The safety and enjoyment of our customers is our number one priority. We are a Covid-Safe commercial vessel operator and restaurant, operating in line with National and NSW Health regulations. Passenger numbers are in line with government regulations, with physical distancing, hand sanitisation, enhanced cleaning and contactless systems in place. Our Cruise Safe, Cruise Well document summarises our safety and hygiene initiatives in one simple page.
Ferry services: Masks are strongly recommended onboard ferry and Hop on Hop off services.
Dining and Sightseeing Cruises: Customers are not required to wear masks.
YOUR BOOKING IS COVIDSAFE
We are a COVIDSafe environment. Let us worry about the restrictions so you don't have to.
Captain Cook Cruises strives to be flexible with cancellation and change of date requests due to Covid-19 outbreaks. We understand government regulations, isolation orders and border closures can disrupt your travel plans. We may offer you a refund, a discount, or credit for a future cruise depending on your circumstances. Please remember you may also be required to provide suitable evidence.
At the same time, we appreciate your understanding that sometimes a refund is not always possible. There are costs involved in changing your booking, at an administrative, operational, catering and staffing level. At all times, credits or refunds over and above our standard terms and conditions for public cruises or your individual contract for Private Events, remain at the company's discretion.
GOVERNMENT QUICK LINKS
• International travel restrictions: visit the Australian Government Health website
• Domestic travel restrictions: on travel within the States and Territories of Australia, please visit the Australian Government Health website here
• Specific restrictions and health advice within New South Wales: please visit the NSW Health website
DINE & DISCOVER NSW - $100 OF FREE VOUCHERS
Dine & Discover vouchers are now available to all NSW residents over 18 years of age. Find out how you can save up to $50 with Captain Cook Cruises
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