. Staff pleasant.
Product: Service was very good, food was good, but could be a bit better. Seating was excellent. Drink package and single bottles excessively priced.

Excellent staff and comfortable cruising!

Wonderful cruise. Fantastic service.
I was suppose to take a lady in a large electric wheelchair. Luckily she was sick and wasn’t able to attend I had rung and was told the John Cadman was wheelchair accessible.
I had explained it was a very large electric wheelchair. I had plan ed to rebook for the lady in the wheelchair but on checking while there the ramp is very steep and at the top there is a thick metal bar which the wheelchair would be unable to navigate.
Must be very careful when you say wheelchair accessible. Need to clarify. It would of been awful if I had brought the lady and been unable to access the John cadman.
☹️☹️

Service: We had a lovely cruise the food was good the service good and the wine was good.
The boat was clean and tidy. On the voyage we did see a lot of the harbour but could have gone a bit closer to see manly wharf as we had friends form South Australia with us.I am not sure if they did tell us but we were not aware for a while that the information was only on the top deck. Would tell anybody to do this trip thoroughly enjoyed it..
Product: Food and wine good fair value

Service: Please play the music at least to make the atmosphere better as we just felt too empty when we were having our lunch.
Product: The foods just average, still need more improvement.

Everything worked out as planned and the venue is how I imagined my wedding to be, intimate and fun. I would also like to call out the event coordinator and the crew who looked out for us during the event. Everything is lovely, the food is delicious and words cant express our gratitude.

Service: My team had a FANTASTIC afternoon! The staff were absolutely wonderful. Helpful, kind and made the cruise a wonderful experience
Product: The food was good. One vegetarian option, a few meats and a couple of seafood options. The salads were nice though! Desserts and cheeses were nice too.

The 2 entrees we had were both very ordinary - Tiger prawns, and the Ravioli pasta.
The Tenderloin main course was very good.
The desserts were pretty small and looked like they had been out for a while.

Service: Service is excellent. High tea.selection excellent. An excellent outing.
Product: great value for sightseeing

We had a party of 9 - the food was fine and the waiter service was fine, except our 'fine' waiter advised us the cruise was over once we had returned to Circular Quay at approx 2.15pm and we all disembarked. Upon later research we realised we had been short changed by an hour and half! The issue was also mentioned by another of our party members via on line complaint . - The situation was an obvious misunderstanding by the staff member of the cruise length, we are sure he did not knowingly mislead us. Some of our party were quite satisfied with the cruise to that point anyway and had basically seen enough. Overall the experience was enjoyable
however we have missed an opportunity to enjoy more of Sydney Harbour !

Service: We really enjoyed our lunch and cruise. We only had a short stay in Sydney and this was a great way to enjoy a meal and the lovely views of the harbour at the same time. Would recommend.
Product: I'm not a seafood eater but my husband is. He enjoyed the seafood and I enjoyed the beautifully cooked ham and salads.

Service: Good food and group experience that is a little more special than the usual waterfront dining
Product: Lunch was great. Good to see vegetarian options on the menu. Sides as an option and /or bigger servings would have made it better.

Service: Booked the top deck long lunch cruise to catch up with friends in a space with good food and service. The cruise met all our expectations and as a bonus the Pianist provided just the perfect accompaniment to the the views.
Product: Excellent value package. The standard bar selection offered good quality wines delivered without fuss.

Service: Service was good, but the food could have been better
Product: Entree was good, mains lacked flavour, dessert was quite basic and underwhelming

Service: The service was great, the staff were professional and friendly. There was a good variety of food and it was delicious. we enjoyed it very much.
Product: already answered this question

Service: We spent a lovely long lunch cruising Sydney Harbour. The meal was enjoyed by all. We all felt that it would have been a lot more enjoyable if the 2nd part of the cruise went to different part of the harbour and not back around the exact same area.
Product: Due to the time of year of our booking it was hard to contact via the phone, but all emails were answered promptly and with all the relevent information.

Overall everything was done well.Would have been nice to have been informed that we needed to collect boarding passes before we boarded Nobody asked us after boarding whether we would like drinks. Once this was asked for the drinks kept coming. Food was great. A great afternoon out.

My wife and I booked on the Long Lunch Cruise to celebrate my wife's 80th birthday.We were welcomed on board by a very pleasant waitress and then served with an excellent 3 course meal while taking in the sights of Sydney Harbor.My wife said this was the highlight of her birthday holiday in Sydney and would highly recommend it to visitors to your city.

Service: Service was excellent
Product: Food was excellent but I thought the main and the entree could have been a bigger portion

Everything was great experience.

Service: All the staff that served the meal were great happy to help and nothing was too much trouble
Product: Food was average, if the focus of the experience was the lunch it was disappointing, I treated myself to a cocktail but was less than impressed with what i got they didn’t even have a umbrella! This was a once in a lifetime experience for me but i felt letdown there was no flare no special touches what i got was a boat trip around the harbour and lunch there is so much scope for that to be turned into something special but it wasn’t and the trip gave itself an early mark, i realise there wasn’t supposed to be commentary but that too would have made the experience better, considering lots of people on the cruise would have been visitors to Sydney some explanation of what we were seeing would have been good, the dressed up “captain cook” seemed to be trying to blend in rather than sell the product I’m sure if he was more vocal he could attract more business fo you

Service: The food was not up to standard different to what was on the menu
Product: other then the food it was a beautiful cruise

Service: The Sydney 2000 was in remarkably great order for a boat of her age. Clean and fresh. The Deck we were on was spacious with huge windows to enjoy the view. The High tea offerings were delicious and generous and the service was great. Can't beat Sydney Harbour as a backdrop!
Product: Very reasonably priced-Great value for money

Fantastic service, great food. We had a thoroughly enjoyable cruise.

Service: I have to say I was very disappointed to say the least.
The sparkling rose on arrival was rather nice but the children were given two orange juices with no option to change to apple juice or similar.
A surprise to get deep fried spring rolls and sausage rolls on the middle tier of the plates. Also, on the top tier there were 4 minuscule sandwiches between the 4 of us ( one each)...
We asked for wine once our sparking was finished and had to pay straight away-we could could not start a bar tab-unheard of.
The commentary of the harbour was a recording-it was therefore much less personalized and it was also extremely quiet-almost inaudible.
The idea of a harbour high tea cruise was much better than the execution. I would not recommend and will not return :-(
Product: I have to say I was very disappointed to say the least.
The sparkling rose on arrival was rather nice but the children were given two orange juices with no option to change to apple juice or similar.
A surprise to get deep fried spring rolls and sausage rolls on the middle tier of the plates. Also, on the top tier there were 4 minuscule sandwiches between the 4 of us ( one each)...
We asked for wine once our sparking was finished and had to pay straight away-we could could not start a bar tab-unheard of.
The commentary of the harbour was a recording-it was therefore much less personalized and it was also extremely quiet-almost inaudible.
The idea of a harbour high tea cruise was much better than the execution. I would not recommend and will not return :-(

Service: Service was faultless. Friendly, requests were sorted immediately. Lovely people.
Product: The welcome on board was friendly. The vessel was superb. Very comfortable. Not squishy. Everything accessible.

