Dinner Cruises

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Sydney Harbour by night....it doesn't get any better than this. Secure your dinner cruise seat today aboard Sydney's most prestigious cruise ships MV Sydney 2000 and John Cadman 2. Offering million dollar views, expansive viewing decks, dining rooms and a range of menu and entertainment options for every event and budget. An experience not to be missed ...

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See our full range of dinner cruises including:-

Gold Penfolds Dinner
First impressions count. When only the best will do this cruise will impress from the first moment until the last. Every Gold Penfolds Dinner guest is the most important person in world to us, and before you depart you'll know its true.

Captains Dinner
The Captains Dinner has my personal seal of approval. This cruise has it all - the best vessel, quality a la carte dining (including vegetarian options), a comprehensive wine list, live music and dancing.

Starlight Dinner
Sydney's best value dinner cruise. Enjoy contemporary three course a la carte dining and the mesmerising views of Sydney by night.

Sunset Dinner
Pre-theatre dining or a great way to finish a spectacular day sightseeing. The 5.00pm departure takes in all the colours of autumn/spring sunsets, winter twilight and the endless days of summer.

Sunset Steak & Lobster Dinner
Available for a limited time only, our popular Sunset Dinner Cruise with an optional premium 3 course set menu including Steak & Lobster main course. This early dinner cruise is a great way to finish a fun day sightseeing or to begin your evening at the theatre. The 5.00pm departure takes in all the colours of autumn/spring sunsets, winter twilight and the endless days of summer. 

 

Dinner Cruises do not operate Christmas Day. Special or limited timetables operate on 26 & 31 December, 26 January and selected special events.

Accessibility for people with a Disability Policy 

Special Conditions apply to all Special Offers


Select cruise and date below View Special Offers

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More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • Priority boarding & welcome reception
     - available for Circular Quay departures
  • 6 course degustation dining
  • Gold seating and live music
  • Penfolds gold selection of bin & vintage wines to accompany each course
  • House spirits, local & imported beers, liqueur coffee & soft drinks
  • Million dollar views

Updating cruise availability...

More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • 3 course Contemporary Australian a la carte dining
  • Great live music and dancing
  • Million dollar views
More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • 3 course Contemporary Australian dining
  • Million dollar views
  • Reserved seating
More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • 3 course premium set menu including Steak & Lobster main course
  • Tyrrells sparkling & still wines, beer & soft drinks
  • Million dollar views 
More Info
  • Cruise on MV Sydney 2000 or John Cadman 2*
  • 3 course Contemporary Australian a la carte dining (set entree)
  • Tyrrell's sparkling & still wines, beer & soft drinks
  • Million dollar views
More Info
  • Christmas Party Buffet Dinner
  • DJ entertainment from 9.30pm
  • MV Sydney 2000 Show Deck (Friday)
  • MV John Cadman 3 (Saturday)
  • Shared party tables

Other Cruises - Special Events

Christmas Day
25 December
Valentines Day
14 February
Vivid Festival
May - June
Seniors Week
March
Whale Watching
May - November
Boxing Day
26 December
Christmas in July
July
Football Transfers
June - October
Earth Hour
March
Food Festival
Good Food Month High Tea
New Years Eve
31 December
Christmas Parties
November - December
Mothers Day
May
Syd Intl Boat Show
August
Easter Show
Sydney Royal Easter Show
Australia Day
26 January
Melbourne Cup
November
Fathers Day
September
Biennale
March - June
School Holiday Fun
Great Offers for Kids

95 % approval from 510 responses

Date
Rating
0 Minute(s) ago
5/5

Service: The only disappointing part of the cruise was the service. Once we finished each meal it took quite a long time for the plates to be cleared. It took too long, we ended up moving them to an empty table ourselves so we didn't have to sit with an overcrowded table.

Product: The dinner cruise was great!

The food was delicious and the live music was perfect. I will definitely recommend this to friends.

Review for Captains Club Dinner Cruise

4 Hour(s) ago
4/5

Service: we did the evening dinner cruise and the seafood lunch cruise. We have recently returned from a French river cruise with excellent style, décor and service, Your cruise vessels look tired in comparison

Product: A little overpriced for what it was

Review for Captains Club Dinner Cruise

25-Sep-2016
5/5

Service: Amazing service! We celebrated a 55 birthday and everyone on board made us feel very special and took great care of us. Thanks so much! We even got a birthday song without asking for it!

Product: Amazing amazing amazing!!

Review for Captains Club Dinner Cruise

25-Sep-2016
2/5

Service: Good ambience, friendly staff

Product: No steak on the menu. Ten years ago we had a really nice steak so this was a disappointment. Only salmon or chicken, two of the commonest and cheapest options generally available in most cafes. Wine very expensive.

Review for Starlight Dinner Cruise

24-Sep-2016
5/5

Service: On the Sydney 2000 Ship: Muche better compared to the John Cadman. The staff very kind and the fool also; This ship is just a dream.

Product: It was very nice on the Sydney 2000. The wines delicious;

Review for Starlight Dinner Cruise

23-Sep-2016
1/5

Service: Our company was supposed to be having a celebration last Friday night on one of your cruises, however it was marred by an unfortunate yet completely avoidable error made by your staff.

We arrived at the wharf at 7pm. At 7.15 we proceeded to board behind a large group of what we guess we're tourists. We were stopped by one of the staff and told this wasn't our boat, it was a special charter, the dinner cruise was the next boat, it won't be in for another 20-30 minutes. So instead of standing around for 30 minutes we went into the adjacent bar directly opposite for a drink. At 7.30 we start to head back out and the boat pulled out without us.

So, what should have happened was your staff member should have said, this is not your boat, yours is coming right in behind this one, hang around right here it will be leaving by 7.30. NOT " you have 20-30 minutes before you will be going".

Your no communication policy for customers in the evening is a really poor level of service. If you are operating in the evening you should have at least 1 person answering the phones. So there we were stranded 13 staff 2k down the toilet no way of getting in contact with the boat and celebration ruined. I get you cant hang around for stragglers otherwise you would never get out into the harbour, but don't tell people one thing then carry out another. We were there ready at 7pm to board, our boat was not.

Thankfully people from the previous cruise also got left behind and that boat came back & called our boat back but we didn't get on till after 8 and promptly requested to depart at 10pm with a no nonsense " get off or else" mentality.

We paid for 14 people one person was unfortunately ill, we were denied that persons food. Why? We paid for 14 people. Then had to pay cash cause one person wanted spirits totalling $27 for the night. The meal we did not get surely would have covered that cost.

Found a broken glass under our table and then one of the waitresses smashed one of our drinks on the table and soft drink went all down someone's leg.

Product: All in all a fairly average and disappointing experience, thought you should get this feedback. At the very least I would strongly recommend implementing an after hours contact line while boats are operating as that is a very poor setup. Or even a txt message to one person in the group that boarding is due in 5mins.

It is a large cost to a small business where we had staff fly in from Melbourne to attend the Dinner Cruise and to be deeply dissatisfied.

Response from Captain Cook Cruises: Thank you for your email and we were certainly disappointed to read the issues relating to your boarding and joining our cruise.

We have debriefed our cruise directors from both vessels. We understand that you spoke with the Cruise Director Martin from the 7.00pm charter vessel who advised the next vessel, John Cadman 2 would be operating the public dinner cruise. He advised the vessel was due in 30 minutes at 7.30pm and to come back in 20 minutes. We have checked the John Cadman Master’s log and the vessel arrived at 7.20 and departed at 7.35pm.

We understand some passengers arrived late for the 7.00pm charter vessel. The Charterer gave permission for the vessel to return to the wharf to pick them up.

As you can appreciate we normally do not return to the wharf for late running guests on public cruises, as this would impact the cruise experience for our other guests. However we took extraordinary action for your party on this cruise, and returned to the wharf. Our vessels are always in contact with each other should any issues arise. We aim to rectify any issues immediately wherever possible.

The cruise director on your dinner cruise checked with your party four times during the evening to ensure you were happy. The feedback was reported as good. We have an office at King Street Wharf which is open until 7.30pm, located just adjacent to King Street Wharf #1 and appropriate signage at King Street Wharf #1 explaining that our guests should check in 15 minutes prior to departure. Our terms and conditions on our website outline that for any special that the fares are non-refundable or transferable.

We are sorry and apologise for any misunderstanding with our crew on the night, however we believe they exceeded their requirements to ensure your party was able to join the cruise and enjoy the experience.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

22-Sep-2016
5/5

Service: Excellent

Product: Chicken was a tad dry, it really needed a sauce. The beef was delicious. highly recommend the beef in medium to rare rather than medium.

Review for Captains Club Dinner Cruise

22-Sep-2016
5/5

Service: Serving staff were excellent, booking online was simple.

Product: We had a lovely evening, the staff was very attentive and the food was very good. In hindsight I think a day cruise may have been better for sightseeing - the harbor was beautiful all alight but much of the rest of the cruise we were unable to distinguish where we were. It may have been helpful for the captain to point out landmarks like Mrs. McQuarries chair etc but that may have been disruptive for the locals enjoying their dinner. We had the rare opportunity to see the Opera House beautifully lit in honour of the Rio 2016 Paralympics.

Review for Starlight Dinner Cruise

22-Sep-2016
5/5

Service: Service was lovely and very attentive.

Product: Enjoyed the cruise for our anniversary. Music & entertainment made it go very fast!

Review for Captains Club Dinner Cruise

22-Sep-2016
4/5

Service: N/A

Product: Meals were fantastic and service was good. Would have liked more water and more opportunity to order drinks with meal courses.

Review for Captains Club Dinner Cruise

22-Sep-2016
5/5

Service: Fantastic staff, good & service, nothing was too much trouble for them

Product: As above

Review for Gold Dinner Cruise

22-Sep-2016
2/5

Service: For the $s food was average and wine of poor quality.

Product: Not very good value for the price. Have tried several river cruises so had high expectations for a nice dinner. Disappointing

Response from Captain Cook Cruises: Thank you for your feedback.

We were very disappointed to read your comments as nothing was reported to our Cruise Director on the night to insure that any of your expectations were not being met as you had also purchased the dinner at one of our very best hot deal prices.

We often receive very favourable feedback on the Captains Dinner and inclusive bar package wines and beers These are reviewed regularly and we are sorry if they did not me your expectations.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Captains Club Dinner Cruise

22-Sep-2016
5/5

Service: Wonderful itinerary

Product: Great food options and drink menu. Wonderful service.

Review for Captains Club Dinner Cruise

22-Sep-2016
5/5

Service: Had a great night. most enjoyable

Product: very good

Review for Gold Dinner Cruise

22-Sep-2016
4/5

Service: Service very good

Product: Your staff were excellent

Review for Gold Dinner Cruise

22-Sep-2016
4/5

Service: Great service and music and very good night!

Product: Food size was a little small.

Review for Captains Club Dinner Cruise

22-Sep-2016
4/5

Service: A little expensive, but good service.

The boat was a little late

Product: Good food, Good wine

The music is a bit too loud during dinner

Review for Gold Dinner Cruise

19-Sep-2016
5/5

Service: Terrific boats, lovely service!

Product: Beautifully done ; excellent vessel! Lower drink prices would be even nicer:) But , the service was excellent.

Review for Starlight Dinner Cruise

16-Sep-2016
5/5

Service: Great food, Great atmosphere!

Product: Fantastic, had a big group and we all thoroughly enjoyed the evening.

Review for Captains Club Dinner Cruise

13-Sep-2016
5/5

Service: Perfect way to see Sydney harbour day or night

Product: Great staff, lovely meal and beautiful views.

Review for Captains Club Dinner Cruise

12-Sep-2016
5/5

Service: Really great evening onboard, amazing food, good portion sizes. Very friendly staff

Product: Purchased the window seats and unlimited drinks options as a surprise for family visiting from overseas and they were not disappointed! They loved the whole experience including the views of the harbour, and desert where the staff brought sparklers for our celebration! Our waitress was very friendly and knowledgeable about the menu.

Review for Captains Club Dinner Cruise

12-Sep-2016
5/5

The service was excellent, food was amazing, staff were polite and friendly.

Review for Captains Club Dinner Cruise

12-Sep-2016
5/5

Service: Thanks for the live music that enrich the atmosphere

Product: Thank you for the service. Very friendly

Review for Captains Club Dinner Cruise

11-Sep-2016
4/5

Service: Staff was friendly

Product: I didn't think much of the beef dish and my wife said she would have preferred more veges in the dishes.

Review for Gold Dinner Cruise

11-Sep-2016
4/5

Service: Service as expected.

Product: One of the best, if not the best, meal I've had in Australia over my 3 years permanency

Review for Captains Club Dinner Cruise

10-Sep-2016
5/5

Service: I have taken various friends and groups of friends on dinner cruises with you, and they have been very good, both food and service. The only difficulty is that some of my friends are older and have difficulty with the stairs on your ships. Otherwise excellent.

Product: As in Question 1.

Review for Captains Club Dinner Cruise

10-Sep-2016
5/5

Service was great, very attentive!

Review for Captains Club Dinner Cruise

08-Sep-2016
5/5

Service: Easy to book online. Options were great. We received exactly what we had ordered. Cruise ship was easy to board, clean and well maintained.

Product: Absolutely delightful evening! We had the cruise as a birthday dinner and it all went smoothly. Dinner courses were delivered quickly, were hot, beautifully presented and delicious. We paid a little extra for the bar package and had a terrific (unlimited!) selection of wines and beers and we also paid a little extra for a guaranteed window seat - totally worth it. Staff were incredibly friendly and helpful, the singer and her piano player were engaging and great fun and overall the whole evening was a wonderful experience ... even down to a birthday sparkler in dessert and a 'happy birthday' song from the singer. Thank you for a great night. We would love to do it again when visiting Sydney and would highly recommend it to anyone looking for a relaxing, fun night out.

Review for Captains Club Dinner Cruise

08-Sep-2016
5/5

Service: organising it for my wifes birthday was never a drama. staff were very helpful.

Product: brilliant food. drinks reasonable.staff friendly. entertainment good. All in all a lovely evening to celebrate my wifes birthday.

Review for Captains Club Dinner Cruise

05-Sep-2016
2/5

Service: Waiters very attentive

Product: We purchased the Captains Club Dinner Cruise, but when we sat down, we had the menu for the Starlight Cruise on the table, which had a much smaller menu selection than the Captains Club menu. I thought this was a standard for the evening but when we were leaving, I noticed several other tables with the Captains Club menu. Although the food was nice, we didn't have the menu selection that we purchased.

Review for Captains Club Dinner Cruise

05-Sep-2016
5/5

Service: Fantastic

Product: Fantastic

Review for Captains Club Dinner Cruise

03-Sep-2016
4/5

Service: A little confusing to find the ship and the office for out of towners but other than that all good

Product: All was good on the cruise

Review for Starlight Dinner Cruise

02-Sep-2016
4/5

Service: My family members are very satisfied with the cruise dinner and your service. Thank you.

Product: The food was delicious and the atmosphere was also good. Thank you.

Review for Captains Club Dinner Cruise

01-Sep-2016
5/5

Service: My only experience is described below.

Product: I was actually pleasantly surprised. I expected a quality experience, based on the price paid. However, expectations are often not met. In this case they were exceeded. The meal was delicious, the surroundings elegant, the singer most enjoyable, and the service provided by our young lady was excellent and friendly, without being overbearing. A lovely final night of our fabulous vacation to Australia!

Review for Captains Club Dinner Cruise

01-Sep-2016
5/5

Service: Everyone was polite and very helpful. Service was prompt and efficient.

Product: The meals were lovely and arrived quickly. I loved that we got to see the landmarks numerous times

Review for Captains Club Dinner Cruise

31-Aug-2016
4/5

Service: Good

Product: Good

Review for Captains Club Dinner Cruise

30-Aug-2016
5/5

Service: I found them to be professional and helpful

Product: The staff were excellent and the cruise a true delight to experience.

Review for Captains Club Dinner Cruise

29-Aug-2016
5/5

Fantastic evening.

Meals, staff brilliant

Review for Starlight Dinner Cruise

26-Aug-2016
5/5

Service: The service was faultless

Product: Good food, good service, fun entertainment- all round enjoyable experience

Review for Captains Club Dinner Cruise

25-Aug-2016
5/5

Service: Wonderful staff!

Product: Excellent food and service

Review for Gold Dinner Cruise

24-Aug-2016
4/5

Pleasant cruise but not a lot of monuments to see at night due to a lack of lighting

Review for Captains Club Dinner Cruise

24-Aug-2016
5/5

Service: Cannot fault it at all. Staff were fantastic.

Product: Service was top class. Meals and drinks were perfect and the vessel was spotless. The best birthday and honeymoon treat. This made our trip. Thank you.

