Vivid 7.30pm Captains Dinner

Our signature a la carte dining experience. The Captain's Dinner includes 3-course contemporary Australian dining, great live music and dancing with a comprehensive list of wines available for purchase. Experience the full canvas of Vivid Sydney lights from the best vantage point - aboard "Vivid Sydney" MV Sydney 2000. Disembark at either Circular Quay or Darling Harbour where you can stroll along the anticipated Vivid Light Walk.

Vivid Highlights 2020 coming soon. Refer 2019 details below as a guide.

2019 Vivid Light - more than 50 interactive light installations from 6.00pm to 11.00pm daily. 

Sydney Harbour Bridge - 'Eora-Broken Spear' projection & Harbour Lights
Sydney Opera House - 'Austral Flora Ballet'
Museum Contemporary Art Australia - Light projections
Customs House - 'Under the Harbour'
Darling Harbour - Robot SPACELand
Barangaroo - 'Winter Camp'
Royal Botanic Gardens - 'Firefly field' 
Taronga Zoo - Lights for the Wild light sculptures with new Sumatran Tiger Cubs lantern
Chatswood - 'Co-existence' 
Luna Park - new ride 'Volaré' makes its sparkling debut for Vivid 2019 
Vivid Music & Modulations @ the Carriageworks
Vivid Ideas Exchange @ the MCA
Vivid Live @ the Sydney Opera House

The Vivid festival includes the NSW June long weekend.

Dress: We recommend Smart Casual.

Special Diet? Please visit our Menus page for information or Contact Us. Download vegetarian menu or child menu for the Vivid. 7.30pm Captains Dinner.

Children Under 18 Years
Please note children under 18 years must be accompanied by an adult on all dining cruises.

Accessibility for people with a Disability Policy

Responsible Service of Alcohol Policy

Inclusions

  • Most Popular - Signature dining experience
  • Nightly from 7.30pm during Vivid, up to 3.5 hours
  • Cruise aboard "Vivid Sydney" MV Sydney 2000
  • Captain's signature dining experience
  • 3 course Contemporary Australian a la carte dining
  • Reserved individual table seating
  • Great live music & dancing
  • See the full canvas of Vivid Lights from the water
  • Menu
  • Choice of Bar Packages available at additional cost

Need to know

  • Nightly during Vivid 22 May - 13 June 2020*
  • Captains Special from $129 per adult
    - Normally $165
    - Limited availability
    - Terms & conditions 
  • Optional Extras
    - Guaranteed window seating
    - Bar package
    - Rain Check 
  • Child (4-15 years) $89
  • Vivid Peak Nights - Saturdays
    - 23 & 30 May 2020
    - 06 & 13 June 2020
  • Cruise Info
  • Credit Card Fraud Prevention
    - At check-in you will be required to present the credit card used to purchase your cruise online

Timetable

Departs Darling Harbour King Street Wharf No.1
Nightly during Vivid 22 May - 13 June 2020* Depart 7.30pm Darling Harbour King Street Wharf No.1 ONLY 
Disembark Circular Quay 9.30pm (10.30pm Sat) or
Disembark Darling Harbour 10.00pm (11.00pm Sat)

*Vivid Sydney 2020 dates to be confirmed.

Car Parking  Please check your date for road closures 

Find Us

Other Options

Vivid 7.30pm Gold Penfolds Dinner & Drinks

When first impressions count, the Vivid Gold Penfolds Dinner will tick every box. Sky Deck seating, live music, 6-course degustation dining and Penfolds selection of private bin and vintage wines to complement each course, all accompanied by the spectacular back drop of Vivid Sydney. Disembark at either Circular Quay or Darling Harbour where you can stroll along the anticipated Vivid Light Walk.

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Vivid 7.30pm Gold Dinner

With Sky Deck seating, live music and 6-course degustation dining, all accompanied by the spectacular back drop of Vivid Sydney, the Gold Dinner ticks all the boxes. Disembark at either Circular Quay or Darling Harbour where you can stroll along the anticipated Vivid Light Walk.

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Vivid 7.30pm Dinner & Drinks

Vivid Update - 16 March 2020

Unfortunately, Vivid Sydney 2020 has been cancelled on the recommendations of the Australian Government and health authorities regarding organised gatherings of more than 500 people. We are currently working through the implications of the decision. If you have any questions please contact us here. 