Service: Could not hear the commentary whatsoever.
There was smoked salmon & oysters..... I don't eat raw fish nor oysters so all I could have was the chicken plus prawns. Would be nice to have maybe some cooked fish & maybe some beef. Just not enough variety.
Product: Not enough variety. I don't eat smoked salmon or oysters. Cooked fish would've been nice & maybe beef as there was only chicken drumsitcks plus a veg curry

Very Good !
Thank You for your service & Smile !!

Service: We celebrated my Mum's 90th with the High Tea and CCCS were very professional and kind and looked after us beautifully.
Product: High Tea was great - they even catered for one of our party with a vegan option - great service, relaxing and enjoyable.

Service: Only a small selection of choices for what is called a buffet.
Don't know if this was because they usually have a larger boat?
Hospitality staff were very good
Product: already said why.
selection not that good

Excellent experience, service and food!

Service: Great service from the checkin to the end of trip
Product: Great service yum food, beautiful day

It was a fun experience sailing on Sydney Harbour and enjoying afternoon tea. It was nice hearing the commentary on the history of the Harbour as we cruised. It was a bit pricey for what we got, but was a lovely way to spend my birthday.

Yes, I would recommend them and use them again

Service: The entire Long Lunch Cruise is conducted professionally, from the boarding of the boat to the disembarking. Location of tables, service by staff and the range of food are all very good. This was about the 8th cruise we have done and all were good. Recently we were on the smaller boat than before and I would probably lean towards the larger one for experience. One little issue which I'll mention, without a solution is, the issue of the double trip which we have taken every time and enjoyed. Perhaps a clearer explanation to guests as to their options and the procedure would be helpful. We have felt , on a couple of occasions that we were not welcome to stay on for the second tour around the harbour, when the Afternoon tea group boards. Could I suggest a possibility that you consider some token addition to the Long Lunch guests who stay on for the second run of the harbour. Perhaps a glass of bubbly at the same time as the high Tea guests get theirs, or a cup of tea or coffee simultaneously. We took our daughter on the last Long Lunch recently , which was her first time, she enjoyed it very much. But she was puzzled as we set out on the second tour around, all the guests on the other side were getting their high tea and we were sitting watching the harbour views. I just think, if you offer the second tour around, then some form of inclusion would not go astray. I know everything costs money but you do really want all the guests to feel they are part of the trip for the whole of the experience.
Product: I have just written a fairly complete comment in which I said we enjoyed the Long Lunch and this is about our 8th such trip over the last 2 or 3 years. I also suggested some attempt to include the Long lunch guests on the second Harbour trip for the afternoon with the High Tea guests would not go astray.

Service: Good food, good service
Product: Plenty of good food and choice available

Service: very enjoyable, great food . helpful & engaging staff
Product: very enjoyable, friendly & helpful staff. great food

Wonderful afternoon

The food was great. Thumbs Up

Service: Needs improvement. Food has not been good this time around and the commentary was not available at this trip which was available in previous trips.
Product: Food has gone downhill since.

Friendly staff & great food

Service: The crew could not have been more courteous and helpful.
Product: Great food, excellent service great ambience

Service: very professional and genuine Great vibe
Product: very good food just a little hesitant with serving drinks Cruise trip perfect just a touch rushed from customer perspective when there was plenty of time

Service: Thought it was an excellent experience.
Food was good plenty of choice with Premium Drinks Package.
Service was good and very friendly
Product: Value for money - great food and drinks package

Service: Although there were a very small number of people booked for lunch the service provided by staff was very poor. They confused the initial drinks order and forgot the coffee order at the end of the meal. We were given a basket of bread rolls for 4 people but no butter. When I asked for butter it took a long time to deliver and there were only 3 pieces of butter
Product: We were upgraded to the long lunch as not enough people had booked the buffet. We would have preferred the buffet as I assume there would have been a greater choice of dishes.
Also I paid extra for window seating but on the day there were so few customers that everyone had a window seat.

On a positive note the food was beautifully cooked and presented

Would thoroughly recommend. The service, food and history of Sydney was great. The view from the boat was terrific and the weather was kind to us. Boat was clean and tidy.

good attentive service, not over top, easy to move around, window option is worth it if you just want to sit and enjoy the views

Service: I had 9 other friends join me on the cruise on 22 June 2019 and they all praised the quality of the food and the presentation, the staff and the overall cruise experience - we had a ball and thank you Captain Cook, we will be back.
Product: Lunch was superb, the food well presented and my friends are now raving about the fantastic cruise

Service: thought it was meant to be a relaxed long lunch..
after boarding some people had boarded earlier & were half way through lunch which meant we were neglected a little as staff we busy serving .. I had to get up & get water myself as we were not offered any drinks & were looking for a drink
Product: easy enough to make booking with accurate date & seating options

Not enough food compare to the price you charged per head

Service: Outstanding. Not only was the cruise wonderful and the normal high tea catering delicious, the chefs provided my mother with a personalized selection of high tea food catered specifically for her (many) food intolerances. Although we were advised that they may not be able to cater for her requirements, we were very pleasantly surprised to find they had exceeded our expectations. Thank you SO MUCH for an amazing afternoon.
Product: Fantastic value for money!

The cruise was for my sisters birthday and I requested the best seat in the house. And you delivered this along with excellent attention to detail, beautiful array of food and friendly professional staff. I have already recommended it to a lot of my family and friends.

Service: Friendly staff - and quick responses to queries on email re arranging a birthday cake
Product: Nice lunch - lots of food. vegetarians well catered for

Service: We expected more of the cruising AND expect to get coffee or tea with this expensive menu.
Very disappointed.
When we order a drink I saw waiter squeeze small lemon pieces into jug and then tossing the lemon in the jug. Not very hygienic.
Product: Disappointing with cruise, lunch and no coffee with this expensive menu. Cruise should go further

Service: The staff were all very friendly and helpful.
Product: Easy to buy online and download tickets

Service: The service was excellent. I thought that the food could potentially be slightly improved, but overall it was good. Unfortunately I had a very noisy, large group next to me whose children screamed and ran around the whole time, which didn't make for as relaxing an environment as I would have liked. However, that is not your fault. I was offered additional champagne, possibly as an apology, and appreciated it.

My one regret is that we weren't given any information about the harbor or points we were passing, which would have been interesting and appreciate.
Product: I thought the sweets could have possibly been a bit better, but otherwise it was a nice tea service. I did appreciate that we could have more than one pot.

Service: - Table service was average. Water had to be self filled as we didn't order additional drinks so were ignored.

- Food arrived promptly which was good. Food was above average in quality, except for the desserts which were on the smaller food court like appearance side.
Product: Value for money was debatable. Probably better for tourists who want good views.

Food was excellent but served a bit too quickly for the "long lunch" cruise. It was a long cruise with a quick lunch. Also the 'long cruise' was two circuits of the same route so we disembarked after the first circuit. Others stayed on for the second loop. However, a very enjoyable experience.

