Gold Penfolds Dinner

Inclusions

  • Cruise on MV Sydney 2000 or John Cadman 2*
  • Priority boarding
  • Welcome reception (for Circular Quay departures)
  • 6 course degustation dining
  • Gold seating and live music
  • Penfolds gold selection of bin & vintage wines to accompany each course
  • House spirits, local & imported beers, liqueur coffee & soft drinks
  • Million dollar views
  • Menu

Need to know

Timetable

Below are the normal departure details. Special timetables operate on selected dates.

Check Your Date   Check your date for changes

Departs Circular Quay Wharf No.6^ Darling Harbour King Street Wharf No.1
Year Round Except Sat (year round) & Fri (Nov-Mar) 7.00pm. Disembark 9.30pm 7.30pm. Disembark 10pm
Sat (year round) & Fri (Nov-Mar) 7.00pm. Disembark 10.30pm 7.30pm. Disembark 10pm or 11pm

Download Wynyard Walk Map

Car Parking  Please check your date for road closures 

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First impressions count. When only the best will do the Gold Penfolds Dinner Cruise will impress from the first moment until the last. Enjoy priority boarding and welcome reception on the top deck, upper deck Gold seating, live music, six-course degustation dining and Penfolds gold selection of private bin and vintage wines to complement each course. All set the spectacular backdrop of Sydney by night aboard your prestigious cruise ship MV Sydney 2000.

Also available Platinum Penfolds Grange Dinner    Platinum Dinner

From the moment our Gold dinner guests arrive they become the most important people in the world. Rarely does an evening pass without a young couple becoming engaged, a grown family gathers to celebrate a golden anniversary, company directors meet in a social setting or an international dignitary experiences Sydney at its very best. But our favourite guests are the quiet couples of non-descript ages or backgrounds who come just to spend time with each other.

Enjoy priority boarding, sparkling wine under a starry sky (constellation Crux is a must see for any visitor from the northern hemisphere), gold restaurant seating with views, the sultry entertainment of our lounge singer or live band, a six course tasting menu all accompanied by Penfolds gold selection of bin and vintage Australian wines or spirits if you prefer.

*About Your Vessel
Cruise aboard Sydney’s premier fleet including the spectacular Sydney 2000 and John Cadman 2, both with million dollar views and expansive cocktail decks. Our world class vessels are chosen for many international VIP dignitaries including the official arrival of Pope Benedict XVI for World Youth Day. Air-conditioned restaurant decks, private dining rooms, expansive decks and 360 degree open Star Deck are just a few of the features. Special attention has been made to ensure fantastic views from every seat with below table height windows. Sydney 2000 operates on dining cruises most days however we do always reserve the right to amend vessels at any time.

Children Under 18 Years
Please note children under 18 years must be accompanied by an adult on all dining cruises.

Dress: We recommend Smart & Stylish - collared shirts for men and jackets in winter.

Accessibility for people with a Disability Policy

Responsible Service of Alcohol Policy

Special Diet? We regret special diets cannot be catered for on the Penfolds Gold or Penfolds Platinum dinner cruises. Please refer to our Captains Dinner

Special Conditions apply to all Special Offers

YOUR SAY HARBOUR STORY - We joined your morning Harbour Story Cruise and it was a fantastic experience to us. The vessel is spacious and the story telling part is very interesting & impressive. We learnt a lot about Sydney Harbour from the commentary.  Ricky, NSW

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90 % approval from 133 responses

Date
Rating
1 week ago
5/5

Service: The service was excellent. Very warm and friendly staff that went out of their way to please.
Product: The night was really worth it. We did the Gold Penfolds Dinner and the wines were really good and the food was delicious. We were in a dreamland with the live singer - she was wonderful. The whole experience was gorgeous and I would highly recommend it, particularly for a romantic night out.

Review for Gold Penfolds Dinner

2 weeks ago
5/5

Great service and fantastic food.

Review for Gold Penfolds Dinner

2 weeks ago
4/5

Service: Overall experience was great, Only improvement would be the selection of spirits available as the whiskey was average.
Product: Price and service was great

Review for Gold Penfolds Dinner

3 weeks ago
5/5

Service: The service was fantastic and the food and wines (Penfolds) excellent. Special consideration to mobility issues also much appreciated.
Product: The wines were perfect - loved the St. Henri

Review for Gold Penfolds Dinner

3 weeks ago
5/5

What a great evening. Couldn't have been any better. The food, service, drinks, and entertainment were outstanding.

Review for Gold Penfolds Dinner

4 weeks ago
2/5

The food and wine was excellent. I thought it was especially marketed towards tourists but I should have expected it. Overall a great night

Response from Captain Cook Cruises: Dear customer,

Thank you for your review of your Gold Penfolds Dinner Cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality, regardless of nationality.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Penfolds Dinner

1 month ago
5/5

Service: Our waitress, Laksmi, was very professional and so approachable. Her manners were impeccable. She made us feel at home and very special.
Product: The food presentation was great and the wine selection a perfect accompaniment.

Review for Gold Penfolds Dinner

1 month ago
5/5

Service: Excellent night! Food was great and Edward was our amazing attendant, can't speak highly enough of him. Thanks!
Product: Excellent food, great wine, lovely atmosphere.

