Dinner Cruises

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Sydney Harbour by night....it doesn't get any better than this. Secure your dinner cruise seat today aboard Sydney's most prestigious cruise ships MV Sydney 2000 and John Cadman 2. Offering million dollar views, expansive viewing decks, dining rooms and a range of menu and entertainment options for every event and budget. An experience not to be missed ...

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See our full range of dinner cruises including:-

Gold Penfolds Dinner
First impressions count. When only the best will do this cruise will impress from the first moment until the last. Every Gold Penfolds Dinner guest is the most important person in world to us, and before you depart you'll know its true.

Captains Dinner
The Captains Dinner has my personal seal of approval. This cruise has it all - the best vessel, quality a la carte dining (including vegetarian options), a comprehensive wine list, live music and dancing.

Starlight Dinner
Sydney's best value dinner cruise. Enjoy contemporary three course a la carte dining and the mesmerising views of Sydney by night.

Sunset Dinner
Pre-theatre dining or a great way to finish a spectacular day sightseeing. The 5.00pm departure takes in all the colours of autumn/spring sunsets, winter twilight and the endless days of summer.

Sunset Steak & Lobster Dinner
Available for a limited time only, our popular Sunset Dinner Cruise with an optional premium 3 course set menu including Steak & Lobster main course. This early dinner cruise is a great way to finish a fun day sightseeing or to begin your evening at the theatre. The 5.00pm departure takes in all the colours of autumn/spring sunsets, winter twilight and the endless days of summer. 

 

Dinner Cruises do not operate Christmas Day. Special or limited timetables operate on 26 & 31 December, 26 January and selected special events.

Accessibility for people with a Disability Policy 

Special Conditions apply to all Special Offers


Select cruise and date below View Special Offers

Options Fri Dec 09 Sat Dec 10 Sun Dec 11 Mon Dec 12 Tue Dec 13 Wed Dec 14 Thu Dec 15

Updating cruise availability...

Other Cruises - Special Events

Christmas Day
25 December
Valentines Day
14 February
Vivid Festival
May - June
Seniors Week
March
Whale Watching
May - November
Boxing Day
26 December
Christmas in July
July
Football Transfers
June - October
Earth Hour
March
Food Festival
Good Food Month High Tea
New Years Eve
31 December
Christmas Parties
November - December
Mothers Day
May
Syd Intl Boat Show
August
Easter Show
Sydney Royal Easter Show
Australia Day
26 January
Melbourne Cup
November
Fathers Day
September
Biennale
March - June
School Holiday Fun
Great Offers for Kids

95 % approval from 235 responses

Date
Rating
1 day ago
4/5

Really enjoyable evening

Review for Captains Club Dinner Cruise

3 days ago
5/5

Dinner Cruise was excellent. Team on the boat made it a good night.

Review for Captains Club Dinner Cruise

4 days ago
5/5

Service: Service was excellent

Product: Food was fantastic had a brilliant night

Review for Captains Club Dinner Cruise

4 days ago
4/5

Service: Young staff do need a bit more training - not their fault, inexperience and not shown e.g. pouring a wine straight into a glass without showing me the label - in case not the right wine, not offering the customer the choice of an itemised bill - small things. Your wait staff need looking after they are the front line of your service.

Product: Loved the cruise, excellent food, staff attentive and eager to please. Beautiful harbour views.

Review for Captains Club Dinner Cruise

4 days ago
5/5

Fantasic night had by all our group food, band and staff were outstanding. The only complaint I could make is we boarded late and as we boarded from Darling Harbour we were last to get off boat and the bar closes 30 minutes prior to embarking this all did not go down well with my staff lucky I had a back up plan in Darling Harbour after Cruise apart from that all good.

Review for Captains Club Dinner Cruise

5 days ago
5/5

Service: Service was great

Product: We came back from the US after an excellent experience 2 years ago. Wife said if we are in Sydney we are doing it again! Even with the more favorable exchange rate it cost more but we didn't care. The food was disappointing and the "band" pretty lame. Service was great but never again.

Review for Captains Club Dinner Cruise

6 days ago
5/5

We had a fantastic time food beer & wine was great my 79 year old mother in law said it was the best night she had in a long time so thanks for that

Review for Captains Club Dinner Cruise

7 days ago
5/5

The entire cruise was hugely enjoyable from start to finish. the service was great. the boat was great. everything was perfect. I would not hesitate to recommend to anyone.

Review for Gold Dinner Cruise

7 days ago
5/5

Service: I chose Captain Cook for our trip to Sydney because I've used them in Perth and they've always been good. They didn't disappoint.

Product: Good quality food, good service. I've raved about it on Trip Advisor.

Review for Captains Club Dinner Cruise

7 days ago
5/5

Service: brilliant evening we loved it!!! we will be back and recommend 100%

Product: brilliant evening we loved it!!! we will be back and recommend 100%

Review for Captains Club Dinner Cruise

1 week ago
5/5

Even though it had rained, the city lights were beautiful. The entire crew was welcoming and truly wanted you to enjoy the evening.

Review for Captains Club Dinner Cruise

1 week ago
4/5

Service: Casual.

Product: Good

Review for Captains Club Dinner Cruise

1 week ago
4/5

Service: Well worth it

Staff courteous

Great sight Sydney harbour at night

Product: One meal was okay the other was anything startling

Review for Captains Club Dinner Cruise

1 week ago
5/5

Service: The whole experience was fantastic. The food was a nice selection and delicious ,the service was pleasant . I couldn't of expected any more. Thank you we had a wonderful time.

Product: Loved the whole experience . Thank you

Review for Captains Club Dinner Cruise

1 week ago
5/5

I spent a wonderful night with my mother and son, thank you..

Review for Captains Club Dinner Cruise

2 weeks ago
5/5

Service: Our server was wonderful and also helped us in choosing other sites to see in Sydney as it was our first time in Australia.

Product: We are so glad we chose this cruise. The Sky Deck pictures and night time Opera House pictures are incredible, and the food was quite good as well.

Review for Gold Dinner Cruise

2 weeks ago
5/5

Service: Well organised and friendly staff.

Product: Fantastic dinner cruise.

Review for Captains Club Dinner Cruise

2 weeks ago
5/5

Service: The staff were all friendly and attentive. As we were a large group of 30 we had great seating which was elevated. The music was okay but I think would have preferred a dj, even though the band was great! (please don't take that the wrong way!)

Product: The food was lovely! The servings were okay, though the speed was good. we weren't left hanging around too long for food and drinks.

Please thank them all for great service and a great night!

Review for Captains Club Dinner Cruise

2 weeks ago
5/5

Excellent. Just one detail. The music was a bit too loud. Had to go out to be able to talk to my couple.

Review for Starlight Dinner Cruise

2 weeks ago
5/5

Service: Excellent in all respects.

Product: Always brilliant!

Review for Captains Club Dinner Cruise

2 weeks ago
5/5

Service: One of the most amazing places I have ever been to. Definitely will be coming back.

Product: The food and drinks were all just so tasty and amazing. Great job

Review for Gold Dinner Cruise

2 weeks ago
5/5

Service: Cruise was fantastic. Service top class.

Product: Food and matching wines great. Very well presented also.

Review for Gold Dinner Cruise

2 weeks ago
5/5

Service: Excellent food drink atmosphere and unbelievable views of the harbour!

