Vivid 7.30pm Dinner & Drinks

Inclusions

  • Cruise aboard "Vivid Sydney" MV Sydney 2000
  • 3 course Contemporary Australian set menu
  • Includes Standard bar package
  • See the full canvas of Vivid Lights from the water
  • UPGRADE to the Captain's Dinner
    - Includes a la carte dining & live music 

Need to know

  • Nightly during Vivid 24 May - 15 June 2019*
    - 2019 dates subject to confirmation by DNSW
  • Event Special from $99 per adult
    - Normally $159
    - Limited availability 
  • Children (4-15 years) $89
  • Guaranteed Window seating additional $25pp
  • Vivid Peak Nights
    - 24-26 & 31 May 2019
    - 01-02, 07-10 & 14-15 June 2019
  • Vivid Non-Peak Nights
    - 27-30 May 2019
    - 03-06 & 11-13 June 2019
  • Download Flyer
  • Special Event conditions
  • Credit Card Fraud Prevention
    - At check-in you will be required to present the credit card used to purchase your cruise online

Timetable

Departs Darling Harbour King Street Wharf No.1
Nightly during Vivid 24 May - 15 June 2019 Depart 7.30pm Darling Harbour King Street Wharf No.1 ONLY 
Disembark Circular Quay 9.30pm (10.30pm Sat) or
Disembark Darling Harbour 10.00pm (11.00pm Sat)

Car Parking  Please check your date for road closures 

Find Us

Vivid 7.30pm Dinner & Drinks thumbnail

Amazing value, cruising aboard the aboard "Vivid Sydney" MV Sydney 2000., enjoying three-course dining and an open bar of house still and sparkling wine, beer and soft drinks. Experience the full canvas of Vivid Lights from the best vantage point - Sydney Harbour. Disembark at either Circular Quay or Darling Harbour where you can stroll along the anticipated Vivid Walk. More Info ...

2018 details below as a guide ... 

Vivid Highlights 25 May to 16 June 2018

2018 Vivid Light - more than 60 interactive light installations from 6.00pm to 11.00pm daily. 

Sydney Harbour Bridge - Eora-Dark Emu projection & Harbour Lights
Sydney Opera House - Metamathemagical 
Museum Contemporary Art Australia - Light projections
Customs House - Snugglepot & Cuddlepie
Darling Harbour - 'Ocean Fantastic'
Barangaroo - Experience the art of puppetry 
Royal Botanic Gardens - 3D Projections an enchanted,nocturnal environment made up of LED lights
Taronga Zoo - Lights for the Wild light sculptures 
Chatswood - NASA 360-degree projection 
Kings Cross - Vivid KX will see the Coca-Cola LED billboard light up in vibrant colours for the first time in 40 years
Vivid Music & Modulations @ the Carriageworks
Vivid Ideas Exchange @ the MCA
Vivid Live @ the Sydney Opera House

The Vivid festival includes the NSW June long weekend.

Dress: We recommend Smart Casual.

Special Diet? Please visit our Menus page for information or Contact Us. Download vegetarian menu or child menu for the Vivid 7.30pm Dinner Cruise.

Children Under 18 Years
Please note children under 18 years must be accompanied by an adult on all dining cruises.

IMPORTANT 

Accessibility for people with a Disability Policy

Responsible Service of Alcohol Policy

YOUR SAY LONG LUNCH - Booked the Long Lunch Cruise to celebrate my husbands 65th birthday and we were not disappointed. Food and staff were both excellent, and the drinks package I would highly recommend if celebrating a special occasion. Cruising around Sydney Harbour with a glass of wine in hand is a perfect way to celebrate.  Sue, UK

Other Cruises - Special Events

New Years Eve
December 31
Australia Day
January 26
Valentines Day
February 14
Christmas Day
December 25
Boxing Day
December 26
Vivid Festival
May - June
Melbourne Cup
November
Mothers Day
May
Fathers Day
September
Seniors Festival
March
Christmas Parties
November - December
Christmas in July
July
Big Ships in Sydney
Year Round
Food Festival
Good Food Month
School Holiday Fun
Great Offers for Kids
Whale Watching
May - November
Earth Hour
March
Biennale
March - June 
Sydney Royal Easter Show
March - April
Gift Certificates
Order online & save 

94 % approval from 132 responses

Date
Rating
1 month ago
5/5

Great way to see and experience Vivid especially as you avoid the massive crowds at Circular Quay

