Service: Easy to book online and prompt receipt of tickets
Product: Food and wine were good. A little rushed though

My wife and I were made feel special from entering the upper deck to enjoy bubbly and canapés, throughout the meal by our considerate and helpful waitress. Meals were great and wine suited each course as promised. The view of the harbour was breathtaking. Highly recommend ⭐️

Service: We decided to do this dinner for my dads 60th birthday. The whole experience was great and the crew were very attentive. Would recommend to everyone :)
Product: Was definitely 5 star service and food

Service: Excellent service and made my wife feel very special on her 60th birthday celebration. A fantastic evening which will be long remembered.
Product: Very good value with an excellent meal, good wines, catered for non drinkers with a selection of non alcoholic cocktail style drinks. All of this with the magnificent Sydney Harbour as a backdrop.

Service: Service. Ambience.
Product: Service. Scheduling. Food. Music. Wine.

Service: The service was amazing. It felt like we had our own personal server. The food and Penfold wine pairing was exquisite. Delightful experience with great Harbor views.
Product: Excellent gourmet courses.

Service: Very good lovely experience
Product: Wine, service and quality of food very good, excellent service from Vivian,
Lost a star as canepes were very mean told only one of each totalling 2 per person both seafood, very poor for the amount of cost,
Also food lacked heat and main course could have done with some vegetables.

First class service, cuisine and wine. We were made to feel very special.

Service: We had a good experience. The staff was very good. The food was average.
Product: Steak was overcooked. Not a big fan of duck.

Service: We chose the Gold Dinner with matching wines and the vibes were perfect for an intimate family dinner celebrating my dad’s birthday and business anniversary. Upon arrival, we were taken up to the top deck where we received champagne and canapés while having the opportunity to take pictures of the harbour bridge and opera house. Once we were seated, the atmosphere was calm, not too loud, with live music and impeccable service. The food was okay but the real selling point of this place was the atmosphere and service, the waitresses and waiters were very professional, explaining each dish and wine, whilst also being helpful and kind. Moreover, many high end restaurants these days are crowded and overly loud but this cruise provided such a pleasant, refined evening for us. We will definitely be doing more of these cruise dinners like these when we have guests over in Sydney as it was such a pleasant evening on the harbour, eating and drinking and listening to the live pianist with more intimacy and privacy than a regular restaurant.
Product: The service from the staff were incredible and the atmosphere was just perfect but some of the dishes (main course meat dish) did not wow us. Nevertheless, it was a really great experience and we were overall incredibly happy with this dining experience.

Service: Excellent service !
Accueil impeccable !
Délicieux plats !
Une très belle expérience !
Product: Excellent menu accord Mets-vins
Service 5 étoiles

ウエルカムドリンクもあり、とても良かったです。

They made us feel welcome polite nothing was too much

This was a fantastic cruise, even although the weather was not so good on the day the food was so incredible that no one noticed what it was like outside. Having the private room for our team was well worth the small additional charge. Would highly recommend the Penfolds dinner.

Service: Food exceeded our expectations and service was excellent.
Product: Food exceeded our expectations and service was excellent. Fun experience.

It's OK overall.
But there was no organiser for queue, we bought the Gold Pass but were queuing just like normal, and it was busy btw.

On board services was excellence.

Service: Was a really great night. The food was brilliant and the staff were helpful and kept our drinks full
Product: Great value! Really enjoyed the night.

The live band was a bit bland.

But the food was delish and he drinks just kept being poured

Great night, it went to quick another hour would have been wonderful, thank you

Great service with quality food and wine.

Service: Excellent food & wines. Professional, courteous service by all staff & especially Bella our waitress for the evening. Only disappointment was that the windows were dirty & not clear to see through.
Product: As before in previous comments

Service: Service was very good. Wagyu beef wasn't wagyu otherwise the meals were very good also
Product: AS MENTIONED BEFORE ON FIRST QUESTION

Service: My wife and I had an amazing experience. The service was outstanding and the food superb. Great job.
Product: Food, Service and Wine - excellent

Service: Yes . We would recommend Cpt.Cook universally.
Product: Excellent service. Satisfactory seating,

ok

Service: The staff were fantastic, the food and wine exceptional and the views breathtaking. The live music, in the background, perfecty set th emood and the scene for a memorable evening.
Product: The food and wine were exceptional!