Product: As above!

Review for Captains Club Dinner Cruise

2 weeks ago
4/5

Service: A spacious, comfortable boat and a nice, long itinerary.

Product: The food was just so-so. Tasteless entree and dessert. And more danceable music would have been appreciated.

Review for Captains Club Dinner Cruise

2 weeks ago
4/5

I thought the experience was quite nice, until I fell down the stairs and the staff didn't seem too bothered to follow up on it at all.

Review for Captains Club Dinner Cruise

2 weeks ago
5/5

Very friendly Very australian

Review for Starlight Dinner Cruise

2 weeks ago
4/5

Service: Nice experience and beautiful views of Sydney

Product: good food, service and drinks

Review for Gold Dinner Cruise

2 weeks ago
5/5

Service: We were very well looked after, service was perfectt

Product: Fantastic cant wait to do it again

Review for Captains Club Dinner Cruise

3 weeks ago
5/5

Service: The crew was very helpful and engaging - this made the trip enjoyable for myself and my overseas guests.

Product: The cruise was great - just the right amount of time but shame about the weather.

The music was enjoyable and not too intrusive.

The food was a real surprise (in a positive way) and all agreed was much better than expected.

Review for Captains Club Dinner Cruise

3 weeks ago
4/5

everithing was good. The dinner, the service, the cruise.

Review for Captains Club Dinner Cruise

3 weeks ago
4/5

Service: They told us to be at the ferry at 6:30pm but in reality, the boat did not arrive until 6:55pm anyway. We waited in the wind and rain, although undercover.

Product: I expected less but blown away by the experience on board. I had Japanese executive visitors and they could not rave enough about it. We all reminisced our overseas cruises and the fine dining. We were at first seated near the piano beside 2 big windows. We asked to be moved away from there and beside the bigger picture windows. They did manage to move us after the guests have boarded from Darling Harbour and it made the experience even better. Joey our waited was very good and attentive. The food was very good, the three of us pick each one on the menu and very satisfied.

Review for Captains Club Dinner Cruise

3 weeks ago
5/5

Service: All staff we dealt with were very good and we would not hesitate to recommend this cruise

Product: Could not have had a better evening staff very good, food very good too. The young lady singing was outstanding her voice and her interaction with a varied crowd was excellent

Review for Gold Dinner Cruise

3 weeks ago
5/5

Service: Booking worked fine

Product: Most enjoyable

Review for Captains Club Dinner Cruise

3 weeks ago
5/5

The cruise ship was a little late getting into the wharf and we waited a little while but once on board the crew was excellent and the cruise around the harbor was beautiful.

Review for Starlight Dinner Cruise

3 weeks ago
4/5

Service: The cruise itself was just lovely. When making the reservation and trying to determine the best cruise option for our group of 4, I did find the customer service folks on the phone a bit abrupt and quite rushed. However, every staff member on cruise night was wonderful.

Product: We had an absolute lovely time! Enjoyed the music, the sail, the staff, the dinner and, of course, the weather. We paid for a few upgrades - the window seat was definitely worth it. The one thing that I think the cruise could perhaps work on is the desserts. I really enjoyed my dinner, but I don't think people at our table were really wowed by the desserts - they were good, not great. Other than that, enjoyed the evening tremendously!

Review for Captains Club Dinner Cruise

3 weeks ago
5/5

Service: Would highly recommend - only thing to make note of however is, the dinner cruises do not leave from the same place as the captain cook cruise hop on, hop off service. So don't turn up to the wrong location!

Product: Great meal, great service/waitress - also a great meal, seeing the city of Sydney at night from the water - spectacular.

Review for Starlight Dinner Cruise

3 weeks ago
1/5

Service: This was our first night of our vacation. This was to be the kick off to the 2 week adventure that we had been planning for so long. We were celebrating my parents 63rd wedding anniversary (Dad is 90 and Mom is 82), my husband and I's 34th wedding anniversary and our 18 year olds high school graduation. We were so looking forward to this grand adventure.

We had a party of 7, and were seated right in front of the speakers. The music was so loud that we could not converse at the table except when the singer took her breaks. She was a good singer, the speakers were just way too loud. We asked numerous times to have them turned down, and they eventually did, but nominally. My dad told the waitress that he would like to place a drink order and she never came back to take the order. We had to get up and go ask for the drink. The appetizer was served to 6 of us. We waited, while the employee who was helping our waitress, served our 7th appetizer to another table, and never returned with one for us. We waited and waited, finally getting up from the table and following the waitress to get our 7th dish. Then the main dish, all the dishes were mixed up. Seriously, I could understand if the waitress had not written down our order, but she wrote down every course! How do you mess that up. Again, we waited and watched other diners finish their dinners and start on dessert before we even got our dinner right. By this time, I was extremely frustrated. I am sure that other diners could sense our frustration. After all, we were sitting front and center. They had to look past us to see the entertainment. To his credit, the manager came to our table to try to mitigate the damages, but by that time, our evening had already been ruined. He offered free drinks (which we did not want, none of us have more than one drink), he asked what we had ordered for our main - I told him "Honest to God, I will eat any main that you bring me right now", he offered additional desserts - which we declined. We were upset enough, that most of us didn't even finish what we had. He gave us the photos that were taken that night, free of charge. I do appreciate the effort that he made, it was just too late. In addition, once the waitress realized how upset we and especially I was, she avoided my end of the table completely. To the extent that when she was clearing the table, she went to the opposite end and asked my son to pass my dirty plate to her. Very childish. We were unable to enjoy the sights of the harbor, we were too busy just trying to sort out our meals. It was definitely the lowest point of our two weeks in Australia. I will definitely recommend our friends visit Australia. I will definitely not recommend our friends use Captain Cook Cruises!

Product: See above

Response from Captain Cook Cruises: We are very very disappointed to read of your experience with our recent Captains Dinner especially given the celebrations on board. We can advise you that we have taken your comments very seriously and that the hospitality staff member is no longer in our employment due to their lack of performance and not delivering the best customer service that we are known to deliver. Our Hospitality Manager will be contacting your directly to make amends for this situation that occurred on board. We sincerely apologise for not meeting your expectations and not delivering what we promise.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

4 weeks ago
4/5

Service: Staff on the night where couteous and as helpful as they could be.

Product: Feedback provided direct to Captain cook cruises.

Review for Gold Dinner Cruise

4 weeks ago
5/5

Service: Very friendly

Product: Get food and wine wiht good views

Review for Gold Dinner Cruise

4 weeks ago
5/5

Service: The staff went out of their way when I contacted them about making the night special as I wanted to propose to my partner on the skydeck. They were very accommodating and made it a wonderful experience.

Product: All courses were well prepared and paired with selected wines. High quality food and service.

Review for Gold Dinner Cruise

4 weeks ago
5/5

Service: Total transaction was very smooth

Product: Food and service was first class

Review for Captains Club Dinner Cruise

4 weeks ago
5/5

Service: The four of us had a lovely night

Product: Yum food and great staff

Review for Captains Club Dinner Cruise

1 month ago
4/5

Service: Lovely cruise

Product: Lovely food good service

Review for Captains Club Dinner Cruise

1 month ago
5/5

Service: My wife had a fall while on our harbour cruise. Several days after the cruise the General Manager phoned my wife to make sure she was okay and sent flowers.