Review for Gold Penfolds Dinner

1 month ago
5/5

Very good and with an excellent hostess ( V*** from Indonesia) made it a very enjoyable evening

Review for Gold Penfolds Dinner

1 month ago
4/5

We were most impressed by this Cruise. Very tasty, well prepared and served food with finesse and style. Waitress was very friendly, attentive and gave excellent service. Accompanying Penfold wines were well matched with each food course. Lovely window seating. Only reservation was we felt that the evening meal with drinks was a little rushed. 2.5hrs was not enough time. Cruise should have been atleast another 1hour duration.
Music whilst dining with volcalist added to the evening cruise.
A really memorable and great experience.

Review for Gold Penfolds Dinner

1 month ago
5/5

The cruise was lovely... great food, great service, great atmosphere and great wine. Only think I could complain about is the weather outside... but that is certainly not something that could be controlled!

Review for Gold Penfolds Dinner

3 months ago
4/5

Service: service was good but not 1st class
Product: Good combination of good food and good wine.

Review for Gold Penfolds Dinner

3 months ago
4/5

Service: The Welcome and service was great, however we were taken to the top of the ship with a welcome drink and left there by ourselves, (it was extremely cold) when the waitress bought canapes to us we asked to go down stairs.

Food was beautiful and the waitress was very friendly and lovely.

Dinner / night cruise was not what we expected, we couldn't see a lot as it was dark and the windows reflected the inside of the ship.

We would cruise again, but perhaps sunset.
Product: Very Nice, smaller meals sizes.

well thought out pairing with the wine. food cost at roughly $200.00 more for the cruise is a bit steep.

Review for Gold Penfolds Dinner

4 months ago
4/5

Service: Our waiteress was lovely. Couldn’t have been more friendly and accomodating.
Product: We’ve been on this cruise a year ago and the food seemed to be better then than this time

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Dinner Cruise. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We apologise that this wasn’t the case on this occasion and please be assured your comments have been forwarded to our catering manager for review. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Penfolds Dinner

4 months ago
5/5

Service is excellent. I do the Gold dinner cruise every time i am in Sydney and cannot recommend it highly enough.

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: Excellent 5 star experience, staff were great food was great would highly recommend.
Product: Excellent experience, great staff great food perfect location of beautiful views of Sydney. The drinks were great.

Review for Gold Penfolds Dinner

4 months ago
5/5

Crew helped made a excellent experience, loved the whole trip and food just awesome!
I'll be back for sure!

Review for Gold Penfolds Dinner

4 months ago
5/5

Excellent service and food.

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: Amazing
Product: Efficient,tasty,professional

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: The crew made us feel welcome and special guests.
Product: Wines were awesome and each course was yummy

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: Absolutely fantastic food, wine, service and environment, from the music to the port it was a fabulous experience. Obviously the vivid experience was AMAZING!! Cant think of a better way to experience the show!

Thanks you for a great evening!
Product: Fantastic. see previous comment.

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: The total experience was excellent. We would do this again.
Food, wine and service were all excellent.
Our server (Edwin) I think was his name was absolutely wonderful and all praise goes to him.
We had South Australuan visitors and they were totally impressed by the entire experience.
Well done to all the crew and team.
Looking forward to next year.
Product: Refer to above comment.
Ian not best photographer but my husband and son' girlfriend have some brilliant photos. Sorry.

Review for Gold Penfolds Dinner

4 months ago
4/5

Service: quitely charming
Product: while the mnagement response was fantastic, the actual wine selection was extremely poor. The meal in itself was adequate but not impressive

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of your Captain Cook Cruise experience. We offer a range of bar packages, with a variation of prices resulting in a greater selection of beverage options available. All wines are also available for purchase if customers desire something other than the included products for their package. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.

Once again, thank you for your review.

Kind regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Penfolds Dinner

4 months ago
5/5

We thoroughly enjoyed our evening, the staff were warm, friendly and efficient. The meal first class and the accompanying wines were suitably matched to all of the courses.
We appreciated the music and it added to the whole experience.

We look forward to our next cruise with your company.

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: Vert friendly & efficient staff, first class service, great food & wine.
Product: See information described on previous comments.

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: Excellent service, friendly staff and great food....value for money
Product: Excellent service, friendly staff....value for money

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: From the very start to the completion of the cruise, the enthusiastic service, entertainment and attention to detail was absolutely first class.
Product: A culinary delight that was perfectly matched with some superb Penfolds wine.

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: The food was brilliant & the service faultless. We had a really wonderful evening & would recommend it to anyone.
Product: We all thought the food was very good & the service excellent. It certainly wasn’t cheap, but it surpassed our expectations.

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: I would most certainly would recommend this cruise to friends and family. The service we received was excellent!
Product: This was wonderful! Excellent service the best views!

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: Fabulous experience, felt special from the moment we boarded. Food was restaurant quality and service impeccable.
Product: Great wines paired beautifully with the meal

Review for Gold Penfolds Dinner

4 months ago
2/5

Service: We were on the Penfolds cruise in 2017 and found the atmosphere was so much better. We also had a band which was great because we could get up to dance. This year we only had 20 people in total and a piano was all the entertainment we had. I would have preferred to pay less and be down stairs. The staff, however and the meals were amazing.
Product: Food and wines were awesome.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Dinner Cruise. We were disappointed to read that you felt the atmosphere wasn’t to your standards. Our cruise times are listed on our website for complete transparency for our customers and we follow this as closely as possible. We apologise if you felt this was not the case on this occasion.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Penfolds Dinner

4 months ago
5/5

Service: We absolutely loved the Dinner and Cruise. The service was excellent! All staff were very friendly. We celebrated our 5 year anniversary and it was lovely. The food was amazing and the pianist played a very nice selection of music. Thank you!
Product: It was amazing! It went beyond our expectations!

