Dinner Cruises

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Sydney Harbour by night....it doesn't get any better than this. Secure your dinner cruise seat today aboard Sydney's most prestigious cruise ships MV Sydney 2000 and John Cadman 2. Offering million dollar views, expansive viewing decks, dining rooms and a range of menu and entertainment options for every event and budget. An experience not to be missed ...

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See our full range of dinner cruises including:-

Gold Penfolds Dinner
First impressions count. When only the best will do this cruise will impress from the first moment until the last. Every Gold Penfolds Dinner guest is the most important person in world to us, and before you depart you'll know its true.

Captains Dinner
The Captains Dinner has my personal seal of approval. This cruise has it all - the best vessel, quality a la carte dining (including vegetarian options), a comprehensive wine list, live music and dancing.

Starlight Dinner
Sydney's best value dinner cruise. Enjoy contemporary three course a la carte dining and the mesmerising views of Sydney by night.

Sunset Dinner
Pre-theatre dining or a great way to finish a spectacular day sightseeing. The 5.00pm departure takes in all the colours of autumn/spring sunsets, winter twilight and the endless days of summer.

Sunset Steak & Lobster Dinner
Available for a limited time only, our popular Sunset Dinner Cruise with an optional premium 3 course set menu including Steak & Lobster main course. This early dinner cruise is a great way to finish a fun day sightseeing or to begin your evening at the theatre. The 5.00pm departure takes in all the colours of autumn/spring sunsets, winter twilight and the endless days of summer. 

 

Dinner Cruises do not operate Christmas Day. Special or limited timetables operate on 26 & 31 December, 26 January and selected special events.

Accessibility for people with a Disability Policy 

Special Conditions apply to all Special Offers


Select cruise and date below View Special Offers

Options Wed May 25 Thu May 26 Fri May 27 Sat May 28 Sun May 29 Mon May 30 Tue May 31
More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • Priority boarding & welcome reception
     - available for Circular Quay departures
  • 6 course degustation dining
  • Gold seating and live music
  • Penfolds gold selection of bin & vintage wines to accompany each course
  • House spirits, local & imported beers, liqueur coffee & soft drinks
  • Million dollar views

Updating cruise availability...

More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • 3 course Contemporary Australian a la carte dining
  • Great live music and dancing
  • Million dollar views
More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • 3 course Contemporary Australian dining
  • Million dollar views
  • Reserved seating
More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • 3 course premium set menu including Steak & Lobster main course
  • Tyrrells sparkling & still wines, beer & soft drinks
  • Million dollar views 
More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • 3 course Contemporary Australian a la carte dining (set entree)
  • Tyrrell's sparkling & still wines, beer & soft drinks
  • Million dollar views
More Info
  • Christmas Party Buffet Dinner
  • DJ entertainment from 9.30pm
  • MV Sydney 2000 Show Deck (Friday)
  • MV John Cadman 3 (Saturday)
  • Shared party tables

Other Cruises - Special Events

Christmas Day
25 December
Valentines Day
14 February
Vivid Festival
May - June
Seniors Week
March
Whale Watching
May - November
Boxing Day
26 December
Christmas in July
July
Football Transfers
June - October
Earth Hour
March
Food Festival
Good Food Month High Tea
New Years Eve
31 December
Christmas Parties
November - December
Mothers Day
May
Syd Intl Boat Show
August
Easter Show
Sydney Royal Easter Show
Australia Day
26 January
Melbourne Cup
November
Fathers Day
September
Biennale
March - June
School Holiday Fun
Great Offers for Kids

95 % approval from 511 responses

Date
Rating
25 Hour(s) ago
5/5

Great Service, Staff were friendly, GREAT FOOD, Great Atmosphere

Review for Captains Club Dinner Cruise

26 Hour(s) ago
4/5

Service: Enjoyable night, staff weren't overly helpful.

Product: For the price we paid i feel the meal was very underwhelming.

Review for Captains Club Dinner Cruise

40 Hour(s) ago
5/5

all up it was great

Review for Captains Club Dinner Cruise

40 Hour(s) ago
5/5

Overall great experience. Well organized. It did take a bit to get drinks but overall wonderful experience. Great music and they made it special for my moms birthday with a sparkler in her dessert :)

Review for Captains Club Dinner Cruise

41 Hour(s) ago
4/5

Service: Everything was good. the lounge singer was not so good.

Product: Everything was good. the lounge singer was not so good.

Review for Captains Club Dinner Cruise

22-May-2016
5/5

Service: To book was extremely easy. Once we were on board we were treated as though we were the only passengers

Product: 100o/o better than expected. Will recommend to those going to Sydney as a must do.

Review for Gold Dinner Cruise

22-May-2016
2/5

Service: I enjoyed the service but not the food . Not enough options for the starter. I was expecting a band was boring for younger people.

Product: Not enough option for the starter

Not very good quality food compare to price. Dessert not enough options.

Review for Starlight Dinner Cruise

22-May-2016
4/5

very good staff and attention.

Review for Gold Dinner Cruise

20-May-2016
5/5

Service: We had an amazing night. It was overall fantastic and I would definitely recommend it to friends and family. The only little thing I had a problem with was the air conditioning. We boarded at Circular Quay and it was lovely but when lots more people boarded at Darling Harbour the aircon couldn't keep up. But to the credit of the staff; I was fanning myself and someone asked if I was hot and then adjusted the air vents and it was much more bearable after that.

Product: The food was delicious. Couldn't fault it. And we all got a second bread roll. It was filling and tasty. Better then the fine dining restaurant I had been in the night before!

Review for Captains Club Dinner Cruise

20-May-2016
5/5

Service: All ent smoothly.

Product: Thoroughly enjoyed the cruise and dinner.

Review for Starlight Dinner Cruise

16-May-2016
2/5

Service: Confirmation email on booking does not specify time and departure point. Only refer to website. Refered to website (using mobile phone) not web friendly and information not easily accessible. Called office. On hold for 10 mins. Requested call back. Received call back. Lady spoke little English and eventually provided information. Your booking process, and communication. You can do it better

Product: Only 3 couples boarded boat at circular quay. On a boat that would seat 100-200 people. There were 6 people in total. 2 of which sat right next to us less than half a meter away. Seriously. An entire boat and they're seated right next to us. Music was poor. Not sure who your market is, however being 40. I'm pretty diverse.

The waiter was picking up bread rolls from the tables with his hands and handing them back out with tongs. Food was good. Couldn't get waiters attention to get drinks. So drinks package was useless.

I would like a response please. (Personal details removed by Feefo)

Review for Captains Club Dinner Cruise

16-May-2016
5/5

Awesome Staff

Best Experience

Review for Gold Dinner Cruise

16-May-2016
4/5

Service: It was OK. The problem was I rang up about a Vivid Cruise & didn't realise the date sold to me was three weeks before Vivid started.

Product: Tables a little close together.

Review for Captains Club Dinner Cruise

16-May-2016
5/5

Service: only negative was finding the wharf

Product: dinner was lovely, coffee should be included

Review for Captains Club Dinner Cruise

15-May-2016
5/5

Service: Great service and lovely surroundings

Product: Food was good entertainer was fun

Review for Captains Club Dinner Cruise

15-May-2016
4/5

Service: Criuse was good,

Only comment is in this day n age the ebooking confirmation should contain the exact location for departure and the deprture times,

The eticket didnt have that info and I had to call the help line to confirm both, what a pain and waste of time waiting on hold,

Come on this is 2016!

Fix it make is super simple and easy, it should be a seemleas experience from start to end,

Booking to desembarkation with no gaps,

Also Include a map in the eticket that you can click on also would make it super simple also with parking locations so we dont have to search around, basically all the info an out of town person would need,

Onboard staff were great!

All the best getting your service up to speed,

Best regards,

Phil M

Product: Criuse was good,

Only comment is in this day n age the ebooking confirmation should contain the exact location for departure and the deprture times,

The eticket didnt have that info and I had to call the help line to confirm both, what a pain and waste of time waiting on hold,

Come on this is 2016!

Fix it make is super simple and easy, it should be a seemleas experience from start to end,

Booking to desembarkation with no gaps,

Also Include a map in the eticket that you can click on also would make it easy n maybe also with parking locations so we dont have to search around, basically all the info an out of town person would need,

Onboard staff were great!

All the best getting it sorted,

Thank you!

Best regards,

Phil M

Response from Captain Cook Cruises: Thank you for your feedback and we are glad you enjoyed our Starlight Dinner cruise. All our departure information is listed on the landing pages and we are sorry if this was not clear to you when you booked on line. We appreciate the feedback on the map and we do have a map icon on the landing page in the grey tool bar and this links to Google for easy reference and can be printed.

We appreciate your feedback about our staff on board and look forward to welcoming you on board again.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Starlight Dinner Cruise

14-May-2016
2/5

Service: This was nowhere near as good as we expected from our previous cruise.

Product: Music was very old and the meals very small

Review for Captains Club Dinner Cruise

13-May-2016
5/5

Service: Online reservation worked well.

Product: Staff, meals and entertainment were all of a high standard.

Review for Captains Club Dinner Cruise

13-May-2016
5/5

Service: From the web site, to booking on line, service at the ticket kiosk to being greeted on the wharf, dinner, drinks, entertainment and service all were of an extremely high standard. Thank you.

Product: Fantastic staff, service, food, wine and entertainment! We were treated like kings from the time we stepped on. Shirley went out of her way to look after our table. We had a perfect night. Thank you.

Review for Gold Dinner Cruise

28-Mar-2016
5/5

Service: very good, we did pay extra for a window seat**

Product: lovely presentation, good customer service from the waitress

Review for Captains Club Dinner Cruise

27-Mar-2016
4/5

Service: Very pleasant and welcoming. Staff most friendly, we had a lovely time.

Product: Food was great, presented well, with a smile and explanation.

Review for Gold Dinner Cruise

27-Mar-2016
4/5

Service: Always good

Product: Bit expensive and why leave so many vacant window seats

Review for Captains Club Dinner Cruise

27-Mar-2016
5/5

Service: Enjoyed every minute, this was our fourth dinner cruise, we have taken our overseas visitors for a farewell dinner, we come from over the Blue mountains to do this. Thank you, Myra Howell

Product: We all enjoyed our meal & champagne. the Harbour at night is something to see, especially for overseas visitors, taking in the Opera House & Harbour Bridge is a thrill for them, something they will not forget. Thank you, Myra Howell

Review for Captains Club Dinner Cruise

27-Mar-2016
5/5

Service: Entertainment was great and so was the service.

Product: Food and drinks were great although the salmon was a bit bland.

Review for Captains Club Dinner Cruise

26-Mar-2016
5/5

Service: It was excellent and we had a great time on the cruise and it is definitely something memorable for us

Product: Was hoping to have a lot more variety of the dishes

Review for Captains Club Dinner Cruise

26-Mar-2016
5/5

Service: Very well organised, on time, excellent views of Sydney Harbour, smooth ride.

Product: Good menu, excellent service, very entertaining singer.

Review for Starlight Dinner Cruise

26-Mar-2016
5/5

Service: Good friendly service

Product: The meal was very good and the entertainment out of this world. An extremely memorable night.

Review for Captains Club Dinner Cruise

26-Mar-2016
5/5

Service: Was able to negotiate a good price (for 9 people) with second contact person after unhelpful service on initial phone call. $25/person for 3 in family group who did not drink alcohol was a little expensive but overall we had a great night (including a special Happy Birthday song for my wife's 70th)

Product: Choice of food for each course and the range of drinks available in the drinks package was very good. Staff service was prompt, very friendly and relaxed.

I would strongly recommend for a fun loving group at night ... but a couple might enjoy in the daytime especially if they were interested in seeing the Sydney Harbour coastline

Review for Captains Club Dinner Cruise

26-Mar-2016
4/5

Service: Was a lovely service & our waitress was wonderful.

Product: You need to serve more vegetables with the chicken.. there was alot of chicken & hardly any veg.

Review for Starlight Dinner Cruise

25-Mar-2016
5/5

Service: Staff were both friendly and helpful and made for a great night

Product: All food and drinks were terrific

Review for Gold Dinner Cruise

25-Mar-2016
4/5

Service: Waiters services ++

Product: Music too loud Hsd to shout across table Would prefer a more relaxing music

Review for Captains Club Dinner Cruise

25-Mar-2016
5/5

Service: First class service and company to deal with.

Product: Consistently great food and service. Always bring our o/seas visitors on this cruise and they all live it!

Review for Captains Club Dinner Cruise

24-Mar-2016
5/5

Service: Lovely, but service slow!

Product: Earlier completion of the meal would have allowed more time to enjoy final part of the cruise.

Review for Gold Dinner Cruise

24-Mar-2016
2/5

Service: Service by crew was good.

Product: This was the worst dinner we have had on the cruise, we have been having our wedding anniversary gold dinner cruise for the last 4 years, was very disappointed, it was overpriced this year for the quality and choice of the menus. Very cheap menu for the price we paid. We won't be coming again or recommending it to anyone.

Review for Gold Dinner Cruise

24-Mar-2016
5/5

Service: Great night out.

Product: We ordered a couple of drinks (rum & coke and Gin & tonic) which took from entree until part way through the main course before they were delivered after raising this with the waitress on 2 occasions. It seemed that she was more interested in attending to a table of guests that she knew.

One other issue was we were rushed at the end to drink our coffee and eat our deserts becase the boat was running late to complete docking at Cirular Key but otherwise it was a great night out.

Apart from the issues raised it was and excellent night out.

Review for Gold Dinner Cruise

24-Mar-2016
2/5

Service: OK

Product: Too noisy

Review for Gold Dinner Cruise

24-Mar-2016
4/5

Service: Customer service great, poor entertainment.

Product: More commentary on sights etc would had been nice. Could have been so much better if this and the entertainment had been improved.

Review for Gold Dinner Cruise

24-Mar-2016
5/5

Service couldn't be faulted, waitress was friendly and attentive.

Review for Gold Dinner Cruise

23-Mar-2016
4/5

Service: Good

Product: Good

Review for Captains Club Dinner Cruise

23-Mar-2016
2/5

Service: Superb ambience, feel and service

Product: No good options for vegetarian food...only the dessert was Ming blowing !!

Review for Captains Club Dinner Cruise

22-Mar-2016
4/5

Service: Nice Cruise, the Boat, the crew, everything was great ! We had a very good moment !

Product: Good food, quickly (maybe too much) served. The dessert was't as good as the rest on the meal.

Review for Captains Club Dinner Cruise

21-Mar-2016
5/5

Service: All of the staff were extremely helpful and friendly.

Product: I did not read the advertising material well and thought wine [as well as the introductory glass of champagne] was included in the price.

$25 pp for a window seat is a bit expensive

Review for Captains Club Dinner Cruise

20-Mar-2016
5/5

Service: lovely scenery, very friendly staff, prompt and attentive service- absolutely loved our evening cruise

Product: The food was wonderful, the staff were fantastic and they did everything they could to make our night just perfect! Thankyou!

Review for Captains Club Dinner Cruise

19-Mar-2016
1/5

Service: very basic service

Product: very very bad food

Review for Captains Club Dinner Cruise

19-Mar-2016
5/5

Service: Thoroughly enjoyed this cruise. The atmosphere, the service, the entertainment, were all exceptional..

Product: Had a wonderful meal, the food was excellent. The warm welcome with a glass of Champagne when we boarded was great..

Review for Captains Club Dinner Cruise

19-Mar-2016
5/5

Service: lovely staff

Product: food was great, views were amazing

Review for Captains Club Dinner Cruise

19-Mar-2016
5/5

Service: It was really good

Product: Great cruise, amazing service

Review for Sailors Dinner Cruise

18-Mar-2016
5/5

service and team were great

Review for Captains Club Dinner Cruise

18-Mar-2016
4/5

Service: Extremely enjoyable night, great way to take in the beautiful sights of Sydney Harbour. The dinning and amenities were absolutely immaculate, everything on board was very well kept (including the staff). I loved how we could access the outside top deck, it was amazing sipping a glass of wine under the fairy lights and soaking in the priceless views.

Product: From the moment we stepped aboard we were greeted by an abundance of friendly staff, which teamed with the live singer created a relaxed and enjoyable atmosphere. The food was delicious, for the amount we paid for tickets the serving portions could have been a little bigger though (that's my only negative feedback). Highly recommend.

Review for Captains Club Dinner Cruise

17-Mar-2016
4/5

Service: Satisfied

Product: I'm bit disappointed with the tickets I bought for captain dinner it was special and suppose to include drinks but on the cruise came out drinks are not included. I felt embarrassed that I was asking for thinks which I didn't paid for. Better information when sell special price tickets pls

Review for Captains Club Dinner Cruise

15-Mar-2016
5/5

Service: We organised a family get together 3 from the uk and 2 from Tasmania, Although my mother in law is a little fussy when it comes to food she was really delighted with the choice and the hospitality of the crew.