Review for Gold Dinner Cruise

23-Aug-2016
5/5

Service: Excellent service, whole night was beautiful overall.

Product: Meals were delicious and drinks reasonably priced.

Review for Captains Club Dinner Cruise

23-Aug-2016
5/5

Service: A must have experience for sure! Best dinner cruise ever

Product: Amazing dinner, the crew was so lovely to look out for a last minute window seat(with additional cost) great entertainment provided on board. A must have experience if you ask me!

Review for Captains Club Dinner Cruise

23-Aug-2016
4/5

Service: Service was really good, no issues at all.

Product: All things considered the meal was probably only ok. It's very expensive for what it is, as the experience lacks a bit of polish. Attention to detail is pretty important when you're offering fine dining packages at this price point. The cutlery probably shouldn't be from a cafeteria, the furniture and carpet should be clean and modern not tired and worn out, you'd probably expect fabric serviettes, little stuff like that to make the feeling a bit more luxurious to match the premium price tag. The plates were generally a little overcooked and seemed as though they'd been waiting in a warmer for too long for service. I'd stress that overall it wasn't bad, the service was great, and our experience was mainly positive, it's just it's not polished enough for the $200 per head asking price. Keeping in mind there is a lot of fine dining options in Sydney (some with great views) at this price point. Thanks for the cruise.

Review for Gold Dinner Cruise

23-Aug-2016
5/5

Service: Very good service and very attentive staff.

Product: Very nice food and a fantastic selection- great vegetarian options which is the main reason that we went with your company. like the drink selection as well.

Review for Captains Club Dinner Cruise

22-Aug-2016
5/5

Service: The staff were wonderful. We had a very good smooth experience.

Product: Such a lovely cruise. Definitely worth it for tourists who want to see the harbour bridge and opera house up close. The food was delicious!

Review for Captains Club Dinner Cruise

22-Aug-2016
2/5

Service: Overall service was good

Product: Not impressed with being mixed with other dinner cruise guests not taking the rather expensive I paid for , having done this cruise many years ago and knowing there is exclusivity with the gold dinner , this was not felt by myself or partner .

Maybe not going to do this cruise again or promote it with friends etc

Review for Gold Dinner Cruise

22-Aug-2016
5/5

Service: The views of the harbour were great and the boat sailed smoothly. Although the boat interior could use a facelift to it's furnishings and general aesthetics to create a better atmosphere for guests.

Product: Food was nice, service was great.

Review for Captains Club Dinner Cruise

21-Aug-2016
5/5

We had a fantastic time, loved the meal, loved the entertainment and were very impressed with the service!

Review for Captains Club Dinner Cruise

19-Aug-2016
5/5

Service: Very well planned and timing was perfect for the night to flow well. Special mention to our waiter for being always there without being intrusive.

Product: Food was lovely, cruise was easy to access and the table was a wonderful size for two people. Great night.

Review for Gold Dinner Cruise

18-Aug-2016
4/5

Service: It was good

Product: It was nice

Review for Captains Club Dinner Cruise

16-Aug-2016
5/5

Service: Beautiful way to see the harbour

Product: Very good wine selection paired with good food.

Review for Gold Dinner Cruise

15-Aug-2016
5/5

Service: Great Experience,and lots of fun,delightful Welcoming Pleasant Staff thank you

Product: Great fun and wonderfull service and food thank you

Review for Captains Club Dinner Cruise

15-Aug-2016
4/5

Service: Great atmosphere everyone was friendly.

Product: Wine and food were rather average

Review for Starlight Dinner Cruise

15-Aug-2016
5/5

Service: Booking was clear and easy.

Product: Service was attentive, dinner was high quality and our family had an enjoyable evening. We would recommend this event to our friends. Thank you!

Review for Captains Club Dinner Cruise

13-Aug-2016
5/5

Service: Hi

Product: Hi

Review for Starlight Dinner Cruise

12-Aug-2016
5/5

Service: Our server, Edward, was kind, attentive, and engaging. Our food, wine, and drinks were delicious. I especially enjoyed the singer, who asked us where we were from and dedicated a song to us.

Product: Our server, Edward, was kind, attentive, and engaging. Our food, wine, and drinks were delicious. I especially enjoyed the singer, who asked us where we were from and dedicated a song to us. We will always remember this experience.

Review for Gold Dinner Cruise

07-Aug-2016
5/5

Service: Fantastic night.

Product: A fantastic night from the moment we stepped aboard. Wonderful service , wines and food ( although we didn't enjoy the osso bucco.) enjoyed the music and dancing. Very professional all round. A window seat is a must.

Review for Gold Dinner Cruise

07-Aug-2016
5/5

Service: Awesome atmosphere and food! Wonderful staff.

Product: Nice food and wine pairings, great bar

Review for Gold Dinner Cruise

06-Aug-2016
5/5

Service: Great

Product: We will go again

Review for Captains Club Dinner Cruise

06-Aug-2016
5/5

Music was lively! Service crew is incomparable!

Review for Gold Dinner Cruise

05-Aug-2016
4/5

Service: No

Product: Ok

Review for Captains Club Dinner Cruise

04-Aug-2016
5/5

Service: Fabulous cruise from start to finish.

Staff on board were excellent.

Would absolutely do it again and would recommend to others also.

Product: Food and drinks were excellent.

And the views were worth the price of the ticket alone. Also the entertainment on board was fabulous��

Review for Gold Dinner Cruise

03-Aug-2016
4/5

Service: Not worth the cost for the Gold Penfold. We were sat in with the other guests and i didnt see the value in the additional price.

Product: Not worth the cost for the Gold Penfold. We were sat in with the other guests and i didnt see the value in the additional price.

Review for Gold Dinner Cruise

02-Aug-2016
5/5

We had a great Gold Dinner Cruise on a Tuesday night. Would particularly like to thank Arina for looking after us. Great work

Review for Gold Dinner Cruise

30-Jul-2016
5/5

Service: The four of us had an great evening. The food was excellent, the entertainment was fabulous, the staff were very helpful and friendly. The cruise exceeded all our expectations.

Product: Loved the evening. It was relaxed with excellent service from all staff.

Review for Captains Club Dinner Cruise

25-Jul-2016
4/5

Service: Easy boarding process, very welcoming. Nice start to the evening with sparkling wine and canapes on the upper deck. Our waitress was very good and attentive as was the maitre d. Music was good.

Product: The meal was generally excellent. However we felt it was very rushed at the end when desert and coffee had still to be served with less than 10 minutes to docking. Also the fillet steak was sinewy and not up to the standard of the rest of the meal. We gave this feedback on the evening.To get a relaxed meal the cruise probably needed to be about 30 mins longer.

Review for Gold Dinner Cruise

25-Jul-2016
4/5

Service: quite good

Product: quite good

Review for Captains Club Dinner Cruise

23-Jul-2016
5/5

Service: Great company

Product: The staff (specifically Karizza) were amazing and attentive and ver personalised. Food was awesome. The live music was a nice touch.

To improve? Would have been nice to have a charging station for mobile phones at pur table ;)

More slow dance music would have been a plus in hindsight :)

I want to do another one - maybe with different wines or something :)

Review for Gold Dinner Cruise

22-Jul-2016
5/5

Set out beautifully food was delicious and fast service

Review for Captains Club Dinner Cruise

18-Jul-2016
4/5

Service: See comment below. Food good, cruise excellent, entertainment poor.

Product: I would have given Excellent scores for both but the entertainment was a bit of a let down.

Review for Captains Club Dinner Cruise

17-Jul-2016
5/5

Service: Very good. We loved it

Product: Very good. Very professional. My girlfriend and I loved it.

Review for Captains Club Dinner Cruise

17-Jul-2016
5/5

Service: The website & booking confirmation were not clear on the departure time from Circular Quay.

Product: A very good night & great food & service. We had the drinks package but it did not include spirits, which I thought were included at the time of booking. Overall though we really enjoyed everything.

Review for Captains Club Dinner Cruise

16-Jul-2016
5/5

Service: Friendly and helpful staff.

Product: Wonderful night on Sydney Harbour, time to enjoy dinner and the sights from the top deck.

Review for Captains Club Dinner Cruise

14-Jul-2016
4/5

Service: Good view, good service

Product: One of the salads we ordered was gone bad

Review for Captains Club Dinner Cruise

09-Jul-2016
2/5

Service: A commentary as the boat mover around the harbour would have been nice.

Product: The salmon was overcooked.Dessert was not inspiring. I would have liked a class of wine instead of champagne. For the price I paid I was disappointed.

Review for Captains Club Dinner Cruise

09-Jul-2016
4/5

Wait service was very good. I think it would be nice if a guide or someone explained where we were in the Harbour as we traveled. Not talking the whole journey but pointing out some places of interests because they look different at night.

Review for Gold Dinner Cruise

09-Jul-2016
5/5

Service: Good service although a little amateurish. Friendly pack packers.

Product: Good food, friendly staff.

Review for Captains Club Dinner Cruise

08-Jul-2016
4/5

Service: there was hardly anyone on the boat but the service was slow - had to look for staff to order drinks - we were requested to do our last drink order at 9pm as the staff member had to sort out all the accounts prior to us disembarking at 10.30pm and as mentioned there were hardly any patrons on the boat

Product: Food was very nice although not very warm at all - we felt it was overpriced for what service we received.

Review for Captains Club Dinner Cruise

07-Jul-2016
4/5

Service: Great view

Product: Not much dinner variation

Review for Captains Club Dinner Cruise

07-Jul-2016
5/5

Service: Really had a good night with very friendly Staff

Product: The service and menu and ambience/ music/singer and view were all great - a really enjoyable night

Review for Captains Club Dinner Cruise

05-Jul-2016
4/5

Service: We had a lovely service onboard, especially our waiter Edit from Nepal

Product: A bit too pricey for what you get

Review for Captains Club Dinner Cruise

02-Jul-2016
5/5

Service: The cruise absolutely exceeded our expectations! It really made my trip to Sydney amazing!

Product: The food blew us away!

What topped the whole experience off was the service!

Edward was amazing and special mention to Karen who took the most care of us and was so bubbly and friendly! And Everytime we were in the harbour the rest of our weekend we found ourselves yelling 'KAREN' and waving as and captain cook cruise boat went by!

I will be making is dinner a must do to every Sydney trip!

Review for Gold Dinner Cruise

28-Jun-2016
5/5

Service: It was high quality food and excellent service

Product: The staff were very efficient and courteous

Review for Captains Club Dinner Cruise

28-Jun-2016
5/5

Service: good

Product: good

Review for Captains Club Dinner Cruise

27-Jun-2016
5/5

All good, very friendly staff

Review for Gold Dinner Cruise

27-Jun-2016
5/5

Service: Absolutely amazing. Could not fault a single thing.

Product: The food was first class and so were the crew!!

Review for Captains Club Dinner Cruise

26-Jun-2016
5/5

Service: Staff were super friendly.

Product: Awesome experience, it was my Mum's birthday and the staff couldn't have made her feel more special if they tried.

Review for Captains Club Dinner Cruise

26-Jun-2016
5/5

Service: The service was fabulous. We were very happy.

Product: The service and food was wonderful. Overall, it was a fabulous evening.

Review for Gold Dinner Cruise

26-Jun-2016
5/5

Service: the cruise was very enjoyable. great views of the harbour . the entertainment very good a very relaxing time.

Product: the food was first rate . good selection and good wines

Review for Captains Club Dinner Cruise

25-Jun-2016
5/5

Service: Waitress was helpful and polite

Product: Food was lovely

Review for Gold Dinner Cruise

25-Jun-2016
5/5

Service: A very enjoyable experience

Product: Dinner was excellent, service was fantastic - an excellent experience and would thoroughly recommend it

Review for Gold Dinner Cruise

25-Jun-2016
4/5

Service: Sydney 2000 is a great vessel. Fabulous top deck.

Product: The food was fine, nothing special. One main (salmon) came with hardly any veg compared to other dishes sighted (carrots missing?)

Staff were friendly but some were obviously new and learning on the job, so service was not as attentive as it could have been.

The entertainment sounded like karaoke.

Review for Captains Club Dinner Cruise

24-Jun-2016
5/5

don't want to leave a comment

Review for Gold Dinner Cruise

24-Jun-2016
4/5

Service: Enjoyed the night, good food, great service

Product: Enjoyed being able to board quickly and nice to have comp sparkle to begin the evening. Would recommend cruise to others, especially the Vivid times.

Was not enamoured with entertainment as was there for the lights and dinner

Review for Captains Club Dinner Cruise

24-Jun-2016
4/5

The waitress could not speak English very well. We had difficulties understanding her.

Review for Captains Club Dinner Cruise

23-Jun-2016
5/5

Service: Efficient booking system and helpful staff

Product: Really enjoyable cruise during Vivid

Review for Captains Club Dinner Cruise

23-Jun-2016
5/5

Service: The service we received was first class.

Product: The food was amazing and the wine to compliment each course was excellent.

Review for Gold Dinner Cruise

23-Jun-2016
4/5

Service: Really well organised and attentive staff. Better than expected.

Product: Food was good as was the cruise surroundings. Entertainment was funny (cheesy). All round a good experience.

Review for Captains Club Dinner Cruise

22-Jun-2016
5/5

Service: Excellent cruise great food and wine excellent staff

Product: Excellent cruise great food and wine excellent staff Vivid spectacular

Review for Gold Dinner Cruise

22-Jun-2016
5/5

Service: Excellently organised cruise, we had a wonderful view of Sydney Harbour. Boarding was well organised and the crew were very attentive.

Product: The food was excellent, the service was fantastic and the entertainment was very good. An excellent night.

Review for Captains Club Dinner Cruise

22-Jun-2016
5/5

Service: Staff were lovely and the service they provide is excellent

Product: The food was delicious fully satisfying

Review for Captains Club Dinner Cruise

22-Jun-2016
5/5

Service: Hi There, can honestly say we had a fabulous time on our VIVID Dinner Cruise. The atmosphere of the boat, the setting the food and the service was excellent. My only concern was the prices on the Wine list far to expensive for what brand. loved the Margaritas had 2. regards

Product: Just fabulous.

Review for Captains Club Dinner Cruise

22-Jun-2016
5/5

Service: great

Product: great

Review for Gold Dinner Cruise

21-Jun-2016
5/5

Service: Great service!

Product: Fabulous! Consistently good. We have done 3 now.

Review for Captains Club Dinner Cruise

21-Jun-2016
5/5

Service: better access to pertinent info on the net could be good

Product: a wonderful experience

Review for Gold Dinner Cruise

20-Jun-2016
5/5

Service: We did have a wonderful time, the food was lovely and the service was great.

Product: As above it was terrific not much to see of Vivid from the cruise but that didn't really matter the cruise was lively anyway.

Review for Captains Club Dinner Cruise

20-Jun-2016
4/5

Service: It was a lovely dinner cruise, but false advertising to call it a Vivid cruise. Over half of the time we were well east of all the Vivid attractions. I feel sure that it was their usual dinner cruise, just renamed to take advantage of Vivid.

Product: As a dinner cruise, the food was excellent, as were the wines, and the service very friendly and efficient.

Review for Gold Dinner Cruise

20-Jun-2016
5/5

Service: Very happy with all aspects of the cruise.

Product: Very happy with all aspects of the meal

Review for Captains Club Dinner Cruise

20-Jun-2016
4/5

Service: Easy to use web site, good staff on the cruise.

Product: Suprisingly good food, good service, entertainment quality (music) quite average.

Review for Captains Club Dinner Cruise

19-Jun-2016
5/5

Service: Outstanding

Product: Fabulous

Review for Captains Club Dinner Cruise

19-Jun-2016
5/5

Service: Our party of 8 did the Captains Dinner Vivid Cruise 18.6.2016. We had the BEST time. Weather great, food excellent, staff attentive, VIVID extraordinary. We have done many Sydney 2000 dinners and luncheons and we WERE NOT disappointed.

Product: AS above comments. 10/10

We'll be back!!

Review for Captains Club Dinner Cruise

18-Jun-2016
4/5

it was good

Review for Captains Club Dinner Cruise

18-Jun-2016
5/5

Service: Excellent service throughout the booking process and cruise. Meals excellent with good variation and suitably sized portions. Crew friendly and easy to communicate with.

Product: Excellent service throughout the booking process and cruise. 3 Course meal was excellent with good selection. Crew friendly and easy to communicate with.

Review for Captains Club Dinner Cruise

18-Jun-2016
5/5

Service: We had a wonderful evening - it was efficiently organised and seeing Vivid from the water was very special

Product: The meal was excellent and the service friendly and prompt

Review for Captains Club Dinner Cruise

18-Jun-2016
5/5

Service: The staff are always friendly and so helpful

Product: Always enjoy our cruises. Everything is great

Review for Captains Club Dinner Cruise

18-Jun-2016
5/5

Service: Brilliant

Product: Wonderful

Review for Captains Club Dinner Cruise

18-Jun-2016
4/5

Not as good as last time. The vivid lighting on the outside of the ship detracted from the internal viewing experience. Staff were OK, but not great, they could have sold us much more to drink, if they have efficient waiting staff. Also there was a very loud party table which staff didnt try and "tone down" so it was not a great experience.