Review for Gold Penfolds Dinner

4 months ago
5/5

Excellent service et repas tout à fait délicieux. Je recommande cette belle expérience sur le Captain Cook Cruises.

Review for Gold Dinner Cruise

4 months ago
5/5

Very good services from pier to pier.

Review for Gold Dinner Cruise

4 months ago
5/5

Captain Cook Cruises's fully delivered on our promised experience. Only nuisance was the fact that the e-ticket, for our online and very early booking for the dinner cruise, advised contradictory boarding locations. We had to telephone your office for clarification.

Review for Gold Dinner Cruise

4 months ago
5/5

Excellent experience and service and staff exceptional.

Review for Gold Dinner Cruise

4 months ago
5/5

Kelly was a wonderful help and quick to anticipate what we wanted and the whole experience was lovey.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: We love the service and thr wine selection
Product: As above worth the price in my opinion

Review for Gold Dinner Cruise

4 months ago
5/5

Service: As we decided to do Vivid cruise only 2 days prior, there wasnt much avialable, the Captain cook Gold Penfolds dinner and drinks cruise package was avialable, however at a price that was out of our price range. But we booked anyway ( i'll have to work harder this week) we are so glad we did. On arrival we were greeted with a glass of champaigne and lots of welcomes from the waiting staff. Dinner was 5 coarse degostation meal, with different wines (Penfolds) to complement each coarse. Midway though dinner we were told to go up on the top deck to view the Vivid light show. Spectacular. Not crowded, very peiceful and just amazing. We finished our meals and more wine (im a beer drinker) there was plenty of beer avialable too. Easy music fabulous view, food and wine to perfection, we cruised our beautiful harbour for an hour before our evening ended. Over 3 hours of pleasure. Highly recommend. Cheers Gav and Julie
Product: Unbeleivable, everything was perfect.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: Everyone I spoke with by phone and in person at two different counters were extremely polite, kind and courteous. On board we were greeted warmly and handed a glass of champagne. Our waitperson, a darling woman named Bella, was unusually attentive and friendly. We toured Sydney Harbor at night during Vivid and it was breathtaking! Oh, and the food and wine selections were perfect! We had live music and we were celebrating our 40th wedding anniversary and we were announced and given a special dessert. So very nice!
Product: Fabulous experience! A great way to see the Vivid light shows.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: Very courteous and helpful service from the time before we even boarded the cruise . The seating , meals , service and entertainment ( 2 man band ) alone was fabulous enough , let alone cruising while VIVID was on . Fantastic and memorable night.
Product: superb seating , meals , service and entertainment by 2 man band

Review for Gold Dinner Cruise

4 months ago
4/5

Service: Very friendly, efficient wait staff. Welcome crew most supportive to mobility challenged geriatric. The stairs to top deck were a challenge, but we wanted table service. Great for friends of 40 years to catch up.
Product: The need to go down and up stairs to toilets during cruise for mobility challenged.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: Service was excellent. Could not have had a better experience. Kelly and Joanne looked after us very well.
Product: The experience was amazing. The food was exceptional, the wine Divine and the service impeccable. You MUST do this! Especially for Vivid. I'll do it again!

Review for Gold Dinner Cruise

4 months ago
4/5

Service: Very professional.
Product: Very nice evening, but a bit pricey.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Dinner Cruise. We were disappointed to read that you felt the food on your cruise wasn’t to your standards. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager. We agree that the great service and amazing views of the Sydney make for an enjoyable experience.


Once again thank you for your feedback.


Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

4 months ago
5/5

Service: We both had a fabulous time on the Gold Dinner Cruise, on Tuesday 29th May. This was a special surprise for my wife, and as far as I am concerned it went off without a hitch. The food was superb, and incredibly well presented. Our waitress Arina, always arrived promptly with the Penfolds wine that had been selected to match the current course. I had called the previous day to check if lamb was being served, a meat both of us don't eat, and to ask if our beef course could be cooked well. When the steak arrived it was cooked perfectly and tasted delicious. Although I had paid the extra $50 to guarantee a window table, unfortunately, the weather clouded over we didn't see the moon come up over the Opera House. However, our view of the buildings lit up for "Vivid" more than made up for this. All in all a great time was had by wife and I, and something I've been telling our friends and family about.
Product: Highly recommended for that special intimate evening meal on the harbour.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: The staff couldn't do enough for you...nothing too much trouble and always with a smile. Food and wine really good for a dinner cruise.
Product: Great value for money and exceptional service

Review for Gold Dinner Cruise

4 months ago
2/5

Service: We thoroughly enjoyed the actual cruise however our disappointment in the communication of the departure point cannot be expressed enough. With each document sent providing different advice as to the departure point, actual package purchased and other things, we nearly missed the departure, having to dart from circular Quay to King St Wharf.
GET IT RIGHT - ALL DOCUMENTS NEED TO BE ACCURATE
Product: great way to see Vivid
Food and wine nice

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Dinner Cruise. We were disappointed to read that you felt the cruise itinerary wasn’t communicated effectively. Thank you for your recent review of our Captains Dinner Cruise. We were disappointed to read that you felt the cruise itinerary of your cruise wasn’t clear and that communication of this wasn’t to your standards. Unfortunately wharf access is limited at Circular Quay due to Vivid Sydney. We have endeavoured to communicate this via our website showing departure points for your cruise date: https://www.captaincook.com.au/sydney-harbour-cruises/dinner-cruises/captains-club-dinner/?date=28/05/2018&adults=1&children=0. In addition to this, we have implemented an A-frame detailing this information outside our ticketing office at Circular Quay, as well as a recorded message on our phone lines.