Review for VIVID 7.30PM DINNER + DRINKS

3 months ago
2/5

Service: Which particular service are you talking about - customer service on booking, on arriving, meal?
Product: Good value for money. xxxx

Review for VIVID 7.30PM DINNER + DRINKS

3 months ago
4/5

Service: The VIVID cruise run by Captain Cook cruises was lovely. We had inside table for 2 which was great as we both had a view of the VIVID lights. The larger tables were disadvantaged as some had their back to the view. I was pleasantly surprised that dinner was not a buffet and each table was served a 3 course meal. The food better than I expected on a large cruise vessel and would certainly come back again next year or even for another event. Well done Captain Cook Cruises.
Product: I bought my ticket via entertainment book so it was a good value purchase.

Review for Vivid Dinner and Drinks 7.30pm

3 months ago
5/5

Service: Everyone was extremely helpful thoughtful - were there to ask what we would like all evening the level of service was great overall!
Product: the venue- with the added benefit of VIVID- and the meal and service - all excellent.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Excellent...nothing to complain about.
Product: Always room for small improvements.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: The staff very friendly and helpful
Product: The food was warm, not hot, the vegetables were sad, one tiny carrot and two small potatoes , the entree was tasteless, the desert was lovely.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of our Vivid Cruise. We pride ourselves on the service we provide to our customers and we are delighted to read that you have had wonderful experience with this aspect of our cruises. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise that this wasn’t the case on this occasion. Please be assured we have forwarded this to our catering manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: The service was for the seating, drinks and food was fast though limited to what one could have chosen to eat.
Product: It was over priced for what food and drinks we received. The fish my partner had was overcooked. though i was happy with my chicken it was a touch over cooked on the ends where it was thinner than the rest of the meat.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Vivid Dinner and Drinks Cruise. We believe our pricing to be equal to any contemporary dining establishment in Sydney. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We apologise that this wasn’t the case on this occasion and please be assured your comments have been forwarded to our catering manager for review.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

I thought this was a very good service, and I would be happy to use Captain Cook again when I am in Sydney.

The meal was excellent, well presented and it was an enjoyable night out.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Yes I would recommend Captain Cook Cruises's to my friends.
Everything was well done ie the tables were lovely, the food very nice.

the service was excellent I would like to complement a lady called Mckay I hope that is right so attentive and helpful for our birthday party.

I found the night to be so relaxing and our family enjoyed the dancing.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Really good better than i expected will go with caption cook cruises again for sure

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: The moment we went aboard we were treated with much courtesy and care. The staff handled everyone with efficiency and promptly attended to all requests. The unfortunate person who had to be taken off by ambulance was carried out with discretion and the episode hardly noticed.
The experience was just great and we have recommended the service to several friends already..
Product: I have done so already in the box above.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: I bought Vivid Sydney tickets for my aunt and her friend. They can't speak English fluently. But my aunt told me staffs were very friendly and helpful. They ship is spacious and clean. They had wonderful time and would love to go again next year.
Product: My aunt said foods were delicious!

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: Serviced us promptly and with good skills
Product: Found the access a bit of a fight on the internet had to have a couple of goes sorting it out.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Vivid Cruise. We pride ourselves on the service we provide to our customers and we are delighted to read that you have had wonderful experience with this aspect of our cruises. We always try to make our website as streamlined and user friendly as possible. Please be assured your comments have been forwarded to our IT department for review.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: The food and friendliness of the staff during our VIVID Dinner cruise was excellent. Great value for the money we spent. Can highly recommend this cruise.
Product: Excellent food and very friendly staff. Great value for the money we spent.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: Very nice welcome, nice staff good music 10/10 for all that , but I noticed the other diners had almost finished their main meal and we had not been served ours .When I bought this to their attention our meal came out, nice and hot but, then they turned the lights right down and we had trouble eating in the dark. My 75 year old sister had just had an eye operation so this put a dampener on our night.
Product: Our main meal didn't arrive until I bought it to the staffs attention. Although hot and tasty, the lights were then dimmed. We are two elderly people so we had trouble with this.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service was great. Right from queueing when a customer service chap came along the line to ensure that we were all in the right queue. What a refreshing service.
Or meal was great and the service of the staff was exemplary. In light of the weather Sydney has been experiencing, you even ensured a glorious night for our Vivid cruise!