Service: Great experience and really good food, my steak was cooked to perfection. Crew were friendly and knowledgeable. Would definitely do this cruise again, if we are ever we are back in Sydney.
Product: Service and food was great, steak was done to perfection, and on such a beautiful harbour. Loved it.

Service: Great service and excellent food .
Product: Great service and lovely food .

Service: Yes would recommend this cruise to my friends in WA. Service was great with friendly staff - it was a perfect way on a wet afternoon as a visitor to Sydney to enjoy and see the famous Harbour landmarks while being dry, comfortable and enjoying lovely food at the same time.
Product: All the food was excellent very enjoyable.

Service: Second cruise we have done. Food excellent, staff even better. Great value.
Product: Second cruise we have done. Excellent food and even better staff. Great value

Service: Friendly and helpful crew. Very good with some difficult passengers
Product: Scrumptious and just enough

Service: very very good... the staff are so poLite and Looking after me and my famiLy...
Product: very easy onLine, safe and hassLe free

Service: Service and meals were without fault. Staff were congenial, well spoken and attired.
My only disappointment was the photographer did not advise of costs prior to unudertaking photography.
Product: Cost per capita and time pleasing

Service: Excellent all good
Product: Excellent, great selection

The staff were extremely friendly and made us feel comfortable. The 3 course meal was outstanding. We couldn’t rate it more highly

Service: We were seated promptly by smiling staff. Food was plentiful and delicious, and serving staff very efficient and friendly.
Product: Delicious and varied. Plenty of food .

Service: Our waitress, Vivien if I remember correctly, was lovely and made our afternoon delightful. We felt very welcome.
Product: The price we paid for the cruise and three delicious courses was remarkably cheaper than what I would have expected!

Service: Everything was wonderful. The staff, the food and the views were of a very high standard.
Product: Food, staff and cruise were great.

Everything was perfect...didn't want to get off...

Service: Everything was good. I will come back.
Product: Last time about 3 years ago the buffet lunch had more variety.

Service: It was a very good itinerary as they didn’t speak all the time.
Product: It was value for money. It was good how they kept topping the dishes

Service: Done very well, kind staff, Delicious food well presented. Amazing views of harbour
Product: I dont eat seafood but the salads were amazing.

Service: A great day on the World's best Harbor
Product: Good service showing Empathy to oue requests.

Service: What they did well ? EVERYTHING.
Product: Excellent value for money. 1st rate meal, excellent table service together with the best harbour in the world. It's worth doing again and again and again.

Service: Everyone on board was on their best behavior and will definitely come back
Product: Great selection of choice

Service: the ship is excellent, it was easy to book, the food and staff were excellent
Product: great menu choices and a lovely cruise

Service: Awesome service great location great food
Product: Sufficient amount of time to enjoy

Service: Not much variety with the food selection. The vegetarian option was a curry and it was way too spicy!
Product: Not enough variety in food. Food was nice though.

From the moment we stepped on board everything was brilliant! I’d recommend anyone wanting a great long lunch in the most beautiful harbour in the world to book now...

Beautiful Mothers Day Cruise.

Service: Pleasant staff, well- appointed boat and seating arrangements.
Product: Good value for money and easy to pay online.

Since this is my first time experiencing it! For mother's day,I paid a high-tea cruise for my mum, sister and l to spend some quality with her as she is always working and barely home! We loved the whole experience! (Mostly my sister as she was excited for the food 😂!)

As my mum quote 'It was a nice change of view!' as we usually just let her sleep in, do house chores for her and make breakfast in bed!

But overall we enjoyed it! I will love to do it again sometime! I just wish that there was more variety types of food!

Service: Friendly staff. Nice foods!
Product: Best value for money. Long lunch cruise allow me to have lots of time to entertain my guests.

Service: We both have been twice once on an evening dinner cruise . This time we had a long lunch. Boarded at Circular Quay your staff we marvellous, dressed very smart clean & professional. Lunch was very enjoyable my steak was perfect I could cut it with a plastic knife if needed it was tender.

Thank you
Product: Value for money, easy to book, very courteous.

Service: Excellent. My only complaint was the bubbly drink was almost flat.
Product: Well presented, excellent service. Chocolate quality poor, but strawberry delicious

Service: The experience was very disappointing! We were on the same "mother's day cruise" 2 years ago and we spent the entire afternoon cruising the harbour and it was great day! This year we spent most of the day docked at darling harbour 2X and Circular Quay 2X - We spent at least 1.5 hours stopped at the dock than cruising the harbour. When I asked the lady she said its not a special cruise but a normal afternoon cruise which differ from what i was told when i booked over the phone.
Product: pricey for spending the day docked at darling harbour and circular Quay

Service: I booked high tea from Christchurch, New Zealand. Smooth sailing all the way, great service from the moment we entered onto the boat.
Took my mother on Mothers day, we both enjoyed the afternoon...thank you
Product: The service, the food tasted fresh and tasteful

Service: I loved the cruise. Its the perfect way to see Sydney. The food was good and I enjoyed the commentary about the history of Sydney!
Product: Great food and wine. All round enjoyable!

Service: Booking and service was great
Product: The food was great and plenty of it, the prawns and oysters were fresh, really enjoyed lunch on lovely Sydney Harbour.
The commentary was a little hard to hear at times, particularly the female voice.

Service: service was very good, nice to see edward was working that day.
food was good
Product: all good,fresh food and good variety

Great service, the team were able to provide us with a last minute birthday request and surprised us with a cake, it was really sweet and the family had a great time! My dad especially enjoyed himself celebrating his 80th birthday

Service: We took our Aunt out for a seafood lunch cruise for her 90th birthday. We could not have asked for a better day. The harbour was superb in all it's a glory on a picture perfect day. The food was excellent and plentiful and the staff were wonderful. Nothing was too much trouble. They went above and beyond to make our aunt's day very memorable. They brought out the cake after lunch and even sang Happy Birthday to our aunt. She loved it and said it was the best birthday she had ever had. I cannot recommend this venue highly enough.
Product: The seafood as well as the other food was wonderful. Very fresh, tasty and more than enough.

Service: The food was delicious,the staff (malik) young lady asian looking served us quite well.I cant remember her name but i can see the smile.The people are good.We are definitely coming back for another activity,
Product: Excellent service.The staff were very good.

Service: The staff were all smiles, attentive, approachable and lovely.
However this being my 3rd time on the boat within 3 years I wasn't impressed with the food variety and quantity avaliable.

My previous visits the buffet had a much larger variety of options and serving sizes much larger

Desserts and fruit salad was disappointing.

To be honest i dont think I would choose this cruise again once seeing the other buffet lunch cruise options on offer for same price.

Thank you for the opportunity to give feedback and your staff once again were amazing hosts.
Product: IFood not great, limited options

One person pulled out on the spot. So Captain Cook cruises gave us the credit to use at bar which was really nice from them. We enjoyed the lunch. Vegetarian curry was very delicious. We would definitely be back again. Staff was really friendly and nice. Great customer service.