Once again thank you for your feedback and we apologise for this inconvenience.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

4 months ago
5/5

Service: The staff were very friendly and helpful.
Product: The whole night was very enjoyable from the start to the finish. Never felt over crowded. Food and wine was great, and the band was good.

Review for Gold Dinner Cruise

4 months ago
5/5

We were more than presently surprised with the quality of the food and drink, the service and the overall decor of the vessel.

Would definitely consider another dinner cruise when visiting Sydney.

Review for Gold Dinner Cruise

5 months ago
4/5

I loved the food and the service. The band was good and view couldn't be better.wine was also nice.

Review for Gold Dinner Cruise

5 months ago
5/5

Service: Our party had the most wonderful time at my 70th Birthday Celebration ! The Degustation Menu was outstanding as were the matching wines ! Our waiter Elmer was wonderful and very very attentive and such a pleasant man... thank you Elmer for making our cruise so very enjoyable !! The lady singer was exceptional too and we had so much fun dancing !
So a huge thank you to Captain Cook Cruises and all those involved for making my Birthday a night to remember !!
Product: 5 Gold Star in a class of its own !!!!

Review for Gold Dinner Cruise

5 months ago
5/5

Service: Welcoming atmosphere delicious food and professional service makes the company stand out
Product: Very reasonable price for amazing product

Review for Gold Dinner Cruise

5 months ago
5/5

Service: great service all over the cruise always smiling
Product: great team onboard the vessel

Review for Gold Dinner Cruise

5 months ago
2/5

Service: This was our third time joining Gold Penfolds dinner cruise and it was not as enjoyable as the 2 previous times. There was no ambience, your staff was flat with no personality and the music was poor.
Product: It was far too expensive for the overall quality of the evening, including food, service, ambience

Response from Captain Cook Cruises: Dear Customer, 

Thank you for your recent review of our Gold Dinner Cruise. We were disappointed to read that you felt the ambience, service and value you received on your cruise weren’t to your standards. We can assure you that our staff are trained to provide our customers devoted and efficient service. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager. Our entertainment is designed to provide an entertaining background to the conversations and ambience of this fine dining experience. However, please be assured we have forwarded your comments onto our entertainment manager. We believe our pricing to be equal to any contemporary dining establishment in Sydney.

Once again thank you for your feedback. 

Kind Regards,  
Head of Customer Service  
Captain Cook Cruises

Review for Gold Dinner Cruise

5 months ago
5/5

My wife and I had a great night out. Beautiful food with great service.

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Staff were great and so was the food
Product: Good value for the cruise and entertainment

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Wonderful evening of great food, scenery, service and of course many tastings of Penfolds wines.
Product: Great value for evening affair.

Review for Gold Dinner Cruise

6 months ago
5/5

Very attentive and friendly service.

Review for Gold Dinner Cruise

6 months ago
2/5

Wasn’t at the standard as last year. Didn’t appreciate being with other guests that had paid a lot less then us. Food was ok but nothing like last year. All in all we were disappointed.

Response from Captain Cook Cruises: Dear Customer, 

Thank you for your recent review of our Gold Dinner Cruise. We were disappointed to read that you felt the seating and food you received on your cruise weren’t to your standards. Whilst seating is dependent on the number of guests for each dining cruise, we always uphold and maintain premium service and ambience of the evening. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We apologise that you felt that this wasn’t the case on this occasion, however please be assured that your comments have been forwarded to our catering manager for review. 

Once again thank you for your feedback. 

Kind Regards, 
Head of Customer Service 
Captain Cook Cruises

Review for Gold Dinner Cruise

6 months ago
4/5

Service was excellent until we reached Wharf 6 and our dessert or coffee hadn't been served and we were told we have 5 minutes to eat and get off or we would go to Darling Harbour.

Review for Gold Dinner Cruise

6 months ago
5/5

Lovely evening with great food and wine. Staff very attentive

Review for Gold Dinner Cruise

6 months ago
4/5

Service: The food and service was very good as per our previous Captain Cook dinner cruises. Everyone in our party enjoyed the Penfolds wine choices.
The only negative was the timing. We had only just begun to enjoy the city views with our sparkling wine and canapes when we were summoned to go down to our table inside. Our overseas guests would probably have enjoyed the cruise even more if they had been on deck a little longer. An extra half hour for the overall dinner cruise would have allowed for a better experience.
Product: We felt a little rushed at the begining when we had to down to our table just after leaving circular quay

Review for Gold Dinner Cruise

6 months ago
5/5

The service we had was great. The staff were very accommodating. The Gold Dinner is a lovely experience, time passes by so quickly because you’ll be enjoying yourself.

Review for Gold Dinner Cruise

6 months ago
5/5

Service: It was a fabulous experience which made our 40th wedding anniversary so memorable. The staff were excellent throughout. I would recommend you to my friends.
Product: Good value with good food and wine.

Review for Gold Dinner Cruise

6 months ago
5/5

Service: The food was very good as well as the Penfolds paired wine with each of the 6 courses!
Product: Great food and wine as well as the scenery!