Vivid Sydney

Amazing value, cruising aboard the aboard "Vivid Sydney" MV Sydney 2000, enjoying three-course dining and an open bar of house still and sparkling wine, beer and soft drinks. Experience the full canvas of Vivid Lights from the best vantage point - Sydney Harbour. Disembark at either Circular Quay or Darling Harbour where you can stroll along the anticipated Vivid Light Walk.

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Vivid 5pm Sunset Dinner & Drinks

Cruise aboard Vivid Sydney vessel MV Sydney 2000 including contemporary Australian dining plus house still, sparkling wines, beer and soft drinks. This 1½ hour cruise is a popular with early diners and those eager to see the lights of Vivid Sydney turn on every evening at 6.00pm.

More Info

Vivid 5pm Dinner & Drinks

Vivid Update - 16 March 2020

Unfortunately, Vivid Sydney 2020 has been cancelled on the recommendations of the Australian Government and health authorities regarding organised gatherings of more than 500 people. We are currently working through the implications of the decision. If you have any questions please contact us here. 

Vivid Sydney

Secure your seats now for the best deals. Our popular early dinner option offers front row seats to “lights on” every evening at 6.00pm.  Cruise aboard "Vivid Sydney" vessel MV Sydney 2000 including contemporary Australian dining and drinks. This 1½ hour cruise is a favourite with families and those eager for an after dinner wander along the Vivid Light Walk.

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Vivid Lights Cruises

Vivid Update - 16 March 2020

Unfortunately, Vivid Sydney 2020 has been cancelled on the recommendations of the Australian Government and health authorities regarding organised gatherings of more than 500 people. We are currently working through the implications of the decision. If you have any questions please contact us here. 

Vivid Sydney

Be part of the Vivid Sydney Harbour Lights and experience the full canvas of lights from the water. This special one-hour Vivid Lights cruise departs to up seven times nightly from Darling Harbour King St Wharf No.1. `Lights On'  from 6.00pm nightly during Vivid. Book now to secure the best times and dates.

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Vivid Lights 6.15pm - 302 Redirect

Experience the full canvas of Vivid Lights from the water. This special Vivid Lights cruise departs at 6.15pm on selected dates. Disembark at Darling Harbour where you can stroll along the anticipated Vivid Light Walk. More Info ...

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Vivid Lights 6.45pm - 302 Redirect

Experience the full canvas of Vivid Lights from the water. This special cruise departs at 6.45pm nightly during Vivid. Disembark at Darling Harbour where you can stroll along the anticipated Vivid Light Walk. More Info ...

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Vivid Lights 7pm - 302 Redirect

Book now to secure the best fares. Experience the full canvas of Vivid Lights from the water on this special cruise departing Darling Harbour 7.00pm on selected dates. Disembark at Darling Harbour and stroll along the anticipated Vivid Light Walk. More Info ...

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Vivid Lights 8pm - 302 Redirect

Experience the full canvas of Vivid Lights from the water on this special Vivid Lights cruise departing every night at 8.00pm during Vivid. Disembark at Darling Harbour where you can stroll along the anticipated Vivid Light Walk. More Info ...

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Vivid Lights 8.15pm - 302 Redirect

Experience the full canvas of Vivid Lights from the water aboard this special Vivid Lights cruise departing at 8.15pm on selected dates. Disembark at Darling Harbour where you can stroll along the anticipated Vivid Light Walk. More Info ...

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Vivid Lights 9.15pm - 302 Redirect

Experience the full canvas of Vivid Lights from the water aboard this special Vivid Lights cruise departing 9.15pm on selected dates. Disembark at Darling Harbour where you can stroll along the anticipated Vivid Light Walk. More Info ...

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Vivid Rocket Cruises

Experience the Vivid Lights from the water including the Harbour Bridge, Opera House and Botanic Gardens aboard our rocket fleet. This special one-hour Vivid Rocket cruise departs up to 3 times on selected peak dates from Darling Harbour King St Wharf No.1.  Please note licensed bar facilities may not be available on Rocket cruises. 

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Vivid Loop 5.45pm

Experience Vivid Lights from the water including the Harbour Bridge, Opera House and Botanic Gardens, aboard "the Little Red Vivid Rocket." The Vivid Loop departs every 30 minutes from 5.45pm on Saturday nights. More Info ...