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Well organised, quietly efficient staff who helped make the evening a pleasurable experience.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

We enjoyed our Vivid dinner cruise very much. An enjoyable meal, excellent service & a well organized way to view the Vivid ligts.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
1/5

Service: it Was my friends birthday, and i specified that it was important for me in the booking.

Well i bought the extras, and it said that we had guaranteed a table next to the window.

we arrived, they sat us next to a group of around 50 teenager girls, screaming, and we were sitting just in the middle of the boat i an a small table, i went to speak with the managers, that happily moved us to a nicer table, as in the booking said that we had a guaranteed window sit.

The Night was OK, we had a door to the exterior, where people constantly were opening and closing the door. leaving us exposed to the wind.

When the end of the night were close, they brought desert, which for my surprise, they did not did anything special for us but yes for the others birthday.

Which was very disappointing to be honest. as i though this was going to be an a amazing 5 * dinner, which ended in a OK dinner.
Product: This did not meet any of my expectations. OK dinner in an overpriced tag.

Response from Captain Cook Cruises: Dear Customer,

Thank you for taking the time to write review of your Vivid and Drinks Cruise. We were disappointed to read that you felt that the seating and service from one of our crew on your cruise wasn’t to your standards. We have a pre-planned seating arrangement prior to passengers boarding, and we apologise this misunderstanding occured. We are pleased that the issue regarding this was able to be resolved efficiently and effectively. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very disappointing to receive. We hope you would accept our apologies for what may have been a breakdown of process on the night, not a lack of genuine care for our customers with their special occasions which we always strive to take care of. Your comments have been forwarded to our hospitality manager for review.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: The whole experience was enhanced by the prompt and friendly service from all staff. Boarding was very quick and smooth, and getting seated was simple. The attention we received all evening was first class.
Product: Value for money was very good and the cruise itself did not disapoint

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: The booking process was very easy... The customer service and hospitality on-board was excellent.. The 3 course dinner was excellent.. I will always book with Captain Cook Cruises for all my groups... Steve Gatland, Coach Tours Australia
Product: At Captain Cook, the Vivid Sydney 07.30pm Dinner Cruise is Perfect for our Coach Tours Australia Groups

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: My wife and I were afforded excellent service all evening. We did the Australia Day cruise earlier this year and believe this cruise was of equal value.
Product: Great value for money. Excellent evening.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Good service the waitress was very good

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Great table service with great staff.
Product: Great table service with great staff.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Had a perfect night on a vivid dinner and cruise. Food was perfect, the staff so friendly and nice background live music. Would highly recommend a Captain Cook Cruise.
Product: Great value, best night out

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: WARM AND WELCOMING.
Product: PROMPT SERVICE. GOOD WINE AND FOOD MATCH AND NICE MENU

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: The staff were friendly and good at there jobs, the view was superb ( its hard to beat Vivid) and the food excellent.
My family had a great night - thankyou.
Product: Please see the comments above

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: service
Product: excellent online communication

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

A spectacular night made all the better by fabulous service, good food & wine and an amazing view. Thanks Captain Cook for such a memorable experience.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Well organised. Lovely friendly efficient service staff. Good value. Very pleasant evening. Love that it's 2 hour cruise not 3. Plenty of time for eating and viewing. Chosen specifically for that reason. Food and wine package looked good and it was. Lovely service lady came looking for us out on deck to let us know food on table. Definitely do it again just for fun.
Product: Good value Service staff attentive and friendly

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
1/5

Poor menu supposedly vivid cruise but pathetic display total waste of money

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Vivid Dinner and Drinks Cruise. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering manager.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Everything was good about our experience I have recommended Captain Cook to other people already and if I get another opportunity I will cruise with you again
Product: My partner and myself had a great time thank you

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Fantastic from the start. Friendly crew and very attentive wait staff. Food was excellent, drinks were flowing, a great view for vivid. A band playing just outside out seating area was great too.
Product: Great service, great food, attentive staff. Great views. Fantastic from booking to conclusion

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

The services, food and ambience was excellent! Would definitely go again.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Staff were great, welcoming and organised serving and replenishing drinks promptly. Live music and dancing was an added bonus. Had a great night
Product: Great Value for money for a 3 Course Meal, all drinks and entertainment while cruising the harbour and watching Vivid Lights