Product: Fantastic

Review for Captains Club Dinner Cruise

15-Mar-2016
5/5

Service: Staff were excellent

Product: Food was excellent

Review for Captains Club Dinner Cruise

15-Mar-2016
5/5

Service: Loved it as much as the other 3 times we have done it over 14 years! Thought as with a lot of other things that it may have slipped a little but it hasn't. Look forward to taking other UK visitors on board in the future to show off our wonderful Harbour. We also appreciated the personal greetings from your staff and entertainer as we disembarked. Well done.

Product: What a wonderful night out yet again - great wine, the meal was superb and I am still remembering the flavour of that steak!! Loved the trout and desserts as well. Have danced in the past but the Monday night was probably a different atmosphere than a Friday or weekend. Service was superb - we could not fault it and were made to feel special. Thank you again.- until the next time.

Review for Captains Club Dinner Cruise

15-Mar-2016
5/5

Service: Perfect service

Product: This was an excellent finale for our visit to Sydney: very comfortable ship, excellent food with a good bottle of wine, very relaxing live music, and last but not least stunning views of Sydney, first by sunset, then with all the lights. I can strongly recommend this Dinner Cruise

Review for Starlight Dinner Cruise

14-Mar-2016
4/5

Service: The cruise was very good and the harbour views were fantastic.

Product: The dinner and cruise were good but I must say that I find it a bit steep to charge a child of 5 $99 for a meal. It is a big rip off!!! What about kids' meals??

The service was excellent and our waitress Annette deserves a 10 out of 10.

Review for Captains Club Dinner Cruise

13-Mar-2016
5/5

Our dinner was served very very late and it was my birthday it's kind of frustrating but all good. The lady was just kept of laughing covering up for her mistake of not communicating our order to the chef or whoever responsible to receive the order.

Review for Captains Club Dinner Cruise

11-Mar-2016
5/5

Service: Service was fabulous and service was excellent

Product: Food was tasty and nicely presented

Review for Starlight Dinner Cruise

11-Mar-2016
5/5

I have nothing but good things to say about the Cruise. The service, meals and views were great. Thank You for a memorable time.

Review for Captains Club Dinner Cruise

09-Mar-2016
4/5

I am sorry I cannot answer this feedback, I gave this dinner to my sister in law for her 60th birthday. She and her husband live in Melbourne, so it was a new experience for them. From their accounts of the evening it was amazing,staff, food, atmosphere and venue was brilliant. thank you.

Review for Captains Club Dinner Cruise

09-Mar-2016
5/5

Hi, we lost our professional photos as they we were taken from our table while we were up on the top deck. Scott, the duty manager did an amazing job turning the situation around. He told us he would sort the issue. The next day he called me to let me know that he would retrieve the photos. On Monday, I was able to collect our photos rom the Captain Cook office in Darling Harbour. Thanks so much to Scott for turning this around. Brilliant Service. A Fabulous staff member who really delivered :)) THANK YOU TO SCOTT

Review for Captains Club Dinner Cruise

05-Mar-2016
4/5

Service: Staff was friendly, professional and efficient

Product: Food and complimentary beverage good.

Review for Captains Club Dinner Cruise

04-Mar-2016
5/5

Service: Excellent staff and vessel.

Product: I was disappointed to find a charge for tea/coffee after the meal. The price is high enough to include tea/coffee surely. The meal was excellent and this would have finished the trip nicely. There were six in my party and ALL commented on this charge as being excessive and disappointing.

Review for Captains Club Dinner Cruise

04-Mar-2016
5/5

Service: Couldn't be better.

Product: Our only very minor criticism is that if you do not drink alcohol or Bubbly drinks then you do not receive welcome aboard drink.

Review for Captains Club Dinner Cruise

04-Mar-2016
4/5

Service: overall the service is pretty good and I think the waiter need to a bit of improvement on the way they serve food, not excellent but is o.k.

Product: dinner food is good. out of 10 i will give 7.

Review for Captains Club Dinner Cruise

04-Mar-2016
5/5

Service: Good.

Product: The service and the food were great, thank you!

Review for Captains Club Dinner Cruise

04-Mar-2016
4/5

Service: Staff are friendly and the cruise was well organised.

Product: The service was very good. The food was adequate for the occasion. The bad part was the cost of the wine. At $60/bottle minimum the wine was grossly overpriced. Definitely a rip off.

Review for Captains Club Dinner Cruise

02-Mar-2016
4/5

Service: My overseas and interstate guests enjoyed the experience.

Product: Experience - great, Food - good, service - average

Review for Captains Club Dinner Cruise

29-Feb-2016
5/5

Service: The evening was very hard to fault. Many thanks.

Product: I must admit everyone was surprised at the quality of this experience. Both food and service were exceptional.

Review for Gold Dinner Cruise

29-Feb-2016
5/5

Service: Excellent food, fantastic waiter

Product: It was good, apart from they said we could stay on the boat until the last stop.... but then they closed the bar and wouldn't serve us any more drinks which was pretty annoying, as we had to sit there with no drinks and wait to get off the boat...

Review for Gold Dinner Cruise

29-Feb-2016
4/5

Service: Good waiter service overall.

Product: Captains Dinner could have gone for another 30 mins / hour to let you see the sights after dinner. Was very rushed in the end and more or less finished once dinner was over. could have done a quick loop before departing. overall my parents from Ireland and ourselves really enjoyed.

Review for Captains Club Dinner Cruise

29-Feb-2016
5/5

Service: Very impressed with food service.

Product: Very comfortable voyage. No motion sickness.

Review for Captains Club Dinner Cruise

29-Feb-2016
4/5

Easy to pay. Hard to find the place. No body answers the phone!!!

Review for Starlight Dinner Cruise

28-Feb-2016
4/5

Service: The drinks I ordered were brought to our table during our main meal.

I ordered them before our entrees.

Apart from that, well done.

Product: The drinks I ordered were brought to our table during our main meal.

I ordered them before our entrees.

Apart from that, well done.

Review for Captains Club Dinner Cruise

28-Feb-2016
5/5

May I strongly suggest that loyal members have VIP window setting when requested. Please consider. Thank you. Mario M Libro

Review for Captains Club Dinner Cruise

28-Feb-2016
4/5

Service: Food and service on board were fantastic. Unfortunately the problems we encountered before we boarded let us down. I organised 27 people Aust wide to do this and was told those who wanted the drink voucher @$25 were to pay cash before we boarded etc. 24 of us lined up before 7.30pm as instructed when I booked only to be told by the rude lady at the box office that everyone in our group had to buy this drink package or none at all???? Then when I finally explained we were never told about this!!!! we all proceeded to hand over our $25 cash (as instructed when I booked) and we were then told creditcard only!! How embarrassed was I? Everything I'd been told and emailed out to everyone was the opposite, it was a bit like Fawlty Towers really. Obviously a communication break-down with your bookings office and the actual cruise. Once on board everything else was great.

Product: Again, food, drink and music act were A++, but our experience before boarding was extremely poor.

Review for Captains Club Dinner Cruise

27-Feb-2016
5/5

Service: What a great experience on one of the worlds most iconic waterways.

Product: The food was absolutely superb and the staff were friendly and efficient. Each course was served promptly and bar orders fulfilled swiftly.

Review for Starlight Dinner Cruise

27-Feb-2016
5/5

Service: We enjoyed the cruise immensely. We were on a dinner cruise in 2009 which we enjoyed also. The night views were spectacular and the fireworks an added bonus.

Product: The dinner was everything we expected. The food delicious, the wine pairing spot on, and the service five star. Booking on a Friday the dinner was not fully booked thus we were upgraded to a window table. This made my birthday dinner even more special.

Review for Gold Dinner Cruise

27-Feb-2016
4/5

Service: The meal itself wasn't excellent, the rest of the experience was.

Product: The meal itself wasn't excellent, the rest of the experience was.

Review for Starlight Dinner Cruise

27-Feb-2016
2/5

Boring boring boring

Review for Captains Club Dinner Cruise

27-Feb-2016
4/5

Service was ok but a little slow, and our server wasn't familiar with the bar package we ordered. Also we received incorrect drinks a couple of times.

Review for Captains Club Dinner Cruise

26-Feb-2016
5/5

Service was great

Review for Captains Club Dinner Cruise

25-Feb-2016
5/5

Service: Fabulous.

Product: Fabulous dinner and service.

Review for Captains Club Dinner Cruise

25-Feb-2016
5/5

Service: A very enjoyable experience

Product: I don't normally respond to these "feedback" emails, however on this instance credit is due. I booked this Dinner Cruise for a very special occasion for 8 family members, 4 of whom reside overseas. We were not disappointed and I would highly recommend the Captain Cook Dinner Cruise. I booked all the upgrade options, gold, upper deck, guaranteed window seating, etc... Well worth the additional cost for a special occasion and I'd do the same again. The youngest in our group was 22 and the eldest 81 and there was only praise from all, no complaints.

Review for Gold Dinner Cruise

24-Feb-2016
4/5

Service: Service was quite good but the service of alcohol was frugal. Unlimited beer wine and soft drinks were included in the cost but we were only offered 2 drinks through the duration of the cruise. Considering the cost of the cruise and it was Valentines Day just feel disappointed.

Product: Valentines Day evening Cruise not long enough - cruise late leaving 7.45pm (due to leave at 7.30) and were back at Circular Quay at 9.30pm and then back to King Street Wharf before 10.00pm. I thought the cruise would be a 3 hour cruise minimum. In conclusion would be reluctant to use Captain Cook cruises again. Happy to chat personally about my concerns on *Personal details removed by Feefo*. Thank you

Review for Captains Club Dinner Cruise

23-Feb-2016
1/5

Service: already written to company with full explanation of issues

Product: already written to company with full explanation of issues

Review for Captains Club Dinner Cruise

23-Feb-2016
5/5

Service: Awesome night

Product: Food was amazing

Review for Gold Dinner Cruise

23-Feb-2016
5/5

Service: Didn't have any problems. All went very smoothly.

Product: We did this as a treat for our 20th wedding anniversary. It was a bit pricey but it was a wonderful experience. The food was great, the service was very attentive and the views were just gorgeous. It was absolutely lovely cruising around the harbour, sipping on a glass of wine and enjoying a delicious meal. Well worth spending the money.

Review for Captains Club Dinner Cruise

22-Feb-2016
5/5

Service: Service was top notch

Product: Food was good if slightly overcooked

Review for Captains Club Dinner Cruise

19-Feb-2016
5/5

Service: Great and friendly service. It was excellent.

Product: Had a great time. The singers were a little hit and miss, but other than that it was really good.

Review for Gold Dinner Cruise

19-Feb-2016
5/5

Several missteps in coordination but the cruise itself was awesome.

Review for Captains Club Dinner Cruise

18-Feb-2016
5/5

Service: Crew were polite with excellent service

made to trip to Sydney special as it was my partners first trip to Sydney

Product: Food and table service was above expectations

Review for Starlight Dinner Cruise

18-Feb-2016
5/5

Service: Would be nice if the cruise departures half an hour earlier for guests to enjoy sunset before it turns dark.

Table settings was overcrowded in the centre of the cruise. We paid to upgrade from centre to window seats to avoid loud noises. Overall, satisfied with the window seats

Product: Food quality was good

Review for Captains Club Dinner Cruise

18-Feb-2016
5/5

Service: Polite and attentive staff.

Product: Good food, great night out.

Review for Gold Dinner Cruise

18-Feb-2016
5/5

Service:

Product: My husband & I took our daughter and her 2 friends on the dinner cruise, while visiting Sydney. It was a fantastic experience and the girls had a wonderful night. The food was delicious, we all got different main courses and really enjoyed each. The music was perfect. The singer had a great voice and repertoire. We really had a wonderful night.

Review for Captains Club Dinner Cruise

17-Feb-2016
5/5

Service: Excellent service, food awesome, cruise was wonderful

Product: As aboe

Review for Starlight Dinner Cruise

17-Feb-2016
4/5

Service: good

Product: good

Review for Captains Club Dinner Cruise

16-Feb-2016
5/5

Service: Pleasant surrounding, polite staff providing terrific service

Product: Great food, very tasty

Review for Captains Club Dinner Cruise

15-Feb-2016
1/5

Service: Cruise is over priced

Product: Food is terrible

Review for Captains Club Dinner Cruise

15-Feb-2016
4/5

Service: Would have been excellent but for the change of departure notice. Should be text message not just email.

Product: They didn't tell us we could go out n up to top deck.

Review for Captains Club Dinner Cruise

15-Feb-2016
5/5

Service: all the staff were very pleasant

Product: thoroughly enjoyable for our special day

Review for Captains Club Dinner Cruise

13-Feb-2016
5/5

Service: I would not choose any other cruise.

Product: Service and food was excellent.

Review for Captains Club Dinner Cruise

11-Feb-2016
5/5

Service: Perfect amount of food, great service, friendly staff, and definitely cannot argue with the scenery.

Product: Service was phenomenal. The wine pairings worked extremely well. The only thing that was slightly off-putting was that we could order decent straight Gin for free, but if we wanted to add Vermouth, it would have been considered a Martini and would cost something absurd (I think $18). That was a bit ridiculous and penny-pinching on what was otherwise a top-shelf cruise.

Review for Gold Dinner Cruise

11-Feb-2016
4/5

Service: Poor sound quality for entertainment

Product: Food was not a good as expected

Review for Captains Club Dinner Cruise

10-Feb-2016
2/5

Service: The cruise and the service was great.

Product: we bought the extra bar package but were not aware that we could not get mixed drinks. My wife doesn't like beer or wine, so the money was wasted. You should allow a limited number of mixed drinks under the bar package. Also the chicken and beef we had was overcooked.

Review for Captains Club Dinner Cruise

09-Feb-2016
5/5

Service: The whole experience was excellent! The ship, its facilities and specially the staff are marvelous! A second trip is definitely in the works. Thank you so much.

Product: The foods were awesome and the service was very delightful. Best dinner cruise experience ever!

Review for Gold Dinner Cruise

07-Feb-2016
5/5

Service: Our first lunch experience with Captain Cook Cruises was absolutely terrible and customer service provided us with a 2nd complimentary dinner experience and this was 10 times better.

Product: Much much better.

Review for Captains Club Dinner Cruise

06-Feb-2016
5/5

Service: Top service friendly and efficient two huge thumbs up

Product: Food was brilliant

Review for Gold Dinner Cruise

05-Feb-2016
5/5

Service: Super organised and helpful.

Product: Our waitress Julie did a fantastic job. Well done on your recruitment team because they are well presented and polite. Good job :)

Review for Captains Club Dinner Cruise

05-Feb-2016
5/5

Service: Such an amazing experience :)

Product: The food was great

Review for Gold Dinner Cruise

05-Feb-2016
5/5

Service: the whole family had a very enjoyable time

Product: the food was excellent

Review for Captains Club Dinner Cruise

03-Feb-2016
5/5

Service: First time on one and will go on another.

Product: Had an excellent time, Dianna was absolutely beautiful, very attentive and very lovely. Meals were good. Need a sweet wine in the package deal though.

Review for Captains Club Dinner Cruise

02-Feb-2016
5/5

Service: Very enjoyable. Had to ask about drinks package, this should have been on menu.

Product: Enjoyed dinner. Good choices.

Review for Captains Club Dinner Cruise

02-Feb-2016
5/5

Service: From the time I stepped on board until I left I felt as if I was important to the staff - wonderful evening.

Product: Great food and excellent choice of wine. Steak was cooked to perfection - medium rare often reaches my plate either rare or medium but not yours - thank you.

Review for Gold Dinner Cruise

02-Feb-2016
5/5

Service: We had a great time, food and drink was value for money

Product: As above great

Review for Starlight Dinner Cruise

02-Feb-2016
4/5

Service: Very good eve just too short end far too rushed.

Product: Food was excellent but far too rushed. Took one sip of welcome drink when next wine arrived and first course ate one piece of that and next course and wine delivered... Whole eve was magical apart from speed of meal. Cruise needs to start earlier to enable each course to be savoured as it was excellent food to be enjoyed not rushed.

Review for Gold Dinner Cruise

02-Feb-2016
4/5

Service: Staff and Food were excellent

Product: As above the staff, venue and food and drink package was very well received. Would recommend to friends without hesitation

Review for Gold Dinner Cruise

01-Feb-2016
4/5

Service: Great service and very attentive

Product: Was good...was very contempt and great night even though weather wasn't too good but service made it much better!

Review for Gold Dinner Cruise

01-Feb-2016
5/5

Service: none

Product: none

Review for Captains Club Dinner Cruise

01-Feb-2016
5/5

Service: Fabulous night, great food, great service and entertainment!! Well worth it.

Product: Great way to see the harbour!! Would do it again.

