Staff were very friendly, professional and helpful on the day

Service: Great meal and service
Product: value for money and a great day out on water

Service: We were seated upstairs beside the window
It was my sisters birthday suprise I asked if we could sit in the private room and they said yes
The staff seated us in the private room
Reset the table and catered to our every need
The service was outstanding and my sister really enjoyed the experience. I would thoroughly recommend for any age. My second time going for high tea and I will be back again. Views on the harbour were spectacular boat was smooth and very enjoyable.
Product: Have been to high tea twice now it would be nice if the menu was updated , always nice to experience something slightly different each time
Food was outstanding
Drinks were perfect , love the brown brothers moscato
A cocktail would have been perfect to add to this experience
Coffee hot choc was lovely
Some nice biscuits with the high tea would be nice too

Service: The cruise itself was great. The food was really good and the staff were excellent - professional, helpful and friendly. I can't fault this cruise at all.
Product: The menu on this cruise provided good options and everyone loved their meal. The drinks were reasonably priced as well. At over 3 hours cruising, this was great value for money.

Service: The service was fantastic. The harbour experience was breath taking.
Product: The food selection was terific. Complementary tea and coffee would be a great addition.

Service: The services was great and the food was delicious too. We will do that again.
Product: The photos were cheap to buy.

Service: The whole experience on the ship was excellent from the very start to the very end. I could not have asked for better service
Product: Meal was excellent. Nicely cooked and presented. Just a wonderful all round experience

Service: A warm heartfelt welcome, service was great, my family enjoyed the lunch menu.

The harbour view was fantastic, the weather was good, nice cruise.
Product: Menu was fantastic, enjoyed by the family

Service and food was very good.

Service: Boat great food great crew great lovely cruise on Sydney Harbour
Product: Everything about the lunch cruise was great would do it again

Service: Lovely relaxing day on te harbor. Food was lovely , service very efficient, boarding was easy.
Product: Was easy to purchase I purchased for the second time on the internet.This was a Fathers day present for the 2nd year for my husband, think it will be a yearly celebration for Fathers day,We both enjoyed the cruise

We had a party of 23 for a long lunch. Janaki looked after us in a private room on level 3 at the front of the boat. Excellent room with a balcony for a large group. The food was very good, meal sizes not large. I highly recommend this experience whether a group or a couple. Thank you

Service: Very good cruise staff were very efficient and friendly. Meal was excellent very tasty and filling.
Product: Was great good variety for all

Service: Excellent. Recommend the window seat
Product: Plenty of seafood but also other options for those who don’t like seafood

Food was nice. The cruise was smooth considering the wind. The service could have been a bit better as we had to ask multiple times for water and we were not offered other drinks. Some background music for ambience would have been nice.

Service: the window is a bit dirty
Product: The quality of food is good but need more quantity and variety.

Food was good but the quality of the boat and interior was very average. It wasn't organised and they kept changing to the boarding location without any notice. We had to go and find out.. We rang and they told us to board on one pier but then we found out it was wrong. The speakers were terrible and they went very loud we had to block our ears.

Very attentive. Positive customer feedback. The wait staff had smiles on their faces the whole trip. Friendly and helpful.

everything perfect

Service: The service on board was good the staff were very polite and well presented.
the staff on the booking desk were amazing and very informative of all the criuse packages.
Product: food amazing definate value for money

Service: My husband and i had an absolutely lovely time on the lunch cruise, food and wine were superb. Staff were so helpful and polite. Would highly recommend you do this cruise.
Only criticism is that i thought it was a guided tour with someone explaining the sites. A little disappointed that we didn't know exactly what we were looking at.
Product: Food and wine was superb.
Purchased tickets with ease and emailed Captain Cook Cruises asking for a window seat, was emailed back within an hour with a reply

Service: We had enjoyed the Captain Cook Top Deck Lunch for almost 15 plus years and only had one bad experience when the Air Conditioning broke down on a very hot day.
However our recent experience was pathetic and I put it down to cost cutting at the expense of quality of service.
We booked a TOP DECK LUNCH expecting to be seated on the Top Deck as we had the last 10 or 12 times, with very intimate service, lovely offering of a variety of breads with olive oil etc,and after lunch coffee and top ups on the extended long lunch.
However we did not get a TOP DECK LONG LUNCH instead we were "coralled into the 2nd deck along with everyone else on board" those that had ordered Asian Lunch, High Tea, etc, we were sent to the front of the boat along with about 40 other patrons and given a table Number 61 in the corner with timber pannelling almost completely blocking our view. we requested to be relocated to the usual seating on the Top Deck and were told it was not available. Even to be relocated into the centre of the ship would have been a more pleasant position however it appeared to be allocated to those patrons having High Tea??.
The only reason I can see why this situation arose was that the manager decided to position everyone on the one deck so that he required less staff to cater for the day.
Cost cutting at the expense of the customer.
NOT GOOD ENOUGH !!!
You cannot sell someone something called a TOP DECK LONG LUNCH and give them a MIDDLE DECK SLAP UP TUCKED IN THE CORNER.
Captain Cook Cruises have changed for the worse and the only positive thing is that you gave me the opportunity to tell you what we thought of your changes before I went onto facebook to warn others of your new practices.
Product: Cost cutting at the expense of the customer experience.

Service: Unfortunately the sound system was not working properly and we could not hear the commentary. This was our first trip and we especially wanted to hear about the hatbour highlights. Very disappointing. There also seemed to be some confusion with staff service maybe more training required. Meal and weather was grear though.
Product: Great food especially the seafoos

The food are average, i order the long lunch cruise, maybe the route can be further more, not only in circular and darling Harbour only. maybe is the weather keep raining, so the view also average.

The food quality was excellent for a fixed menu deal. Both the food and beverage service by Olga were also excellent.

Service: Excellent food, great service and a fantastic view.
Product: Reasonable price for trip

Service: We boarded at Circular Quay and were shown to our table. Not long after we were offered water from the carafe - this was the last time we were offered water. Our entrees were served very quickly and they asked if we would like to wait to our mains-we said yes. They then came out not so long after. We pulled into Darling Harbour for the first time and the waitress asked if we would like our dessert now or did we want to wait. We said we'd wait. As we got around to the harbour bridge, we were given our dessert. We said, when asked at Circular Quay, that we were staying on board as we had booked the Long Lunch Cruise 3 1/2 hours. In retrospect, we should have got off. The food was great, but the drink service was virtually non-existent. No one asked if we would like coffee or offered to replenish our water and having already been on the first outbound trip, we did an even shorter version - not sure why you sell it as a 3 1/2 hour cruise.
Product: Please read all my comments re the service, or lack thereof. From where the boat turned around and started heading back to the wharf at Darling Harbour, the staff were more preoccupied with moving tables, chairs and setting up, presumably for the evening cruise.

Staff were very patient and pleasant

Service: Service was good
Product: Food was good, and a great variety, drinks a bit pricey

Service: Food was delicious the service was polite and professional.
Product: perhaps a little more variety

The staff were very friendly and the food and service were without fault.I would definitely recommend the long lunch to family and friends.

Service: The staff were attentive, the food was excellent and the drink (with a drinks package) was frequent and available when requested. The views around the harbour were spectacular and the cruise was at a pace where everything could be taken in.
Product: The food was well presented, very tasty and extremely enjoyable

Service: Always fantastic cruising on Sydney Harbour and Captain Cook give so many options for a great time. Staff are very friendly and professional and always make sure you are happy. The food is very good.
Product: Very good value for 3 course dining on Sydney Harbour

Very relaxed atmosphere. Highly recommend.

Service: The cruise was great the food excellent and the staff courteous and helpful
Product: The food was excellent and a variety for different tastes

Service: The staff was okay. After we complained they explained that there wasn't much fish at the buffet this time, which was really disappointing.
Product: My family from Germany came to visit me in Sydney. I wanted to take them on a cruise around the Harbour with Seafood. We were all very excited and couldn't wait to get on. To say that we were disappointed in the food and the cruise in general would be an understatement.. Nothing was as it was stated on the website.
I wasn't aware that chicken and roast were considered "seafood". There was one type of fish and some oysters, the rest was rice, chicken, roast and a few salads and some dry bread rolls. We took a photo of one of our plates to compare to the photos online. Online we were promised a variety of fish and prawns and not just dry fish and oysters. After telling the staff, they had some excuse as to why there was only two types of seafood. The food was absolutely miserable and a waste of money. We should have gotten fish and chips from Circular Quay, it would have not only been tastier and more authentic but also not a complete waste of money.

Service: In the buffet section, the seafood and vegetarian options were horrible. It was like having raw fish! On top of that the environment wasn't enjoyable. There was no music!
Product: In the buffet section, the seafood and vegetarian options were horrible. It was like having raw fish! On top of that the environment wasn't enjoyable. There was no music!

Service: Lovely food and service, great views.
A simple commentary would have been appreciated to point out some of the areas we were passing.
Definitely recommend.
Product: Lovey food, service and views. A simple commentary would have been appreciated to point out some of the unfamiliar areas of Sydney that we cruised by. Definitely recommend.

Service: Yes, would recommend
Product: Reasonable lunch menu, however, not a great choice for non seafood clients

The experience overall was fine. Maybe the food needs to be improved

Service: ran to schedule efficient and courteous staff food excellent
Product: Food we had was marvellous however your advertising is strong on you serving ocean prawns
I had a party of 16 including my wife the birthday girl who is a seafood lover and particularly loves prawns however we did not see a prawn served all day and so that was very disappointing

Amazing cruise

My fiancé and I enjoyed the service, the food, the views & the entire experience- an amazing day.

Toller High-Tea und schneller Service.
Schade, dass es keine Erklärungen zu Sehenswürdigkeiten gab!