Service: Great food and wine!
Product: Great food and wine -beautiful cruise

Bella was fantastic

Service: Great service, delicious food and wonderful atmosphere. Would recommend to family and friends
Product: Loved the accompaniment of wine and food

Service: Nous avons passés une agréable soirée. A faire.
Product: Très agréable soirée en amoureux.

Service: The entire crew was very attentive. The wait staff took excellent care of us. A real value for the money.
Product: Very well done! Wine pairings were very good.

Good food and wine, excellent service, great entertainment and wonderful staff. A fantastic experience.

Service: The service was excellent. Very warm and friendly staff that went out of their way to please.
Product: The night was really worth it. We did the Gold Penfolds Dinner and the wines were really good and the food was delicious. We were in a dreamland with the live singer - she was wonderful. The whole experience was gorgeous and I would highly recommend it, particularly for a romantic night out.

Great service and fantastic food.

Service: Overall experience was great, Only improvement would be the selection of spirits available as the whiskey was average.
Product: Price and service was great

Service: The service was fantastic and the food and wines (Penfolds) excellent. Special consideration to mobility issues also much appreciated.
Product: The wines were perfect - loved the St. Henri

What a great evening. Couldn't have been any better. The food, service, drinks, and entertainment were outstanding.

The food and wine was excellent. I thought it was especially marketed towards tourists but I should have expected it. Overall a great night

Service: Our waitress, Laksmi, was very professional and so approachable. Her manners were impeccable. She made us feel at home and very special.
Product: The food presentation was great and the wine selection a perfect accompaniment.

Service: Excellent night! Food was great and Edward was our amazing attendant, can't speak highly enough of him. Thanks!
Product: Excellent food, great wine, lovely atmosphere.

Very good and with an excellent hostess ( V*** from Indonesia) made it a very enjoyable evening

We were most impressed by this Cruise. Very tasty, well prepared and served food with finesse and style. Waitress was very friendly, attentive and gave excellent service. Accompanying Penfold wines were well matched with each food course. Lovely window seating. Only reservation was we felt that the evening meal with drinks was a little rushed. 2.5hrs was not enough time. Cruise should have been atleast another 1hour duration.
Music whilst dining with volcalist added to the evening cruise.
A really memorable and great experience.

The cruise was lovely... great food, great service, great atmosphere and great wine. Only think I could complain about is the weather outside... but that is certainly not something that could be controlled!

Service: service was good but not 1st class
Product: Good combination of good food and good wine.

Service: The Welcome and service was great, however we were taken to the top of the ship with a welcome drink and left there by ourselves, (it was extremely cold) when the waitress bought canapes to us we asked to go down stairs.

Food was beautiful and the waitress was very friendly and lovely.

Dinner / night cruise was not what we expected, we couldn't see a lot as it was dark and the windows reflected the inside of the ship.

We would cruise again, but perhaps sunset.
Product: Very Nice, smaller meals sizes.

well thought out pairing with the wine. food cost at roughly $200.00 more for the cruise is a bit steep.

Service: Our waiteress was lovely. Couldn’t have been more friendly and accomodating.
Product: We’ve been on this cruise a year ago and the food seemed to be better then than this time

Service is excellent. I do the Gold dinner cruise every time i am in Sydney and cannot recommend it highly enough.

Service: Excellent 5 star experience, staff were great food was great would highly recommend.
Product: Excellent experience, great staff great food perfect location of beautiful views of Sydney. The drinks were great.

Crew helped made a excellent experience, loved the whole trip and food just awesome!
I'll be back for sure!

Excellent service and food.

Service: Amazing
Product: Efficient,tasty,professional

Service: The crew made us feel welcome and special guests.
Product: Wines were awesome and each course was yummy

Service: Absolutely fantastic food, wine, service and environment, from the music to the port it was a fabulous experience. Obviously the vivid experience was AMAZING!! Cant think of a better way to experience the show!

