Sydney Harbour Buffet Lunch

Sydney, seafood, sightseeing & sunshine. Spoil Mum on the world's most beautiful harbour this Mother's Day Sunday 12 May 2019. More Info ...

Children Under 18 Years

Please note children under 18 years must be accompanied by an adult on all dining cruises.

*About Your Vessel
Cruise aboard Sydney’s premier fleet including the spectacular Sydney 2000 and John Cadman 2, both with million dollar views and expansive cocktail decks. Our world class vessels are chosen for many international VIP dignitaries including the official arrival of Pope Benedict XVI for World Youth Day. Air-conditioned restaurant decks, private dining rooms, expansive decks and 360 degree open Star Deck are just a few of the features. Special attention has been made to ensure fantastic views from every seat with below table height windows. Sydney 2000 operates on dining cruises most days however we do always reserve the right to amend vessels at any time.

Dress: We recommend Smart Casual

IMPORTANT 

Accessibility for people with a Disability Policy

Responsible Service of Alcohol Policy

Inclusions

  • Cruise on MV Sydney 2000*
  • Delicious buffet featuring chilled oysters, ocean prawns, smoked salmon, plus a full range of non-seafood and vegetarian dishes, dessert & cheeses
  • Main Harbour sights & commentary
  • Menu

Need to know

Timetable

Departs Circular Quay Wharf No.6 Darling Harbour King St Wharf No.1
Sunday 12 May 2019 12.30pm. Disembark 2.20pm 12noon. Disembark 1.45pm

Download Wynyard Walk Map

Car Parking  Please check your date for road closures 

Find Us

Other Options

Long Lunch

What better way to spoil Mum on this special day than over a leisurely lunch while taking in the sights of beautiful Sydney Harbour. Celebrate Mother's Day with us on Sunday 12th May 2019. More Info ...

More Info

Top Deck 2 course

Treat mum this Mother's Day to a sophisticated dining experience with a premium a la carte lunch, with sensational views of Sydney. More Info ...

More Info

High Tea

Treat mum with a fabulous High Tea Cruise with amazing views, a glass of pink bubbly and a delicious selection of sweet and savoury treats and a choice of fine teas, this Mother's Day Sunday 12 May 2019. More Info ...

More Info

Sunset Dinner 5pm

Celebrate Mother's Day with us on Sunday 12th May 2019 on our 5pm Sunset Dinner Cruise and experience all the colours of an autumn sunset. Start your evening with a glass of sparkling wine and seasonal salad, followed by a choice of mains and dessert, with wine and beer included. More Info ...

More Info

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85 % approval from 218 responses

Date
Rating
2 weeks ago
5/5

Service: Great welcome aboard and staff were very friendly and gave great service. Were always close by if needed assistance
Product: Great photos that you can treasure and remember the cruise

Review for Seafood Buffet Lunch

2 weeks ago
4/5

Service: all positive except on point: The person who served us initially insisted that drinks were not included, even though we had the bar option
Product: all food was good quality and fresh. the only item I thought was a bit lower standard was the carvings

Review for Seafood Buffet Lunch

2 weeks ago
1/5

Service: Really bad food
Product: Food taste really bad, just like canteen food. Seafood not even fresh and not many varieties to choose.

Review for Seafood Buffet Lunch

2 weeks ago
5/5

Service: very good, but it was a quiet day so service was excellent.
Product: food was very good, loved the prawns and oysters

Review for Seafood Buffet Lunch

3 weeks ago
5/5

Service: Staff were lovely and excellent service. The food had good variety and plentiful. The cruise and commentary were excellent.
Product: Lots of variety and plenty to eat

Review for Seafood Buffet Lunch

4 weeks ago
5/5

Service: Great meal and service
Product: value for money and a great day out on water

Review for Seafood Buffet Lunch

4 weeks ago
5/5

Service: Boat great food great crew great lovely cruise on Sydney Harbour
Product: Everything about the lunch cruise was great would do it again

Review for Seafood Buffet Lunch

1 month ago
5/5

Service: Excellent. Recommend the window seat
Product: Plenty of seafood but also other options for those who don’t like seafood

Review for Seafood Buffet Lunch

1 month ago
4/5

Service: the window is a bit dirty
Product: The quality of food is good but need more quantity and variety.

Review for Seafood Buffet Lunch

1 month ago
2/5

Service: Unfortunately the sound system was not working properly and we could not hear the commentary. This was our first trip and we especially wanted to hear about the hatbour highlights. Very disappointing. There also seemed to be some confusion with staff service maybe more training required. Meal and weather was grear though.
Product: Great food especially the seafoos

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. We are disappointed to read that the service on out Buffer Lunch cruise wasn’t to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. We apologize for the GPS commentary not working properly on this occasion. We may have experienced technical difficulties, which were addressed as soon as possible.


Thank you once again for your feedback.


Kind Regards,


Head of Customer ServiceCaptain Cook Cruises

Review for Seafood Buffet Lunch

1 month ago
4/5

Service: Excellent food, great service and a fantastic view.
Product: Reasonable price for trip

Review for Seafood Buffet Lunch

1 month ago
5/5

Staff were very patient and pleasant

Review for Seafood Buffet Lunch

1 month ago
4/5

Service: Service was good
Product: Food was good, and a great variety, drinks a bit pricey

Review for Seafood Buffet Lunch

1 month ago
5/5

Service: Food was delicious the service was polite and professional.
Product: perhaps a little more variety

Review for Seafood Buffet Lunch

2 months ago
5/5

Service: The cruise was great the food excellent and the staff courteous and helpful
Product: The food was excellent and a variety for different tastes

Review for Seafood Buffet Lunch

2 months ago
2/5

Service: The staff was okay. After we complained they explained that there wasn't much fish at the buffet this time, which was really disappointing.
Product: My family from Germany came to visit me in Sydney. I wanted to take them on a cruise around the Harbour with Seafood. We were all very excited and couldn't wait to get on. To say that we were disappointed in the food and the cruise in general would be an understatement.. Nothing was as it was stated on the website.
I wasn't aware that chicken and roast were considered "seafood". There was one type of fish and some oysters, the rest was rice, chicken, roast and a few salads and some dry bread rolls. We took a photo of one of our plates to compare to the photos online. Online we were promised a variety of fish and prawns and not just dry fish and oysters. After telling the staff, they had some excuse as to why there was only two types of seafood. The food was absolutely miserable and a waste of money. We should have gotten fish and chips from Circular Quay, it would have not only been tastier and more authentic but also not a complete waste of money.

Review for Seafood Buffet Lunch

2 months ago
1/5

Service: In the buffet section, the seafood and vegetarian options were horrible. It was like having raw fish! On top of that the environment wasn't enjoyable. There was no music!
Product: In the buffet section, the seafood and vegetarian options were horrible. It was like having raw fish! On top of that the environment wasn't enjoyable. There was no music!