Service: Overall the experience was very good and the food and the service excellent.
However the were a few minor issues that were a little off putting - We had a couple of older people in our group and all the stairs to get up to the dining level and then up and down to the toilets was problematical and it was a reasonably hot day and the air conditioning was not fantastic and it was difficult to get out side to get some fresh air as there seemed to be a couple of private functions going which limited access to the deck areas.
Product: The food, service and drinks package was excellent

Service: When we booked onto the cruise, there was no indication that the lunch was to be conducted upstairs. On arrival to the boat we were directed to go up the stairs where lunch was to be served. My wife is disabled and could not climb up the stairs. We were seated on main deck level, a table was prepared for us. We were seated alone in a rather large room with a window seat. To travel all the way from south west Victoria to see the Harbour on a luncheon cruise was on our to do list. Our experience was disappointing to say the least. There was no ambience to the occasion. We will not be recommending any of your services to any of our friends.
Product: Should we have received the service you advertised it was good value. however in our case your advertised experience fell way short of expectation.

Service: I enjoyed this cruise with my cousin from Russia who was wowed at the views of Sydney Harbour. We had a lovely buffet lunch with incredible views of all the famous sights!
Product: Delicious prawns and oysters!

Service: Our waiter didn’t seem to understand English, so you missed out on five stars.
Apart from that, all was very good, a great afternoon.
Product: $59 for a bottle of sparkling wine was atrocious.

Service: The service was excellent. We had a lovely table. The food was good and it took into account that I couldn't have dairy
Product: It was certainly a good experience and matched the previous time

Service: Waitress was very attentive. Food came with good spacing between courses. Staff pleasant.
Product: Service was very good, food was good, but could be a bit better. Seating was excellent. Drink package and single bottles excessively priced.

Excellent staff and comfortable cruising!

Wonderful cruise. Fantastic service.
I was suppose to take a lady in a large electric wheelchair. Luckily she was sick and wasn’t able to attend I had rung and was told the John Cadman was wheelchair accessible.
I had explained it was a very large electric wheelchair. I had plan ed to rebook for the lady in the wheelchair but on checking while there the ramp is very steep and at the top there is a thick metal bar which the wheelchair would be unable to navigate.
Must be very careful when you say wheelchair accessible. Need to clarify. It would of been awful if I had brought the lady and been unable to access the John cadman.
☹️☹️

Service: We had a lovely cruise the food was good the service good and the wine was good.
The boat was clean and tidy. On the voyage we did see a lot of the harbour but could have gone a bit closer to see manly wharf as we had friends form South Australia with us.I am not sure if they did tell us but we were not aware for a while that the information was only on the top deck. Would tell anybody to do this trip thoroughly enjoyed it..
Product: Food and wine good fair value

Service: Please play the music at least to make the atmosphere better as we just felt too empty when we were having our lunch.
Product: The foods just average, still need more improvement.

Everything worked out as planned and the venue is how I imagined my wedding to be, intimate and fun. I would also like to call out the event coordinator and the crew who looked out for us during the event. Everything is lovely, the food is delicious and words cant express our gratitude.

Service: My team had a FANTASTIC afternoon! The staff were absolutely wonderful. Helpful, kind and made the cruise a wonderful experience
Product: The food was good. One vegetarian option, a few meats and a couple of seafood options. The salads were nice though! Desserts and cheeses were nice too.

The 2 entrees we had were both very ordinary - Tiger prawns, and the Ravioli pasta.
The Tenderloin main course was very good.
The desserts were pretty small and looked like they had been out for a while.

Service: Service is excellent. High tea.selection excellent. An excellent outing.
Product: great value for sightseeing

We had a party of 9 - the food was fine and the waiter service was fine, except our 'fine' waiter advised us the cruise was over once we had returned to Circular Quay at approx 2.15pm and we all disembarked. Upon later research we realised we had been short changed by an hour and half! The issue was also mentioned by another of our party members via on line complaint . - The situation was an obvious misunderstanding by the staff member of the cruise length, we are sure he did not knowingly mislead us. Some of our party were quite satisfied with the cruise to that point anyway and had basically seen enough. Overall the experience was enjoyable
however we have missed an opportunity to enjoy more of Sydney Harbour !

Service: We really enjoyed our lunch and cruise. We only had a short stay in Sydney and this was a great way to enjoy a meal and the lovely views of the harbour at the same time. Would recommend.
Product: I'm not a seafood eater but my husband is. He enjoyed the seafood and I enjoyed the beautifully cooked ham and salads.

Service: Good food and group experience that is a little more special than the usual waterfront dining
Product: Lunch was great. Good to see vegetarian options on the menu. Sides as an option and /or bigger servings would have made it better.

Service: Booked the top deck long lunch cruise to catch up with friends in a space with good food and service. The cruise met all our expectations and as a bonus the Pianist provided just the perfect accompaniment to the the views.
Product: Excellent value package. The standard bar selection offered good quality wines delivered without fuss.

Service: Service was good, but the food could have been better
Product: Entree was good, mains lacked flavour, dessert was quite basic and underwhelming

Service: The service was great, the staff were professional and friendly. There was a good variety of food and it was delicious. we enjoyed it very much.
Product: already answered this question

Service: We spent a lovely long lunch cruising Sydney Harbour. The meal was enjoyed by all. We all felt that it would have been a lot more enjoyable if the 2nd part of the cruise went to different part of the harbour and not back around the exact same area.
Product: Due to the time of year of our booking it was hard to contact via the phone, but all emails were answered promptly and with all the relevent information.

Overall everything was done well.Would have been nice to have been informed that we needed to collect boarding passes before we boarded Nobody asked us after boarding whether we would like drinks. Once this was asked for the drinks kept coming. Food was great. A great afternoon out.

My wife and I booked on the Long Lunch Cruise to celebrate my wife's 80th birthday.We were welcomed on board by a very pleasant waitress and then served with an excellent 3 course meal while taking in the sights of Sydney Harbor.My wife said this was the highlight of her birthday holiday in Sydney and would highly recommend it to visitors to your city.

Service: Service was excellent
Product: Food was excellent but I thought the main and the entree could have been a bigger portion

Everything was great experience.

Service: All the staff that served the meal were great happy to help and nothing was too much trouble
Product: Food was average, if the focus of the experience was the lunch it was disappointing, I treated myself to a cocktail but was less than impressed with what i got they didn’t even have a umbrella! This was a once in a lifetime experience for me but i felt letdown there was no flare no special touches what i got was a boat trip around the harbour and lunch there is so much scope for that to be turned into something special but it wasn’t and the trip gave itself an early mark, i realise there wasn’t supposed to be commentary but that too would have made the experience better, considering lots of people on the cruise would have been visitors to Sydney some explanation of what we were seeing would have been good, the dressed up “captain cook” seemed to be trying to blend in rather than sell the product I’m sure if he was more vocal he could attract more business fo you

Service: The food was not up to standard different to what was on the menu
Product: other then the food it was a beautiful cruise

Service: The Sydney 2000 was in remarkably great order for a boat of her age. Clean and fresh. The Deck we were on was spacious with huge windows to enjoy the view. The High tea offerings were delicious and generous and the service was great. Can't beat Sydney Harbour as a backdrop!
Product: Very reasonably priced-Great value for money

Fantastic service, great food. We had a thoroughly enjoyable cruise.

Service: I have to say I was very disappointed to say the least.
The sparkling rose on arrival was rather nice but the children were given two orange juices with no option to change to apple juice or similar.
A surprise to get deep fried spring rolls and sausage rolls on the middle tier of the plates. Also, on the top tier there were 4 minuscule sandwiches between the 4 of us ( one each)...
We asked for wine once our sparking was finished and had to pay straight away-we could could not start a bar tab-unheard of.
The commentary of the harbour was a recording-it was therefore much less personalized and it was also extremely quiet-almost inaudible.
The idea of a harbour high tea cruise was much better than the execution. I would not recommend and will not return :-(
Product: I have to say I was very disappointed to say the least.
The sparkling rose on arrival was rather nice but the children were given two orange juices with no option to change to apple juice or similar.
A surprise to get deep fried spring rolls and sausage rolls on the middle tier of the plates. Also, on the top tier there were 4 minuscule sandwiches between the 4 of us ( one each)...
We asked for wine once our sparking was finished and had to pay straight away-we could could not start a bar tab-unheard of.
The commentary of the harbour was a recording-it was therefore much less personalized and it was also extremely quiet-almost inaudible.
The idea of a harbour high tea cruise was much better than the execution. I would not recommend and will not return :-(

Service: Service was faultless. Friendly, requests were sorted immediately. Lovely people.
Product: The welcome on board was friendly. The vessel was superb. Very comfortable. Not squishy. Everything accessible.

Service: Could not hear the commentary whatsoever.
There was smoked salmon & oysters..... I don't eat raw fish nor oysters so all I could have was the chicken plus prawns. Would be nice to have maybe some cooked fish & maybe some beef. Just not enough variety.
Product: Not enough variety. I don't eat smoked salmon or oysters. Cooked fish would've been nice & maybe beef as there was only chicken drumsitcks plus a veg curry

Very Good !
Thank You for your service & Smile !!

Service: We celebrated my Mum's 90th with the High Tea and CCCS were very professional and kind and looked after us beautifully.
Product: High Tea was great - they even catered for one of our party with a vegan option - great service, relaxing and enjoyable.

Service: Only a small selection of choices for what is called a buffet.
Don't know if this was because they usually have a larger boat?
Hospitality staff were very good
Product: already said why.
selection not that good

Excellent experience, service and food!

Service: Great service from the checkin to the end of trip
Product: Great service yum food, beautiful day

It was a fun experience sailing on Sydney Harbour and enjoying afternoon tea. It was nice hearing the commentary on the history of the Harbour as we cruised. It was a bit pricey for what we got, but was a lovely way to spend my birthday.

