Sydney Harbour Buffet Lunch

Celebrate the jolly season aboard a Captain Cook Christmas Party Lunch Cruise! Enjoy a delicious buffet with fresh seafood, sunshine and a relaxed, casual atmosphere. Top it all off with million dollar views of Sydney Harbour and a little sightseeing commentary. Cruise operates daily from 15 November to 24 December 2019.

*About Your Vessel
Cruise aboard Sydney’s premier fleet including the spectacular Sydney 2000 and John Cadman 2, both with million dollar views and expansive cocktail decks. Our world class vessels are chosen for many international VIP dignitaries including the official arrival of Pope Benedict XVI for World Youth Day. Air-conditioned restaurant decks, private dining rooms, expansive decks and 360 degree open Star Deck are just a few of the features. Special attention has been made to ensure fantastic views from every seat with below table height windows. Sydney 2000 operates on dining cruises most days however from time to time, due to maintenance and scheduling, vessels may change. Vessels may include John Cadman 2 or Captain Cook 3. 

Children Under 18 Years
Please note children under 18 years must be accompanied by an adult on all dining cruises.

Dress: We recommend Smart Casual 

Accessibility for people with a Disability Policy

Responsible Service of Alcohol Policy

Special Conditions apply to all Special Offers

Inclusions

  • Delicious buffet featuring chilled oysters, ocean prawns plus a full range of non-seafood and vegetarian dishes, dessert & cheeses
  • Main Harbour sights & commentary
  • Group discount for 4+
  • Reserved individual table seating for your group
  • Cruise on MV Sydney 2000*
  • Daily from 12noon, up to 1hr 45min
  • Menu
  • Choice of Bar Packages available at additional cost 

Need to know

  • Event Special 
    - Normally $99
    - Select minimum of 4 guests 
    - Then enter promo code CRACKER at check-out page 
    - Download Flyer & Conditions
  • Optional Extras - see More Info for details
    Guaranteed window seating
    Bar package
  • Children (4-15 years) $69
  • *From time to time, due to maintenance and scheduling, vessels may change - see More Info for further details
  • Credit Card Fraud Prevention
    - At check-in you will be required to present the credit card used to purchase your cruise online

Timetable

Below are the normal departure details. Special timetables operate on selected dates.

Departs Circular Quay Wharf No.6 Darling Harbour King St Wharf No.1
Daily from 15 November to 24 December 2019 12.30pm. Disembark 2.15pm 12noon. Disembark 1.45pm

Check Your Date   Check your date for changes

Download Wynyard Walk Map

Car Parking  Please check your date for road closures 

Find Us

Other Options

Christmas Party Buffet Lunch & Drinks

Christmas Party Special - this special event cruise operates Fridays and Saturdays in December with great savings for Christmas Party groups. Enjoy a spectacular Christmas buffet lunch, drinks, live music and million dollars views.

More Info

Christmas Party Buffet Dinner 7.30pm

Christmas Party Special - this special event cruise operates on selected Friday and Saturday nights in November and December with great savings for Christmas Party groups. Enjoy a spectacular Christmas buffet dinner, million dollars views and DJ entertainment.

More Info

Captains Dinner

Book early and secure the best date and prices for your group on a Captain Cook Christmas Party Captains Dinner Cruise. Cruise on the prestigious MV Sydney 2000* and enjoy quality a la carte dining, a comprehensive wine list, live music and dancing, all set to the spectacular backdrop of Sydney by night. Departures nightly from 15 November to 24 December 2019.

More Info

Long Lunch

Have yourself a merry little Christmas with your team this festive season on a Long Lunch Cruise! Indulge in three-course a la carte dining, upper deck seating on the superb MV Sydney 2000* and views that easily rival every other harbour in the world. Cruise operates daily from 15 November to 24 December 2019.

More Info

Other Cruises - Special Events

New Years Eve
December 31
Australia Day
January 26
Valentines Day
February 14
Christmas Day
December 25
Boxing Day
December 26
Vivid Festival
May - June
Melbourne Cup
November
Mothers Day
May
Fathers Day
September
Seniors Festival
March
Christmas Parties
November - December
Christmas in July
July
Big Ships in Sydney
Year Round
Food Festival
Good Food Month
School Holiday Fun
Great Offers for Kids
Whale Watching
May - November
Earth Hour
March
Biennale
March - June 
Sydney Royal Easter Show
March - April
Gift Certificates
Order online & save 

82 % approval from 183 responses

Date
Rating
7 hours ago
4/5

The service was good & the waitresses were very polite & helpful. The quality of food was also good but it would be better to have a more variety of seafood to choose from on the serving table.

Review for Sydney Harbour Buffet Lunch

8 hours ago
5/5

Service: Booking was easy and staff were very helpful accommodating my requests. The family said the lunch and cruise was perfect in every way, a really enjoyable experience!
Product: The family all thought the buffet was great! Fresh, with a good variety to choose from and well presented.

Review for Sydney Harbour Buffet Lunch

11 hours ago
5/5

Service: It was a lovely experience, great food, lovely people, great cruise ship,
Product: Great experience

Review for Sydney Harbour Buffet Lunch

14 hours ago
5/5

Service: Once again a very enjoyable lunch and cruise. Excellent food and the attention to detail from the staff was excellent. As usual the ship was very clean.
Product: Purchase of tickets was easy with no problems.

Review for Sydney Harbour Buffet Lunch

15 hours ago
5/5

Staff at all points were efficient and courteous. Food was excellent and plentiful. Commentary was measured and not intrusive. It was good to know that it was "live" and to meet Elizabeth.

Review for Sydney Harbour Buffet Lunch

16 hours ago
5/5

Great service as always, such a pity to see so few people this time .

Review for Sydney Harbour Buffet Lunch

4 days ago
5/5

The service was excellant

Review for Sydney Harbour Buffet Lunch

6 days ago
5/5

Service: My second cruise both amazing received warm welcome on arrival food was delicious nice and clean. Fantastic surprise we were celebrating my aunties 80th and a cake was brought out and everyone sang happy birthday. Was brilliant to see her excitement so overall once again enjoyed our cruise thankyou 👌
Product: I look for presentation and of course taste and found a nice variety of food. Desert could of had less sugary sweets and didn’t enjoy the coffee machine however the brew was nice

Review for Sydney Harbour Buffet Lunch

7 days ago
2/5

I didn’t like that the food was already out and you were basically made to go up and get your food straight away. I was there to sight see I wasn’t interested in food the moment we stepped on board. I thought we would get on, someone would give us a run down of what to expect on the trip and then the food would come out and as we liked we could go up and get food. We got our food and went back to our table to finally start sight seeing and listening to commentary when someone came up and asked us if we would like drinks, which was nice but I had already got our drinks. Then just as we started eating again, a photographer came up and kept taking our photo not sure how we are meant to sight see or listen to commentary when we keep getting interrupted. About half way through the cruise I wanted another drink, of course no one would come near us then nor was anyone ever at the bar to go and get one myself, I never got another drink. Right at the end of the cruise I discovered that there was an outside deck you go out on, this would have been nice to be informed about at the start.