Review for Captains Club Dinner Cruise

01-Feb-2016
4/5

Service: Had a very enjoyable evening. and the staff were very friendly and accommodating.

Product: The food came out promptly and was of a very good quality.

Review for Captains Club Dinner Cruise

31-Jan-2016
5/5

Service: Great night out for my wife and my self

Product: Fantastic

Review for Gold Dinner Cruise

31-Jan-2016
5/5

Fantastic night. Food was great and good service.

Review for Captains Club Dinner Cruise

31-Jan-2016
5/5

Service: The Cruise was impressively well managed.

I must however single the staff (& obviously their management) as being excellent.

Thank you.

Product: As above. Much appreciated.

Review for Captains Club Dinner Cruise

31-Jan-2016
5/5

Service: Ran on time and service was faultless

Product: Enjoyed it thoroughly.

Review for Captains Club Dinner Cruise

31-Jan-2016
4/5

Service: A pleasant evening , with good food and friendly staff. Great views by night of the Bridge and Opera House.

Product: Good as above. Entertainment a bit dated.

Review for Captains Club Dinner Cruise

30-Jan-2016
5/5

Service: Steak dinner and music was excellent

Product: Can't beat the view!

Review for Captains Club Dinner Cruise

30-Jan-2016
5/5

Service: Outstanding

Product: Perfect

Review for Captains Club Dinner Cruise

28-Jan-2016
2/5

Service: The cruise is nice. Just felt dinner was a bit rushed.

Product: Main meal and entree was nice . But dessert was disappointing. Kids' meal is a rip off. No choice and just main meal.

Review for Captains Club Dinner Cruise

28-Jan-2016
4/5

Service: The service was lovely

Product: the food was good

Review for Captains Club Dinner Cruise

28-Jan-2016
5/5

Thank your for the surprise for my parents' 29th wedding anniversary. It made my parents very happy. Although weather was not so great, we really had a nice time!!

Review for Captains Club Dinner Cruise

28-Jan-2016
5/5

Service: What a great night!

Product: The food was wonderful

Review for Captains Club Dinner Cruise

27-Jan-2016
5/5

Service: The service was prompt and professional

Product: We had a fabulous dinner cruise and would definitely recommend it! We would definitely go again!

Review for Captains Club Dinner Cruise

27-Jan-2016
5/5

the food was very nice, the crew extremely friendly al be it they were unable to answer a few geographical questions while on the cruise .

Review for Captains Club Dinner Cruise

27-Jan-2016
5/5

Service: Very friendly staff

Product: Very friendly staff

Review for Starlight Dinner Cruise

26-Jan-2016
4/5

Service: Was easy to book very efficient

Product: Good food, good singer, service was great

Review for Captains Club Dinner Cruise

25-Jan-2016
4/5

Service: Everything was excellent, and the food was great too. Only thing we didn't like was the photos/camera guy who took photos of the group without asking permission, then tried to sell them to us. Most of our group can't speak English, and were confused about whether the photos were free, or what was the deal, then we needed to explain the deal, and that that needed to pay themselves. It was unwanted stress.

Product: Food quality was excellent. Only issue was that I ordered Halal for the majority of our group, at $15 extra per person. Then, everyone was given what looked like a standard menu, and we had to tell everyone which dishes were and which weren't Halal. We paid about $500 extra for Halal, and I'm not really sure where that money went, because we were still given a menu with non-Halal options. For a big group, $15 per head extra for Halal ends up being a lot of money, when we're already spending $100+ per person, then we still have to explain to everyone what was and what wasn't halal. As I said though, food quality was great!

Review for Captains Club Dinner Cruise

25-Jan-2016
5/5

Service: Well presented vessel - efficient boarding and booking

Product: Great food on the dinner cruise - efficient staff and a special welcome for our special day. Thank you!

Review for Captains Club Dinner Cruise

24-Jan-2016
4/5

Service: The booking service was very efficient.

Product: The overall experience was very good but the vegetarian members of my group were disappointed with the standard of their meal. The vegetable gratin was simply a dry stack of vegetables without a gratin topping at all and no sign of a sauce.

All of the other courses and meals were excellent along with the service.

Review for Captains Club Dinner Cruise

24-Jan-2016
5/5

We had the gold dinner on 16th January on the Sydney 2000, and had the most amazing dining experience.

The food was superb as were the wines, however the thing that really shin for both my partner and myself was the absolutely fabulous service that we received from Carisa. She was beyond compare. There are no words to tell you how impressed we were with her service and easy manner. We would love her to receive this recognition back.

Review for Gold Dinner Cruise

24-Jan-2016
4/5

Service: There should be a lift to allow disabled people to get to the upper deck with ease

We really struggled to get up and once up found out the only toilets were on the lower deck needless to say we stayed on the lower deck for the remainder of the trip please install toilets on the upper deck during the next refit or maintenance

Product: No where in the registration does it provide for DOB so how does CC know when to make the free birthday cruise offer?

Review for Captains Club Dinner Cruise

23-Jan-2016
5/5

Service: Food and wine where excellent.

Product: Excellent service, even with food allergy restrictions.

Review for Gold Dinner Cruise

22-Jan-2016
4/5

Service: Good cruise only downside was terrible weather which couldn't be helped

Product: Very nice

Review for Captains Club Dinner Cruise

21-Jan-2016
4/5

Service: I found this experience as over-rated with meals being very ordinary for the associated cost. I definitely will not be rcommending this experience to any one else.

Product: I found this experience as over-rated with meals being very ordinary for the associated cost. I definitely will not be rcommending this experience to any one else.

Review for Captains Club Dinner Cruise

21-Jan-2016
4/5

Service: I would have thought that the actual time and wharf should have been shown on the reservation letter rather than having to go onto the internet to check.

Product: We had a good night once again. It was very nice.

Review for Captains Club Dinner Cruise

21-Jan-2016
5/5

Service: This was a great way to see the city skyline at night. On time and friendly! Loved the opportunity to dance! Glad we booked an outside table (window).

Not a fault of the Cruise Line but was a little disappointed that the Opera House isn't lit up as bright as we expected.

Product: Great food! Clean facilities!

Thanks for a wonderful experience.

Review for Captains Club Dinner Cruise

20-Jan-2016
4/5

Service: Everything is excellent, it's a good experience.

Product: Delicious

Review for Captains Club Dinner Cruise

19-Jan-2016
5/5

Service: we were really well looked after and thoroughly enjoyed the cruise and meals

Product: we had special dietary requirements and all was catered for...nothing was a problem

Review for Gold Dinner Cruise

19-Jan-2016
4/5

Service: Great service

Product: Very good overall. Could not understand the singer when she was talking? Bad audio.

Review for Captains Club Dinner Cruise

18-Jan-2016
4/5

Service: No problems with initial reservation or subsequent change. Overall very good product and service.

Product: Cruise, dinner and entertainment of high quality.

Review for Captains Club Dinner Cruise

18-Jan-2016
5/5

Service: Bought ticket online, turned up, got on without any problems.

Product: Was a fantastic dinner cruise on Sydney harbour.

Review for Captains Club Dinner Cruise

18-Jan-2016
5/5

Lovely tour, friendly service

Review for Starlight Dinner Cruise

17-Jan-2016
4/5

Service: Our 3rd dinner cruise. Your attentive and hard working staff deserve high praise.

Product: Drinks package could include a more extensive selection of wine.

Review for Captains Club Dinner Cruise

16-Jan-2016
5/5

its was a great clear night and the food and service were great

Review for Captains Club Dinner Cruise

16-Jan-2016
5/5

Service: Staff were very friendly and professional

Product: Food was amazing, dinner cruise fantastic, a Fantablous Night ��

Review for Starlight Dinner Cruise

15-Jan-2016
4/5

Service: The music and food are average,the staff and the

Its quite good and we enjoy our night

Product: The food and the music was average but the staff and the rest of the crew are very helpful and the service was good

Review for Captains Club Dinner Cruise

15-Jan-2016
5/5

Service: Please refer to the below remarks.

Product: We have always chosen Captain Cook Cruises Gold Dinner as the best way to take in the breath taking city sights while enjoying First Class Dinner and amazing service and yes the service, flexibility, friendly staff made it very memorable as Captain Cook is our first choice in dining in for our overseas guests and family that visit and has been for special occassions. Our very 1st Captain Cook Cruise Top Deck was over 15 years ago. Your dine in Menu has a variety. Only thing I would maybe consider at each meal option is that our guests were German and didn't eat seafood for which some of their meals were exchanged for pasta or just a salad.

Review for Gold Dinner Cruise

15-Jan-2016
5/5

Loved the cruise, food and service was excellent

Review for Captains Club Dinner Cruise

15-Jan-2016
5/5

Service: My wife and I like to do the cruise on special occasions. We always enjoy it and keep coming back.

Product: Always enjoyable.

Review for Captains Club Dinner Cruise

15-Jan-2016
5/5

Service: Fantastic effecient service. Had originally booked for two people, then added a person on just hours before the trip. The staff had no issues sorting it quickly

Product: Amazing experience for family who came from England. Waitress was lovely and the food was delightful. I will certainly be recommending and going on the dinner cruise again. Many thanks

Review for Gold Dinner Cruise

15-Jan-2016
4/5

Service: Good cruise.

Product: Good, but a bit unfair that you pay for window seating on an almost empty cruise

Review for Gold Dinner Cruise

14-Jan-2016
4/5

Service: Wonderful cruise

Product: Lovely food but the entree which was the boccincini one only had two small boccincini could have done with at least 4

Review for Captains Club Dinner Cruise

13-Jan-2016
5/5

Service: The service from the kiosk and on the boat were excellent. The waiter was very helpful, timely and very friendly which made for a wonderful evening despite the inclement weather.

Product: The dinner was beautiful.

Review for Captains Club Dinner Cruise

13-Jan-2016
5/5

Service: Please thank crew member Josephine for her professional & exemplary service.

Product: The food was excellent, the wines matched the food, & the overall evening was great. The guy sitting near us proposed to her girlfriend in front of everyone, which was a happy event (especially as his girl accepted)!

Review for Gold Dinner Cruise

13-Jan-2016
5/5

Service: Fantastic cruise, great boat, delicious food, terrific entertainment. Our family of 13 were celebrating a 50th birthday and we all had a fantastic and memorable night. I would highly recommend to anybody and we will be back!

Product: The Captains Club Dinner Cruise exceeded our expectations. Great range of options to choose from and the food was delicious. We also took up the drinks package which included a good range of beers, wines, etc. Our waitress was wonderful and was very attentive and professional. Will recommend to others and can't wait until we do it again! Thankyou.

Review for Captains Club Dinner Cruise

12-Jan-2016
4/5

Service: We enjoyed the dinner cruise - the food was excellent. We had purchased the bar as an add on and found the initial bar service was slow. We had an inside table (only 2 of us) and there some empty window seats, it would have been nice if they had of asked us if we wanted to move.

Product: food was good.

Review for Captains Club Dinner Cruise

12-Jan-2016
5/5

Service: Easy to book............great experience

Product: Fabulous evening. Great food and service. Our third time!

Review for Captains Club Dinner Cruise

12-Jan-2016
5/5

Service: Lovely boat and good staff

Product: Wonderful night despite the rain,

Fish dish was very good and wine package great!

Review for Starlight Dinner Cruise

12-Jan-2016
5/5

Service: We couldn't of asked for any more. Nothing was too much trouble for our waitress.

Product: the food and service was 10 out of 10.

I proposed on this cruise and your staff was very accommodating

Review for Gold Dinner Cruise

11-Jan-2016
4/5

Service: Very good

Product: We had a wonderful night on the harbour and will do it again.

Review for Gold Dinner Cruise

11-Jan-2016
4/5

Staff were friendly, food was great

Review for Starlight Dinner Cruise

09-Jan-2016
5/5

Service: My sister and I had an absolute ball on the cruise! We highly rate it! Thank you!

Product: My sister and I had an absolute ball on the cruise! We highly rate it! Thank you!

Review for Captains Club Dinner Cruise

09-Jan-2016
5/5

Service: Great time

Product: It was all good

Review for Starlight Dinner Cruise

08-Jan-2016
5/5

Service: Excellent organization.

Product: Excellent food, wine and service. Exceeded our expectations.

Review for Gold Dinner Cruise

07-Jan-2016
1/5

Service: The cruise portion was fine.

Product: The food for the dinner portion was good but the service was probably the worst I've experienced in many years. I ordered a coke, it took 45 minutes before it arrived, I saw it sitting on the bar for a very long time and, when it arrived, the ice had melted. I had to ask for more ice. The meal was slow in coming and the waitress left the dirty plates on our table for an hour or more. My wife had water to drink, the waitress only came by once in 2.5 hours to refill. I was very disappointed with the service.

Review for Starlight Dinner Cruise

07-Jan-2016
5/5

Service: The evening was fantastic. All the staff were very friendly, we had a lovely young Spanish lady serving us I think her name was Diane. You chose well employing her, she is a breath of fresh air. We both would highly recommend the cruise.

Product: The food was of high standard, and the entertainment was lovely. My sister and I enjoyed ourselves very much. Thank you.

Review for Captains Club Dinner Cruise

07-Jan-2016
5/5

Service: Amazing

Product: Amazing

Review for Captains Club Dinner Cruise

06-Jan-2016
4/5

Service: I'm a local , and I've been on quite a few Captain Cook cruises , mostly the top deck lunch cruise .... food is always good , and how can you beat those VIEWS of our beautiful harbour !!!! Looooooooove SYDNEY !

Product: We had a really adorable waitress the night we dined - she was from Chile - think her name was Francesca . She was very attentive and a really genuine person - sometimes it's hard to find wait staff like that these days ! Sadly ��

Review for Starlight Dinner Cruise

06-Jan-2016
4/5

Service: Wonderful

Product: Entertainment was average! Didn't really get us up dancing! Although talented, wouldn't classify it as entertainment but rather background music!... Dinner was great though yum

Review for Captains Club Dinner Cruise

06-Jan-2016
5/5

Service: The service was great, the boat and it's facilities excellent

Product: the meal was delicious, all four of us had different and all enjoyed what we had

Review for Captains Club Dinner Cruise

06-Jan-2016
1/5

Service: Bookings where easy

Product: The whole experience felt so rushed from the start. It's hardly a cruise if you have to sit down 5 minutes later the waiter is on you for your orders. Plus there was no warning to say 60 minutes left to ensure people are aware and ready to go. We where busy dancing then the boat just stopped and said everyone for circular quay must climb off. Again a very rushed and disorganized experience. Food was okay.

Review for Captains Club Dinner Cruise

06-Jan-2016
5/5

Service: Staff were friendly & helpful as well.

Well organised.

Product: Awesome sightseeing & dinner all in one deal!

Photos were nice touch as well.

Review for Captains Club Dinner Cruise

06-Jan-2016
5/5

Service: Very happy with a well organised tour.

Product: Very impressed by the excellent organisation of large number of people, and friendliness of staff. A fun time was had by my foreign guests and myself.

Review for Captains Club Dinner Cruise

06-Jan-2016
5/5

We booked the cruise while we were in NSW visiting family, was a last minute thing. My partner and I loved all the food that was served and how can you really bet a back drop of the amazing harbour. We would highly rate the cruise and will be going on it again next time we go home.

Review for Captains Club Dinner Cruise

05-Jan-2016
5/5

Service: The service and food was excellent

Product: The service and food was excellent

Review for Gold Dinner Cruise

05-Jan-2016
5/5

Service: Food and service were great. As it was our 50th wedding anniversary it was a very special event and we were very pleased with the whole evening. Thank you Theresa, the chefs and the band for making it so.

Product: A wonderful evening.

Review for Gold Dinner Cruise

05-Jan-2016
5/5

Service: Well done

Product: I would like to thank all staff on Gold Dinner for excellent service all my family enjoyed the night

Cheers

Nadia

Review for Gold Dinner Cruise

05-Jan-2016
5/5

Service: Everything went very smoothly the price was very appropriate

and service was excellent

Product: The dinner was superb and very very pleasant

Review for Captains Club Dinner Cruise

05-Jan-2016
5/5

Service: You should have also Orange Juice for the greeting on the top deck. Not everyone likes sparkling wine !!

Product: The food was realy excellent.

Review for Gold Dinner Cruise

01-Jan-2016
5/5

Service: The staff were very friendly, helpful, kind, nice and very professional.

Product: The food was very nice, very delicious and a lots to choose from.

Review for Captains Club Dinner Cruise

29-Dec-2015
4/5

AWESOME service!

Review for Captains Club Dinner Cruise

27-Dec-2015
5/5

Service: Fantastic cruise. Food was excellent. Not large portions but enough. Amazing views. Best harbour in the world.

Product: Fantastic selection of beers and wines. Cider included in package which was great. Well worth paying the extra $25 for the beverage package. Will definitely do again.