Yes, I would recommend them and use them again

Service: The entire Long Lunch Cruise is conducted professionally, from the boarding of the boat to the disembarking. Location of tables, service by staff and the range of food are all very good. This was about the 8th cruise we have done and all were good. Recently we were on the smaller boat than before and I would probably lean towards the larger one for experience. One little issue which I'll mention, without a solution is, the issue of the double trip which we have taken every time and enjoyed. Perhaps a clearer explanation to guests as to their options and the procedure would be helpful. We have felt , on a couple of occasions that we were not welcome to stay on for the second tour around the harbour, when the Afternoon tea group boards. Could I suggest a possibility that you consider some token addition to the Long Lunch guests who stay on for the second run of the harbour. Perhaps a glass of bubbly at the same time as the high Tea guests get theirs, or a cup of tea or coffee simultaneously. We took our daughter on the last Long Lunch recently , which was her first time, she enjoyed it very much. But she was puzzled as we set out on the second tour around, all the guests on the other side were getting their high tea and we were sitting watching the harbour views. I just think, if you offer the second tour around, then some form of inclusion would not go astray. I know everything costs money but you do really want all the guests to feel they are part of the trip for the whole of the experience.
Product: I have just written a fairly complete comment in which I said we enjoyed the Long Lunch and this is about our 8th such trip over the last 2 or 3 years. I also suggested some attempt to include the Long lunch guests on the second Harbour trip for the afternoon with the High Tea guests would not go astray.

Service: Good food, good service
Product: Plenty of good food and choice available

Service: very enjoyable, great food . helpful & engaging staff
Product: very enjoyable, friendly & helpful staff. great food

Wonderful afternoon

The food was great. Thumbs Up

Service: Needs improvement. Food has not been good this time around and the commentary was not available at this trip which was available in previous trips.
Product: Food has gone downhill since.

Friendly staff & great food

Service: The crew could not have been more courteous and helpful.
Product: Great food, excellent service great ambience

Service: very professional and genuine Great vibe
Product: very good food just a little hesitant with serving drinks Cruise trip perfect just a touch rushed from customer perspective when there was plenty of time

Service: Thought it was an excellent experience.
Food was good plenty of choice with Premium Drinks Package.
Service was good and very friendly
Product: Value for money - great food and drinks package

Service: Although there were a very small number of people booked for lunch the service provided by staff was very poor. They confused the initial drinks order and forgot the coffee order at the end of the meal. We were given a basket of bread rolls for 4 people but no butter. When I asked for butter it took a long time to deliver and there were only 3 pieces of butter
Product: We were upgraded to the long lunch as not enough people had booked the buffet. We would have preferred the buffet as I assume there would have been a greater choice of dishes.
Also I paid extra for window seating but on the day there were so few customers that everyone had a window seat.

On a positive note the food was beautifully cooked and presented

Would thoroughly recommend. The service, food and history of Sydney was great. The view from the boat was terrific and the weather was kind to us. Boat was clean and tidy.

good attentive service, not over top, easy to move around, window option is worth it if you just want to sit and enjoy the views

Service: I had 9 other friends join me on the cruise on 22 June 2019 and they all praised the quality of the food and the presentation, the staff and the overall cruise experience - we had a ball and thank you Captain Cook, we will be back.
Product: Lunch was superb, the food well presented and my friends are now raving about the fantastic cruise

Service: thought it was meant to be a relaxed long lunch..
after boarding some people had boarded earlier & were half way through lunch which meant we were neglected a little as staff we busy serving .. I had to get up & get water myself as we were not offered any drinks & were looking for a drink
Product: easy enough to make booking with accurate date & seating options

Not enough food compare to the price you charged per head

Service: Outstanding. Not only was the cruise wonderful and the normal high tea catering delicious, the chefs provided my mother with a personalized selection of high tea food catered specifically for her (many) food intolerances. Although we were advised that they may not be able to cater for her requirements, we were very pleasantly surprised to find they had exceeded our expectations. Thank you SO MUCH for an amazing afternoon.
Product: Fantastic value for money!

The cruise was for my sisters birthday and I requested the best seat in the house. And you delivered this along with excellent attention to detail, beautiful array of food and friendly professional staff. I have already recommended it to a lot of my family and friends.

Service: Friendly staff - and quick responses to queries on email re arranging a birthday cake
Product: Nice lunch - lots of food. vegetarians well catered for

Service: We expected more of the cruising AND expect to get coffee or tea with this expensive menu.
Very disappointed.
When we order a drink I saw waiter squeeze small lemon pieces into jug and then tossing the lemon in the jug. Not very hygienic.
Product: Disappointing with cruise, lunch and no coffee with this expensive menu. Cruise should go further

Service: The staff were all very friendly and helpful.
Product: Easy to buy online and download tickets

Service: The service was excellent. I thought that the food could potentially be slightly improved, but overall it was good. Unfortunately I had a very noisy, large group next to me whose children screamed and ran around the whole time, which didn't make for as relaxing an environment as I would have liked. However, that is not your fault. I was offered additional champagne, possibly as an apology, and appreciated it.

My one regret is that we weren't given any information about the harbor or points we were passing, which would have been interesting and appreciate.
Product: I thought the sweets could have possibly been a bit better, but otherwise it was a nice tea service. I did appreciate that we could have more than one pot.

Service: - Table service was average. Water had to be self filled as we didn't order additional drinks so were ignored.

- Food arrived promptly which was good. Food was above average in quality, except for the desserts which were on the smaller food court like appearance side.
Product: Value for money was debatable. Probably better for tourists who want good views.

Food was excellent but served a bit too quickly for the "long lunch" cruise. It was a long cruise with a quick lunch. Also the 'long cruise' was two circuits of the same route so we disembarked after the first circuit. Others stayed on for the second loop. However, a very enjoyable experience.

Service: Great experience and really good food, my steak was cooked to perfection. Crew were friendly and knowledgeable. Would definitely do this cruise again, if we are ever we are back in Sydney.
Product: Service and food was great, steak was done to perfection, and on such a beautiful harbour. Loved it.

Service: Great service and excellent food .
Product: Great service and lovely food .

Service: Yes would recommend this cruise to my friends in WA. Service was great with friendly staff - it was a perfect way on a wet afternoon as a visitor to Sydney to enjoy and see the famous Harbour landmarks while being dry, comfortable and enjoying lovely food at the same time.
Product: All the food was excellent very enjoyable.

Service: Second cruise we have done. Food excellent, staff even better. Great value.
Product: Second cruise we have done. Excellent food and even better staff. Great value

Service: Friendly and helpful crew. Very good with some difficult passengers
Product: Scrumptious and just enough

Service: very very good... the staff are so poLite and Looking after me and my famiLy...
Product: very easy onLine, safe and hassLe free

Service: Service and meals were without fault. Staff were congenial, well spoken and attired.
My only disappointment was the photographer did not advise of costs prior to unudertaking photography.
Product: Cost per capita and time pleasing

Service: Excellent all good
Product: Excellent, great selection

The staff were extremely friendly and made us feel comfortable. The 3 course meal was outstanding. We couldn’t rate it more highly

Service: We were seated promptly by smiling staff. Food was plentiful and delicious, and serving staff very efficient and friendly.
Product: Delicious and varied. Plenty of food .

Service: Our waitress, Vivien if I remember correctly, was lovely and made our afternoon delightful. We felt very welcome.
Product: The price we paid for the cruise and three delicious courses was remarkably cheaper than what I would have expected!

Service: Everything was wonderful. The staff, the food and the views were of a very high standard.
Product: Food, staff and cruise were great.

Everything was perfect...didn't want to get off...

Service: Everything was good. I will come back.
Product: Last time about 3 years ago the buffet lunch had more variety.

Service: It was a very good itinerary as they didn’t speak all the time.
Product: It was value for money. It was good how they kept topping the dishes

Service: Done very well, kind staff, Delicious food well presented. Amazing views of harbour
Product: I dont eat seafood but the salads were amazing.

Service: A great day on the World's best Harbor
Product: Good service showing Empathy to oue requests.

Service: What they did well ? EVERYTHING.
Product: Excellent value for money. 1st rate meal, excellent table service together with the best harbour in the world. It's worth doing again and again and again.

Service: Everyone on board was on their best behavior and will definitely come back
Product: Great selection of choice

Service: the ship is excellent, it was easy to book, the food and staff were excellent
Product: great menu choices and a lovely cruise

Service: Awesome service great location great food
Product: Sufficient amount of time to enjoy

Service: Not much variety with the food selection. The vegetarian option was a curry and it was way too spicy!
Product: Not enough variety in food. Food was nice though.

From the moment we stepped on board everything was brilliant! I’d recommend anyone wanting a great long lunch in the most beautiful harbour in the world to book now...

Beautiful Mothers Day Cruise.

Service: Pleasant staff, well- appointed boat and seating arrangements.
Product: Good value for money and easy to pay online.

Since this is my first time experiencing it! For mother's day,I paid a high-tea cruise for my mum, sister and l to spend some quality with her as she is always working and barely home! We loved the whole experience! (Mostly my sister as she was excited for the food 😂!)

As my mum quote 'It was a nice change of view!' as we usually just let her sleep in, do house chores for her and make breakfast in bed!

But overall we enjoyed it! I will love to do it again sometime! I just wish that there was more variety types of food!

Service: Friendly staff. Nice foods!
Product: Best value for money. Long lunch cruise allow me to have lots of time to entertain my guests.

Service: We both have been twice once on an evening dinner cruise . This time we had a long lunch. Boarded at Circular Quay your staff we marvellous, dressed very smart clean & professional. Lunch was very enjoyable my steak was perfect I could cut it with a plastic knife if needed it was tender.

Thank you
Product: Value for money, easy to book, very courteous.

Service: Excellent. My only complaint was the bubbly drink was almost flat.
Product: Well presented, excellent service. Chocolate quality poor, but strawberry delicious

Service: The experience was very disappointing! We were on the same "mother's day cruise" 2 years ago and we spent the entire afternoon cruising the harbour and it was great day! This year we spent most of the day docked at darling harbour 2X and Circular Quay 2X - We spent at least 1.5 hours stopped at the dock than cruising the harbour. When I asked the lady she said its not a special cruise but a normal afternoon cruise which differ from what i was told when i booked over the phone.
Product: pricey for spending the day docked at darling harbour and circular Quay

Service: I booked high tea from Christchurch, New Zealand. Smooth sailing all the way, great service from the moment we entered onto the boat.
Took my mother on Mothers day, we both enjoyed the afternoon...thank you
Product: The service, the food tasted fresh and tasteful

Service: I loved the cruise. Its the perfect way to see Sydney. The food was good and I enjoyed the commentary about the history of Sydney!
Product: Great food and wine. All round enjoyable!