Thanks you for a great evening!
Product: Fantastic. see previous comment.

Service: The total experience was excellent. We would do this again.
Food, wine and service were all excellent.
Our server (Edwin) I think was his name was absolutely wonderful and all praise goes to him.
We had South Australuan visitors and they were totally impressed by the entire experience.
Well done to all the crew and team.
Looking forward to next year.
Product: Refer to above comment.
Ian not best photographer but my husband and son' girlfriend have some brilliant photos. Sorry.

Service: quitely charming
Product: while the mnagement response was fantastic, the actual wine selection was extremely poor. The meal in itself was adequate but not impressive

We thoroughly enjoyed our evening, the staff were warm, friendly and efficient. The meal first class and the accompanying wines were suitably matched to all of the courses.
We appreciated the music and it added to the whole experience.

We look forward to our next cruise with your company.

Service: Vert friendly & efficient staff, first class service, great food & wine.
Product: See information described on previous comments.

Service: Excellent service, friendly staff and great food....value for money
Product: Excellent service, friendly staff....value for money

Service: From the very start to the completion of the cruise, the enthusiastic service, entertainment and attention to detail was absolutely first class.
Product: A culinary delight that was perfectly matched with some superb Penfolds wine.

Service: The food was brilliant & the service faultless. We had a really wonderful evening & would recommend it to anyone.
Product: We all thought the food was very good & the service excellent. It certainly wasn’t cheap, but it surpassed our expectations.

Service: I would most certainly would recommend this cruise to friends and family. The service we received was excellent!
Product: This was wonderful! Excellent service the best views!

Service: Fabulous experience, felt special from the moment we boarded. Food was restaurant quality and service impeccable.
Product: Great wines paired beautifully with the meal

Service: We were on the Penfolds cruise in 2017 and found the atmosphere was so much better. We also had a band which was great because we could get up to dance. This year we only had 20 people in total and a piano was all the entertainment we had. I would have preferred to pay less and be down stairs. The staff, however and the meals were amazing.
Product: Food and wines were awesome.

Service: We absolutely loved the Dinner and Cruise. The service was excellent! All staff were very friendly. We celebrated our 5 year anniversary and it was lovely. The food was amazing and the pianist played a very nice selection of music. Thank you!
Product: It was amazing! It went beyond our expectations!

Excellent service et repas tout à fait délicieux. Je recommande cette belle expérience sur le Captain Cook Cruises.

Very good services from pier to pier.

Captain Cook Cruises's fully delivered on our promised experience. Only nuisance was the fact that the e-ticket, for our online and very early booking for the dinner cruise, advised contradictory boarding locations. We had to telephone your office for clarification.

Excellent experience and service and staff exceptional.

Kelly was a wonderful help and quick to anticipate what we wanted and the whole experience was lovey.

Service: We love the service and thr wine selection
Product: As above worth the price in my opinion

Service: As we decided to do Vivid cruise only 2 days prior, there wasnt much avialable, the Captain cook Gold Penfolds dinner and drinks cruise package was avialable, however at a price that was out of our price range. But we booked anyway ( i'll have to work harder this week) we are so glad we did. On arrival we were greeted with a glass of champaigne and lots of welcomes from the waiting staff. Dinner was 5 coarse degostation meal, with different wines (Penfolds) to complement each coarse. Midway though dinner we were told to go up on the top deck to view the Vivid light show. Spectacular. Not crowded, very peiceful and just amazing. We finished our meals and more wine (im a beer drinker) there was plenty of beer avialable too. Easy music fabulous view, food and wine to perfection, we cruised our beautiful harbour for an hour before our evening ended. Over 3 hours of pleasure. Highly recommend. Cheers Gav and Julie
Product: Unbeleivable, everything was perfect.

Service: Everyone I spoke with by phone and in person at two different counters were extremely polite, kind and courteous. On board we were greeted warmly and handed a glass of champagne. Our waitperson, a darling woman named Bella, was unusually attentive and friendly. We toured Sydney Harbor at night during Vivid and it was breathtaking! Oh, and the food and wine selections were perfect! We had live music and we were celebrating our 40th wedding anniversary and we were announced and given a special dessert. So very nice!
Product: Fabulous experience! A great way to see the Vivid light shows.