Review for Captains Club Dinner Cruise

18-Jun-2016
4/5

Cruise was fine food was ordinary .

Searing was not as promised on an elevated platform to better see the view .

Seated next to the bar was most distracting .

Review for Captains Club Dinner Cruise

17-Jun-2016
5/5

Service: Right on time, very good quality of services

Product: Very friendly and competent staff,

Review for Gold Dinner Cruise

17-Jun-2016
5/5

Service: Please see below.

Product: I have always found the staff to be most obliging. I do not know how you do it but you consistently find good staff. the food was good considering the difficulties you must face producing a lot of meals on a boat in a short period of time.

Review for Captains Club Dinner Cruise

16-Jun-2016
5/5

Wondreful food. Music not really suitable for dancing

Review for Captains Club Dinner Cruise

16-Jun-2016
2/5

Service: during VIVID overall a good experience

Product: cant knock the food

serve staff very attentive but our dessert was served by an incompetent newbie not only didn't know which dessert was on which table but dropped another tables clearing onto my partners back

would have been nice to have had a coffee offered for the accident

Review for Captains Club Dinner Cruise

16-Jun-2016
5/5

Service: Excellent if COLD awaiting boarding.

Product: Excellent!

Review for Captains Club Dinner Cruise

16-Jun-2016
5/5

Service: it exceeded my expectation. The cruise was not expensive, which gave me an indication that it was going to be average. However, this was not the case. Value for money was outstanding. Atmosphere was outstanding....the whole experience was outstanding.

Our waitress, Claire was a pleasure. She too was outstanding.

Product: Will explore this option next year, for Vivid.

Well done!!!!

Review for Captains Club Dinner Cruise

15-Jun-2016
4/5

Service: Good musical and great services

Product: Good choixe of wines

Review for Captains Club Dinner Cruise

15-Jun-2016
5/5

Service: No complaints at all.

Product: We - Helloworld Erina were the organisers of a Group of 42. We were very happy all round. The staff were all friendly, helpful, efficient and very willing to make sure every group member was happy. We were particularly happy that we reserved the private dining room which also gave us the viewing deck. Excellent.

Review for Captains Club Dinner Cruise

14-Jun-2016
5/5

Service: Beautiful friendly staff.

Product: Will be returning shortly to do this experience again!!!

❤️❤️❤️

Food was Stunning

Great Staff

Review for Gold Dinner Cruise

14-Jun-2016
5/5

Service: Could not fault the night

Product: Service was first class, particularly from Enrina

Review for Gold Dinner Cruise

14-Jun-2016
5/5

Service: My first time visitors to Australia were suitably impressed both with the dinner cruise and Vivid festival.

Product: Food and wine selection was first class.

Review for Captains Club Dinner Cruise

14-Jun-2016
5/5

Service: Having been on just about every CC cruise over the years (including Fiji several times, Murray River and Thursday Island) we have a very high view of the quality of the cruise and more importantly perhaps, the CC personnel, both in administration and on the water.

Product: The dinner was excellent, with a good choice of entrée and the steak I had for the main course was cooked to perfection(medium rare) and was very tasty. Service was very attentive without being too intrusive. On the down side, we followed the directions in your email and sat down at the end of the wharf (I am 88 and have had a recent leg operation)and was eventually told that we had to exchange our email for tickets. This, my wife Eileen did but by this time the queue was in full flight to board so we were last on board. Just a suggestion, either add a sentence to your email pointing out that one needs to pick up tickets or to have a portable desk at the wharf to process confirmation emails there

Review for Captains Club Dinner Cruise

14-Jun-2016
2/5

Service: We had paid $25 a head for drinks - had to go to the bar to get our own or flag a waitress to get a drink. The main meal veges eg peas, cherry tomatoes, potatoes, to the meat eg salmon, steak, were almost non existent and looked ridiculous on the plates- if you are going to be stingy get smaller serving plates. the desert was great. The singer was good but took far too many breaks.

Product: This is my second cruise - I went last November and couldn't fault it - hence my coming back. Loved the cruise side of it. Very disappointed the service and food was so poor this time.

Review for Captains Club Dinner Cruise

13-Jun-2016
4/5

Service: Lovely to be able to cruise on the beautiful Sydney Harbour , feel company could improve the experience with better quality food

Product: Cruise part was enjoyable but felt the standard of the food was a let down , pretty ordinary food for nearly $290 per couple would probably recommend just doing the coffee cruise in future thanks

Review for Captains Club Dinner Cruise

13-Jun-2016
5/5

Service: 2nd Captain's Dinner - won't be our last.

Product: 1st course slightly ordinary & not to every ones taste. I realise that the weather may have played a role in a ?possible menu change.

Review for Gold Dinner Cruise

13-Jun-2016
5/5

Service: The one comment I would make was it was a long way down to the toilet.

Product: We were very impressed and thoroughly enjoyed our evening, it was my husbands 60th birthday and they made him feel very special

Review for Gold Dinner Cruise

13-Jun-2016
5/5

Service: Excellent. Despite the weather the service and entire experience was superb. Exactly what we were after. Our table waitress was fantastic which made the whole experience even more enjoyable.

Product: As above. Cant rate it enough. Its a shame the weather didn't behave however we did not let it effect our time on board.

Review for Gold Dinner Cruise

12-Jun-2016
5/5

Service: Great organisation from booking online through queries by email and then the welcome on the day.

Product: Service outstanding! Everybody was lovely - welcoming, professional, deft. A nice touch, and some of the best table service I've ever had. Food v good too.

Review for Gold Dinner Cruise

12-Jun-2016
2/5

Service: We did a 2015 Vivid Cruise, it was excellent. So unfortuently we returned with others to experience a 2016 Vivid Cruise. The weather was very bad and the Vivid lights had been cancelled for the night of our cruise. We were not given the option of rescheduling our cruise to a more suitable night. The outcome was a cruise that staff told us we could not even access the outer decks. The windows were fogged up, Vivid lights were not on, so there was no view. While the food was good, the night was reduced to a very overpriced meal experience. I would never recommend booking these cruises ahead without a good understanding of the weather conditions for your chosen night. Captain Cook Cruises made no allowances for their customers, despite having plenty of warning about the evening weather and cancellation of Vivid Light conditions.

Product: These cruises should not go ahead unless the weather conditions allow for reasonable access to the outer decks. Some rain is reasonable, a huge rain and storm event is not. Seeing the harbour from the water, and the lights of the Vivid Festival was the whole point of these cruises. I would never recommend these cruises without a good understanding of the weather conditions for your chosen night. Captain Cook Cruises made no allowances for their customers, despite having plenty of warning about the evening weather and cancellation of Vivid Light conditions.

Review for Captains Club Dinner Cruise

12-Jun-2016
5/5

Service: Good booking. Onlly issue was very poorly and signed queuing which was a mess.

Product: We had a great waitress which made the night. I think her name was Dianna

Review for Captains Club Dinner Cruise

11-Jun-2016
4/5

Service: Everything worked out just fine with booking and joining the dinner cruise.

Product: We booked the cruise to enjoy the lights of Vivid but had to keep running out the back because the glass windows are so darkly tinted! The meal was excellent but the cruise really wasn't what we had hoped for as far as the lights went.

We would have rather had a boat with clear windows.

Review for Captains Club Dinner Cruise

11-Jun-2016
4/5

Service: Service was good, getting on and off v good, band could be more interesting

Product: Food could have been better

Review for Captains Club Dinner Cruise

10-Jun-2016
5/5

Service: The staff were friendly and helpful.

Product: The food and wine were matched beautifully. A thoroughly delicious meal

Review for Gold Dinner Cruise

10-Jun-2016
5/5

Service: Efficient

Product: Great trip, excellent, professional and friendly service, delicious food and wine. Only disappointment was that I booked a hotel to be close to circular quay for this cruise and the departure point was changed to Darling harbour due to VIVID. Despite this the boat did call at circular quay on both outward and return trips !!!

Review for Gold Dinner Cruise

10-Jun-2016
5/5

Service: Fantastic experience. Very enjoyable evening.

Product: Food, wine and staff all wonderful. Thanks.

Review for Captains Club Dinner Cruise

10-Jun-2016
5/5

Service: The service was professional, efficient and pleasant

Product: The food was excellent and good value for money

Review for Captains Club Dinner Cruise

09-Jun-2016
5/5

Service: The service was good and also friendly staff.

We went on the cruise to see the vivid lights but found that to see through the windows it was NOT good. We [paid extra for window seats (x 5) but found it was better outside to view the lights.

Product: We could not fault the food or service

Review for Captains Club Dinner Cruise

09-Jun-2016
5/5

Service: Memorable

Product: Beautiful position, view, dinner and service. Couldn't be better.

Review for Captains Club Dinner Cruise

09-Jun-2016
5/5

Service: Could not fault the service.

Product: exactly as we wished for.

Review for Captains Club Dinner Cruise

09-Jun-2016
4/5

Service: service was great.

Product: wine great, food was good, but room to make it great. Would consider it again. If food was 5 Star would bring friends as it is a great night out.

Review for Gold Dinner Cruise

09-Jun-2016
5/5

Service: Well organized; courteous staff.

Product: Dinner was excellent. The only 'negative' we would have is that having paid what we did for the meal, we would have thought our coffee at the end would have been included. Seemed a bit much to have to pay $4 a cup.

Review for Captains Club Dinner Cruise

08-Jun-2016
5/5

Service: The menu...my wife specifically asked for lightly cooked salmon. Waitress was diligent. Kitchen fouled up. I enjoyed my dinner. Other patrons were standing in line only to see the other vessel depart. Just poor communication. They were turned away for a rebook the nest night. They could have been accommodated on our cruise...lots of empty chairs. Empathy needed, considering the cost and hassle of getting there, parking etc. I had to pay for my cranberry drink as I'm non alcoholic. My wife enjoyed a free arrival drink. No more gripes I promise.

Product: Loved the slow cruise, the sights of Vivid etc. Staff were wonderful, especially our waitress, Afro American young lady. She's a credit to your company. The music was great, quality of the ship and dining facilities was top class. The staff made a fuss about my wife's birthday and that it was our 10th anniversary. Even mentioned by the lead singer. Nice touch. Sparklers with the dessert made it special. Thanks for a good night over all. James de Klerk

Review for Captains Club Dinner Cruise

08-Jun-2016
4/5

Service: Good food, nice table took in views of vivid but boat could have gone closer to Botanical gardens

Band was too loud and not very good recorded music better

Product: Comments as above

Review for Captains Club Dinner Cruise

08-Jun-2016
5/5

Staff and food top class

Review for Gold Dinner Cruise

08-Jun-2016
5/5

Service: The Cruise, service and assistance was excellent. We solely visited Sydney for the Vivid Lights and the cruise. We were disappointed with the lights. We are from Mackay in North Qld. and expected much more. The Sydney Harbour Bridge was very poor whilst the Opera House was excellent. We know this is not your expertise and not your show, however should your Management have meetings with the organizers maybe our comments might help for next year. We thought the boats on the river stole the show.

Product: Excellent is all we can say, in every aspect, cruise, staff, assistance, just wonderful, thank you for such a great time.

Review for Captains Club Dinner Cruise

08-Jun-2016
4/5

Service: Didn't see a lot of Vivid

Product: Quite expensive we felt

Review for Captains Club Dinner Cruise

08-Jun-2016
1/5

Service: Service was amazing although I felt the décor was dated and there was no "wow".

Like walking into an old RSL.

Also, when you pay almost $500 for a vivid cruise I was disappointed to see one of your boats neon signs blocking our view.

Product: Service was amazing although I felt the décor was dated and there was no "wow".

Like walking into an old RSL.

Also, when you pay almost $500 for a vivid cruise I was disappointed to see one of your boats neon signs blocking our view.

I would not recommend this to a friend as I was disappointed.

Response from Captain Cook Cruises: Thank for your very positive feedback regarding our Gold Dinner cruise for our food and amazing service. We were disappointed to read your comments relating to the décor as the Sydney 2000 has recently been renovated and we are disappointed that they ambience did not meet your expectations. During VIVID we do have the logo attached to the side of the vessel which has minimum impact on the internal views. We always recommend our customers make their way to the Star Deck which is an open area on top of Sydney 2000 which has 360° views of the Harbour.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Gold Dinner Cruise

08-Jun-2016
5/5

Service: Excellent service. Friendly staff. All very clean.

Product: An excellent choice of menus, selection of wines. Prompt service. The polish twin sisters who waited the tables were courteous and friendly. Your service staff are well trained. Lovely to have a trio play during dinner which gave my husband and I a chance to dance.

Review for Captains Club Dinner Cruise

08-Jun-2016
4/5

Service: Nothing to complain about

Product: Good

Review for Gold Dinner Cruise

07-Jun-2016
4/5

Service: It was our first cruise with Captain Cook cruises and we were pleasant l'y surprised of the quality of this cruise. We will come back again in summer

Product: Food was very nice, but dissapointed with the wine sélection for the pre paid wine package.

Review for Captains Club Dinner Cruise

07-Jun-2016
5/5

Service: The staff were lovely. Well presented and very courteous. Our waitress was friendly and outgoing , perfect for a position dealing with the public. The vessel was clean and well appointed.

Product: The food was delicious, in fact I had trouble deciding which dessert to have! Thank you for a fabulous experience and memory. We will definately participate in another one.

Review for Captains Club Dinner Cruise

06-Jun-2016
5/5

Service: our waitress was in good humour all night and very professional - as they have always been

Product: a very enjoyable evening

Review for Captains Club Dinner Cruise

05-Jun-2016
5/5

Service: We celebrated my husband's birthday on this cruise during Vivid Sydney, it was unforgettable! Service was great, music and food were very good!

Product: Perfect!

Review for Captains Club Dinner Cruise

05-Jun-2016
5/5

Service: Great staff, who were over accomodating to us, especially since the weather wasnt the greatest. Our server Lidy was amazing. Very professional in every aspect.

Product: Delicious food! Great portion sizes, didn't wait too long in between courses. The.choc orange cake was delish

Review for Captains Club Dinner Cruise

05-Jun-2016
4/5

Service: Love captain cook cruise

Product: Good

Review for Captains Club Dinner Cruise

05-Jun-2016
4/5

Service: I used the Internet to book and this was easy

Product: Food and entertainment were good. We saw the vivid lights. If it had not been vivid festival, the dinner cruise was half an hour too long.

Review for Captains Club Dinner Cruise

05-Jun-2016
5/5

Service: Excellent service - easy to deal with, organised and professional.

Product: Had a wonderful night - will return.

Review for Captains Club Dinner Cruise

05-Jun-2016
5/5

Service: Beautiful food. Excellent service. A delightful evening. Have been on a Captain Cook wine cruise in WA years ago and they continue to offer nothing but the best.

Product: The food was master chef quality and tasted amazing. Well done!

Review for Gold Dinner Cruise

04-Jun-2016
4/5

Service was standard - i expected abit more

For the prices i paid

Review for Captains Club Dinner Cruise

04-Jun-2016
1/5

Service: Enjoyed the cruise and the night out

Product: Left a bad rating as I was mislead on the package I ordered, because I had 6 people it offered me a discount although the package took away the bar benefits for my guest, when asked to pay for alcohol I was confused and the staff which came and saw me( apparently Director) belittle me and said I was wrong... never choosing this company again!

Review for Captains Club Dinner Cruise

04-Jun-2016
5/5

Service: We thought the whole experience was awesome

Product: The dinner food and service and wines were awesome, a very high standard

Review for Gold Dinner Cruise

04-Jun-2016
4/5

Service: It was helpful,although a little inexperienced.

Product: The surrounds where well presented, the meal was a little rushed. The choice of wine was limited.

Review for Captains Club Dinner Cruise

04-Jun-2016
5/5

Service: We had a great time.

Product: The service and food were excellent.

Review for Captains Club Dinner Cruise

04-Jun-2016
5/5

Service: We have been on many Captain Cook cruises with friends, family and visitors from overseas and interstate and always love them particularly on the Sydney 2000.Staff are always friendly and service is great. Unfortunately as my husband started to board the gangplank shifted suddenly and his foot/toes were stuck underneath it and his toes were hurt. We boarded without anyone making a fuss of him and went upstairs to the roof for our welcome drink/viewing of lights at Darling Harbour. We were given our drink and then were not told what was happening next. My son in law had to go back downstairs to find out where we were to dine etc. This situation has never happened before. Felt like we had just been left despite it being a Gold Cruise and was supposed to be the top of the range option for cruises. It was only when we were seated at our table that the manager on duty inquired how my husbands foot was and asked if he would like any first aid etc. He was wonderful and said he had heard about it. We had a lovely Gold Dinner despite the crushed shoe and very sore toes which are still quite bruised.