Service: Booking and service was great
Product: The food was great and plenty of it, the prawns and oysters were fresh, really enjoyed lunch on lovely Sydney Harbour.
The commentary was a little hard to hear at times, particularly the female voice.

Service: service was very good, nice to see edward was working that day.
food was good
Product: all good,fresh food and good variety

Great service, the team were able to provide us with a last minute birthday request and surprised us with a cake, it was really sweet and the family had a great time! My dad especially enjoyed himself celebrating his 80th birthday

Service: We took our Aunt out for a seafood lunch cruise for her 90th birthday. We could not have asked for a better day. The harbour was superb in all it's a glory on a picture perfect day. The food was excellent and plentiful and the staff were wonderful. Nothing was too much trouble. They went above and beyond to make our aunt's day very memorable. They brought out the cake after lunch and even sang Happy Birthday to our aunt. She loved it and said it was the best birthday she had ever had. I cannot recommend this venue highly enough.
Product: The seafood as well as the other food was wonderful. Very fresh, tasty and more than enough.

Service: The food was delicious,the staff (malik) young lady asian looking served us quite well.I cant remember her name but i can see the smile.The people are good.We are definitely coming back for another activity,
Product: Excellent service.The staff were very good.

Service: The staff were all smiles, attentive, approachable and lovely.
However this being my 3rd time on the boat within 3 years I wasn't impressed with the food variety and quantity avaliable.

My previous visits the buffet had a much larger variety of options and serving sizes much larger

Desserts and fruit salad was disappointing.

To be honest i dont think I would choose this cruise again once seeing the other buffet lunch cruise options on offer for same price.

Thank you for the opportunity to give feedback and your staff once again were amazing hosts.
Product: IFood not great, limited options

One person pulled out on the spot. So Captain Cook cruises gave us the credit to use at bar which was really nice from them. We enjoyed the lunch. Vegetarian curry was very delicious. We would definitely be back again. Staff was really friendly and nice. Great customer service.

Service: Friendly staff, food was really nice and presented well. Perfect to spend an afternoon sitting back and relaxing admiring Sydney harbour
Product: God value for money, food is delicious

Service: My daughter on the day ordered a window seat costing her $30.00 when we got on board there was hardly anyone on board and plenty of window seats left. I felt that the lady who sold it to her should have advised that there would be no problem getting a window seat!
Product: A good selection with friendly service!

Service: could not have been better, staff meal and quality of the boat were first class.
Product: great food, we had the drinks package and it could not have been better.

Service: Window side table charge is too expensive as it's charged to each person. All other services and foods quality were good.
Product: It's good but a bit expensive

Service: The restaurant servers and restaurant managers were very nice and accommodating to my allergic needs . The food was terrible and we were unable to hear the commentator speak about the landmarks throughout the entire cruise. I would not recommend this cruise to anyone.
Product: The only seafood was rubber shrimp. The food was terrible and we were unable to hear the commentator speak about the landmarks throughout the entire cruise. I would not recommend this cruise to anyone.

Service: Staff was really nice.
Product: Absolute rip off. Make sure you pay the minimal amount for this.

Service: Excellent service. Very nice meal.
Friendly and efficient staff
Easy website to use. Friendly staff at check in.
Beautiful day out on a beautiful harbour.
Product: Excellent food and service

Service and experience sensational.
Can't recommend it highly enough and would definitely do again!

The food was fresh and varied. We paid extra for window seating and the window was very dirty making it difficult to see through. We were hosting friends from overseas and were embarrassed with how the staff discussed the drinks bill at the table. We didn’t request NRMA discount voucher for the online lunch reservation because it was difficult to know how to do this and the staff on board did not know how to apply on the drinks bill - a $5 discount on a $60 bottle of wine was not 20% discount. We were not as fast as others lining up for food so there was little left which was also disappointing. The seafood was fresh and tasty though.

Great service!

With food, there wasn't enough for everyone.. we missed out on desert but other than that it was great

Service: Absolutely wonderful day. Boat is amazing and so comfortable. Food delicious and staff very friendly. My party of 13 all loved our luncheon cruise.
Product: Good value for money.
Would recommend.

Service: Excellent service and a beautifully presented meal.
Product: Excellent value for money.

Service: It was the day before Easter weekend and it was as if the staff were non existent. No-one came to take an order for drinks, we had to ask for water and go to the bar ourselves for our drinks.
We also thought that the seafood was tasteless. We invited a friend for his 80th Birthday and have been on these lunch cruises before and really enjoyed the food but this time it was very bland. So disappointing.
Product: All the seafood was very poor - completely lacked taste.

Service: Great Cruise, Great Service, could not ask for a better experience.
Product: Long Cruise, Bar package, Great Day

Spot on, beautiful attentive Staff

Service was great. Food was also really good! :)

Service: Friendly helpful staff
Product: Beautiful prawns and oysters,and a selection of other tasty foods.

All very organised, clean and modern boat, staff helpful and friendly, nice relaxing tour.

Lovely lunch, the seafood was so fresh which is amazing!
But 1.45hrs can be a bit of rushed if it's your (your guest's) 1st visit to Sydney. 2.15hrs would be more realistic to allow passengers/visitors to better enjoy the ambience.

Service: We had an excellent day, the food was very good as was the service, we also enjoyed the commentary as we floated along it was very interesting and we learnt history of Australia that we didn't know about .
Product: It was worth the expense, food was wonderful but meals could have been bigger, for a long lunch we expected a 4 course.

Service: the service was great the food was great. but we were very disappointed that the cruise only lasted 1 hour 50 minutes when we were informed that the cruise would be 3 hours 30 minutes. we did not get what we paid for.
Product: as mentioned, we were very disappointed about the length of the cruise

Staff were very friendly and helpful, our waitress was Mickey. Food was delicious and very good value for money.

Service: Your booking staff was easy to deal with and informative. Upon arrival it was suggested to take photos first up on deck and then sit down to a leisurely lunch which we did and enjoyed. The only negative was I thought a bit more time would be good.
Product: The food was fresh and delicious.

Service: The high tea experience was amazing. The food was really good and fresh. The servers were very friendly and accommodating. Would definitely recommend to all.
Product: The high tea experience was amazing. The food was really good and fresh. The servers were very friendly and accommodating. Would definitely recommend to all.

From the original booking for our group to going on the lunch cruise, the attention of the staff was fantastic.

Service: Food was great. Best views in the world. Ship was also great. Only thought with the drinks service, they forgot us. Only had 1 round of drinks and not offered any further. Then they gave us the bill. We finally had to ask and also ask for coffees.
Product: Great Value. Highly recommend a Long Lunch on the seas.

Service: We would definitely be back! We chose to do this cruise the same day we arrived in Australia for the first time-I was a little nervous about how my near 8 year old would do but according to her this cruise "Was AMAZING!!!!" and "I will remember it for the rest of my LIFE!!!". Her first high tea and the crew was tops. We were welcomed with (me)-yummy pink bubbly (kiddo)- fizzy drink of her choice. I took a time lapse of the entire trip which turned out quite well. I did feel the savoury nibbles might have been more towards adult tastes--was it onion/beetroot chutney mini pies??? (menu is online--readers can double check on their own)-- just keep that in mind if you are pondering going with a youngster--I traded my daughter some of the adulty food tastes for more kiddie one (so I missed out on a sausage roll)---was definitely not a direct mirrored plating (ie: 1 each of something for each guest it felt like- at least on our table). Not a complaint just an observation in case someone is expecting a 1:1 plating. Anyway.... High tea is up several flights of boat stairs--level up before top deck, a nice well windowed room. If you are facing the front of the boat I would definitely choose to sit on the RIGHT side as majority of what is being commentated will be out that side of the boat for most of the time. We sat front left and still was able to see quite a bit. We are allowed time out on the deck--take photos, lots of opera house and bridge opportunities. There was a professional photographer taking photos of us at our table for an extra fee per photo-- thankful for that opportunity to purchase those as it's hard to do so traveling alone with a youngster. I would suggest to the boat, that possibly not all speakers were functioning at 100% in the high tea area? I felt like sound was coming / aimed more towards the (facing front) right side of the boat--it might be beneficial to have small helper speakers scattered more towards the sides where the boat curves--I felt maybe we missed quite a bit of commentary- especially when the larger groups on the (facing front) right side of the boat were chit chatting all at once. I can imagine with a full tour commentary might be extremely hard to hear with the entire area chit chatting away. that said for other passengers...maybe keep that in mind... if you are wanting a cruise with tea for a tour commentary-and the tea is packed full...be aware you might not hear everything...the actual harbour tour might be a better fit.
Product: ease of purchase was 5 stars! booked online a few weeks before our trip overseas... printed confirmation out... got tix in hand after checking in at bookings on dock 6. easy peasy!

Service: Very attentive staff
I would suggest not presenting the bar bill 1 1/2 hours into the 3 1/2 hour cruise though
Product: Food was better than I would have expected, very relaxing

Service: We enjoyed the meal and the service. we paid more for a window seat which was well worth it.
Product: enjoyed the meal and the service. Paid more for the window seat but it was worth it. first lap around we ate our meal and the second lap we took our drinks onto the deck.

Service: The staff were very friendly and caring and couldn't do enough to assist my mother in her wheelchair.
Product: Food was enjoyable but I would expect a more spectacular buffet on a cruise, particularly the desserts which were very ordinary slices.

Service: Very friendly & helpful staff.Food was good & plenty of variety.Boat was very spacious & comfortable but a little tired & could do with a revamp inside.
Product: Food was good & plenty of it but not excellent

Service: The staff were lovely. We had been 12 months prior and enjoyed our time so much we booked again. However this time I felt the variety of food was not as much and there was no commentary as we cruised around the harbour. I was disappointed with that as we took our daughter this time and there were foreign visitors also enjoying the lunch, but had no idea what they were looking at.
Product: It would have been nice to know what we were eating. There was a vegetable curry, that was a bit too spicey for my daughter. She put it on her plate not knowing exactly what it was. It would also have been nice to know what cheese was on the board. Tags please.