Review for Captains Club Dinner Cruise

26-Dec-2015
5/5

We have used this room two years in a row and we find the staff and experience excellent

Review for Captains Club Dinner Cruise

26-Dec-2015
5/5

Had a fantastic night. Staff were great, entertainment great, top food

Review for Captains Club Dinner Cruise

26-Dec-2015
4/5

Service: Decent overall service but a poor bar service!!!!

Product: We paid $50 extra for a free bar. I got 4 small bottles of beer while my wife was charged for her 2 G&Ts as this didn't include spirits!!

Review for Captains Club Dinner Cruise

24-Dec-2015
4/5

Service: Great customer service

Product: Great cruise

Review for Gold Dinner Cruise

23-Dec-2015
5/5

Service: Shushma was fantastic, and she made our night.

The band should learn the words to Wagon Wheel before they go out again.

Product: Really good.

and Merry Xmas from the staff at Gas Unlimited, New Zealand.

Review for Captains Club Dinner Cruise

22-Dec-2015
5/5

Service: Tried to call Captain Cook Cruise at around 5:30pm on 15 Dec 2015 to find out boarding time and place - only to be told by a recording message to say 'your call is important to us, blah, blah, blah'. Waited about 20 minutes without any human responding. Hanged up and tried from scratch again - the same story. God knows how much business this company is losing by such appalling customer service.

Product: The cruise itself was great - enjoyed very much.

Review for Captains Club Dinner Cruise

21-Dec-2015
5/5

Service: Enjoyed the route and vessel. Good quality experience in booking and on-board.

Product: Good selection of food.

Review for Captains Club Dinner Cruise

21-Dec-2015
5/5

Service: FOOD WAS GREAT, DRINKS WERE PLENTIFUL WITH A GOOD CHOICE AND STAFF VERY PROFESSIONAL. WAITER EDWARD WAS EXCEPTIONAL - NOTHING WAS A PROBLEM AND A GREAT REPRESENTATIVE OF YOUR BUSINESS. CONGRATULATIONS ON A FANTASTIC CRUISE

Product: FOOD WAS GREAT CANNOT COMPLAIN ABOUT ANYTHING AT ALL.

Review for Captains Club Dinner Cruise

21-Dec-2015
5/5

Service: Excellent cruise around the harbour.

Product: The food and service was amazing. Only problem being the better music was down stairs.

Review for Captains Club Dinner Cruise

21-Dec-2015
4/5

Special mention to Veronica who looked after our table 12 people. For some unknown reasons there were two table settings missing but Veronica arranged for the guests to sit at our table by making more space and providing cutlery etc.

Review for Captains Club Dinner Cruise

20-Dec-2015
5/5

Service: Booking online was easy and ticket collection simple with friendly staff assisting on the day. For the last three years my small family has celebrated Christmas onboard Captain Cook Cruises and we have never been disappointed.

Product: The service was excellent as was the food. A very pleasant and enjoyable experience that I would highly recommend.

Review for Captains Club Dinner Cruise

20-Dec-2015
5/5

Service: I had 21 guests for my husbands 60th birthday, 8 from New Zealand, everyone loved it! It was perfect! Thank You so much, I would definitely recommend��

Product: The food was amazing! And the middle seating slightly above the window level was perfect! Thank you��

Review for Captains Club Dinner Cruise

20-Dec-2015
4/5

Service: We had a staff Christmas party and everyone enjoyed themselves.

Could have been an hour longer.

Product: The food was ok but I can imagine that it was cooked on shore and heated on board?

Review for Captains Club Dinner Cruise

18-Dec-2015
5/5

Service: Service was TOP CLASS and our request for window seating when booking online was given! Celebrating our special wedding anniversary, it was announced by the performer and our desserts served with sparklers atop - well done Captain Cook Cruises!!

Product: Great food and good choice. Suggestion to perhaps add 'cheese plate' in the dessert menu for customers who don't have a 'sweet tooth'

Review for Captains Club Dinner Cruise

16-Dec-2015
4/5

Service: Food was honestly not the best

Product: Food was honestly not the best, and to be fair staff could have been a bit more 'servicey'

Review for Captains Club Dinner Cruise

15-Dec-2015
5/5

Service: Cruise was very enjoyable, staff friendly and welcoming. Not overcrowded which was very nice.

Product: This was my third dinner cruise on Captain Cook, and have loved the food and service on each one, hence i return.

Review for Captains Club Dinner Cruise

15-Dec-2015
5/5

Service: A great trip around the Sydney Harbour with good food and fine wine

Product: The menu and drinks for this option proved worth every penny.

Review for Captains Club Dinner Cruise

14-Dec-2015
5/5

Great service and atmosphere

Review for Captains Club Dinner Cruise

14-Dec-2015
1/5

Service: xtaff were terrible and were not interested in helping at all

Product: Dinner was terrible especially when there was hair in the food of which we called a waiter and they just shrugged. Nothing was done to assist. This was supposed to be a Christmas gift for my parents instead was a nightmare

Review for Captains Club Dinner Cruise

14-Dec-2015
4/5

Service: Generally really good, found that we didn't know what to do at the dock, do we wait here and line up with everyone else, do we need to go to the counter and exchange our reservation slip for tickets. Just a little confusing when this is your first dinner cruise, but the staff were very helpful and sorted us out quickly.

Product: The boat was really nice, food was fantastic, entertainment was awesome and the staff very friendly.

The only thing that I would improve was that we found we spent long periods with empty glasses waiting for our waiter to come back and get us drinks. I understand they are very busy, but this was disappointing that we had to basically jump up to get their attention just to get more drinks. We had a drink package and it would have been nice to be able to go to the bar and get drinks as required on occasion rather than having to wait for the busy staff to get back to us.

Apart from that issue, we had a pleasant time on your vessel.

Review for Captains Club Dinner Cruise

14-Dec-2015
2/5

Service: Service was good but the food was all too rushed, we had almost finished our mains and hadn't even left the dock.....felt like I was on a short flight not a luxurious 3+ hour dinner cruise...

Product: Ocean trout entree straight out of the packet and thrown on a plate, nothing else, not even a wedge of lemon, very stingy. I Could have prepared something a little more decent. My chicken was pretty tasteless and overlooked. Overall, below average food. More RSL than 'Captains Dinner'.

Review for Captains Club Dinner Cruise

14-Dec-2015
1/5

Service: Booking crew were very helpful and staff were friendly.

Product: Music was too loud, unable to converse at the table. Musicians were not up on all songs and unable to finalise requests. We paid for a drinks package and we had to wait 15 mins before service - therefore we did not get our money's worth. Quite disappointing as we had previously been on a normal cruise at an earlier time and had thought it was of good value. Not the Christmas cruise, will not be going again. Sorry.

Review for Captains Club Dinner Cruise

14-Dec-2015
5/5

Service: I had an unforgettable evening, staff and services were very good

Product: The food was truly excellent and the staff tending to our table were friendly and pleasant at all times, I would highly recommend this cruise to my family and friends. Don't change anything! Kind regards

Sylvia and family

Review for Captains Club Dinner Cruise

13-Dec-2015
4/5

Service: originally booked lunch tour but the girl didn't convey clearly the correct departure time, nor was the departure time on the email confirmation, so missed the lunch. had to spend more than intended to not ruin my birthday present.

Product: service was good. food was v good yet portions were small. singer for entertainment was average at best.

Review for Captains Club Dinner Cruise

12-Dec-2015
5/5

Service: Really good - service was fine :)

Product: Great food. Great wine. Would highly recommend it to all my friends.

Review for Gold Dinner Cruise

11-Dec-2015
5/5

Service: Brilliant and of course the scenery was superb

Product: We really enjoyed it. Our waitress was charming and very attentive; the food and wines were excellent, thank you! It was the highlight of our short trip to Sydney - a fabulous gift from our daughter and son-in-law!

Review for Gold Dinner Cruise

11-Dec-2015
5/5

Service: Great experience

Product: Delicious food and great variety

Review for Captains Club Dinner Cruise

11-Dec-2015
5/5

Service: Very professional, well organised. Friendly, courteous service.

Product: Great food, excellent wait service. Fantastic views of the city and harbour in the evening light during dinner. It was well worth paying extra to ensure a window seat. Superb views of the city lights from the open-air top deck after dinner.

Review for Captains Club Dinner Cruise

11-Dec-2015
5/5

Service: They didnt give us seats by the window, there were a lot of vacant seats

Product: Yum!!

Review for Captains Club Dinner Cruise

30-Nov-2015
5/5

Service: Excellent service from our waitress Shirley.

Product: Friendly service from all of the staff from the moment we arrived and collected our boarding passes at the wharf. Please pass on our thanks.

Review for Gold Dinner Cruise

30-Nov-2015
5/5

Coffees were late arriving and we had to leave them on the table untouched because we had to dis-embark.

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

Service: It was a nice cruise. The service was good and the food was OK.

Product: It was good. I probably should've booked an earlier time since it's hard to see much in the dark, but the fireworks were cool to see.

Review for Captains Club Dinner Cruise

30-Nov-2015
5/5

Service: good customer service

Product: excellent dinner

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

Service: Very good. Had a wonderful evening although felt the process was a little rushed

Product: As above

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

We had a very pleasant evening, the staff were pleasant and helpful. We appreciated the complimentary champagne and the menu was well varied to suit everyone.

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

Good service. Wait staff are nice and friendly.

Review for Captains Club Dinner Cruise

30-Nov-2015
1/5

Service: Service provided by the staff was excellent, beyond expectation

Product: In regards to modern Australian cuisine I was expecting a fusion of cultures/flavours possibly Asian/Indian influence with at least more than one seafood dish offered as a choice. I found the food bland and in the case of the main meal the vegetables were stone cold - meat only just warm, I would have described the meals offered as more classically Italian/French style dishes, not very original or new.

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

Service: Boarding the cruise was a bit disorganised, this didn't affect the overall experience as the rest was good.

Product: One drink was delivered to the table with a mouldy label on the bottle and the beer was off. Little Creatures.

Overall though it was good

Review for Captains Club Dinner Cruise

25-Nov-2015
4/5

Service: Great cruise. Really enjoyable

Product: Food was nice but was expecting a slightly higher quality

Review for Gold Dinner Cruise

24-Nov-2015
4/5

Service: Good service and the boat was nicely appointed

Product: The food was nice. Some of the wines offered to accompany the course weren't the best tasting. Knew some of the labels to be very 'cheap'.

Review for Gold Dinner Cruise

24-Nov-2015
4/5

Service: Good cruise overall, comfortable and fairly modern cruise vessel. However, it felt rushed and did not have a "special" relaxing night harbor cruise.

Product: Not the best value for money. Food quality on par with an average dine in restaurant.

Review for Captains Club Dinner Cruise

23-Nov-2015
5/5

Service: Quick and easy to book. The ship was clean, staff friendly and more than happy to help.

Product: A very enjoyable evening, after doing this sort of thing before in other countries, I was happily surprised as the food was of a better standard than I expected. Atmosphere onboard was relaxed, that really suited the views of Sydney harbour when the sun set.

Review for Captains Club Dinner Cruise

23-Nov-2015
4/5

Service: The service was very efficient and performed professionally.

I had 4 guests that did not notify me of their cancellation.

The senior on duty suggested I may be able to get a return of some of the payment.

Product: The food was delicious and of a high standard. The selection of wines was good, but some were very overpriced. I would consider booking overseas visitors when they come to Australia.

Review for Captains Club Dinner Cruise

20-Nov-2015
4/5

Service: Love the grandeur of the ship and the professionalism of the crew. Our objective was to view Opera House from the water up close and we definitely got that. Food was OK but I think the icing on the cake was the singer and pianist. The photo for purchase however, quite pricey for a very normal shot.

Product: All said in the post above!

Review for Captains Club Dinner Cruise

20-Nov-2015
1/5

Service: For the price it was very poor. The band were shocking and the food was ok. It was not relaxing, it was like being stuck on a terrible boat with singers from Eurovision singing horrible songs. Why were we advised the cruise finished at 9:30 when it finished at 10? Worst experience ever. We had arranged a baby sitter to finish at the time your staff advised. Pathetic and very disappointing.

Product: As above, but even worse when we were stuck on there. What an absolute waste of money, we had a horrible night and we will be telling others.

Review for Captains Club Dinner Cruise

20-Nov-2015
5/5

Service: Lovely experience. Brought overseas visitors to Sydney and this was a lovely finale to our stay. Thank you.

Product: Beautiful meal and great service.

Review for Captains Club Dinner Cruise

19-Nov-2015
5/5

Service: Booking process was smooth, as was boarding etc. Vessel and staff were well presented and organised

Product: Excellent meal, good seating and all staff were exceptionally friendly and efficient.

Entertainment (although not a main focus for me) was good and made an effort to include everyone. Well done all!

Review for Captains Club Dinner Cruise

18-Nov-2015
5/5

Service: Cruise was well organized

Product: Friendly and curteous staff

Review for Captains Club Dinner Cruise

18-Nov-2015
5/5

Service: In person at Darling Harbour Captain Cook Cruises were good and most helpful. However an email sent prior to our booking with a query was ignored.

Product: Perfect way to spend an evening. Everything from start to finish was spot on including food, service, ambiance and entertainment

Review for Captains Club Dinner Cruise

16-Nov-2015
5/5

Service: The boat, the food, the staff, and the cruise itself was fantastic - second to none. Everything up until the cruise (booking, the differences between the packages, actually finding where to catch the boat) was very unclear and confusing.

Overall a great night, slightly hampered by an hour or so of stress and confusion.

Product: Everything that was part of the package we purchased was fantastic.

Review for Captains Club Dinner Cruise

16-Nov-2015
2/5

Service: Some Staff were obviously new to the cruise ; but poorly briefed and trained. A poor experience for some of the International Visitors. Meals were missed ; drinks were offered as a "Peace Offering" ; not a good image for Sydney.

Product: As above. Food was ok but not of a five star rating. My chicken was much too dry. We had to remind the Waiters that we hadn't received our Desserts.

Review for Starlight Dinner Cruise

15-Nov-2015
5/5

Service: Service was absolutely amazing!!

Product: Amazing! Best experience ever

Review for Gold Dinner Cruise

14-Nov-2015
5/5

Service: Everyone was very welcoming

Product: The quality of the food and wine was fabulous we had a great night

Review for Gold Dinner Cruise

11-Nov-2015
4/5

Service: I guess it was a quiet night so the top deck was not completely Gold Class and I think for the amount of money we paid that was not very good. Everyone had been moved up to the top. We understood why but, still, you pay that money for the exclusivity.

Product: See above comments

Review for Gold Dinner Cruise

11-Nov-2015
5/5

Service: Had a wonderful time.

Product: Highly recommended!

Review for Gold Dinner Cruise

10-Nov-2015
4/5

Service: Fantastic

Product: Food was ok, A better variety would be good service was poor

Review for Captains Club Dinner Cruise

08-Nov-2015
4/5

Service: We have been on a few and like them for the atmosphere, friendly staff and mostly good food. We like to take friends because of the scenery ..... and a little different to going to a standard restaurant!

Product: Good atmosphere, singer and musicians excellent. On the downside, the people on our table that had chicken found it rather dry!

Review for Captains Club Dinner Cruise

08-Nov-2015
5/5

Service: Well organised and very friendly. Good value

Product: Cant fault service or food. Drink package good value as well

Review for Captains Club Dinner Cruise

08-Nov-2015
5/5

Service: Service was excellent, food great and was well looked after.

Product: Lovely package for that specuoccassiob.

Review for Gold Dinner Cruise

08-Nov-2015
2/5

The food was ice cold the air conditioner leaked onto me the whole night !

Review for Starlight Dinner Cruise

08-Nov-2015
4/5

Service: Service is excellent. Staff are friendly and professional.

Product: The live music is excellent. Food can be improved though.

Review for Captains Club Dinner Cruise

08-Nov-2015
5/5

Service: Great food, well organised and easy to use Internet site to book. A great night out with a band to dance to.

Product: The food, service and entertainment was first class.

Review for Captains Club Dinner Cruise

07-Nov-2015
4/5

Service: Good but not excellent

Product: Good but not excellent

Review for Captains Club Dinner Cruise

07-Nov-2015
5/5

Service: We thought for the price we paid we had made a good investment in our portfolio of fun,

Product: The service from the young German gentleman was warm and personable without being u

Intrusive. A lovely young man who treated us with respect and sincere good humour.

.

Review for Captains Club Dinner Cruise

07-Nov-2015
5/5

Service: Thanks for everything was fantastic food and service. I would come for another time with my closest friends

Product: Me and all my family friend love the cruise. Because of food and very high service. Thanks for everything special thanks to them who was serving our table.

Review for Captains Club Dinner Cruise

06-Nov-2015
5/5

Service: Faultless service, attentive and prompt super professional. As good as any high class restaurant in Sydney but with evolving views!

