High Tea was deluxe!

Service: I would definitely recommend Captain Cook cruises. We had a lovely day and found the staff outstanding. What a beautiful harbour to cruise around.

We did start out with a small problem where my daughter bought along an ice cream cake for my birthday and asked the staff to put it into the freezer. The cake was only put in the fridge and it melted. Your staff not only replaced our cake with another one but also gave us a free bottle of wine. And not only that we were given an extra trip around the harbour - just our little group on our own. We were more than impressed with the exceptional attention the staff on board provided us with. Every one left the boat so happy and loved the day. I don't think I have every been treated so well by staff anywhere. They were so lovely. Thanks again for a lovely day.
Product: A fantastic day with Captain Cook cruises on our beautiful harbour. Only one complaint the food does not cater enough for children. We had a 9 year old with us and not much appealed to him even though we'd paid a lot for his meal. We all thought there could have at least been fish and chips or chicken and chips or even pasta that appeals to children. Maybe worth looking into.

Service: Have purchased long lunch tickets for my mother and I on line three times now and have had no issues . The on line discount is also a bonus, food delicious - so thanks.
Product: Experience & Price are both great

Service: Service was good,plenty of food but the seafood was poor quality.
Product: Poor quality, too expensive

The crew could not have been more attentive and helpful. We loved the glass of whisky with sparklers to celebrate my husband's birthday, The seafood was plentiful and fresh. All in all a very enjoyable day.

Service: Our long lunch was FANTASTIC, the food & service was great, best Stakes we have had in Australia in the last 10 years, the whole cruise from start to finish was perfect, we will do it again and recommend the cruise to all our friends.
Product: Fantastic Sydney 2000 cruiser, followed by the food & staff, making it a wonderful day out.

Service: The lady who helped serve us during our cruise was fabulous!! Forgot her name but she was lovely!
Product: It was good although I was dealt with by a few representatives & sometimes had to repeat myself because the last person had no idea what I was querying.

Punctual, nice food, good service, window seats and did well in catering for my group.

Service: The service staff were friendly and helpful. The quality of the seafood buffet was very ordinary, quite disappointed.
Product: Small seafood and very little choice.

Excellent cruise. Great service.

Wonderful staff, thank you for a great day.

The food was nice, but I felt like because I rode alone, the wait staff didn’t pay as much attention to me. I also thought the music (80s hits) didn’t match the vibe of the cruise and was a little obnoxious. The views were nice and I liked that rode past places multiple times so I could get plenty of pictures.

Service: Vivienne our was wonderful and entertained our grandchildren and provided excellent service to our family.
Product: Food was nice although serving adult size food to our grandchildren was a waste.

Service: Very tasty seafood buffet BUT windows need washing please?
Product: Very high price.

rude customers (group) around without their manners

Service: The food, service and music were all good and the view was fantastic!
Product: The food, service and music were all good and the view was fantastic!

friendly and prompt service

Service: Excellent service, excellent food, catered very well to our dietary requirements. Good clear audio commentary. Staff were wonderful. Great having a photographer to take our photos
Product: Excellent food - woukd donthus high tea cruise again.

Sydney turned on the warm weather for our High Tea cruise. The Harbour was calm, the sky was blue, the cruise was so enjoyable. We skipped lunch and thoroughly enjoyed working our way through the delicious cuisine. The staff welcomed us with a glass of champagne and were polite, happy and attentive throughout the cruise.

Service: It was fantastic experience, friendly staff very helpful
Product: Great way to have lunch and explore Sydney water

Service: The staff was very helpful and engaging. The restaurant was clean and the food was excellent. When we travel to Sydney next we will book again.
Product: The food was excellent. Wi down seating is essential to take photos of the harbor. Staff was very friendly.

We had a wonderful time. The food and the service were great.

Service: I am unsure of the lady's name who served our table but she went above and beyond to accomodate our group of 10 people for my mums 60th birthday. I can't fault any of the staff on the day please pass on my thanks to your team for making our day better than we could have imagined. We will definitely be back! Thanks again
Chris
Product: Food portions were a good size and the main meal steak was unbelievable

Good service, good environment and a pleasant journey

Service: The meal was excellent, but the service was a bit slow. Some of the staff were hard to understand.
A wonderful way to spend an afternoon on the world's best harbour
Product: A good choice, and the meal was cooked perfectly. The steak was very tender, and the lemon and lime tart really finished off the meal

Service: We have been on this cruise at least four times now and have always enjoyed it very much .the only problem I could say we had was we would have liked a window seat and was told that we couldn't and yet there where tables at the window with no one at them also one waitress said she would organise our drinks and we are still waiting for her. luckily for us there was a lovely young man who helped us .yes we will go on the cruise again and yes we will be recommending it to others
Product: Beautiful enjoyed every bite

Service: Lack of directions getting on board
Windows in dining area dirty hampering view of harbour
The prawns on buffet were old and below par
Product: The prawns were very average

we had a marvoulous day, thank you

Service: Great experience thank you!
Product: Very nice yummy thanks.....