Product: The Gold dinner cruise service, food and wine were just wonderful.

The match between the food and wine was all explained to us as each course came out and we really enjoyed everything that was provided. We would do this again.

Review for Gold Dinner Cruise

04-Jun-2016
5/5

Service: All good.

Everything went well with bookings etc

Product: Enjoyed our Vivid experience while enjoying a great meal.

Review for Captains Club Dinner Cruise

03-Jun-2016
5/5

Easy to book, friendly staff, great food, reasonable price.

Review for Captains Club Dinner Cruise

03-Jun-2016
2/5

Service: We waited 2 hours for our main meals ... And the kids meal was not delivered until the mains came in spite of repeated requests. The kids mean should have come with the entree.

Product: Kids meal was not delivered until 9.30pm, 2 hours after boarding.

Review for Captains Club Dinner Cruise

03-Jun-2016
4/5

Service: Staff were helpful

Product: I was disappointed that the tables were set with no tablecloths only placemats.

I thought it was an upmarket cruise

Review for Captains Club Dinner Cruise

03-Jun-2016
4/5

Service: Overall the cruise was lovely. Great entertainment, food and service. If we book again (and we probably will), it will be for the cruise itself and not to see anything in particular.

Product: The Vivid aspect of the cruise was a little disappointing. There were only a couple of major displays (moving and changing projections on the Opera House, Museum of Contemporary Art and the Harbour Bridge) visible from the boat (we had window seats). The rest of the light display was rope lighting on other boats and basic coloured light projected onto a few buildings. We appreciate that CC were participating in Vivid by posting a huge lit sign on either side of the boat, but unfortunately it caused a lot of light pollution which obstructed our appreciation of the other displays (kind of like the difference between looking at the night sky in the city vs the country). Overall the cruise was lovely. Great entertainment, food and service. If we book again (and we probably will), it will be for the cruise itself and not to see anything in particular.

Review for Captains Club Dinner Cruise

03-Jun-2016
5/5

Drink service was very slow due to waiters not servicing the table

frequently the whole cruise I think I had 3 beers for the 2 and half hours

Review for Captains Club Dinner Cruise

03-Jun-2016
4/5

Service: Brilliant staff, polite and friendly and very helpful. The boat and facilities were immaculate.

Product: The food was excellent and highly recommended, with perfect pairing wines from Penfolds. Unfortunately I don't feel the Vivid experience is the best from a cruise ship, with the main view being a reflection in the light. The sky deck was wonderful, however I don't recommend it on a cold night as was on my evening.

Review for Gold Dinner Cruise

02-Jun-2016
5/5

Service: very enjoyable evening

Product: loved our wait staff :)

And the band was awesome

Review for Captains Club Dinner Cruise

02-Jun-2016
5/5

Service: So AMAZING. Had such a great night. The live music was excellent, food was delicious, the waiters were awesome, and the experience was amazing. If it wasn't so expensive, we would do it regularly!

Product: Great Food!

Review for Captains Club Dinner Cruise

30-May-2016
4/5

The food was nice but the service was too rushed at the end. We literally finished dessert and had to run to get off at circular quay.

My steak was supposed to be medium rare but was medium to well done. My partners was a perfect medium rare. The waitress took too long to check everything was ok so I had eaten most by the time she arrived. It was good steak so didn't spoil things too much v

Review for Gold Dinner Cruise

30-May-2016
5/5

Service: Excellent services our waiter whose name is Veronika was really friendly and helpful with our requirements. She and her, whose name I do not remember, supervisor made our especial night more especial.

Product: I will highly recommend the Captains Club Dinner Cruise. Seriously it is one of the best nights here in Sydney.

Review for Captains Club Dinner Cruise

30-May-2016
5/5

Service: Professional, friendly staff, telephone enquiries were always pleasant

Product: Dinner was beautiful, fantastic service with friendly staff, seat in a lovely position overlooking the water

Review for Starlight Dinner Cruise

30-May-2016
5/5

Service: easy to book and use

Product: Fantastic Food, Great staff, beautiful and romantic experiance

Review for Starlight Dinner Cruise

29-May-2016
4/5

Service: The cruise was okay and not really something special to write home about, in that Captain Cook cruises did nothing extra or special that would make the dinner memorable. The music was just average.

Product: Same as above

Review for Captains Club Dinner Cruise

28-May-2016
5/5

Service: Excellent

Product: It was a wonderful experience

Review for Gold Dinner Cruise

27-May-2016
5/5

Service: Amazing food, service and views!

Product: Food was amazing!

Review for Captains Club Dinner Cruise

23-May-2016
5/5

Great Service, Staff were friendly, GREAT FOOD, Great Atmosphere

Review for Captains Club Dinner Cruise

23-May-2016
4/5

Service: Enjoyable night, staff weren't overly helpful.

Product: For the price we paid i feel the meal was very underwhelming.

Review for Captains Club Dinner Cruise

22-May-2016
5/5

all up it was great

Review for Captains Club Dinner Cruise

22-May-2016
5/5

Overall great experience. Well organized. It did take a bit to get drinks but overall wonderful experience. Great music and they made it special for my moms birthday with a sparkler in her dessert :)

Review for Captains Club Dinner Cruise

22-May-2016
4/5

Service: Everything was good. the lounge singer was not so good.

Product: Everything was good. the lounge singer was not so good.

Review for Captains Club Dinner Cruise

22-May-2016
5/5

Service: To book was extremely easy. Once we were on board we were treated as though we were the only passengers

Product: 100o/o better than expected. Will recommend to those going to Sydney as a must do.

Review for Gold Dinner Cruise

22-May-2016
2/5

Service: I enjoyed the service but not the food . Not enough options for the starter. I was expecting a band was boring for younger people.

Product: Not enough option for the starter

Not very good quality food compare to price. Dessert not enough options.

Review for Starlight Dinner Cruise

22-May-2016
4/5

very good staff and attention.

Review for Gold Dinner Cruise

20-May-2016
5/5

Service: We had an amazing night. It was overall fantastic and I would definitely recommend it to friends and family. The only little thing I had a problem with was the air conditioning. We boarded at Circular Quay and it was lovely but when lots more people boarded at Darling Harbour the aircon couldn't keep up. But to the credit of the staff; I was fanning myself and someone asked if I was hot and then adjusted the air vents and it was much more bearable after that.

Product: The food was delicious. Couldn't fault it. And we all got a second bread roll. It was filling and tasty. Better then the fine dining restaurant I had been in the night before!

Review for Captains Club Dinner Cruise

20-May-2016
5/5

Service: All ent smoothly.

Product: Thoroughly enjoyed the cruise and dinner.

Review for Starlight Dinner Cruise

16-May-2016
2/5

Service: Confirmation email on booking does not specify time and departure point. Only refer to website. Refered to website (using mobile phone) not web friendly and information not easily accessible. Called office. On hold for 10 mins. Requested call back. Received call back. Lady spoke little English and eventually provided information. Your booking process, and communication. You can do it better

Product: Only 3 couples boarded boat at circular quay. On a boat that would seat 100-200 people. There were 6 people in total. 2 of which sat right next to us less than half a meter away. Seriously. An entire boat and they're seated right next to us. Music was poor. Not sure who your market is, however being 40. I'm pretty diverse.

The waiter was picking up bread rolls from the tables with his hands and handing them back out with tongs. Food was good. Couldn't get waiters attention to get drinks. So drinks package was useless.

I would like a response please. (Personal details removed by Feefo)

Review for Captains Club Dinner Cruise

16-May-2016
5/5

Awesome Staff

Best Experience

Review for Gold Dinner Cruise

16-May-2016
4/5

Service: It was OK. The problem was I rang up about a Vivid Cruise & didn't realise the date sold to me was three weeks before Vivid started.

Product: Tables a little close together.

Review for Captains Club Dinner Cruise

16-May-2016
5/5

Service: only negative was finding the wharf

Product: dinner was lovely, coffee should be included

Review for Captains Club Dinner Cruise

15-May-2016
5/5

Service: Great service and lovely surroundings

Product: Food was good entertainer was fun

Review for Captains Club Dinner Cruise

15-May-2016
4/5

Service: Criuse was good,

Only comment is in this day n age the ebooking confirmation should contain the exact location for departure and the deprture times,

The eticket didnt have that info and I had to call the help line to confirm both, what a pain and waste of time waiting on hold,

Come on this is 2016!

Fix it make is super simple and easy, it should be a seemleas experience from start to end,

Booking to desembarkation with no gaps,

Also Include a map in the eticket that you can click on also would make it super simple also with parking locations so we dont have to search around, basically all the info an out of town person would need,

Onboard staff were great!

All the best getting your service up to speed,

Best regards,

Phil M

Product: Criuse was good,

Only comment is in this day n age the ebooking confirmation should contain the exact location for departure and the deprture times,

The eticket didnt have that info and I had to call the help line to confirm both, what a pain and waste of time waiting on hold,

Come on this is 2016!

Fix it make is super simple and easy, it should be a seemleas experience from start to end,

Booking to desembarkation with no gaps,

Also Include a map in the eticket that you can click on also would make it easy n maybe also with parking locations so we dont have to search around, basically all the info an out of town person would need,

Onboard staff were great!

All the best getting it sorted,

Thank you!

Best regards,

Phil M

Response from Captain Cook Cruises: Thank you for your feedback and we are glad you enjoyed our Starlight Dinner cruise. All our departure information is listed on the landing pages and we are sorry if this was not clear to you when you booked on line. We appreciate the feedback on the map and we do have a map icon on the landing page in the grey tool bar and this links to Google for easy reference and can be printed.

We appreciate your feedback about our staff on board and look forward to welcoming you on board again.

Best Regards,
Customer Service Team
Captain Cook Cruises

Review for Starlight Dinner Cruise

14-May-2016
2/5

Service: This was nowhere near as good as we expected from our previous cruise.

Product: Music was very old and the meals very small

Review for Captains Club Dinner Cruise

13-May-2016
5/5

Service: Online reservation worked well.

Product: Staff, meals and entertainment were all of a high standard.

Review for Captains Club Dinner Cruise

13-May-2016
5/5

Service: From the web site, to booking on line, service at the ticket kiosk to being greeted on the wharf, dinner, drinks, entertainment and service all were of an extremely high standard. Thank you.

Product: Fantastic staff, service, food, wine and entertainment! We were treated like kings from the time we stepped on. Shirley went out of her way to look after our table. We had a perfect night. Thank you.

Review for Gold Dinner Cruise

28-Mar-2016
5/5

Service: very good, we did pay extra for a window seat**

Product: lovely presentation, good customer service from the waitress

Review for Captains Club Dinner Cruise

27-Mar-2016
4/5

Service: Very pleasant and welcoming. Staff most friendly, we had a lovely time.

Product: Food was great, presented well, with a smile and explanation.

Review for Gold Dinner Cruise

27-Mar-2016
4/5

Service: Always good

Product: Bit expensive and why leave so many vacant window seats

Review for Captains Club Dinner Cruise

27-Mar-2016
5/5

Service: Enjoyed every minute, this was our fourth dinner cruise, we have taken our overseas visitors for a farewell dinner, we come from over the Blue mountains to do this. Thank you, Myra Howell

Product: We all enjoyed our meal & champagne. the Harbour at night is something to see, especially for overseas visitors, taking in the Opera House & Harbour Bridge is a thrill for them, something they will not forget. Thank you, Myra Howell

Review for Captains Club Dinner Cruise

27-Mar-2016
5/5

Service: Entertainment was great and so was the service.

Product: Food and drinks were great although the salmon was a bit bland.

Review for Captains Club Dinner Cruise

26-Mar-2016
5/5

Service: It was excellent and we had a great time on the cruise and it is definitely something memorable for us

Product: Was hoping to have a lot more variety of the dishes

Review for Captains Club Dinner Cruise

26-Mar-2016
5/5

Service: Very well organised, on time, excellent views of Sydney Harbour, smooth ride.

Product: Good menu, excellent service, very entertaining singer.

Review for Starlight Dinner Cruise

26-Mar-2016
5/5

Service: Good friendly service

Product: The meal was very good and the entertainment out of this world. An extremely memorable night.

Review for Captains Club Dinner Cruise

26-Mar-2016
5/5

Service: Was able to negotiate a good price (for 9 people) with second contact person after unhelpful service on initial phone call. $25/person for 3 in family group who did not drink alcohol was a little expensive but overall we had a great night (including a special Happy Birthday song for my wife's 70th)

Product: Choice of food for each course and the range of drinks available in the drinks package was very good. Staff service was prompt, very friendly and relaxed.

I would strongly recommend for a fun loving group at night ... but a couple might enjoy in the daytime especially if they were interested in seeing the Sydney Harbour coastline

Review for Captains Club Dinner Cruise

26-Mar-2016
4/5

Service: Was a lovely service & our waitress was wonderful.

Product: You need to serve more vegetables with the chicken.. there was alot of chicken & hardly any veg.

Review for Starlight Dinner Cruise

25-Mar-2016
5/5

Service: Staff were both friendly and helpful and made for a great night

Product: All food and drinks were terrific

Review for Gold Dinner Cruise

25-Mar-2016
4/5

Service: Waiters services ++

Product: Music too loud Hsd to shout across table Would prefer a more relaxing music

Review for Captains Club Dinner Cruise

25-Mar-2016
5/5

Service: First class service and company to deal with.

Product: Consistently great food and service. Always bring our o/seas visitors on this cruise and they all live it!

Review for Captains Club Dinner Cruise

24-Mar-2016
5/5

Service: Lovely, but service slow!

Product: Earlier completion of the meal would have allowed more time to enjoy final part of the cruise.

Review for Gold Dinner Cruise

24-Mar-2016
2/5

Service: Service by crew was good.

Product: This was the worst dinner we have had on the cruise, we have been having our wedding anniversary gold dinner cruise for the last 4 years, was very disappointed, it was overpriced this year for the quality and choice of the menus. Very cheap menu for the price we paid. We won't be coming again or recommending it to anyone.

Review for Gold Dinner Cruise

24-Mar-2016
5/5

Service: Great night out.

Product: We ordered a couple of drinks (rum & coke and Gin & tonic) which took from entree until part way through the main course before they were delivered after raising this with the waitress on 2 occasions. It seemed that she was more interested in attending to a table of guests that she knew.

One other issue was we were rushed at the end to drink our coffee and eat our deserts becase the boat was running late to complete docking at Cirular Key but otherwise it was a great night out.

Apart from the issues raised it was and excellent night out.

Review for Gold Dinner Cruise

24-Mar-2016
2/5

Service: OK

Product: Too noisy

Review for Gold Dinner Cruise

24-Mar-2016
4/5

Service: Customer service great, poor entertainment.

Product: More commentary on sights etc would had been nice. Could have been so much better if this and the entertainment had been improved.

Review for Gold Dinner Cruise

24-Mar-2016
5/5

Service couldn't be faulted, waitress was friendly and attentive.

Review for Gold Dinner Cruise

23-Mar-2016
4/5

Service: Good

Product: Good

Review for Captains Club Dinner Cruise

23-Mar-2016
2/5

Service: Superb ambience, feel and service

Product: No good options for vegetarian food...only the dessert was Ming blowing !!

Review for Captains Club Dinner Cruise

22-Mar-2016
4/5

Service: Nice Cruise, the Boat, the crew, everything was great ! We had a very good moment !

Product: Good food, quickly (maybe too much) served. The dessert was't as good as the rest on the meal.

Review for Captains Club Dinner Cruise

21-Mar-2016
5/5

Service: All of the staff were extremely helpful and friendly.

Product: I did not read the advertising material well and thought wine [as well as the introductory glass of champagne] was included in the price.

$25 pp for a window seat is a bit expensive

Review for Captains Club Dinner Cruise

20-Mar-2016
5/5

Service: lovely scenery, very friendly staff, prompt and attentive service- absolutely loved our evening cruise

Product: The food was wonderful, the staff were fantastic and they did everything they could to make our night just perfect! Thankyou!

Review for Captains Club Dinner Cruise

19-Mar-2016
1/5

Service: very basic service

Product: very very bad food

Review for Captains Club Dinner Cruise

19-Mar-2016
5/5

Service: Thoroughly enjoyed this cruise. The atmosphere, the service, the entertainment, were all exceptional..

Product: Had a wonderful meal, the food was excellent. The warm welcome with a glass of Champagne when we boarded was great..