Service: Friendly staff, food was really nice and presented well. Perfect to spend an afternoon sitting back and relaxing admiring Sydney harbour
Product: God value for money, food is delicious

Service: My daughter on the day ordered a window seat costing her $30.00 when we got on board there was hardly anyone on board and plenty of window seats left. I felt that the lady who sold it to her should have advised that there would be no problem getting a window seat!
Product: A good selection with friendly service!

Service: could not have been better, staff meal and quality of the boat were first class.
Product: great food, we had the drinks package and it could not have been better.

Service: Window side table charge is too expensive as it's charged to each person. All other services and foods quality were good.
Product: It's good but a bit expensive

Service: The restaurant servers and restaurant managers were very nice and accommodating to my allergic needs . The food was terrible and we were unable to hear the commentator speak about the landmarks throughout the entire cruise. I would not recommend this cruise to anyone.
Product: The only seafood was rubber shrimp. The food was terrible and we were unable to hear the commentator speak about the landmarks throughout the entire cruise. I would not recommend this cruise to anyone.

Service: Staff was really nice.
Product: Absolute rip off. Make sure you pay the minimal amount for this.

Service: Excellent service. Very nice meal.
Friendly and efficient staff
Easy website to use. Friendly staff at check in.
Beautiful day out on a beautiful harbour.
Product: Excellent food and service

Service and experience sensational.
Can't recommend it highly enough and would definitely do again!

The food was fresh and varied. We paid extra for window seating and the window was very dirty making it difficult to see through. We were hosting friends from overseas and were embarrassed with how the staff discussed the drinks bill at the table. We didn’t request NRMA discount voucher for the online lunch reservation because it was difficult to know how to do this and the staff on board did not know how to apply on the drinks bill - a $5 discount on a $60 bottle of wine was not 20% discount. We were not as fast as others lining up for food so there was little left which was also disappointing. The seafood was fresh and tasty though.

Great service!

With food, there wasn't enough for everyone.. we missed out on desert but other than that it was great

Service: Absolutely wonderful day. Boat is amazing and so comfortable. Food delicious and staff very friendly. My party of 13 all loved our luncheon cruise.
Product: Good value for money.
Would recommend.

Service: Excellent service and a beautifully presented meal.
Product: Excellent value for money.

Service: It was the day before Easter weekend and it was as if the staff were non existent. No-one came to take an order for drinks, we had to ask for water and go to the bar ourselves for our drinks.
We also thought that the seafood was tasteless. We invited a friend for his 80th Birthday and have been on these lunch cruises before and really enjoyed the food but this time it was very bland. So disappointing.
Product: All the seafood was very poor - completely lacked taste.

Service: Great Cruise, Great Service, could not ask for a better experience.
Product: Long Cruise, Bar package, Great Day

Spot on, beautiful attentive Staff

Service was great. Food was also really good! :)

Service: Friendly helpful staff
Product: Beautiful prawns and oysters,and a selection of other tasty foods.

All very organised, clean and modern boat, staff helpful and friendly, nice relaxing tour.

Lovely lunch, the seafood was so fresh which is amazing!
But 1.45hrs can be a bit of rushed if it's your (your guest's) 1st visit to Sydney. 2.15hrs would be more realistic to allow passengers/visitors to better enjoy the ambience.

Service: We had an excellent day, the food was very good as was the service, we also enjoyed the commentary as we floated along it was very interesting and we learnt history of Australia that we didn't know about .
Product: It was worth the expense, food was wonderful but meals could have been bigger, for a long lunch we expected a 4 course.

Service: the service was great the food was great. but we were very disappointed that the cruise only lasted 1 hour 50 minutes when we were informed that the cruise would be 3 hours 30 minutes. we did not get what we paid for.
Product: as mentioned, we were very disappointed about the length of the cruise

Staff were very friendly and helpful, our waitress was Mickey. Food was delicious and very good value for money.

Service: Your booking staff was easy to deal with and informative. Upon arrival it was suggested to take photos first up on deck and then sit down to a leisurely lunch which we did and enjoyed. The only negative was I thought a bit more time would be good.
Product: The food was fresh and delicious.

Service: The high tea experience was amazing. The food was really good and fresh. The servers were very friendly and accommodating. Would definitely recommend to all.
Product: The high tea experience was amazing. The food was really good and fresh. The servers were very friendly and accommodating. Would definitely recommend to all.

From the original booking for our group to going on the lunch cruise, the attention of the staff was fantastic.

Service: Food was great. Best views in the world. Ship was also great. Only thought with the drinks service, they forgot us. Only had 1 round of drinks and not offered any further. Then they gave us the bill. We finally had to ask and also ask for coffees.
Product: Great Value. Highly recommend a Long Lunch on the seas.

Service: We would definitely be back! We chose to do this cruise the same day we arrived in Australia for the first time-I was a little nervous about how my near 8 year old would do but according to her this cruise "Was AMAZING!!!!" and "I will remember it for the rest of my LIFE!!!". Her first high tea and the crew was tops. We were welcomed with (me)-yummy pink bubbly (kiddo)- fizzy drink of her choice. I took a time lapse of the entire trip which turned out quite well. I did feel the savoury nibbles might have been more towards adult tastes--was it onion/beetroot chutney mini pies??? (menu is online--readers can double check on their own)-- just keep that in mind if you are pondering going with a youngster--I traded my daughter some of the adulty food tastes for more kiddie one (so I missed out on a sausage roll)---was definitely not a direct mirrored plating (ie: 1 each of something for each guest it felt like- at least on our table). Not a complaint just an observation in case someone is expecting a 1:1 plating. Anyway.... High tea is up several flights of boat stairs--level up before top deck, a nice well windowed room. If you are facing the front of the boat I would definitely choose to sit on the RIGHT side as majority of what is being commentated will be out that side of the boat for most of the time. We sat front left and still was able to see quite a bit. We are allowed time out on the deck--take photos, lots of opera house and bridge opportunities. There was a professional photographer taking photos of us at our table for an extra fee per photo-- thankful for that opportunity to purchase those as it's hard to do so traveling alone with a youngster. I would suggest to the boat, that possibly not all speakers were functioning at 100% in the high tea area? I felt like sound was coming / aimed more towards the (facing front) right side of the boat--it might be beneficial to have small helper speakers scattered more towards the sides where the boat curves--I felt maybe we missed quite a bit of commentary- especially when the larger groups on the (facing front) right side of the boat were chit chatting all at once. I can imagine with a full tour commentary might be extremely hard to hear with the entire area chit chatting away. that said for other passengers...maybe keep that in mind... if you are wanting a cruise with tea for a tour commentary-and the tea is packed full...be aware you might not hear everything...the actual harbour tour might be a better fit.
Product: ease of purchase was 5 stars! booked online a few weeks before our trip overseas... printed confirmation out... got tix in hand after checking in at bookings on dock 6. easy peasy!

Service: Very attentive staff
I would suggest not presenting the bar bill 1 1/2 hours into the 3 1/2 hour cruise though
Product: Food was better than I would have expected, very relaxing

Service: We enjoyed the meal and the service. we paid more for a window seat which was well worth it.
Product: enjoyed the meal and the service. Paid more for the window seat but it was worth it. first lap around we ate our meal and the second lap we took our drinks onto the deck.