Service: The cruise was extremely well organized. The service provided by Servers and Crew was first class and the food was of high (restaurant) standard.
Product: Very pleased with the purchase

Service: My boyfriend took me for my birthday, I loved it and would recommend the long lunch to anyone. Had the best day ever. Perfect present for the young and old. Had champagne for the first time and the 3course meals were amazing. Especially the desert that was Malibu and coconut slice with a birthday sparkler along with the whole staff and other patrons all singing happy birthday. Perfect for a beautiful day on the harbour. Plus as a smoker the top deck was allowed smokers to enjoy the views of Sydney Harbour with interesting audio of the harbours history
Product: Food was amazing. Best ever 3course meal. Birthday surprise, most amazing and friendly staff. Other patrons friendly and approachable to chat with.

Service: Great service from staff at King St Wharf. Even after they made an error, they were very apologetic and went to a lot of trouble to ensure the error was corrected.
Product: A nice buffet that I really enjoyed but it did not have any WOW factor.

Service: Excellent service from the staff on the cruise
Product: Good food and plenty of it

Service: The cruise left right on time. The staff were welcoming, friendly and professional. The buffet was fresh, delicious and plentiful. Overall the dining room was comfortable and clean. The ladies toilets were modern and clean. We had a lovely time. Thank you!
Product: A great variety of fresh and delicious food including the seafood. The amount of dessert choices were just right.

Service: Friends travelled and were thrilled at the experience and most definitely will spread the word
Product: Made to feel Special OWZAT!

Service: Friends travelled and will spread the word. They were delighted
Product: Friends travelled and even though the cruise was explained, they were more than delighted

Service: Customer service could have been improved. The waiters were more busy cleaning up for later events than coming to follow up with coffee requests or drinks or whether things were oK. Need better staff training in hospitality. It was good not to have people/ tables too close. The cruise was nice. We appreciated the 3 yr old twins being invited to see the captain. It was nice to have our birthday cake delivered by staff.
Product: My husband's pasta dish had something hard, a piece of ravioli or pastry. He complained to the waitress. The children's meals were good. In general the meal was good and enjoyed. 2 guests wanted soft drinks but told there were none only juice. Disappointment for them.

Everything was well organised, the boat was clean the food was excellent and the service was very good.

Service: We chose the Captain Cook Cruise Long Lunch to celebrate the retirement of one of our long serving employees. The cruise did not disappoint. We were a party of 15 and the service and food were both excellent. We will not hesitate to book again in the future.
Product: The long lunch was exceptional value for money. We booked early and due to the size of the party, received a discount on the fee. There was also the option to board and disembark at two different locations which meant that people could leave at a time that suited them.

Service: Perfect Lunch cruise

Fantastic experience for my Mothers 70th birthday. Service and food was excellent.
Yes, I would recommend the service. Cannot think of any complaints.
Product: Perfect Lunch cruise

Fantastic experience for my Mothers 70th birthday. Service and food was excellent.
Yes, I would recommend the service. Cannot think of any complaints.

Service: Excellent service from staff and very good buffet
Product: Good variety but desserts were limited

Service: Wonderful
Product: Not a seafood eater but enjoyed the other food

Service was great. Meals where very good we all enjoyed what we had.
Just only thing i would complain is you need a proper coffee machine to make good coffee and cappuccino's. Its nice to finish a meal with good coffee.

Service: The food was average, sausage rolls were overcooked and dry, the mini cupcakes were dry, the mini fruit flans were sour. The commentary was not good for the hearing impaired
Product: I bought online but then had to go through the process again at the wharf, showing my credit card and signing forms. What is the point of buying on line to save time?

Very attentive

Service: Excellent service, food and wine was great, no probs there.

My only disappointment and also my fellow interstate travellers was the actual cruise, basically all you do is keep going back picking up and dropping off, I have seen more of Sydney Harbour on every other cruise I have done, no out to Watson Bay, into Rushcutters bay, nothing really, it is the actual cruise journey that lets your company down big time, it was universal that none would cruise with you again if that is your attempt at showing off the worlds best harbour,
Product: Food and wine no probs all good there as was the service

Service: Very professional and helpful
Product: The seafood was fresh and plentiful

Service: The cruise was good, the service personnel very friendly and helpful. The only thing we were missing was the fish and the mussels, as noted in the pre-cruise pamphlet. Also, we would have wished for a bit more variety in the cheeses. Other than that, the food was very good, in particular the prawns and oysters
Product: The advertised fish and mussels were missing from the food on offer. Also, there was not much variety in the types of cheeses on offer. Everything else was fine.

Great personalized experience!

Service: Value for money. Had friends from Canada with me and it gave good tour of harbour while enjoying a lovely meal
Product: Had an allergic reaction to the curry. But all other food excellent

Service: the buffet lunch was good and we were seated at window table which was very nice. We would have liked to have seen more of the harbour and less of Bangaroo
Product: the oysters were better than the prawns and the rest was good

Service: Service was excellent
Product: yes the steak was cooked to my liking and the other two courses were great.

Service: This was my second lunch cruise so I was more delighted than surprised by the friendly professionalism of all crew members.The food was excellent and abundant. I will be dining again.
Product: The range and quality of food were excellent. Table service was professional and unobtrusive.

Service: Excellent in all aspects
Product: Excellent food and service

Service: We appreciated that the tea service was flexible to be able to use soy milk and give us a vegetarian spread! The lightening bolts over the harbour made for an exciting cruise!
Product: Please See other paragraph

We had a fabulous time aboard Sydney 2000. It was our wedding anniversary. The staff made us very welcome and even organised for our fellow passengers to give us a round of applause. The bar staff shouted us mocktails with sparklers. We also met another couple sitting near us from Tasmania and by the end of the cruise we were organising to visit them for a holiday.

The service was great but not exceptional

We had a long lunch harbour cruise on the MV2000 for our anniversary. the food and service was first -class.

Service: Fantastic experience for my Father’s 80th birthday. Service and food was excellent.
Product: Food and service was excellent.

Great afternoon for the hi tea cruise will be back when we are in sydney again . Regards from new Zealand.

Service: Yes, I would recommend the service. Cannot think of any complaints.
Product: The coffee options which printed on a card at one end of the table and not obvious, were not pointed out to us.

Service: Food availability - no dessert when went to eat and drink service non existent not even water
Product: As mentioned on previous comments

Service: Excellent service. A bit shocked we were not told that the coffee was extra - $8 a cup was too high.
Product: Excellent lunch, service and position of table

Service: Wonderful welcome at wharf and on board the ship. Staff with a great attitude who enjoy their jobs and working with their customers. Seafood plus included in buffet with deserts n tea/coffee/ hot choc... and on our fabulous harbour. What amazing views. Met the blokes with the best jobs in Sydney...
Product: The picture says 100 words... and the food was so fresh and the supply continued. Excellent value for money.

Service: The service exceeded expectations. Staff were incredibly attentive and polite.
Product: The lunch was delicious and good size servings. Also had a drinks package and was well worth it.

Service: Yes had a wonderful time service and food great would come back again for sure. Would recommend to anyone.
Product: Lovely fresh and delicious

Service: Amazed by the efficiency of the movement of ferries in and out of the terminal. It seems to run like clockwork. The help at the ticket office was very much appreciated. The lunch cruise was very good from beginning to end.
Product: Very good value for money

LOVLEY DAY , GREAT SERVICE

Service: I had booked for 36 people for my mums 60th birthday party. We have been on the Captain Cruise for the Seafood buffet lunch before which I was very impressed with, however, unfortunately this time I was extremely disappointed with the quality of food and the poor variety of food. I was extremely embarrassed in front of my friends and family making them pay $85 per head for terrible quality and terrible variety. A seafood buffet should include grilled fish, cold crabs or bugs, smoked salmon, oysters, and cold prawns. Unfortunately at this event, the only seafood offered was smoked salmon prawns and oysters. Also the non seafood options were terrible. The vegetable curry was awful, it was so obvious the veggies were from the frozen variety and their texture was tasteless and resembled cardboard. The salads were lacking substance and the roast ham was sliced roughly and was so salty.
I have enjoyed RSL food for 1/4 of the price over this buffet. It was so sad that mum didn't enjoy the food at her 60th birthday and I will never book an event or take the gamble that the quality will be as good as it used to be. It was way too expensive for the poor variety and so embarrassing for your lovely staff to be serving such a boring lunch.
Product: My above feedback will explain.

Service: We were greeted by friendly staff before we even boarded the ship! Onboard the staff were all smiles and the service was great.
Product: This was a surprise gift for 2 special girlfriends and they told me several times that this experience was the best hi-tea they have had

Service: Good variety of food. Pleasant crew. Good information for the tour.
Product: Great variety . Nice and hot.

Service: Our Waitress was great
Product: It was fine..........,................

Service: Very good experience!
Product: Good service..! I loved it..

Service: Nice food and a pleasant experience, the team had a good time. Thanks!
Product: Service and food were both great.

When I did the online booking it kept reverting back to the current date instead of the planned date. I changed it twice but when I checked, I was booked on a long lunch cruise that day even though the start time had already elapsed. A quick phone call and his was rectified.

Service and food was amazing just wished the actual cruise was a bit longer.

Service: We both thoroughly enjoyed ourselves, and the food was wonderful lots of choices.
Product: Absolutly fabulous seafood lunch

Every Captain Cook cruise we have been on have given us exemplary service

Service: Good buffet, helpful friendly staff
Product: No shortage of food. Well stocked buffet good selection

Service: The service at the table was good but not exceptional. More help with drink service would have enhanced the experience.
Product: The quality of the seafood was first rate, although some people in our group felt that the replenishment of the serving plates was slow to happen, considering that the cruise only lasted two hours.

The full complement of desserts was not available to all of our group as these were not in great abundance and not replenished.

We were really looked after. The space was perfect. I would recommend the experience.

