Service: Excellent service
Product: Great value, beautiful food
Was very disappointed that we were booked to finish an hour later on Friday night but it came in early and no one had informed us

Service: Average says it all.
No priority boarding as promised
Bar service slow, lots of drinks not available
Only 5 courses rather than the 6 advertised
Food nice enough, service fine
Closed bar half an hour before end.
Looks like they are preparing to close soon
Product: Expected better than Average.

We were very well looked after, we enjoyed our meal and the whole experience

On reaching the vessel, the ushers led us to a small table hardly enough to fit two adults, let alone with a three year old.
Later, another staff took us to larger table, thanks to her.
While other patrons were having the main course we had to call the attention of the crew for them to take our order. The whole experience was like having to wait for everyone before we are served. Food was good other wise my rating would be two star

We were extremely disappointed with the incompetent administration staff at the Captain Cook Pier 26 office. We missed our boat because the woman told us to wait at King St Wharf no 8. She drew the location on a map, but failed to give us the map. We waited 45 minutes at the wrong wharf and missed our boat, then had to walk to Circular quay. When phoning the office for options, they were also very unsympathetic and offered very little service except 'you'd better walk fast' .
We were a party of ten - including two seniors over 60, a heavily (9 months) pregnant young lady and a woman with a broken foot in a cam-boot, and two children. The walk was 1.5 kms and we only had 15 minutes until the boat left.

Service: メインのお料理とデザートが美味しかったです❣️残念だったのは天気に恵まれなかったことです💦テーブルがもう少し広かったらゆったりお食事した気持ちになったと思います。サービスしてくれたスタッフさんは親切で丁寧でした🤗
Product: 料金的には日本と変わらないかなと思います。

Everything was perfect

Service: Service is always excellent which makes the whole experience very enjoyable
Product: Excellent food and friendly service

Excellent service. Great food and drink. Informative commentary. Exceptional value for money. Would highly recommend.

Service: Everything!! Superb service. Beautiful Food. We had friends from the USA and we found it the perfect way to show them around the harbour. Our table service was brilliant.
Product: We had a superb experience Lovely food.

Service: It was magic - Service was excellent and food was tops
Product: The personal service and food was fantastic

The service throughout the cruise was very good. As soon as we were seated, the wait-staff were already chasing gluten-free options for me. Everyone was welcoming and attentive.

Service: Captain Cook is the best dinner cruise.

The service was excellent.
Product: if u like drink, purchase premium bar package.

its worthy

Service: Wonderful trip showcasing one if the worlds great harbours. 4 Hours including a 3 course meal of impecable quality. The Sydney Opera House and Bridge were best seen in this relaxed mode. Our American guest in her late 70's totally enjoyed it.
Product: It enabled us to relax and enjoy the scenery

Service: The lunch cruise was great from the moment we stepped onto the boat. The staff were very friendly and helpful. Having our 'own' table waitress made us feel more comfortable and more important.
Product: The price is very good for all the service and the time we spent on the boat. The food was delicious. A little disappointed that tea and coffee aren't included in the price even if that means raising the price a little.

We did the 3 hour Long Lunch to celebrate a Wedding Anniversary.
The food was very nice and well presented.
Staff were very professional, and gave us a special treat for our Anniversary.

Service: The food, cruise and staff were 5 stars but I was very disappointed I did not have time to start my dessert or drink the last 3 wines as we had to get off. If I was to do this again it would need to be at least half an hour longer so you can relax and enjoy eating and enjoying the wines.
Product: see above

Wonderful service from the moment we checked in. Our 3 course long lunch was excellent and I was so pleased that my American guests enjoyed our gorgeous harbour so much. Will certainly recommend this cruise to anyone

Service: They were very friendly and professional at all times.
My husband loved the food and entertainment especially the singer and the gentleman who played the piano.

Yes I would recommend the Captain Cook cruise my husband and I went on on Sydney Harbour.
Product: Quick, good size lovely meal.