Review for Sydney Harbour Buffet Lunch

2 weeks ago
5/5

Service: The staff, vessel and food were excellent & contributed to making it a very enjoyable harbour cruise.
Product: A great choice for a family harbour buffet lunch cruise with something for everyone (except for the limited soft drink/soda selection). Nice modern vessel and wonderful staff.

Review for Sydney Harbour Buffet Lunch

2 weeks ago
4/5

Service: The service was excellent. Our waitress was very friendly and helpful
Product: The buffet lunch was delicious. Thought there may have been mmore seafood, however the prawns, smoked salmon and oysters weretops and the roast meats were well cooked.
Desserts were fantastic and must admit 2nds were in order

Review for Sydney Harbour Buffet Lunch

2 weeks ago
5/5

Absolutely fabulous trip , lovely food so chilled atmosphere lovely day

Review for Sydney Harbour Buffet Lunch

3 weeks ago
5/5

Service: Good service, most staff were friendly. Especially the lady who showed us to our seats. Very nice views
Product: We had the buffet lunch, we didn’t really like the food and wasn’t much variety but a lot of other people seemed to enjoy it. Otherwise it was a nice experience

Review for Sydney Harbour Buffet Lunch

3 weeks ago
5/5

Service: Good service, timely departure and arrival.
Product: Easy to purchase online and good customer service help

Review for Sydney Harbour Buffet Lunch

4 weeks ago
5/5

Service: That's what we meant, you guys are just 5 star service, excellent all round, from the ease of booking online, to getting there by train, to getting tickets to boarding to table to lunch (AMAZING!) to the cruising and the sight seeing, on top of good price offer on Wednesday! I can't wait for my next trip, given half a chance in Sydney again.
Product: We don't see any reasons you and your cruise should be rated any less.

Review for Sydney Harbour Buffet Lunch

1 month ago
5/5

Service: We had a wheel and disabled clients the staff were excellent. Staff were helpful and accommodating. The food was served at the table to a large group and was amazing
Product: Will definitely book more events

Review for Sydney Harbour Buffet Lunch

1 month ago
5/5

Service: The Captain Cook Buffet Lunch / Harbour Cruise was a wonderful, low-key way for us to celebrate a wedding anniversary - enjoying the iconic views of the harbour, while enjoying a delicious meal, all for a very reasonable price!
Product: The meal was exceptional value, the cruise was very enjoyable, and we enjoyed the sights of the harbour.

Review for Sydney Harbour Buffet Lunch

1 month ago
5/5

Service: Service was wonderful
Product: Not enough variety

Review for Sydney Harbour Buffet Lunch

1 month ago
5/5

Service: excellent ship and staff
Product: great seafood and plentiful salads

Review for Sydney Harbour Buffet Lunch

1 month ago
5/5

Service: The service was very good, we had purchased a drinks package. The waitress was very attentive and organised. The food was presented well and delicious.
Product: Great service and value for money.

Review for Sydney Harbour Buffet Lunch

1 month ago
5/5

Service: Staff was lovely
Product: Initial purchade was a la carte but downgraded to buffet bad choice

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise if you felt this was not the case on this occasion. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruise

Review for Sydney Harbour Buffet Lunch

1 month ago
5/5

Wonderful way to see our beautiful harbour...very relaxing and the food was amazing....l will be recommending this cruise to my friends.

Review for Sydney Harbour Buffet Lunch

1 month ago
4/5

Service: The food and service was very good. We have recommended the cruise to other people and we want to try another one one day
Product: Nothing is perfect

Review for Sydney Harbour Buffet Lunch

1 month ago
4/5

Service: Service and environment, view is very good. Food need to upgrade a little bit will help 😀😀
Product: Good price

Review for Sydney Harbour Buffet Lunch

1 month ago
4/5

Service: Okay
Product: The food wasn't that nice and it mainly catered for people who can eat seafood. It also didn't cater for people with food allergies.

Review for Sydney Harbour Buffet Lunch

1 month ago
5/5

The Service was excellent , Michelle books these lunch cruises every year with the support from her carer.
Michelle is wheel chair bound and the staff went over and beyond to make us comfortable.
Helping us out getting our meals and drinks

Review for Sydney Harbour Buffet Lunch

2 months ago
4/5

Was good food, table service staff were friendly & helpful, however a bit tardy, had to refill our water glasses several times ourselves. Was a good cruise just the sane

Review for Sydney Harbour Buffet Lunch

2 months ago
4/5

Service: Service is good but can you add more menu to choose from in the buffett?
Product: More menu to choose from please...

Review for Sydney Harbour Buffet Lunch

2 months ago
1/5

I cancelled my travel to NSW/Sydney because of cathastrophic bush fire. I already cancelled a week before the trip but they said no refund. They should have an option for refund in case of an act of nature because it is not my fault that I cancelled for the safety of my family.

Thank you

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. As per our terms and conditions, all cancellations incur a $20 per person cancellation fee. Cancellations notified less than 24 hours prior to sailing incur a 100% cancellation fee. In special circumstances such as the one you have listed, if notified in advance we will change the booking to another date that suits the customer. We always encourage customers to contact our reservations regarding any issues or enquiries.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruise

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: Everything about the lunchtime trip was excellent. At the last minute we decided to take our brother-in-law out for his birthday as he had never been on this type of cruise before and everything was so good with the staff and the food was delicious. We are planing to use the Captain Cook service again very soon.
Product: Excellent on every point of the cruise

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: The waiter Hugo was very attentive & polite and was a fine young man. The food service was prompt with staff refilling the dishes promptly as required.
The Seafood Buffet had all my favourites. There were generous amounts of all the food, hot and cold salads .........ennough for having more. The dining area was spacious & the buffet area not crowded. The choice for dessert, if you still had room was limited but l enjoyed the cheese platter. The commentary was excelent, l would highly recommend this cruise and was surprised there were so few tourists
Product: Quality of food , good service & not crowded.Pleasant staff

Review for Sydney Harbour Buffet Lunch

2 months ago
2/5

Service: Great atmosphere. Not much of a food selection though. No music or entertainment. Service from waiters was great.
Product: Great atmosphere. Not much of a food selection though. No music or entertainment. Service from waiters was great.

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. As you know we do strive to deliver world best practice customer service from booking all the way through to the product - so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too.