Product: Food was great, staff were friendly and professional. My wife had a fall during the dinner cruise and the staff were so helpful and caring. Thank you. Would go again and recommend it to others.

Review for Captains Club Dinner Cruise

1 month ago
5/5

Service: The boat/ship was great. Booking, etc easy. Did turn up at the Wharf a little late, but with the large cruise ship departing at that time not unexpected.

Product: Dinner was superb, as were the wines. Our steward/waitress (Joanne?) was perfect. A great night out. Would love to do the same again, but during daylight hours.

Review for Gold Dinner Cruise

1 month ago
4/5

Service: Staff were friendly and courteous, however, due to demands on their time they could not attend to our needs fully. See comments re bar service package. We did, however, really enjoy the atmosphere and the friendly and welcoming staff.

Product: Due to numbers the bar service I selected was few and far between. Missed out on wine with meal due to lack of staff to meet the demand.

Review for Captains Club Dinner Cruise

1 month ago
4/5

Service: A very enjoyable evening.

Product: Our waitress was not efficient. She came to remove our cutlery when we had been overlooked for receiving our meal and everyone else had finished. It had been sitting there and was therefor not very hot when it arrived.

Review for Starlight Dinner Cruise

1 month ago
5/5

We found the service, food and entertainment very good. The staff were pleasant and helpful.

Review for Captains Club Dinner Cruise

1 month ago
5/5

Service: All of the staff was very welcoming and gracious!

Product: The food was fantastic as was the music and scenery!

Review for Gold Dinner Cruise

1 month ago
4/5

Service: The person at the Circular Quay Wharf 6 counter is very rude. Very unwelcoming !!

Product: Vegetarian food is very bad, it can be better.

Review for Starlight Dinner Cruise

1 month ago
4/5

Service: The cruise was fantastic and the Ship Captain was very experienced making our cruise very enjoyable. it showed us Sydney like we have never seen it before.

The entertainment was excellent and easy to listen to.

Product: My wife and I chose Captain Cook Cruises to celebrate our 47th Wedding Anniversary. We felt the three course meal was not up to standard. There could have been a serious situation arise due to a staff member not understanding when my wife and I both told her that we were allergic to onion. Our appetiser was delivered to us with onion on it.

Review for Captains Club Dinner Cruise

1 month ago
5/5

Service: accueil chaleureux, personnel très sympathique !

Product: un dîner parfait préparé avec excellence ! des vins de qualité !

Review for Gold Dinner Cruise

1 month ago
5/5

it was a real nice gold dinner cruise

Review for Gold Dinner Cruise

2 months ago
5/5

Service: This was our first experience, we will try others in future.

Product: We had a great night. Good service and a pleasant evening. 10/10

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: Service was good but seemed short handed. Not attentive to clients. Until I asked, did not get full range of benefits.

Product: Food was good but slightly more than average. What, not table clothes, like eating in a cafeteria. Short handed.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: I was impressed and delighted. Online booking, collecting my tickets and getting advice at Circular the day before our cruise, right through.

Product: Again impressed. Delighted with a little extra attention to my husband as part of his 70th birthday weekend of celebration. I would recommend this to other clients.

Our assigned attendant was most professional.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Everything was done very well

Product: Very good service very good staff

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: We had a wonderful night. The service was friendly and the food was excellent.

Product: I think the only thing negative is that the cruise should be a bit longer say an extra 30 mins.

Review for Gold Dinner Cruise

2 months ago
5/5

Service: Best cruise we have been on & looking forward to many more with captain cook cruises.

Product: Everything was perfect from arriving on the vessel to leaving the vessel.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Staff were friendly and professional.

Product: Food was excellent. Wouldn't have booked the drinks package if I'd known we could only choose wine.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: The staff were professional, friendly and welcoming.

Product: Food was great. The music was enjoyable.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: All information was correct

Product: The Food was good and the service was OK but the atmosphere might have been for an older crowd than I would enjoy.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Brilliant staff service

Product: Great seanic and great meal.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Well organised and good boat.

Product: As a local I don't usually do "tourist" stuff, but I accompanied an American visitor. The dining area is spacious and attractive, the service excellent as was the food. There was live music (perhaps "good" not "excellent") and the boat toured slowly so as not to disturb the dining. For me it's a little pricey, but then I usually travel on a pensioner ticket! Would recommend it to any visitors who do not know locals to show them around and dine with.

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: was nice and the cruise was on time

Product: dinner was nice and the service was excellent

Review for Starlight Dinner Cruise

2 months ago
4/5

Service: Great service, cruise well worth it for the views of the city at night.

Product: Good food cooked well. Good choice of food and drinks.

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: Sent 3 emails trying to change date of cruise with no response at all from CC cruises. Not acceptable in this day and age.

Product: Food, service, and ambiance all exceptional.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: We thoroughly enjoyed the night. Having the exclusive use of the Sirius room for our special occasion was worth every cent - we were treated like royalty. The service was fantastic. Thank you very much.

Product: Absolutely wonderful. Everything was superb.

Review for Gold Dinner Cruise

2 months ago
5/5

Service: absolutely recommend!

Product: absolutely recommend!

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: Nothing

Product: Nothing

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: We thoroughly enjoyed our Captain Cook Cruise experience, staff were very attentive & couldn't do enough for us.

Product: Gold dinner cruise was outstanding. Food & wine was excellent we thoroughly enjoyed each course.

Review for Gold Dinner Cruise

2 months ago
4/5

Service: Friendly staff

Product: Ordered a beer when we first down and asked for it 2 more times. Finally got my beer after desert.

Review for Gold Dinner Cruise

2 months ago
2/5

Service: The service staff were very polite and courteous throughout the cruise. However, the issue related to the food provided eg. Predetermined entrees and lack of desserts served, significantly impacted the overall satisfaction of the night.

Product: Posts event, the most common feedback provided was:

a) No prior advice that our entree would be fixed and we had no choice in that menu.

b) Most of our guests did not receive their dessert course. It was either not served or taken back prior to guests returning to their seat while they were on the observation deck.

Given the cost of several thousand dollars, this represented poor value

Response from Captain Cook Cruises: Thank you for your valuable feedback and for giving us the opportunity to improve. Our customer service staff from our Charter Department have made contact via telephone and noted your comments so please accept our apologies for what appears to have been a breakdown in process on the night, not a lack of genuine care for our guests. Again we do appreciate your valuable feedback and look forward to having you on-board again.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: We had a great night although did feel it was rushed. Even though food came out very quickly, there was very little time after dinner to make the most of the entertainment. Entertainment was excellent! Would have loved another 30 minutes onboard.

Product: Food was excellent and delivered to tables very fast.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Great organization

Product: Good food, fantastic view!

Review for Starlight Dinner Cruise

2 months ago
4/5

Service: Overall it was good.

Product: Food was probably better than we thought.

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: I noted as good overall as my wife was satisfied with her birthday outing but could have been excellent if the vessel arrived on time at 6.45pm as passengers had to wait for good half on an hour. Secondly, when vessel docked, staff did not announced the entry point so all passengers had to follow the skipper. Thirdly, thr gold ticket members wasn't called as priority boarding hence did not give enough time for welcome drink.