Service: Everything was well done and the staff were friendly and very attentive,we will back!,
Product: Easy booking friendly web site

Service: Food was great, staff were fabulous. We very much appreciated the staff making my cousin's birthday special by bringing out a cake and singing happy birthday to him.
Product: I would have liked the option to add a beverage package onboard.

We enjoyed our cruise, and the food was great. We would do it again. The long lunch cruise goes over some parts of the harbour twice. We would have preferred travelling further instead.

Service: Good ambience great food
Product: Good ambience great food continue

Service: Not up to expectation
Long Lunch Cruise was very short on cruising the best harbour in the world.
Three times into Darling Harbour and not much further than Elizabeth Bay can hardly be called a SYDNEY HARBOUR CRUISE!!!!
The food was average and the wine prices were expensive.
Product: Not up to scratch when you are trying to impress visitors

Food and service was great but the commentary was very hard to hear

Service: The food was excellent. The groups that attended were interesting to talk with, and the harbour spectacle is always worth raving about.
Product: Good food, very well presented

Service: The cruise around the harbour was good, but we could have been inform in regards to the lunch arrangement.
Product: Seafood lunch was o.k., but we could have been informed of proceedings for getting our lunch.

Most Definitely would recommend, service was excellent

Service: I’ve been to captin Cook high tea cruise before and I really enjoy it howevery this time I booked it to my family who were visiting from oversease, the experiene was really really bad, they were very laye in serving us food, all the table got their high tea except us almost 30 min after the cruise started. We also requested for all the food that has Pork to be removed and they brought it only fruite and vegtable which is a vegeterian menue we did not ask for. They took another 30 min to provide the food and we had less that 30 min to finish our food it was ruched, we also needed water but could not find anyone to ask there were no service till the end of the cruise they arrived and we asked them for water and coffe and they replyed that the cruise ended. It was soo bad we did not enjoye it
Product: The cruise was not worth the money at all

Service: Really good food very clean. Staff terrific!
Product: Good food well presented and staff were so nice

We were a group of 10 relatives looking for somewhere different for lunch around Circular Quay and decided instead to try your "long Lunch" cruise. Apart from our table to be somewhat crowded we all had a great time. Personally, because of my age I found it difficult to traverse the steep stairs onboard. The food was better than expected and enjoyed by all.

Service was excellent as was the food. Wine list could be improved. Do feel that having a top food and premium beverage package that we were charged for tea and coffees! Really.!! Staff felt embarrassed at having to ask for $$$ form tea and coffees. We had spent over $300 per couple on the day.

Service: Booking for 35 was a simple process and the seating was perfect. The food was very delicious and plentiful.
Product: See previous comments as menu and quality was first class

Service: Well organized. The buffet luncheon was very good, food plentiful.
Product: Plenty of choice ang good quality.

Service: Bar staff were slow at serving& seemed I bit confused regarding people’s drink orders.
Product: Seafood was great. It did not run out as well.

Service: Yes i certainly would,the service was fantastic.
Product: The food was beautiful and plentiful.

Did not complete my request to wish my parents on their anniversary or add a sparkle to their dessert. Bad!! To state long lunch cruise is deceptive when the lunch is finished well before time only to repeat another round of dropping and picking passengers. What’s the point taking two rounds of the harbour??
Pathetic for it’s worth.

Lovely cruise. Beautiful boat and friendly staff with delicious cocktails.
It was advertised as a seafood buffet however there was only smoked salmon and cold prawns as the seafood - no fresh fish or scallops or any other seafood. Only chicken and curry and rice and salad. I was disappointed, as I’m pescatarian (I don’t eat meat, only fish) and also celiac so I can’t have gluten - which meant I was limited to smoked salmon and salad and a couple prawns.

Service: The food was good, service for drinks was a bite slow
Product: My wife enjoyed herself, priceless.

Service: Wonderful experience with friendly staff n variety food
Product: Excellent food nice service

Service: The service on the cruise by the buffet staff was excellent - the bar staff seemed a little lost at first - could not find drink lists and had to wait for someone to come and help when we paid cash. The greeting staff were good but allowed large groups of overseas tourist on before others who were in the queue. All tables see allocated so I couldn’t see why they had to have precedence over other guests.
Product: Good variety, continuously replenished know one would have gone hungry.

Very courteous staff and very obliging when asked for assistance.

Service: A perfect lunch cruise on valentines day.

Only reason I did not give 5 stars is that I was unable to upgrade to the drinks package once on board (had to be done before).
Product: A perfect lunch cruise on valentines day.

Only reason I did not give 5 stars is that I was unable to upgrade to the drinks package once on board (had to be done before).

Extremely good value for money. We had an overseas visitor so the commentary was also a good option, as well as the diverse meal.

At the time of booking there was a question of special diatery requierments.
We specified gluten free and lactose free. But unfortunately there was no lactose free and then we sent our feed back with full explanation.

Service: Good.
Product: Good service and choice of food.

Food good but main course things like oysters (superb) ran out a little too quickly.

I thoroughly enjoyed the lunch experience on board. Everything was as I was expecting it to be! Beautifully presented with helpful waiters/waitresses. The commentary was most interesting giving me information I had not known about. It was a beautiful day and the sailing was very smooth.

Everything was really done well - boarding was smooth, food and beverages done well and nicely presented, staff all very accommodating. My only reservation, speaking as a tourist, is that it would have been nice to have a nice-but-limited commentary as to what we were seeing on the shores. We passed some interesting looking things and it would have been nice to know what they were. Again, we had a very nice time and I'd say we received good value-for-money.

Service: From purchasing tickets online to the lovely food and quick service to our seats once on board, this was very good.

The only down side was the 'circus' in getting aboard. Signage was not available to say that seafood buffet patrons were to gather at the bow of the vessel, and the other type of cruise were to gather towards the stern. An employee of the company (who was patient and trying his best) was assailed by many patrons requiring clarification with lots of shouting of directions and inability to be heard. Felt like being herded like animals...this could have been better handled to have a better experience.
Product: The seafood was very fresh, and there was lots of it, near empty trays were replenished regularly, there was a good choice of other food to pick from. The vegetable curry was particularly good.
Was not made aware that there was a coffee machine and filtered coffee available in another area.

Had a lovely afternoon and the food was amazing we had to go for a walk after it as we ate far too much....3rd time and will be back for a 4th...

Value for money and great service from the staff

Great service and the food was delicious!
This is a great way to celebrate a birthday.
Our waitress was very attentive and efficient.
Thankyou Captain Cook Cruises!

Service: The service was very good but there could have been more plates ready for people to use.
Product: The seafood was great but the rest of the food was nice but pretty ordinary.

Service: Easy on line booking experience. We boarded on time and were shown to our window table which had great views of Sydney harbour. We were served drinks quickly by a friendly and helpful member of staff. The buffet lunch was exceptional - great choice of seafood and salads. There was also a hot option (did not sample) as love seafood. Nice range of desserts, cheese and crackers. Coffee/tea available. Enjoyed informative and entertaining commentary about the harbour and it’s history. Great views of the Opera House and bridge. Would strongly recommend.
Product: Brilliant food and plenty of choice

The buffet was very limited, however what little choice was there it was quite good

Service: The service provided was friendly and professional
Product: We bought this at a special rate and thought it was great value for money

Service: Easy boarding, good food,drink and service..definetly would do again
Product: great afternoon, good food and wine

Service: The staff went out of their way to ensure that all went well and I was impressed with the way your staff reacted to a great influx of people especially at boarding time.
Your bar and waitress staff were exemplary offering top up drinks without having to wait until the drinks were finished.
It was my wife's birthday and the cabin waitress, without any request being made, produced a small cake with a sparkler - very thoughtful and to the delight of my wife.
The buffet food was good but somewhat frantic due to the number of guests at the buffet table.
All in all the buffet cruise was great value and I would recommend anyone to take the cruise.
Product: Could have been spread out to minimise activity in a small serving area

Seniors Seafood Buffet Cruise – Captain Cook Cruises 17/02/2019 Review
The staff in the booking office were very pleasant and courteous as usual.This was the 5th or 6th year that 3 of my friends and I have been on the Seniors Seafood Buffet Cruise. Last year I complained about the absence of crab on the buffet and also that the price had risen by another $5.00. This year again there wasn't any crab on the buffet. In previous years there was a couple of meat dishes and a vegetable curry which was quite nice but there wasn't any meat except for some ham swimming in some kind of liquid and some chicken drumsticks also swimming in some kind of liquid. Also the price had risen by another $4.00 making it $59.00. I don't believe that the food was up to standard and there wasn’t much of it. Next year the price will probably be well into the $60s mark and I will be seriously considering if it is worth attending again. The quality and variety of the food was even lower than last year and I’m sorry but I can only give 3 stars as the standard has dropped since 2017 when I would have given 5 stars.

Service: Very friendly staff extremely efficient and helpful as my husband is disabled !
Product: Great meal nice wine!! Fantastic trip !

Service: Staff was very helpful and efficient; and the food was delicious. But drinks were expensive and we had to ask for salt. I left my credit card behind but nobody bothered to email/phone me about it.
Product: It was all fresh and very nice

All the staffs are hard-working.

Service: All the waiting girls were exceptional, lovely personalties,

Boat was well presented, windows cleaned,
Product: Food and content all exceptional, no complaints here

Service: Very clean boat/ship, Lovely friendly polite staff and excellent staff. Sorry not on my mobile.
Product: We were very satisfied and loved the fresh oysters, the pork was excellent as was the chicken legs and all salads.

Service: Our waitress, Kellie, gave us exceptional service in a friendly caring manner. The meal was delicious and my food allergy was catered for.
Product: I had to cancel one ticket and a refund was arranged without problems.

Service: really good buffet
Product: good and nice staff, great view

Service: The best part was meeting Captain Cook at the departure!!
We were greeted in a warm and friendly manner and during the Long Lunch Cruise we were treated with great respect, friendliness, warmth and in a very professional way. The staff were most obliging and we could not fault them. We were celebrating a birthday and the dessert arrived with sparklers and candles and the staff sang Happy Birthday. 10/10
Product: Everything was done professionally and in a warm and caring manner

Service: Yes, we would certainly buy another cruise with you. The service was friendly and more than adequate.
Product: The service was excellent though initially we were waiting at the wharf to board the ferry not having been told that we needed to get a boarding pass at the entrance counter. This was fortunately rectified in time to board when necessary.