Response from Captain Cook Cruises: Dear Customer,


Thank you for your review of your Captain Cook Cruises experience. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We can assure you that all our products are sourced and prepared fresh. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. Selected cruises offer entertainment. However, please be assured we have forwarded your comments onto our entertainment manager.

Thank you once again for your feedback.Kind Regards,

Head of Customer Service

Captain Cook Cruises

Review for Seafood Buffet Lunch

2 months ago
4/5

Service: Yes, would recommend
Product: Reasonable lunch menu, however, not a great choice for non seafood clients

Review for Seafood Buffet Lunch

2 months ago
2/5

The experience overall was fine. Maybe the food needs to be improved

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruises experience. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. Please be assured your feedback has been sent to our catering manager for review.

Thank you once again for your feedback.Kind Regards,

Head of Customer Service

Captain Cook Cruises

Review for Seafood Buffet Lunch

2 months ago
5/5

Service: ran to schedule efficient and courteous staff food excellent
Product: Food we had was marvellous however your advertising is strong on you serving ocean prawns
I had a party of 16 including my wife the birthday girl who is a seafood lover and particularly loves prawns however we did not see a prawn served all day and so that was very disappointing

Review for Seafood Buffet Lunch

2 months ago
5/5

Service: I enjoyed this cruise with my cousin from Russia who was wowed at the views of Sydney Harbour. We had a lovely buffet lunch with incredible views of all the famous sights!
Product: Delicious prawns and oysters!

Review for Seafood Buffet Lunch

2 months ago
5/5

Excellent staff and comfortable cruising!

Review for Seafood Buffet Lunch

2 months ago
5/5

Wonderful cruise. Fantastic service.
I was suppose to take a lady in a large electric wheelchair. Luckily she was sick and wasn’t able to attend I had rung and was told the John Cadman was wheelchair accessible.
I had explained it was a very large electric wheelchair. I had plan ed to rebook for the lady in the wheelchair but on checking while there the ramp is very steep and at the top there is a thick metal bar which the wheelchair would be unable to navigate.
Must be very careful when you say wheelchair accessible. Need to clarify. It would of been awful if I had brought the lady and been unable to access the John cadman.
☹️☹️

Review for Seafood Buffet Lunch

2 months ago
5/5

Service: My team had a FANTASTIC afternoon! The staff were absolutely wonderful. Helpful, kind and made the cruise a wonderful experience
Product: The food was good. One vegetarian option, a few meats and a couple of seafood options. The salads were nice though! Desserts and cheeses were nice too.

Review for Seafood Buffet Lunch

2 months ago
4/5

Service: We really enjoyed our lunch and cruise. We only had a short stay in Sydney and this was a great way to enjoy a meal and the lovely views of the harbour at the same time. Would recommend.
Product: I'm not a seafood eater but my husband is. He enjoyed the seafood and I enjoyed the beautifully cooked ham and salads.

Review for Seafood Buffet Lunch

2 months ago
5/5

Service: The service was great, the staff were professional and friendly. There was a good variety of food and it was delicious. we enjoyed it very much.
Product: already answered this question

Review for Seafood Buffet Lunch

3 months ago
2/5

Service: The food was not up to standard different to what was on the menu
Product: other then the food it was a beautiful cruise

Response from Captain Cook Cruises: Dear Customer, Thank you for your review of your Captain Cook Cruises experience. We are disappointed to hear you were not satisfied with the food on our Seafood Buffet Cruise. Our menu is listed on our website and our reservation staff are always happy to assist with any inquiries customers may have, as we always encourage customers to view this to understand the inclusions on their selected cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, which is why we have made these adjustments to the menu.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

3 months ago
2/5

Service: Could not hear the commentary whatsoever.
There was smoked salmon & oysters..... I don't eat raw fish nor oysters so all I could have was the chicken plus prawns. Would be nice to have maybe some cooked fish & maybe some beef. Just not enough variety.
Product: Not enough variety. I don't eat smoked salmon or oysters. Cooked fish would've been nice & maybe beef as there was only chicken drumsitcks plus a veg curry

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruises experience. We apologize you were not completely satisfied with your Buffet Lunch Cruise. Our GPS commentary is used to provide a general insight into the history and fun facts of the harbour. This is set at a volume so as to not interrupt or be obtrusive to the conversations and ambience of fellow passengers, whilst still at an appropriate volume for customers to listen to at their leisure. If customers prefer a live, personalised and interactive commentary, we provide live commentary on our Harbour Story cruises.

We also aim to always provide an extensive variety of options maintaining the highest standards of quality. We are disappointed to hear that you did not find the options satisfying. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise.


Thank you once again for your feedback.

Kind Regards,

Head of Customer Service

Captain Cook Cruises

Review for Seafood Buffet Lunch

3 months ago
2/5

Service: Only a small selection of choices for what is called a buffet.
Don't know if this was because they usually have a larger boat?
Hospitality staff were very good
Product: already said why.
selection not that good

Response from Captain Cook Cruises: Dear Customer, Thank you for your review of your Captain Cook Cruises experience. We apologize you were not completely satisfied with your Buffet Lunch Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we are disappointed to hear you did not find this to be the case. Our menu is also listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise.

Thank you once again for your feedback.

Kind Regards,

Head of Customer Service

Captain Cook Cruises

Review for Seafood Buffet Lunch

3 months ago
5/5

Excellent experience, service and food!

Review for Seafood Buffet Lunch

3 months ago
4/5

Service: Good food, good service
Product: Plenty of good food and choice available

Review for Seafood Buffet Lunch

3 months ago
5/5

Service: very enjoyable, great food . helpful & engaging staff
Product: very enjoyable, friendly & helpful staff. great food

Review for Seafood Buffet Lunch

3 months ago
5/5

The food was great. Thumbs Up

Review for Seafood Buffet Lunch

3 months ago
2/5

Service: Needs improvement. Food has not been good this time around and the commentary was not available at this trip which was available in previous trips.
Product: Food has gone downhill since.

Response from Captain Cook Cruises: Dear Customer, Thank you for your review. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality so we are disappointed to hear that you thought the quality of our food has decreased. Unfortunately our GPS commentary experienced technical issues on the day of your cruise. Please email us at [email protected] for a complimentary Harbour Story Cruise as recompense for this issue.

Thank you once again for your feedback.
Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

3 months ago
5/5

Friendly staff & great food

Review for Seafood Buffet Lunch

4 months ago
5/5

Would thoroughly recommend. The service, food and history of Sydney was great. The view from the boat was terrific and the weather was kind to us. Boat was clean and tidy.

Review for Seafood Buffet Lunch

4 months ago
5/5

good attentive service, not over top, easy to move around, window option is worth it if you just want to sit and enjoy the views

Review for Seafood Buffet Lunch

4 months ago
5/5

Service: We were seated promptly by smiling staff. Food was plentiful and delicious, and serving staff very efficient and friendly.
Product: Delicious and varied. Plenty of food .

Review for Seafood Buffet Lunch

4 months ago
4/5

Service: Everything was good. I will come back.
Product: Last time about 3 years ago the buffet lunch had more variety.