Product: Dinner itself and service from the hall staff were excellent.

Review for Gold Dinner Cruise

2 months ago
5/5

Service: Every aspect of harbour cruise was excellent.

Product: Food was amazing, service second to none. Scenery ,stunning.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Easy to book on line

Product: Sydney Harbour at night is very special and the Captain's Club Dinner Cruise is a great way to experience the sights

Review for Captains Club Dinner Cruise

2 months ago
4/5

Thanks for the enjoyable trip I hope you got the bugs worked out with your ship so it can berth where it should now.

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: Booking and ship entry very efficient however dinner service is very rapid which is probably down to time constraints.

Product: The cruise itself was good. There are two areas I would change, the length of cruise could be increased by 30 - 45 mins and table service is very rapid but overall an enjoyable experience.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: easy to book on line

Product: Our granddaughter enjoyed her birthday, the staff were really friendly and made a great night

Review for Captains Club Dinner Cruise

2 months ago
5/5

Coming from interstate it was a good dining experience

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: like it

Product: food is excellent, but singing is not that great

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Lovely evening, the harbour is a pleasant place to be on a fine evening.

Product: Excellent evening.

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: The service was very good although the waiter did not seem to know we had purchased a drinks package and did not tell us what drinks were included until we asked. The singer was shocking! Good songs, just a shame she ruined them.

Product: The food and wine was very good

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Very well organised and friendly.

Product: Food was excellent.

Would certainly recommend.

Review for Starlight Dinner Cruise

2 months ago
5/5

Service: We absolutely love this dinner cruise. Thank you for a most memorable birthday.

Product: The food was the best we had the entire holiday. The inside of the ship was beautiful. Thank you!

I would especially like to acknowledge Brandon, who was the kindest, most welcoming, convivial young man.

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Service was spectacular and the ship was the perfect place to celebrate a birthday dinner. No complaints

Product: The 6-course meal was just okay. Some of the food was room temperature when it should have been hot (gnocchi, scallops).

Review for Gold Dinner Cruise

2 months ago
5/5

Service: Very gooooooood

Product: Very good customer service

Very happy was a very goooooood night out

Review for Gold Dinner Cruise

2 months ago
5/5

Service: Great

Product: Great

Review for Gold Dinner Cruise

2 months ago
5/5

Service: EXCELLENT

Product: EXCELLENT

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Great

Product: The only reason I did not rate as excellent was the portion size of the meal.

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: The only disappointing part of the cruise was the service. Once we finished each meal it took quite a long time for the plates to be cleared. It took too long, we ended up moving them to an empty table ourselves so we didn't have to sit with an overcrowded table.

Product: The dinner cruise was great!

The food was delicious and the live music was perfect. I will definitely recommend this to friends.

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: we did the evening dinner cruise and the seafood lunch cruise. We have recently returned from a French river cruise with excellent style, décor and service, Your cruise vessels look tired in comparison

Product: A little overpriced for what it was

Review for Captains Club Dinner Cruise

2 months ago
5/5

Service: Amazing service! We celebrated a 55 birthday and everyone on board made us feel very special and took great care of us. Thanks so much! We even got a birthday song without asking for it!

Product: Amazing amazing amazing!!

Review for Captains Club Dinner Cruise

2 months ago
4/5

Service: Good ambience, friendly staff

Product: No steak on the menu. Ten years ago we had a really nice steak so this was a disappointment. Only salmon or chicken, two of the commonest and cheapest options generally available in most cafes. Wine very expensive.

Response from Captain Cook Cruises: Thank you for your feedback and we have updated our menu since you last travelled and the most current menus can be downloaded from our website at the time of booking. We also monitor our wine prices to ensure we are comparable to restaurants. We are glad that you overall enjoyed your night.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Starlight Dinner Cruise

2 months ago
5/5

Service: On the Sydney 2000 Ship: Muche better compared to the John Cadman. The staff very kind and the fool also; This ship is just a dream.

Product: It was very nice on the Sydney 2000. The wines delicious;

Review for Starlight Dinner Cruise

3 months ago
1/5

Service: Our company was supposed to be having a celebration last Friday night on one of your cruises, however it was marred by an unfortunate yet completely avoidable error made by your staff.

We arrived at the wharf at 7pm. At 7.15 we proceeded to board behind a large group of what we guess we're tourists. We were stopped by one of the staff and told this wasn't our boat, it was a special charter, the dinner cruise was the next boat, it won't be in for another 20-30 minutes. So instead of standing around for 30 minutes we went into the adjacent bar directly opposite for a drink. At 7.30 we start to head back out and the boat pulled out without us.

So, what should have happened was your staff member should have said, this is not your boat, yours is coming right in behind this one, hang around right here it will be leaving by 7.30. NOT " you have 20-30 minutes before you will be going".

Your no communication policy for customers in the evening is a really poor level of service. If you are operating in the evening you should have at least 1 person answering the phones. So there we were stranded 13 staff 2k down the toilet no way of getting in contact with the boat and celebration ruined. I get you cant hang around for stragglers otherwise you would never get out into the harbour, but don't tell people one thing then carry out another. We were there ready at 7pm to board, our boat was not.

Thankfully people from the previous cruise also got left behind and that boat came back & called our boat back but we didn't get on till after 8 and promptly requested to depart at 10pm with a no nonsense " get off or else" mentality.

We paid for 14 people one person was unfortunately ill, we were denied that persons food. Why? We paid for 14 people. Then had to pay cash cause one person wanted spirits totalling $27 for the night. The meal we did not get surely would have covered that cost.

Found a broken glass under our table and then one of the waitresses smashed one of our drinks on the table and soft drink went all down someone's leg.

Product: All in all a fairly average and disappointing experience, thought you should get this feedback. At the very least I would strongly recommend implementing an after hours contact line while boats are operating as that is a very poor setup. Or even a txt message to one person in the group that boarding is due in 5mins.

It is a large cost to a small business where we had staff fly in from Melbourne to attend the Dinner Cruise and to be deeply dissatisfied.

Response from Captain Cook Cruises: Thank you for your email and we were certainly disappointed to read the issues relating to your boarding and joining our cruise.

We have debriefed our cruise directors from both vessels. We understand that you spoke with the Cruise Director Martin from the 7.00pm charter vessel who advised the next vessel, John Cadman 2 would be operating the public dinner cruise. He advised the vessel was due in 30 minutes at 7.30pm and to come back in 20 minutes. We have checked the John Cadman Master’s log and the vessel arrived at 7.20 and departed at 7.35pm.

We understand some passengers arrived late for the 7.00pm charter vessel. The Charterer gave permission for the vessel to return to the wharf to pick them up.

As you can appreciate we normally do not return to the wharf for late running guests on public cruises, as this would impact the cruise experience for our other guests. However we took extraordinary action for your party on this cruise, and returned to the wharf. Our vessels are always in contact with each other should any issues arise. We aim to rectify any issues immediately wherever possible.

The cruise director on your dinner cruise checked with your party four times during the evening to ensure you were happy. The feedback was reported as good. We have an office at King Street Wharf which is open until 7.30pm, located just adjacent to King Street Wharf #1 and appropriate signage at King Street Wharf #1 explaining that our guests should check in 15 minutes prior to departure. Our terms and conditions on our website outline that for any special that the fares are non-refundable or transferable.