Service: The catering was excellent with a friendly and experienced staff.
Product: Good value for the money.

Service: The service and the food were great. The staffs were nice and friendly. I’d have a wonderful lunch and beautiful view with my family.
Product: Oysters were fresh and sweet. The prawns were great too.

The route was too short. On the booking it was shown 3.5 hours but was about 2 hrs.

Very professional and well organised. Food was good too.

Service: friendly and professional
Product: good variety of food served
presentation lovely

Service: All staff were efficient, polite, and welcoming
Product: I expected more choice. Salmon was over cooked. Too few vegetables. Really nothing special, which is surely what you should be aiming for.

Service: Fantastic staff , we just love the whole lunch experience . We have been on a few now and will be in many more in future .
Product: Excellent value, great day

Service: Good service, good food. Great views.
Product: Good service, good food. Great views.

Staff very pleasant and professional. Boat on time and clean.
Food was very tasty service was not rushed!
As I had overseas visitors they were as impressed as I was.
Another complement on your toilets.( something you probably don't get very often but is part of the service)
As we had two Wedding Anniversaries to celebrate(40 & 50) it was a most enjoyable afternoon and would recommend your cruises.

Service: Lance was very attentive and helpful .
His understanding of different wine varieties was limited but he just needs experience
Product: I’m a Sydney boy, born and bred.
My brother worked with you guys for years so I know the product well.
I know the harbour, it’s beautiful.
Food was great .
Lance’s service was great .
Wine was disappointing .
I took and paid for myself and 3 guests . I paid for the premium drinks package . I tried every red and two whites .
The Tyrells moon mountain which I buy on special at Dan Murphys for 20 dollars a bottle was the only average / decent quality wine available .
Such a disappointment .
A little embarrassing actually.
We hoped for better.
One glass of the Mawson had to be taken away . Obviously the bottle was open too long.
As I said , everything else was so good. Why let yourselves down with the wine list, especially today when so many people enjoy food and wine matching .
Anyway we will be back , but I hope this aspect improves . I’m happy to help with the wine selection if u ever want help.
Thankyou

Service: The service was lovely and very wonderfulAnd we can really enjoyed the lunch The food was wonderful and amazing
Product: The lunch was fantastic and amazing the cruise could’ve gone out to see a bit further

Yes definetly recommend After the horrible storm on the Friday they accomadated us by giving us a Lunch cruise Thank youMy friend has wanted to do a Harbour cruise for 30 years so it was wonderful she had the chance Both Res on chat and the girl the next day were so helpful and very polite

Great Service, Great food and atmosphere

Service: The service was first rate from the moment we stepped onto the vessel to the moment we left. Fabulous way to spend an afternoon.
Product: Great experience, the food was amazing! The views to die for. The highlight of our trip.

Staff were friendly and professional. The cruise ran to schedule and the High Tea was delicious. I booked this cruise to give a relative from overseas a Sydney experience but I enjoyed it just as much being a local.

Service: Great value for money & exceptional service!
Product: Great value for money!!!!

Service: Cruise OK but a bit repetitive. Lunch disappointing - grilled salmon with a bit of salad poor value for money. Coffee extra - not particularly good.
Product: Cruise OK, lunch disappointing: not good value for money

Service: Would definitely take this cruise again. Great way to show visitors our beautiful harbour. The food on the buffet was lovely.
Product: There was a very good choice of food. Very enjoyable.

Service: 1st class very happy with staff and food.we will come back and tell our friends about Captain Cook Cruise's..We had a great day..Thank you
Product: Food was so good love it all

Service: Their greeting and the afternoon tea provided were very good. My only complaint would be the lack of a commentary which would make the cruise much more meaningful for tourists.
Product: The high tea was great, but I would have like more sandwiches instead of cakes.

Service: Staff were absolutely fabulous, very friendly, very attentive. Bent over backwards to make sure we were entirely happy. "We" being a group of 4 senior ladies.
Product: Enjoyed the lunch but to be honest not the best I have ever had.

I booked for a 70th birthday party - all who attended had a lovely day and we are likely to do again. Crew were attentive, asked was it a special occasion and added sparklers to the birthday girls dessert. Thank you for making such a memorable experience

Service: Outstanding food quality and excellent service
Product: Great value, especially the Bar package

Service: This is our second 'meal' cruise and the food and service was just as good as the first time. We took some American friends and they too were impressed
Product: Excellent food and service

Service: As always Captain Cook has done it again!
I've been to another harbour cruise with Cook but this was my first with the seafood buffet.
The food was fresh and delicious, customer service excellent and the cruise itself awesome.
Flew from Melbourne for a special occasion and am so glad I did.
Product: For the price of a buffet excellent.

Good service with a nice trip

Service: It was a great service. Nice food and ambiance.
Product: Easy online booking. Very good

Service: The service was excellent and could not be faulted. Your Seafood Buffet Lunch was one of the best that I have had and compared favourably with any seafood buffet that I have had in restaurant's onshore and who most probably have greater facility's than what you have on board. I can only say on behalf of myself and the company I was with, Thank You for a most pleasant day on the harbour.
Product: Drinks a little expensive, but there again it was Sydney Harbour. seafood was excellent and very fresh definitely value for money.

Great service, well done to the team, a very relaxed and enjoyable experience

Service: From boarding to being seated by a friendly courteous staff member to enjoying the food and interesting commentary the whole cruise was excellent
Product: The lunch was good with enough choice

Service: Late start, waiting in sun for 15 minutes to board. When set sail, food was not ready/ organised, waiters running around looking disorganised and frantic, not knowing what each was doing. Nobody replenished our water the whole trip.
Product: Not enough variety, deserts ran out quickly, not replenished quickly enough for such a short trip.

Service: Well organised, good service, excellent cold seafood, good salads. Less than perfect was the hot food selection where the only really attractive dish was the chicken which was off the menu for one of us because it contained chilli.
Product: Easy to book, irritating to have to look up starting times. I should not have purchaes the drinks package, one of us is a non-drinker. Purchasing individual drink would have been cheaper.

Service: The cruise was a good overview of Sydney Harbour and the food served was delicious.
Product: The food was delicious with excellent variety

Service: Personnel agréable et disponible. Beau buffet. Croisière sympathique.
Product: Bon et beau buffet. Croisière agréable

Service: Had friends from Canada they loved it lunch was great as well
Product: all good oysters and salmon prawns what more could you want ?

环境优美舒适。
游览景点超值。
餐食用料优质。
品种丰富可口。

Service: the service was really good and the food was excellent
Product: food was excellent but seeing as it was a long lunch, was disappointed that coffee & tea was not included in the price

Service was great, staffs were very helpful and friendly, we booked the 3 course long lunch, very classy set up, very relaxing. Food was average thou，but dessert was the highlight, overall we we’re quite happy, it was myself and a friends family from overseas. Would recommend to my other overseas friends if they visit Sydney

Great service, great views, great food.

Meal was fine, however there really wasn't a gap between the courses

Being from the US, I found the food very delicious and the service was excellent

An excellent day on the magnificent Sydney Harbour was experienced by our group of seven, on board the equally magnificent Captain Cook Cruise boat (ship?).
The weather was wonderful, the food was wonderful and the outlook was equally wonderful. Will definitely book again.

Service: The service was excellent. The food was great. We took visitors from the UK on the cruise and they were very impressed. You can't improve on the scenery, but you did show it off very well.
Product: We took visitors from the UK on the cruise and they were very impressed. You can't improve on the scenery, but you did show it off very well.

Service: Excellent food and services
Product: Excellent foods and services

It was great! Very good experience for couples, friends or family. Delicious and exquisite desserts.

Service: the information the history provided on the tour was good. what i didnt enjoy was the few options for the buffet lunch especially for halal eating guests.
Product: wouldve gotten excellent if the food had more halal options

Service: I will definitely recommend this cruise, great for the family but also for special event with your partner
Product: Food was delicious, everybody can find something they enjoy

Service: We thought the service was very good. The staff were all pleasant, the food was plentiful and fresh. However the coffee wasn't hot enough or tasteful. We used this cruise to celebrate our 40th wedding anniversary!
Product: It was good value for money, very relaxing.

Service: Excellent
Product: Could have more variety..

Service from the time we boarded to disembark was excellent. Staff were very friendly
Food choice was beautiful

Service: A very pleasant experience,boarding was flawless and quick, window seat, good commentary, only downsize, there could have been more non seafood options on the buffet.
Product: Easy to book, I preferred it when the ticket was on =line rather than having to queue to get tickets at wharf.

Service: Food and service all ok. Found the area hot at times, lack of air con.
Product: Cruise interrupted by returning to dock. Not all on harbour.

Service: Very good service. Coffee machine wasnt working very well. Otherwise all goof
Product: Good lunch and cruise. Couldnt hear commentary very well

Service: Great staff an service good harbour cruise
Product: Great cruise an service was tops

Service: ランチクルーズで窓側の席を選びました。別料金がかかりますが、それだけの価値あると思います。お料理も美味しく、窓からの景色も堪能できました。お勧めです！
Product: スタッフのサービスも良く、料理も美味しく、窓側からの景色もとても綺麗でした！

we had a great time

Service: The service was friendly and the food was fabulous
Product: The crew, the boat, the food, the view, the company all fabulous

Service: The cruise, the setting and the 3 course meal were all excellent. If I were to be critical it would be the slight evidence of confusion among the staff early in the cruise with their approach to addressing the drinks arrangements, the selection of the menu choice and then the actual bringing to the table. We seemed to sit for a long while with no contact on any front while some other tables were into their second course. There seemed to be a need for someone calling the shots and organising who was to go to which table etc. Another minor point, it is a pity there isn't a lift up to the top deck floor. I am having mobility problems currently and the steep steps presented some slight problems.
Product: I said all I needed to in the previous page

Check in and boarding smooth and we’ll organised. Staff on the ship were courteous and attentive. The 3 course meal was delicious. The ship was clean and well maintained. I would come again and highly recommend it.