Review for Seafood Buffet Lunch

4 months ago
4/5

Service: It was a very good itinerary as they didn’t speak all the time.
Product: It was value for money. It was good how they kept topping the dishes

Review for Seafood Buffet Lunch

4 months ago
5/5

Service: Done very well, kind staff, Delicious food well presented. Amazing views of harbour
Product: I dont eat seafood but the salads were amazing.

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: Everyone on board was on their best behavior and will definitely come back
Product: Great selection of choice

Review for Seafood Buffet Lunch

5 months ago
2/5

Service: Not much variety with the food selection. The vegetarian option was a curry and it was way too spicy!
Product: Not enough variety in food. Food was nice though.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise if you felt this was not the case on this occasion. Please be assured your review will be forwarded to our catering manager for review.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

5 months ago
5/5

Beautiful Mothers Day Cruise.

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: Pleasant staff, well- appointed boat and seating arrangements.
Product: Good value for money and easy to pay online.

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: I loved the cruise. Its the perfect way to see Sydney. The food was good and I enjoyed the commentary about the history of Sydney!
Product: Great food and wine. All round enjoyable!

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: Booking and service was great
Product: The food was great and plenty of it, the prawns and oysters were fresh, really enjoyed lunch on lovely Sydney Harbour.
The commentary was a little hard to hear at times, particularly the female voice.

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: service was very good, nice to see edward was working that day.
food was good
Product: all good,fresh food and good variety

Review for Seafood Buffet Lunch

5 months ago
5/5

Great service, the team were able to provide us with a last minute birthday request and surprised us with a cake, it was really sweet and the family had a great time! My dad especially enjoyed himself celebrating his 80th birthday

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: We took our Aunt out for a seafood lunch cruise for her 90th birthday. We could not have asked for a better day. The harbour was superb in all it's a glory on a picture perfect day. The food was excellent and plentiful and the staff were wonderful. Nothing was too much trouble. They went above and beyond to make our aunt's day very memorable. They brought out the cake after lunch and even sang Happy Birthday to our aunt. She loved it and said it was the best birthday she had ever had. I cannot recommend this venue highly enough.
Product: The seafood as well as the other food was wonderful. Very fresh, tasty and more than enough.

Review for Seafood Buffet Lunch

5 months ago
2/5

Service: The staff were all smiles, attentive, approachable and lovely.
However this being my 3rd time on the boat within 3 years I wasn't impressed with the food variety and quantity avaliable.

My previous visits the buffet had a much larger variety of options and serving sizes much larger

Desserts and fruit salad was disappointing.

To be honest i dont think I would choose this cruise again once seeing the other buffet lunch cruise options on offer for same price.

Thank you for the opportunity to give feedback and your staff once again were amazing hosts.
Product: IFood not great, limited options

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruises experience. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager to review, and we hope to see you onboard again.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

5 months ago
5/5

One person pulled out on the spot. So Captain Cook cruises gave us the credit to use at bar which was really nice from them. We enjoyed the lunch. Vegetarian curry was very delicious. We would definitely be back again. Staff was really friendly and nice. Great customer service.

Review for Seafood Buffet Lunch

5 months ago
2/5

Service: My daughter on the day ordered a window seat costing her $30.00 when we got on board there was hardly anyone on board and plenty of window seats left. I felt that the lady who sold it to her should have advised that there would be no problem getting a window seat!
Product: A good selection with friendly service!

Response from Captain Cook Cruises: Dear Marilyn,

Thank you for your review of your Captain Cook Cruises experience. Our window seating is an optional extra which our gives our customers an opportunity to have unobstructed views out of our vessel. The demand for our window seating can vary, and therefore we are unable to predict the demand for any given day.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

5 months ago
4/5

Service: Window side table charge is too expensive as it's charged to each person. All other services and foods quality were good.
Product: It's good but a bit expensive

Response from Captain Cook Cruises: Dear Jae Yong Cho,

Thank you for your review of your Captain Cook Cruises experience. Our window seating is an entirely optional extra which our gives our customers an opportunity to have unobstructed views out of our vessel. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality; therefore, we are pleased to read that your food was good. We believe our pricing to be equal to any contemporary dining establishment in Sydney.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

5 months ago
1/5

Service: The restaurant servers and restaurant managers were very nice and accommodating to my allergic needs . The food was terrible and we were unable to hear the commentator speak about the landmarks throughout the entire cruise. I would not recommend this cruise to anyone.
Product: The only seafood was rubber shrimp. The food was terrible and we were unable to hear the commentator speak about the landmarks throughout the entire cruise. I would not recommend this cruise to anyone.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise if this was not to your standards on this occasion. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. As you’re aware, finding the right balance for volume can be difficult as each customer has tastes and preferences. However, please be assured your thoughts will be forwarded to our hospitality manager for review.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

6 months ago
2/5

The food was fresh and varied. We paid extra for window seating and the window was very dirty making it difficult to see through. We were hosting friends from overseas and were embarrassed with how the staff discussed the drinks bill at the table. We didn’t request NRMA discount voucher for the online lunch reservation because it was difficult to know how to do this and the staff on board did not know how to apply on the drinks bill - a $5 discount on a $60 bottle of wine was not 20% discount. We were not as fast as others lining up for food so there was little left which was also disappointing. The seafood was fresh and tasty though.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. We can assure you that our windows are cleaned thoroughly and regularly, however the salt water can sometimes make the windows appear otherwise. The food throughout our Buffet Lunch Cruise is replenished constantly. If there is something missing, please don’t hesitate to alert our cruise director to ensure this is replenished immediately.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

6 months ago
5/5

Great service!

With food, there wasn't enough for everyone.. we missed out on desert but other than that it was great

Review for Seafood Buffet Lunch

6 months ago
2/5

Service: It was the day before Easter weekend and it was as if the staff were non existent. No-one came to take an order for drinks, we had to ask for water and go to the bar ourselves for our drinks.
We also thought that the seafood was tasteless. We invited a friend for his 80th Birthday and have been on these lunch cruises before and really enjoyed the food but this time it was very bland. So disappointing.
Product: All the seafood was very poor - completely lacked taste.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. We are disappointed to read that the service on your cruise wasn’t to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

6 months ago
5/5

Service: Friendly helpful staff
Product: Beautiful prawns and oysters,and a selection of other tasty foods.

Review for Seafood Buffet Lunch

6 months ago
4/5

Lovely lunch, the seafood was so fresh which is amazing!
But 1.45hrs can be a bit of rushed if it's your (your guest's) 1st visit to Sydney. 2.15hrs would be more realistic to allow passengers/visitors to better enjoy the ambience.

Review for Seafood Buffet Lunch

6 months ago
4/5

Service: Your booking staff was easy to deal with and informative. Upon arrival it was suggested to take photos first up on deck and then sit down to a leisurely lunch which we did and enjoyed. The only negative was I thought a bit more time would be good.
Product: The food was fresh and delicious.