Review for Gold Dinner Cruise

7 months ago
2/5

Dish is ordinary, but good service

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of our Gold Dinner Cruise. We delighted to read you enjoyed our service but disappointed that you felt we were not able to meet your expectations regarding the food on your cruise. Our aim is always to provide an extensive variety of options maintaining the highest standards of quality. We continually monitor all aspects of the production chain including receipt, storage, distribution, cooking and presentation to ensure a top quality and consistent product is presented to our guests. We apologise if you felt this was not the case on this occasion. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review for this is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too. 

Once again thank you for your feedback.

Kind Regards, 
Head of Customer Service  
Captain Cook Cruises

Review for Gold Dinner Cruise

7 months ago
5/5

Service: Brilliant service by waiting staff, felt warmly welcomed, superb entertainment with lovely songs, music, and dance. Top of the range, wine and fine dining. Lovely crowd, pleasant voyage with good views of harbour. Fully worth the experience.
Product: Lovely food with fine dining experience, best wines, lovely, friendly waitress.

Review for Gold Dinner Cruise

7 months ago
5/5

Service: We were on honeymoon and treated like royalty on board, Fabulous food and Penfold wine
Product: Fabulous cruise-treated like stars

Review for Gold Dinner Cruise

7 months ago
5/5

Service: Fantastic! Faultless! Wonderful!
Product: It was a perfect night if food, wine, service and smiles.

Review for Gold Dinner Cruise

7 months ago
5/5

Service: The customer service was fantastic
Product: Great choice of menu with fantastic wines to match

Review for Gold Dinner Cruise

7 months ago
4/5

Overall very good. Music (piano player) was very dated. Food and service very nice

Review for Gold Dinner Cruise

7 months ago
5/5

Service: Exceptional, staff were genuinely friendly & polite, food was amazing,, we had a fantastic time & will do it again, thank you
Product: We booked online, super easy

Review for Gold Dinner Cruise

7 months ago
5/5

Food was delicious, staff were extremely friendly especially Bella. Definetly be recommending to friends and family

Review for Gold Dinner Cruise

7 months ago
5/5

Service: The crew aboard the MV Sydney 2000 were exemplary in their service. The food was delicious and the Penfolds wines impeccable.
Special note to thank Johanna for her excellent service
Product: As explained in the previous page

Review for Gold Dinner Cruise

7 months ago
2/5

All good BUT......it was a real rush at the end, eat your sweet, drink up we are back at circular quay, without that rush at the end (which did spoil a good night) we would be 4/5 stars. You must sort that bit as we all want to relax after dinner.......no excuses now!

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of our Gold Dinner Cruise. We were disappointed to read that you felt we were not able to meet your expectations regarding your cruise itinerary. Our cruise times are listed on our website for complete transparency for our customers and we follow this as closely as possible. This cruising itinerary is optimised for our six-course degustation and the timing of our courses coincides with specific timing for our customers enjoyment. Please be assured your concerns have been forwarded to our catering and hospitality manager to ensure the appropriate action is implemented.

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

8 months ago
2/5

Service: the service was very good. All staff pleasant.
Product: Prompt. A bit slow answering phones. Meal nice but way to rushed. For the price cruise should go for at least 3 to 31/2 hrs.

Response from Captain Cook Cruises: Dear Customer, 

Thank you for your review of our Gold Dinner Cruise. We were disappointed to read that you felt we were not able to meet your expectations regarding the cruise duration and reservation call waiting times. Waiting times on the phone vary depending on the timing of the call, as the number of customers calling fluctuates at certain times. However, our staff are trained to be as quick and efficient as possible to minimise this time. Our cruise duration is optimised to provide the best timing between courses, as well as allowing customers to enjoy the ambience and views unobstructed by food. However, we will certainly take your views into consideration in the future.

Once again thank you for your feedback. 

Kind Regards,   
Head of Customer Service   
Captain Cook Cruises

Review for Gold Dinner Cruise

8 months ago
1/5

We never got a trip because we didn’t find the wharf, so we loose it 😞

Response from Captain Cook Cruises: Dear Customer,

Thank you so much for your comments regarding your Gold Dinner Cruise. We are disappointed to hear that you were unable to find our wharf and therefore attend your cruise. We always encourage customers to view their departure point and make plans regarding this well in advance of the departure time. Our reservation staff are always happy to assist with any enquiries you may have regarding your cruise. However, in this regard we would like to offer you a cruise credit to the full value of your cruise. We hope this rectifies your views of our company. 

Once again thank you for your feedback.

Kind Regards,   
Head of Customer Service   
Captain Cook Cruises

Review for Gold Dinner Cruise

8 months ago
5/5

Service: Exce;;ent
Product: Sydney Harbour, Gold Dinner a menu of delights

Review for Gold Dinner Cruise

8 months ago
5/5

Service: Staff were very helpful. We took our 1 year old daughter and very understanding
Product: Very good. I have done lots of cruises and was above normal standards

Review for Gold Dinner Cruise

8 months ago
5/5

Service: We had a fantastic meal, service was attentive and considerate. The live music was well suited to the atmosphere and the musicians were talented. The weather was perfect and we got the Valentine's day experience of a lifetime.
Product: I think for the time we had on board, the quality of the food and wines it was fairly priced.