Service: I had read a lot of the negative reviews before booking and was a bit nervous I’d picked the wrong company but our experience was awesome! The service was great, very attentive and we had absolutely no problems getting drink service. The food was really nice and there was plenty of it. The Staff were really friendly and good with my 2 kids (3 and 8 years old). The views of course amazing. Overall totally worth it! And would definitely recommend.
Product: Great food, variety and plenty of it.

................ ................

Very attentive & friendly service. Three course luncheon was delicious. Cruise ship
was very clean & our table had amazing views.

We took my elderly parents on the lunch cruise. Everyone was helpful. Very relaxed atmosphere with the right amount of commentary.

Service: Excellent cruise on a very clean vessel with happy and courteous Staff. The buffet lunch was plentiful and tasty with good selection. Enjoyed it all
Product: Lovely lunch with good selection

Service: Excellent service from booking right upto the seating arrangement of our small group of 12. The food and selection was fresh and delicious. Everyone was extremely happy and cannot wait to return.
Product: Great service and food was fresh

Service: Meals were serviced at a good pace. Staff were friendly.
Product: I enjoyed the long lunch, however; I was disappointed that my booking for the the buffet lunch was changed due to low numbers. I had specifically booked with Captain Cook Cruises because of the seafood offered at the buffet.

Service: Food and Staff were Excellent. Marketing was confusing and ultimately a let-down. In buying the premier tickets, we expected we were going on a 3 hr full harbour cruise with commentary and a nice lunch. Instead we were going for a nice lunch (it was) on the harbour and getting shuttled between stops for the convenience of others, so we got off an hour early. That there was going to be no commentary was not evident until the money had been paid and it was on the receipt. It is all about managing expectations - if we had known what we were going to be in for we would have had lunch somewhere else and bought a 'proper' cruise, with commentary.
Product: Food and service was great, plus the venue.

Service: Second time I've dined with Captain Cook Cruises and enjoyed it just as much this time round. The cruise itself was informative and provided great views of iconic landmarks and the food was delicious with a good range considering it was only for lunch. Service staff were professional and friendly.
Product: Worth every penny - loved the lunch! Enjoyed our time on the boat and would do it again.

Service: Very easy to book and very clear.
Product: Food was good, but expected soft drinks were offered, not only tap water.

Service: Great service, friendly staff.
Product: Lovely food, great atmosphere.

Absolutely wondrous. My family had a great time. Best way to see Sydney. Food was generous (and I’m a biggish dude).

Absolutely loved it and the food and service were excellent!

Service: Yes
Product: Delicious food, sea food are fresh

Service: 食物還可以，有一道椰子甜點很好吃，可惜另外兩個人的甜點上錯了。風景非常棒，尤其是好天氣時，吃晚飯後可以好好到頂層去欣賞風景。很難忘的回憶
Product: 整體來說很不錯，但是食物部分可能需要加強，比較可惜。

Lovely helpful staff from start to finish. From the order point on the phone, to meeting and serving our lunch. Couldn't be nicer. Food was great and arrived promptly.

The only comment I would make is to change your menu advertised on the website, as it was the 2017 menu and I thought it hadn't changed, but when the day came it was a bit different which was a good thing.

Good service good food friendly staff I recommend to everyone. I will come back again my friends from Melbourne enjoyed thank you ❤️

great experience

Arina was the lady who looked after us all afternoon during our celebration and she did a superb job! She was very friendly, professional and helpful throughout the cruise. We would highly recommend for people to have their celebrations on The Long Lunch private dining area - Sirus Roomwith Captain Cook Cruises!

Service: Food was excellent,table service could have been a little better but overall great experience
Product: Loved the oysters and prawns

Service: Received what we felt like royalty treatment!
Friendly
Welcoming
Constantly checking to see if we were ok for drinks and food
Product: Foodwas amazing and provided at a timely manner

Service: All staff were extremely pleasant and efficient and well presented. Food was good but could have been hotter.
Our waitress, Eesha (sp) was especially efficient and attentive to our requests.
Ship was very well presented and clean.
Our guest was celebrating his 80th birthday and thoroughly enjoyed the experience.
Product: Cruise was 3 1/2 hours and we thought that the route would include more of Sydney Harbour than it did.
The route was repetitive with time spent at Circular Quay and King Street Wharf. Last 1 1/2 hours a waste. Cruise to Manly, Balmoral, Hunters Hill & Parramatta River would improve experience.
We had no commentary in the top restaurant.

Service: Excellent in every respect & value for money. I would highly recommend
Product: Value for money, great food, wine & service

Service: Absolutely fantastic! Great food, excellent service, awesome day, my third trip.
Product: It is the best way afternoon.

The best service

Service: It was 5 star service and good hospitality.
Product: Food was nice and more than enough on the tables.

Great service and variety of food!

会推荐

5 of us had a fabulous day. Weather wise it was a good day only made better by the excellent food and attention to detail by the staff.
Lovely to just be able to put your feet under the table and be treated with respect.

Service: Nice food and service but the extra $15 per person for a window seat is too much. $10 per person would be reasonable.
Product: Food and service is good. Extra $15 per person for window seat is too much. $10 per person would be reasonable. I booked table for eight. Only four are facing the window the way the table was set up.

Service: This is one of the best valued packages, and always a favourite, the food is top notch, (love the salmon) great service from the attentive staff, and the views are a million dollars.
Product: Best value for money tour.

Good view

Service: Staff and food good
Product: Food good and service good

Service: excellent service and food. We thought the cruise was too long for the children, they got bored on the last leg.
Product: Good value for lunch on the harbour

Service: We chose the 4 hour package and charged drinks back to our bill.
Every one commented how good the food is! The young girl looking after us made us feel very welcome. The cruise vessel is amazing what a superb way to view Sydney harbor and its surrounds!
Product: Well priced and worth every dollar paid to see the smiles on the faces of our team!

The service was excellent... Really enjoyed the food ..
The cruise around the harbour was very good well worth the money...

The Service was great, it was well organised and the meal was lovely. Yes we would recommend the cruise to friends.
Boarding process was very disorganised - not explained Seafood lunch same boat, different level.
Also option to stay onboard for extra hour was not conveyed to us or many others. 😌 However we quickly reboarded at Darling Harbour and enjoyed the views. Lunch was very tasty 😋

Service: Wait staff Keiiie was fabulous . Food was amazing. Will definitely book any long lunch cruise when we are in Sydney again
Product: Excellent value for money

The service was fantastic, however the price for new year's was too expensive.

Service: Good food. Good service. Fantastic View.
Product: Fish dish can be improved

Food is very fresh and enough to get full. Fantastic views for the whole harbour. It is worth to try.

Service: Superb. A very enjoyable experience. The service excellent, polite and very professional.
Product: The food was first class and plentiful.

Staff very helpful, food very good and commentary interesting.
Sights on harbour great

Service: Had a great time, I would rate 4 1/2 star rating. Service was a little slow in getting drinks once ordered, but food was great. Maybe some live entertainment would have been good even a solo guitarist singing songs for an hour or so . Other than that no complaints & would certainly recommend to others :)
Product: Food was excellent & plenty of it, drink service was a little slow

Would absolutely recommend this cruise to anyone. The price was reasonable. The food was lovely and the service was great. The assistance we received for the member of our party with mobility issues was also fantastic. Thank you for a memorable afternoon.

Service: Excellent information delivery over speaker system perfectly timed with arriving at locations. We liked our window seat and the servers. The only downside was the food - it was initially served upon boarding and then food service stopped within an hour of our two hour cruise. More food would have been nice as we didn't get to eat everything we wanted...
Product: Needed more continual bringing out of food. Ran out of Ham and not replenished. Delicious food otherwise.

Service: Captain Cook Cruise have always accommodated me and my carer with access onto the boat as I'm wheelchair bound.
they are friendly and helpful.
I always book for the dinner cruises every year, however this was my first lunch cruise and will continue to choose Captain Cook Cruises for my annual end of Christmas celebrations.
Product: Very helpful , always help my care with my wheel chair

On the whole an excellent outing. We would have liked our table cleared a little earlier. In the end I approached an attendant to clear the first course of plates so we could enjoy the rest of our meal. We were celebrating my son's 50th birthday.

from the beginning to the end everything was great, wonderful experience

Service: For a buffet, there was far too few options. For vegetarians, there was only a spicy vegetable curry which contained no protein. For vegans, the salads had cheese. There was no non-dairy milk for coffee to purchase (i requested soy milk, a standard at all places now). The ham, one of only 2 meat options separate from the seafood, ran out an hour into the cruise. It took the chef over half an hour to produce more, by which time you had to be quick to collect dessert because eveything began to be packed up 20mins before arriving at circular quay. The automated coffee machine started to produce watery hot chocolate with minimal cocoa (compared to earlier in the cruise) towards the end. A stunning boat, friendly attentive staff, but terrible food options given the cost.
Product: For a buffet, there was far too few options. For vegetarians, there was only a spicy vegetable curry which contained no protein. For vegans, the salads had cheese. There was no non-dairy milk for coffee to purchase (i requested soy milk, a standard at all places now). The ham, one of only 2 meat options separate from the seafood, ran out an hour into the cruise. It took the chef over half an hour to produce more, by which time you had to be quick to collect dessert because eveything began to be packed up 20mins before arriving at circular quay. The automated coffee machine started to produce watery hot chocolate with minimal cocoa (compared to earlier in the cruise) towards the end. A stunning boat, friendly attentive staff, but terrible food options given the cost.

Service: Drinks waiter confused our order and brought us a $55 bottle of wine (after charging our credit card) instead of a glass! Disappointed not to have the crab salad we had last year. Having said that we had a great outing, food was excellent and the trip was good value. Would certainly recommend it to friends. We have done the buffet lunch around Christmas 2 years in a row and would do it again next year.
Product: Excellent value, fresh food.