Vivid Sydney Cruises - 2019
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Vivid Loop 6.15pm

Experience Vivid Lights from the water including the Harbour Bridge, Opera House and Botanic Gardens, aboard "the Little Red Vivid Rocket." The Vivid Loop departs 6.15pm on selected dates. More Info ...

Vivid Sydney Cruises - 2019
- Details coming soon ...

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Vivid Loop 6.45pm

Experience Vivid Lights from the water including the Harbour Bridge, Opera House and Botanic Gardens, aboard "the Little Red Vivid Rocket." The Vivid Loop departs 6.45pm on selected dates. More Info ...

Vivid Sydney Cruises - 2019
- Details coming soon ...

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Vivid Loop 7.15pm

Experience Vivid Lights from the water including the Harbour Bridge, Opera House and Botanic Gardens, aboard the "the Little Red Vivid Rocket." The Vivid Loop Cruise departs 7.15pm on selected dates. More Info ...

Vivid Sydney Cruises - 2019
- Details coming soon ...

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Vivid Loop 7.45pm

Experience Vivid Lights from the water including the Harbour Bridge, Opera House and Botanic Gardens, aboard "the Little Red Vivid Rocket." Departing 7.45pm on selected dates. More Info ...

Vivid Sydney Cruises - 2019
- Details coming soon ...

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Vivid Loop 8.15pm

Experience Vivid Lights from the water including the Harbour Bridge, Opera House and Botanic Gardens, aboard "the Little Red Vivid Rocket". Departs 8.15pm on selected dates. More Info ...

Vivid Sydney Cruises - 2019
- Details coming soon ...

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84 % approval from 89 responses

Date
Rating
6 months ago
4/5

Service: Excellent service
Product: Great value, beautiful food
Was very disappointed that we were booked to finish an hour later on Friday night but it came in early and no one had informed us

Review for Captains Dinner

7 months ago
4/5

Service: メインのお料理とデザートが美味しかったです❣️残念だったのは天気に恵まれなかったことです💦テーブルがもう少し広かったらゆったりお食事した気持ちになったと思います。サービスしてくれたスタッフさんは親切で丁寧でした🤗
Product: 料金的には日本と変わらないかなと思います。

Review for Captains Dinner

7 months ago
5/5

Service: Captain Cook is the best dinner cruise.

The service was excellent.
Product: if u like drink, purchase premium bar package.

its worthy

Review for Captains Dinner

7 months ago
4/5

Service: They were very friendly and professional at all times.
My husband loved the food and entertainment especially the singer and the gentleman who played the piano.

Yes I would recommend the Captain Cook cruise my husband and I went on on Sydney Harbour.
Product: Quick, good size lovely meal.

Review for Captains Dinner

7 months ago
4/5

Service of staff was excellent. Very friendly and observant. Dinner is ok , nothing fancy and the menu needs to changed at least once a year. Steak is good quality and well prepared. Presentation could easily be improved especially for the shrimps . Its still very good value for money but starting to get very dated.

Review for Captains Dinner

7 months ago
5/5

The staff were friendly and helpful and the food was very good. The view from the ship was as expected. Sailing past the Opera house and under the bridge was great. The duo playing were also good and we managed to dance as well.

Review for Captains Dinner

7 months ago
5/5

Service: The service was great from the moment we boarded the ship.Our waitress was outstanding and we never had to wait for a drink.Her knowledge of the wine list was very good and her recommendations were spot on.The quality of the food was wonderful.Would happily recommend the cruise to others and would do it again if in Sydney.
Product: Great food and service.Wonderful night

Review for Captains Dinner

7 months ago
5/5

Service: Excellent experience, friendly staff & great ambience
Product: Excellent experience, friendly staff & great ambience

Review for Captains Dinner

7 months ago
5/5

Service: Service was great, friendly and attentive
Product: Booked the Brialliant Dinner and The ticket mentioned that you may be upgraded complimentary based on availability to the entertainment area. Mum really wanted entertainment so called on the day of the cruise to see how this could be guaranteed. An upgrade fee was charged which is understandable if high in demand however, upon arrival to the vessel, there were many empty seats. I just found it a little disappointing that we were charged given there was room to move anyway.