Product: High quality, clean, entertaining, entertainer was inclusive of all & presentation of food was exquisite. The view was always changing and priceless-a completely different aspect of all Sydney treats.

Review for Captains Club Dinner Cruise

04-Nov-2015
5/5

Service: Everything about it was great. The boat, the food (including the choice available), the service, the entertainment and the atmosphere were all simply fantastic. The on board photographer was also great as were the price of the prints. Thank you very much.

Product: See comments above. It was very good value also. We'll gladly do it again some time.

Review for Captains Club Dinner Cruise

02-Nov-2015
5/5

Fantastic service, immaculately presented and beautiful meal.

Review for Captains Club Dinner Cruise

02-Nov-2015
4/5

Service: Excellent service attitude from the crew, they did got a few things wrong but they corrected immediately and overall they did good

Product: The view, cruise and the singer were great but the food needs to be improved

Review for Captains Club Dinner Cruise

01-Nov-2015
4/5

Service: Friendly staff

Product: My only criticism was the guy pouring the beer had no idea how to pull one. I resorted going to the bar and getting my beer from the female bar manager. Perfect pour every time. That minor criticism aside we had a great night ! Would recommend.

Review for Captains Club Dinner Cruise

31-Oct-2015
5/5

Service: Excellent Cruise

Product: Thank you, we had a great time.

We tender thanks to musicians.

Review for Gold Dinner Cruise

31-Oct-2015
4/5

Service: Customer service is good, but is good that the staff member be train to let customer knew which food they are service instead of just put on the table let us arrange ourselve.

Product: This is the second time we have captain cruise dinner, if the menu can be change especially the desert menu that be great.

Review for Captains Club Dinner Cruise

31-Oct-2015
5/5

Service: Boarding was not efficient. If the gold dinner passengers can access seperate gate would be great

Product: Enjoyed having matching wine for each dish.

Review for Gold Dinner Cruise

31-Oct-2015
5/5

Service: Wait staff were a delight.

Product: Food was excellent. I've heard mixed reviews about the cheaper dinners, and to be fair if the more expensive dinner comes with the higher deck view each time, I'd continue to spend more. Would definitely do next time I'm in Sydney. Have spread the word.

Review for Captains Club Dinner Cruise

31-Oct-2015
5/5

Perfect! Everything from the service to food was faultless. Thanks for a wonderful evening. Much better than we could've imagined.

Review for Captains Club Dinner Cruise

30-Oct-2015
5/5

Service: Great harbour Cruze thank you.

Product: Good time good service thank you

Review for Starlight Dinner Cruise

30-Oct-2015
5/5

Best night of my life. The crew was fantastic with my proposal to my now fiancé. Have highly recommended this dinner cruise to all my family and friends.

Review for Gold Dinner Cruise

30-Oct-2015
5/5

Service: The boarding was easy. The food was superb. the service was excellent - especially from Edward who was so wonderful and attentive & professional.

Our 23rd wedding anniversary night was wonderful & we will definitely cruise with your business again.

Product: On the night a young male passenger from a lower deck who seemed a bit disoriented or inebriated came up to our level & attempted to get drinks from the bar & the staff kindly and gently diffused any situation & escorted him back to the deck he was supposed to be on.

Review for Gold Dinner Cruise

28-Oct-2015
5/5

Service: They were on time n very clean n they were polite.

Product: The dinner was very good n the waitress is very well mannerd .The singer was very good, voice was so sexy.

Review for Starlight Dinner Cruise

26-Oct-2015
5/5

Service: It was easy to book online. On arrival the lovely office staff were quick and efficient.

Product: We had visitors from overseas and I can't think of a better way to show them our beautiful harbour. The food was lovely, the entertainment was excellent and the photos are a wonderful memory of the evening.

Review for Captains Club Dinner Cruise

26-Oct-2015
4/5

Service: I don't want to comment

Product: I don't want to comment

Review for Starlight Dinner Cruise

24-Oct-2015
5/5

Service: Excellent night! We had a very relaxing time with the family! Food were delicious and service was first class.

Product: Great product but a bit expensive.

Review for Captains Club Dinner Cruise

23-Oct-2015
4/5

Service: Enjoyable experience

Product: Wines could have been better

Review for Gold Dinner Cruise

22-Oct-2015
4/5

Service: Wait staff were polite and attentive, and being greeted onto the boat was great! The 'no obligation' photographer was a bit pushy.

Product: Delicious food!

Review for Captains Club Dinner Cruise

21-Oct-2015
5/5

Service: We celebrated my birthday with friends on the cruise and they all remarked about the excellent service and entertainment.

Product: Everything was good. Thank you~!

Review for Captains Club Dinner Cruise

20-Oct-2015
5/5

Service: All staff were helpful and tentative

Product: The service was tremendous

Review for Gold Dinner Cruise

20-Oct-2015
5/5

Service: Very good..

Product: Very good, but space out the double tables a bit for privacy. A good rush through for the dinner service, but it was good to give us more time on the top deck for sightseeing moment. All round great experience.... Thanks

Review for Captains Club Dinner Cruise

19-Oct-2015
5/5

Service: Greatly appreciated the response when we requested to seat our two separate group bookings together.

Product: The only comment was that the dancing music started very late - just before we had to disembark at Circular Quay.

Review for Captains Club Dinner Cruise

19-Oct-2015
4/5

Service: Booking service great and pick up form Darling Harbour when smoothly

Product: Service onboard for drinks order was very slow. Food was nice and harbour viewing great. Cruise finished 30 mins earlier than expected which was dissappointing, only had time for 1 drink as was not offered any more.

Review for Captains Club Dinner Cruise

19-Oct-2015
5/5

Service: Cruise fantastic. Just a comment on boarding. There is no clear instructions re where you are to board from. If there are different entrances for different bookings maybe better signage would stop people looking confused. Even if you listed the boarding area on the tickets - eg 6A or 6B. That might help !

Product: Excellent food and atmosphere. The only comment is the quality of the sound system. We were seated half way between stage and bar and could not understand a word the singer was saying during her dialogue. It wasn't so bad with songs, as you generally knew the songs and the words didn't matter.

Review for Captains Club Dinner Cruise

18-Oct-2015
5/5

Service: All staff were friendly, courteous and non-intrusive; the singer and band members were very talented and entertaining; the cruise was spacious and beautifully decorated; and views of the harbour is amazing. The whole experience was better than I expected.

Product: Beautiful 3 course dinner - perfectly cooked with great flavours. Everything was perfect and it helped my husband and I enjoy our anniversary celebration. Thank you very much!

Review for Captains Club Dinner Cruise

18-Oct-2015
5/5

Service: Great value for money, great staff and food

Product: As above

Review for Captains Club Dinner Cruise

18-Oct-2015
5/5

Service: Overall was very good The first part on the top deck is really dependent on good weather. Ours was okay just a bit windy and cold which made the service difficult. No ones fault just needs good weather to go to the top deck

Product: Food was great service was excellent, our waiter went above and beyond to pease

Review for Gold Dinner Cruise

17-Oct-2015
5/5

Service: We had a good time but did not use the hop off hop on facility properly, I guess its all a learning curve, we could have seen more than we did, we will be back.

Product: Well worth doing, you definitely gave us the perfect weather for that night.

Review for Gold Dinner Cruise

17-Oct-2015
5/5

Service: We absolutely enjoyed our dinner cruise!

Product: We were well looked after and felt special. Thanks for the great service!

Review for Gold Dinner Cruise

16-Oct-2015
5/5

Service: Value for money. Only criticism, waiters were slow to come and take drink orders-they thought someone else had taken them.

Product: Meal was excellent.

Review for Captains Club Dinner Cruise

16-Oct-2015
4/5

Service: View was fantastic

Product: would feel more "value for money" if it was unlimited soft drink/ juice

Review for Captains Club Dinner Cruise

15-Oct-2015
5/5

Service: Great service at the dock and followed through on-board

Product: Great service, great food and choice from the bar excellent.

Review for Gold Dinner Cruise

15-Oct-2015
5/5

Service: Staff were very friendly, although a little slow with the drink service! Atmosphere was incredible.

Product: We had a wonderful cruise. The food was lovely, entertainment great and the window view and overall experience was unforgettable. We will recommend this cruise to all our friends.

Review for Starlight Dinner Cruise

15-Oct-2015
5/5

Service: Staff, services are excellent

Product: The food are delicious and choice of wine are excellent, thank you for a wonderful night. It make my 60th Birthday memorable........

Review for Gold Dinner Cruise

15-Oct-2015
5/5

Service: Food, cruise, staff were all fabulous.

Product: Loved loved the food. Outstanding job.

Review for Gold Dinner Cruise

15-Oct-2015
5/5

Service: Good service.

Product: Very enjoyable, good food, great service with relaxing live music.

Review for Captains Club Dinner Cruise

13-Oct-2015
5/5

Service: As usual, a very pleasant experience. The staff were friendly, polite and helpful. Just gorgeous being on the harbour on a clear, spring night!

Product: The food is good; not over the top and sensible portions!

Review for Captains Club Dinner Cruise

13-Oct-2015
4/5

Service: Great service and quick turnaround in terms of confirmation, invoice, etc.

Product: Enjoyable experience - team loved it. Was a great evening out on the harbour.

Review for Captains Club Dinner Cruise

12-Oct-2015
4/5

Service: service by most staff was good

Product: Dinner was average in quality. meat was a bit tough

Review for Captains Club Dinner Cruise

12-Oct-2015
5/5

Service: We had a wonderful night, excellentl food and wine, a fantastic harbor and outstanding service. Thank you to captain cook cruises, you made our wedding anniversary perfect.

Product: Outstanding.

Review for Gold Dinner Cruise

11-Oct-2015
5/5

Service: From the moment we stepped aboard. We enjoyed every minute of the experience. The food, drinks, service and the atmosphere were wonderful.

Thank you Captain Cook Cruises!

Product: My wife and I enjoyed the whole expirience. We would fully recommend the gold dinner (and have done so!) to anyone.

Review for Gold Dinner Cruise

11-Oct-2015
5/5

Service: I would recommend to others the dinner cruise. It's a great way to see the city by night.

Product: Food was excellent and service was great! The singer was good too.

Review for Captains Club Dinner Cruise

10-Oct-2015
5/5

Service: The service was incredible!

Product: The meal was really tasty

Review for Sailors Dinner Cruise

09-Oct-2015
5/5

Service: -

Product: -

Review for Gold Dinner Cruise

09-Oct-2015
5/5

The only thing I suggest is having someone from your company at the wharf. We had to be there 30 minutes before as stated on your booking. But the boat that was there before you was sending us all away. And I have no doubt people missed the boat. So I suggest a staff member there to check people in.

Review for Captains Club Dinner Cruise

09-Oct-2015
4/5

Service: Very good

Product: I enjoyed the meal

Review for Captains Club Dinner Cruise

08-Oct-2015
2/5

It seemed Everyone recieved an arrival drink apart from us. We ordered the food (trout for starter) but salmon was served but was assured by the waitress that it was trout... It was definitely salmon! We ordered a bottle of $65 dollar new Zealand sparkling that never arrived. I had to go up to the bar to find out that they didnt have any! It would of been nice if we were informed. I hoped this occasion was going to be special as it was my girlfriends birthday but we where both left very disappointed. Will not be recommending your captains cruise to any of our friends and family based on our experience. Many thanks Scott james

Review for Captains Club Dinner Cruise

08-Oct-2015
5/5

Service: Staff and cruise was amazing.

Product: was the best menu i've had in a long time.

Review for Gold Dinner Cruise

08-Oct-2015
4/5

Service: Crew were very friendly

Product: Food was excellent

Review for Captains Club Dinner Cruise

07-Oct-2015
5/5

Service: The whole experience, from arrival at the wharf to disembarking after the cruise was a 5 star experience and all our guests considered the cruise something not to be missed. All of the staff were very professional in their attitude to all guests, the facilities were spotless and the quality of the food and drinks were up to the standards expected of a 5 star company.

Product: Cruising the worlds best harbour in one of the most luxurious tourist vessel with our close friendsa turned out to be a night to remember. If any fellow guests onboard the vessel were not 100 pc satisfied I would suggest they are not used to experiencing a world standard tourist attraction.

Review for Gold Dinner Cruise

07-Oct-2015
5/5

Service: All good things came out of this cruise! It was well worth the price and the crew and stage performer were amazing!

Product: The crew were lovely! When they found out we were celebrating our anniversary they upgraded us to a window table and brought us out our dessert with sparklers in them. We had a magical night!

Review for Captains Club Dinner Cruise

06-Oct-2015
5/5

Service: It arrived late. It was my birthday but did not receive any token. Maybe you should consider it.

Product: We were not asked for the doneness of the beef. But the food was great.

Review for Captains Club Dinner Cruise

04-Oct-2015
4/5

It was too slow to serve the dishes and very dark table. So we could not see all dishes well.

Review for Captains Club Dinner Cruise

03-Oct-2015
5/5

Service: Good staff

Product: Nice meal

Review for Captains Club Dinner Cruise

03-Oct-2015
2/5

Service: We were shoved at the front of the boat and it was my daughters birthday we couldn't even see the band, the food was average and not a great variety

Product: I probably won't book again with people from interstate, in saying that they enjoyed the views but that's where it stopped

Review for Starlight Dinner Cruise

03-Oct-2015
4/5

Service: Definitely had a good time on my bday, thank you for the fabulous night.

Product: Staffs are friendly, views are great but food selection could better. Definitely will do it again

Review for Captains Club Dinner Cruise

02-Oct-2015
4/5

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Review for Captains Club Dinner Cruise

02-Oct-2015
1/5

Service: service was good

Product: The cook was extrmemly untasty

Review for Starlight Dinner Cruise

01-Oct-2015
5/5

Service: We enjoyed the cruise, but it rained outside. We would have a liitle bit more time for enjoying starlight viewing of around Sybney on the outside deck after finishing dinner.

Product: The dinner was suitable for us, Japanese, in taste and quantity.

Review for Captains Club Dinner Cruise

01-Oct-2015
5/5

Service: Helpful from start to finish

Product: really lovely evening

Review for Captains Club Dinner Cruise

28-Sep-2015
4/5

I had phoned the company in the morning to verify where and when my wife and I should join the cruise. I was told 7.30 pm adjacent to Sea Life Pier 26 darling Harbour. This was wrong and quite a long distance for a last minute dash to the other end of the pier. Especially as my wife has severe plantar faciitis. She was extremely distressed and had a panic attack. This was to be a special night for us, planned for several months from Adelaide. We had not had a holiday for several years. The night was ruined. The actual cruise was very well done and had good food and entertainment, but my wife was too distressed to fully appreciate the occasion.

Review for Captains Club Dinner Cruise

28-Sep-2015
2/5

Service: It was my golden anniversary and my family had come over from the UK.We told them how great your cruises normal are,so we were very upset with how children are treated.The female supervisor did her best but emotionally the damage had already been done.

Product: Even though Captain Cook cruises sold us our tickets which included a child they did not have a childs menu.The food they offer was not suitable for a child. When it came to dessert there was nothing for him as they had run out of ice cream.

Review for Captains Club Dinner Cruise

28-Sep-2015
5/5

I love the staff customer service very friendly

Review for Captains Club Dinner Cruise

27-Sep-2015
2/5

Service: Our waitress could hardly speak English wich made communicating with her very difficult.

Product: Not very good value for money. Children's meal was vey poor quality.

Review for Captains Club Dinner Cruise

27-Sep-2015
4/5

Service: The .MV Sydney 2000 is a lovely boat & the crew were very good. We were very surprised there was no lift on board, one of the friends with me is 91 & she found it very difficult climbing two flights of stairs.

Product: We had a thoroughly enjoyable cruise & the food was delicious, the entertainment was also very good. However the three of us were sat in almost darkness to eat which was quite difficult.

Review for Captains Club Dinner Cruise

26-Sep-2015
5/5

Service: The cruise was great everyone enjoyed it it would of been better if we went in warmer weather give it a 11/10

Product: Food was great but service was difficult .had to ask six times for a drink before I recived one .language was a issue three different service staff could not understand what I was asking for. there English was very poor .other than that it was a very good night

Review for Captains Club Dinner Cruise

26-Sep-2015
4/5

The meal was very rushed. One course was picked up at the same time another was placed in front of us

Review for Starlight Dinner Cruise

21-Sep-2015
5/5

The service was warm, professional and sensitive to making the cruise and dinner five star quality. Well done. We would highly recommend the cruise.

Review for Captains Club Dinner Cruise

21-Sep-2015
5/5

Service: A very pleasurable relaxing boat cruise to view the Sydney Harbour.

Product: The meal was enjoyable, well presented and delivered by well mannered and accommodating staff.

Review for Captains Club Dinner Cruise

21-Sep-2015
5/5

Service: Very Good!!