Review for Captains Club Dinner Cruise

19-Mar-2016
5/5

Service: lovely staff

Product: food was great, views were amazing

Review for Captains Club Dinner Cruise

19-Mar-2016
5/5

Service: It was really good

Product: Great cruise, amazing service

Review for Sailors Dinner Cruise

18-Mar-2016
5/5

service and team were great

Review for Captains Club Dinner Cruise

18-Mar-2016
4/5

Service: Extremely enjoyable night, great way to take in the beautiful sights of Sydney Harbour. The dinning and amenities were absolutely immaculate, everything on board was very well kept (including the staff). I loved how we could access the outside top deck, it was amazing sipping a glass of wine under the fairy lights and soaking in the priceless views.

Product: From the moment we stepped aboard we were greeted by an abundance of friendly staff, which teamed with the live singer created a relaxed and enjoyable atmosphere. The food was delicious, for the amount we paid for tickets the serving portions could have been a little bigger though (that's my only negative feedback). Highly recommend.

Review for Captains Club Dinner Cruise

17-Mar-2016
4/5

Service: Satisfied

Product: I'm bit disappointed with the tickets I bought for captain dinner it was special and suppose to include drinks but on the cruise came out drinks are not included. I felt embarrassed that I was asking for thinks which I didn't paid for. Better information when sell special price tickets pls

Review for Captains Club Dinner Cruise

15-Mar-2016
5/5

Service: We organised a family get together 3 from the uk and 2 from Tasmania, Although my mother in law is a little fussy when it comes to food she was really delighted with the choice and the hospitality of the crew.

Product: Fantastic

Review for Captains Club Dinner Cruise

15-Mar-2016
5/5

Service: Staff were excellent

Product: Food was excellent

Review for Captains Club Dinner Cruise

15-Mar-2016
5/5

Service: Loved it as much as the other 3 times we have done it over 14 years! Thought as with a lot of other things that it may have slipped a little but it hasn't. Look forward to taking other UK visitors on board in the future to show off our wonderful Harbour. We also appreciated the personal greetings from your staff and entertainer as we disembarked. Well done.

Product: What a wonderful night out yet again - great wine, the meal was superb and I am still remembering the flavour of that steak!! Loved the trout and desserts as well. Have danced in the past but the Monday night was probably a different atmosphere than a Friday or weekend. Service was superb - we could not fault it and were made to feel special. Thank you again.- until the next time.

Review for Captains Club Dinner Cruise

15-Mar-2016
5/5

Service: Perfect service

Product: This was an excellent finale for our visit to Sydney: very comfortable ship, excellent food with a good bottle of wine, very relaxing live music, and last but not least stunning views of Sydney, first by sunset, then with all the lights. I can strongly recommend this Dinner Cruise

Review for Starlight Dinner Cruise

14-Mar-2016
4/5

Service: The cruise was very good and the harbour views were fantastic.

Product: The dinner and cruise were good but I must say that I find it a bit steep to charge a child of 5 $99 for a meal. It is a big rip off!!! What about kids' meals??

The service was excellent and our waitress Annette deserves a 10 out of 10.

Review for Captains Club Dinner Cruise

13-Mar-2016
5/5

Our dinner was served very very late and it was my birthday it's kind of frustrating but all good. The lady was just kept of laughing covering up for her mistake of not communicating our order to the chef or whoever responsible to receive the order.

Review for Captains Club Dinner Cruise

11-Mar-2016
5/5

Service: Service was fabulous and service was excellent

Product: Food was tasty and nicely presented

Review for Starlight Dinner Cruise

11-Mar-2016
5/5

I have nothing but good things to say about the Cruise. The service, meals and views were great. Thank You for a memorable time.

Review for Captains Club Dinner Cruise

09-Mar-2016
4/5

I am sorry I cannot answer this feedback, I gave this dinner to my sister in law for her 60th birthday. She and her husband live in Melbourne, so it was a new experience for them. From their accounts of the evening it was amazing,staff, food, atmosphere and venue was brilliant. thank you.

Review for Captains Club Dinner Cruise

09-Mar-2016
5/5

Hi, we lost our professional photos as they we were taken from our table while we were up on the top deck. Scott, the duty manager did an amazing job turning the situation around. He told us he would sort the issue. The next day he called me to let me know that he would retrieve the photos. On Monday, I was able to collect our photos rom the Captain Cook office in Darling Harbour. Thanks so much to Scott for turning this around. Brilliant Service. A Fabulous staff member who really delivered :)) THANK YOU TO SCOTT

Review for Captains Club Dinner Cruise

05-Mar-2016
4/5

Service: Staff was friendly, professional and efficient

Product: Food and complimentary beverage good.

Review for Captains Club Dinner Cruise

04-Mar-2016
5/5

Service: Excellent staff and vessel.

Product: I was disappointed to find a charge for tea/coffee after the meal. The price is high enough to include tea/coffee surely. The meal was excellent and this would have finished the trip nicely. There were six in my party and ALL commented on this charge as being excessive and disappointing.

Review for Captains Club Dinner Cruise

04-Mar-2016
5/5

Service: Couldn't be better.

Product: Our only very minor criticism is that if you do not drink alcohol or Bubbly drinks then you do not receive welcome aboard drink.

Review for Captains Club Dinner Cruise

04-Mar-2016
4/5

Service: overall the service is pretty good and I think the waiter need to a bit of improvement on the way they serve food, not excellent but is o.k.

Product: dinner food is good. out of 10 i will give 7.

Review for Captains Club Dinner Cruise

04-Mar-2016
5/5

Service: Good.

Product: The service and the food were great, thank you!

Review for Captains Club Dinner Cruise

04-Mar-2016
4/5

Service: Staff are friendly and the cruise was well organised.

Product: The service was very good. The food was adequate for the occasion. The bad part was the cost of the wine. At $60/bottle minimum the wine was grossly overpriced. Definitely a rip off.

Review for Captains Club Dinner Cruise

02-Mar-2016
4/5

Service: My overseas and interstate guests enjoyed the experience.

Product: Experience - great, Food - good, service - average

Review for Captains Club Dinner Cruise

29-Feb-2016
5/5

Service: The evening was very hard to fault. Many thanks.

Product: I must admit everyone was surprised at the quality of this experience. Both food and service were exceptional.

Review for Gold Dinner Cruise

29-Feb-2016
5/5

Service: Excellent food, fantastic waiter

Product: It was good, apart from they said we could stay on the boat until the last stop.... but then they closed the bar and wouldn't serve us any more drinks which was pretty annoying, as we had to sit there with no drinks and wait to get off the boat...

Review for Gold Dinner Cruise

29-Feb-2016
4/5

Service: Good waiter service overall.

Product: Captains Dinner could have gone for another 30 mins / hour to let you see the sights after dinner. Was very rushed in the end and more or less finished once dinner was over. could have done a quick loop before departing. overall my parents from Ireland and ourselves really enjoyed.

Review for Captains Club Dinner Cruise

29-Feb-2016
5/5

Service: Very impressed with food service.

Product: Very comfortable voyage. No motion sickness.

Review for Captains Club Dinner Cruise

29-Feb-2016
4/5

Easy to pay. Hard to find the place. No body answers the phone!!!

Review for Starlight Dinner Cruise

28-Feb-2016
4/5

Service: The drinks I ordered were brought to our table during our main meal.

I ordered them before our entrees.

Apart from that, well done.

Product: The drinks I ordered were brought to our table during our main meal.

I ordered them before our entrees.

Apart from that, well done.

Review for Captains Club Dinner Cruise

28-Feb-2016
5/5

May I strongly suggest that loyal members have VIP window setting when requested. Please consider. Thank you. Mario M Libro

Review for Captains Club Dinner Cruise

28-Feb-2016
4/5

Service: Food and service on board were fantastic. Unfortunately the problems we encountered before we boarded let us down. I organised 27 people Aust wide to do this and was told those who wanted the drink voucher @$25 were to pay cash before we boarded etc. 24 of us lined up before 7.30pm as instructed when I booked only to be told by the rude lady at the box office that everyone in our group had to buy this drink package or none at all???? Then when I finally explained we were never told about this!!!! we all proceeded to hand over our $25 cash (as instructed when I booked) and we were then told creditcard only!! How embarrassed was I? Everything I'd been told and emailed out to everyone was the opposite, it was a bit like Fawlty Towers really. Obviously a communication break-down with your bookings office and the actual cruise. Once on board everything else was great.

Product: Again, food, drink and music act were A++, but our experience before boarding was extremely poor.

Review for Captains Club Dinner Cruise

27-Feb-2016
5/5

Service: What a great experience on one of the worlds most iconic waterways.

Product: The food was absolutely superb and the staff were friendly and efficient. Each course was served promptly and bar orders fulfilled swiftly.

Review for Starlight Dinner Cruise

27-Feb-2016
5/5

Service: We enjoyed the cruise immensely. We were on a dinner cruise in 2009 which we enjoyed also. The night views were spectacular and the fireworks an added bonus.

Product: The dinner was everything we expected. The food delicious, the wine pairing spot on, and the service five star. Booking on a Friday the dinner was not fully booked thus we were upgraded to a window table. This made my birthday dinner even more special.

Review for Gold Dinner Cruise

27-Feb-2016
4/5

Service: The meal itself wasn't excellent, the rest of the experience was.

Product: The meal itself wasn't excellent, the rest of the experience was.

Review for Starlight Dinner Cruise

27-Feb-2016
2/5

Boring boring boring

Review for Captains Club Dinner Cruise

27-Feb-2016
4/5

Service was ok but a little slow, and our server wasn't familiar with the bar package we ordered. Also we received incorrect drinks a couple of times.

Review for Captains Club Dinner Cruise

26-Feb-2016
5/5

Service was great

Review for Captains Club Dinner Cruise

25-Feb-2016
5/5

Service: Fabulous.

Product: Fabulous dinner and service.

Review for Captains Club Dinner Cruise

25-Feb-2016
5/5

Service: A very enjoyable experience

Product: I don't normally respond to these "feedback" emails, however on this instance credit is due. I booked this Dinner Cruise for a very special occasion for 8 family members, 4 of whom reside overseas. We were not disappointed and I would highly recommend the Captain Cook Dinner Cruise. I booked all the upgrade options, gold, upper deck, guaranteed window seating, etc... Well worth the additional cost for a special occasion and I'd do the same again. The youngest in our group was 22 and the eldest 81 and there was only praise from all, no complaints.

Review for Gold Dinner Cruise

24-Feb-2016
4/5

Service: Service was quite good but the service of alcohol was frugal. Unlimited beer wine and soft drinks were included in the cost but we were only offered 2 drinks through the duration of the cruise. Considering the cost of the cruise and it was Valentines Day just feel disappointed.

Product: Valentines Day evening Cruise not long enough - cruise late leaving 7.45pm (due to leave at 7.30) and were back at Circular Quay at 9.30pm and then back to King Street Wharf before 10.00pm. I thought the cruise would be a 3 hour cruise minimum. In conclusion would be reluctant to use Captain Cook cruises again. Happy to chat personally about my concerns on *Personal details removed by Feefo*. Thank you

Review for Captains Club Dinner Cruise

23-Feb-2016
1/5

Service: already written to company with full explanation of issues

Product: already written to company with full explanation of issues

Review for Captains Club Dinner Cruise

23-Feb-2016
5/5

Service: Awesome night

Product: Food was amazing

Review for Gold Dinner Cruise

23-Feb-2016
5/5

Service: Didn't have any problems. All went very smoothly.

Product: We did this as a treat for our 20th wedding anniversary. It was a bit pricey but it was a wonderful experience. The food was great, the service was very attentive and the views were just gorgeous. It was absolutely lovely cruising around the harbour, sipping on a glass of wine and enjoying a delicious meal. Well worth spending the money.

Review for Captains Club Dinner Cruise

22-Feb-2016
5/5

Service: Service was top notch

Product: Food was good if slightly overcooked

Review for Captains Club Dinner Cruise

19-Feb-2016
5/5

Service: Great and friendly service. It was excellent.

Product: Had a great time. The singers were a little hit and miss, but other than that it was really good.

Review for Gold Dinner Cruise

19-Feb-2016
5/5

Several missteps in coordination but the cruise itself was awesome.

Review for Captains Club Dinner Cruise

18-Feb-2016
5/5

Service: Crew were polite with excellent service

made to trip to Sydney special as it was my partners first trip to Sydney

Product: Food and table service was above expectations

Review for Starlight Dinner Cruise

18-Feb-2016
5/5

Service: Would be nice if the cruise departures half an hour earlier for guests to enjoy sunset before it turns dark.

Table settings was overcrowded in the centre of the cruise. We paid to upgrade from centre to window seats to avoid loud noises. Overall, satisfied with the window seats

Product: Food quality was good

Review for Captains Club Dinner Cruise

18-Feb-2016
5/5

Service: Polite and attentive staff.

Product: Good food, great night out.

Review for Gold Dinner Cruise

18-Feb-2016
5/5

Service:

Product: My husband & I took our daughter and her 2 friends on the dinner cruise, while visiting Sydney. It was a fantastic experience and the girls had a wonderful night. The food was delicious, we all got different main courses and really enjoyed each. The music was perfect. The singer had a great voice and repertoire. We really had a wonderful night.

Review for Captains Club Dinner Cruise

17-Feb-2016
5/5

Service: Excellent service, food awesome, cruise was wonderful

Product: As aboe

Review for Starlight Dinner Cruise

17-Feb-2016
4/5

Service: good

Product: good

Review for Captains Club Dinner Cruise

16-Feb-2016
5/5

Service: Pleasant surrounding, polite staff providing terrific service

Product: Great food, very tasty

Review for Captains Club Dinner Cruise

15-Feb-2016
1/5

Service: Cruise is over priced

Product: Food is terrible

Review for Captains Club Dinner Cruise

15-Feb-2016
4/5

Service: Would have been excellent but for the change of departure notice. Should be text message not just email.

Product: They didn't tell us we could go out n up to top deck.

Review for Captains Club Dinner Cruise

15-Feb-2016
5/5

Service: all the staff were very pleasant

Product: thoroughly enjoyable for our special day

Review for Captains Club Dinner Cruise

13-Feb-2016
5/5

Service: I would not choose any other cruise.

Product: Service and food was excellent.

Review for Captains Club Dinner Cruise

11-Feb-2016
5/5

Service: Perfect amount of food, great service, friendly staff, and definitely cannot argue with the scenery.

Product: Service was phenomenal. The wine pairings worked extremely well. The only thing that was slightly off-putting was that we could order decent straight Gin for free, but if we wanted to add Vermouth, it would have been considered a Martini and would cost something absurd (I think $18). That was a bit ridiculous and penny-pinching on what was otherwise a top-shelf cruise.

Review for Gold Dinner Cruise

11-Feb-2016
4/5

Service: Poor sound quality for entertainment

Product: Food was not a good as expected

Review for Captains Club Dinner Cruise

10-Feb-2016
2/5

Service: The cruise and the service was great.

Product: we bought the extra bar package but were not aware that we could not get mixed drinks. My wife doesn't like beer or wine, so the money was wasted. You should allow a limited number of mixed drinks under the bar package. Also the chicken and beef we had was overcooked.

Review for Captains Club Dinner Cruise

09-Feb-2016
5/5

Service: The whole experience was excellent! The ship, its facilities and specially the staff are marvelous! A second trip is definitely in the works. Thank you so much.

Product: The foods were awesome and the service was very delightful. Best dinner cruise experience ever!

Review for Gold Dinner Cruise

07-Feb-2016
5/5

Service: Our first lunch experience with Captain Cook Cruises was absolutely terrible and customer service provided us with a 2nd complimentary dinner experience and this was 10 times better.

Product: Much much better.

Review for Captains Club Dinner Cruise

06-Feb-2016
5/5

Service: Top service friendly and efficient two huge thumbs up

Product: Food was brilliant

Review for Gold Dinner Cruise

05-Feb-2016
5/5

Service: Super organised and helpful.

Product: Our waitress Julie did a fantastic job. Well done on your recruitment team because they are well presented and polite. Good job :)

Review for Captains Club Dinner Cruise

05-Feb-2016
5/5

Service: Such an amazing experience :)

Product: The food was great

Review for Gold Dinner Cruise

05-Feb-2016
5/5

Service: the whole family had a very enjoyable time

Product: the food was excellent

Review for Captains Club Dinner Cruise

03-Feb-2016
5/5

Service: First time on one and will go on another.

Product: Had an excellent time, Dianna was absolutely beautiful, very attentive and very lovely. Meals were good. Need a sweet wine in the package deal though.

Review for Captains Club Dinner Cruise

02-Feb-2016
5/5

Service: Very enjoyable. Had to ask about drinks package, this should have been on menu.

Product: Enjoyed dinner. Good choices.

Review for Captains Club Dinner Cruise

02-Feb-2016
5/5

Service: From the time I stepped on board until I left I felt as if I was important to the staff - wonderful evening.