Selected cruises offer entertainment; however, the buffet lunch features our GPS commentary giving highlights of Sydney Harbour. Our aim is always to provide extensive variety of options maintaining the highest standards of quality Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruise

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: Great time and food
Product: value for money

Review for Sydney Harbour Buffet Lunch

2 months ago
2/5

Service was ok but the variety of food wasn’t like before especially dessert. Don’t feel like coming back or recommending to friends.

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise if you felt this was not the case on this occasion. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

friendly service

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: Cruise on time, food excellent, commentary great
Product: Excellent choices and plenty of it

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: the lady that waited on us was so polite and nothing was to much trouble at all I would give her a 10 out of 10 The service was excellent
Product: food a bit of a disappointment but the harbour cruise was excelent

Review for Sydney Harbour Buffet Lunch

2 months ago
2/5

Service: The food was very average. Nothing special in it! The rice was awful.
Product: Food was very average.

Response from Captain Cook Cruises: Dear Customer,

Thank you very much for your feedback. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests, so we are very disappointed to read that this aspect of your cruise was no to our standards. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: The staff were great and really went the extra yards for my Mum's 80th (14th December 2019). Couldn't fault the cruise itself.
Product: Thought that there might have been more options for kids on the buffet

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: Even though the smoke was bad and a crazy storm hit while out on the boat it was still great and the food was fantastic
Product: Excellent

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: Service was incredible. The food was varied and well presented. None of our group was disappointed. The table service was excellent and the staff could not do enough for us. It was an incredible day for the family to celebrate an important birthday. Thank you.
Product: Great value for money. Could not fault the experience when arranging the tickets.

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: fabulous helpful and hardworking staff, plenty of seafood constantly restocked. Great experience
Scott the manager on the jetty was very funny, comforting and helpful
Product: great value, easy booking process

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: Easy to book with, vessel was very sleak and smart. Staff boarded you well and seated you quickly. Buffet was very good plenty of selection and topped continusly. Service to table very attentive and helpful. Excellent cruise around harbour area. First Glass lunch.
Product: Value for money and was as it said

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: Great service, food and boat!
Product: Good value.

Review for Sydney Harbour Buffet Lunch

2 months ago
4/5

Service: Easy booking process with helpful polite call service. Enjoyed the commentary & delicious plentiful food.
Product: Enjoyable harbour cruise. Value for money.

Review for Sydney Harbour Buffet Lunch

2 months ago
5/5

Service: The residents really enjoyed the meal and said the service was fantastic
Product: Great meal with a good range of food choices

Review for Sydney Harbour Buffet Lunch

3 months ago
4/5

Service: Plenty seafood on menu , sure I got money's worth with prawns & oysters , while our group observed the Ovation of the seas , our next trip next year .
Product: Enough seafood to satisfy us all , got my money's worth of prawns & oyster , with couple drinks each ,.

Review for Sydney Harbour Buffet Lunch

3 months ago
5/5

Service: Thank you so much for all of your assistance, with help sourcing food and drinks, being in a wheelchair made it difficult to do this on the day, but your staff were fantastic in helping.
Product: Food was amazing

Review for Sydney Harbour Buffet Lunch

3 months ago
4/5

Service: The food was lovely, the drink service could have been better though, when we initially ordered our drinks, the bubbly, they asked did we just want it by the glass,
we said ok but then after the first one I couldn't get another, I should have asked for the bottle to be left at the table! Also after ordering our drinks they were left at the bar and not brought to the table! Other than that everything else was good.
Product: The food was great.

Review for Sydney Harbour Buffet Lunch

3 months ago
4/5

Service: Great service!
Product: The buffet was good and include deserts. The drinks are not included.

Review for Sydney Harbour Buffet Lunch

3 months ago
5/5

Service: Excellent Crew and Service.
Product: Excellent allround

Review for Sydney Harbour Buffet Lunch

3 months ago
4/5

Service: Very pleasant and comfortable trip around the harbour
Product: Good value

Review for Sydney Harbour Buffet Lunch

3 months ago
5/5

Service: The service was excellent,especially that the team leader saw there was ten grandchildren so we were allocated the whole lower deck for the cruise and lunch, the food was very very good also the service with lovely staff. We had previously been on a Vivid cruise and when we decided to hold the 70th birthday party for Carole we decided why would you go elsewhere
Product: Very very good food and service

Review for Sydney Harbour Buffet Lunch

3 months ago
4/5

Service: excellent service, food presentation was good. and plenty of it.
Product: good service good food and plenty of it, I like to put my seafood on separate plates and eat that first before going back for my other dishes which was a plus for me.

Review for Sydney Harbour Buffet Lunch

3 months ago
5/5

Nice cruise, good service and good buffet. I took along older relatives from Canada and they thoroughly enjoyed it

Review for Seafood Buffet Lunch

4 months ago
5/5

Service: Beautiful boat, lovely staff all dressed in crisp clean uniforms. The food, although there wasn't a lot of choices what they did have was good quality and everything was very tasty, sometimes at a buffet everything is bland but this was delicious and the flavour in the deserts was amazing, probably the nicest and tastiest deserts I have ever had at a buffet, can't wait to go again!
Product: One of the best buffets !!

Review for Seafood Buffet Lunch

4 months ago
5/5

We thoroughly enjoyed the food and scenery whilst cruising around the Harbour. The staff were attentive and the whole event ran smoothly.
I would recommend this Lunch Cruise.

Review for Seafood Buffet Lunch

4 months ago
5/5

We often use the Capt Cook Harbour Cruise that include meals, always a pleasant outing

Review for Seafood Buffet Lunch

4 months ago
5/5

amazing! Food was delicious, service was excellent

Review for Seafood Buffet Lunch

4 months ago
5/5

Good value. Excellent staff, great food, it was my birthday present to a friend from overseas. He was stoked :)

Review for Seafood Buffet Lunch

4 months ago
2/5

Firstly the instructions regarding the service of the food were not clear and not spoken loud enough for all to hear. There were some ‘nibbles’ type food but no mention of their provision. The hot food was not labelled to indicate the name of the dish and its contents or wether it was vegetarian or non-vegetarian. Admittedly we did not specify any special needs but that would not negate the need for food labelling.
The commentary and other services were satisfactory.
The assistance given to me in the organisation of our Bus travel and Cruise has been very helpful and greatly appreciated.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. We apologise for not having some of the items on our Buffet Lunch Cruise listed. We always encourage customers to bring this to the attention of staff, to allow us to rectify any issues such as this. As you know we value customer feedback, therefore your comments were forwarded to the relevant managers on that matter.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

4 months ago
5/5

Service: Everyone was very helpful. From the people taking the booking, to those assisting with extra requests for tickets, the people at the wharf as well as all the staff on board.
Product: Everyone in the group enjoyed the seafood buffet.