Service: Very courteous and helpful service from the time before we even boarded the cruise . The seating , meals , service and entertainment ( 2 man band ) alone was fabulous enough , let alone cruising while VIVID was on . Fantastic and memorable night.
Product: superb seating , meals , service and entertainment by 2 man band

Service: Very friendly, efficient wait staff. Welcome crew most supportive to mobility challenged geriatric. The stairs to top deck were a challenge, but we wanted table service. Great for friends of 40 years to catch up.
Product: The need to go down and up stairs to toilets during cruise for mobility challenged.

Service: Service was excellent. Could not have had a better experience. Kelly and Joanne looked after us very well.
Product: The experience was amazing. The food was exceptional, the wine Divine and the service impeccable. You MUST do this! Especially for Vivid. I'll do it again!

Service: Very professional.
Product: Very nice evening, but a bit pricey.

Service: We both had a fabulous time on the Gold Dinner Cruise, on Tuesday 29th May. This was a special surprise for my wife, and as far as I am concerned it went off without a hitch. The food was superb, and incredibly well presented. Our waitress Arina, always arrived promptly with the Penfolds wine that had been selected to match the current course. I had called the previous day to check if lamb was being served, a meat both of us don't eat, and to ask if our beef course could be cooked well. When the steak arrived it was cooked perfectly and tasted delicious. Although I had paid the extra $50 to guarantee a window table, unfortunately, the weather clouded over we didn't see the moon come up over the Opera House. However, our view of the buildings lit up for "Vivid" more than made up for this. All in all a great time was had by wife and I, and something I've been telling our friends and family about.
Product: Highly recommended for that special intimate evening meal on the harbour.

Service: The staff couldn't do enough for you...nothing too much trouble and always with a smile. Food and wine really good for a dinner cruise.
Product: Great value for money and exceptional service

Service: We thoroughly enjoyed the actual cruise however our disappointment in the communication of the departure point cannot be expressed enough. With each document sent providing different advice as to the departure point, actual package purchased and other things, we nearly missed the departure, having to dart from circular Quay to King St Wharf.
GET IT RIGHT - ALL DOCUMENTS NEED TO BE ACCURATE
Product: great way to see Vivid
Food and wine nice

Service: The staff were very friendly and helpful.
Product: The whole night was very enjoyable from the start to the finish. Never felt over crowded. Food and wine was great, and the band was good.

We were more than presently surprised with the quality of the food and drink, the service and the overall decor of the vessel.

Would definitely consider another dinner cruise when visiting Sydney.

I loved the food and the service. The band was good and view couldn't be better.wine was also nice.

Service: Our party had the most wonderful time at my 70th Birthday Celebration ! The Degustation Menu was outstanding as were the matching wines ! Our waiter Elmer was wonderful and very very attentive and such a pleasant man... thank you Elmer for making our cruise so very enjoyable !! The lady singer was exceptional too and we had so much fun dancing !
So a huge thank you to Captain Cook Cruises and all those involved for making my Birthday a night to remember !!
Product: 5 Gold Star in a class of its own !!!!

Service: Welcoming atmosphere delicious food and professional service makes the company stand out
Product: Very reasonable price for amazing product

Service: great service all over the cruise always smiling
Product: great team onboard the vessel

Service: This was our third time joining Gold Penfolds dinner cruise and it was not as enjoyable as the 2 previous times. There was no ambience, your staff was flat with no personality and the music was poor.
Product: It was far too expensive for the overall quality of the evening, including food, service, ambience

My wife and I had a great night out. Beautiful food with great service.

Service: Staff were great and so was the food
Product: Good value for the cruise and entertainment

Service: Wonderful evening of great food, scenery, service and of course many tastings of Penfolds wines.
Product: Great value for evening affair.

Very attentive and friendly service.

Wasn’t at the standard as last year. Didn’t appreciate being with other guests that had paid a lot less then us. Food was ok but nothing like last year. All in all we were disappointed.