Service: The staff were very friendly and caring and couldn't do enough to assist my mother in her wheelchair.
Product: Food was enjoyable but I would expect a more spectacular buffet on a cruise, particularly the desserts which were very ordinary slices.

Service: Very friendly & helpful staff.Food was good & plenty of variety.Boat was very spacious & comfortable but a little tired & could do with a revamp inside.
Product: Food was good & plenty of it but not excellent

Service: The staff were lovely. We had been 12 months prior and enjoyed our time so much we booked again. However this time I felt the variety of food was not as much and there was no commentary as we cruised around the harbour. I was disappointed with that as we took our daughter this time and there were foreign visitors also enjoying the lunch, but had no idea what they were looking at.
Product: It would have been nice to know what we were eating. There was a vegetable curry, that was a bit too spicey for my daughter. She put it on her plate not knowing exactly what it was. It would also have been nice to know what cheese was on the board. Tags please.

Service: The cruise was extremely well organized. The service provided by Servers and Crew was first class and the food was of high (restaurant) standard.
Product: Very pleased with the purchase

Service: My boyfriend took me for my birthday, I loved it and would recommend the long lunch to anyone. Had the best day ever. Perfect present for the young and old. Had champagne for the first time and the 3course meals were amazing. Especially the desert that was Malibu and coconut slice with a birthday sparkler along with the whole staff and other patrons all singing happy birthday. Perfect for a beautiful day on the harbour. Plus as a smoker the top deck was allowed smokers to enjoy the views of Sydney Harbour with interesting audio of the harbours history
Product: Food was amazing. Best ever 3course meal. Birthday surprise, most amazing and friendly staff. Other patrons friendly and approachable to chat with.

Service: Great service from staff at King St Wharf. Even after they made an error, they were very apologetic and went to a lot of trouble to ensure the error was corrected.
Product: A nice buffet that I really enjoyed but it did not have any WOW factor.

Service: Excellent service from the staff on the cruise
Product: Good food and plenty of it

Service: The cruise left right on time. The staff were welcoming, friendly and professional. The buffet was fresh, delicious and plentiful. Overall the dining room was comfortable and clean. The ladies toilets were modern and clean. We had a lovely time. Thank you!
Product: A great variety of fresh and delicious food including the seafood. The amount of dessert choices were just right.

Service: Friends travelled and were thrilled at the experience and most definitely will spread the word
Product: Made to feel Special OWZAT!

Service: Friends travelled and will spread the word. They were delighted
Product: Friends travelled and even though the cruise was explained, they were more than delighted

Service: Customer service could have been improved. The waiters were more busy cleaning up for later events than coming to follow up with coffee requests or drinks or whether things were oK. Need better staff training in hospitality. It was good not to have people/ tables too close. The cruise was nice. We appreciated the 3 yr old twins being invited to see the captain. It was nice to have our birthday cake delivered by staff.
Product: My husband's pasta dish had something hard, a piece of ravioli or pastry. He complained to the waitress. The children's meals were good. In general the meal was good and enjoyed. 2 guests wanted soft drinks but told there were none only juice. Disappointment for them.

Everything was well organised, the boat was clean the food was excellent and the service was very good.

Service: We chose the Captain Cook Cruise Long Lunch to celebrate the retirement of one of our long serving employees. The cruise did not disappoint. We were a party of 15 and the service and food were both excellent. We will not hesitate to book again in the future.
Product: The long lunch was exceptional value for money. We booked early and due to the size of the party, received a discount on the fee. There was also the option to board and disembark at two different locations which meant that people could leave at a time that suited them.

Service: Perfect Lunch cruise

Fantastic experience for my Mothers 70th birthday. Service and food was excellent.
Yes, I would recommend the service. Cannot think of any complaints.
Product: Perfect Lunch cruise

Fantastic experience for my Mothers 70th birthday. Service and food was excellent.
Yes, I would recommend the service. Cannot think of any complaints.

Service: Excellent service from staff and very good buffet
Product: Good variety but desserts were limited

Service: Wonderful
Product: Not a seafood eater but enjoyed the other food

Service was great. Meals where very good we all enjoyed what we had.
Just only thing i would complain is you need a proper coffee machine to make good coffee and cappuccino's. Its nice to finish a meal with good coffee.

Service: The food was average, sausage rolls were overcooked and dry, the mini cupcakes were dry, the mini fruit flans were sour. The commentary was not good for the hearing impaired
Product: I bought online but then had to go through the process again at the wharf, showing my credit card and signing forms. What is the point of buying on line to save time?

Very attentive

Service: Excellent service, food and wine was great, no probs there.

My only disappointment and also my fellow interstate travellers was the actual cruise, basically all you do is keep going back picking up and dropping off, I have seen more of Sydney Harbour on every other cruise I have done, no out to Watson Bay, into Rushcutters bay, nothing really, it is the actual cruise journey that lets your company down big time, it was universal that none would cruise with you again if that is your attempt at showing off the worlds best harbour,
Product: Food and wine no probs all good there as was the service

Service: Very professional and helpful
Product: The seafood was fresh and plentiful

Service: The cruise was good, the service personnel very friendly and helpful. The only thing we were missing was the fish and the mussels, as noted in the pre-cruise pamphlet. Also, we would have wished for a bit more variety in the cheeses. Other than that, the food was very good, in particular the prawns and oysters
Product: The advertised fish and mussels were missing from the food on offer. Also, there was not much variety in the types of cheeses on offer. Everything else was fine.

Great personalized experience!

Service: Value for money. Had friends from Canada with me and it gave good tour of harbour while enjoying a lovely meal
Product: Had an allergic reaction to the curry. But all other food excellent

Service: the buffet lunch was good and we were seated at window table which was very nice. We would have liked to have seen more of the harbour and less of Bangaroo
Product: the oysters were better than the prawns and the rest was good

Service: Service was excellent
Product: yes the steak was cooked to my liking and the other two courses were great.

Service: This was my second lunch cruise so I was more delighted than surprised by the friendly professionalism of all crew members.The food was excellent and abundant. I will be dining again.
Product: The range and quality of food were excellent. Table service was professional and unobtrusive.

Service: Excellent in all aspects
Product: Excellent food and service

Service: We appreciated that the tea service was flexible to be able to use soy milk and give us a vegetarian spread! The lightening bolts over the harbour made for an exciting cruise!
Product: Please See other paragraph

We had a fabulous time aboard Sydney 2000. It was our wedding anniversary. The staff made us very welcome and even organised for our fellow passengers to give us a round of applause. The bar staff shouted us mocktails with sparklers. We also met another couple sitting near us from Tasmania and by the end of the cruise we were organising to visit them for a holiday.

The service was great but not exceptional

We had a long lunch harbour cruise on the MV2000 for our anniversary. the food and service was first -class.

Service: Fantastic experience for my Father’s 80th birthday. Service and food was excellent.
Product: Food and service was excellent.

Great afternoon for the hi tea cruise will be back when we are in sydney again . Regards from new Zealand.