Review for Seafood Buffet Lunch

4 months ago
2/5

Service: Very poor service, the food portions were small and the buffet didnt even last an hour. The staff were packing up after 40 minutes and the remainder of the journey was practically site seeing. For the amount paid its not worth it at all.
Product: The buffet was mediocre every thing was average. Felt like being served at a cheap style wedding. Also the buffet only lasted 40 minutes and the staff were packing everything away. The remainder of the time was practically site seeing.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruises experience. We are disappointed to read that the food on your cruise wasn't to your standards. Our buffet Lunch is designed to provide customers ample time to both enjoy their meal whilst also leaving enough time to appreciate the stunning views of Sydney Harbour. We do apologise for the misunderstanding. As you know we value customer feedback, therefore your comments were forwarded to the relevant managers on that matter.

Thank you once again for you feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: Great welcome aboard and staff were very friendly and gave great service. Were always close by if needed assistance
Product: Great photos that you can treasure and remember the cruise

Review for Seafood Buffet Lunch

5 months ago
4/5

Service: all positive except on point: The person who served us initially insisted that drinks were not included, even though we had the bar option
Product: all food was good quality and fresh. the only item I thought was a bit lower standard was the carvings

Review for Seafood Buffet Lunch

5 months ago
1/5

Service: Really bad food
Product: Food taste really bad, just like canteen food. Seafood not even fresh and not many varieties to choose.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality. We can assure you that all our products are and prepared fresh. We always encourage guests to talk to the Cruise Director on board if they have any concern, especially regarding food, drinks and services as they will be able to solve the problem immediately. Please be assure your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: very good, but it was a quiet day so service was excellent.
Product: food was very good, loved the prawns and oysters

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: Staff were lovely and excellent service. The food had good variety and plentiful. The cruise and commentary were excellent.
Product: Lots of variety and plenty to eat

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: Great meal and service
Product: value for money and a great day out on water

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: Boat great food great crew great lovely cruise on Sydney Harbour
Product: Everything about the lunch cruise was great would do it again

Review for Seafood Buffet Lunch

5 months ago
5/5

Service: Excellent. Recommend the window seat
Product: Plenty of seafood but also other options for those who don’t like seafood

Review for Seafood Buffet Lunch

5 months ago
4/5

Service: the window is a bit dirty
Product: The quality of food is good but need more quantity and variety.

Review for Seafood Buffet Lunch

6 months ago
2/5

Service: Unfortunately the sound system was not working properly and we could not hear the commentary. This was our first trip and we especially wanted to hear about the hatbour highlights. Very disappointing. There also seemed to be some confusion with staff service maybe more training required. Meal and weather was grear though.
Product: Great food especially the seafoos

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. We are disappointed to read that the service on out Buffer Lunch cruise wasn’t to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. We apologize for the GPS commentary not working properly on this occasion. We may have experienced technical difficulties, which were addressed as soon as possible.


Thank you once again for your feedback.


Kind Regards,


Head of Customer ServiceCaptain Cook Cruises

Review for Seafood Buffet Lunch

6 months ago
4/5

Service: Excellent food, great service and a fantastic view.
Product: Reasonable price for trip

Review for Seafood Buffet Lunch

6 months ago
5/5

Staff were very patient and pleasant

Review for Seafood Buffet Lunch

6 months ago
4/5

Service: Service was good
Product: Food was good, and a great variety, drinks a bit pricey

Review for Seafood Buffet Lunch

6 months ago
5/5

Service: Food was delicious the service was polite and professional.
Product: perhaps a little more variety

Review for Seafood Buffet Lunch

6 months ago
5/5

Service: The cruise was great the food excellent and the staff courteous and helpful
Product: The food was excellent and a variety for different tastes

Review for Seafood Buffet Lunch

6 months ago
2/5

Service: The staff was okay. After we complained they explained that there wasn't much fish at the buffet this time, which was really disappointing.
Product: My family from Germany came to visit me in Sydney. I wanted to take them on a cruise around the Harbour with Seafood. We were all very excited and couldn't wait to get on. To say that we were disappointed in the food and the cruise in general would be an understatement.. Nothing was as it was stated on the website.
I wasn't aware that chicken and roast were considered "seafood". There was one type of fish and some oysters, the rest was rice, chicken, roast and a few salads and some dry bread rolls. We took a photo of one of our plates to compare to the photos online. Online we were promised a variety of fish and prawns and not just dry fish and oysters. After telling the staff, they had some excuse as to why there was only two types of seafood. The food was absolutely miserable and a waste of money. We should have gotten fish and chips from Circular Quay, it would have not only been tastier and more authentic but also not a complete waste of money.

Review for Seafood Buffet Lunch

6 months ago
1/5

Service: In the buffet section, the seafood and vegetarian options were horrible. It was like having raw fish! On top of that the environment wasn't enjoyable. There was no music!
Product: In the buffet section, the seafood and vegetarian options were horrible. It was like having raw fish! On top of that the environment wasn't enjoyable. There was no music!

Response from Captain Cook Cruises: Dear Customer,


Thank you for your review of your Captain Cook Cruises experience. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We can assure you that all our products are sourced and prepared fresh. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. Selected cruises offer entertainment. However, please be assured we have forwarded your comments onto our entertainment manager.

Thank you once again for your feedback.Kind Regards,

Head of Customer Service

Captain Cook Cruises

Review for Seafood Buffet Lunch

6 months ago
4/5

Service: Yes, would recommend
Product: Reasonable lunch menu, however, not a great choice for non seafood clients

Review for Seafood Buffet Lunch

6 months ago
2/5

The experience overall was fine. Maybe the food needs to be improved

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruises experience. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. Please be assured your feedback has been sent to our catering manager for review.

Thank you once again for your feedback.Kind Regards,

Head of Customer Service

Captain Cook Cruises

Review for Seafood Buffet Lunch

6 months ago
5/5

Service: ran to schedule efficient and courteous staff food excellent
Product: Food we had was marvellous however your advertising is strong on you serving ocean prawns
I had a party of 16 including my wife the birthday girl who is a seafood lover and particularly loves prawns however we did not see a prawn served all day and so that was very disappointing

Review for Seafood Buffet Lunch

6 months ago
5/5

Service: I enjoyed this cruise with my cousin from Russia who was wowed at the views of Sydney Harbour. We had a lovely buffet lunch with incredible views of all the famous sights!
Product: Delicious prawns and oysters!

Review for Seafood Buffet Lunch

6 months ago
5/5

Excellent staff and comfortable cruising!