Review for Seafood Buffet Lunch

6 months ago
5/5

From the original booking for our group to going on the lunch cruise, the attention of the staff was fantastic.

Review for Seafood Buffet Lunch

6 months ago
4/5

Service: The staff were very friendly and caring and couldn't do enough to assist my mother in her wheelchair.
Product: Food was enjoyable but I would expect a more spectacular buffet on a cruise, particularly the desserts which were very ordinary slices.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we are disappointed to read that you felt this was not the case on this occasion. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by our hospitality staff and a copy of your email has been forwarded onto their department manager. We are sure they will value the positive feedback too.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

6 months ago
4/5

Service: Very friendly & helpful staff.Food was good & plenty of variety.Boat was very spacious & comfortable but a little tired & could do with a revamp inside.
Product: Food was good & plenty of it but not excellent

Review for Seafood Buffet Lunch

6 months ago
2/5

Service: The staff were lovely. We had been 12 months prior and enjoyed our time so much we booked again. However this time I felt the variety of food was not as much and there was no commentary as we cruised around the harbour. I was disappointed with that as we took our daughter this time and there were foreign visitors also enjoying the lunch, but had no idea what they were looking at.
Product: It would have been nice to know what we were eating. There was a vegetable curry, that was a bit too spicey for my daughter. She put it on her plate not knowing exactly what it was. It would also have been nice to know what cheese was on the board. Tags please.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our Buffet Lunch Cruise includes GPS commentary, which provides a general insight into the history and fun facts of the harbour. All dishes should be labelled and we sincerely apologise if this was not the case on this occasion. Please be assured your feedback has been forwarded to our hospitality manager for review.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Great service from staff at King St Wharf. Even after they made an error, they were very apologetic and went to a lot of trouble to ensure the error was corrected.
Product: A nice buffet that I really enjoyed but it did not have any WOW factor.

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Excellent service from the staff on the cruise
Product: Good food and plenty of it

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: The cruise left right on time. The staff were welcoming, friendly and professional. The buffet was fresh, delicious and plentiful. Overall the dining room was comfortable and clean. The ladies toilets were modern and clean. We had a lovely time. Thank you!
Product: A great variety of fresh and delicious food including the seafood. The amount of dessert choices were just right.

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Excellent service from staff and very good buffet
Product: Good variety but desserts were limited

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Wonderful
Product: Not a seafood eater but enjoyed the other food

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Very professional and helpful
Product: The seafood was fresh and plentiful

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: The cruise was good, the service personnel very friendly and helpful. The only thing we were missing was the fish and the mussels, as noted in the pre-cruise pamphlet. Also, we would have wished for a bit more variety in the cheeses. Other than that, the food was very good, in particular the prawns and oysters
Product: The advertised fish and mussels were missing from the food on offer. Also, there was not much variety in the types of cheeses on offer. Everything else was fine.

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Value for money. Had friends from Canada with me and it gave good tour of harbour while enjoying a lovely meal
Product: Had an allergic reaction to the curry. But all other food excellent

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: the buffet lunch was good and we were seated at window table which was very nice. We would have liked to have seen more of the harbour and less of Bangaroo
Product: the oysters were better than the prawns and the rest was good

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: This was my second lunch cruise so I was more delighted than surprised by the friendly professionalism of all crew members.The food was excellent and abundant. I will be dining again.
Product: The range and quality of food were excellent. Table service was professional and unobtrusive.

Review for Seafood Buffet Lunch

7 months ago
2/5

Service: Food availability - no dessert when went to eat and drink service non existent not even water
Product: As mentioned on previous comments

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we are disappointed that you felt this was not the case on this occasion. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Wonderful welcome at wharf and on board the ship. Staff with a great attitude who enjoy their jobs and working with their customers. Seafood plus included in buffet with deserts n tea/coffee/ hot choc... and on our fabulous harbour. What amazing views. Met the blokes with the best jobs in Sydney...
Product: The picture says 100 words... and the food was so fresh and the supply continued. Excellent value for money.

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: Yes had a wonderful time service and food great would come back again for sure. Would recommend to anyone.
Product: Lovely fresh and delicious

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Amazed by the efficiency of the movement of ferries in and out of the terminal. It seems to run like clockwork. The help at the ticket office was very much appreciated. The lunch cruise was very good from beginning to end.
Product: Very good value for money

Review for Seafood Buffet Lunch

7 months ago
2/5

Service: I had booked for 36 people for my mums 60th birthday party. We have been on the Captain Cruise for the Seafood buffet lunch before which I was very impressed with, however, unfortunately this time I was extremely disappointed with the quality of food and the poor variety of food. I was extremely embarrassed in front of my friends and family making them pay $85 per head for terrible quality and terrible variety. A seafood buffet should include grilled fish, cold crabs or bugs, smoked salmon, oysters, and cold prawns. Unfortunately at this event, the only seafood offered was smoked salmon prawns and oysters. Also the non seafood options were terrible. The vegetable curry was awful, it was so obvious the veggies were from the frozen variety and their texture was tasteless and resembled cardboard. The salads were lacking substance and the roast ham was sliced roughly and was so salty.
I have enjoyed RSL food for 1/4 of the price over this buffet. It was so sad that mum didn't enjoy the food at her 60th birthday and I will never book an event or take the gamble that the quality will be as good as it used to be. It was way too expensive for the poor variety and so embarrassing for your lovely staff to be serving such a boring lunch.
Product: My above feedback will explain.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we are disappointed that you felt this was not the case on this occasion. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Good variety of food. Pleasant crew. Good information for the tour.
Product: Great variety . Nice and hot.

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: We both thoroughly enjoyed ourselves, and the food was wonderful lots of choices.
Product: Absolutly fabulous seafood lunch

Review for Seafood Buffet Lunch

7 months ago
5/5

Every Captain Cook cruise we have been on have given us exemplary service

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: Good buffet, helpful friendly staff
Product: No shortage of food. Well stocked buffet good selection

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: The service at the table was good but not exceptional. More help with drink service would have enhanced the experience.
Product: The quality of the seafood was first rate, although some people in our group felt that the replenishment of the serving plates was slow to happen, considering that the cruise only lasted two hours.

The full complement of desserts was not available to all of our group as these were not in great abundance and not replenished.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise you felt this was not the case on this occasion. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Everything was well done and the staff were friendly and very attentive,we will back!,
Product: Easy booking friendly web site

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: Food was great, staff were fabulous. We very much appreciated the staff making my cousin's birthday special by bringing out a cake and singing happy birthday to him.
Product: I would have liked the option to add a beverage package onboard.

Review for Seafood Buffet Lunch

7 months ago
4/5

Food and service was great but the commentary was very hard to hear

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: The food was excellent. The groups that attended were interesting to talk with, and the harbour spectacle is always worth raving about.
Product: Good food, very well presented

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: The cruise around the harbour was good, but we could have been inform in regards to the lunch arrangement.
Product: Seafood lunch was o.k., but we could have been informed of proceedings for getting our lunch.