We are sorry and apologise for any misunderstanding with our crew on the night, however we believe they exceeded their requirements to ensure your party was able to join the cruise and enjoy the experience.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Excellent

Product: Chicken was a tad dry, it really needed a sauce. The beef was delicious. highly recommend the beef in medium to rare rather than medium.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Serving staff were excellent, booking online was simple.

Product: We had a lovely evening, the staff was very attentive and the food was very good. In hindsight I think a day cruise may have been better for sightseeing - the harbor was beautiful all alight but much of the rest of the cruise we were unable to distinguish where we were. It may have been helpful for the captain to point out landmarks like Mrs. McQuarries chair etc but that may have been disruptive for the locals enjoying their dinner. We had the rare opportunity to see the Opera House beautifully lit in honour of the Rio 2016 Paralympics.

Review for Starlight Dinner Cruise

3 months ago
5/5

Service: Service was lovely and very attentive.

Product: Enjoyed the cruise for our anniversary. Music & entertainment made it go very fast!

Review for Captains Club Dinner Cruise

3 months ago
1/5

Service: Confusing reservation letter as no date time and dock shown on it.

Product: Missed it on the day of booking. Headed to the wrong dock as no reminder date time and dock for the cruise. Also none shown on the reservation letter either. No return or transfer allowed. So basically $200 be thrown in the water and taken by the Captain. Terrible

Review for Captains Club Dinner Cruise

3 months ago
4/5

Service: N/A

Product: Meals were fantastic and service was good. Would have liked more water and more opportunity to order drinks with meal courses.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Fantastic staff, good & service, nothing was too much trouble for them

Product: As above

Review for Gold Dinner Cruise

3 months ago
2/5

Service: For the $s food was average and wine of poor quality.

Product: Not very good value for the price. Have tried several river cruises so had high expectations for a nice dinner. Disappointing

Response from Captain Cook Cruises: Thank you for your feedback.

We were very disappointed to read your comments as nothing was reported to our Cruise Director on the night to insure that any of your expectations were not being met as you had also purchased the dinner at one of our very best hot deal prices.

We often receive very favourable feedback on the Captains Dinner and inclusive bar package wines and beers These are reviewed regularly and we are sorry if they did not me your expectations.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Wonderful itinerary

Product: Great food options and drink menu. Wonderful service.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Had a great night. most enjoyable

Product: very good

Review for Gold Dinner Cruise

3 months ago
4/5

Service: Service very good

Product: Your staff were excellent

Review for Gold Dinner Cruise

3 months ago
5/5

Service: Great service and music and very good night!

Product: Food size was a little small.

Review for Captains Club Dinner Cruise

3 months ago
4/5

Service: A little expensive, but good service.

The boat was a little late

Product: Good food, Good wine

The music is a bit too loud during dinner

Review for Gold Dinner Cruise

3 months ago
5/5

Service: Terrific boats, lovely service!

Product: Beautifully done ; excellent vessel! Lower drink prices would be even nicer:) But , the service was excellent.

Review for Starlight Dinner Cruise

3 months ago
5/5

Service: Great food, Great atmosphere!

Product: Fantastic, had a big group and we all thoroughly enjoyed the evening.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Perfect way to see Sydney harbour day or night

Product: Great staff, lovely meal and beautiful views.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Really great evening onboard, amazing food, good portion sizes. Very friendly staff

Product: Purchased the window seats and unlimited drinks options as a surprise for family visiting from overseas and they were not disappointed! They loved the whole experience including the views of the harbour, and desert where the staff brought sparklers for our celebration! Our waitress was very friendly and knowledgeable about the menu.

Review for Captains Club Dinner Cruise

3 months ago
5/5

The service was excellent, food was amazing, staff were polite and friendly.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Thanks for the live music that enrich the atmosphere

Product: Thank you for the service. Very friendly

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Staff was friendly

Product: I didn't think much of the beef dish and my wife said she would have preferred more veges in the dishes.

Review for Gold Dinner Cruise

3 months ago
4/5

Service: Service as expected.

Product: One of the best, if not the best, meal I've had in Australia over my 3 years permanency

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: I have taken various friends and groups of friends on dinner cruises with you, and they have been very good, both food and service. The only difficulty is that some of my friends are older and have difficulty with the stairs on your ships. Otherwise excellent.

Product: As in Question 1.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service was great, very attentive!

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Easy to book online. Options were great. We received exactly what we had ordered. Cruise ship was easy to board, clean and well maintained.

Product: Absolutely delightful evening! We had the cruise as a birthday dinner and it all went smoothly. Dinner courses were delivered quickly, were hot, beautifully presented and delicious. We paid a little extra for the bar package and had a terrific (unlimited!) selection of wines and beers and we also paid a little extra for a guaranteed window seat - totally worth it. Staff were incredibly friendly and helpful, the singer and her piano player were engaging and great fun and overall the whole evening was a wonderful experience ... even down to a birthday sparkler in dessert and a 'happy birthday' song from the singer. Thank you for a great night. We would love to do it again when visiting Sydney and would highly recommend it to anyone looking for a relaxing, fun night out.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: organising it for my wifes birthday was never a drama. staff were very helpful.

Product: brilliant food. drinks reasonable.staff friendly. entertainment good. All in all a lovely evening to celebrate my wifes birthday.

Review for Captains Club Dinner Cruise

3 months ago
4/5

Service: Waiters very attentive

Product: We purchased the Captains Club Dinner Cruise, but when we sat down, we had the menu for the Starlight Cruise on the table, which had a much smaller menu selection than the Captains Club menu. I thought this was a standard for the evening but when we were leaving, I noticed several other tables with the Captains Club menu. Although the food was nice, we didn't have the menu selection that we purchased.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Fantastic

Product: Fantastic

Review for Captains Club Dinner Cruise

3 months ago
4/5

Service: A little confusing to find the ship and the office for out of towners but other than that all good

Product: All was good on the cruise

Review for Starlight Dinner Cruise

3 months ago
5/5

Service: My family members are very satisfied with the cruise dinner and your service. Thank you.

Product: The food was delicious and the atmosphere was also good. Thank you.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: My only experience is described below.

Product: I was actually pleasantly surprised. I expected a quality experience, based on the price paid. However, expectations are often not met. In this case they were exceeded. The meal was delicious, the surroundings elegant, the singer most enjoyable, and the service provided by our young lady was excellent and friendly, without being overbearing. A lovely final night of our fabulous vacation to Australia!

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Everyone was polite and very helpful. Service was prompt and efficient.

Product: The meals were lovely and arrived quickly. I loved that we got to see the landmarks numerous times

Review for Captains Club Dinner Cruise

3 months ago
4/5

Service: Good

Product: Good

Review for Captains Club Dinner Cruise

3 months ago
4/5

I was initially was very disappointed as the information on where to meet the cruise is poor and we missed to time. I left a message for them to call and even though a mobile number is provided on booking and the message bank I had to chase them and then eventually email them. However the outcome has been good with a credit for my total group to attend within the next 12 months. So eventually after my followup the person Blaire was very helpful and supportive

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: I found them to be professional and helpful

Product: The staff were excellent and the cruise a true delight to experience.