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. We are glad that you had a great time with our cruise. You were upgraded to an entirely different cruise experience, being our Captains Dinner. This features additional menu options as well as live entertainment - hence the price difference. We do strive to deliver world best practice customer service from booking all the way through to the product - so your review for this is very satisfying to receive. Your comments are very much appreciated by our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruise

Review for Captains Dinner

7 months ago
2/5

Service: Service was great
Entertainment was ok
Product: Not the best value for money

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. As you're aware, finding the right balance for entertainment can be difficult as each customer has different tastes and preferences. We do strive to deliver world best practice customer service from booking all the way through to the product - so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto department managers. We are sure they will value the positive feedback too.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruise

Review for Captains Dinner

7 months ago
5/5

Service: The food and service was fantastic!!
Product: The meat was cooked to perfection!!!

Review for Captains Dinner

8 months ago
4/5

Service: We had excellent seats for viewing the harbour, food was very good, we had to flag down the waitress in order to ask for wine with our meal.
Product: 5 stars would have excellent service, communication prior to the event .

Review for Captains Dinner

8 months ago
5/5

Service: Had an amazing dinner sunset cruise with Captain Cook Cruises. Everything was perfect and I would definitely recommend it! It’s a great way to see Sydney from the water, especially at night watching the city light up. The food was delicious and catered to vegetarians and vegans too. The service was fast and the live music was entertaining. I would do it again in a heart beat!
Product: Good value for the price, which includes music, food, drinks and a cruise.

Review for Captains Dinner

8 months ago
2/5

Service: I booked the Captains dinner, premium wine package and window seats but did not find this value for money. People very close to us paid far less and their meal seemed very similar to ours. Service on entry was very slow.
Product: Food was good. Entry was quite small

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. Only customers on the Captain Dinner Cruise will receive the menu options you receive. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. Our window seating is an optional extra which gives our customers an opportunity to have unobstructed views out of our vessel. Customers are able to purchase drinks on board, and pay for this at the end of their cruise.

We do strive to deliver world best practice customer service from booking all the way through to the product, so we are disappointed that you felt this was not the case on this occasion. Please be assured your feedback will be forwarded to our hospitality manager for review.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruise

Review for Captains Dinner

8 months ago
5/5

We had a lovely night with our relatives from the UK with excellent food and service

Review for Captains Dinner

8 months ago
5/5

Service: Great views of the Harbour Bridge and Opera House. Good food and service.
Product: Good value for the money.

Review for Captains Dinner

8 months ago
5/5

Service: Perfect setting , great food and friendly staff
Product: Great night

Review for Captains Dinner

8 months ago
5/5

Service: We had a delicious meal, a good choice of vegetarian dishes. We paid extra for a window seat so we had a wonderful view throughout the meal. The staff were friendly and efficient and our waitress advised us to go out on deck between main and dessert course which was great for taking photos.
Product: An excellent vegetarian meal with a good choice of wine. A good way to end our stay in Sydney.

Review for Captains Dinner

8 months ago
5/5

Service: Excellent food, wonderful cruise, awesome scenery
Product: Excellent food, wonderful cruise, awesome scenery

Review for Captains Dinner

8 months ago
5/5

Excellent service. Comfortable. Great views.

Review for Captains Dinner

8 months ago
5/5

Service: Good service food and drinks good experience
Product: Excellent service and food

Review for Captains Dinner

8 months ago
5/5

Service: Heat service good views great value
Product: Good food and wine excellent service great views

Review for Captains Dinner

8 months ago
4/5

Service: Everything is good except booked on Sydney 2000 cruise ship but on the night is not the same cruise ship turn up, a smaller one.
Product: Easy to purchase on internet, just a minute.

Review for Captains Dinner

8 months ago
5/5

My family did the captains table cruise as we figured it would be a nice way to see Sydney and have a meal. I was little hesitant when booking as the cost was high and I wasn't sure if my girls aged between 4 and 12 would enjoy it. So glad I did though our waitress was amazing she made sure everybody at the table (including the kids) were happy. The pianist and singer were amazing and when the girls weren't eating the delicious food they were dancing up a storm. The waitress saw my happy birthday badge I picked up earlier that day and brought my desert out with sparklers while the singer and pianist sang happy birthday to me. The night was finished off on the top deck overlooking the amazing views. PERFECT.