Review for Seafood Buffet Lunch

7 months ago
5/5

Most Definitely would recommend, service was excellent

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Booking for 35 was a simple process and the seating was perfect. The food was very delicious and plentiful.
Product: See previous comments as menu and quality was first class

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Well organized. The buffet luncheon was very good, food plentiful.
Product: Plenty of choice ang good quality.

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: Bar staff were slow at serving& seemed I bit confused regarding people’s drink orders.
Product: Seafood was great. It did not run out as well.

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: Yes i certainly would,the service was fantastic.
Product: The food was beautiful and plentiful.

Review for Seafood Buffet Lunch

8 months ago
4/5

Lovely cruise. Beautiful boat and friendly staff with delicious cocktails.
It was advertised as a seafood buffet however there was only smoked salmon and cold prawns as the seafood - no fresh fish or scallops or any other seafood. Only chicken and curry and rice and salad. I was disappointed, as I’m pescatarian (I don’t eat meat, only fish) and also celiac so I can’t have gluten - which meant I was limited to smoked salmon and salad and a couple prawns.

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: Wonderful experience with friendly staff n variety food
Product: Excellent food nice service

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: The service on the cruise by the buffet staff was excellent - the bar staff seemed a little lost at first - could not find drink lists and had to wait for someone to come and help when we paid cash. The greeting staff were good but allowed large groups of overseas tourist on before others who were in the queue. All tables see allocated so I couldn’t see why they had to have precedence over other guests.
Product: Good variety, continuously replenished know one would have gone hungry.

Review for Seafood Buffet Lunch

8 months ago
5/5

Very courteous staff and very obliging when asked for assistance.

Review for Seafood Buffet Lunch

8 months ago
5/5

Extremely good value for money. We had an overseas visitor so the commentary was also a good option, as well as the diverse meal.

Review for Seafood Buffet Lunch

8 months ago
2/5

Service: Good.
Product: Good service and choice of food.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too. We also offer customers the option to purchase a coffee made by a barista on board. This can be made to order and customised to your convenience.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

8 months ago
5/5

Food good but main course things like oysters (superb) ran out a little too quickly.

Review for Seafood Buffet Lunch

8 months ago
5/5

I thoroughly enjoyed the lunch experience on board. Everything was as I was expecting it to be! Beautifully presented with helpful waiters/waitresses. The commentary was most interesting giving me information I had not known about. It was a beautiful day and the sailing was very smooth.

Review for Seafood Buffet Lunch

8 months ago
2/5

Service: From purchasing tickets online to the lovely food and quick service to our seats once on board, this was very good.

The only down side was the 'circus' in getting aboard. Signage was not available to say that seafood buffet patrons were to gather at the bow of the vessel, and the other type of cruise were to gather towards the stern. An employee of the company (who was patient and trying his best) was assailed by many patrons requiring clarification with lots of shouting of directions and inability to be heard. Felt like being herded like animals...this could have been better handled to have a better experience.
Product: The seafood was very fresh, and there was lots of it, near empty trays were replenished regularly, there was a good choice of other food to pick from. The vegetable curry was particularly good.
Was not made aware that there was a coffee machine and filtered coffee available in another area.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we’re pleased that you enjoyed this aspect of your cruise. We can assure you that our staff are trained to provide our customers devoted and efficient service, including during our boarding process. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

8 months ago
5/5

Value for money and great service from the staff

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: The service was very good but there could have been more plates ready for people to use.
Product: The seafood was great but the rest of the food was nice but pretty ordinary.

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: Easy on line booking experience. We boarded on time and were shown to our window table which had great views of Sydney harbour. We were served drinks quickly by a friendly and helpful member of staff. The buffet lunch was exceptional - great choice of seafood and salads. There was also a hot option (did not sample) as love seafood. Nice range of desserts, cheese and crackers. Coffee/tea available. Enjoyed informative and entertaining commentary about the harbour and it’s history. Great views of the Opera House and bridge. Would strongly recommend.
Product: Brilliant food and plenty of choice

Review for Seafood Buffet Lunch

8 months ago
2/5

The buffet was very limited, however what little choice was there it was quite good

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. We were disappointed to read that you felt that the variety of options on your cruise wasn’t to your standards. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: The staff went out of their way to ensure that all went well and I was impressed with the way your staff reacted to a great influx of people especially at boarding time.
Your bar and waitress staff were exemplary offering top up drinks without having to wait until the drinks were finished.
It was my wife's birthday and the cabin waitress, without any request being made, produced a small cake with a sparkler - very thoughtful and to the delight of my wife.
The buffet food was good but somewhat frantic due to the number of guests at the buffet table.
All in all the buffet cruise was great value and I would recommend anyone to take the cruise.
Product: Could have been spread out to minimise activity in a small serving area

Review for Seafood Buffet Lunch

8 months ago
2/5

Seniors Seafood Buffet Cruise – Captain Cook Cruises 17/02/2019 Review
The staff in the booking office were very pleasant and courteous as usual.This was the 5th or 6th year that 3 of my friends and I have been on the Seniors Seafood Buffet Cruise. Last year I complained about the absence of crab on the buffet and also that the price had risen by another $5.00. This year again there wasn't any crab on the buffet. In previous years there was a couple of meat dishes and a vegetable curry which was quite nice but there wasn't any meat except for some ham swimming in some kind of liquid and some chicken drumsticks also swimming in some kind of liquid. Also the price had risen by another $4.00 making it $59.00. I don't believe that the food was up to standard and there wasn’t much of it. Next year the price will probably be well into the $60s mark and I will be seriously considering if it is worth attending again. The quality and variety of the food was even lower than last year and I’m sorry but I can only give 3 stars as the standard has dropped since 2017 when I would have given 5 stars.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we’re disappointed that this was not to your standards on this occasion. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. We believe our pricing to be equal to any contemporary dining establishment in Sydney. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: Staff was very helpful and efficient; and the food was delicious. But drinks were expensive and we had to ask for salt. I left my credit card behind but nobody bothered to email/phone me about it.
Product: It was all fresh and very nice

Review for Seafood Buffet Lunch

8 months ago
4/5

All the staffs are hard-working.

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: Very clean boat/ship, Lovely friendly polite staff and excellent staff. Sorry not on my mobile.
Product: We were very satisfied and loved the fresh oysters, the pork was excellent as was the chicken legs and all salads.

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: really good buffet
Product: good and nice staff, great view

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: The service and the food were great. The staffs were nice and friendly. I’d have a wonderful lunch and beautiful view with my family.
Product: Oysters were fresh and sweet. The prawns were great too.

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: Would definitely take this cruise again. Great way to show visitors our beautiful harbour. The food on the buffet was lovely.
Product: There was a very good choice of food. Very enjoyable.

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: Staff were absolutely fabulous, very friendly, very attentive. Bent over backwards to make sure we were entirely happy. "We" being a group of 4 senior ladies.
Product: Enjoyed the lunch but to be honest not the best I have ever had.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we’re disappointed that this did not meet your standards on this occasion. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: As always Captain Cook has done it again!
I've been to another harbour cruise with Cook but this was my first with the seafood buffet.
The food was fresh and delicious, customer service excellent and the cruise itself awesome.
Flew from Melbourne for a special occasion and am so glad I did.
Product: For the price of a buffet excellent.