Product: Great food and excellent choice of wine. Steak was cooked to perfection - medium rare often reaches my plate either rare or medium but not yours - thank you.

Review for Gold Dinner Cruise

02-Feb-2016
5/5

Service: We had a great time, food and drink was value for money

Product: As above great

Review for Starlight Dinner Cruise

02-Feb-2016
4/5

Service: Very good eve just too short end far too rushed.

Product: Food was excellent but far too rushed. Took one sip of welcome drink when next wine arrived and first course ate one piece of that and next course and wine delivered... Whole eve was magical apart from speed of meal. Cruise needs to start earlier to enable each course to be savoured as it was excellent food to be enjoyed not rushed.

Review for Gold Dinner Cruise

02-Feb-2016
4/5

Service: Staff and Food were excellent

Product: As above the staff, venue and food and drink package was very well received. Would recommend to friends without hesitation

Review for Gold Dinner Cruise

01-Feb-2016
4/5

Service: Great service and very attentive

Product: Was good...was very contempt and great night even though weather wasn't too good but service made it much better!

Review for Gold Dinner Cruise

01-Feb-2016
5/5

Service: none

Product: none

Review for Captains Club Dinner Cruise

01-Feb-2016
5/5

Service: Fabulous night, great food, great service and entertainment!! Well worth it.

Product: Great way to see the harbour!! Would do it again.

Review for Captains Club Dinner Cruise

01-Feb-2016
4/5

Service: Had a very enjoyable evening. and the staff were very friendly and accommodating.

Product: The food came out promptly and was of a very good quality.

Review for Captains Club Dinner Cruise

31-Jan-2016
5/5

Service: Great night out for my wife and my self

Product: Fantastic

Review for Gold Dinner Cruise

31-Jan-2016
5/5

Fantastic night. Food was great and good service.

Review for Captains Club Dinner Cruise

31-Jan-2016
5/5

Service: The Cruise was impressively well managed.

I must however single the staff (& obviously their management) as being excellent.

Thank you.

Product: As above. Much appreciated.

Review for Captains Club Dinner Cruise

31-Jan-2016
5/5

Service: Ran on time and service was faultless

Product: Enjoyed it thoroughly.

Review for Captains Club Dinner Cruise

31-Jan-2016
4/5

Service: A pleasant evening , with good food and friendly staff. Great views by night of the Bridge and Opera House.

Product: Good as above. Entertainment a bit dated.

Review for Captains Club Dinner Cruise

30-Jan-2016
5/5

Service: Steak dinner and music was excellent

Product: Can't beat the view!

Review for Captains Club Dinner Cruise

30-Jan-2016
5/5

Service: Outstanding

Product: Perfect

Review for Captains Club Dinner Cruise

28-Jan-2016
2/5

Service: The cruise is nice. Just felt dinner was a bit rushed.

Product: Main meal and entree was nice . But dessert was disappointing. Kids' meal is a rip off. No choice and just main meal.

Review for Captains Club Dinner Cruise

28-Jan-2016
4/5

Service: The service was lovely

Product: the food was good

Review for Captains Club Dinner Cruise

28-Jan-2016
5/5

Thank your for the surprise for my parents' 29th wedding anniversary. It made my parents very happy. Although weather was not so great, we really had a nice time!!

Review for Captains Club Dinner Cruise

28-Jan-2016
5/5

Service: What a great night!

Product: The food was wonderful

Review for Captains Club Dinner Cruise

27-Jan-2016
5/5

Service: The service was prompt and professional

Product: We had a fabulous dinner cruise and would definitely recommend it! We would definitely go again!

Review for Captains Club Dinner Cruise

27-Jan-2016
5/5

the food was very nice, the crew extremely friendly al be it they were unable to answer a few geographical questions while on the cruise .

Review for Captains Club Dinner Cruise

27-Jan-2016
5/5

Service: Very friendly staff

Product: Very friendly staff

Review for Starlight Dinner Cruise

26-Jan-2016
4/5

Service: Was easy to book very efficient

Product: Good food, good singer, service was great

Review for Captains Club Dinner Cruise

25-Jan-2016
4/5

Service: Everything was excellent, and the food was great too. Only thing we didn't like was the photos/camera guy who took photos of the group without asking permission, then tried to sell them to us. Most of our group can't speak English, and were confused about whether the photos were free, or what was the deal, then we needed to explain the deal, and that that needed to pay themselves. It was unwanted stress.

Product: Food quality was excellent. Only issue was that I ordered Halal for the majority of our group, at $15 extra per person. Then, everyone was given what looked like a standard menu, and we had to tell everyone which dishes were and which weren't Halal. We paid about $500 extra for Halal, and I'm not really sure where that money went, because we were still given a menu with non-Halal options. For a big group, $15 per head extra for Halal ends up being a lot of money, when we're already spending $100+ per person, then we still have to explain to everyone what was and what wasn't halal. As I said though, food quality was great!

Review for Captains Club Dinner Cruise

25-Jan-2016
5/5

Service: Well presented vessel - efficient boarding and booking

Product: Great food on the dinner cruise - efficient staff and a special welcome for our special day. Thank you!

Review for Captains Club Dinner Cruise

24-Jan-2016
4/5

Service: The booking service was very efficient.

Product: The overall experience was very good but the vegetarian members of my group were disappointed with the standard of their meal. The vegetable gratin was simply a dry stack of vegetables without a gratin topping at all and no sign of a sauce.

All of the other courses and meals were excellent along with the service.

Review for Captains Club Dinner Cruise

24-Jan-2016
5/5

We had the gold dinner on 16th January on the Sydney 2000, and had the most amazing dining experience.

The food was superb as were the wines, however the thing that really shin for both my partner and myself was the absolutely fabulous service that we received from Carisa. She was beyond compare. There are no words to tell you how impressed we were with her service and easy manner. We would love her to receive this recognition back.

Review for Gold Dinner Cruise

24-Jan-2016
4/5

Service: There should be a lift to allow disabled people to get to the upper deck with ease

We really struggled to get up and once up found out the only toilets were on the lower deck needless to say we stayed on the lower deck for the remainder of the trip please install toilets on the upper deck during the next refit or maintenance

Product: No where in the registration does it provide for DOB so how does CC know when to make the free birthday cruise offer?

Review for Captains Club Dinner Cruise

23-Jan-2016
5/5

Service: Food and wine where excellent.

Product: Excellent service, even with food allergy restrictions.

Review for Gold Dinner Cruise

22-Jan-2016
4/5

Service: Good cruise only downside was terrible weather which couldn't be helped

Product: Very nice

Review for Captains Club Dinner Cruise

21-Jan-2016
4/5

Service: I found this experience as over-rated with meals being very ordinary for the associated cost. I definitely will not be rcommending this experience to any one else.

Product: I found this experience as over-rated with meals being very ordinary for the associated cost. I definitely will not be rcommending this experience to any one else.

Review for Captains Club Dinner Cruise

21-Jan-2016
4/5

Service: I would have thought that the actual time and wharf should have been shown on the reservation letter rather than having to go onto the internet to check.

Product: We had a good night once again. It was very nice.

Review for Captains Club Dinner Cruise

21-Jan-2016
5/5

Service: This was a great way to see the city skyline at night. On time and friendly! Loved the opportunity to dance! Glad we booked an outside table (window).

Not a fault of the Cruise Line but was a little disappointed that the Opera House isn't lit up as bright as we expected.

Product: Great food! Clean facilities!

Thanks for a wonderful experience.

Review for Captains Club Dinner Cruise

20-Jan-2016
4/5

Service: Everything is excellent, it's a good experience.

Product: Delicious

Review for Captains Club Dinner Cruise

19-Jan-2016
5/5

Service: we were really well looked after and thoroughly enjoyed the cruise and meals

Product: we had special dietary requirements and all was catered for...nothing was a problem

Review for Gold Dinner Cruise

19-Jan-2016
4/5

Service: Great service

Product: Very good overall. Could not understand the singer when she was talking? Bad audio.

Review for Captains Club Dinner Cruise

18-Jan-2016
4/5

Service: No problems with initial reservation or subsequent change. Overall very good product and service.

Product: Cruise, dinner and entertainment of high quality.

Review for Captains Club Dinner Cruise

18-Jan-2016
5/5

Service: Bought ticket online, turned up, got on without any problems.

Product: Was a fantastic dinner cruise on Sydney harbour.

Review for Captains Club Dinner Cruise

18-Jan-2016
5/5

Lovely tour, friendly service

Review for Starlight Dinner Cruise

17-Jan-2016
4/5

Service: Our 3rd dinner cruise. Your attentive and hard working staff deserve high praise.

Product: Drinks package could include a more extensive selection of wine.

Review for Captains Club Dinner Cruise

16-Jan-2016
5/5

its was a great clear night and the food and service were great

Review for Captains Club Dinner Cruise

16-Jan-2016
5/5

Service: Staff were very friendly and professional

Product: Food was amazing, dinner cruise fantastic, a Fantablous Night ��

Review for Starlight Dinner Cruise

15-Jan-2016
4/5

Service: The music and food are average,the staff and the

Its quite good and we enjoy our night

Product: The food and the music was average but the staff and the rest of the crew are very helpful and the service was good

Review for Captains Club Dinner Cruise

15-Jan-2016
5/5

Service: Please refer to the below remarks.

Product: We have always chosen Captain Cook Cruises Gold Dinner as the best way to take in the breath taking city sights while enjoying First Class Dinner and amazing service and yes the service, flexibility, friendly staff made it very memorable as Captain Cook is our first choice in dining in for our overseas guests and family that visit and has been for special occassions. Our very 1st Captain Cook Cruise Top Deck was over 15 years ago. Your dine in Menu has a variety. Only thing I would maybe consider at each meal option is that our guests were German and didn't eat seafood for which some of their meals were exchanged for pasta or just a salad.

Review for Gold Dinner Cruise

15-Jan-2016
5/5

Loved the cruise, food and service was excellent

Review for Captains Club Dinner Cruise

15-Jan-2016
5/5

Service: My wife and I like to do the cruise on special occasions. We always enjoy it and keep coming back.

Product: Always enjoyable.

Review for Captains Club Dinner Cruise

15-Jan-2016
5/5

Service: Fantastic effecient service. Had originally booked for two people, then added a person on just hours before the trip. The staff had no issues sorting it quickly

Product: Amazing experience for family who came from England. Waitress was lovely and the food was delightful. I will certainly be recommending and going on the dinner cruise again. Many thanks

Review for Gold Dinner Cruise

15-Jan-2016
4/5

Service: Good cruise.

Product: Good, but a bit unfair that you pay for window seating on an almost empty cruise

Review for Gold Dinner Cruise

14-Jan-2016
4/5

Service: Wonderful cruise

Product: Lovely food but the entree which was the boccincini one only had two small boccincini could have done with at least 4

Review for Captains Club Dinner Cruise

13-Jan-2016
5/5

Service: The service from the kiosk and on the boat were excellent. The waiter was very helpful, timely and very friendly which made for a wonderful evening despite the inclement weather.

Product: The dinner was beautiful.

Review for Captains Club Dinner Cruise

13-Jan-2016
5/5

Service: Please thank crew member Josephine for her professional & exemplary service.

Product: The food was excellent, the wines matched the food, & the overall evening was great. The guy sitting near us proposed to her girlfriend in front of everyone, which was a happy event (especially as his girl accepted)!

Review for Gold Dinner Cruise

13-Jan-2016
5/5

Service: Fantastic cruise, great boat, delicious food, terrific entertainment. Our family of 13 were celebrating a 50th birthday and we all had a fantastic and memorable night. I would highly recommend to anybody and we will be back!

Product: The Captains Club Dinner Cruise exceeded our expectations. Great range of options to choose from and the food was delicious. We also took up the drinks package which included a good range of beers, wines, etc. Our waitress was wonderful and was very attentive and professional. Will recommend to others and can't wait until we do it again! Thankyou.

Review for Captains Club Dinner Cruise

12-Jan-2016
4/5

Service: We enjoyed the dinner cruise - the food was excellent. We had purchased the bar as an add on and found the initial bar service was slow. We had an inside table (only 2 of us) and there some empty window seats, it would have been nice if they had of asked us if we wanted to move.

Product: food was good.

Review for Captains Club Dinner Cruise

12-Jan-2016
5/5

Service: Easy to book............great experience

Product: Fabulous evening. Great food and service. Our third time!

Review for Captains Club Dinner Cruise

12-Jan-2016
5/5

Service: Lovely boat and good staff

Product: Wonderful night despite the rain,

Fish dish was very good and wine package great!

Review for Starlight Dinner Cruise

12-Jan-2016
5/5

Service: We couldn't of asked for any more. Nothing was too much trouble for our waitress.

Product: the food and service was 10 out of 10.

I proposed on this cruise and your staff was very accommodating

Review for Gold Dinner Cruise

11-Jan-2016
4/5

Service: Very good

Product: We had a wonderful night on the harbour and will do it again.

Review for Gold Dinner Cruise

11-Jan-2016
4/5

Staff were friendly, food was great

Review for Starlight Dinner Cruise

09-Jan-2016
5/5

Service: My sister and I had an absolute ball on the cruise! We highly rate it! Thank you!

Product: My sister and I had an absolute ball on the cruise! We highly rate it! Thank you!

Review for Captains Club Dinner Cruise

09-Jan-2016
5/5

Service: Great time

Product: It was all good

Review for Starlight Dinner Cruise

08-Jan-2016
5/5

Service: Excellent organization.

Product: Excellent food, wine and service. Exceeded our expectations.

Review for Gold Dinner Cruise

07-Jan-2016
1/5

Service: The cruise portion was fine.

Product: The food for the dinner portion was good but the service was probably the worst I've experienced in many years. I ordered a coke, it took 45 minutes before it arrived, I saw it sitting on the bar for a very long time and, when it arrived, the ice had melted. I had to ask for more ice. The meal was slow in coming and the waitress left the dirty plates on our table for an hour or more. My wife had water to drink, the waitress only came by once in 2.5 hours to refill. I was very disappointed with the service.

Review for Starlight Dinner Cruise

07-Jan-2016
5/5

Service: The evening was fantastic. All the staff were very friendly, we had a lovely young Spanish lady serving us I think her name was Diane. You chose well employing her, she is a breath of fresh air. We both would highly recommend the cruise.

Product: The food was of high standard, and the entertainment was lovely. My sister and I enjoyed ourselves very much. Thank you.

Review for Captains Club Dinner Cruise

07-Jan-2016
5/5

Service: Amazing

Product: Amazing

Review for Captains Club Dinner Cruise

06-Jan-2016
4/5

Service: I'm a local , and I've been on quite a few Captain Cook cruises , mostly the top deck lunch cruise .... food is always good , and how can you beat those VIEWS of our beautiful harbour !!!! Looooooooove SYDNEY !

Product: We had a really adorable waitress the night we dined - she was from Chile - think her name was Francesca . She was very attentive and a really genuine person - sometimes it's hard to find wait staff like that these days ! Sadly ��

Review for Starlight Dinner Cruise

06-Jan-2016
4/5

Service: Wonderful

Product: Entertainment was average! Didn't really get us up dancing! Although talented, wouldn't classify it as entertainment but rather background music!... Dinner was great though yum

Review for Captains Club Dinner Cruise

06-Jan-2016
5/5

Service: The service was great, the boat and it's facilities excellent

Product: the meal was delicious, all four of us had different and all enjoyed what we had

Review for Captains Club Dinner Cruise

06-Jan-2016
1/5

Service: Bookings where easy

Product: The whole experience felt so rushed from the start. It's hardly a cruise if you have to sit down 5 minutes later the waiter is on you for your orders. Plus there was no warning to say 60 minutes left to ensure people are aware and ready to go. We where busy dancing then the boat just stopped and said everyone for circular quay must climb off. Again a very rushed and disorganized experience. Food was okay.

Review for Captains Club Dinner Cruise

06-Jan-2016
5/5

Service: Staff were friendly & helpful as well.

Well organised.

Product: Awesome sightseeing & dinner all in one deal!

Photos were nice touch as well.

Review for Captains Club Dinner Cruise

06-Jan-2016
5/5

Service: Very happy with a well organised tour.

Product: Very impressed by the excellent organisation of large number of people, and friendliness of staff. A fun time was had by my foreign guests and myself.

Review for Captains Club Dinner Cruise

06-Jan-2016
5/5

We booked the cruise while we were in NSW visiting family, was a last minute thing. My partner and I loved all the food that was served and how can you really bet a back drop of the amazing harbour. We would highly rate the cruise and will be going on it again next time we go home.

Review for Captains Club Dinner Cruise

05-Jan-2016
5/5

Service: The service and food was excellent

Product: The service and food was excellent

Review for Gold Dinner Cruise

05-Jan-2016
5/5

Service: Food and service were great. As it was our 50th wedding anniversary it was a very special event and we were very pleased with the whole evening. Thank you Theresa, the chefs and the band for making it so.