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

It was a good overall experience. Crew and vessel were nice and drinks were of expected quality/value. Food was disappointing. My salad came dressed and hers did not, and my dessert was missing things hers had. Quality of food was ok but some more bread would have been good. Also...lighting made the lights tour hard to enjoy as the glare into the boat was bad...due to the glare people had to stand behind window seat tables and press their phones onto the glass. Overall ok...i would be willing to try a different cruise.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: Overall fair value for money. Service staff good, decor good. Music so, so
Product: Did the vivid dinner cruise. Good food but a complete lack of choice of entree and desert. If you didn't like the creations then stiff luck. Wine average.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Very pleased with our seating position, quality of food and the service levels.
Product: A great evening at a great event.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Our second time with Captain Cook Cruises, lovely experience.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Attention to detail and quality service. We thoroughly enjoyed our dinner cruise to enjoy the lights of Vivid! A great experience
Product: Lovely food options, prepared a little differently

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Left on time, well organised, great seating, polite happy waitress, good food, music

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Have taken several Captain Cook Harbour cruises over the years and every one has been excellent with wonderful attentive staff and good food not to mention the wonderful backdrop of the harbour, especially this time as it was VIVID time as well. It was my husbands birthday and we really appreciated the sparklers on the dessert and the message and birthday wishes from the entertainment maestro.
Product: Value for money and a great experience.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Meal was great.
Friendly service.
Product: Friendly staff. Allocated table was great. Excellent view.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Ambiance - The staff were obliging and the meal was excellent. wet outside but comfy inside for the sights of ViviD. had a wonderful evening
Product: Very tasty meal and drinks were kept up

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

FROM THE MOMENT BOARDING THE STAFF MADE YOU FEEL WELCOMED & MADE SURE EVERYTHIMG WAS TO OUR LIKING. THE FOOD WAS VERY NICE & LOVELY WINE TO ACCOMPANY IT.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: Staffs were little busy but kind and professional.
Product: Although dishes were average, the music was great and very enjoyable.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
2/5

Service: More creative thinking on menu, service and direction of cruise during VIVID. Circling and stopping in Circular Quay several times, was not value for money.
Product: It was not value for money.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of our Vivid Dinner and Drinks Cruise. Our cruise stopped at Circular Quay give our passengers the option to disembark and to give all passengers an unobstructed, 360-degree, panoramic view of the full canvas of lights within the Circular Quay precinct.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: The atmosphere good the food is good the drinks is good only If they can go around and show more view will be perfect
Product: I think it's bit expensive

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Dinner Cruise. Our aim is always to provide a world class experience and we believe the pricing is comparable to most waterfront restaurants on Sydney Harbour. We agree that the great service and amazing views of the Sydney make for an enjoyable experience.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Excellent meal served by pleasant staff The whole experience was one to remember. VIVID is different when viewed from the harbour
Product: Good meal good value
Happy memories

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: Staff warmly welcomed us aboard, efficiently seated us and offered welcoming beverages. Menu selections taken and served in a timely manner.
Product: Value for money, amazing experience

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: The cruise, food, wine and staff were amazing, we had an awesome night and thank you.
Product: Great value for money thanks

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Good service on the boat. Boarding was confusing with limited space to wait but understandable.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: We cruise on a wet night got upgraded to a window seat and where well look after with wine and food, even thou Vivid Lights was disappointing we had a fantastic night with the music provided for us. Thank You
Product: Made our night with excellent service

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Boat was beautiful and clean. Staff were attentive and friendly. Food and wine quality good. Would have liked more choices for entree and dessert. Boat spent a considerable time at Circular Quay. Didn’t get very close to vivid installations along Botanic Gardens.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

A very pleasant cruise. The boat stopped long enough for us to go outside and view the Vivid lights and the meals were held till we were back at our tables. Staff were most courteous and entertainment very good.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Really enjoyed my dinner cruise, will certainly go again when I’m back in Sydney next month. I’ve already recommended it to quite a few people. Excellent service and food, and well worth paying a few extra dollars for a window seat!
Product: Excellent value, lovely food and lots to drink.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Excellent service, great food, wine. Exceptional live performance, topped off by the stunning views of the Sydney Vivid exhibition.
Product: Great, we had a coupon, purchased online and redeemed at the kiosk next to Wharf 1.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Everything was really nice, especially the service. Really good value for money
Product: Nice and relaxing, excellent service