Review for Captains Club Dinner Cruise

3 months ago
5/5

Fantastic evening.

Meals, staff brilliant

Review for Starlight Dinner Cruise

3 months ago
5/5

Service: The service was faultless

Product: Good food, good service, fun entertainment- all round enjoyable experience

Review for Captains Club Dinner Cruise

3 months ago
5/5

Service: Wonderful staff!

Product: Excellent food and service

Review for Gold Dinner Cruise

3 months ago
4/5

Pleasant cruise but not a lot of monuments to see at night due to a lack of lighting

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: Cannot fault it at all. Staff were fantastic.

Product: Service was top class. Meals and drinks were perfect and the vessel was spotless. The best birthday and honeymoon treat. This made our trip. Thank you.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: Excellent service, whole night was beautiful overall.

Product: Meals were delicious and drinks reasonably priced.

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: A must have experience for sure! Best dinner cruise ever

Product: Amazing dinner, the crew was so lovely to look out for a last minute window seat(with additional cost) great entertainment provided on board. A must have experience if you ask me!

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: Service was really good, no issues at all.

Product: All things considered the meal was probably only ok. It's very expensive for what it is, as the experience lacks a bit of polish. Attention to detail is pretty important when you're offering fine dining packages at this price point. The cutlery probably shouldn't be from a cafeteria, the furniture and carpet should be clean and modern not tired and worn out, you'd probably expect fabric serviettes, little stuff like that to make the feeling a bit more luxurious to match the premium price tag. The plates were generally a little overcooked and seemed as though they'd been waiting in a warmer for too long for service. I'd stress that overall it wasn't bad, the service was great, and our experience was mainly positive, it's just it's not polished enough for the $200 per head asking price. Keeping in mind there is a lot of fine dining options in Sydney (some with great views) at this price point. Thanks for the cruise.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: Very good service and very attentive staff.

Product: Very nice food and a fantastic selection- great vegetarian options which is the main reason that we went with your company. like the drink selection as well.

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: The staff were wonderful. We had a very good smooth experience.

Product: Such a lovely cruise. Definitely worth it for tourists who want to see the harbour bridge and opera house up close. The food was delicious!

Review for Captains Club Dinner Cruise

4 months ago
4/5

Service: Overall service was good

Product: Not impressed with being mixed with other dinner cruise guests not taking the rather expensive I paid for , having done this cruise many years ago and knowing there is exclusivity with the gold dinner , this was not felt by myself or partner .

Maybe not going to do this cruise again or promote it with friends etc

Review for Gold Dinner Cruise

4 months ago
4/5

Service: The views of the harbour were great and the boat sailed smoothly. Although the boat interior could use a facelift to it's furnishings and general aesthetics to create a better atmosphere for guests.

Product: Food was nice, service was great.

Review for Captains Club Dinner Cruise

4 months ago
5/5

We had a fantastic time, loved the meal, loved the entertainment and were very impressed with the service!

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: Very well planned and timing was perfect for the night to flow well. Special mention to our waiter for being always there without being intrusive.

Product: Food was lovely, cruise was easy to access and the table was a wonderful size for two people. Great night.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: It was good

Product: It was nice

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: Beautiful way to see the harbour

Product: Very good wine selection paired with good food.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: Great Experience,and lots of fun,delightful Welcoming Pleasant Staff thank you

Product: Great fun and wonderfull service and food thank you

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: Great atmosphere everyone was friendly.

Product: Wine and food were rather average

Review for Starlight Dinner Cruise

4 months ago
5/5

Service: Booking was clear and easy.

Product: Service was attentive, dinner was high quality and our family had an enjoyable evening. We would recommend this event to our friends. Thank you!

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: Hi

Product: Hi

Review for Starlight Dinner Cruise

4 months ago
5/5

Service: Our server, Edward, was kind, attentive, and engaging. Our food, wine, and drinks were delicious. I especially enjoyed the singer, who asked us where we were from and dedicated a song to us.

Product: Our server, Edward, was kind, attentive, and engaging. Our food, wine, and drinks were delicious. I especially enjoyed the singer, who asked us where we were from and dedicated a song to us. We will always remember this experience.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: Fantastic night.

Product: A fantastic night from the moment we stepped aboard. Wonderful service , wines and food ( although we didn't enjoy the osso bucco.) enjoyed the music and dancing. Very professional all round. A window seat is a must.

Review for Gold Dinner Cruise

4 months ago
5/5

Service: Awesome atmosphere and food! Wonderful staff.

Product: Nice food and wine pairings, great bar

Review for Gold Dinner Cruise

4 months ago
5/5

Service: Great

Product: We will go again

Review for Captains Club Dinner Cruise

4 months ago
5/5

Music was lively! Service crew is incomparable!

Review for Gold Dinner Cruise

4 months ago
4/5

Service: No

Product: Ok

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: Fabulous cruise from start to finish.

Staff on board were excellent.

Would absolutely do it again and would recommend to others also.

Product: Food and drinks were excellent.

And the views were worth the price of the ticket alone. Also the entertainment on board was fabulous👍

Review for Gold Dinner Cruise

4 months ago
4/5

Service: Not worth the cost for the Gold Penfold. We were sat in with the other guests and i didnt see the value in the additional price.

Product: Not worth the cost for the Gold Penfold. We were sat in with the other guests and i didnt see the value in the additional price.

Review for Gold Dinner Cruise

4 months ago
5/5

We had a great Gold Dinner Cruise on a Tuesday night. Would particularly like to thank Arina for looking after us. Great work

Review for Gold Dinner Cruise

4 months ago
5/5

Service: The four of us had an great evening. The food was excellent, the entertainment was fabulous, the staff were very helpful and friendly. The cruise exceeded all our expectations.

Product: Loved the evening. It was relaxed with excellent service from all staff.

Review for Captains Club Dinner Cruise

4 months ago
5/5

Service: Easy boarding process, very welcoming. Nice start to the evening with sparkling wine and canapes on the upper deck. Our waitress was very good and attentive as was the maitre d. Music was good.

Product: The meal was generally excellent. However we felt it was very rushed at the end when desert and coffee had still to be served with less than 10 minutes to docking. Also the fillet steak was sinewy and not up to the standard of the rest of the meal. We gave this feedback on the evening.To get a relaxed meal the cruise probably needed to be about 30 mins longer.

Review for Gold Dinner Cruise

5 months ago
4/5

Service: quite good

Product: quite good

Review for Captains Club Dinner Cruise

5 months ago
5/5

Service: Great company

Product: The staff (specifically Karizza) were amazing and attentive and ver personalised. Food was awesome. The live music was a nice touch.

To improve? Would have been nice to have a charging station for mobile phones at pur table ;)

More slow dance music would have been a plus in hindsight :)

I want to do another one - maybe with different wines or something :)

Review for Gold Dinner Cruise

5 months ago
5/5

Set out beautifully food was delicious and fast service

Review for Captains Club Dinner Cruise

5 months ago
4/5

Service: See comment below. Food good, cruise excellent, entertainment poor.

Product: I would have given Excellent scores for both but the entertainment was a bit of a let down.

Review for Captains Club Dinner Cruise

5 months ago
5/5

Service: Very good. We loved it

Product: Very good. Very professional. My girlfriend and I loved it.