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: The service was excellent and could not be faulted. Your Seafood Buffet Lunch was one of the best that I have had and compared favourably with any seafood buffet that I have had in restaurant's onshore and who most probably have greater facility's than what you have on board. I can only say on behalf of myself and the company I was with, Thank You for a most pleasant day on the harbour.
Product: Drinks a little expensive, but there again it was Sydney Harbour. seafood was excellent and very fresh definitely value for money.

Review for Seafood Buffet Lunch

8 months ago
5/5

Great service, well done to the team, a very relaxed and enjoyable experience

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: From boarding to being seated by a friendly courteous staff member to enjoying the food and interesting commentary the whole cruise was excellent
Product: The lunch was good with enough choice

Review for Seafood Buffet Lunch

8 months ago
1/5

Service: Late start, waiting in sun for 15 minutes to board. When set sail, food was not ready/ organised, waiters running around looking disorganised and frantic, not knowing what each was doing. Nobody replenished our water the whole trip.
Product: Not enough variety, deserts ran out quickly, not replenished quickly enough for such a short trip.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise if you felt this was not the case on this occasion. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: Well organised, good service, excellent cold seafood, good salads. Less than perfect was the hot food selection where the only really attractive dish was the chicken which was off the menu for one of us because it contained chilli.
Product: Easy to book, irritating to have to look up starting times. I should not have purchaes the drinks package, one of us is a non-drinker. Purchasing individual drink would have been cheaper.

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: The cruise was a good overview of Sydney Harbour and the food served was delicious.
Product: The food was delicious with excellent variety

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: Personnel agréable et disponible. Beau buffet. Croisière sympathique.
Product: Bon et beau buffet. Croisière agréable

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: Had friends from Canada they loved it lunch was great as well
Product: all good oysters and salmon prawns what more could you want ?

Review for Seafood Buffet Lunch

8 months ago
5/5

环境优美舒适。
游览景点超值。
餐食用料优质。
品种丰富可口。

Review for Seafood Buffet Lunch

9 months ago
4/5

Being from the US, I found the food very delicious and the service was excellent

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Excellent food and services
Product: Excellent foods and services

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: the information the history provided on the tour was good. what i didnt enjoy was the few options for the buffet lunch especially for halal eating guests.
Product: wouldve gotten excellent if the food had more halal options

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: I will definitely recommend this cruise, great for the family but also for special event with your partner
Product: Food was delicious, everybody can find something they enjoy

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: We thought the service was very good. The staff were all pleasant, the food was plentiful and fresh. However the coffee wasn't hot enough or tasteful. We used this cruise to celebrate our 40th wedding anniversary!
Product: It was good value for money, very relaxing.

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Excellent
Product: Could have more variety..

Review for Seafood Buffet Lunch

9 months ago
5/5

Service from the time we boarded to disembark was excellent. Staff were very friendly
Food choice was beautiful

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: A very pleasant experience,boarding was flawless and quick, window seat, good commentary, only downsize, there could have been more non seafood options on the buffet.
Product: Easy to book, I preferred it when the ticket was on =line rather than having to queue to get tickets at wharf.

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: Very good service. Coffee machine wasnt working very well. Otherwise all goof
Product: Good lunch and cruise. Couldnt hear commentary very well

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: I had read a lot of the negative reviews before booking and was a bit nervous I’d picked the wrong company but our experience was awesome! The service was great, very attentive and we had absolutely no problems getting drink service. The food was really nice and there was plenty of it. The Staff were really friendly and good with my 2 kids (3 and 8 years old). The views of course amazing. Overall totally worth it! And would definitely recommend.
Product: Great food, variety and plenty of it.

Review for Seafood Buffet Lunch

9 months ago
4/5

................ ................

Review for Seafood Buffet Lunch

9 months ago
5/5

We took my elderly parents on the lunch cruise. Everyone was helpful. Very relaxed atmosphere with the right amount of commentary.

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Excellent cruise on a very clean vessel with happy and courteous Staff. The buffet lunch was plentiful and tasty with good selection. Enjoyed it all
Product: Lovely lunch with good selection

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Excellent service from booking right upto the seating arrangement of our small group of 12. The food and selection was fresh and delicious. Everyone was extremely happy and cannot wait to return.
Product: Great service and food was fresh

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Second time I've dined with Captain Cook Cruises and enjoyed it just as much this time round. The cruise itself was informative and provided great views of iconic landmarks and the food was delicious with a good range considering it was only for lunch. Service staff were professional and friendly.
Product: Worth every penny - loved the lunch! Enjoyed our time on the boat and would do it again.

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: Yes
Product: Delicious food, sea food are fresh

Review for Seafood Buffet Lunch

9 months ago
5/5

great experience

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: Food was excellent,table service could have been a little better but overall great experience
Product: Loved the oysters and prawns

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: It was 5 star service and good hospitality.
Product: Food was nice and more than enough on the tables.

Review for Seafood Buffet Lunch

9 months ago
5/5

会推荐

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: Nice food and service but the extra $15 per person for a window seat is too much. $10 per person would be reasonable.
Product: Food and service is good. Extra $15 per person for window seat is too much. $10 per person would be reasonable. I booked table for eight. Only four are facing the window the way the table was set up.

Review for Seafood Buffet Lunch

9 months ago
5/5

Good view

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: Staff and food good
Product: Food good and service good

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Good food. Good service. Fantastic View.
Product: Fish dish can be improved

Review for Seafood Buffet Lunch

9 months ago
4/5

Food is very fresh and enough to get full. Fantastic views for the whole harbour. It is worth to try.

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Superb. A very enjoyable experience. The service excellent, polite and very professional.
Product: The food was first class and plentiful.

Review for Seafood Buffet Lunch

9 months ago
5/5

Staff very helpful, food very good and commentary interesting.
Sights on harbour great

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: Had a great time, I would rate 4 1/2 star rating. Service was a little slow in getting drinks once ordered, but food was great. Maybe some live entertainment would have been good even a solo guitarist singing songs for an hour or so . Other than that no complaints & would certainly recommend to others :)
Product: Food was excellent & plenty of it, drink service was a little slow

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: Excellent information delivery over speaker system perfectly timed with arriving at locations. We liked our window seat and the servers. The only downside was the food - it was initially served upon boarding and then food service stopped within an hour of our two hour cruise. More food would have been nice as we didn't get to eat everything we wanted...
Product: Needed more continual bringing out of food. Ran out of Ham and not replenished. Delicious food otherwise.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. We are pleased that you enjoyed the views, commentary and service on your cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests, so we apologise if you felt this wasn’t the case on this occasion. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: Captain Cook Cruise have always accommodated me and my carer with access onto the boat as I'm wheelchair bound.
they are friendly and helpful.
I always book for the dinner cruises every year, however this was my first lunch cruise and will continue to choose Captain Cook Cruises for my annual end of Christmas celebrations.
Product: Very helpful , always help my care with my wheel chair

Review for Seafood Buffet Lunch

10 months ago
4/5

On the whole an excellent outing. We would have liked our table cleared a little earlier. In the end I approached an attendant to clear the first course of plates so we could enjoy the rest of our meal. We were celebrating my son's 50th birthday.