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: The VIVID dinner cruise we did we was very good and the service was excellent. The staff certainly went out of their way to ensure you were being well looked after. In regard to the actual menu the entrée of a quinoa and pumpkin salad dome was a little disappointing particularly given the cold weather. It wasn't very nice. The main courses were all as would be expected on a 'bulk produced' menu. Dessert was the same.
Product: The VIVID dinner cruise we did we was very good and the service was excellent. The staff certainly went out of their way to ensure you were being well looked after. In regard to the actual menu the entrée of a quinoa and pumpkin salad dome was a little disappointing particularly given the cold weather. It wasn't very nice. The main courses were all as would be expected on a 'bulk produced' menu. Dessert was the same

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: The whole experience exceeded our expectations. What a fantastic way to experience Vivid without the crush of the crowds, the long walks or the cold and rain. The food was better than expected, the drinks free-flowing (very limited range but what was available was fine) and the entertainer was unexpectated and a lot of fun. Thank you!
Product: The whole experience exceeded our expectations. What a fantastic way to experience Vivid without the crush of the crowds, the long walks or the cold and rain. The food was better than expected, the drinks free-flowing (very limited range but what was available was fine) and the entertainer was unexpectated and a lot of fun. Thank you!

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: We found the service to be very good on a very busy night. Boarding was slightly chaotic but handled very well.
Product: I thought it may have been slightly overpriced as we only had one alcoholic drink & one soft drink each (our choice, but more was available if desired). I like a coffee after dinner but that was extra. The meal was quite nice although my chicken could have been slightly hotter & the carrot a bit softer. The venue was well set out and tables nicely set although quite noisy with a large crowd during Vivid. We still enjoyed the evening. We also paid extra for a window seat.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service: Celebrating my boy 9th birthday and the staff n MC make him feel very special that night by announcing his name n singing happy birthday to him🎉🎉🎉🎉
Product: Nice n tasty. Plenty of wine to drink

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: Easy booking website, user friendly and efficient.
Product: Easy check in, good food, great service

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: Service was very good. Staff very polite & helpful.
Product: I thought it was good value for the money.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Always a great night )

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
4/5

Service: The line going into the boat is not organised. I saw people in the wrong queue and missed out their cruise.. I have to keep asking questions to where is our boat. and what time etc etc.. Inside the cruise, food, drinks & service is all perfect. Im hoping the outside service will improve.
Product: Foodwise you can do better. Salmon cook well but no flavour.

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Vivid dinner and drinks...Great food, great service, lovely decor, beautiful sights, will book again!

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

All of my 50 guests were up dancing on the dance floor... Dinner and bar package was great. Regards,

Steve Gatland

Steve Gatland
Owner Operator
Mid Coast Shuttle / Coach Tours Australia
The Bus & Coach Charter Specialists
PH 02 6552 9114
M 0411 568 022
E [email protected]
W www.coachtoursaustralia.net.au

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

The service was amazing & helpful staff.
We both enjoyed the creative 3 x course meals & the selection of beverages

Review for Vivid Dinner and Drinks 7.30pm

4 months ago
5/5

Service was excellent as was the meals. Special attention given to celebrations and the live music was excellent.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Great date night. We had fun with dinner and drinks and the scenery was stunning. Great to see all the vivid lights without the crowds!

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Efficient boarding. Lovely atmosphere in restaurant. Good service and food on board.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Outstanding. The staff were courteous and prompt with their service
Product: Boarding was effortless. Seating allowed for a great view. Food was superb. View from the top deck was amazing!

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

It was very nice experience and the expectations were met

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: The whole experience - cruise, food and drinks was wonderful - great service and friendly staff both onboard and on the dock while waiting to board! We have already recommended the Vivid cruise to friends. Well done!
Product: Value for money and easy booking - thank you!