Product: I am a Japanese. So, I could not speak English very well. But staff is very kind for us. So, I will definitely take part in this Dinner Cruise. Thank you for everything.

Review for Captains Club Dinner Cruise

21-Sep-2015
4/5

Service: Good cruise but not enough information given before the cruise as to how the night operates. Service was good after a change in waitress

Product: Food was very nice

Review for Gold Dinner Cruise

21-Sep-2015
4/5

Service: Our waiter Edward was very attentive and polite with an aim to please attitude.

Product: The only disappointment was that it was all a little but rushed. I feel that the cruise time could have been an extra 1/2 hour - 1 hour longer. With the gold menu it felt like we were rushed to get through all of the courses with not enough time between courses to enjoy the actual cruise and the views, and also to let our food settle. I would have enjoyed it more if the was a little bit longer break between courses. But on a whole very enjoyable. Thank you

Review for Gold Dinner Cruise

20-Sep-2015
5/5

Wonderful I am local and took guests to show off our harbour, it was perfect

Review for Captains Club Dinner Cruise

20-Sep-2015
4/5

Service: as per below.

Product: enjoyed the evening however was disapointed when one of our party did not drink alcahol and was offered a soft drink as a welcome drink but charged me, otherwise we enjoyed the evening.

Review for Captains Club Dinner Cruise

18-Sep-2015
5/5

Service: The ship looked beautiful and elegant, the staff were friendly and very professional and made us feel so welcome. It was a fabulous night.

Product: The dinner was delicious and cooked perfectly, I would highly recommend Captain Cook Cruises to all.

Review for Captains Club Dinner Cruise

17-Sep-2015
2/5

Service: Not intimate or 5 star as it claims. More mass produced to maximise captain cook's profit margins. Feel like online advertisement for this cruise grossly mis-lead us on my birthday night. Would have rather spent the money on a restaurant near harbour and not on this cruise.

Product: The cost of the dinner did not reflect the service or thought put into meal. The dinner was far too over-priced for what was delivered, especially if you have food allergies. Mass production and tacky would be best to describe our experience. You will get a better dinner service and meal dining out at sydney harbour restaurants than on this cruise, for half the cost of the gold dinner. Though initial registration form requested input on food allergies, I do not believe any thought or pre-planning was put into this prior to dinner. More a mass produced meal, potentially pre-made to cater for all. Not worth money spent.

Response from Captain Cook Cruises: Thank you for your review of your cruise with us on Sydney Harbour. We were disappointed to read that the cruise did not meet your expectations. All the menu items are prepared and cooked on board and we are sorry if you felt that this was mass-produced as our Gold Dinner does rate very well with our clients. Our team had been advised of the food allergies and we are sorry that these do not meet your expectations. We do hope you still enjoyed your birthday celebrations on-board with our live entertainment too.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Gold Dinner Cruise

17-Sep-2015
5/5

Good service and friendly

Review for Gold Dinner Cruise

16-Sep-2015
5/5

The boat was awesome, staff were very friendly and food was excellent

Review for Captains Club Dinner Cruise

14-Sep-2015
5/5

Service: We both had a very good evening - the cruise was very enjoyable and the meals were very nice (and the selection very good too). One small suggestion - put up a map of the harbour and the course the ship will follow so those of us from elsewhere can see which areas we are now passing.

Product: Good service, food excellent. Thank you from us both, had a great time!

Review for Captains Club Dinner Cruise

13-Sep-2015
4/5

We were there for a long time before our Oder was taken ....everyone finished their dinner and we were not served!

Review for Captains Club Dinner Cruise

12-Sep-2015
5/5

Service: Great experience

Product: Delicious

Review for Gold Dinner Cruise

12-Sep-2015
5/5

Service: The service was excellent, but considering it's a night time cruise the reflection on the windows made sure it was difficult to look at any thing, if you dimed the lights or changed to red then people would be able to see more.

Product: Food was excellent

Review for Captains Club Dinner Cruise

11-Sep-2015
5/5

Service: a+

Product: a+

Review for Captains Club Dinner Cruise

10-Sep-2015
5/5

Service: I love the standard; atmosphere, time and meal!

This time we went there was entertainment - a lady singer which was superb!

Product: Just enough. High quality. Couldn't ask for better or more.

Definitely coming again!

Review for Sailors Dinner Cruise

10-Sep-2015
5/5

Service: Well organized

Product: Impressed quality service

Review for Gold Dinner Cruise

07-Sep-2015
2/5

Service: The Cruise and service was good (Cruise undertaken on 30/08/15). The food was average. The post-cruise service (as per comments below) was disappointing. I will not be recommending Captain Cook as the preferred Sydney harbour cruise provider to clients and friends.

Product: One of our group got severe, debilitating, food poisoning after the cruise. We all had the same entrée and main - she was the only one who had the chocolate orange dessert. When we advised the Captain Cook office at Darling harbour the following day - your representative was dismissive of our concerns. This was very poor, as if other passengers on the night experienced the same food poisoning from the same dessert- this can result in being a reportable incident to the NSW Department of Health. I hope that Captain Cook Cruises undertook appropriate action in reporting the food poisoning incident.

Review for Captains Club Dinner Cruise

06-Sep-2015
4/5

Service: Very good service

Product: Good food and entertainment

Review for Gold Dinner Cruise

06-Sep-2015
4/5

Service: Presentation and service where non invasive and professional

Product: Choice of music was to our taste, sad others did not dance as well which have improved the ambiance and feeling

Review for Captains Club Dinner Cruise

06-Sep-2015
4/5

Service: It was a lovely night. Just one thing to improve the service would be to have a sign near the dock to say where to wait and so we know we are in the correct place.

Product: food was good.

Review for Captains Club Dinner Cruise

05-Sep-2015
4/5

Service: Service was good. Waitress was very good.

Product: All the dinner courses were delicious.

Review for Captains Club Dinner Cruise

02-Sep-2015
5/5

Service: What a fantastic night we had on our visit to Sydney, wonderful cruise, fab views, the food was perfect and the crew couldn't have been better.

We will return.. Thankyou Captain Cook Cruises..

Product: We actually got this on a special.. But we would still say value for money anytime, We loved it.

Review for Captains Club Dinner Cruise

31-Aug-2015
4/5

Service: Good but have previously booked and felt service was better the previous occasion

Product: Think the lunch cruise was better service and better food. Menu needs changing as have been several times needs updating

Review for Captains Club Dinner Cruise

30-Aug-2015
5/5

Service: Very friendly and accommodating

Product: Most relaxing evening we had in Sydney

Review for Starlight Dinner Cruise

29-Aug-2015
5/5

Service: Friendly, attentive staff.

Product: Dinner and service was even better than I expected! What a lovely night out. I've been telling my mates it was the best thing my partner and I did in Sydney.

Review for Captains Club Dinner Cruise

29-Aug-2015
5/5

Service: Top service, staff very attentive and capable !

Product: Very good price, food very refine, good menu.

Review for Captains Club Dinner Cruise

29-Aug-2015
5/5

Service: Excellent!

Product: We really enjoyed our evening.

The weather was beautiful and we could go up on deck and enjoy the glistening harbour.

Service was attentive and the food was delicious with a good and reasonably priced selection of wine.

We enjoyed the music and had some fun dancing up a storm!

All in all a lovely evening.

Thank you

Review for Captains Club Dinner Cruise

28-Aug-2015
4/5

Service: over all it was good, but there is still room for improvement.

- If the photographer on board could send soft copies as well along with print, it will be great.

Product: Concerns:

- Food menu wasn't great, no non-veg items for entree and steak wasn't good.

- We were celebrating our anniversary and like every one else, we mentioned it to the staff and got a song dedicated. Every one else got a special cake, except us.

Review for Starlight Dinner Cruise

28-Aug-2015
5/5

Service: Excellent service and ontime

Product: Excellent food and dessert

Review for Captains Club Dinner Cruise

27-Aug-2015
5/5

Service: Cruise was excellent and service was very good.

Product: We had a wonderful and memorable evening that everyone enjoyed especially our overseas visitors. They could not stop talking about it. We really enjoyed the 3 course meal and the menu choice was good, service was very good too, entertainment was excellent, choice of songs was perfect and we all enjoyed dancing to the music. The views of the harbour were stunning. We were very fortunate to be able to get the discount voucher deal as it made the evening more affordable. We would not have been able to go if we had to pay the full price. Drinks were also very expensive. A great venue for a special occasion.

Review for Captains Club Dinner Cruise

26-Aug-2015
4/5

We hd been seated ini a corner, really small. After dinner wr had alreafy not our glases emptied and we were shortly to arrive the first stop, al of our table have bern cleared. We could not drink all. Very uncosy.

Review for Gold Dinner Cruise

26-Aug-2015
4/5

Service: The views and entertainment was spectacular.

Product: The food didn't taste as fresh as I'd hoped and wasn't of a standard that I was expecting. I wouldn't go back for the food.

Review for Gold Dinner Cruise

26-Aug-2015
4/5

Service: Good,but the service time is a little bit longer the waiter is not enough

Product: Pretty good food

Review for Captains Club Dinner Cruise

25-Aug-2015
5/5

Service: Would recommend it

Product: Our waitress Mira was great

Review for Gold Dinner Cruise

25-Aug-2015
5/5

Service: Boat was great seemed well maintained, clean and tidy. Very smooth along the water.

Product: Service, entertainment and dining exceeded expectations, thank you for a wonderful time , experience we both won't forget .

Review for Captains Club Dinner Cruise

25-Aug-2015
5/5

Service: The six course menu was fantastic. We had a beautiful fine night in Sydney and the lovely Edward made us feel welcome and well looked after. The entertainment was fabulous as well.

Product: A fabulous evening cruise with great food, wine and service. I would thoroughly recommend this cruise.

Review for Gold Dinner Cruise

25-Aug-2015
5/5

Service: Present for parents, they had a perfect time and were very well looked after

Product: Loved the food

Review for Captains Club Dinner Cruise

25-Aug-2015
1/5

Service: From my last experience, it was not great.

Product: The food was not very nice at all. The birthday boy did not enjoy it. For the price you pay here, you may as well have a beautiful dinner in a resturant with a view else where. I was sonembaressed that I organised this for someone's 30th.. not even white table clothes. Disappointed.

Review for Captains Club Dinner Cruise

25-Aug-2015
4/5

Service: Was ok but was a little disappointed after previously doing another harbour cruise this was a little dull.

Product: Food was ok but the meals were small, we had to fill up on bread

Review for Captains Club Dinner Cruise

24-Aug-2015
5/5

Service: Very easy to book - great deal on offer. Ease of boarding .. window seat, even though we didn't book one, was such a bonus! Lovely atmosphere.

Product: The food was really lovely - the staff who served us were exceptionally nice - nothing was a bother. The entertainment was great .. woman with a lovely voice and the right balance of music and audience interaction.

Review for Captains Club Dinner Cruise

23-Aug-2015
2/5

Service: We booked a gold dinner ticket but unlike our first dinner cruise we did not get time on the upper deck to eat our canapés, drink our bubbles and enjoy the views, we were just ushered in with the other diners and the canapes and drinks were just plonked on the table. It was dissapointing.

Product: Overall ok

Review for Gold Dinner Cruise

23-Aug-2015
4/5

Service: Ship was very clean and seating comfortable. Online booking 20 minutes before departure was convenient as we weren't sure we would make it from another event!

Product: Dinner was good. Waitress was a bit clumsy and vague but had a very happy manner. Live entertainment was great with host endeavouring to engage cruisers.

Review for Captains Club Dinner Cruise

23-Aug-2015
4/5

Service: Great night except that last hour of entertainment being railroaded by a guest. That was disappointing and annoying as a paying guest I certainly didn't appreciate it

Product: Steak was lovely although was very rare rather than med rare. Only other feedback was by the end of the night the entertainment allowed a particular guest to continue to take microphone and sing/scream Once was really enough and did leave me a little disappointed, the guest didn't know the majority of the words and I would have ratcheted the regular entertainment with their music. Thank you

Review for Captains Club Dinner Cruise

22-Aug-2015
5/5

Service: I had a great time. All the staff were great very helpful, polite and made sure you were happy with everything. They had great customer service. We were mostly being served by .. I think her name was Sheree it may have been Shirley. I could tell from working in hospitality myself that she takes pride in what she does.

Product: The food was excellent, I thought the portion size for the main could have been a bit bigger. But it did not lack flavour. It was filling and full of flavour. Thank you for making my birthday special. We will be back again ����

Review for Captains Club Dinner Cruise

22-Aug-2015
5/5

Service: The must do activity when staying in Sydney

Product: Great service, and excellent value for money

Review for Captains Club Dinner Cruise

22-Aug-2015
4/5

Service: Had to keep asking for drink even though we brought a drink package.

Product: We were seated way to close to people. Felt like they should be on our table and it was the first romantic night we had out in 7 years. Didn't feel intimate

Review for Captains Club Dinner Cruise

21-Aug-2015
5/5

Service: Clean ship with solid service

Product: It was a beautiful place for our annervarisry dinner with a delicious food and a wonderful view.

Review for Captains Club Dinner Cruise

21-Aug-2015
5/5

Service: Friendly waiting staff and service was quick!

Product: Food was great. Would thoroughly recommend this cruise to others.

Review for Captains Club Dinner Cruise

20-Aug-2015
5/5

Nice music, excellent food! Especially, we loved friendly serving staff! Pls say hi to Ayano. We really enjoyed the dinner!

Review for Captains Club Dinner Cruise

18-Aug-2015
2/5

The dealings with the company have been fine but the service and experience on the boat was rather disappointing. While on the boat the service felt rushed, we understand that staff have to work to certain time frames to ensure that all parts of the evening can be delivered on time but everything just felt a bit rushed. The drink service was slow, the free champagne was appreciated but it took us over 30 minutes to get our first drinks after this. It was then hard to get our waitress back for refills. Our meals were quite cold when we got them an seemed like they'd been sitting there for awhile before been delivered to us, I had the ravioli and chicken for main an both of these were luke warm. After the first drop off the wait staff then only focused on cleaning, it was hard to get another drink an they were more focused on cleaning up all the tables and candles rather than serving customers. For the amount of money we paid for this experience I simply expected better table service and better customer service.

Review for Captains Club Dinner Cruise

17-Aug-2015
5/5

Service: Very happy

Product: Excellent staff and meal

Review for Captains Club Dinner Cruise

17-Aug-2015
5/5

Had the best time on the cruise, food was amazing and the music was quite entertaining

Review for Gold Dinner Cruise

16-Aug-2015
4/5

Service: Efficient, friendly,so lovely for my Mothers 70th birthday. Delightful staff and a nice boat, entertaining band

Product: Cruise was lovely but entree menu was very disappointing. Other courses were delicious and a good range/ variety to choose from. We had a discount. Would be too expensive if we had to pay full price.

Review for Captains Club Dinner Cruise

16-Aug-2015
5/5

Friendly staff - prompt service, good variety of food, and delicious. Amazing views.

Review for Captains Club Dinner Cruise

16-Aug-2015
4/5

Service: Really wanted a few more drinks, staff a little slow on providing drinks, apart from that everything good.

Product: Enjoyed dishes, however one of the meals ordered was stuffed chicken breast, stuffing was minimal, chicken on the dry side being the breast fillet. Though entree and dessert were great!

Review for Captains Club Dinner Cruise

16-Aug-2015
5/5

Service: Bathrooms and carpets not clean

Product: Good meal and service and entertainment.

Review for Captains Club Dinner Cruise

16-Aug-2015
4/5

Service: Staff were great and singer was excellent.

Product: Food was lovely, however my husband ordered the cheesecake for dessert and I ordered the chocolate cake and we both got a citrus tart which neither of us enjoyed.

Review for Captains Club Dinner Cruise

15-Aug-2015
5/5

Found the captain cook cruise high class and top service

Review for Captains Club Dinner Cruise

15-Aug-2015
5/5

Service: Very good service, well looked after.

Product: Very good service, The cruise was the highlight of our trip to Sydney. Will definitely be back next time we visit Sydney.

Review for Captains Club Dinner Cruise

14-Aug-2015
4/5

Service: The wait staff were not aware of the online package that we had regarding the unlimited bar/wine option so that caused a bit of confusion.

The toilets were a bit messy and smelly - very much like being on a ship!

Product: Lovely cruise and lovely dinner.

Review for Captains Club Dinner Cruise

13-Aug-2015
4/5

It was a good experience but I was arranged to sit at the corner facing the mirror which actually made me feel slightly uncomfortable after staring on it for a while. Anyway, I've requested to changed seat position with my partner.

Review for Captains Club Dinner Cruise

12-Aug-2015
5/5

Service: Have no criticism at all ! Fantastic

Product: Excellent food

Review for Gold Dinner Cruise

12-Aug-2015
4/5

Service: Our waitress was absolutely amazing

Product: Was reasonable.

