How to Redeem Your Gift
Please print each unique gift certificate. To book your preferred cruise departure please call our Reservations office on +61 2 9206 1111 and quote your Certificate Number. Please book early to avoid disappointment. A printed copy of your certificate and photo ID will be required at check-in. Bookings cannot be made online. Cannot be redeemed within 7 days of purchase.
Certificates are valid for the travel period shown on the certificate. Cruise Cash is valid for 3 years from date of issue and the total money value of the certificate can be used towards one (1) cruise booking. Certificates valid for a specific cruise are promotional offers; valid for travel for a limited time; cannot be used on special event cruises, or in conjunction with any other special offer; are subject to availability of the fare type purchased; and exclusion periods may apply. Unused expired amounts cannot be refunded or credited for other cruises or services. Arrangements and expenses for travel to and from the ship and for activities or services not normally included in the cruise fare are your own responsibility and at your own expense. All bookings are subject to the General Terms & Conditions of Carriage. Certificates valid for a specific cruise only - At the discretion of Captain Cook Cruises, a maximum one month extension may be possible (depending on fare type purchased) providing Reservations are contacted ph +61-2-9206 1111 at least 1 day prior to the certificate expiry date. If the fare type is unavailable the purchase price of the certificate can be used towards another cruise of your choice.
Certificates are non-transferable. Unused or expired cruise certificates cannot be extended, refunded, exchanged or redeemed for cash under any circumstances.