Service: Yes, I would recommend the service. Cannot think of any complaints.
Product: The coffee options which printed on a card at one end of the table and not obvious, were not pointed out to us.

Service: Food availability - no dessert when went to eat and drink service non existent not even water
Product: As mentioned on previous comments

Service: Excellent service. A bit shocked we were not told that the coffee was extra - $8 a cup was too high.
Product: Excellent lunch, service and position of table

Service: Wonderful welcome at wharf and on board the ship. Staff with a great attitude who enjoy their jobs and working with their customers. Seafood plus included in buffet with deserts n tea/coffee/ hot choc... and on our fabulous harbour. What amazing views. Met the blokes with the best jobs in Sydney...
Product: The picture says 100 words... and the food was so fresh and the supply continued. Excellent value for money.

Service: The service exceeded expectations. Staff were incredibly attentive and polite.
Product: The lunch was delicious and good size servings. Also had a drinks package and was well worth it.

Service: Yes had a wonderful time service and food great would come back again for sure. Would recommend to anyone.
Product: Lovely fresh and delicious

Service: Amazed by the efficiency of the movement of ferries in and out of the terminal. It seems to run like clockwork. The help at the ticket office was very much appreciated. The lunch cruise was very good from beginning to end.
Product: Very good value for money

LOVLEY DAY , GREAT SERVICE

Service: I had booked for 36 people for my mums 60th birthday party. We have been on the Captain Cruise for the Seafood buffet lunch before which I was very impressed with, however, unfortunately this time I was extremely disappointed with the quality of food and the poor variety of food. I was extremely embarrassed in front of my friends and family making them pay $85 per head for terrible quality and terrible variety. A seafood buffet should include grilled fish, cold crabs or bugs, smoked salmon, oysters, and cold prawns. Unfortunately at this event, the only seafood offered was smoked salmon prawns and oysters. Also the non seafood options were terrible. The vegetable curry was awful, it was so obvious the veggies were from the frozen variety and their texture was tasteless and resembled cardboard. The salads were lacking substance and the roast ham was sliced roughly and was so salty.
I have enjoyed RSL food for 1/4 of the price over this buffet. It was so sad that mum didn't enjoy the food at her 60th birthday and I will never book an event or take the gamble that the quality will be as good as it used to be. It was way too expensive for the poor variety and so embarrassing for your lovely staff to be serving such a boring lunch.
Product: My above feedback will explain.

Service: We were greeted by friendly staff before we even boarded the ship! Onboard the staff were all smiles and the service was great.
Product: This was a surprise gift for 2 special girlfriends and they told me several times that this experience was the best hi-tea they have had

Service: Good variety of food. Pleasant crew. Good information for the tour.
Product: Great variety . Nice and hot.

Service: Our Waitress was great
Product: It was fine..........,................

Service: Very good experience!
Product: Good service..! I loved it..

Service: Nice food and a pleasant experience, the team had a good time. Thanks!
Product: Service and food were both great.

When I did the online booking it kept reverting back to the current date instead of the planned date. I changed it twice but when I checked, I was booked on a long lunch cruise that day even though the start time had already elapsed. A quick phone call and his was rectified.

Service and food was amazing just wished the actual cruise was a bit longer.

Service: We both thoroughly enjoyed ourselves, and the food was wonderful lots of choices.
Product: Absolutly fabulous seafood lunch

Every Captain Cook cruise we have been on have given us exemplary service

Service: Good buffet, helpful friendly staff
Product: No shortage of food. Well stocked buffet good selection

Service: The service at the table was good but not exceptional. More help with drink service would have enhanced the experience.
Product: The quality of the seafood was first rate, although some people in our group felt that the replenishment of the serving plates was slow to happen, considering that the cruise only lasted two hours.

The full complement of desserts was not available to all of our group as these were not in great abundance and not replenished.

We were really looked after. The space was perfect. I would recommend the experience.

Service: Everything was well done and the staff were friendly and very attentive,we will back!,
Product: Easy booking friendly web site

Service: Food was great, staff were fabulous. We very much appreciated the staff making my cousin's birthday special by bringing out a cake and singing happy birthday to him.
Product: I would have liked the option to add a beverage package onboard.

We enjoyed our cruise, and the food was great. We would do it again. The long lunch cruise goes over some parts of the harbour twice. We would have preferred travelling further instead.

Service: Good ambience great food
Product: Good ambience great food continue

Service: Not up to expectation
Long Lunch Cruise was very short on cruising the best harbour in the world.
Three times into Darling Harbour and not much further than Elizabeth Bay can hardly be called a SYDNEY HARBOUR CRUISE!!!!
The food was average and the wine prices were expensive.
Product: Not up to scratch when you are trying to impress visitors

Food and service was great but the commentary was very hard to hear

Service: The food was excellent. The groups that attended were interesting to talk with, and the harbour spectacle is always worth raving about.
Product: Good food, very well presented

Service: The cruise around the harbour was good, but we could have been inform in regards to the lunch arrangement.
Product: Seafood lunch was o.k., but we could have been informed of proceedings for getting our lunch.

Most Definitely would recommend, service was excellent

Service: I’ve been to captin Cook high tea cruise before and I really enjoy it howevery this time I booked it to my family who were visiting from oversease, the experiene was really really bad, they were very laye in serving us food, all the table got their high tea except us almost 30 min after the cruise started. We also requested for all the food that has Pork to be removed and they brought it only fruite and vegtable which is a vegeterian menue we did not ask for. They took another 30 min to provide the food and we had less that 30 min to finish our food it was ruched, we also needed water but could not find anyone to ask there were no service till the end of the cruise they arrived and we asked them for water and coffe and they replyed that the cruise ended. It was soo bad we did not enjoye it
Product: The cruise was not worth the money at all

Service: Really good food very clean. Staff terrific!
Product: Good food well presented and staff were so nice

We were a group of 10 relatives looking for somewhere different for lunch around Circular Quay and decided instead to try your "long Lunch" cruise. Apart from our table to be somewhat crowded we all had a great time. Personally, because of my age I found it difficult to traverse the steep stairs onboard. The food was better than expected and enjoyed by all.

Service was excellent as was the food. Wine list could be improved. Do feel that having a top food and premium beverage package that we were charged for tea and coffees! Really.!! Staff felt embarrassed at having to ask for $$$ form tea and coffees. We had spent over $300 per couple on the day.

Service: Booking for 35 was a simple process and the seating was perfect. The food was very delicious and plentiful.
Product: See previous comments as menu and quality was first class

Service: Well organized. The buffet luncheon was very good, food plentiful.
Product: Plenty of choice ang good quality.

Service: Bar staff were slow at serving& seemed I bit confused regarding people’s drink orders.
Product: Seafood was great. It did not run out as well.

Service: Yes i certainly would,the service was fantastic.
Product: The food was beautiful and plentiful.

Did not complete my request to wish my parents on their anniversary or add a sparkle to their dessert. Bad!! To state long lunch cruise is deceptive when the lunch is finished well before time only to repeat another round of dropping and picking passengers. What’s the point taking two rounds of the harbour??
Pathetic for it’s worth.