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Very organised.
Friendly staff.
Clean restrooms.
Lovely music.
Product: Very good. Could have more vegies.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: We did a Vivid dinner cruise, we had a great night, the service and food was excellent.
The boat had very large windows so everyone had a great view
Product: Great value and service

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Absolutely wonderful cruise. Staff attentive and helpful. Excellent food. Very good value for money.
Product: A positive experience in all aspects

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Would highly recommend the Sydney Harbour dinner cruise - staff were very attentive and service was very professional. The 3 course meal was delicious, and facilities really good. Had a wonderful experience. It was definitely the best way to see Vivid lights.
Product: Purchasing the tickets online was very easy and information supplied accurate and extensive. Just had to go to the CC Cruise booth at the dock to pick up boarding tickets. Staff were efficient and friendly.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

It was a fantastic experience. I had just broken my foot while visiting Sydney. I really wanted to see vivid as a bucket list thing. As I could not walk the cruise dinner and drinks was perfect and stunning. The food service drinks and view where fanominal. Have. Recommended to all my friends
Ga

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
2/5

Having been on your Australia Day lunch tour which was fantastic enjoyed by the eight people in my group
I . found this Vivid dinner cruise extremely disappointing a special treat for myself and my adult daughter travelling from Queensland and Northern NS W to attend Vivid. The food was terrible, salmon grossly over cooked the chicken dry. As for the welcome drinks waiter need heaps more training

Roslynn Mcdermott
,
,

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Vivid Dinner and Drinks Cruise. We were disappointed to read that you felt the food and service on your cruise wasn’t to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We apologise if you felt this was not the case on this instance. Our aim is always to provide an extensive variety of food options maintaining the highest standards of quality. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.


Once again thank you for your feedback.


Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

We would definitely book again for another Captain Cook Cruise. The meal was excellent maybe the dessert a little too sweet but everything else was great.
Plenty of drinks offered which made us feel we were at home not like most pre paid dinners with drinks included.
Of course the Vivid light show was amazing so pleased we booked a window table😊👍

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: The food and wine were excellent. We also had a really good view of all the lights
Product: As before in the first appraisal

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Great service for a great price
Product: Great service for a great price

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: The entire experience was good quality. The meal was of a high standard and the drinks were poured freely and not limited to a glass on arrival.The keyboard / vocalist player was very enjoyable and not too loud.Staff were attentive and very pleasant.The trip was very relaxing and it was a perfect way to see the vivid lights festival. Congratulations
Product: Excellent value for money. The quality of the food and drinks was very good. Great service and attentive staff.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: efficient from ticketing to boarding and table service. we were made to feel special which enhanced our 2018 Vivid experience
Product: quality experience, great meal with drinks included and superb Vivid festival views

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: We missed our boat! A combination of getting lost abd elderly parents, one on a walking stick, meant that we were much later arriving at the wharf than planned. The staff were incredibly helpful in organising our passage on a later boat, at not too much more cost. All the staff on board were friendly, helpful and knowledgeable. Was a great experiences all round. Fantastic way to see Vivid.
Product: Food was great, staff were incredibly helpful and friendly. We had window seats so view was fabulous.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
4/5

Service: Service very polite with a relaxed manner. We had a lovely night.. Food was good, drink was good.
Product: It was a gift from our family

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

The staff was amazing - they picked on things I had softly asked at point of booking and they were across it when I got there.

Again - Well done to the staff.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Fantastic way to spend your birthday great night out
Product: Great food and service and staff very friendly

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: The staff were freindly efficient and extremely professional, the music was very enjoyable. A great night, thank you.
Product: We had a great night and the atmosphere was electric, thoroughly recommend it.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Service, food, seating,and staff were excellent.my
Product: Value for money, my guests enjoyed it thoroughly. Will definitely cruise with you again very soon on a whale watching cruise.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Excellent food friendly waiting staff

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Good food and included drinks. Highlight for us was the piano player and being able to have a dance. A lovely evening!
Product: Perfect relaxed night. Great staff and bonus piano player who was fantastic - thoroughly enjoyed our night

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: It was Vivid Sydney so it was beautiful but it was my wifes birthday and when i told them they sent out a sparklers and sang happy birthday excellent...
Product: Excellent night thank you for the great experence.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
4/5

Service: allocation and direction to table. attentive wine and food wait staff.
Product: good views with slow passage turning so all sides could enjoy

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: We had a fabulous dinner cruise around Sydney Harbour during Vivid. The service was great and the staff couldn't do enough for us. We got to see the lights from the comfort of our dining table or we could go outside and see everything from the top deck. A wonderful experience and we'll definitely do it again.
Product: Great value for money. It was good to sit in comfort and be shown the lights of Vivid.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: It was a lovely cruise. There was plenty of space between tables, so not overcrowded. The food and drink were excellent and the service was equally good.
Product: Very good value for money. A great, relaxed way to enjoy Vivid with good food, wine and live music. Excellent service and well maintained vessel.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
4/5