Product: A wonderful evening.

Review for Gold Dinner Cruise

05-Jan-2016
5/5

Service: Well done

Product: I would like to thank all staff on Gold Dinner for excellent service all my family enjoyed the night

Cheers

Nadia

Review for Gold Dinner Cruise

05-Jan-2016
5/5

Service: Everything went very smoothly the price was very appropriate

and service was excellent

Product: The dinner was superb and very very pleasant

Review for Captains Club Dinner Cruise

05-Jan-2016
5/5

Service: You should have also Orange Juice for the greeting on the top deck. Not everyone likes sparkling wine !!

Product: The food was realy excellent.

Review for Gold Dinner Cruise

01-Jan-2016
5/5

Service: The staff were very friendly, helpful, kind, nice and very professional.

Product: The food was very nice, very delicious and a lots to choose from.

Review for Captains Club Dinner Cruise

29-Dec-2015
4/5

AWESOME service!

Review for Captains Club Dinner Cruise

27-Dec-2015
5/5

Service: Fantastic cruise. Food was excellent. Not large portions but enough. Amazing views. Best harbour in the world.

Product: Fantastic selection of beers and wines. Cider included in package which was great. Well worth paying the extra $25 for the beverage package. Will definitely do again.

Review for Captains Club Dinner Cruise

26-Dec-2015
5/5

We have used this room two years in a row and we find the staff and experience excellent

Review for Captains Club Dinner Cruise

26-Dec-2015
5/5

Had a fantastic night. Staff were great, entertainment great, top food

Review for Captains Club Dinner Cruise

26-Dec-2015
4/5

Service: Decent overall service but a poor bar service!!!!

Product: We paid $50 extra for a free bar. I got 4 small bottles of beer while my wife was charged for her 2 G&Ts as this didn't include spirits!!

Review for Captains Club Dinner Cruise

24-Dec-2015
4/5

Service: Great customer service

Product: Great cruise

Review for Gold Dinner Cruise

23-Dec-2015
5/5

Service: Shushma was fantastic, and she made our night.

The band should learn the words to Wagon Wheel before they go out again.

Product: Really good.

and Merry Xmas from the staff at Gas Unlimited, New Zealand.

Review for Captains Club Dinner Cruise

22-Dec-2015
5/5

Service: Tried to call Captain Cook Cruise at around 5:30pm on 15 Dec 2015 to find out boarding time and place - only to be told by a recording message to say 'your call is important to us, blah, blah, blah'. Waited about 20 minutes without any human responding. Hanged up and tried from scratch again - the same story. God knows how much business this company is losing by such appalling customer service.

Product: The cruise itself was great - enjoyed very much.

Review for Captains Club Dinner Cruise

21-Dec-2015
5/5

Service: Enjoyed the route and vessel. Good quality experience in booking and on-board.

Product: Good selection of food.

Review for Captains Club Dinner Cruise

21-Dec-2015
5/5

Service: FOOD WAS GREAT, DRINKS WERE PLENTIFUL WITH A GOOD CHOICE AND STAFF VERY PROFESSIONAL. WAITER EDWARD WAS EXCEPTIONAL - NOTHING WAS A PROBLEM AND A GREAT REPRESENTATIVE OF YOUR BUSINESS. CONGRATULATIONS ON A FANTASTIC CRUISE

Product: FOOD WAS GREAT CANNOT COMPLAIN ABOUT ANYTHING AT ALL.

Review for Captains Club Dinner Cruise

21-Dec-2015
5/5

Service: Excellent cruise around the harbour.

Product: The food and service was amazing. Only problem being the better music was down stairs.

Review for Captains Club Dinner Cruise

21-Dec-2015
4/5

Special mention to Veronica who looked after our table 12 people. For some unknown reasons there were two table settings missing but Veronica arranged for the guests to sit at our table by making more space and providing cutlery etc.

Review for Captains Club Dinner Cruise

20-Dec-2015
5/5

Service: Booking online was easy and ticket collection simple with friendly staff assisting on the day. For the last three years my small family has celebrated Christmas onboard Captain Cook Cruises and we have never been disappointed.

Product: The service was excellent as was the food. A very pleasant and enjoyable experience that I would highly recommend.

Review for Captains Club Dinner Cruise

20-Dec-2015
5/5

Service: I had 21 guests for my husbands 60th birthday, 8 from New Zealand, everyone loved it! It was perfect! Thank You so much, I would definitely recommend��

Product: The food was amazing! And the middle seating slightly above the window level was perfect! Thank you��

Review for Captains Club Dinner Cruise

20-Dec-2015
4/5

Service: We had a staff Christmas party and everyone enjoyed themselves.

Could have been an hour longer.

Product: The food was ok but I can imagine that it was cooked on shore and heated on board?

Review for Captains Club Dinner Cruise

18-Dec-2015
5/5

Service: Service was TOP CLASS and our request for window seating when booking online was given! Celebrating our special wedding anniversary, it was announced by the performer and our desserts served with sparklers atop - well done Captain Cook Cruises!!

Product: Great food and good choice. Suggestion to perhaps add 'cheese plate' in the dessert menu for customers who don't have a 'sweet tooth'

Review for Captains Club Dinner Cruise

16-Dec-2015
4/5

Service: Food was honestly not the best

Product: Food was honestly not the best, and to be fair staff could have been a bit more 'servicey'

Review for Captains Club Dinner Cruise

15-Dec-2015
5/5

Service: Cruise was very enjoyable, staff friendly and welcoming. Not overcrowded which was very nice.

Product: This was my third dinner cruise on Captain Cook, and have loved the food and service on each one, hence i return.

Review for Captains Club Dinner Cruise

15-Dec-2015
5/5

Service: A great trip around the Sydney Harbour with good food and fine wine

Product: The menu and drinks for this option proved worth every penny.

Review for Captains Club Dinner Cruise

14-Dec-2015
5/5

Great service and atmosphere

Review for Captains Club Dinner Cruise

14-Dec-2015
1/5

Service: xtaff were terrible and were not interested in helping at all

Product: Dinner was terrible especially when there was hair in the food of which we called a waiter and they just shrugged. Nothing was done to assist. This was supposed to be a Christmas gift for my parents instead was a nightmare

Review for Captains Club Dinner Cruise

14-Dec-2015
4/5

Service: Generally really good, found that we didn't know what to do at the dock, do we wait here and line up with everyone else, do we need to go to the counter and exchange our reservation slip for tickets. Just a little confusing when this is your first dinner cruise, but the staff were very helpful and sorted us out quickly.

Product: The boat was really nice, food was fantastic, entertainment was awesome and the staff very friendly.

The only thing that I would improve was that we found we spent long periods with empty glasses waiting for our waiter to come back and get us drinks. I understand they are very busy, but this was disappointing that we had to basically jump up to get their attention just to get more drinks. We had a drink package and it would have been nice to be able to go to the bar and get drinks as required on occasion rather than having to wait for the busy staff to get back to us.

Apart from that issue, we had a pleasant time on your vessel.

Review for Captains Club Dinner Cruise

14-Dec-2015
2/5

Service: Service was good but the food was all too rushed, we had almost finished our mains and hadn't even left the dock.....felt like I was on a short flight not a luxurious 3+ hour dinner cruise...

Product: Ocean trout entree straight out of the packet and thrown on a plate, nothing else, not even a wedge of lemon, very stingy. I Could have prepared something a little more decent. My chicken was pretty tasteless and overlooked. Overall, below average food. More RSL than 'Captains Dinner'.

Review for Captains Club Dinner Cruise

14-Dec-2015
1/5

Service: Booking crew were very helpful and staff were friendly.

Product: Music was too loud, unable to converse at the table. Musicians were not up on all songs and unable to finalise requests. We paid for a drinks package and we had to wait 15 mins before service - therefore we did not get our money's worth. Quite disappointing as we had previously been on a normal cruise at an earlier time and had thought it was of good value. Not the Christmas cruise, will not be going again. Sorry.

Review for Captains Club Dinner Cruise

14-Dec-2015
5/5

Service: I had an unforgettable evening, staff and services were very good

Product: The food was truly excellent and the staff tending to our table were friendly and pleasant at all times, I would highly recommend this cruise to my family and friends. Don't change anything! Kind regards

Sylvia and family

Review for Captains Club Dinner Cruise

13-Dec-2015
4/5

Service: originally booked lunch tour but the girl didn't convey clearly the correct departure time, nor was the departure time on the email confirmation, so missed the lunch. had to spend more than intended to not ruin my birthday present.

Product: service was good. food was v good yet portions were small. singer for entertainment was average at best.

Review for Captains Club Dinner Cruise

12-Dec-2015
5/5

Service: Really good - service was fine :)

Product: Great food. Great wine. Would highly recommend it to all my friends.

Review for Gold Dinner Cruise

11-Dec-2015
5/5

Service: Brilliant and of course the scenery was superb

Product: We really enjoyed it. Our waitress was charming and very attentive; the food and wines were excellent, thank you! It was the highlight of our short trip to Sydney - a fabulous gift from our daughter and son-in-law!

Review for Gold Dinner Cruise

11-Dec-2015
5/5

Service: Great experience

Product: Delicious food and great variety

Review for Captains Club Dinner Cruise

11-Dec-2015
5/5

Service: Very professional, well organised. Friendly, courteous service.

Product: Great food, excellent wait service. Fantastic views of the city and harbour in the evening light during dinner. It was well worth paying extra to ensure a window seat. Superb views of the city lights from the open-air top deck after dinner.

Review for Captains Club Dinner Cruise

11-Dec-2015
5/5

Service: They didnt give us seats by the window, there were a lot of vacant seats

Product: Yum!!

Review for Captains Club Dinner Cruise

30-Nov-2015
5/5

Service: Excellent service from our waitress Shirley.

Product: Friendly service from all of the staff from the moment we arrived and collected our boarding passes at the wharf. Please pass on our thanks.

Review for Gold Dinner Cruise

30-Nov-2015
5/5

Coffees were late arriving and we had to leave them on the table untouched because we had to dis-embark.

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

Service: It was a nice cruise. The service was good and the food was OK.

Product: It was good. I probably should've booked an earlier time since it's hard to see much in the dark, but the fireworks were cool to see.

Review for Captains Club Dinner Cruise

30-Nov-2015
5/5

Service: good customer service

Product: excellent dinner

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

Service: Very good. Had a wonderful evening although felt the process was a little rushed

Product: As above

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

We had a very pleasant evening, the staff were pleasant and helpful. We appreciated the complimentary champagne and the menu was well varied to suit everyone.

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

Good service. Wait staff are nice and friendly.

Review for Captains Club Dinner Cruise

30-Nov-2015
1/5

Service: Service provided by the staff was excellent, beyond expectation

Product: In regards to modern Australian cuisine I was expecting a fusion of cultures/flavours possibly Asian/Indian influence with at least more than one seafood dish offered as a choice. I found the food bland and in the case of the main meal the vegetables were stone cold - meat only just warm, I would have described the meals offered as more classically Italian/French style dishes, not very original or new.

Review for Captains Club Dinner Cruise

30-Nov-2015
4/5

Service: Boarding the cruise was a bit disorganised, this didn't affect the overall experience as the rest was good.

Product: One drink was delivered to the table with a mouldy label on the bottle and the beer was off. Little Creatures.

Overall though it was good

Review for Captains Club Dinner Cruise

25-Nov-2015
4/5

Service: Great cruise. Really enjoyable

Product: Food was nice but was expecting a slightly higher quality

Review for Gold Dinner Cruise

24-Nov-2015
4/5

Service: Good service and the boat was nicely appointed

Product: The food was nice. Some of the wines offered to accompany the course weren't the best tasting. Knew some of the labels to be very 'cheap'.

Review for Gold Dinner Cruise

24-Nov-2015
4/5

Service: Good cruise overall, comfortable and fairly modern cruise vessel. However, it felt rushed and did not have a "special" relaxing night harbor cruise.

Product: Not the best value for money. Food quality on par with an average dine in restaurant.

Review for Captains Club Dinner Cruise

23-Nov-2015
5/5

Service: Quick and easy to book. The ship was clean, staff friendly and more than happy to help.

Product: A very enjoyable evening, after doing this sort of thing before in other countries, I was happily surprised as the food was of a better standard than I expected. Atmosphere onboard was relaxed, that really suited the views of Sydney harbour when the sun set.

Review for Captains Club Dinner Cruise

23-Nov-2015
4/5

Service: The service was very efficient and performed professionally.

I had 4 guests that did not notify me of their cancellation.

The senior on duty suggested I may be able to get a return of some of the payment.

Product: The food was delicious and of a high standard. The selection of wines was good, but some were very overpriced. I would consider booking overseas visitors when they come to Australia.

Review for Captains Club Dinner Cruise

20-Nov-2015
4/5

Service: Love the grandeur of the ship and the professionalism of the crew. Our objective was to view Opera House from the water up close and we definitely got that. Food was OK but I think the icing on the cake was the singer and pianist. The photo for purchase however, quite pricey for a very normal shot.

Product: All said in the post above!

Review for Captains Club Dinner Cruise

20-Nov-2015
1/5

Service: For the price it was very poor. The band were shocking and the food was ok. It was not relaxing, it was like being stuck on a terrible boat with singers from Eurovision singing horrible songs. Why were we advised the cruise finished at 9:30 when it finished at 10? Worst experience ever. We had arranged a baby sitter to finish at the time your staff advised. Pathetic and very disappointing.

Product: As above, but even worse when we were stuck on there. What an absolute waste of money, we had a horrible night and we will be telling others.

Review for Captains Club Dinner Cruise

20-Nov-2015
5/5

Service: Lovely experience. Brought overseas visitors to Sydney and this was a lovely finale to our stay. Thank you.

Product: Beautiful meal and great service.

Review for Captains Club Dinner Cruise

19-Nov-2015
5/5

Service: Booking process was smooth, as was boarding etc. Vessel and staff were well presented and organised

Product: Excellent meal, good seating and all staff were exceptionally friendly and efficient.

Entertainment (although not a main focus for me) was good and made an effort to include everyone. Well done all!

Review for Captains Club Dinner Cruise

18-Nov-2015
5/5

Service: Cruise was well organized

Product: Friendly and curteous staff

Review for Captains Club Dinner Cruise

18-Nov-2015
5/5

Service: In person at Darling Harbour Captain Cook Cruises were good and most helpful. However an email sent prior to our booking with a query was ignored.

Product: Perfect way to spend an evening. Everything from start to finish was spot on including food, service, ambiance and entertainment

Review for Captains Club Dinner Cruise

16-Nov-2015
5/5

Service: The boat, the food, the staff, and the cruise itself was fantastic - second to none. Everything up until the cruise (booking, the differences between the packages, actually finding where to catch the boat) was very unclear and confusing.

Overall a great night, slightly hampered by an hour or so of stress and confusion.

Product: Everything that was part of the package we purchased was fantastic.

Review for Captains Club Dinner Cruise

16-Nov-2015
2/5

Service: Some Staff were obviously new to the cruise ; but poorly briefed and trained. A poor experience for some of the International Visitors. Meals were missed ; drinks were offered as a "Peace Offering" ; not a good image for Sydney.

Product: As above. Food was ok but not of a five star rating. My chicken was much too dry. We had to remind the Waiters that we hadn't received our Desserts.

Review for Starlight Dinner Cruise

15-Nov-2015
5/5

Service: Service was absolutely amazing!!

Product: Amazing! Best experience ever

Review for Gold Dinner Cruise

14-Nov-2015
5/5

Service: Everyone was very welcoming

Product: The quality of the food and wine was fabulous we had a great night

Review for Gold Dinner Cruise

11-Nov-2015
4/5

Service: I guess it was a quiet night so the top deck was not completely Gold Class and I think for the amount of money we paid that was not very good. Everyone had been moved up to the top. We understood why but, still, you pay that money for the exclusivity.

Product: See above comments

Review for Gold Dinner Cruise

11-Nov-2015
5/5

Service: Had a wonderful time.

Product: Highly recommended!

Review for Gold Dinner Cruise

10-Nov-2015
4/5

Service: Fantastic

Product: Food was ok, A better variety would be good service was poor

Review for Captains Club Dinner Cruise

08-Nov-2015
4/5

Service: We have been on a few and like them for the atmosphere, friendly staff and mostly good food. We like to take friends because of the scenery ..... and a little different to going to a standard restaurant!

Product: Good atmosphere, singer and musicians excellent. On the downside, the people on our table that had chicken found it rather dry!

Review for Captains Club Dinner Cruise

08-Nov-2015
5/5

Service: Well organised and very friendly. Good value

Product: Cant fault service or food. Drink package good value as well

Review for Captains Club Dinner Cruise

08-Nov-2015
5/5

Service: Service was excellent, food great and was well looked after.