Service: The cruise and the service high class
Product: The food and hospitality

Service of staff was excellent. Very friendly and observant. Dinner is ok , nothing fancy and the menu needs to changed at least once a year. Steak is good quality and well prepared. Presentation could easily be improved especially for the shrimps . Its still very good value for money but starting to get very dated.

good overall but a bit to exspansive

Service: We had a wonderful day on the Harbour Cruise.
The service was good, the wine was good and the food was good.
The boat was clean and maintained well.
Product: Same as above

The staff were friendly and helpful and the food was very good. The view from the ship was as expected. Sailing past the Opera house and under the bridge was great. The duo playing were also good and we managed to dance as well.

Service: All in all an amazing experience! Got a little stressed making sure we were boarding at the right place. Instructions are a little confusing. Once there, everything was great!
Product: Amazing!

Service: Yes I would recommend them. All the staff were lovely and very courteous. The food was excellent.
Product: Good menu excellent service excellent food

Service: Very pleasant ,relaxing with good menu and drinks on a special day.
Product: Quality, portions, faultless

Ji would certainly recommend.

Good food, informative cruise.

Service: The food and service was really good the overall experience was very enjoyable. It was nice not to be rushed just sit back enjoy view. The price of photos was also resonable as this sometimes is just out of the roof.
Product: It was just a great day on tbe harbour with good foof and good service

Service: The service was great from the moment we boarded the ship.Our waitress was outstanding and we never had to wait for a drink.Her knowledge of the wine list was very good and her recommendations were spot on.The quality of the food was wonderful.Would happily recommend the cruise to others and would do it again if in Sydney.
Product: Great food and service.Wonderful night

Service: Good seating and good service with the drinks package
A good time had by all
Surprised by a vacancy at last minute as it was my Birthday as well as Valentine’s Day
We have done a number of Captain Cook cruises and have recommended to a lot of friends including from Overseas
Product: Internet would not work and had to phone but then all good

Service: Excellent experience, friendly staff & great ambience
Product: Excellent experience, friendly staff & great ambience

Service: Excellent cruise, service and food made for the perfect day on the world's best harbour.
Product: The best way to spend an afternoon on Sydney Harbour. Great food, great service and exceptional value.

Good presentation and service. Quick, and tasty food. Great ambientation. Ok portion size.Suggest that people can request a window seat when booking.

Service: Service was great, friendly and attentive
Product: Booked the Brialliant Dinner and The ticket mentioned that you may be upgraded complimentary based on availability to the entertainment area. Mum really wanted entertainment so called on the day of the cruise to see how this could be guaranteed. An upgrade fee was charged which is understandable if high in demand however, upon arrival to the vessel, there were many empty seats. I just found it a little disappointing that we were charged given there was room to move anyway.

Boat left without us

A great night all round. Excellent, food wine and service. Would definitely do it again.

Service: Service was great
Entertainment was ok
Product: Not the best value for money

Service: The food and service was fantastic!!
Product: The meat was cooked to perfection!!!

Service: As a group we all had an amazing time and we will all be back
Product: Great value

We did the same cruise 5 years ago and the service, food and experience were just as good this time around as it was then.

Service: We had a great time on the valentines cruise, the food was fantastic, the wine was amazing and the service top notch. Could not have asked for better!
Product: Food and wine was amazing

Service: Service was great, friendly staff, loved the food.
Highly recommend..
Product: Highly recommend

Service: Excellent service, flawless. From booking all the way to boarding and serving, it was spotless. Thanks to our waiter
Product: We’ve got the private room on top of the vessel. Definitely value for money! The views were amazing.

Service: We had excellent seats for viewing the harbour, food was very good, we had to flag down the waitress in order to ask for wine with our meal.
Product: 5 stars would have excellent service, communication prior to the event .

Service: Had an amazing dinner sunset cruise with Captain Cook Cruises. Everything was perfect and I would definitely recommend it! It’s a great way to see Sydney from the water, especially at night watching the city light up. The food was delicious and catered to vegetarians and vegans too. The service was fast and the live music was entertaining. I would do it again in a heart beat!
Product: Good value for the price, which includes music, food, drinks and a cruise.