Review for Gold Dinner Cruise

8 months ago
5/5

Mika was really nice to us and very polite

Review for Gold Dinner Cruise

8 months ago
5/5

Service: Our Sydney Harbour dinner cruise was amazing!!! The service was exceptional and the staff went above and beyond to be attentive, kind and informative all evening. We had a wonderful time aboard and was a wonderful way to finish our holiday in Sydney.
Product: The food was great and the wines were so well matched. We were left feeling very full and satisfied!

Review for Gold Dinner Cruise

8 months ago
5/5

This was the most amazing experience And I would recommend this to everyone.

Review for Gold Dinner Cruise

8 months ago
5/5

Everything went excellent.
Service: Mika was outstanding
Food: delicate and delicious every single dish
Wine: superb the whole range
Environment: great music, We really enjoyed the piano

Review for Gold Dinner Cruise

8 months ago
5/5

The weather played ball and sailing around the harbour with all the sites was absolutely fantastic.

The service was even better than last year, attention to detail was on point and the entertainment was excellent.

It's the second time we've booked this Valentines Penfold's cruise and I can say it won't be the last.

Review for Gold Dinner Cruise

8 months ago
5/5

I greatly enjoyed the cruise. Well organised. Professional helpful staff. No waiting for anything. Acknowledged my wife's birthday which greatly please her. I would recommend it.

Review for Gold Dinner Cruise

8 months ago
5/5

Excellent food and service

Review for Gold Dinner Cruise

8 months ago
5/5

An excellent evening, attentive staff, good food and the wines linked to the courses were very enjoyable.

Review for Gold Dinner Cruise

8 months ago
5/5

Service: The service was excellent. Nadia was a great host
Product: Simple and easy to purchase, but left with a little confusion over where to board. A quick phone call sorted everything.

Review for Gold Dinner Cruise

8 months ago
5/5

Top night out. Great food , free flowing drinks and wine and attentive staff with a sense of humor not to mention the stunning scenery passing by.

Review for Gold Dinner Cruise

8 months ago
5/5

Service: Gold Dinner cruise - Excellent service from Juliane and the rest of the staff involved. Delicious food and generous servings of wine. Great ambiance. Wonderful Experience.
Product: Easy to purchase tickets over the internet. Destination was easy to find at Circular Quay.

Review for Gold Dinner Cruise

9 months ago
5/5

Service: Penfolds wine was amazing, food was delicious, views were spectacular, waiter was such a dude (he definitely added to the whole experience). We just wish it went a bit longer and we had time between courses to go up on deck to take in more of the views
Product: Wine and food was great! Our friend doesnt eat seafood so possible could make other options available
Plenty of food! We were all so so full

Review for Gold Dinner Cruise

9 months ago
5/5

The whole experience on the captain cook cruise was excellent we was more than impressed by the whole experience and the service was impeccable what a great evening our guess was very impressed also.

Review for Gold Dinner Cruise

9 months ago
4/5

Friendly staff and good food. We were one of about 4 parties on the gold cruise so we got extra special attention.

Review for Gold Dinner Cruise

9 months ago
5/5

Service: The service was unbelievable. Our steward Joe was amazing. The one big downside was a woman named Julie at the check in. We ask if there was a possibiliry of and upgrade to a window seat. She clicked away a her computer and finally said yes. That wil be $50. We paid cash. No receipt. She wrotr window on our tickets all good. When we got on board there were only 12-14 people. We would have had a window seat anyway!
Product: Couldn't fault it. Will definitely do again

Review for Gold Dinner Cruise

9 months ago
5/5

Service: Great service and experience will be back again
Product: Great value for money have recommended to friends and will be booking again

Review for Gold Dinner Cruise

9 months ago
5/5

Service: The atmosphere is great. Both food and wine quality is great and of course the services of the staff is wonderful. We did have a great time .
Product: Value for money . Nice view

Review for Gold Dinner Cruise

9 months ago
2/5

Food portions were too small for a 6 course meal, dessert came with only 5 minutes left until arrival. My partner found a piece of hair in her dessert but did not want to complain as to ruin the date and there wouldn't be enough time to get another one remade. Overall the food was average.

Service was 10/10 great, thank you to the kind korean lady who served our table.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of our Gold Dinner Cruise. We were disappointed to read that you felt we were not able to meet your expectations regarding your food and drinks. We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Your concerns have been forwarded to our hospitality manager. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review in this regard is very satisfying to receive.

Once again thank you for your feedback.

Kind Regards, 
Head of Customer Service 
Captain Cook Cruises

Review for Gold Dinner Cruise

9 months ago
5/5

Service: An amazing experience, we still can't decide what was better - the food or the view!
Product: An amazing experience, we still can't decide what was better - the food or the view!

Review for Gold Dinner Cruise

9 months ago
5/5

Service: yes, we would buy from them again. Food was excellent, so was the service
Product: It was a perfect Holy evening for us

Review for Gold Dinner Cruise

9 months ago
5/5

Service: A great experience , fantastic meal and excellent service
Product: Excellent food ,drink and service

Review for Gold Dinner Cruise

9 months ago
5/5

Service: Went on our first date 26 years ago and came back to celebrate our 25th wedding anniversary. So glad we did. Had a wonderful evening with delicious food and delightful service. Definitely hope to return again for Valentines Day.
Product: Delicious food, delightful service and first class views.
Celebrated our 25th Wedding anniversary and was so glad we chose this wonderful cruise for this special day.