Review for Seafood Buffet Lunch

6 months ago
5/5

Wonderful cruise. Fantastic service.
I was suppose to take a lady in a large electric wheelchair. Luckily she was sick and wasn’t able to attend I had rung and was told the John Cadman was wheelchair accessible.
I had explained it was a very large electric wheelchair. I had plan ed to rebook for the lady in the wheelchair but on checking while there the ramp is very steep and at the top there is a thick metal bar which the wheelchair would be unable to navigate.
Must be very careful when you say wheelchair accessible. Need to clarify. It would of been awful if I had brought the lady and been unable to access the John cadman.
☹️☹️

Review for Seafood Buffet Lunch

6 months ago
5/5

Service: My team had a FANTASTIC afternoon! The staff were absolutely wonderful. Helpful, kind and made the cruise a wonderful experience
Product: The food was good. One vegetarian option, a few meats and a couple of seafood options. The salads were nice though! Desserts and cheeses were nice too.

Review for Seafood Buffet Lunch

6 months ago
4/5

Service: We really enjoyed our lunch and cruise. We only had a short stay in Sydney and this was a great way to enjoy a meal and the lovely views of the harbour at the same time. Would recommend.
Product: I'm not a seafood eater but my husband is. He enjoyed the seafood and I enjoyed the beautifully cooked ham and salads.

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: The service was great, the staff were professional and friendly. There was a good variety of food and it was delicious. we enjoyed it very much.
Product: already answered this question

Review for Seafood Buffet Lunch

7 months ago
2/5

Service: The food was not up to standard different to what was on the menu
Product: other then the food it was a beautiful cruise

Response from Captain Cook Cruises: Dear Customer, Thank you for your review of your Captain Cook Cruises experience. We are disappointed to hear you were not satisfied with the food on our Seafood Buffet Cruise. Our menu is listed on our website and our reservation staff are always happy to assist with any inquiries customers may have, as we always encourage customers to view this to understand the inclusions on their selected cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, which is why we have made these adjustments to the menu.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

7 months ago
2/5

Service: Could not hear the commentary whatsoever.
There was smoked salmon & oysters..... I don't eat raw fish nor oysters so all I could have was the chicken plus prawns. Would be nice to have maybe some cooked fish & maybe some beef. Just not enough variety.
Product: Not enough variety. I don't eat smoked salmon or oysters. Cooked fish would've been nice & maybe beef as there was only chicken drumsitcks plus a veg curry

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruises experience. We apologize you were not completely satisfied with your Buffet Lunch Cruise. Our GPS commentary is used to provide a general insight into the history and fun facts of the harbour. This is set at a volume so as to not interrupt or be obtrusive to the conversations and ambience of fellow passengers, whilst still at an appropriate volume for customers to listen to at their leisure. If customers prefer a live, personalised and interactive commentary, we provide live commentary on our Harbour Story cruises.

We also aim to always provide an extensive variety of options maintaining the highest standards of quality. We are disappointed to hear that you did not find the options satisfying. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise.


Thank you once again for your feedback.

Kind Regards,

Head of Customer Service

Captain Cook Cruises

Review for Seafood Buffet Lunch

7 months ago
2/5

Service: Only a small selection of choices for what is called a buffet.
Don't know if this was because they usually have a larger boat?
Hospitality staff were very good
Product: already said why.
selection not that good

Response from Captain Cook Cruises: Dear Customer, Thank you for your review of your Captain Cook Cruises experience. We apologize you were not completely satisfied with your Buffet Lunch Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we are disappointed to hear you did not find this to be the case. Our menu is also listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise.

Thank you once again for your feedback.

Kind Regards,

Head of Customer Service

Captain Cook Cruises

Review for Seafood Buffet Lunch

7 months ago
5/5

Excellent experience, service and food!

Review for Seafood Buffet Lunch

7 months ago
4/5

Service: Good food, good service
Product: Plenty of good food and choice available

Review for Seafood Buffet Lunch

7 months ago
5/5

Service: very enjoyable, great food . helpful & engaging staff
Product: very enjoyable, friendly & helpful staff. great food

Review for Seafood Buffet Lunch

8 months ago
5/5

The food was great. Thumbs Up

Review for Seafood Buffet Lunch

8 months ago
2/5

Service: Needs improvement. Food has not been good this time around and the commentary was not available at this trip which was available in previous trips.
Product: Food has gone downhill since.

Response from Captain Cook Cruises: Dear Customer, Thank you for your review. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality so we are disappointed to hear that you thought the quality of our food has decreased. Unfortunately our GPS commentary experienced technical issues on the day of your cruise. Please email us at [email protected] for a complimentary Harbour Story Cruise as recompense for this issue.

Thank you once again for your feedback.
Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

8 months ago
5/5

Friendly staff & great food

Review for Seafood Buffet Lunch

8 months ago
5/5

Would thoroughly recommend. The service, food and history of Sydney was great. The view from the boat was terrific and the weather was kind to us. Boat was clean and tidy.

Review for Seafood Buffet Lunch

8 months ago
5/5

good attentive service, not over top, easy to move around, window option is worth it if you just want to sit and enjoy the views

Review for Seafood Buffet Lunch

8 months ago
5/5

Service: We were seated promptly by smiling staff. Food was plentiful and delicious, and serving staff very efficient and friendly.
Product: Delicious and varied. Plenty of food .

Review for Seafood Buffet Lunch

8 months ago
4/5

Service: Everything was good. I will come back.
Product: Last time about 3 years ago the buffet lunch had more variety.

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: It was a very good itinerary as they didn’t speak all the time.
Product: It was value for money. It was good how they kept topping the dishes

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Done very well, kind staff, Delicious food well presented. Amazing views of harbour
Product: I dont eat seafood but the salads were amazing.

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Everyone on board was on their best behavior and will definitely come back
Product: Great selection of choice

Review for Seafood Buffet Lunch

9 months ago
2/5

Service: Not much variety with the food selection. The vegetarian option was a curry and it was way too spicy!
Product: Not enough variety in food. Food was nice though.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise if you felt this was not the case on this occasion. Please be assured your review will be forwarded to our catering manager for review.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

9 months ago
5/5

Beautiful Mothers Day Cruise.

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Pleasant staff, well- appointed boat and seating arrangements.
Product: Good value for money and easy to pay online.

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: I loved the cruise. Its the perfect way to see Sydney. The food was good and I enjoyed the commentary about the history of Sydney!
Product: Great food and wine. All round enjoyable!

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: Booking and service was great
Product: The food was great and plenty of it, the prawns and oysters were fresh, really enjoyed lunch on lovely Sydney Harbour.
The commentary was a little hard to hear at times, particularly the female voice.