Review for Captains Club Dinner Cruise

5 months ago
4/5

Service: The website & booking confirmation were not clear on the departure time from Circular Quay.

Product: A very good night & great food & service. We had the drinks package but it did not include spirits, which I thought were included at the time of booking. Overall though we really enjoyed everything.

Review for Captains Club Dinner Cruise

5 months ago
5/5

Service: Friendly and helpful staff.

Product: Wonderful night on Sydney Harbour, time to enjoy dinner and the sights from the top deck.

Review for Captains Club Dinner Cruise

5 months ago
4/5

Service: Good view, good service

Product: One of the salads we ordered was gone bad

Review for Captains Club Dinner Cruise

5 months ago
2/5

Service: A commentary as the boat mover around the harbour would have been nice.

Product: The salmon was overcooked.Dessert was not inspiring. I would have liked a class of wine instead of champagne. For the price I paid I was disappointed.

Review for Captains Club Dinner Cruise

5 months ago
4/5

Wait service was very good. I think it would be nice if a guide or someone explained where we were in the Harbour as we traveled. Not talking the whole journey but pointing out some places of interests because they look different at night.

Review for Gold Dinner Cruise

5 months ago
4/5

Service: Good service although a little amateurish. Friendly pack packers.

Product: Good food, friendly staff.

Review for Captains Club Dinner Cruise

5 months ago
2/5

Service: there was hardly anyone on the boat but the service was slow - had to look for staff to order drinks - we were requested to do our last drink order at 9pm as the staff member had to sort out all the accounts prior to us disembarking at 10.30pm and as mentioned there were hardly any patrons on the boat

Product: Food was very nice although not very warm at all - we felt it was overpriced for what service we received.

Review for Captains Club Dinner Cruise

5 months ago
4/5

Service: Great view

Product: Not much dinner variation

Review for Captains Club Dinner Cruise

5 months ago
5/5

Service: Really had a good night with very friendly Staff

Product: The service and menu and ambience/ music/singer and view were all great - a really enjoyable night

Review for Captains Club Dinner Cruise

5 months ago
5/5

Service: We had a lovely service onboard, especially our waiter Edit from Nepal

Product: A bit too pricey for what you get

Review for Captains Club Dinner Cruise

5 months ago
5/5

Service: The cruise absolutely exceeded our expectations! It really made my trip to Sydney amazing!

Product: The food blew us away!

What topped the whole experience off was the service!

Edward was amazing and special mention to Karen who took the most care of us and was so bubbly and friendly! And Everytime we were in the harbour the rest of our weekend we found ourselves yelling 'KAREN' and waving as and captain cook cruise boat went by!

I will be making is dinner a must do to every Sydney trip!

Review for Gold Dinner Cruise

5 months ago
5/5

Service: It was high quality food and excellent service

Product: The staff were very efficient and courteous

Review for Captains Club Dinner Cruise

5 months ago
5/5

Service: good

Product: good

Review for Captains Club Dinner Cruise

5 months ago
5/5

All good, very friendly staff

Review for Gold Dinner Cruise

5 months ago
5/5

Service: Absolutely amazing. Could not fault a single thing.

Product: The food was first class and so were the crew!!

Review for Captains Club Dinner Cruise

5 months ago
5/5

Service: Staff were super friendly.

Product: Awesome experience, it was my Mum's birthday and the staff couldn't have made her feel more special if they tried.

Review for Captains Club Dinner Cruise

5 months ago
5/5

Service: The service was fabulous. We were very happy.

Product: The service and food was wonderful. Overall, it was a fabulous evening.

Review for Gold Dinner Cruise

5 months ago
5/5

Service: the cruise was very enjoyable. great views of the harbour . the entertainment very good a very relaxing time.

Product: the food was first rate . good selection and good wines

Review for Captains Club Dinner Cruise

5 months ago
4/5

Service: Waitress was helpful and polite

Product: Food was lovely

Review for Gold Dinner Cruise

5 months ago
5/5

Service: A very enjoyable experience

Product: Dinner was excellent, service was fantastic - an excellent experience and would thoroughly recommend it

Review for Gold Dinner Cruise

5 months ago
5/5

Service: Sydney 2000 is a great vessel. Fabulous top deck.

Product: The food was fine, nothing special. One main (salmon) came with hardly any veg compared to other dishes sighted (carrots missing?)

Staff were friendly but some were obviously new and learning on the job, so service was not as attentive as it could have been.

The entertainment sounded like karaoke.

Review for Captains Club Dinner Cruise

6 months ago
5/5

don't want to leave a comment

Review for Gold Dinner Cruise

6 months ago
4/5

Service: Enjoyed the night, good food, great service

Product: Enjoyed being able to board quickly and nice to have comp sparkle to begin the evening. Would recommend cruise to others, especially the Vivid times.

Was not enamoured with entertainment as was there for the lights and dinner

Review for Captains Club Dinner Cruise

6 months ago
4/5

The waitress could not speak English very well. We had difficulties understanding her.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Efficient booking system and helpful staff

Product: Really enjoyable cruise during Vivid

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: The service we received was first class.

Product: The food was amazing and the wine to compliment each course was excellent.

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Really well organised and attentive staff. Better than expected.

Product: Food was good as was the cruise surroundings. Entertainment was funny (cheesy). All round a good experience.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Excellent cruise great food and wine excellent staff

Product: Excellent cruise great food and wine excellent staff Vivid spectacular

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Excellently organised cruise, we had a wonderful view of Sydney Harbour. Boarding was well organised and the crew were very attentive.

Product: The food was excellent, the service was fantastic and the entertainment was very good. An excellent night.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Staff were lovely and the service they provide is excellent

Product: The food was delicious fully satisfying

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: can honestly say we had a fabulous time on our VIVID Dinner Cruise. The atmosphere of the boat, the setting the food and the service was excellent. My only concern was the prices on the Wine list far to expensive for what brand. loved the Margaritas had 2. regards

Product: Just fabulous.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: great

Product: great

Review for Gold Dinner Cruise

6 months ago
1/5

We missed the cruise due to heavy traffic. I tried to ring the company but I was on hold for over half an hour. I am wondering if I can get a refund or use it as credit to book another cruise. It was very disappointing as it was a present for my sisters 18th birthday. I was unable to contact anyone earlier due to being overseas the morning after.

Response from Captain Cook Cruises: We are sorry that you were unable to join our cruise to celebrate your sisters birthday and please email [email protected] and we will be able to re-book your cruise with a fee of $20 per person change fee or you can accrue to use as a cruise credit for a future cruise.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Great service!

Product: Fabulous! Consistently good. We have done 3 now.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: better access to pertinent info on the net could be good

Product: a wonderful experience

Review for Gold Dinner Cruise

6 months ago
5/5

Service: We did have a wonderful time, the food was lovely and the service was great.

Product: As above it was terrific not much to see of Vivid from the cruise but that didn't really matter the cruise was lively anyway.

Review for Captains Club Dinner Cruise

6 months ago
2/5

Service: It was a lovely dinner cruise, but false advertising to call it a Vivid cruise. Over half of the time we were well east of all the Vivid attractions. I feel sure that it was their usual dinner cruise, just renamed to take advantage of Vivid.

Product: As a dinner cruise, the food was excellent, as were the wines, and the service very friendly and efficient.