We felt like special guests from the moment we stepped on board. The canapes and champagne on the top deck were delicious and there was much room to roam. Our servers were outstanding and fun too. The food and wine were outstanding.

Very enjoyable trip and meal, the staff was great!

Service: Service before and during the Long Lunch Cruise was amazing. My work team unfortunately had to cancel our Xmas Lunch Cruise at the last minute in December 2019 (out of our control) and the service team understood and although the cost was not refundable, they provided a credit for a future cruise which we took in February when we were all back from leave. Re booking was no problem and the food and service onboard was fantastic.
Product: Amazing food and food choice. Very filling and tasted fantastic! Wine choice was also great and the option to get off earlier suited some of our work team and for those who didn't have to rush back to the office, we enjoyed the 4.5hours cruising around the harbour. Only fault was the coffee wasn't great.

Service: The booking was easy to make online. Easy pickup of tickets at the wharf. The waitstaff were courteous and efficient and the food was excellent. I did find the commentary hard to hear at times, however I don't know how this could be fixed without it being too loud.
Product: Excellent food and service.

Service: From the booking agent to the waiters the service was excellent
they were friendly and polite
Product: As this was a special lunch celebrating our wedding anniversary I would of like to have white table cloth on the tables...to look a bit more formal.

Service: I booked the Captains dinner, premium wine package and window seats but did not find this value for money. People very close to us paid far less and their meal seemed very similar to ours. Service on entry was very slow.
Product: Food was good. Entry was quite small

Service: service, booking, food and crew were all excellent
Product: I could not break down the drinks package to include 3 premium and one standard, not sure if this is an option but for the difference in price it didn't matter, easy to do online booking other than that, thankyou

Service: Good environment, good food and nice service. Only that staff need more attention in customers caring.
Product: Staff are helpful and nice.

Service: Would never go again terrible
Product: I hated the heat no air conditioning

Service: Overall as good as our past experiences. Idling at piers fills ship with diesel fumes which is unfortunate when you are enjoying dining.
Product: Good food and good service.

We had a lovely night with our relatives from the UK with excellent food and service

Service: Great views of the Harbour Bridge and Opera House. Good food and service.
Product: Good value for the money.

Service: The service was very good and staff were friendly
Product: The tiger prawn entrée was only made of 2 medium prawns and every person who order this was disappointed by this amount as it was not sufficient for an entrée, a few more would have made a difference in the rating

Service: it was great food/service/view
Product: great value of money

Service: Perfect setting , great food and friendly staff
Product: Great night

Service: We had a delicious meal, a good choice of vegetarian dishes. We paid extra for a window seat so we had a wonderful view throughout the meal. The staff were friendly and efficient and our waitress advised us to go out on deck between main and dessert course which was great for taking photos.
Product: An excellent vegetarian meal with a good choice of wine. A good way to end our stay in Sydney.

Service: Starting from the greeting the customer service was fantastic. Food and wine selection was of an excellent quality. I’ll be coming back onboard and recommending to others.
Product: Great customer service

great customer service. good food.

Service: Excellent food, wonderful cruise, awesome scenery
Product: Excellent food, wonderful cruise, awesome scenery

Service: Excellent food, plenty of time to eat, chat and go up deck to take in the views. Would certainly do it again, especially with international guests.
Product: Great food, very tasty and just the right portion sizes.

The cruise itself was great, and we took the long lunchtime cruise so went up on top for the second run around the harbour - this was quite entertaining and we enjoyed the narration that plays.

The lunch itself though was quite ordinary. The meat was dry, the food fairly tasteless, just not particularly enjoyable.

Service: Outstanding service, great food, nice wines, one of the best ways to spend a long lunch is to take a Captain Cook Long Lunch cruise on Sydney Harbour. The staff were happy, friendly and attentive, and they made our experience top notch.
Product: Good value for money, combining good food, great attentive service and outstanding comfort.

Service: I have been on the top deck cruise before and found our meals were not quite up to previous standards
Product: As above