Review for Captains Dinner

9 months ago
5/5

The food was really nice great steak. Entertainment was very good.

Review for Captains Dinner

9 months ago
4/5

The Captain Cook Dinner cruise was great! The staff were super friendly and helpful. The food was delicious! However, the music was not so great. It was a bit too boring. Otherwise it was good and I would definitely recommend to other people. Thanks for the experience 😊

Review for Captains Dinner

9 months ago
2/5

The service was good, but honestly, the food was a disappointment. Very bland, with little creative

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback, We can assure you that all our products are sourced and prepared fresh. Our aim is to provide an extensive variety of options maintaining the highest standards of quality, so we apologise if you felt this was not the case on this occasion. We always encourage guests to talk to the cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

9 months ago
5/5

Service: Great food and service also a great view excellent night
Product: As above

Review for Captains Dinner

9 months ago
5/5

A very pleasant night. Staff were friendly, performance was great, and beautiful views. Our steak was a bit overcooked. Otherwise perfect.

Review for Captains Dinner

9 months ago
5/5

Very enjoyable nigh on the harbour. The service was excellent, our waiter was very attentive.

Review for Captains Dinner

9 months ago
1/5

Service: We purchased CAPTIANS DINNER which says uarenteed window seats but because we booked 5 we did not have a window seat.
We purchased Premium Drinks but twice I had to go to bar to ask for drinks to be delivered. I ordered and gave my card to pay and asked for them. Thery asked me why I was doing this and I said becuase it is the only way I can get the drinks to my table.
Product: Food was to expecatation.
Seating was not

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. We are disappointed to read that the service on your cruise wasn't to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our hospitality manager. Our window seating is an optional extra which gives our customers an opportunity to have unobstructed views out of our vessel. This option is available as an upgrade, not as a standard inclusions.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruise

Review for Captains Dinner

9 months ago
2/5

La croisière était bien par contre j ai trouvé le menu très moyen, de piètre qualité pour le poisson que j avais choisi quant à l accompagnement il était quasiment absent

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. We can assure you that all our products are sourced and prepared fresh. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruise

Review for Captains Dinner

9 months ago
5/5

Service: Excellent customer service
Product: Customer service was excellent!

Review for Captains Dinner

9 months ago
4/5

Service: All went well. Great cruise. We obtained our booked table. Ship left on time. All was what we expected
Product: All was what we expected Good food and entertainment.

Review for Captains Dinner

9 months ago
5/5

Service: Booked it for our Anniversary. The ambiance was very classy, food was great too and staffs are very accomodating! The experience was amazing and definitely worth the cost.
Product: I totally love the food! From entree to main course and to desserts.

Review for Captains Dinner

9 months ago
5/5

Service: Lovely modern boat. Exceptional staff. Our waitress Rosie was excellent
Product: Wagyu entree was very average and should be ditched from the menu. The other dishes were excellent. Particularly the steak which was perfectly cooked and very tender.
Strangely coffee was not included in either the dinner or the premium drinks package - this is just silly given the price paid for this dinner.

Review for Captains Dinner

9 months ago
5/5

Service: Wot can I say???
Such a fantastic way to celebrate an ol' blokes birthday...
Great food, wine and entertainment with such a friendly crew looking after you. And our lovely, talented song bird/ MC/adding that extra touch.
AND all on our famous harbour...
Could it get any better???
Well, try Christmas luncheon... Another incredible day; with the boat festively set up, the crew in Chrissie party mood, the atmosphere ready to celebrate, all the guests happily cheerful after wot, for many, had been a testing year.
Product: Always fantastic value for money

Review for Captains Dinner

9 months ago
5/5

We had a wonderful night and a very good dinner. We will do it again soon

Review for Captains Dinner

9 months ago
4/5

Service: Fast and efficient on board, less so when booking!
Product: Good food and choices

Review for Captains Dinner

9 months ago
1/5

Service: I was happy with the captain dinner at all l paid all money out the food was not nice at all
Product: I didn't like at all

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

9 months ago
4/5

Service: Great crew, great dive guides, great food, great day. Turtles, Groupers, fish and coral
Product: Great choices including fresh shrimp