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: service was very good, nice to see edward was working that day.
food was good
Product: all good,fresh food and good variety

Review for Seafood Buffet Lunch

9 months ago
5/5

Great service, the team were able to provide us with a last minute birthday request and surprised us with a cake, it was really sweet and the family had a great time! My dad especially enjoyed himself celebrating his 80th birthday

Review for Seafood Buffet Lunch

9 months ago
5/5

Service: We took our Aunt out for a seafood lunch cruise for her 90th birthday. We could not have asked for a better day. The harbour was superb in all it's a glory on a picture perfect day. The food was excellent and plentiful and the staff were wonderful. Nothing was too much trouble. They went above and beyond to make our aunt's day very memorable. They brought out the cake after lunch and even sang Happy Birthday to our aunt. She loved it and said it was the best birthday she had ever had. I cannot recommend this venue highly enough.
Product: The seafood as well as the other food was wonderful. Very fresh, tasty and more than enough.

Review for Seafood Buffet Lunch

9 months ago
2/5

Service: The staff were all smiles, attentive, approachable and lovely.
However this being my 3rd time on the boat within 3 years I wasn't impressed with the food variety and quantity avaliable.

My previous visits the buffet had a much larger variety of options and serving sizes much larger

Desserts and fruit salad was disappointing.

To be honest i dont think I would choose this cruise again once seeing the other buffet lunch cruise options on offer for same price.

Thank you for the opportunity to give feedback and your staff once again were amazing hosts.
Product: IFood not great, limited options

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruises experience. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager to review, and we hope to see you onboard again.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

9 months ago
5/5

One person pulled out on the spot. So Captain Cook cruises gave us the credit to use at bar which was really nice from them. We enjoyed the lunch. Vegetarian curry was very delicious. We would definitely be back again. Staff was really friendly and nice. Great customer service.

Review for Seafood Buffet Lunch

9 months ago
2/5

Service: My daughter on the day ordered a window seat costing her $30.00 when we got on board there was hardly anyone on board and plenty of window seats left. I felt that the lady who sold it to her should have advised that there would be no problem getting a window seat!
Product: A good selection with friendly service!

Response from Captain Cook Cruises: Dear Marilyn,

Thank you for your review of your Captain Cook Cruises experience. Our window seating is an optional extra which our gives our customers an opportunity to have unobstructed views out of our vessel. The demand for our window seating can vary, and therefore we are unable to predict the demand for any given day.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

9 months ago
4/5

Service: Window side table charge is too expensive as it's charged to each person. All other services and foods quality were good.
Product: It's good but a bit expensive

Response from Captain Cook Cruises: Dear Jae Yong Cho,

Thank you for your review of your Captain Cook Cruises experience. Our window seating is an entirely optional extra which our gives our customers an opportunity to have unobstructed views out of our vessel. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality; therefore, we are pleased to read that your food was good. We believe our pricing to be equal to any contemporary dining establishment in Sydney.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
1/5

Service: The restaurant servers and restaurant managers were very nice and accommodating to my allergic needs . The food was terrible and we were unable to hear the commentator speak about the landmarks throughout the entire cruise. I would not recommend this cruise to anyone.
Product: The only seafood was rubber shrimp. The food was terrible and we were unable to hear the commentator speak about the landmarks throughout the entire cruise. I would not recommend this cruise to anyone.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise if this was not to your standards on this occasion. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. As you’re aware, finding the right balance for volume can be difficult as each customer has tastes and preferences. However, please be assured your thoughts will be forwarded to our hospitality manager for review.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
2/5

The food was fresh and varied. We paid extra for window seating and the window was very dirty making it difficult to see through. We were hosting friends from overseas and were embarrassed with how the staff discussed the drinks bill at the table. We didn’t request NRMA discount voucher for the online lunch reservation because it was difficult to know how to do this and the staff on board did not know how to apply on the drinks bill - a $5 discount on a $60 bottle of wine was not 20% discount. We were not as fast as others lining up for food so there was little left which was also disappointing. The seafood was fresh and tasty though.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. We can assure you that our windows are cleaned thoroughly and regularly, however the salt water can sometimes make the windows appear otherwise. The food throughout our Buffet Lunch Cruise is replenished constantly. If there is something missing, please don’t hesitate to alert our cruise director to ensure this is replenished immediately.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
5/5

Great service!

With food, there wasn't enough for everyone.. we missed out on desert but other than that it was great

Review for Seafood Buffet Lunch

10 months ago
2/5

Service: It was the day before Easter weekend and it was as if the staff were non existent. No-one came to take an order for drinks, we had to ask for water and go to the bar ourselves for our drinks.
We also thought that the seafood was tasteless. We invited a friend for his 80th Birthday and have been on these lunch cruises before and really enjoyed the food but this time it was very bland. So disappointing.
Product: All the seafood was very poor - completely lacked taste.

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Captain Cook Cruises experience. We are disappointed to read that the service on your cruise wasn’t to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

10 months ago
5/5

Service: Friendly helpful staff
Product: Beautiful prawns and oysters,and a selection of other tasty foods.

Review for Seafood Buffet Lunch

10 months ago
4/5

Lovely lunch, the seafood was so fresh which is amazing!
But 1.45hrs can be a bit of rushed if it's your (your guest's) 1st visit to Sydney. 2.15hrs would be more realistic to allow passengers/visitors to better enjoy the ambience.

Review for Seafood Buffet Lunch

10 months ago
4/5

Service: Your booking staff was easy to deal with and informative. Upon arrival it was suggested to take photos first up on deck and then sit down to a leisurely lunch which we did and enjoyed. The only negative was I thought a bit more time would be good.
Product: The food was fresh and delicious.

Review for Seafood Buffet Lunch

10 months ago
5/5

From the original booking for our group to going on the lunch cruise, the attention of the staff was fantastic.

Review for Seafood Buffet Lunch

11 months ago
4/5

Service: The staff were very friendly and caring and couldn't do enough to assist my mother in her wheelchair.
Product: Food was enjoyable but I would expect a more spectacular buffet on a cruise, particularly the desserts which were very ordinary slices.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we are disappointed to read that you felt this was not the case on this occasion. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by our hospitality staff and a copy of your email has been forwarded onto their department manager. We are sure they will value the positive feedback too.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

11 months ago
4/5

Service: Very friendly & helpful staff.Food was good & plenty of variety.Boat was very spacious & comfortable but a little tired & could do with a revamp inside.
Product: Food was good & plenty of it but not excellent

Review for Seafood Buffet Lunch

11 months ago
2/5

Service: The staff were lovely. We had been 12 months prior and enjoyed our time so much we booked again. However this time I felt the variety of food was not as much and there was no commentary as we cruised around the harbour. I was disappointed with that as we took our daughter this time and there were foreign visitors also enjoying the lunch, but had no idea what they were looking at.
Product: It would have been nice to know what we were eating. There was a vegetable curry, that was a bit too spicey for my daughter. She put it on her plate not knowing exactly what it was. It would also have been nice to know what cheese was on the board. Tags please.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our Buffet Lunch Cruise includes GPS commentary, which provides a general insight into the history and fun facts of the harbour. All dishes should be labelled and we sincerely apologise if this was not the case on this occasion. Please be assured your feedback has been forwarded to our hospitality manager for review.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Great service from staff at King St Wharf. Even after they made an error, they were very apologetic and went to a lot of trouble to ensure the error was corrected.
Product: A nice buffet that I really enjoyed but it did not have any WOW factor.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Excellent service from the staff on the cruise
Product: Good food and plenty of it