Service was excellent until we reached Wharf 6 and our dessert or coffee hadn't been served and we were told we have 5 minutes to eat and get off or we would go to Darling Harbour.

Lovely evening with great food and wine. Staff very attentive

Service: The food and service was very good as per our previous Captain Cook dinner cruises. Everyone in our party enjoyed the Penfolds wine choices.
The only negative was the timing. We had only just begun to enjoy the city views with our sparkling wine and canapes when we were summoned to go down to our table inside. Our overseas guests would probably have enjoyed the cruise even more if they had been on deck a little longer. An extra half hour for the overall dinner cruise would have allowed for a better experience.
Product: We felt a little rushed at the begining when we had to down to our table just after leaving circular quay

The service we had was great. The staff were very accommodating. The Gold Dinner is a lovely experience, time passes by so quickly because you’ll be enjoying yourself.

Service: It was a fabulous experience which made our 40th wedding anniversary so memorable. The staff were excellent throughout. I would recommend you to my friends.
Product: Good value with good food and wine.

Service: The food was very good as well as the Penfolds paired wine with each of the 6 courses!
Product: Great food and wine as well as the scenery!

Dish is ordinary, but good service

Service: Brilliant service by waiting staff, felt warmly welcomed, superb entertainment with lovely songs, music, and dance. Top of the range, wine and fine dining. Lovely crowd, pleasant voyage with good views of harbour. Fully worth the experience.
Product: Lovely food with fine dining experience, best wines, lovely, friendly waitress.

Service: We were on honeymoon and treated like royalty on board, Fabulous food and Penfold wine
Product: Fabulous cruise-treated like stars

Service: Fantastic! Faultless! Wonderful!
Product: It was a perfect night if food, wine, service and smiles.

Service: The customer service was fantastic
Product: Great choice of menu with fantastic wines to match

Overall very good. Music (piano player) was very dated. Food and service very nice

Service: Exceptional, staff were genuinely friendly & polite, food was amazing,, we had a fantastic time & will do it again, thank you
Product: We booked online, super easy

Food was delicious, staff were extremely friendly especially Bella. Definetly be recommending to friends and family

Service: The crew aboard the MV Sydney 2000 were exemplary in their service. The food was delicious and the Penfolds wines impeccable.
Special note to thank Johanna for her excellent service
Product: As explained in the previous page

All good BUT......it was a real rush at the end, eat your sweet, drink up we are back at circular quay, without that rush at the end (which did spoil a good night) we would be 4/5 stars. You must sort that bit as we all want to relax after dinner.......no excuses now!

Service: the service was very good. All staff pleasant.
Product: Prompt. A bit slow answering phones. Meal nice but way to rushed. For the price cruise should go for at least 3 to 31/2 hrs.

We never got a trip because we didn’t find the wharf, so we loose it 😞

Service: Exce;;ent
Product: Sydney Harbour, Gold Dinner a menu of delights

Service: Staff were very helpful. We took our 1 year old daughter and very understanding
Product: Very good. I have done lots of cruises and was above normal standards

Service: We had a fantastic meal, service was attentive and considerate. The live music was well suited to the atmosphere and the musicians were talented. The weather was perfect and we got the Valentine's day experience of a lifetime.
Product: I think for the time we had on board, the quality of the food and wines it was fairly priced.

Mika was really nice to us and very polite

Service: Our Sydney Harbour dinner cruise was amazing!!! The service was exceptional and the staff went above and beyond to be attentive, kind and informative all evening. We had a wonderful time aboard and was a wonderful way to finish our holiday in Sydney.
Product: The food was great and the wines were so well matched. We were left feeling very full and satisfied!

This was the most amazing experience And I would recommend this to everyone.

Everything went excellent.
Service: Mika was outstanding
Food: delicate and delicious every single dish
Wine: superb the whole range
Environment: great music, We really enjoyed the piano

The weather played ball and sailing around the harbour with all the sites was absolutely fantastic.

The service was even better than last year, attention to detail was on point and the entertainment was excellent.

It's the second time we've booked this Valentines Penfold's cruise and I can say it won't be the last.