Product: Lovely package for that specuoccassiob.

Review for Gold Dinner Cruise

08-Nov-2015
2/5

The food was ice cold the air conditioner leaked onto me the whole night !

Review for Starlight Dinner Cruise

08-Nov-2015
4/5

Service: Service is excellent. Staff are friendly and professional.

Product: The live music is excellent. Food can be improved though.

Review for Captains Club Dinner Cruise

08-Nov-2015
5/5

Service: Great food, well organised and easy to use Internet site to book. A great night out with a band to dance to.

Product: The food, service and entertainment was first class.

Review for Captains Club Dinner Cruise

07-Nov-2015
4/5

Service: Good but not excellent

Product: Good but not excellent

Review for Captains Club Dinner Cruise

07-Nov-2015
5/5

Service: We thought for the price we paid we had made a good investment in our portfolio of fun,

Product: The service from the young German gentleman was warm and personable without being u

Intrusive. A lovely young man who treated us with respect and sincere good humour.

.

Review for Captains Club Dinner Cruise

07-Nov-2015
5/5

Service: Thanks for everything was fantastic food and service. I would come for another time with my closest friends

Product: Me and all my family friend love the cruise. Because of food and very high service. Thanks for everything special thanks to them who was serving our table.

Review for Captains Club Dinner Cruise

06-Nov-2015
5/5

Service: Faultless service, attentive and prompt super professional. As good as any high class restaurant in Sydney but with evolving views!

Product: High quality, clean, entertaining, entertainer was inclusive of all & presentation of food was exquisite. The view was always changing and priceless-a completely different aspect of all Sydney treats.

Review for Captains Club Dinner Cruise

04-Nov-2015
5/5

Service: Everything about it was great. The boat, the food (including the choice available), the service, the entertainment and the atmosphere were all simply fantastic. The on board photographer was also great as were the price of the prints. Thank you very much.

Product: See comments above. It was very good value also. We'll gladly do it again some time.

Review for Captains Club Dinner Cruise

02-Nov-2015
5/5

Fantastic service, immaculately presented and beautiful meal.

Review for Captains Club Dinner Cruise

02-Nov-2015
4/5

Service: Excellent service attitude from the crew, they did got a few things wrong but they corrected immediately and overall they did good

Product: The view, cruise and the singer were great but the food needs to be improved

Review for Captains Club Dinner Cruise

01-Nov-2015
4/5

Service: Friendly staff

Product: My only criticism was the guy pouring the beer had no idea how to pull one. I resorted going to the bar and getting my beer from the female bar manager. Perfect pour every time. That minor criticism aside we had a great night ! Would recommend.

Review for Captains Club Dinner Cruise

31-Oct-2015
5/5

Service: Excellent Cruise

Product: Thank you, we had a great time.

We tender thanks to musicians.

Review for Gold Dinner Cruise

31-Oct-2015
4/5

Service: Customer service is good, but is good that the staff member be train to let customer knew which food they are service instead of just put on the table let us arrange ourselve.

Product: This is the second time we have captain cruise dinner, if the menu can be change especially the desert menu that be great.

Review for Captains Club Dinner Cruise

31-Oct-2015
5/5

Service: Boarding was not efficient. If the gold dinner passengers can access seperate gate would be great

Product: Enjoyed having matching wine for each dish.

Review for Gold Dinner Cruise

31-Oct-2015
5/5

Service: Wait staff were a delight.

Product: Food was excellent. I've heard mixed reviews about the cheaper dinners, and to be fair if the more expensive dinner comes with the higher deck view each time, I'd continue to spend more. Would definitely do next time I'm in Sydney. Have spread the word.

Review for Captains Club Dinner Cruise

31-Oct-2015
5/5

Perfect! Everything from the service to food was faultless. Thanks for a wonderful evening. Much better than we could've imagined.

Review for Captains Club Dinner Cruise

30-Oct-2015
5/5

Service: Great harbour Cruze thank you.

Product: Good time good service thank you

Review for Starlight Dinner Cruise

30-Oct-2015
5/5

Best night of my life. The crew was fantastic with my proposal to my now fiancé. Have highly recommended this dinner cruise to all my family and friends.

Review for Gold Dinner Cruise

30-Oct-2015
5/5

Service: The boarding was easy. The food was superb. the service was excellent - especially from Edward who was so wonderful and attentive & professional.

Our 23rd wedding anniversary night was wonderful & we will definitely cruise with your business again.

Product: On the night a young male passenger from a lower deck who seemed a bit disoriented or inebriated came up to our level & attempted to get drinks from the bar & the staff kindly and gently diffused any situation & escorted him back to the deck he was supposed to be on.

Review for Gold Dinner Cruise

28-Oct-2015
5/5

Service: They were on time n very clean n they were polite.

Product: The dinner was very good n the waitress is very well mannerd .The singer was very good, voice was so sexy.

Review for Starlight Dinner Cruise

26-Oct-2015
5/5

Service: It was easy to book online. On arrival the lovely office staff were quick and efficient.

Product: We had visitors from overseas and I can't think of a better way to show them our beautiful harbour. The food was lovely, the entertainment was excellent and the photos are a wonderful memory of the evening.

Review for Captains Club Dinner Cruise

26-Oct-2015
4/5

Service: I don't want to comment

Product: I don't want to comment

Review for Starlight Dinner Cruise

24-Oct-2015
5/5

Service: Excellent night! We had a very relaxing time with the family! Food were delicious and service was first class.

Product: Great product but a bit expensive.

Review for Captains Club Dinner Cruise

23-Oct-2015
4/5

Service: Enjoyable experience

Product: Wines could have been better

Review for Gold Dinner Cruise

22-Oct-2015
4/5

Service: Wait staff were polite and attentive, and being greeted onto the boat was great! The 'no obligation' photographer was a bit pushy.

Product: Delicious food!

Review for Captains Club Dinner Cruise

21-Oct-2015
5/5

Service: We celebrated my birthday with friends on the cruise and they all remarked about the excellent service and entertainment.

Product: Everything was good. Thank you~!

Review for Captains Club Dinner Cruise

20-Oct-2015
5/5

Service: All staff were helpful and tentative

Product: The service was tremendous

Review for Gold Dinner Cruise

20-Oct-2015
5/5

Service: Very good..

Product: Very good, but space out the double tables a bit for privacy. A good rush through for the dinner service, but it was good to give us more time on the top deck for sightseeing moment. All round great experience.... Thanks

Review for Captains Club Dinner Cruise

19-Oct-2015
5/5

Service: Greatly appreciated the response when we requested to seat our two separate group bookings together.

Product: The only comment was that the dancing music started very late - just before we had to disembark at Circular Quay.

Review for Captains Club Dinner Cruise

19-Oct-2015
4/5

Service: Booking service great and pick up form Darling Harbour when smoothly

Product: Service onboard for drinks order was very slow. Food was nice and harbour viewing great. Cruise finished 30 mins earlier than expected which was dissappointing, only had time for 1 drink as was not offered any more.

Review for Captains Club Dinner Cruise

19-Oct-2015
5/5

Service: Cruise fantastic. Just a comment on boarding. There is no clear instructions re where you are to board from. If there are different entrances for different bookings maybe better signage would stop people looking confused. Even if you listed the boarding area on the tickets - eg 6A or 6B. That might help !

Product: Excellent food and atmosphere. The only comment is the quality of the sound system. We were seated half way between stage and bar and could not understand a word the singer was saying during her dialogue. It wasn't so bad with songs, as you generally knew the songs and the words didn't matter.

Review for Captains Club Dinner Cruise

18-Oct-2015
5/5

Service: All staff were friendly, courteous and non-intrusive; the singer and band members were very talented and entertaining; the cruise was spacious and beautifully decorated; and views of the harbour is amazing. The whole experience was better than I expected.

Product: Beautiful 3 course dinner - perfectly cooked with great flavours. Everything was perfect and it helped my husband and I enjoy our anniversary celebration. Thank you very much!

Review for Captains Club Dinner Cruise

18-Oct-2015
5/5

Service: Great value for money, great staff and food

Product: As above

Review for Captains Club Dinner Cruise

18-Oct-2015
5/5

Service: Overall was very good The first part on the top deck is really dependent on good weather. Ours was okay just a bit windy and cold which made the service difficult. No ones fault just needs good weather to go to the top deck

Product: Food was great service was excellent, our waiter went above and beyond to pease

Review for Gold Dinner Cruise

17-Oct-2015
5/5

Service: We had a good time but did not use the hop off hop on facility properly, I guess its all a learning curve, we could have seen more than we did, we will be back.

Product: Well worth doing, you definitely gave us the perfect weather for that night.

Review for Gold Dinner Cruise

17-Oct-2015
5/5

Service: We absolutely enjoyed our dinner cruise!

Product: We were well looked after and felt special. Thanks for the great service!

Review for Gold Dinner Cruise

16-Oct-2015
5/5

Service: Value for money. Only criticism, waiters were slow to come and take drink orders-they thought someone else had taken them.

Product: Meal was excellent.

Review for Captains Club Dinner Cruise

16-Oct-2015
4/5

Service: View was fantastic

Product: would feel more "value for money" if it was unlimited soft drink/ juice

Review for Captains Club Dinner Cruise

15-Oct-2015
5/5

Service: Great service at the dock and followed through on-board

Product: Great service, great food and choice from the bar excellent.

Review for Gold Dinner Cruise

15-Oct-2015
5/5

Service: Staff were very friendly, although a little slow with the drink service! Atmosphere was incredible.

Product: We had a wonderful cruise. The food was lovely, entertainment great and the window view and overall experience was unforgettable. We will recommend this cruise to all our friends.

Review for Starlight Dinner Cruise

15-Oct-2015
5/5

Service: Staff, services are excellent

Product: The food are delicious and choice of wine are excellent, thank you for a wonderful night. It make my 60th Birthday memorable........

Review for Gold Dinner Cruise

15-Oct-2015
5/5

Service: Food, cruise, staff were all fabulous.

Product: Loved loved the food. Outstanding job.

Review for Gold Dinner Cruise

15-Oct-2015
5/5

Service: Good service.

Product: Very enjoyable, good food, great service with relaxing live music.

Review for Captains Club Dinner Cruise

13-Oct-2015
5/5

Service: As usual, a very pleasant experience. The staff were friendly, polite and helpful. Just gorgeous being on the harbour on a clear, spring night!

Product: The food is good; not over the top and sensible portions!

Review for Captains Club Dinner Cruise

13-Oct-2015
4/5

Service: Great service and quick turnaround in terms of confirmation, invoice, etc.

Product: Enjoyable experience - team loved it. Was a great evening out on the harbour.

Review for Captains Club Dinner Cruise

12-Oct-2015
4/5

Service: service by most staff was good

Product: Dinner was average in quality. meat was a bit tough

Review for Captains Club Dinner Cruise

12-Oct-2015
5/5

Service: We had a wonderful night, excellentl food and wine, a fantastic harbor and outstanding service. Thank you to captain cook cruises, you made our wedding anniversary perfect.

Product: Outstanding.

Review for Gold Dinner Cruise

11-Oct-2015
5/5

Service: From the moment we stepped aboard. We enjoyed every minute of the experience. The food, drinks, service and the atmosphere were wonderful.

Thank you Captain Cook Cruises!

Product: My wife and I enjoyed the whole expirience. We would fully recommend the gold dinner (and have done so!) to anyone.

Review for Gold Dinner Cruise

11-Oct-2015
5/5

Service: I would recommend to others the dinner cruise. It's a great way to see the city by night.

Product: Food was excellent and service was great! The singer was good too.

Review for Captains Club Dinner Cruise

10-Oct-2015
5/5

Service: The service was incredible!

Product: The meal was really tasty

Review for Sailors Dinner Cruise

09-Oct-2015
5/5

Service: -

Product: -

Review for Gold Dinner Cruise

09-Oct-2015
5/5

The only thing I suggest is having someone from your company at the wharf. We had to be there 30 minutes before as stated on your booking. But the boat that was there before you was sending us all away. And I have no doubt people missed the boat. So I suggest a staff member there to check people in.

Review for Captains Club Dinner Cruise

09-Oct-2015
4/5

Service: Very good

Product: I enjoyed the meal

Review for Captains Club Dinner Cruise

08-Oct-2015
2/5

It seemed Everyone recieved an arrival drink apart from us. We ordered the food (trout for starter) but salmon was served but was assured by the waitress that it was trout... It was definitely salmon! We ordered a bottle of $65 dollar new Zealand sparkling that never arrived. I had to go up to the bar to find out that they didnt have any! It would of been nice if we were informed. I hoped this occasion was going to be special as it was my girlfriends birthday but we where both left very disappointed. Will not be recommending your captains cruise to any of our friends and family based on our experience. Many thanks Scott james

Review for Captains Club Dinner Cruise

08-Oct-2015
5/5

Service: Staff and cruise was amazing.

Product: was the best menu i've had in a long time.

Review for Gold Dinner Cruise

08-Oct-2015
4/5

Service: Crew were very friendly

Product: Food was excellent

Review for Captains Club Dinner Cruise

07-Oct-2015
5/5

Service: The whole experience, from arrival at the wharf to disembarking after the cruise was a 5 star experience and all our guests considered the cruise something not to be missed. All of the staff were very professional in their attitude to all guests, the facilities were spotless and the quality of the food and drinks were up to the standards expected of a 5 star company.

Product: Cruising the worlds best harbour in one of the most luxurious tourist vessel with our close friendsa turned out to be a night to remember. If any fellow guests onboard the vessel were not 100 pc satisfied I would suggest they are not used to experiencing a world standard tourist attraction.

Review for Gold Dinner Cruise

07-Oct-2015
5/5

Service: All good things came out of this cruise! It was well worth the price and the crew and stage performer were amazing!

Product: The crew were lovely! When they found out we were celebrating our anniversary they upgraded us to a window table and brought us out our dessert with sparklers in them. We had a magical night!

Review for Captains Club Dinner Cruise

06-Oct-2015
5/5

Service: It arrived late. It was my birthday but did not receive any token. Maybe you should consider it.

Product: We were not asked for the doneness of the beef. But the food was great.

Review for Captains Club Dinner Cruise

04-Oct-2015
4/5

It was too slow to serve the dishes and very dark table. So we could not see all dishes well.

Review for Captains Club Dinner Cruise

03-Oct-2015
5/5

Service: Good staff

Product: Nice meal

Review for Captains Club Dinner Cruise

03-Oct-2015
2/5

Service: We were shoved at the front of the boat and it was my daughters birthday we couldn't even see the band, the food was average and not a great variety

Product: I probably won't book again with people from interstate, in saying that they enjoyed the views but that's where it stopped

Review for Starlight Dinner Cruise

03-Oct-2015
4/5

Service: Definitely had a good time on my bday, thank you for the fabulous night.

Product: Staffs are friendly, views are great but food selection could better. Definitely will do it again

Review for Captains Club Dinner Cruise

02-Oct-2015
4/5

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Review for Captains Club Dinner Cruise

02-Oct-2015
1/5

Service: service was good

Product: The cook was extrmemly untasty

Review for Starlight Dinner Cruise

01-Oct-2015
5/5

Service: We enjoyed the cruise, but it rained outside. We would have a liitle bit more time for enjoying starlight viewing of around Sybney on the outside deck after finishing dinner.

Product: The dinner was suitable for us, Japanese, in taste and quantity.

Review for Captains Club Dinner Cruise

01-Oct-2015
5/5

Service: Helpful from start to finish

Product: really lovely evening

Review for Captains Club Dinner Cruise

28-Sep-2015
4/5

I had phoned the company in the morning to verify where and when my wife and I should join the cruise. I was told 7.30 pm adjacent to Sea Life Pier 26 darling Harbour. This was wrong and quite a long distance for a last minute dash to the other end of the pier. Especially as my wife has severe plantar faciitis. She was extremely distressed and had a panic attack. This was to be a special night for us, planned for several months from Adelaide. We had not had a holiday for several years. The night was ruined. The actual cruise was very well done and had good food and entertainment, but my wife was too distressed to fully appreciate the occasion.

Review for Captains Club Dinner Cruise

28-Sep-2015
2/5

Service: It was my golden anniversary and my family had come over from the UK.We told them how great your cruises normal are,so we were very upset with how children are treated.The female supervisor did her best but emotionally the damage had already been done.

Product: Even though Captain Cook cruises sold us our tickets which included a child they did not have a childs menu.The food they offer was not suitable for a child. When it came to dessert there was nothing for him as they had run out of ice cream.

Review for Captains Club Dinner Cruise

28-Sep-2015
5/5

I love the staff customer service very friendly

Review for Captains Club Dinner Cruise

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