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: The cruise left right on time. The staff were welcoming, friendly and professional. The buffet was fresh, delicious and plentiful. Overall the dining room was comfortable and clean. The ladies toilets were modern and clean. We had a lovely time. Thank you!
Product: A great variety of fresh and delicious food including the seafood. The amount of dessert choices were just right.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Excellent service from staff and very good buffet
Product: Good variety but desserts were limited

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Wonderful
Product: Not a seafood eater but enjoyed the other food

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Very professional and helpful
Product: The seafood was fresh and plentiful

Review for Seafood Buffet Lunch

11 months ago
4/5

Service: The cruise was good, the service personnel very friendly and helpful. The only thing we were missing was the fish and the mussels, as noted in the pre-cruise pamphlet. Also, we would have wished for a bit more variety in the cheeses. Other than that, the food was very good, in particular the prawns and oysters
Product: The advertised fish and mussels were missing from the food on offer. Also, there was not much variety in the types of cheeses on offer. Everything else was fine.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Value for money. Had friends from Canada with me and it gave good tour of harbour while enjoying a lovely meal
Product: Had an allergic reaction to the curry. But all other food excellent

Review for Seafood Buffet Lunch

11 months ago
4/5

Service: the buffet lunch was good and we were seated at window table which was very nice. We would have liked to have seen more of the harbour and less of Bangaroo
Product: the oysters were better than the prawns and the rest was good

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: This was my second lunch cruise so I was more delighted than surprised by the friendly professionalism of all crew members.The food was excellent and abundant. I will be dining again.
Product: The range and quality of food were excellent. Table service was professional and unobtrusive.

Review for Seafood Buffet Lunch

11 months ago
2/5

Service: Food availability - no dessert when went to eat and drink service non existent not even water
Product: As mentioned on previous comments

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we are disappointed that you felt this was not the case on this occasion. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Wonderful welcome at wharf and on board the ship. Staff with a great attitude who enjoy their jobs and working with their customers. Seafood plus included in buffet with deserts n tea/coffee/ hot choc... and on our fabulous harbour. What amazing views. Met the blokes with the best jobs in Sydney...
Product: The picture says 100 words... and the food was so fresh and the supply continued. Excellent value for money.

Review for Seafood Buffet Lunch

11 months ago
4/5

Service: Yes had a wonderful time service and food great would come back again for sure. Would recommend to anyone.
Product: Lovely fresh and delicious

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Amazed by the efficiency of the movement of ferries in and out of the terminal. It seems to run like clockwork. The help at the ticket office was very much appreciated. The lunch cruise was very good from beginning to end.
Product: Very good value for money

Review for Seafood Buffet Lunch

11 months ago
2/5

Service: I had booked for 36 people for my mums 60th birthday party. We have been on the Captain Cruise for the Seafood buffet lunch before which I was very impressed with, however, unfortunately this time I was extremely disappointed with the quality of food and the poor variety of food. I was extremely embarrassed in front of my friends and family making them pay $85 per head for terrible quality and terrible variety. A seafood buffet should include grilled fish, cold crabs or bugs, smoked salmon, oysters, and cold prawns. Unfortunately at this event, the only seafood offered was smoked salmon prawns and oysters. Also the non seafood options were terrible. The vegetable curry was awful, it was so obvious the veggies were from the frozen variety and their texture was tasteless and resembled cardboard. The salads were lacking substance and the roast ham was sliced roughly and was so salty.
I have enjoyed RSL food for 1/4 of the price over this buffet. It was so sad that mum didn't enjoy the food at her 60th birthday and I will never book an event or take the gamble that the quality will be as good as it used to be. It was way too expensive for the poor variety and so embarrassing for your lovely staff to be serving such a boring lunch.
Product: My above feedback will explain.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we are disappointed that you felt this was not the case on this occasion. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: Good variety of food. Pleasant crew. Good information for the tour.
Product: Great variety . Nice and hot.

Review for Seafood Buffet Lunch

11 months ago
5/5

Service: We both thoroughly enjoyed ourselves, and the food was wonderful lots of choices.
Product: Absolutly fabulous seafood lunch

Review for Seafood Buffet Lunch

11 months ago
5/5

Every Captain Cook cruise we have been on have given us exemplary service

Review for Seafood Buffet Lunch

11 months ago
4/5

Service: Good buffet, helpful friendly staff
Product: No shortage of food. Well stocked buffet good selection

Review for Seafood Buffet Lunch

12 months ago
4/5

Service: The service at the table was good but not exceptional. More help with drink service would have enhanced the experience.
Product: The quality of the seafood was first rate, although some people in our group felt that the replenishment of the serving plates was slow to happen, considering that the cruise only lasted two hours.

The full complement of desserts was not available to all of our group as these were not in great abundance and not replenished.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we apologise you felt this was not the case on this occasion. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

12 months ago
5/5

Service: Everything was well done and the staff were friendly and very attentive,we will back!,
Product: Easy booking friendly web site

Review for Seafood Buffet Lunch

12 months ago
4/5

Service: Food was great, staff were fabulous. We very much appreciated the staff making my cousin's birthday special by bringing out a cake and singing happy birthday to him.
Product: I would have liked the option to add a beverage package onboard.

Review for Seafood Buffet Lunch

12 months ago
4/5

Food and service was great but the commentary was very hard to hear

Review for Seafood Buffet Lunch

12 months ago
4/5

Service: The food was excellent. The groups that attended were interesting to talk with, and the harbour spectacle is always worth raving about.
Product: Good food, very well presented

Review for Seafood Buffet Lunch

12 months ago
4/5

Service: The cruise around the harbour was good, but we could have been inform in regards to the lunch arrangement.
Product: Seafood lunch was o.k., but we could have been informed of proceedings for getting our lunch.

Review for Seafood Buffet Lunch

12 months ago
5/5

Most Definitely would recommend, service was excellent

Review for Seafood Buffet Lunch

12 months ago
5/5

Service: Booking for 35 was a simple process and the seating was perfect. The food was very delicious and plentiful.
Product: See previous comments as menu and quality was first class

Review for Seafood Buffet Lunch

12 months ago
5/5

Service: Well organized. The buffet luncheon was very good, food plentiful.
Product: Plenty of choice ang good quality.