Review for Seafood Buffet Lunch

10 months ago
5/5

from the beginning to the end everything was great, wonderful experience

Review for Seafood Buffet Lunch

10 months ago
2/5

Service: For a buffet, there was far too few options. For vegetarians, there was only a spicy vegetable curry which contained no protein. For vegans, the salads had cheese. There was no non-dairy milk for coffee to purchase (i requested soy milk, a standard at all places now). The ham, one of only 2 meat options separate from the seafood, ran out an hour into the cruise. It took the chef over half an hour to produce more, by which time you had to be quick to collect dessert because eveything began to be packed up 20mins before arriving at circular quay. The automated coffee machine started to produce watery hot chocolate with minimal cocoa (compared to earlier in the cruise) towards the end. A stunning boat, friendly attentive staff, but terrible food options given the cost.
Product: For a buffet, there was far too few options. For vegetarians, there was only a spicy vegetable curry which contained no protein. For vegans, the salads had cheese. There was no non-dairy milk for coffee to purchase (i requested soy milk, a standard at all places now). The ham, one of only 2 meat options separate from the seafood, ran out an hour into the cruise. It took the chef over half an hour to produce more, by which time you had to be quick to collect dessert because eveything began to be packed up 20mins before arriving at circular quay. The automated coffee machine started to produce watery hot chocolate with minimal cocoa (compared to earlier in the cruise) towards the end. A stunning boat, friendly attentive staff, but terrible food options given the cost.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. We apologise that our buffet didn’t meet your expectations on this occasion. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
4/5

Service: Drinks waiter confused our order and brought us a $55 bottle of wine (after charging our credit card) instead of a glass! Disappointed not to have the crab salad we had last year. Having said that we had a great outing, food was excellent and the trip was good value. Would certainly recommend it to friends. We have done the buffet lunch around Christmas 2 years in a row and would do it again next year.
Product: Excellent value, fresh food.

Review for Seafood Buffet Lunch

10 months ago
4/5

Whole experience was very good and have recommended to other family members. Staff were helpful and friendly.
One small disappointment- we were surprised that the dessert buffet did not have a Christmas theme, considering this was just two days before Christmas and I am sure that many of your customers were enjoying the event as part of their extended Christmas celebrations.

Thank you

Review for Seafood Buffet Lunch

10 months ago
5/5

Ship was clean and beautiful, food was brought out straight away and constantly topped up - so no-one went hungry and the bar service excellent. We picked a terrific day and the boat was only about half full. Great commentary even for locals to learn more about our beautiful harbour. Only down side was the cost of a bottle of wine - $60 was a bit over the top for a $13 bottle

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: -1st class service and attention to our group
-food was of good quality
-and 👍👍 for overall rating
Product: -1st class service and attention to our group
-food was of high quality
-👍👍for overall rating

Review for Seafood Buffet Lunch

10 months ago
2/5

Service: Our group have taken this buffet lunch cruise 4 times over the past 5 years and this year were very disappointed with the experience. The buffet was quite limited, and not a lot of choice. One of our group had been on the exact same cruise 2 weeks earlier and the choice was better. The desserts were very poor with limited variety of fruit (the cheapest available it seemed) and the drinks were extremely expensive........$11-$12 for a glass of wine is highway robbery. On top of all that, the section was only half full and we were still crammed in with barely room to move, especially eating with no room to move your arms. Whilst we appreciated the window seating, we could not move from our seats backing on to the window as there was no room to move the seat back even a few centimetres to get out !! The staff came around taking our serviettes 45 minutes before the end of the cruise, like they were stopping guests from further eating. We will seriously not consider this again next year for our group.
Product: Very disappointing choice, limited compared to previous cruises with same company. Expensive drinks.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality. We believe our pricing to be equal to any contemporary dining establishment in Sydney. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
5/5

attentive friendly staff, plenty of space around our tables, good food.

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: Friendly staff who were polite and helpful. Ensured we had a memorable occasion.
Product: Great variety of foods and appropriate sized cake portions to enable more variety. Plenty of fresh fruit. Delicious ham. Water for tea not hot enough to enjoy.

Review for Seafood Buffet Lunch

10 months ago
1/5

Service: We received poor customer service. There was only one food station for the busy cruise and we needed to wait I. Long lines. Food ran out and wasn’t replaced quickly or left completely. Staff were in attentive and needed to be ask for assistance. Not good enough!
Product: Very ordinary and long waits not enough vegetarian food or assistance from staff at the buffet.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: The service was outstanding and food was amazing such a variety and seafood was so fresh, Totall recommended and I am going to book again for the new year as we enjoyed it so much.
Product: Food and sea food was so fresh and just beautiful.

Review for Seafood Buffet Lunch

10 months ago
4/5

Service: On time, food was good, service good.
Product: Good choices and plenty available, hot food was hot and cold food cold, as they should be.

Review for Seafood Buffet Lunch

10 months ago
2/5

Service: Perhaps you could charge less for alcholol
Product: Expensive salad and expensive booze

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. We believe our drinks pricing to be equal to any contemporary dining establishment in Sydney. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. Please be assured your comments have been forwarded to the catering manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
5/5

Everything went smoothly

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: A great experience, thank you. Could have had vegetables with our lunch...
Product: Vegetables would have been good

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. Please be assured your comments have been forwarded to the catering manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
2/5

The actual cruise was great. The food was also good also maybe a little more variety would be better. I would have rated it 4.5- 5 stars stars however the manager was very rude, it was a lady, we explained we booked a buffet lunch and was told by Olivia the person we booked with that it would be 3.5hr cruise and after 2.5 hrs we were asked to get off the boat. when i tried to explain this manager was extremely rude did not want to listen.She just wanted to know why we didnt get off when she asked. Her service was absolutely discussing. Its a shame she ruined the experience for our group of 15. The manager needs to work on the people skills and service. The rest was just great.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
5/5

Service was great, food was of a high standard and the setting was lovely. Overall, a great experience for us (my mother-in-law is 90yo and she had a wonderful time)

Review for Seafood Buffet Lunch

10 months ago
4/5

Service: Service was great. Food was ok but thought seafood would of been better was on the small side. Sights on the cruise was great. Would recommend the window seat option. Overall t the cruise was great.
Product: Cruise was great. Food could of been better

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: Food excellent. So was commentary though rather hard to hear at times because of raucous group at next table.
Product: Food varied and of excellent quality.