Review for Captains Club Dinner Cruise

12-Aug-2015
5/5

Service: Good staff, well organised.

Product: Good food options

Review for Sailors Dinner Cruise

12-Aug-2015
4/5

Service: Cruise was lovely

Product: Did not like how the kids menu was done

Review for Captains Club Dinner Cruise

11-Aug-2015
2/5

Service: The cruise itself was fine, but I was very disappointed by what I received in exchange for paying extra for the Gold Dinner Cruise.

Product: Unimpressed with the food, wine offering and service for the Gold Dinner Cruise. I had expected something significantly better after paying the up charge for it.

Review for Gold Dinner Cruise

10-Aug-2015
5/5

Service: Waiter are good and very friendly. You guys are professional and i am looking forward to be on the cruise again.

Product: The steak was the best steak i have ever had in my life..

Review for Starlight Dinner Cruise

10-Aug-2015
5/5

Service: great cruise

Product: great atmosphere and wonderful service

Review for Gold Dinner Cruise

10-Aug-2015
4/5

Service: I believe the people being picked up from Darling Harbour lost time compared to the people collected at circular key. The time went too quick

Product: Food was lovely. Enjoyed our night

Review for Captains Club Dinner Cruise

09-Aug-2015
5/5

$12 for a photo is a bit excessive, especially if it doesn't include a digital copy of the photo.

Review for Captains Club Dinner Cruise

09-Aug-2015
4/5

Service: could be better in summary time

Product: number of wine and the glasses did not match

Review for Gold Dinner Cruise

09-Aug-2015
5/5

Service: Excellent staff

Product: Meal was great. Staff were excellent. Felt really inclusive with entertainment.

Review for Captains Club Dinner Cruise

09-Aug-2015
4/5

Entertainment needs to be better

Review for Captains Club Dinner Cruise

09-Aug-2015
5/5

Service: We weere very pleased and would recomnend Captain Cook Cruises without hesitation.

Product: The cruise was wonderful, the food was delicious, and the service impeccable. The crew, particularly our server, was friendly, helpful, and went out of their way to make it a delightful experience.

Review for Starlight Dinner Cruise

08-Aug-2015
4/5

Service: Had a good night

Product: The welcoming was excellent. The 6 meals were great

Review for Gold Dinner Cruise

07-Aug-2015
2/5

Service: very disappointed.

Product: I took a special friend on the cruise expecting quiet night with piano like I have experienced on previous gold dinner.I got a loud crowded evening with other people having a set menu. loud band, I had to ask to be moved so I could hear my friend speak. On line it says in winter a different boat will be used but says nothing about other changes. I spent a lot of money for a loud unenjoyable evening. very embarrassed and disappointed.

Review for Gold Dinner Cruise

06-Aug-2015
5/5

Service: Very helpful with people being late.

Product: Food was excellent

Review for Captains Club Dinner Cruise

03-Aug-2015
2/5

Service: The service was average due to the waiter who constantly ignored our requests and had an appalling attitude. We also felt that the seating arrangements for the gold and captain tickets were a bit to close. Other than that the view was great and so was the entertainment

Product: The quality of food was a real upset. There should have been options in regards to meals... at least for the gold ticket. We also felt that the seating arrangements for the gold and captain ticket were abit to close. Other t

Review for Gold Dinner Cruise

01-Aug-2015
5/5

Service: Everything was great and went off without a hitch

Product: Food was great and the singer was Gorgous and talented. I would love to go again

Review for Gold Dinner Cruise

01-Aug-2015
5/5

Service: great staff

Product: great staff

Review for Starlight Dinner Cruise

01-Aug-2015
2/5

Service: Great service on board!

Product: Quality of the meal could be improved. For example: smoked salmon would be better than salmon trout. The quality of the meat was average: very thick and average quality. Small portions too. We found globally that the meal itself was behind our expectations.

Review for Captains Club Dinner Cruise

31-Jul-2015
5/5

Service: Easy to book and helpful phone staff. Good value...modern, clean boat.

Product: Great food, talented entertainment and the staff went above and beyond to make sure we were well looked after...even "appeared" up on the top deck and offered to take our photo with the spectacular background that is Sydney harbour. Thankyou, a great night all round.

Review for Captains Club Dinner Cruise

31-Jul-2015
5/5

Service: Staff were very accommodating and really enjoyed the band.

Product: Excellent food and service

Review for Captains Club Dinner Cruise

30-Jul-2015
5/5

Service: Staff, entertainment, food, the boat, the whole experience was amazing! I have and will continue to recommend this dining experience

Product: Staff, entertainment, food, the boat, the whole experience was amazing! I have and will continue to recommend this dining experience

Review for Captains Club Dinner Cruise

29-Jul-2015
5/5

Service: See below

Product: We had a lovely evening on the cruise. The service was excellent as was the meal and music. Thank you to Captain Cook Cruises.

Review for Captains Club Dinner Cruise

28-Jul-2015
5/5

Service: The cruise was very pleasant, including the view of the harbour during the night. On arrival, I found my chair was sticky (ie. cleaning issue) so I swapped it for another.

Product: We were very happy with the service, quality of the food, and the entertainment.

Review for Captains Club Dinner Cruise

27-Jul-2015
5/5

Service: Excellent service, beautiful views and lovely entertainment

Product: The food was amazing

Review for Captains Club Dinner Cruise

26-Jul-2015
4/5

Service: Well organised.

Product: The music and atmosphere was lovely but the food was nothing special. I had the chicken and thought it was dry and tasteless.

Review for Captains Club Dinner Cruise

26-Jul-2015
5/5

Service: Had a great night. Loved the food the music and an evening on the harbour.

Product: 9/10. One small blemish. To finish with a bill for $6 for two cups of tea, having paid for a 3 course meal and a drinks package felt odd. 2 teabags would have given you a 10/10.

Review for Captains Club Dinner Cruise

25-Jul-2015
5/5

Service: A fantastic way to see Sydney at night lit up with all the lights. A must!!

Product: We found our waitress to be very helpful and accommodating. The food was beautiful also and we would highly recommend this cruise.

Review for Captains Club Dinner Cruise

24-Jul-2015
5/5

Great cruise that I would recommend and take again.

Waitress needs to be a touch more attentive to the needs of the table.

We had to keep calling for her to get drinks.

Review for Captains Club Dinner Cruise

22-Jul-2015
5/5

Lovely boat, good food, service and entertainment.

Review for Captains Club Dinner Cruise

21-Jul-2015
4/5

Service: good people, good music.....my partner and i and our guests enjoyed the night

Product: good food and service

great night

Review for Captains Club Dinner Cruise

20-Jul-2015
5/5

Service: Very Enjoyable

Product: staff and service was excellent,

Review for Captains Club Dinner Cruise

19-Jul-2015
5/5

Service: Service was warm, friendly and timely

Product: Celebrated our daughters 19th birthday and had a wonderful evening, food and service were lovely as was the entertainment.

Review for Captains Club Dinner Cruise

18-Jul-2015
5/5

I love it...but every time overseas family come to Sydney I take them on your cruise. You guys should consider discounts for people like me! I know the menu and photographer and cruise route like the back of my hand so I go purely to treat visitors. Considering the number of expats in Sydney....discounts for people who bring you repeated business could b a great marketing strategy. :-)

Review for Starlight Dinner Cruise

18-Jul-2015
5/5

Service: Excellent service, meals, entertainment, etc. Not a complaint from Kim & I, a night we will remember forever.

Product: The Gold Dinner Cruise was great. Excellent weather and company (strangers to us) was very friendly. We enjoyed our meal, drinks and the super service by Karen very much.

Review for Gold Dinner Cruise

18-Jul-2015
5/5

Service: Great

Product: Great

Review for Captains Club Dinner Cruise

16-Jul-2015
5/5

Service: Wonderful

Product: Really great

Review for Starlight Dinner Cruise

14-Jul-2015
5/5

Service: Atmosphere was fantastic as was the food and service

Product: as above

Review for Captains Club Dinner Cruise

13-Jul-2015
5/5

Service: service was outstanding

Product: waitress was above her duty

Review for Starlight Dinner Cruise

13-Jul-2015
2/5

Service: The cruises was good. Right on time. Service was great.

Product: The food portions were very very small. 4 canapés for two adults, very disappointing. Chocolate cake size was good for a two year old. Food was not good. Not worth going for dinner. Very disappointed.

Response from Captain Cook Cruises: Thank you for your review of your gold dinner cruise. We were delighted to read that you found the service great and the cruise overall good. We were disappointed to read your comments in regards to the food as we often receive positive feedback on this aspect and the sizes of the 6 course de-gustation menu. We apologise for this not meeting your expectations.

Once again thank you for your feedback.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Gold Dinner Cruise

12-Jul-2015
5/5

Service: The whole ships was very well maintained and very enjoyable to cruise on.

Product: 100% delicious and our waiter was fantastic...... will definitely cruise again!

Review for Gold Dinner Cruise

10-Jul-2015
5/5

Service: We a group of 8. Had the best night ever. The food was nice the entertainment great. We were four generations togeather. Will do it again later

Product: Said it all above, except the singer was very good and the band and their choise of music. Even got 83 years old Great Grandmum up dancing.

Review for Starlight Dinner Cruise

09-Jul-2015
5/5

Service: Very impressed with the night, good friendly service

Product: excellent food

Review for Gold Dinner Cruise

06-Jul-2015
5/5

Service: Boat and staff service was execllent

Product: Dinner was very good value for money.

Review for Captains Club Dinner Cruise

06-Jul-2015
5/5

Service: Food was very poor. We had a salad for an entree that was lettuce, 4 half cherry toms, and some cheese drenched in vinegrette. Salmon for a main was dry and overcooked - we had been to the Sydney Fish Market that morning and seen the fresh salmon there. I guess we were expecting some salmon like that. Unfortunately the salmon was almost white and very overcooked. Desert was very average. I was left with the impression that the hot food was reheated in a microwave prior to serving, and the cold foods were prepared ahead of time and stored in a fridge. With all the spectacular fresh produce available in Sydney, we were sadly disappointed, and sent most of our food away uneaten.

Product: Cruise was spectacular in perfect weather. The boat was lovely to travel on, and the staff were wonderful. Even sang Happy Birthday to my daughter.

Response from Captain Cook Cruises: Thank you for your review of your Captains Club Dinner. We were disappointed to read that the food did not meet your expectations. All our food served is prepared, cooked and served on-board and we are sorry if you felt this was not the case. We were delighted to read that you found the vessel lovely and that the staff were wonderful. Once again thank you for your feedback, it is appreciated and we are glad you enjoyed your birthday celebrations too.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

06-Jul-2015
5/5

Service: the whole outing was excellent

Product: the whole outing was excellent

Review for Captains Club Dinner Cruise

05-Jul-2015
2/5

Service: The enterteinment was poor

Product: The man Who served us hadn experience

Response from Captain Cook Cruises: Thank you for your review of your Captains Club dinner cruise. We were disappointed to read that the entertainment and service did not meet your expectations. We appreciated customers understanding while our staff are still training and apologise for any inconvenience caused. We hope that the rest of your cruise was lovely. Once again thank you for your feedback, it is appreciated.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

04-Jul-2015
4/5

Service: The Sales Staff were excellent and the degustation dinner was an interesting experience

Product: Good overall

Review for Gold Dinner Cruise

03-Jul-2015
5/5

Fantastic

Review for Captains Club Dinner Cruise

03-Jul-2015
5/5

Service: It was good. Could have used a crew member on the stairs to better direct flow of traffic to the top floor.

Product: Food was excellent. Felt very special.

Review for Captains Club Dinner Cruise

02-Jul-2015
5/5

We have been cruising with you for around 35 years for our wedding anniversary. The cruise and the cuisine has altered many times in those years, and our recent cruise, we believe was the best cuisine we have had yet experienced. Even the bread rolls were warm. Maybe some younger folks would have found the servings a little small, (I would have 30 years ago), but for our age group it was fine. The service likewise has altered many times, with this cruise the service standard was very high indeed. The cruise itself also has altered over time. It isn't quite as long as it used to be, but 2.5 hrs of Sydney Harbour is always a delight.

I am sure that we will be aboard next year.

Peter and Annette

Review for Gold Dinner Cruise

02-Jul-2015
5/5

Service: Best choice ever for my special day - everything was fantastic - from service, dinner, music, singer etc

Product: Everything perfect

Review for Captains Club Dinner Cruise

30-Jun-2015
5/5

Service: Very good service and friendly staff. The harbour cruise is excellent and the fireworks added a great night for our 40th anniversary.

Product: The food and wine is excellent great choice to from.

Review for Captains Club Dinner Cruise

30-Jun-2015
5/5

Service: An excellent way to enjoy Sydney Harbour.

Product: Food, servive and atmosphere were wonderful.

Review for Captains Club Dinner Cruise

29-Jun-2015
2/5

Service: We were treated rudely, ignored, and felt excluded.

When we arrived we were given 2 separate menus, that weren't the same, and our waiter proceeded to argue with me as to the menus being the same ,(until we showed him they were different), to which he snatched the menu out of my hand and told us to share the one my partner had. He then asked what we were ordering when we hadn't even had a chance to look at properly. we were offered a bottle of wine, which we declined as we do not drink, and had a lemon squash each instead.

The meals were average, but the cruise itself was good taking in views of Sydney Harbour. After dinner we asked for a coffee, as everyone else around had been given one. Upon arrival of our coffee we were handed a bill, we questioned the bill, as it was just for the coffee, which was met with arrogance and more arguements, with the waiter scoffing and snatching the bill,and telling us that we were not offered a bottle of wine at the beginning (which we were), leaving a nasty taste in our mouths over the whole experience. I will be writing these same comments on trip adviser telling people to avoid this cruise!

Product: Dessert was clearly purchased a day or two before as it was not fresh and pastry tasted stale.

Response from Captain Cook Cruises: Thank you for your comments and we were disappointed to read about your experience. We have debriefed our senior cruise director on board from that night and the only report that was made to our team was the cost of the coffee charge, which was immediately waived once he had spoken with you. Our inclusions do state what courses are included and barista style coffee is an additional item Our team on that night are all experienced and trained in providing great customer experiences and we are sorry that you felt our team did not perform. We are glad that you enjoyed the great views that Sydney Harbour is known for.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

25-Jun-2015
4/5

Service: The service was fantastic. We got everything we needed when wanted it in a timely manner. The staff were very polite and friendly.

Product: The taste of the meal was good. I had the chicken dish. It was a bit dry and could have done with more sauce.

Review for Sailors Dinner Cruise

24-Jun-2015
5/5

Service: Very professional service, she explained nicely and back to drinks perfect timing.

Product: Food was plenty and excellent!! We love it thanks

Review for Gold Dinner Cruise

24-Jun-2015
4/5

Service: Wonderful experience let down by the overhead lights that were so bright you could not see outside. When the lights were dimmed they flickered so badly it almost caused an epileptic fit. Disappointing considering the price paid for tickets.

Product: Wonderful experience let down by the overhead lights that were so bright you could not see outside. When the lights were dimmed they flickered so badly it almost caused an epileptic fit. Disappointing considering the price paid for tickets.

Review for Gold Dinner Cruise

22-Jun-2015
5/5

Service: Fantastic, great food, well organised, good entertainment on board

Product: Fantastic

Review for Captains Club Dinner Cruise

21-Jun-2015
5/5

Service: Great Staff

Product: Great service.

Review for Gold Dinner Cruise

21-Jun-2015
5/5

Service: On line booking was easy to do with clear instructions. Vessel was bigger than anticipated and very smoothly operated.

Product: Meal was excellent, service was good and views were terrific. Wines available covered a good range and were moderately priced. Our table steward Prashant did a good job, topping up the glasses when needed and serving the meals to the ones who ordered them - although he seemed a little bit nervous at first.

Review for Captains Club Dinner Cruise

21-Jun-2015
4/5

Service: I had lost my voucher and was given information as to how to proceed in booking our cruise.

Product: Service was very good, friendly. Food was good. Scenery excellent. Commentary good. Lots of improvement since last time.

Review for Captains Club Dinner Cruise

21-Jun-2015
5/5

Service: Great time

Product: Fire works a high light

Review for Gold Dinner Cruise

19-Jun-2015
5/5

Service: The cruise itself was excellent, and having staff on the wharf directing people was good. But it would have been better if the booking was clearer - we booked online and then were a bit confused by the layout of the receipt. It would be great if there was a simple sheet of instructions with an actual ticket. There was a lot of confusion (for us and others on the wharf) as to if you had to check in at the office or just line up.

Product: Food was all lovely and better than expected.

Review for Captains Club Dinner Cruise

18-Jun-2015
5/5

Service: Lovely

Product: Great dinner and atmosphere. Will recommend to all. In fact have already done so to my neighbours and friends here in Perth, WA

Review for Captains Club Dinner Cruise

17-Jun-2015
5/5

Service: My whole family enjoyed the time on the cruise. The services were excellent.