Lovely cruise. Beautiful boat and friendly staff with delicious cocktails.
It was advertised as a seafood buffet however there was only smoked salmon and cold prawns as the seafood - no fresh fish or scallops or any other seafood. Only chicken and curry and rice and salad. I was disappointed, as I’m pescatarian (I don’t eat meat, only fish) and also celiac so I can’t have gluten - which meant I was limited to smoked salmon and salad and a couple prawns.

Service: The food was good, service for drinks was a bite slow
Product: My wife enjoyed herself, priceless.

Service: Wonderful experience with friendly staff n variety food
Product: Excellent food nice service

Service: The service on the cruise by the buffet staff was excellent - the bar staff seemed a little lost at first - could not find drink lists and had to wait for someone to come and help when we paid cash. The greeting staff were good but allowed large groups of overseas tourist on before others who were in the queue. All tables see allocated so I couldn’t see why they had to have precedence over other guests.
Product: Good variety, continuously replenished know one would have gone hungry.

Very courteous staff and very obliging when asked for assistance.

Service: A perfect lunch cruise on valentines day.

Only reason I did not give 5 stars is that I was unable to upgrade to the drinks package once on board (had to be done before).
Product: A perfect lunch cruise on valentines day.

Only reason I did not give 5 stars is that I was unable to upgrade to the drinks package once on board (had to be done before).

Extremely good value for money. We had an overseas visitor so the commentary was also a good option, as well as the diverse meal.

At the time of booking there was a question of special diatery requierments.
We specified gluten free and lactose free. But unfortunately there was no lactose free and then we sent our feed back with full explanation.

Service: Good.
Product: Good service and choice of food.

Food good but main course things like oysters (superb) ran out a little too quickly.

I thoroughly enjoyed the lunch experience on board. Everything was as I was expecting it to be! Beautifully presented with helpful waiters/waitresses. The commentary was most interesting giving me information I had not known about. It was a beautiful day and the sailing was very smooth.

Everything was really done well - boarding was smooth, food and beverages done well and nicely presented, staff all very accommodating. My only reservation, speaking as a tourist, is that it would have been nice to have a nice-but-limited commentary as to what we were seeing on the shores. We passed some interesting looking things and it would have been nice to know what they were. Again, we had a very nice time and I'd say we received good value-for-money.

Service: From purchasing tickets online to the lovely food and quick service to our seats once on board, this was very good.

The only down side was the 'circus' in getting aboard. Signage was not available to say that seafood buffet patrons were to gather at the bow of the vessel, and the other type of cruise were to gather towards the stern. An employee of the company (who was patient and trying his best) was assailed by many patrons requiring clarification with lots of shouting of directions and inability to be heard. Felt like being herded like animals...this could have been better handled to have a better experience.
Product: The seafood was very fresh, and there was lots of it, near empty trays were replenished regularly, there was a good choice of other food to pick from. The vegetable curry was particularly good.
Was not made aware that there was a coffee machine and filtered coffee available in another area.

Had a lovely afternoon and the food was amazing we had to go for a walk after it as we ate far too much....3rd time and will be back for a 4th...

Value for money and great service from the staff

Great service and the food was delicious!
This is a great way to celebrate a birthday.
Our waitress was very attentive and efficient.
Thankyou Captain Cook Cruises!

Service: The service was very good but there could have been more plates ready for people to use.
Product: The seafood was great but the rest of the food was nice but pretty ordinary.

Service: Easy on line booking experience. We boarded on time and were shown to our window table which had great views of Sydney harbour. We were served drinks quickly by a friendly and helpful member of staff. The buffet lunch was exceptional - great choice of seafood and salads. There was also a hot option (did not sample) as love seafood. Nice range of desserts, cheese and crackers. Coffee/tea available. Enjoyed informative and entertaining commentary about the harbour and it’s history. Great views of the Opera House and bridge. Would strongly recommend.
Product: Brilliant food and plenty of choice

The buffet was very limited, however what little choice was there it was quite good

Service: The service provided was friendly and professional
Product: We bought this at a special rate and thought it was great value for money

Service: Easy boarding, good food,drink and service..definetly would do again
Product: great afternoon, good food and wine

Service: The staff went out of their way to ensure that all went well and I was impressed with the way your staff reacted to a great influx of people especially at boarding time.
Your bar and waitress staff were exemplary offering top up drinks without having to wait until the drinks were finished.
It was my wife's birthday and the cabin waitress, without any request being made, produced a small cake with a sparkler - very thoughtful and to the delight of my wife.
The buffet food was good but somewhat frantic due to the number of guests at the buffet table.
All in all the buffet cruise was great value and I would recommend anyone to take the cruise.
Product: Could have been spread out to minimise activity in a small serving area

Seniors Seafood Buffet Cruise – Captain Cook Cruises 17/02/2019 Review
The staff in the booking office were very pleasant and courteous as usual.This was the 5th or 6th year that 3 of my friends and I have been on the Seniors Seafood Buffet Cruise. Last year I complained about the absence of crab on the buffet and also that the price had risen by another $5.00. This year again there wasn't any crab on the buffet. In previous years there was a couple of meat dishes and a vegetable curry which was quite nice but there wasn't any meat except for some ham swimming in some kind of liquid and some chicken drumsticks also swimming in some kind of liquid. Also the price had risen by another $4.00 making it $59.00. I don't believe that the food was up to standard and there wasn’t much of it. Next year the price will probably be well into the $60s mark and I will be seriously considering if it is worth attending again. The quality and variety of the food was even lower than last year and I’m sorry but I can only give 3 stars as the standard has dropped since 2017 when I would have given 5 stars.

Service: Very friendly staff extremely efficient and helpful as my husband is disabled !
Product: Great meal nice wine!! Fantastic trip !

Service: Staff was very helpful and efficient; and the food was delicious. But drinks were expensive and we had to ask for salt. I left my credit card behind but nobody bothered to email/phone me about it.
Product: It was all fresh and very nice

All the staffs are hard-working.

Service: All the waiting girls were exceptional, lovely personalties,

Boat was well presented, windows cleaned,
Product: Food and content all exceptional, no complaints here

Service: Very clean boat/ship, Lovely friendly polite staff and excellent staff. Sorry not on my mobile.
Product: We were very satisfied and loved the fresh oysters, the pork was excellent as was the chicken legs and all salads.

Service: Our waitress, Kellie, gave us exceptional service in a friendly caring manner. The meal was delicious and my food allergy was catered for.
Product: I had to cancel one ticket and a refund was arranged without problems.

Service: really good buffet
Product: good and nice staff, great view

Service: The best part was meeting Captain Cook at the departure!!
We were greeted in a warm and friendly manner and during the Long Lunch Cruise we were treated with great respect, friendliness, warmth and in a very professional way. The staff were most obliging and we could not fault them. We were celebrating a birthday and the dessert arrived with sparklers and candles and the staff sang Happy Birthday. 10/10
Product: Everything was done professionally and in a warm and caring manner

Service: Yes, we would certainly buy another cruise with you. The service was friendly and more than adequate.
Product: The service was excellent though initially we were waiting at the wharf to board the ferry not having been told that we needed to get a boarding pass at the entrance counter. This was fortunately rectified in time to board when necessary.