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: Food and service was impeccable!
Product: Food was amazing fresh and yummy good selections

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: The day was a surprise for my mums 70th and was a perfect day thanks to the beautiful weather and high standard of service delivered. The food was good although a few more choices in cheeses would of been perfect but the deserts more than made up for this
Product: The food was good with a variety however the only seafood was prawns and oysters

Review for Seafood Buffet Lunch

10 months ago
4/5

Service: Yes would i recomend them,
What you can do is have more varieties of food, More desert it ran out fast, the coffee, chocolate machine side of things didnt work, Drinks too expensive, boat was late
Product: well if a child that is 10, should be cheaper as they dont eat anything, drinks too expensive

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. We can assure you that our drinks prices reflect the majority of establishments in Sydney. We also offer a range of bar packages which provide an unlimited number of beverages for the duration of the cruise which may be a suitable alternative. A child's ticket price is more than 45% less than a full adult fare.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
4/5

Service: From booking the lunch and dinner cruise's we found every thing to be very professional and special thanks to all your staff who were very helpful.
Product: The selection of food was excellent.

Review for Seafood Buffet Lunch

10 months ago
2/5

Service: Service by staff was excellent. Access to food and quality of food would be considered ordinary.
Product: Comments on food are applicable as well as access to!
Found that commentary was not totally audible and at times we had already passed what they were describing.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Seafood Buffet Lunch Cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests, so we are disappointed that you felt this was not the case on this occasion. Our GPS commentary is used to provide a general insight into the history and fun facts of the harbour. This is set at a volume so as to not interrupt or be obtrusive to the conversations and ambience of fellow passengers, whilst still at an appropriate volume for customers to listen to at their leisure. If customers prefer a live, personalised and interactive commentary, we provide live commentary on our Harbour Story cruises.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: Excellent, staff were friendly and attentive. Food was delicious.
Product: Seafood buffet was delicious, lots of variety.

Review for Seafood Buffet Lunch

11 months ago
5/5

always a great experience. staff very friendly

Review for Seafood Buffet Lunch

11 months ago
4/5

The food was great, but the kinds of food were less than I expected.

Review for Seafood Buffet Lunch

11 months ago
4/5

Service: The staff on board were exceptional, making my Mum’s 90th birthday amazing. Our table placement was good. Also the surprise birthday cake and the singing was really great. My Mum was so surprised. There was a good variety of good food and was replaced as soon as the plates were empty. A very pleasant day seeing the sights on the harbour.
Product: Plenty and good variety. Could go back as many times as you want. The staff were always replenishing the empty places.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Fantastic food & wonderful service by staff that made us feel very welcomed which made this experience one to remember
Product: Excellent choice of food for a buffet lunch many choices

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: The cruise for my Dad & Mums wedding anniversary was a great experience & were given the best service to make it s very romantic & enjoyable day. My gift to them was perfect thank you captain cook cruisers. 😀
Product: My father loved the oysters , my mum said she also enjoyed her meal.

Review for Seafood Buffet Lunch

11 months ago
4/5

Lovely Lunch cruise. Shame about the frozen prawns and lack of dessert for most. Nice trip around the harbour. Also took the Taronga Park tour ...Great service schedule and crew.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Wonderful experience we had for our staff Xmas party. Food are nice and fresh. We were really enjoyed.
Product: Seafood buffet are very nice and fresh

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: We had a family celebration and we got the premium package well it was fantastic. They really looked after us . Would highly recommend
Product: Had plenty of beautiful food

Review for Seafood Buffet Lunch

11 months ago
4/5

Service: Food was very good, would have preferred a roast meat instead of ham. Seafood was very fresh and tasty. Good variety of salads and breads. Dessert was average, but did love coconut slice and mini fruit cups.
Wines are quite expensive.
Product: Very enjoyable lunch and friendly crew. Money well spent.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Beautifully laid out seafood lunch with friendly and efficient staff
Product: Great variety of both seafood and other options

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Polite staff willing to help.
Product: Buffet had good variety and at no time was there a plate which was empty

Review for Seafood Buffet Lunch

11 months ago
4/5

Service: good service all around nice cean windows to me thats important nice friendly crew ,it could be improofed on the coffee deparment,all and all we were happy thak you
Product: we were happy we the service thats all thankyou.

Review for Seafood Buffet Lunch

11 months ago
5/5

I enjoyed the young lady introducing herself as our “waitress “ for our cruise and she was always just a wave away when evoneeded for service to our table

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: The service was excellent,food was fresh and the cruise well timed and took in Sydney Harbour perfectly. My group had a wonderfull time and would recommend the cruise to anyone.
Product: Faultless,wonderful service and a great experience.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service & staff were excellent, welcomed on board and shown to our table.
Softdrinks for kids a little expensive but I'm sure that would be the case with most similar services.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Great service and well organized.
Product: Great selection of food to cater for all members of the family.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Staff were without exception attentive, professional, friendly and accomodating. Food and beverages were plentiful and of great quality. The entire experience was very impressive - we enjoyed the relatively casual lunch cruise buffet. The decor was stylish and well maintained. Commentary about the harbour and attractions was welcome but not intrusive, we listened at times and ignored it easily when in our own conversation.
Product: Seafood was plentiful, nicely presented and topped up promptly by staff as required. We thought the quality of shellfish was very very good. Salads and Warm dishes were also appealing and tasty.
Tea and Coffee freely available and dessert with cheese and crackers also attractive and tasty, with staff kindly ensuring we knew about it (we were seated near to main buffet, well away from dessert station).

Review for Seafood Buffet Lunch

11 months ago
5/5

Could not fault the staff and crew. Very friendly and attentive and a very informative cruise with great food. My Pomme visitors loved it. Our waitress from St Albans UK was so friendly and helpful a little gem. Would highly recommend this cruise

Review for Seafood Buffet Lunch

11 months ago
2/5

Service: Food was great but desert ran out before we got there alchol was a little on the high side staff were ok a little more diretion on what to do would of been good commentary good but most of it you couldn't hear
Product: Was great selection fresh and hot food could not fault

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captains Dinner Cruise. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager. Our GPS commentary is used to provide a general insight into the history and fun facts of the harbour. This is set at a volume so as to not interrupt or be obtrusive to the conversations and ambience of fellow passengers, whilst still at an appropriate volume for customers to listen to at their leisure. If customers prefer a live, personalised and interactive commentary, we provide live commentary on our Harbour Story cruises.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: We spent a good time with beautiful scenery and fantastic food. I strongly recommend this course.
Product: All the food was fresh and tasted good.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: leavening on time and very friendly staff thank you for the very nice day
Product: I am happy I can not wait to my 50 birthday next year in August 2019

Review for Seafood Buffet Lunch

12 months ago
5/5

Service: We booked a bar package. The service was a bit slow at first, we had no drinks for 15 mins after boarding. Felt like we were being rationed. Eventually we got served but I would buy my own next time. Very relaxing.
Product: I would give 3.75. It was just not very exciting. I liked deserts and coffee

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Buffet Lunch Cruise. We can assure you that there is no limit to drinks served in conjunction with the responsible service of alcohol. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

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