Review for Captains Dinner

9 months ago
5/5

Was a perfect night out. Couldn’t fault anything

Review for Captains Dinner

9 months ago
2/5

Service: While we had a great night there were some areas that should be improved to make it a sensational evening for the price we paid. It was the view of our party of 12 that the mains were exceptional but the entree was quiet small and desert was disappointing. The alcohol package was very limited with only one beer offered and not possible to pay the difference - more variety needs to be offered. The band/ vocalist failed to attract people to the dance floor and most went downstairs to dance - upstairs was deserted. The staff were very good and attentive and it should be noted that they did everything in their power to make it a great night.We have been attending these cruises for about 20 years and hope to continue but that will be up to the management to make it more attractive than this year.
Product: As above

Review for Captains Dinner

9 months ago
5/5

Great food great service

Review for Captains Dinner

9 months ago
2/5

I specifically chose this cruise because of their policy that supposedly accommodate specific dietary requirements. I followed up by email to check what they would provide for dessert as often it is something she doesn’t eat. After initially being told that fruit salad was the only option, I asked to speak to someone more senior. At this point they offered sorbet, which I said was fine. Although in my opinion still a poor effort given how many options are easily available.
When we actually went on they cruise, they gave her fruit salad!
This is just hopeless service considering we paid $200/head for our group. We could have paid much less to get the same lousy service.
Also, I couldn’t believe they charged me $3 for a cup of tea after paying $42 each for the drinks package.
On the plus side, the staff on the boat were very good as was the rest of the food and entertainment.

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. We are disappointed to read that the service on your cruise wasn't to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food and service as they will be able to solve the problem immediately.

Our aim is always to provide an extensive variety of options maintaining the highest standards of quality.

Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

9 months ago
5/5

Service: After a delayed departure we were not expecting the best of experiences!! So we were surprised with the amazing service & friendly staff. We had a fantastic night & would highly recommend this cruise to anyone .
Product: Great choices & cooked perfectly

Review for Captains Dinner

10 months ago
5/5

Service: The 2 staff members that looked after us were fabulous.
Product: Very nice..

Review for Captains Dinner

10 months ago
5/5

Service: We had a good evening for our office Christmas Party on the Sydney 2000. The food was great and service was good.
Customer service was easy and helpful.
Product: We had a good evening for our office Christmas Party on the Sydney 2000. The food was great and service was good.
The initial feeling wasn't great as we lined up to board, although Im not sure how this could be improved.
Also we were on the 3rd floor with the only available bathrooms on the ground floor, and no lift, which was a problem for a couple of our older guests.

Review for Captains Dinner

10 months ago
5/5

Great evening - excellent service

Review for Captains Dinner

10 months ago
4/5

Service: The table service was excellent, and the food was delicious. It was a group Xmas party and the boys enjoyed the whole experience.
Product: Excellent meal

Review for Captains Dinner

10 months ago
2/5

Service: The atmosphere, music, location, and ship were all first class. The food was okay. But the table service was terrible. We paid $340 for our dinner, but couldn't get a glass of wine to our table while we ate our mains, entres, or desert. We had to keep asking. If the floor was full I'd understand, but the restaurant was nowhere near capacity. This was disappointing.
Product: The food was reasonable. The table service was pretty ****

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. We are disappointed to read that the service on your cruise wasn't to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of customer Service
Captain Cook Cruises

Review for Captains Dinner

10 months ago
5/5

Service: We will highly recommend it to others.
Product: Good value for the money

Review for Captains Dinner

10 months ago
2/5

The service was really good nice staff however our food arrived and it was cold. Paid for a window seat but we were right at the top near the door cold with no atmosphere. Entertainment was average nothing like we had previously ie. four years ago.

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. Our aim is always to provide an extensive variety of options and quantity of food, maintaining the highest standards of quality. As you're aware, finding the right balance between customer's preference in genres of music can be difficult as each customer has tastes and preferences. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our entertainment and hospitality manager.

Thank you once again for your feedback

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

10 months ago
2/5

Get rid of the miserable so and so in your office where directions are advised near the wharfs at DH. If she cant be friendly when asking directions, she shouldn't be in that type of roll.

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. As you know we do strive to deliver world best practice customer service from booking all the way through to the product - so your review for this is very disappointing to receive. Please be assured your feedback has been forwarded to our reservations manager for review.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

10 months ago
5/5

Service: Very enjoyable. Great ambiance.
Product: Great Dinner.