Product: Food was very nice.

Review for Sailors Dinner Cruise

16-Jun-2015
4/5

The " vivid" brightly lit sign on the side of the vessel made it hard to appreciate the lights of the city. I also did not like the way that the staff started undressing the tables etc prior to us even reaching the berth

Review for Gold Dinner Cruise

16-Jun-2015
5/5

Service: The service and atmosphere was great. An additional bonus being able to see the vivid lights and be able to go out onto the top deck. My kids had a wonderful time as did we.

Product: The food was amazing. Thank you

Review for Captains Club Dinner Cruise

15-Jun-2015
5/5

Service: We thoroughly enjoyed everything about our cruise on Sydney Harbour: beautiful boat, beautiful harbour & excellent service.

Product: Excellent food, wine, spirits & service, great experience, thankyou

Review for Gold Dinner Cruise

14-Jun-2015
2/5

Service: We went on the captains dinner cruise last year and it was brilliant, very disappointed this year.

Product: The food was excellent, degustation menu should have wines served with courses not well after. Service was very poor, had to ask for drinks. Entertainment disappointing compared with last year.

Response from Captain Cook Cruises: Thank you for your review of your Gold Dinner Cruise with us on Sydney Harbour. We were delighted to have you back on board and teat you found the food excellent. We apologise for the delay in service of the wine and were disappointed to read that you felt the entertainment was not as good as our entertainment is usually well received.

Once again thank you for your feedback, it is appreciated.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Gold Dinner Cruise

14-Jun-2015
5/5

Service: Everything went as planed

Product: Very good

Review for Captains Club Dinner Cruise

14-Jun-2015
4/5

Service: Enjoyed it

Product: Our friends from SAnloved the experience and the chance to see Vivid by water.

Review for Captains Club Dinner Cruise

14-Jun-2015
4/5

Service: There was no hot entrees choices and the wine service was a bit slow.

Product: The cruise was great stopped in some excellent view points for Vivid, so except for statements above was very enjoyable.

Review for Captains Club Dinner Cruise

14-Jun-2015
5/5

Service: Would go with you again. Thanks for a great evening.

Product: We had a lovely waitress who helped make it a very special night for my 50th birthday.

Review for Captains Club Dinner Cruise

14-Jun-2015
5/5

Service: Everything was amazing

Product: Great service very attentive

Review for Gold Dinner Cruise

14-Jun-2015
4/5

Service: Not bad

Product: Food was great but my chicken lacked flavour but besides that everything else was good.

Review for Captains Club Dinner Cruise

13-Jun-2015
4/5

The cruise was fantastic, the service as well. My two step sons aged 11 and 14 totally enjoyed this cruise. We dined in style. Thank you captain cook cruises.

Review for Captains Club Dinner Cruise

13-Jun-2015
4/5

We were very happy with it overall except we found their did not seem to be anyone attending to our ordering of drinks we had to keep on asking someone to take a drink order

Review for Captains Club Dinner Cruise

13-Jun-2015
5/5

Service: Wait staff were very patient and efficient. It was a tough group.

Product: Food was superb. Great tour of harbour lots of opportunity to see the light show.

Review for Captains Club Dinner Cruise

13-Jun-2015
5/5

Service: Vg

Product: Vg

Review for Gold Dinner Cruise

12-Jun-2015
5/5

Service: The service from the staff was just perfect from the on shore staff to boarding staff but our waitress was exceptional. A wonderful evening thank you

Product: Excellent in all ways. Service perfect, food all 3 courses beautiful and the views lovely. We thoroughly enjoyed our dinner cruise. I wouldn't hesitate to recommend this to anyone and will go again. Thank you

Review for Captains Club Dinner Cruise

12-Jun-2015
4/5

Service: Not the best it could be

Product: Food Servings too small. Commentary of where we were at anytime would have improved our experience.

Review for Starlight Dinner Cruise

11-Jun-2015
4/5

Service: easy to book. Service is always good.

Product: Good service. Main chicken meal was dry. Had been sitting for a while. Was a sub for a meat dish in degustation menu.

Review for Gold Dinner Cruise

11-Jun-2015
5/5

Service: Very good service

Product: Lovely boat and suburb sitting. Food excellent wine wasn't as good

Review for Gold Dinner Cruise

11-Jun-2015
4/5

Service: See below

Product: A delightful cruise. Dinner service good but wine waiters ignored us mostly even though we had a open wine account paid for. Thank you - we would cruise again with you sometime in the future.

Review for Captains Club Dinner Cruise

10-Jun-2015
4/5

Service: Good

Product: Dinner was excellent. Cost was expensive

Review for Captains Club Dinner Cruise

10-Jun-2015
5/5

Service: Easy to book. Great service,

Product: Food was lovely. Staff very accommodating. Also enjoyed the live music. My sisters had travelled from interstate and the far north coach of NSW. They were very impressed with the cruise. Perfect way to see vivid and to end our day in Sydney.

Review for Captains Club Dinner Cruise

10-Jun-2015
5/5

Service: Nice ship and staff were very good and polite.

Product: The staff were very good and helpful. The entertainment was excellent

Review for Captains Club Dinner Cruise

10-Jun-2015
2/5

Service: WAS EXPECTING MORE AND GREATLY DISAPPOINTED FOR SO MUCH MONEY

Product: FOOD WAS BELOW AVERAGE, STAFF WERE ABOUT THE SAME, TEMPERATURE WAS TOO HOT, AND THE BAND WAS TERRIBLE. ADVERTISED AS A "VIVID" CRUISE, 3/4 OF THE TRIP HAD NO LIGHTS.

Review for Captains Club Dinner Cruise

09-Jun-2015
5/5

Service: Excellent staff on board and in the office. Beautiful boat

Product: Great service, fantastic live band. Food was alright.

Ticket info needs to be more obvious that vivid tours do not depart from circular quay!!!!!

Wonderful cruise to admire Sydney vivid lights from.

Review for Sailors Dinner Cruise

09-Jun-2015
5/5

Service: The service onbourd Sydney 2000 was absolutely fantastic, there is simply not enough room on this forum for the praise I have. The Sole Sirius room was absolutely spectecular and i have recommended to everyone I know. The only negative/constuctive feedback I have is as I had hired the Sole Surius room it would have been apprieciated to be escorted onto the vessel without having to cue in the very large line waiting to board.

Product: The food was devine and we did not expect that level of quality, our host Edward did a fantastic job of accomodating all of our needs and requirments, he even managed to get 2 of our guests upto the bridge with the captain which was brilliant, well done Edward.

Review for Captains Club Dinner Cruise

09-Jun-2015
2/5

Service: Service was good, staff attentive. Entertainer good.

Information on tickets was poor - I had to ring to confirm arrangements

Product: Have been on the Dinner Cruise before and always very good. 'Vivid' cruise was no where near as good; VERY rushed, very little view of the lights. Hadn't finished dessert before we had to disembark. Definitely not worth it as a lead into Vivid. Poor value for money.

As a dinner cruise - still too rushed OK, but still not as good as previous cruises we have taken.

Review for Captains Club Dinner Cruise

09-Jun-2015
5/5

Service: I could not fault the service we received. The food was better than I dared imagine and the live music was much appreciated both in regard to choice of program and sound levels

Product: It was excellent value for money and very well organised, without any fuss.

Review for Captains Club Dinner Cruise

09-Jun-2015
5/5

Service: The most amazing night. Thank you

Product: Excellent

Review for Captains Club Dinner Cruise

08-Jun-2015
5/5

Service: Brilliant night

Product: Wonderful food

Review for Starlight Dinner Cruise

08-Jun-2015
5/5

Service: excellent cruise good staff and the best service ever

Product: the dinner was out of this world, great staff serving and we were made to feel great.

Review for Captains Club Dinner Cruise

08-Jun-2015
5/5

Service: we had a beautiful night out on the Harbour, very well run.

Product: As`above

Review for Starlight Dinner Cruise

08-Jun-2015
4/5

Service: next time I would go during the day

Product: no bad

Review for Gold Dinner Cruise

08-Jun-2015
5/5

Service: Couldn't have been better.

Product: Made to feel special.

Review for Captains Club Dinner Cruise

07-Jun-2015
5/5

Service: 10 /10

Product: This is the second time we have gone on a captain cook gold dinner cruise and again loved every minute of it

Review for Gold Dinner Cruise

06-Jun-2015
4/5

Service: Good service, though PLEASE bring back priority boarding for those who pay top prices for the Gold Dinner, and we've noticed the reduced quality of foods on the menu. It used to be an excellent experience- faultlessly fantastic. But no more!

Product: We used to love the priority boarding, canapés and champagne on the top deck that we've enjoyed for the last 4 or 5 years when we boarded at Circular Quay. We paid the same price, and felt like we missed out on some of the 'gold' perks of the dinner. We understand that things have changed due to the Vivid festival. Last year we had the same issues and had hoped they'd made an effort to make it more special this year. The lobster has been taken off the menu, and the dessert platter has been reduced to a single portion of chocolate cake. MAJOR cost cutting by the cruise company, no benefit at all for the customer. Good quality food, great service, but it just seems to be less and less value each year.

Review for Gold Dinner Cruise

06-Jun-2015
5/5

Service: Food was great our waitress was excellent (Napalese girl) she is to be commented upon as she really looked after us

Product: Excellent food and service

Review for Captains Club Dinner Cruise

06-Jun-2015
5/5

Service: Very enjoyable

Product: Very enjoyable

Review for Captains Club Dinner Cruise

06-Jun-2015
5/5

Service: Staff were all wonderful. Window seat made for an excellent view of the Viva event.

Product: Great dinner and a good choice of Australian wine. I have no negative feedback,.

Review for Gold Dinner Cruise

06-Jun-2015
5/5

Service: This trip far exceeded my expectations. Vivid was wonderful but the dining experience was five star as was the service and the entertainment Fully recommend this to anyone. It was a magical evening

Product: The vivid experience was wonderful. But the dining and brilliant service and entertainment was second to none. Thoroughly enjoyed it. We were right up the front of the boat in a lovely private setting with an uninterrupted view , truly a magical experience

Review for Captains Club Dinner Cruise

05-Jun-2015
5/5

VERY HAPPY

Review for Captains Club Dinner Cruise

05-Jun-2015
4/5

Service: Much of the booking, embarkation and cruising experience were excellent, but impaired significantly by some poor service. Firstly, some change to the booking were confused and confirmation email had to be requested. Secondly, a young male waiter told us, at the conclusion of the cruise, but before we had received our final coffee, very rudely to get off the vessel so they could prepare for the next day. And finally, as we descended the stairs from the upper deck the lights went off, leaving several people in complete darkness - a very dangerous situation that could easily have resulted in significant injury. There may well be a need to conclude the cruise promptly and over to battery power on docking, but passengers could be forewarned and safety should be the priority.

Product: The seating and food were excellent. However, some of the service staff were less than excellent, on two occasions spilling drinks on members of our party and also failing to gauge the timing of the meal to complete all courses in time for the end of the cruise (resulting in the serious criticisms above). The servings were rather overgenerous for a degustation menu, particularly the gnocchi which are very filling early in the course.

Review for Gold Dinner Cruise

04-Jun-2015
4/5

Service: Overall it was a very good experience except for comment in paragraph 2 and it was inconvenient for us as interstate visitors to collect the tickets not knowing the Darling Harbour geography. Why can't they be mailed on payment in full of the fare?

Product: My group of 16 thought a commentary would have been helpful particularly for interstate visitors such as we.

Review for Gold Dinner Cruise

02-Jun-2015
4/5

Service: Everything was good except for the confusion on which line to queue in at Kings Wharf. Very disorganized and to make matters a little worse was that it was raining and there was very little cover.

Product: Meal and drinks were good as well as service. No complaints

Review for Gold Dinner Cruise

01-Jun-2015
2/5

Service: A lot of customers as well as myself were a bit confused as to exactly what the boarding process was at King street Wharf and which boat we were supposed to be boarding. Also why we could not have boarded at Circular Quay as it went straight there from King street and in my case would have been much more preferable in context to where I was staying, and easier to be able to disembark to walk around and see some of the other lights for Vivid Sydney. It wasn't until afterwards I found out I could have got off at Circular Quay, but no one announced that. I though I had to get off the same place I got on. I fpund it rather disorganized.

Product: I went on the Vivid cruise. Whilst it was nice to go around the harbor to see the lights from a distance, I was hoping there might be some sort of commentary, explaining the buildings and/or set up of the different lights. I also paid an extra fee to sit next to the window but I'm really not sure why as the view was easily seen from any place inside. The entertainment got rather boring as one can only take so much of Michael Buble style in one sitting!! A little more upbeat would have been nice. The three course meal was OK, although I chose an entrée of ocean trout on a bed of fennel with black caviar and mayonnaise sauce and perhaps they should rename it spot the black caviar! I actually asked the waitress if perhaps they had forgotten to put it on my plate, but apparently it was supposed to be IN the mayonnaise. I neither saw nor tasted any! (I did overhear the person sitting behind me remarking on it too, so I wasn't the only one) All in all, I was rather disappointed and disenchanted with it.

Response from Captain Cook Cruises: Thank you for your feedback on your Captains Club Dinner. We were disappointed to read your comments about the cruise. At this incredibly busy period we can only pick up from King Street Wharf in Darling Harbour, although guests are welcome to disembark at either Circular Quay or Darling Harbour which is announced by the entertainment as we pull into Circular Quay. Our dinner cruises do not have any commentary and we recommend that guests whom wish to know more about the sights in combination with dining join our buffet lunch cruise. Some guests prefer to be seated up against the window, without any other guests inbetween them and the view hence paying for a guaranteed window seat. We were disappointed to read your comments about the entertainment and wish our guests to know that our musicians would be happy to take requests. We were also disappointed to read your comments in regards to the food as we often get complimented on the food. We apologise that the cruise did not meet your expectations.

Once again thank you for your feedback.

Kind Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

01-Jun-2015
5/5

Service: Great service! Great food! Great views!

Product: Not cheap but loved the food, drinks & service.

Review for Gold Dinner Cruise

01-Jun-2015
5/5

Service: Th was the first time we have done a dinner cruise on the harbour . We have previously done a Murray River cruise and found that the same excellent level of service applies.

Product: The Meal was excellent and the service was very good. We enjoyed a nice quiet dinner with entertainment

Review for Captains Club Dinner Cruise

31-May-2015
5/5

Lovely staff. Very helpful.

Review for Captains Club Dinner Cruise

31-May-2015
5/5

Service: Service was fantastic! Could not have asked for a better waiter!

Product: The food was incredible and the plating of the food was lovely. All the meals looked delicious

Review for Starlight Dinner Cruise

31-May-2015
4/5

Service: I love gold dinner cruise and this was my 5th however it wasn't as good as previous cruises. We were seated next to the noisy group and the entertainment wasn't as good as the last tme. I will avoid the time of special event like Vivid Sydney.

Product: Food and wine, not bad but not as good as the last time.

Review for Gold Dinner Cruise

30-May-2015
4/5

Service: Long wait to get on board

Product: Music too loud to enjoy conversation.

Drinks waiters hard to find.

Review for Captains Club Dinner Cruise

30-May-2015
4/5

Service: 400.00 for 2 for dinner, that part I dont mind. However when you get told to arrive by a certain time and then are left queueing for 30 mins or more thats a bit rich.

Lots of families with small children doing the gold dinner. Not condusive for a quiet relaxing dinner on the harbour.

Product: Food good. Service excellent. Ambience average

Review for Gold Dinner Cruise

30-May-2015
5/5

Service: Excellent

Product: Excellent

Review for Gold Dinner Cruise

30-May-2015
5/5

As Above

Review for Gold Dinner Cruise

30-May-2015
4/5

Service: One fault, main meal (chicken) was a overcooked, and dry one end. Rosti was cold. Very Average Main meal. Other than that, all was good.

Product: One fault, main meal (chicken) was a overcooked, and dry one end. Rosti was cold. Very Average Main meal. Other than that, all was good.

Review for Captains Club Dinner Cruise

27-May-2015
5/5

Service: Great atmosphere and service

Product: Great

Review for Captains Club Dinner Cruise

24-May-2015
5/5

Service: Absolutely amazing. Would definitely be doing it again. As soon as you walk on board your pampered. Right from the food to the service and layout.

Product: Gold dinner was amazingly beautiful. I wouldn't of eaten most of this food any other time but I thought I would try it and it was absolutely beautiful. The display and taste of the food was beautiful. The wine, and service was fantastic. Could not ask for any better.

Review for Gold Dinner Cruise

24-May-2015
5/5

Service: Love the service and the entertainment .. Very professional and attentive

Product: Food was ok.. Music was great

Review for Captains Club Dinner Cruise

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