Service: No better way to see Aussie Day than from the harbour. The Captain n crew had us on-board, settled, drink in hand n right in the action. It was happening, we were there. All the points of display; the ferries, the Tall ships, the yacht ballet, Qantas flyover.. and in a top spot to watch. Plus a great sausage sanga...
Although quite busy, the crew were obviously enjoying their jobs, the interaction with customers and the trip.
Another great time had by all...
Product: Always good value...
I did think the price rise may have included the sausage sanga (as part of Aussie Day BBQ)….

Service: The staff area typically very good which is well known about Captain Cook.
Than again you are in a service industry as well as being in a competitive environment .Your staff seem to like their job as as I believe most are from overseas and are willing to please
Product: For the price I paid I couldn’t expect too much but I was surprised there wasn’t more people on board. And I noticed that closer to the date of cruise the price came down . I don’t know why this was except the heat and maybe plenty of options for people to spend their day elsewhere.

the cruise itself was wonderful, stopping at all the right places for a full view of the activities on the harbour.
Only down side was the poor starting line up, we were told to line up at one wharf and then moved to another wharf. Instructions on where exactly the cruise would leave from was not exact, and the race to secure a table for 7 people after standing in the sun for quiet a while was not appreciated.
Although we took our own food the sausage and beard roll for $5.00 was grossly overpriced.

Service: Excellent cruise, great staff, comfortable boat. I found it easy to access the 2nd Deck even though I have difficulty walking.
Product: Great way to see the action on the Harbour on Australia Day.

Service: We had a great trip... couldn’t be better
Product: It was more than we expected. A wonderful day.

Only thing wrong was no soft drink water was hot

Entertaining, comfortable...great air conditioning

Service: Excellent way to spend Australia Day. It was relaxing, not over crowded which was wonderful and a day full of things to see and hear. The captain was witty with her commentary and very entertaining while still full of information. There were 6 of us who took our own snacks, we went upstairs when we felt like it or sat with a drink and some snacks as we pleased. With no real formalities like eating a set meal at a set time made it more relaxing. We've already decided it will be how we spend Australia Day again, next year!
Product: Excellent! We saw the ferrython and parade and many other events during the day in a very relaxed and friendly environment. A great day had by all!

Service: Informative guide
Great positioning of craft to see events
Product: 4.5hr cruising great value

The cruise set up where we could bring on board our own food was refreshing. Low stress cruise but still got to see the highlights on the harbour for Australia Day

Service: The staff was very freindly , the boat was clean and comfortable. The view was fantastic
Product: A great day out , the staff where great , the boat was clean and comfortable . Bar staff and food was great

Liked commentary.
Thought sausage sizzle was bit small!!!!!!!!!!!!for $5

Service: Was a lovely day. Enjoyed every minute of it.
Very relaxed but saw everything we wanted to see.
Love Australia Day on our beautiful harbour
Product: Easy to purchase but lucky I distracted the first time I went to buy as went I went back later that night they were on special.