Review for Seafood Buffet Lunch

12 months ago
4/5

Service: Bar staff were slow at serving& seemed I bit confused regarding people’s drink orders.
Product: Seafood was great. It did not run out as well.

Review for Seafood Buffet Lunch

12 months ago
5/5

Service: Yes i certainly would,the service was fantastic.
Product: The food was beautiful and plentiful.

Review for Seafood Buffet Lunch

12 months ago
4/5

Lovely cruise. Beautiful boat and friendly staff with delicious cocktails.
It was advertised as a seafood buffet however there was only smoked salmon and cold prawns as the seafood - no fresh fish or scallops or any other seafood. Only chicken and curry and rice and salad. I was disappointed, as I’m pescatarian (I don’t eat meat, only fish) and also celiac so I can’t have gluten - which meant I was limited to smoked salmon and salad and a couple prawns.

Review for Seafood Buffet Lunch

12 months ago
5/5

Service: Wonderful experience with friendly staff n variety food
Product: Excellent food nice service

Review for Seafood Buffet Lunch

12 months ago
4/5

Service: The service on the cruise by the buffet staff was excellent - the bar staff seemed a little lost at first - could not find drink lists and had to wait for someone to come and help when we paid cash. The greeting staff were good but allowed large groups of overseas tourist on before others who were in the queue. All tables see allocated so I couldn’t see why they had to have precedence over other guests.
Product: Good variety, continuously replenished know one would have gone hungry.

Review for Seafood Buffet Lunch

12 months ago
5/5

Very courteous staff and very obliging when asked for assistance.

Review for Seafood Buffet Lunch

12 months ago
5/5

Extremely good value for money. We had an overseas visitor so the commentary was also a good option, as well as the diverse meal.

Review for Seafood Buffet Lunch

12 months ago
2/5

Service: Good.
Product: Good service and choice of food.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too. We also offer customers the option to purchase a coffee made by a barista on board. This can be made to order and customised to your convenience.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

12 months ago
5/5

Food good but main course things like oysters (superb) ran out a little too quickly.

Review for Seafood Buffet Lunch

12 months ago
5/5

I thoroughly enjoyed the lunch experience on board. Everything was as I was expecting it to be! Beautifully presented with helpful waiters/waitresses. The commentary was most interesting giving me information I had not known about. It was a beautiful day and the sailing was very smooth.

Review for Seafood Buffet Lunch

12 months ago
2/5

Service: From purchasing tickets online to the lovely food and quick service to our seats once on board, this was very good.

The only down side was the 'circus' in getting aboard. Signage was not available to say that seafood buffet patrons were to gather at the bow of the vessel, and the other type of cruise were to gather towards the stern. An employee of the company (who was patient and trying his best) was assailed by many patrons requiring clarification with lots of shouting of directions and inability to be heard. Felt like being herded like animals...this could have been better handled to have a better experience.
Product: The seafood was very fresh, and there was lots of it, near empty trays were replenished regularly, there was a good choice of other food to pick from. The vegetable curry was particularly good.
Was not made aware that there was a coffee machine and filtered coffee available in another area.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we’re pleased that you enjoyed this aspect of your cruise. We can assure you that our staff are trained to provide our customers devoted and efficient service, including during our boarding process. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

12 months ago
5/5

Value for money and great service from the staff

Review for Seafood Buffet Lunch

12 months ago
4/5

Service: The service was very good but there could have been more plates ready for people to use.
Product: The seafood was great but the rest of the food was nice but pretty ordinary.

Review for Seafood Buffet Lunch

12 months ago
5/5

Service: Easy on line booking experience. We boarded on time and were shown to our window table which had great views of Sydney harbour. We were served drinks quickly by a friendly and helpful member of staff. The buffet lunch was exceptional - great choice of seafood and salads. There was also a hot option (did not sample) as love seafood. Nice range of desserts, cheese and crackers. Coffee/tea available. Enjoyed informative and entertaining commentary about the harbour and it’s history. Great views of the Opera House and bridge. Would strongly recommend.
Product: Brilliant food and plenty of choice

Review for Seafood Buffet Lunch

12 months ago
2/5

The buffet was very limited, however what little choice was there it was quite good

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. We were disappointed to read that you felt that the variety of options on your cruise wasn’t to your standards. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

12 months ago
5/5

Service: The staff went out of their way to ensure that all went well and I was impressed with the way your staff reacted to a great influx of people especially at boarding time.
Your bar and waitress staff were exemplary offering top up drinks without having to wait until the drinks were finished.
It was my wife's birthday and the cabin waitress, without any request being made, produced a small cake with a sparkler - very thoughtful and to the delight of my wife.
The buffet food was good but somewhat frantic due to the number of guests at the buffet table.
All in all the buffet cruise was great value and I would recommend anyone to take the cruise.
Product: Could have been spread out to minimise activity in a small serving area

Review for Seafood Buffet Lunch

12 months ago
2/5

Seniors Seafood Buffet Cruise – Captain Cook Cruises 17/02/2019 Review
The staff in the booking office were very pleasant and courteous as usual.This was the 5th or 6th year that 3 of my friends and I have been on the Seniors Seafood Buffet Cruise. Last year I complained about the absence of crab on the buffet and also that the price had risen by another $5.00. This year again there wasn't any crab on the buffet. In previous years there was a couple of meat dishes and a vegetable curry which was quite nice but there wasn't any meat except for some ham swimming in some kind of liquid and some chicken drumsticks also swimming in some kind of liquid. Also the price had risen by another $4.00 making it $59.00. I don't believe that the food was up to standard and there wasn’t much of it. Next year the price will probably be well into the $60s mark and I will be seriously considering if it is worth attending again. The quality and variety of the food was even lower than last year and I’m sorry but I can only give 3 stars as the standard has dropped since 2017 when I would have given 5 stars.

Response from Captain Cook Cruises: Dear customer,

Thank you for the review of your experience of your Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, so we’re disappointed that this was not to your standards on this occasion. Our menu is listed on our website and we always encourage customers to view this to understand the inclusions on their selected cruise. We believe our pricing to be equal to any contemporary dining establishment in Sydney. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too.

Thank you once again for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Seafood Buffet Lunch

12 months ago
4/5

Service: Staff was very helpful and efficient; and the food was delicious. But drinks were expensive and we had to ask for salt. I left my credit card behind but nobody bothered to email/phone me about it.
Product: It was all fresh and very nice

Review for Seafood Buffet Lunch

12 months ago
4/5

All the staffs are hard-working.

Review for Seafood Buffet Lunch

12 months ago
5/5

Service: Very clean boat/ship, Lovely friendly polite staff and excellent staff. Sorry not on my mobile.
Product: We were very satisfied and loved the fresh oysters, the pork was excellent as was the chicken legs and all salads.

Review for Seafood Buffet Lunch

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