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Very happy with all aspects of the cruise.

Product: Very happy with all aspects of the meal

Review for Captains Club Dinner Cruise

6 months ago
4/5

Service: Easy to use web site, good staff on the cruise.

Product: Suprisingly good food, good service, entertainment quality (music) quite average.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Outstanding

Product: Fabulous

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Our party of 8 did the Captains Dinner Vivid Cruise 18.6.2016. We had the BEST time. Weather great, food excellent, staff attentive, VIVID extraordinary. We have done many Sydney 2000 dinners and luncheons and we WERE NOT disappointed.

Product: AS above comments. 10/10

We'll be back!!

Review for Captains Club Dinner Cruise

6 months ago
4/5

it was good

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Excellent service throughout the booking process and cruise. Meals excellent with good variation and suitably sized portions. Crew friendly and easy to communicate with.

Product: Excellent service throughout the booking process and cruise. 3 Course meal was excellent with good selection. Crew friendly and easy to communicate with.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: We had a wonderful evening - it was efficiently organised and seeing Vivid from the water was very special

Product: The meal was excellent and the service friendly and prompt

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: The staff are always friendly and so helpful

Product: Always enjoy our cruises. Everything is great

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Brilliant

Product: Wonderful

Review for Captains Club Dinner Cruise

6 months ago
4/5

Not as good as last time. The vivid lighting on the outside of the ship detracted from the internal viewing experience. Staff were OK, but not great, they could have sold us much more to drink, if they have efficient waiting staff. Also there was a very loud party table which staff didnt try and "tone down" so it was not a great experience.

Review for Captains Club Dinner Cruise

6 months ago
4/5

Cruise was fine food was ordinary .

Searing was not as promised on an elevated platform to better see the view .

Seated next to the bar was most distracting .

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Right on time, very good quality of services

Product: Very friendly and competent staff,

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Please see below.

Product: I have always found the staff to be most obliging. I do not know how you do it but you consistently find good staff. the food was good considering the difficulties you must face producing a lot of meals on a boat in a short period of time.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Wondreful food. Music not really suitable for dancing

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: during VIVID overall a good experience

Product: cant knock the food

serve staff very attentive but our dessert was served by an incompetent newbie not only didn't know which dessert was on which table but dropped another tables clearing onto my partners back

would have been nice to have had a coffee offered for the accident

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Excellent if COLD awaiting boarding.

Product: Excellent!

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: it exceeded my expectation. The cruise was not expensive, which gave me an indication that it was going to be average. However, this was not the case. Value for money was outstanding. Atmosphere was outstanding....the whole experience was outstanding.

Our waitress, Claire was a pleasure. She too was outstanding.

Product: Will explore this option next year, for Vivid.

Well done!!!!

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Good musical and great services

Product: Good choixe of wines

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: No complaints at all.

Product: We - Helloworld Erina were the organisers of a Group of 42. We were very happy all round. The staff were all friendly, helpful, efficient and very willing to make sure every group member was happy. We were particularly happy that we reserved the private dining room which also gave us the viewing deck. Excellent.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Beautiful friendly staff.

Product: Will be returning shortly to do this experience again!!!

❤️❤️❤️

Food was Stunning

Great Staff

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Could not fault the night

Product: Service was first class, particularly from Enrina

Review for Gold Dinner Cruise

6 months ago
5/5

Service: My first time visitors to Australia were suitably impressed both with the dinner cruise and Vivid festival.

Product: Food and wine selection was first class.

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: Having been on just about every CC cruise over the years (including Fiji several times, Murray River and Thursday Island) we have a very high view of the quality of the cruise and more importantly perhaps, the CC personnel, both in administration and on the water.

Product: The dinner was excellent, with a good choice of entrée and the steak I had for the main course was cooked to perfection(medium rare) and was very tasty. Service was very attentive without being too intrusive. On the down side, we followed the directions in your email and sat down at the end of the wharf (I am 88 and have had a recent leg operation)and was eventually told that we had to exchange our email for tickets. This, my wife Eileen did but by this time the queue was in full flight to board so we were last on board. Just a suggestion, either add a sentence to your email pointing out that one needs to pick up tickets or to have a portable desk at the wharf to process confirmation emails there

Review for Captains Club Dinner Cruise

6 months ago
2/5

Service: We had paid $25 a head for drinks - had to go to the bar to get our own or flag a waitress to get a drink. The main meal veges eg peas, cherry tomatoes, potatoes, to the meat eg salmon, steak, were almost non existent and looked ridiculous on the plates- if you are going to be stingy get smaller serving plates. the desert was great. The singer was good but took far too many breaks.

Product: This is my second cruise - I went last November and couldn't fault it - hence my coming back. Loved the cruise side of it. Very disappointed the service and food was so poor this time.

Review for Captains Club Dinner Cruise

6 months ago
4/5

Service: Lovely to be able to cruise on the beautiful Sydney Harbour , feel company could improve the experience with better quality food

Product: Cruise part was enjoyable but felt the standard of the food was a let down , pretty ordinary food for nearly $290 per couple would probably recommend just doing the coffee cruise in future thanks

Review for Captains Club Dinner Cruise

6 months ago
5/5

Service: 2nd Captain's Dinner - won't be our last.

Product: 1st course slightly ordinary & not to every ones taste. I realise that the weather may have played a role in a ?possible menu change.

Review for Gold Dinner Cruise

6 months ago
5/5

Service: The one comment I would make was it was a long way down to the toilet.

Product: We were very impressed and thoroughly enjoyed our evening, it was my husbands 60th birthday and they made him feel very special

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Excellent. Despite the weather the service and entire experience was superb. Exactly what we were after. Our table waitress was fantastic which made the whole experience even more enjoyable.

Product: As above. Cant rate it enough. Its a shame the weather didn't behave however we did not let it effect our time on board.

Review for Gold Dinner Cruise

6 months ago
5/5

Service: Great organisation from booking online through queries by email and then the welcome on the day.

Product: Service outstanding! Everybody was lovely - welcoming, professional, deft. A nice touch, and some of the best table service I've ever had. Food v good too.

Review for Gold Dinner Cruise

6 months ago
2/5

Service: We did a 2015 Vivid Cruise, it was excellent. So unfortuently we returned with others to experience a 2016 Vivid Cruise. The weather was very bad and the Vivid lights had been cancelled for the night of our cruise. We were not given the option of rescheduling our cruise to a more suitable night. The outcome was a cruise that staff told us we could not even access the outer decks. The windows were fogged up, Vivid lights were not on, so there was no view. While the food was good, the night was reduced to a very overpriced meal experience. I would never recommend booking these cruises ahead without a good understanding of the weather conditions for your chosen night. Captain Cook Cruises made no allowances for their customers, despite having plenty of warning about the evening weather and cancellation of Vivid Light conditions.

Product: These cruises should not go ahead unless the weather conditions allow for reasonable access to the outer decks. Some rain is reasonable, a huge rain and storm event is not. Seeing the harbour from the water, and the lights of the Vivid Festival was the whole point of these cruises. I would never recommend these cruises without a good understanding of the weather conditions for your chosen night. Captain Cook Cruises made no allowances for their customers, despite having plenty of warning about the evening weather and cancellation of Vivid Light conditions.

Review for Captains Club Dinner Cruise

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