Service: I feel the main course was a bit small in quantity, whilst very good.
Product: No telephone contact with the office is poor customer service.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Everybody totally enjoyed and had a great time. Food and service was perfect.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Excellent service wonderful food wine and music - the lights were great too 👍
Product: Wonderful service food wine and music 👍

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

all the staff we’re welcoming and the food 🥘 was very good yummy😋. Looking forward this year again 😍🙏

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: good food . excellent service
Plenty of good wine
Product: all Ok no stinting
plenty of all sorts

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
4/5

Service: Service was good but timing was bad. Meal brought to table while we were on sky deck looking at Vivid lights at Circular Quay, which was motivation for our cruise.
Product: Timing of serving meal was wrong.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
4/5

The services on the boat was excellent, my husband is confined to a wheel chair and all efforts were made to make sure he was comfortable and had what ever we needed.
our waitress for most of the cruise (Anna) was fabulous, wonderful customer service.
Thankyou

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
4/5

Service: Boat was spacious, staff were polite and obliging, Food could have been of a higher quality at that price range food selection was bland.
Product: Vivid: enjoyed that the boat ventured into Circular Quay twice and at 2.5 hrs was ample time to view and dine

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Vivid. Food, wines,entertainment, and TSydney Harbour.....WOW!!!
Product: Sensational...a must do from the bucket list.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Loved the cruise and dinner. Easy boarding, great food and excellent staff. Whole experience was fantastic and Vivid as a backdrop was awesome. Would highly recommend this cruise.
Product: Great service and fantastic cruise

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
4/5

The service on board was excellent. Can’t fault it. It was sad to see that tables at the windows remained vacant throughout the cruise even though the cruise wasn’t booked out. I understand there was an extra cost for window seats but if they remained vacant those on board should have been able to use them.

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: The service aboard was excellent! We celebrated my mum’s birthday on that night. The waitress arranged the sparkling candle on the cake. The guy who played the keyboard organised the birthday song and also played a Chinese song for my mum.
Product: When I was booking I was so confused with window table option. I couldn’t find it:( On the night before boarding I went to one of your service centre near Sealife to see if I would have the chance to book the window table. Your staff ( a middle aged lady ) talked to me so impatiently. She didn’t address my question and pointed the map to tell me to go to wharf no 1. I had to ask the same question again. She told me impatiently that it meant the window table was sold out.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Vivid Dinner + Drinks Cruise. We were disappointed to read that you felt the service in our ticket office wasn’t to your standards. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for our reservations is very disappointing to receive. A copy of your feedback has been forwarded onto our reservations manager. Our staff are trained to provide our customers devoted and efficient service on-board, so we’re pleased that you felt this was the case. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Wonderful evening on Captain Cook VIVID cruise. Staff so accomodating and very professional......meal was so delectable and as much wine, beer and soft drink that you requested. Unfortunately the table behind us took liberties and drank so much they were loud. Some people just cannot help themselves!!!

The boat is very smooth and able to bring us in close to every VIVID water attraction with great views from our lower deck window table.

Third time on Captain Cook cruises and this Company never disappoints. Perfect evening
Product: 5 star meal and boat at a very reasonable price

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: Everyone was so lovely helpful and hospitable
The food was so much better than expected !
The music and ambience was fabulous
Product: It was a very professional operation

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
4/5

Service to tables around the windows seemed to get more attention

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: We loved everything about this evening, the food was excellent and the staff were very attentive. The vivid light festival was the icing on the cake.
Product: Excellent evening m, beautiful food

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

First class in every aspect

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
5/5

Service: What a great night at Vivid. $105.00 covered
2.5 hour cruise around Sydney Harbour, 3 course meal & selected alcohol/soft drinks. Weather was kind to us, music was enjoyable & people of all ages onboard. Have already recommended it to family & friends
Product: No complaints, great night, already recommended to family & friends

Review for VIVID 7.30PM DINNER + DRINKS

4 months ago
4/5

Service: Prompt table service
Product: Not enough focus on vivid

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Vivid Dinner + Drinks Cruise. We were disappointed to read that you felt the views on your cruise wasn’t to your standards. Our window seating is an optional extra which our gives our customers an opportunity to have unobstructed views out of our vessel. We also allow customers access to our sky deck at all times during cruises, presenting customers with 360 degree panoramic views of the Vivid skyline.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for VIVID 7.30PM DINNER + DRINKS

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