Review for Gold Dinner Cruise

9 months ago
5/5

The food, service, staff and overall experience was incredible. First class all the way. Would highly recommend this particular cruise to anyone

Review for Gold Dinner Cruise

9 months ago
5/5

Really good. Hayley was fantastic

Review for Gold Dinner Cruise

9 months ago
5/5

Service: The staff on board were fantastic. I think the lady that looked after us was Kelly and she couldn’t have been more helpful.
The food was so good. 6 courses was a lot to get through though 😀. The wine that accompanied each course seemed perfectly matched.
All over a memorable night.
Product: Booking process was easy, all done on line and no problems

Review for Gold Dinner Cruise

9 months ago
5/5

Service: all staff were wonderful, highly attentive to our needs
Product: we had a great time. a wonderful way to spend xmas eve on the harbour

Review for Gold Dinner Cruise

10 months ago
4/5

The staff were very helpful and polite. It would have been nice to have a drink at the table when we first sat down as the guys had a beer, but the ladies had to wait for the first wine to be served with the meal.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your review of our Gold Penfolds Dinner. The Gold Penfolds Dinner includes additional wines as well as beer and house spirits. We apologise for the inconvenience and misunderstanding. We agree that the great service makes for a wonderful day in the beautiful Sydney Harbour. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too. 

Once again thank you for your feedback.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

10 months ago
2/5

Service: The staff tried to give customer service to their knowledge ability. They had poor knowledge of the drinks they were pouring, some that asked for bourbon got malibu, some that asked for bacardi got bundaberg UP rum, some that asked for scotch got Jack Daniels. This was a penfolds gold dinner and the lack of knowledge of penfolds wines was extraordinary by the servers, my bottle shop staff were telling them what they should have been telling their customers. It was definitely a display of lack of product knowledge and considering the tickets were over $200 each person I expected more. The food was extremely small and basic for the cost and the chefs laying on the steps in between service wasn't exactly the best look health wise nor any other reason. The only positives were that the boat was clean and the views were great, could have got better value and service on a river cat.
Product: Poor value for what you get especially with the lack of knowledge.

Response from Captain Cook Cruises: Dear Customer, 

We appreciate your honest and straightforward comments regarding your experience on the Penfolds Gold Dinner Cruise. We certainly regret that we did not meet your expectations as we normally receive positive comments on this product. Our staff are given thorough product insight into both our food and wine to provide an accurate description of the products. The food and wine portions, are of a smaller portion size due to the six different de-gustation courses we serve throughout the evening; we wouldn’t want to ruin your appetite by the second course! We always encourage guests to talk to the Cruise Director on board if they have any concerns, as they will be able to solve the problem immediately. Please be assured we have sent this feedback to our Hospitality Manager to allow us to look into this with greater insight. 

Once again, thank you for your review. 

Kind Regards, 
Head of Customer Service 
Captain Cook Cruises

Review for Gold Dinner Cruise

10 months ago
5/5

Friendly, efficient service.

Review for Gold Dinner Cruise

10 months ago
4/5

Service: Excellent
Product: Great wine and food
Very attentive staff

Review for Gold Dinner Cruise

10 months ago
5/5

Service: excellent
Product: Most of the dishes were excellent but the pasta dish was a level below that.

Review for Gold Dinner Cruise

10 months ago
5/5

Service: Unsere Gold Penfolds Dinner-Cruise in Sydney verlief perfekt.
Begrüssungscocktails und Betreuung haben uns voll überzeugt.
Das mehrgängige Essen mit den ausgezeichneten korrospondierenden Weinen
waren ein Genuss.
Wir können diese Arrangement uneingeschränkt empfehlen!
Product: siehe Kundenzufriedenheit

Review for Gold Dinner Cruise

10 months ago
5/5

Service: Absolutely fantastic cruise. Did the Penfolds cruise, brilliant, with attentive staff, from the moment we boarded, to the moment we got off. Every wine for each course of food was introduced. couldn't find a single fault
Product: Absolutely fantastic cruise. Did the Penfolds cruise, brilliant, with attentive staff, from the moment we boarded, to the moment we got off. Every wine for each course of food was introduced. couldn't find a single fault

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Penfolds Cruise. We were pleased to read that you enjoyed this fantastic cruise. We agree that the great food, wine and service makes for a wonderful evening in the beautiful Sydney Harbour. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too. 

Once again thank you for your feedback and recommendation it is greatly appreciated.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

10 months ago
2/5

Lovely craft, pleasant staff.
Meal was pleasant but portions small. We had one canape on the upper deck because we were then ushered downstairs and nothing else was offered whilst we were seated.
Wines were disappointing, half glasses and we couldn't get a soft drink.
When coffee arrived we had docked so had to leave.
Overall a poor experience, not worth the money and all very rushed.

Response from Captain Cook Cruises: Dear Customer, 

We appreciate your honest and straightforward comments regarding your experience on the Penfolds Gold Dinner Cruise. We certainly regret that we did not meet your expectations as we normally receive great comments on this product. The food and wine package is a degustation, and therefore 6 courses of wine and food. The portion sizes are smaller as we want to showcase our high-quality dishes and wine. Likewise our wine degustation is designed to showcase the exquisite flavour of the high quality wines we have sourced, and therefore provide an adequate amount of wine to sample the taste. Additional drinks can be requested by request for no additional charge.  We always encourage guests to talk to the Cruise Director or our hospitality staff on board if they have any concerns, especially regarding food & beverage as they will be able to solve the problem immediately. 

Once again, thank you for your review. 