Review for Captains Dinner

10 months ago
5/5

Service: Fantastisk upplevelse, rekommenderar starkt till alla som tvekar.
Product: Utsikten, upplevelse och sällskapet är viktigt.

Review for Captains Dinner

10 months ago
2/5

Service: The food was good but really not enough for the price
Product: again the food was really not enough for the price
paid for 6 persons aud 1.314.00 +aud 16,00 fee from my debet card
you got your money straight away?

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. Our aim is always to provide an extensive variety of options and quantity of food, maintaining the highest standards of quality. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

10 months ago
1/5

Service: Service is at very minimal. The server appears not too happy working or serving our table.
Product: The quality and taste of food were below average.

Response from Captain Cook Cruises: Dear customer,

Thank you kindly for your review. We are disappointed to read that the service on your cruise wasn't to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of customer Service
Captain Cook Cruise

Review for Captains Dinner

10 months ago
4/5

Service: Customer service was fantastic and we enjoyed the food onboard Sydney 2000.
Product: Girl in ticket office gave service with a smile

Review for Captains Dinner

10 months ago
5/5

Service: We had our Christmas party on board and the food & service was excellent. Everyone had a great time.
Product: Excellent food and service. Staff were friendly and helpful

Review for Captains Dinner

10 months ago
5/5

Service: Service was outstanding.
Product: Good value for money experience.

Review for Captains Dinner

10 months ago
5/5

Service: The staff was friendly, service was great,the meal was very nice.The cruise of the harbour at night was spectacular
Product: Good value for the price,very relaxing scenic tour of the harbour with live music and great food.

Review for Captains Dinner

11 months ago
5/5

Overall experience was fantastic

Review for Captains Dinner

11 months ago
5/5

The evening was a great experience from boarding the vessel right through to disembarking after the cruise. The food was fantastic and the service from all of the staff was excellent. It made our final night in Sydney exceptional.

Review for Captains Dinner

11 months ago
5/5

Service: Good customer service.
Product: We had a great time. The dinner and entertainment were excellent!! And the views can’t be seen any other way. We highly recommend Captains Dinner Cruise. Best way to see the iconic sights in Sydney!!!

Review for Captains Dinner

11 months ago
4/5

Excellent food and service. Interesting cruise

Review for Captains Dinner

11 months ago
4/5

Service: The experience was amazing. The service was great and the food was delicious. The portion sizes, however are what you would expect. The live music and singer were amazing and we would definitely go again! Perfect way to spend an evening. :)
Product: Amazing food. Small portions, but amazing in taste!

Review for Captains Dinner

11 months ago
5/5

The food was amazing, and the staff were friendly and kept the wine coming as we had pre-booked a standard beverage package. Highly recommended!

Review for Captains Dinner

11 months ago
5/5

Service: We were very pleased with the service, the food and especially the view on our dinner cruise.
Product: Very good value for the money.

Review for Captains Dinner

11 months ago
5/5

Service: Beautiful food and so many choices. Awsome views such a good night
Product: Good value. Easy process, no hassles.

Review for Captains Dinner

11 months ago
5/5

Service: Everything from booking , to boarding and an excellent meal made it a great night . Staff were very professional and pleasant
Product: Champagne on arrival , wonderful meal and the whole experience went like clockwork. 👏👍 staff were very pleasant and organised

Review for Captains Dinner

11 months ago
5/5

Service: The experience was good and the food was great
Product: The cruise was as expected and the food was good

Review for Captains Dinner

11 months ago
4/5

Service: Meal and service were fine. Disapointed to be in the main cabin as opposed to the small cabin forward which is more private with an open area in front. This is what we have had on the past 2 Captains dinners we have enjoyed and expected the same this time.
Product: Disapointed to be in the main cabin as opposed to the small cabin forward which is more private with an open area in front. This is what we have had on the past 2 Captains dinners we have enjoyed and expected the same this time.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. We are disappointed to read that the service on your cruise wasn't to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Captains Dinner

12 months ago
5/5

The staff were very attentive and the food was excellent.

Review for Captains Dinner

12 months ago
5/5

Service: The crew were friendly and very helpful, the food was fantastic. Overall a wonderful experience.
Product: Choices were great and the food was wonderful

Review for Captains Dinner

12 months ago
5/5

Excellent~

Review for Captains Dinner

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