Great position , good food and attentive and helpful service

Service: I was on the Christmas Day lunch cruise and the Australia Day Lunch Cruise - both on Sydney 2000. The serving staff were excellent, warm, friendly and bordering on brilliant.
When we queued up to board on Australia Day some three or four staff checked our tickets and directed us to the relevant queue for each deck. Our tickets were checked some 5 times before we got on the ship.
For Christmas lunch one woman had carriage of dealing with everybody and organising the queues. She did not have a hope, and the result was messy.
You have banners and a board out for the White Bay Cruise trip. Would it be so difficult to have a board out with a diagram of "what deck in which queue - where?".
Maybe even a banner with "Club Deck queue here" and another "Sky Deck queue here".
Product: Good food and excellent staff

Service: Will recommend Did everything well
Product: A very pleasant cruise Only annoyance is the persistence of this survey

Again, Captain Cook Cruises hosted yet another memorable Australia Day lunch cruise. We enjoyed the day immensely thanks to the great service, excellent food/beverage and expert commentary of events on the harbour.

Service: My Wife and I had the best experience ever on Sydney harbour for Australia day.
The food and service was magnificent.
The Sydney 2000 vessel was always in the right position at the right time and the food and drinks package was excellent too. Yum.
This is the only boat to be on when Australia day comes around.
5 stars from me Captain Cook Cruises and all the staff on The Sydney 2000 vessel.
Congratulations. ♥
Product: The food and drinks package was excellent.

Well planned, good food, welcoming staff

Service: Wonderful Australia Day luncheon cruise. Food was amazing & wait staff exceptional. Great way to spend the day & be part of the days Harbour festivities.
Product: Food was delicious. Atmosphere great.

Service: Easy to book. Booking staff efficient and friendly. Onboard staff fairly attentive although not always there due to the number of guests they had to attend but very good overall.
Product: Lovely could not have asked for more

Service: Punctuality, friendly service, ample food, good views from the boat, good route taken to see what was happening on the day.
Product: Everything went smoothly and food was excellent.

Service: The food and service were great and being able to watch the celebrations from the window was really good.
Product: The buffet lunch was of excellent quality.

Service: Boarding was a breeze, quick and efficient, queue moved along. The service provided by our wait staff was friendly and professional. The quality of food great and the atmosphere warm and welcoming. Wonderful way to spend Australia Day on the harbour.
Product: Little bit pricey but included food and alcohol so it's to be expected.

Service: In general, the service was good. One very minor criticism; this was a morning/afternoon harbor cruise with spirits, wine beer included. We wanted a ****** mary. Apparently, that was not considered a spirit. This may have been a language/cultural difference...in the U.S. ****** marys would always be available on this type of cruise.
Product: All expectations were exceeded.

Service: The staff were excellent. The food fresh. The chef mingled with the crowd and shared his jokes what a treat. Perhaps some lighter music would have improved the atmosphere - but this is minor as was all good
Product: The cruise was all inclusive, if we missed anything that was us not the cruise organiser

Service: Exceeded my expectations, food & staff fabulous yes I would cruise with a Captain Cook Cruises again & yes I would recommend them. Commentary was a bonus & as the staff were so professional it showed in such a positive way & created a fantastic atmosphere.
Product: Fabulous food & fabulous staff

Service: We had a great day out on the harbour for Australia Day 2018. The boat (Sydney 2000) had everything we needed and the food was great. We also got to see all the action first hand as the ship was maneuvered into the best viewing spots throughout the cruise. The staff were very friendly and helpful too.
Product: It's a bit pricey but well worth avoiding the crowds on land!

Australia Day cruise was very busy. All staff were helpful and this helped the day run smoothly. Seemed we were on the harbour all day.

The service wasn't great. Had to be reminded twice that we hadn't received our meal. The girls serving were very polite and accommodating though so it wasn't too much of a problem. The only main complaint we had was that the coffee was dreadful. No one at our table would drink it. We asked if cappuccino's were available and our server organised one for us. It was very good. I understand you can't make cappuccino for everyone so a decent quality brewed coffee would be good. I remember it was terrible last year too. Must say the quality and taste of all the meals presented was very good though.

Service: Waited too long on the phone to speak to an operator Not good enough and could loose clients It was good when spoken to an operator
Product: Yes we are looking forward to the day BUT we wanted to be in the Sirius room