Kind Regards, 
Head of Customer Service 
Captain Cook Cruises

Review for Gold Dinner Cruise

10 months ago
2/5

Service: The staff on the boat were great, the office staff and telephone staff were not as helpful. No communication why the boat was late.
Product: The service was great but some of the cuisine was very average. The lamb was cold and not very tender, the same for the beef.

Response from Captain Cook Cruises: Service rating : Dear Customer, 

We appreciate your honest and straightforward comments regarding your experience on the Penfolds Gold Dinner Cruise. We certainly regret that we did not meet your expectations as we normally receive great comments on this product. Please be assured we have sent this feedback to our Hospitality Manager to allow us to look into this with greater insight. 

Once again, thank you for your review. 

Kind Regards, 
Head of Customer Service 
Captain Cook Cruises


Product : Dear Customer, 

We appreciate your honest and straightforward comments regarding your experience on the Penfolds Gold Dinner Cruise. We certainly regret that we did not meet your expectations as we normally receive great comments on this product. Please be assured we have sent this feedback to our Hospitality Manager to allow us to look into this with greater insight. 

Once again, thank you for your review. 

Kind Regards, 
Head of Customer Service 
Captain Cook Cruises

Review for Gold Dinner Cruise

10 months ago
5/5

Service: Amazing service, all the staff were friendly & efficient. We booked the Penfolds Gold dinner cruise. I would very highly recommend this for anyone but perfect for a special occasion
Product: Everything was perfect. Website was easy to navigate. Instructions at Circular Quay by the staff were great, canapés on top deck were amazing with the wonderful views of the harbour. Food was excellent & there was plenty of it & we really enjoyed the way the wines were paired with the meals. Service was great. We booked & paid extra for a window table, which even tho' there were not all that many people on board, was definitely worth the extra cost as the harbour lights just added to the experience. The only downside (& it was minor) was the piano player was just a tiny bit too loud.

A truly memorable experience & one we will repeat. Couldn't recommend it highly enough

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Penfolds Cruise. We were pleased to read that you thoroughly enjoyed this fantastic cruise. We agree that the great food, views and service makes for a wonderful day in the beautiful Sydney Harbour. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too. 

Once again thank you for your feedback and recommendation it is greatly appreciated.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

10 months ago
5/5

Lovely cruise with delicious food, music, wine and staff! The view from the Harbour was incredible and unforgettable. Arina showed us such a good knowledge about the drinks and the plates and always very friendly.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Penfolds Dinner Cruise. We were pleased to read that you thoroughly enjoyed this fantastic cruise. We agree that the great food, entertainment, wine and service makes for a wonderful evening in the beautiful Sydney Harbour. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too. 

Once again thank you for your feedback and recommendation it is greatly appreciated.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

10 months ago
5/5

Service: It was the most memorable experience it couldn't be better for my 70th birthday. The staff were wonderful so obliging obviously well trained. Coming from Perth it was quite an experience staff aren't so helpful here. We spent a week in Sydney and it was the highlight of the trip. The food was to die for the steak OMG wonderful.
Product: The best service and food ever. Certainly good chefs on that cruise.

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Penfolds Dinner Cruise. We were pleased to read that you thoroughly enjoyed this fantastic cruise on your 70th birthday! We agree that the great food and service makes for a wonderful evening in the beautiful Sydney Harbour. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too. 

Once again thank you for your feedback and recommendation it is greatly appreciated.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

10 months ago
5/5

Absolutely great service, food and experience!

Response from Captain Cook Cruises: Dear Customer,

Thank you for your recent review of our Gold Penfolds Dinner. We were pleased to read that you thoroughly enjoyed the food on this great cruise. We agree that the great service makes for a wonderful experience in the beautiful Sydney Harbour. As you know we do strive to deliver world best practice customer service from booking all the way through to the end product – so your review is very satisfying to receive. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department managers. We are sure they will value the positive feedback too. 

Once again thank you for your feedback and recommendation it is greatly appreciated.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

11 months ago
5/5

Service: The service was incredible - in fact the whole night was amazing.
Product: thank you for an amazing night - it was our wedding anniversary

Response from Captain Cook Cruises: Dear Terry,

Thank you for the review of your Gold Dinner cruise with us on Sydney Harbour. We were delighted to read that you enjoyed the cruise and that the service added to this auspicious occasion. We are thrilled that we were able to make your wedding anniversary special. 

Once again thank you for your feedback, it is greatly appreciate by all our staff.
Kind Regards, 
Head of Customer Service 
Captain Cook Cruises

Review for Gold Dinner Cruise

12 months ago
5/5

This was our 2nd 'Gold Dinner' (first one just my wife and me, and last one with another 6 friends). We're going to make this an annual event and we have at least another 3 couples wanting to join us. It was brilliant and the food, wines, entertainment and service were all 5 star. And many thanks to our host for the night, Joey. He was fantastic.

Response from Captain Cook Cruises: Dear Garry,

Thank you for your recent review of your Gold Penfolds Dinner cruise with us on Sydney Harbour. We were delighted to read that the food & wine selection was of your standards and that Joey was attentive and friendly with you. Your comments are very much appreciated by all our hospitality and catering staff and a copy of your email has been forwarded onto their department manager.  We are sure they will value the positive feedback. We look forward to making your new annual event delightful and hope to see you soon.

Once again thank you for your review and recommendation, it is appreciated.

Kind Regards,
Head of Customer Service
Captain Cook Cruises

Review for Gold Dinner Cruise

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