Service: The catering was excellent with a friendly and experienced staff.
Product: Good value for the money.

Service: The service and the food were great. The staffs were nice and friendly. I’d have a wonderful lunch and beautiful view with my family.
Product: Oysters were fresh and sweet. The prawns were great too.

The route was too short. On the booking it was shown 3.5 hours but was about 2 hrs.

Very professional and well organised. Food was good too.

Service: friendly and professional
Product: good variety of food served
presentation lovely

Service: All staff were efficient, polite, and welcoming
Product: I expected more choice. Salmon was over cooked. Too few vegetables. Really nothing special, which is surely what you should be aiming for.

Service: Fantastic staff , we just love the whole lunch experience . We have been on a few now and will be in many more in future .
Product: Excellent value, great day

Service: Good service, good food. Great views.
Product: Good service, good food. Great views.

Staff very pleasant and professional. Boat on time and clean.
Food was very tasty service was not rushed!
As I had overseas visitors they were as impressed as I was.
Another complement on your toilets.( something you probably don't get very often but is part of the service)
As we had two Wedding Anniversaries to celebrate(40 & 50) it was a most enjoyable afternoon and would recommend your cruises.

Service: Lance was very attentive and helpful .
His understanding of different wine varieties was limited but he just needs experience
Product: I’m a Sydney boy, born and bred.
My brother worked with you guys for years so I know the product well.
I know the harbour, it’s beautiful.
Food was great .
Lance’s service was great .
Wine was disappointing .
I took and paid for myself and 3 guests . I paid for the premium drinks package . I tried every red and two whites .
The Tyrells moon mountain which I buy on special at Dan Murphys for 20 dollars a bottle was the only average / decent quality wine available .
Such a disappointment .
A little embarrassing actually.
We hoped for better.
One glass of the Mawson had to be taken away . Obviously the bottle was open too long.
As I said , everything else was so good. Why let yourselves down with the wine list, especially today when so many people enjoy food and wine matching .
Anyway we will be back , but I hope this aspect improves . I’m happy to help with the wine selection if u ever want help.
Thankyou

Service: The service was lovely and very wonderfulAnd we can really enjoyed the lunch The food was wonderful and amazing
Product: The lunch was fantastic and amazing the cruise could’ve gone out to see a bit further

Yes definetly recommend After the horrible storm on the Friday they accomadated us by giving us a Lunch cruise Thank youMy friend has wanted to do a Harbour cruise for 30 years so it was wonderful she had the chance Both Res on chat and the girl the next day were so helpful and very polite

Great Service, Great food and atmosphere

Service: The service was first rate from the moment we stepped onto the vessel to the moment we left. Fabulous way to spend an afternoon.
Product: Great experience, the food was amazing! The views to die for. The highlight of our trip.

Staff were friendly and professional. The cruise ran to schedule and the High Tea was delicious. I booked this cruise to give a relative from overseas a Sydney experience but I enjoyed it just as much being a local.

Service: Great value for money & exceptional service!
Product: Great value for money!!!!

Service: Cruise OK but a bit repetitive. Lunch disappointing - grilled salmon with a bit of salad poor value for money. Coffee extra - not particularly good.
Product: Cruise OK, lunch disappointing: not good value for money

Service: Would definitely take this cruise again. Great way to show visitors our beautiful harbour. The food on the buffet was lovely.
Product: There was a very good choice of food. Very enjoyable.

Service: 1st class very happy with staff and food.we will come back and tell our friends about Captain Cook Cruise's..We had a great day..Thank you
Product: Food was so good love it all

Service: Their greeting and the afternoon tea provided were very good. My only complaint would be the lack of a commentary which would make the cruise much more meaningful for tourists.
Product: The high tea was great, but I would have like more sandwiches instead of cakes.

Service: Staff were absolutely fabulous, very friendly, very attentive. Bent over backwards to make sure we were entirely happy. "We" being a group of 4 senior ladies.
Product: Enjoyed the lunch but to be honest not the best I have ever had.

I booked for a 70th birthday party - all who attended had a lovely day and we are likely to do again. Crew were attentive, asked was it a special occasion and added sparklers to the birthday girls dessert. Thank you for making such a memorable experience

Service: Outstanding food quality and excellent service
Product: Great value, especially the Bar package

Service: This is our second 'meal' cruise and the food and service was just as good as the first time. We took some American friends and they too were impressed
Product: Excellent food and service

Service: As always Captain Cook has done it again!
I've been to another harbour cruise with Cook but this was my first with the seafood buffet.
The food was fresh and delicious, customer service excellent and the cruise itself awesome.
Flew from Melbourne for a special occasion and am so glad I did.
Product: For the price of a buffet excellent.

Good service with a nice trip

Service: It was a great service. Nice food and ambiance.
Product: Easy online booking. Very good

Service: The service was excellent and could not be faulted. Your Seafood Buffet Lunch was one of the best that I have had and compared favourably with any seafood buffet that I have had in restaurant's onshore and who most probably have greater facility's than what you have on board. I can only say on behalf of myself and the company I was with, Thank You for a most pleasant day on the harbour.
Product: Drinks a little expensive, but there again it was Sydney Harbour. seafood was excellent and very fresh definitely value for money.

Great service, well done to the team, a very relaxed and enjoyable experience

Service: From boarding to being seated by a friendly courteous staff member to enjoying the food and interesting commentary the whole cruise was excellent
Product: The lunch was good with enough choice

Service: Late start, waiting in sun for 15 minutes to board. When set sail, food was not ready/ organised, waiters running around looking disorganised and frantic, not knowing what each was doing. Nobody replenished our water the whole trip.
Product: Not enough variety, deserts ran out quickly, not replenished quickly enough for such a short trip.

Service: Well organised, good service, excellent cold seafood, good salads. Less than perfect was the hot food selection where the only really attractive dish was the chicken which was off the menu for one of us because it contained chilli.
Product: Easy to book, irritating to have to look up starting times. I should not have purchaes the drinks package, one of us is a non-drinker. Purchasing individual drink would have been cheaper.

Service: The cruise was a good overview of Sydney Harbour and the food served was delicious.
Product: The food was delicious with excellent variety

Service: Personnel agréable et disponible. Beau buffet. Croisière sympathique.
Product: Bon et beau buffet. Croisière agréable

Service: Had friends from Canada they loved it lunch was great as well
Product: all good oysters and salmon prawns what more could you want ?

环境优美舒适。
游览景点超值。
餐食用料优质。
品种丰富可口。

Service: the service was really good and the food was excellent
Product: food was excellent but seeing as it was a long lunch, was disappointed that coffee & tea was not included in the price

Service was great, staffs were very helpful and friendly, we booked the 3 course long lunch, very classy set up, very relaxing. Food was average thou，but dessert was the highlight, overall we we’re quite happy, it was myself and a friends family from overseas. Would recommend to my other overseas friends if they visit Sydney

Great service, great views, great food.

Meal was fine, however there really wasn't a gap between the courses

Being from the US, I found the food very delicious and the service was excellent