Service: The table settings were good, the staff were friendly and efficient and it was lovely to be on the harbour. We enjoyed the afternoon tea which was yummy. A great way to spend time in Sydney when we are from the country. Thankyou.
Product: Lovely afternoon tea in a perfect setting on the harbour.

Service: Staff were very helpful and polite. Food was delicious.
Unfortunately we had to go up and down 2 flights of stairs to get to the toilets. They were crowded and filthy. i advised a staff member so hopefully this was dealt with promptly.
Product: Excellent food and service.

Presentation and service was excellent

Service: The food could have been better in terms of presentation, taste and quality.
Product: The tea that i ordered was great

Great service, excellent food. Thumbs up!

good service

Service: It was absolutely fantastic, and would do it again tomorrow.
Product: The whole experience was great

Service: Best experience to view the harbour.
Product: The plating was topnotch and service was supperb.

Service: Everything was perfect except I would have liked commentary on the top floor.
Product: The meal was perfect, also catered for a fussy eater.

Service: Friendly staff, on time, lovely meal, good service.
Product: Meal was really great, good presentation, very tasty

Service: Staff were very pleasent
Product: relaxed and peaceful time

We booked the steak and lobster dinner cruise. Was disappointed that the lobster was cold and not tender at all. Steak over cooked. Not worth the price we paid.

Great service, the commentary was good and seaffod buffet w

FOOD AND SERVICE VERY GOOD.PERHAPS CRUISE COULD HAVE GONE FURTHER DOWN THE HARBOUR INSTEAD ON DOING 2 LAPS.

Service: What they did wrong.

Communication, MINUS ONE.
Tired to organise a birthday cake, seemed impossible, as no communication back from answer phone, and COMPLETE INABILITY to talk to anyone.

Food better than expected.

Shuffle between pick up and drop offs, longer and more than expected, but not a complaint Reality I guess.
Product: iN ADVANCE 100 PERCENT TOO LONG, ESPECIALLY AS BOAT HALF EMPTY, ON OUR LEVEL.

Service: We had a most amazing experience - given that my daughter and I were the only two people on the High Tea Cruise on that day we were given excellent service and made to feel really special. The food was beautiful and we thoroughly enjoyed our peaceful cruise around the harbour. Being personally escorted to the upper deck made us feel like royalty … but seriously it was nice to find that despite there being no other people we still received excellent service. It was a one in a million opportunity.
Product: Excellent variety of food and tea with plenty to choose from. Enjoyed the welcome champagne - a nice touch. Having a window seat was perfect.

Service: Service is OK. I booked a seafood buffet but didn't really meet our expectation of a seafood buffet. It's like a normal buffet in a 2-3 star hotel with seafood on the side.... The duration seems to be a bit short considering guests need to eat and see the views. We were mostly rushing up and rushing down.... Overall, it is good for a one-time experience.
Product: Not the seafoos buffet I was expecting. And the little seafood that was there don't taste very good.

Service: Should have some entertainment in place
Photographer should tell the customer that their will be a cost of photo before taking the photos.
Product: Food was okay, served very quickly

Service: only 2 choices of dessert and cheeses and very small
Product: very small dessert and cheees

Service: 친절한 서비스 그리고 런치 크루즈 좋았 습니다
Product: 조금더 다양한 요리가 있었으면 좋았을 것입니다

Service: It was absolutely fantastic will recommend this cruise to all my friends & family!
Product: Great value for the money

Service: Great
Product: Great steak no cheese available

Although we booked a LONG LUNCH, we had completed our meal and been given our drinks bill by the end of the first round. We got the feeling that they wanted us off the boat then, rather than provide service for the second round.

Service: Yes I would recommend the High Tea,in fact we may all go again.The whole function went well from booking on line, boarding separately from the sightseers,plenty and variety of tasty food. It was a dark ,cloudy and light daily afternoon, and we were not even aware of this until we landed and found it was raining
Product: Great customer service,sufficient and delicious variety of food, no loud music a d all staff were courteous grom boarding to landing

Service: I did the high tea cruise next time id like to do the dinner cruise
Product: All the food was really yummy, there wasnt one thing that I didnt like the taste of